2013 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 573 owner complaints filed for this model year. This is the 4th highest complaint count among 23 C-Class model years with reports.
Of the 2013 reports, 23 involved a crash and 7 involved a fire. 25 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
573 reports, newest first.
Electrical system, Air bags, Electronic stability control (ESC), Apr 1, 2020
VEHICLE WAS STOLEN IN FLORIDA I PURCHASED IT AFTER BEING FIXED AND THEY STATED THAT THERE WHERE ELECTRICAL ISSUES AFTER STARTING THE VEHICLE AND LIGHTS PERTAINING TO AIRBAGS WOULD FLASH. AFRAID BAGS WOULD GO OFF WHILE DRIVING AND CAUSE ACCIDENT.
Electrical system, Mar 20, 2020, fire
LAMP CARRIER, PLUG AND CONTACT BUSHI ARE BURNT BECAUSE THE GROUND WIRE IS TOO THIN. THE PREVIOUS MODELS OF THIS CAR HAD A RECALL WHERE THEY FIXED THE ISSUE BUT IT STILL PERTAINS TO THE 2013 MODEL AND IS NOT UNDER RECALL. PART # 204-820-22-77 # 211-545-03-28 # 013-545-76-26 THESE WERE THE PART NUMBERS THAT ARE RECOMMENDED TO BE REPLACED BY THE DEALER. THIS IS A SERIOUS FIRE SAFETY ISSUE. PLEASE UPDATE YOUR RECORDS THAT LATEST W204 MERCEDES MODEL STILL HAS THIS PROBLEM AND NEEDS TO BE RECALLED.
Air bags, Mar 18, 2020
MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD CONSUMER RECEIVED A NHTSA RECALL: 18V043 IN FEB. 2018. CONSUMER TOOK VEHICLE TO MERCEDES BENZ OF ATLANTIC CITY (ATLANTIC CITY, NJ) ON SEVERAL OCCASSIONS TO GET THE VEHICLE REPAIRED BUT WAS TOLD THAT PARTS WERE UNAVAILABLE. *DL
Air bags, Mar 17, 2020
TL* THE CONTACT OWNS A 2013 MERCEDES C300. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIRBAG SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES- BENZ OF ATLANTA SOUTH LOCATED AT (3775 ROYAL SOUTH PKWY, ATLANTA GA) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Steering, Air bags, Mar 17, 2020
WARNING SYSTEM ADVISES ME THAT SYSTEM IS FAULTY, THE WARNING EMBLEM AND ECO WARNING COMES ON.
Suspension, Air bags, Mar 11, 2020
I WAS ADVISED 2 PLUS YEARS AGO BY DELRAY BEACH, FL.MERCEDES BENZ DEALER THAT AN AIRBAG RECALL WAS IN EFFECT ON MY MERCEDES BENZ. I HAVE VISITED THE DEALER, NOW OWNED BY AUTO NATION, MULTIPLE TIMES ONLY TO BE TOLD PARTS WERE (STILL) NOT IN STOCK. I SUBSEQUENTLY CORRESPONDED WITH THE CEO AG DAIMLER, STUTTGART, GERMANY. HIS FIRST RESPONSE TO ME WAS IT'S NOT DAIMLER AG'S PROBLEM RATHER MERCEDES BENZ USA. IN MY SECOND LETTER TO AG DAIMLER I REITERATED MY PLEA THAT MY CARS VALUE CONTINUES TO DECLINE & I CAN NOT TRADE WITH AN OPEN RECALL ON MY VEHICLE. DAIMLEE'S CEO RESPONDED, NOT HIS PROBLEM & HE HAD SENT A LETTER OF MY CONCERN TO MERCEDES USA. I RECEIVER A CALL FROM MERCEDES USA SAYING IT WAS NOT THEIR PROBLEM EITHER. I WAS TOLD THIS PERSON IT IS THE "FAULT" OF THE NHTSA SAYING IT REGULATES WHEN A CERTAIN VEHICLE MAKE, MODEL & YEAR CAN BE REPAIRED OR REPLACED. IF TRUE, YOU, AS TYPICAL OF GOVERMENT AGENCIES, ARE PUTTING MY FAMILY & MILLIONS OF OTHER PERSONS AT RISK. AS WELL YOU ARE RESPONSIBLE FOR MY VEHICLES DECLINE UN VALUE & MY ABILITY TO SELL OR TRADE IT FOR THE VALUE IT WOULD HAVE WERE IT NOT FOR THE FAULTY AIRBAG SYSTEM NOT YET, (2+ YEARS) BEING REPAIRED. SHAME, SHAME, SHAME ON YOU. AND NOW THE NEW INSULT AS PER MY MECHANIC THAT MY CAR'S SUSPENSION SYSTEM IS BAD WITH ONLY 60,000 MILES. LASTLY, THE DRIVER'S SEAT RAPIDLY DETERIORATED . TOOK IT TO MB DEALER WHO TOLD ME IT WAS 4 MONTHS OUT OF WARRANTY & THEY GAVE ME AN AUTO FABRIC REPAIR'S NAME. IT COST ME $260.00 TO REPAIR THE CENTER PANEL, APPROXIMATELY, 6 X 16 INCHES. I AM SICK & TIRED IF DAIMLER AG, MERCEDES BENZ USA & NOW APPARENTLY YOU, THE US GOVERNMENT IS RESPONSIBLE FOR THE 2 + YEAR HOLD-UP IN MY CAR'S AIRBAGS REPLACEMENT PUTTING MY FAMILY AT HIGH RISK OF INJURY OR DEATH IS DISGUSTING.
