2018 Mercedes-Benz C-Class

Problems, recalls and owner-reported issues

Engine is the leading concern among 130 owner complaints filed for this model year. This is the 15th highest complaint count among 23 C-Class model years with reports.

Complaints by model year
  1. 130

Of the 2018 reports, 5 involved a crash. 2 people were injured.

Primary concernEngine39 reports · 30% of complaints
Owner complaints130Filed with NHTSA
Recall relationshipNo recalls on fileNHTSA campaign records

What owners report most often

  1. Engine39
  2. Other or unspecified27
  3. Structure19
  4. Steering13
  5. Electrical system12
  6. Fuel/propulsion system9
  7. Power train6
  8. Air bags5

Recalls and investigations

No safety recalls on file.

Representative owner complaints: other or unspecified

27 reports, newest first. Show all

  1. Other or unspecified, Jul 24, 2020

    THE SUNROOF SPONTANEOUSLY EXPLODED OUT OF NO WHERE. SOUNDED LIKE A SHOTGUN BLAST.

  2. Other or unspecified, Forward collision avoidance, Dec 24, 2018

    FORWARD COLLISON SYSTEM ($1700 OPTION) AEB, DOES NOT WORK AS DESCRIBED IN MB LITERATURE OR WEBSITE. IN MY OPINION, THE FORWARD COLLISION AVOIDANCE SYSTEM (AEB) IN MY 7 MO. OLD 2018 MERCEDES C300 SIMPLY DOES NOT WORK. I SPECIAL ORDERED THE CAR WITH THE 997 PKG THAT INCLUDES, DRIVER ASSISTANCE, BAS+, AND DISTRONIC THE MB MANUAL STATES: 'IF ACTIVE BRAKE ASSIST DETECTS THAT THERE IS A RISK OF COLLISION, YOU WILL BE WARNED VISUALLY AND ACOUSTICALLY. IF YOU DO NOT REACT AUTONOMOUS BRAKING CAN BE INITIATED IN CRITICAL SITUATIONS.' AND FURTHER THAT 'AUTONOMOUS BRAKING WORKS AT 4-124MPH FOR MOVING OBJECTS AND 4-31 MPH FOR STATIONARY OBJECTS.'