Air bags, Mar 9, 2020
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000(AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS UNAVAILABLE. MERCEDES-BENZ OF TEMECULA LOCATED AT (40910 TEMECULA CENTER DR, TEMECULA, CA 92591) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Mar 9, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MERCEDES-BENZ OF ARCADIA LOCATED AT (101 N SANTA ANITA AVE, ARCADIA, CA 91006) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS UNABLE TO REACH THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Mar 4, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER ATLANTA CLASSIC CARS (1705 BOGGS RD, DULUTH, GA 30096, (770) 279-3600 WAS CONTACTED, WHERE IT WAS CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Air bags, Other or unspecified, Mar 4, 2020
THERE ARE 3 RECALLS REGARDING MY VEHICLE PER MERCEDES BENZ AND THEIR DATABASE ON THEIR WEBSITE. I TOOK MY VEHICLE FOR STEERING COLUMN TO GET REPAIRED AND THE DEALER DID NOTHING ABOUT IT. THEY ARE REFUSING TO FIX THE RECALLS AND TOLD ME THAT MY VEHICLE IS NOT UNDER THE MANUFACTURER WARRANTY. THE DASHBOARD IS COMPLETELY DISABLED WITH A WARNING MESSAGES AND AIRBAG LIGHT ON. IT DISABLED MY HONK, VOLUME BUTTONS, I CANNOT SEE TIRE PRESSURE ON MY DASHBOARD OR HOW MUCH MILES THERE IS LEFT FOR GAS AND OTHER FEATURES. SERVICE MANAGER TOLD ME HE IS UNABLE TO FIX THE RECALL AND FOR ME TO CONTACT MERCEDES BENZ CUSTOMER SERVICE. THEY LET ME LEAVE THE DEALERSHIP WITH MY NEW BORN BABY AND TWO TODDLERS. I BEGGED THEM TO FIX IT AND CRIED SO MUCH SINCE I WAS SCARED TO DEATH TO DRIVE AWAY WITH THE PROBLEM LIKE THAT AND THEY STILL REFUSED TO DO SO. AFTER I CONTACTED MB CUSTOMER SERVICE THEY LOOKED INTO IT AND ALSO STATED THAT MY VEHICLE IS NOT GOING TO BE FIXED FOR THE RECALL DUE TO NON MANUFACTURER WARRANTY. PLEASE HELP ME OUT.
Air bags, Mar 2, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES BENZ C-250. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLETCHER JONES MOTORCARS (3300 JAMBOREE RD, NEWPORT BEACH, CA 92660, (949) 718-3000) WHO STATED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Electrical system, Electronic stability control (ESC), Mar 2, 2020
MY ELECTRONIC STEERING LOCK FAILED. LUCKILY, I WAS PARKED BUT NOW THE CAR WILL NOT START, OR UNLOCK THE STEERING WHEEL. IF THIS FAILED WHILE I WAS DRIVING IT WOULD BE A DANGER. I KNOW THAT THIS IS A COMMON PROBLEM, THAT MERCEDES HAS SINCE FIXED IN ITS LATER MODELS, BUT CONTINUES TO CHARGE $2000 FOR A FIX THAT IS ONLY POSSIBLE AT THE DEALERSHIP. THIS IS A BAD DESIGN ISSUE WITH THIS CAR.
Steering, Air bags, Feb 27, 2020
RECALL ON MY CAR IS STILL WAITING TO BE FIXED. I BOUGHT THIS CAR BRAND NEW IN APRIL 2013. MILEAGE TO DATE IS ONLY 22, 271 MILES. I AM NOW BACK IN CANADA BUT COULD NOT BRING MY CAR TO CANADA BECAUSE THERE IS AN OUTSTANDING RECALL. IN MAY 2018, THE RECALL ON STEERING WAS FIXED. BECAUSE I DO NOT LIVE IN CALIFORNIA ANYMORE, IT IS IN A GARAGE WASTING AWAY. I ONLY USSE THE CAR IN MY YEARLY VISITS TO CHECK ON IT. LAST 2018, I USED THE CAR FOR LESS THAN 1,000 MILES. IN 2019, I HAVE NOT USED THE CAR. LAST FEB 2020, I REQUESTED A FRIEND TO HAVE MY CAR CHECKED AT AN MB DEALERSHIP (FLETCHER JONES IN FREMONT, CA). THEY REPLACED THE WHOLE STEERING MECHANISM BECAUSE IT WAS LEAKING OIL PROFUSELY. I COMPLAINED THAT SINCE THE RECALL ON THE STEERING WAS ONLY FIXED IN MAY 2018 AND USED THE CAR LESS THAN 1,000 MILES, HOW CAN THE STEERING MECHANISM DAMAGED AS SUCH. ALSO, ALTHOUGH THE CAR IS ALMOST 7 YEARS OLD, THE TOTAL MILEAGE ON THE CAR IS ONLY 22. 291 MILES. IS IT POSSIBLE THAT THERE IS A MANUFACTURER'S DEFECT IN THIS PART? ON ACCOUNT OF THE FRON PASSENGER AIRBAG RECALL NOT YET BEING FIXED, I LEFT MY CAR IN CALIFORNIA. IT WAS SCHEDULED TO BE FIXED IN 2019 BUT WAS MOVED TO APRIL 2020. I HAVE WASTED SO MUCH MONEY IN THIS CAR BUT AM NOT ENJOYING OR BENEFITING FROM IT. I PRAY THAT THE AIRBAG RECALL IN THIS CAR BE FINALLY FIXED THIS COMING APRIL AS I HAVE DECIDED TO DRIVE IT FROM FREMONT, CA TO TORONTO, CANADA THIS COMING FIRST WEEK OF MAY WITH A CO-DRIVER. I AM FEED UP SPENDING SO MUCH MONEY ON A CAR I AM NOT USING AND DO NOT BENEFIT FROM. PLEASE HELP ME GET THE AIRBAG FIXED BEFORE I DRIVE IT TO TORONTO CANADA FROM STOCKTON, CA , A DISTANCE OF MORE THAN 2,600 MILES, EXPOSING MYSELF AND MY CO DRIVER TO HIGH RISK OF NOT HAVING A PROPER WORKING AIRBAG.
Air bags, Feb 19, 2020
TL* TAKATA RECALL. THE CONTACT OWNS 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF EL CAJON 1111 WAGNER DR, EL CAJON, CA 92020 (619) 365-9439) WAS CONTACTED AND CONFIRMED THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 18, 2020, crash
TL* THE CONTACT OWNED A 2013 MERCEDES BENZ C-250. NONE OF THE FRONTAL AIR BAGS DEPLOYED VEHICLE DESTROYED THE CONTACT STATED THAT HIS WIFE THE DRIVER OF THE VEHICLE FELL ASLEEP WHILE DRIVING DUE TO THE MEDICATION SHE WAS TAKEN. PER THE POLICE REPORT SHE WAS DRIVING APPROXIMATELY 25-30 MPH WHEN SHE COLLIDED HEAD-ON INTO A PARKED VEHICLE. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE POLICE WAS PRESENT AND A REPORT WAS ISSUED. THE CONTACT STATED THAT THE DRIVER SOUGHT MEDICAL ATTENTION FOR HEAD AND SHOULDER INJURIES. THE VEHICLE WAS TOWED TO MERCEDES BENZ OF ARROWHEAD (9260 W BELL RD, PEORIA, AZ 85382), THEN TO THE BODY SHOP WHERE IT WAS DEEMED A TOTAL LOSS. THE CAUSE OF THE AIR BAG FAILURE WAS NOT DETERMINED. THE DEALER WAS CONTACTED BY PHONE AND ADVISED THAT SOMETIMES THE AIR BAGS DO NOT DEPLOY. THE CONTACT MENTIONED THAT HE HAD RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Air bags, Feb 17, 2020
TAKATA AIRBAG RECALL NOT REPAIRED BY MANUFACTURER OR DEALER
Air bags, Feb 12, 2020
TL* TAKATA RECALL- THE CONTACT OWNS A 2013 MERCEDES BENZ C-250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE CONTACT STATED THAT HELMS BRO, MERCEDES BENZ DEALER (LOCATED AT 208 NORTHERN BLVD, BAYSIDE, NY 11361) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 11, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C230. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PERFORMANCE MERCEDES-BENZ OF BUFFALO LOCATED AT 8185 MAIN ST., WILLIAMSVILLE, NY 14221, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 11, 2020
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PRE-OWNED MERCEDES BENZ OF ARLINGTON 624 N GLEBE RD, ARLINGTON, VA 22203, (844) 692-3692, AND WAS INFORMED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 9, 2020
I FIND IT UNACCEPTABLE THAT THERE IS NO OPTION FOR AIRBAG REPLACEMENT OVER TWO YEARS INTO THE RECALL
Vehicle speed control, Engine, Jan 29, 2020
WHENEVER I ACCELERATE ENGINE LIGHT COMES UP AND IT TURNS INTO LIMP MODE.THIS IS A SERIOUS SAFETY ISSUE, ALOT OF OTHER PEOPLE WITH THE SAME VEHICLE AS ME ARE HAVING SAME ISSUES. THIS HAS HAPPENED MORE THAN 3 TIMES, THIS IS A ERROR IN HIGH PRESSURE FUEL PUMP.
Air bags, Jan 28, 2020
I HAVE A NHTSA RECALL (18V043) - MANUF. RECALL # 2018030004 ON MY 2013 MERCEDES C250. MY COMPLAINT IS THAT THE RECALL WAS ANNOUNCED OVER TWO YEARS AGO (ON JAN. 10, 2018), AND MY CAR STILL SAYS "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE." MY COMPLAINT IS THAT THE MANUFACTURER (MERCEDES-BENZ) HAS NOT OFFERED A TIMELY REMEDY. MY CONCERN IS, FIRST, SAFETY, BUT AS IMPORTANT -- I AM NOT ABLE TO SELL THIS CAR WITH AN OPEN RECALL. BUYERS ALL HAVE ONLY OFFERED A "DIMINISHED VALUE" OFFER BECAUSE OF THE OPEN RECALL WITH "REMEDY NOT YET AVAILABLE." THESE DEALERS SHOULD BE LEGALLY REQUIRED TO ADDRESS THESE ISSUES IN A TIMELY MANNER. I'VE CALLED TWO DEALERSHIPS IN THE HOUSTON AREA (GREENWAY AND CLEAR LAKE), AND THEY WON'T EVEN GIVE ME A TIMEFRAME FOR THE REPAIRS. IN THE MEANTIME, I CAN'T SELL THIS CAR UNTIL IT HAPPENS. I AM VERY FRUSTRATED BY MERCEDES-BENZ'S POOR RESPONSE TIME IN DEALING WITH THIS (BOTH IN NOTIFYING ME OF THE ORIGINAL RECALL, AND IN MAKING A PLAN FOR DOING THE REPAIRS IN A TIMELY MANNER.)
Air bags, Jan 20, 2020
THE AIR BAG CLOCK SPRING IS BROKEN IN MY VEHICLE DESPITE RECALL SERVICING IN NOVEMBER OF 2019,
Air bags, Jan 13, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT STATED THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT SMITH MOTOR SALES OF HAVERHILL (LOCATED AT 420 RIVER ST, HAVERHILL, MA 01832, (978) 372-2552) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Jan 12, 2020
MERCEDES BENZ HAS RECALLED MY VEHICLE, HOWEVER, REFUSING TO REPAIR IT AS THEY CLAIM THERE IS NO FIX YET AVAILABLE TO THE PASSENGER'S SIDE FRONT AIRBAG. CAN YOU ASSIST IN GETTING MERCEDES TO TAKE ACTION IN GETTING THIS VEHICLE REPAIRED? I AHVE BEEN PATIENTLY WAITING FOR MORE THAN ONE YEAR TO GET THIS ISSUE RESOLVED.