2018 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Engine is the leading concern among 130 owner complaints filed for this model year. This is the 15th highest complaint count among 23 C-Class model years with reports.
Of the 2018 reports, 5 involved a crash. 2 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
130 reports, newest first.
Other or unspecified, Mar 10, 2021
I WAS TOLD THAT THE PRESENT RECALL HAD BEEN REPAIRED. YOU STILL HAVE IT AS AN OPEN RECALL, WITHOUT A PRESENT FIX. HOW LONG DOES IT TAKE TO REMOVE A RECALL?
Other or unspecified, Jul 24, 2020
THE SUNROOF SPONTANEOUSLY EXPLODED OUT OF NO WHERE. SOUNDED LIKE A SHOTGUN BLAST.
Tires, Dec 29, 2019, crash
I WAS DRIVING ON HIGHWAY 1, AT ABOUT 45 MPH, ON MY WAY TO WORK IN A LIGHT RAIN. I MAY HAVE JUST TRANSITIONED INTO THE #1 LANE OF TRAFFIC AS I WAS ABOUT 500 FEET FROM THE RED LEFT TURN SIGNAL LIGHT WHERE I MAKE MY NORMAL TURN. I JUST REMEMBER MY CAR SUDDENLY HYDROPLANED ACROSS THE DOUBLE YELLOW LINE INTO THE ONCOMING LANES OF TRAFFIC AND HITTING THE OPPOSITE SHOULDER OF THE ROAD. MY CAR ENDED UP IN A DITCH. LUCKILY IT HAPPENED AT ABOUT 0630 IN THE MORNING AND NO ONE WAS INJURED AS THIS IS A BUSY ROADWAY. THE TOW TRUCK DRIVER NOTICED THAT THE CENTER TREAD AREA OF MY TIRES WAS BALD, BUT THE OUTER TREAD STILL HAD TREAD ON IT. I BOUGHT MY CAR BRAND NEW 14 MONTHS AGO FROM MERCEDES. ONLY MY WIFE AND I HAVE DRIVEN IT. THE CAR ONLY HAS 16,000 MILES AND THE TIRES SHOULD NOT BE IN THIS CONDITION. I BROUGHT IT BACK TO MERCEDES AND THE SERVICE MANAGER SAID THEY SEE THIS A LOT WITH THESE TIRES, WHICH SHOULD ONLY LAST 12,000 MILES! THIS IS ABSOLUTE NONSENSE. AND IT DOES NOT MATCH THE TIRE MANUFACTURERS CLAIM ON THEIR WEBSITE. IN THE MERCEDES SERVICE AREA IS A 3D DISPLAY SHOWING HOW LOW TREAD CAUSES HYDROPLANING! I CONTINUE TO DRIVE THIS SAME STRETCH OF ROAD TO WORK. I NOW NOTICED IT IS ACTUALLY ON A SLIGHT INCLINE, AND THERE IS NO AREA WHERE WATER WOULD POOL, CAUSING ME TO HYDROPLANE. I BELIEVE THERE IS A SERIOUS DEFECT IN THESE TIRES. HAD CIRCUMSTANCES BEEN SLIGHTLY DIFFERENT (CLOSER TO BIG TREES, HAD I BEEN GOING FASTER, HAD THERE BEEN PEDESTRIANS, HAD THERE BEEN OTHER CARS ON THE ROADWAY) THIS COULD HAVE BEEN A FATAL OR VERY SERIOUS INJURY COLLISION. CHP & FIRE ARRIVED ON SCENE, BUT I DID NOT REQUEST A POLICE REPORT. THERE IS A RECORD IN THEIR DISPATCH CALL.
Engine, Dec 7, 2019
WHEN AT A STOP THE ENGINE WILL NOT RESTART SOMETIMES. I HAVE TO START THE ENGINE MANUALLY. THIS HAS HAPPENED TO ME FOUR TIMES IN 5 MONTHS .
Tires, Oct 16, 2019
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C63S EQUIPPED WITH MICHELIN PILOT SPORT TIRES, SIZE: 285/30/ZR19 (NA). THE CONTACT STATED THAT THE FRONT PASSENGER TIRE BLEW OUT WHILE DRIVING 60 MPH. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT WAS TOWED TO MERCEDES-BENZ OF CHANTILLY. THE DEALER STATED THAT THE TIRE WAS NOT COVERED UNDER WARRANTY. THE TIRE WAS REPLACED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 16,077 AND THE TIRE FAILURE MILEAGE WAS 15,000. THE DOT NUMBER WAS NOT AVAILABLE.
Electrical system, Engine, Sep 23, 2019
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300. WHILE OPERATING THE VEHICLE, THE CONTACT NOTICED A BURNT CRAYON ODOR INSIDE THE VEHICLE. THE ODOR MADE IT DIFFICULT TO BREATHE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF GOLDENS BRIDGE (321 NY-22, GOLDENS BRIDGE, NY 10526), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Air bags, Aug 19, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2018 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V850000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF COCONUT CREEK (LOCATED AT 4250 FL-7, COCONUT CREEK, FL 33073, (954)406-1167) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Jul 16, 2019
I RECEIVED A LETTER FROM MERCEDES-BENZ USA, LLC IN JANUARY 2019 REGARDING A RECALL INVOLVING A LOCKNUT IN THE STEERING RACK WHICH MIGHT HAVE INTERNAL MATERIAL CRACKS AFFECTING MY MAKE/MODEL/YEAR OF CAR. I HAVE SINCE PERIODICALLY CHECKED THE WEBSITE (WWW.MBUSA.COM/RECALL) FOR A SOLUTION TO REMEDY THIS ISSUE, BUT TO DATE (7/16/19) IT IS STILL LISTED AS AN ON-GOING SAFETY RECALL: "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." AS THE RECALL LETTER STATES, "IN CERTAIN DRIVING SITUATIONS INVOLVING LOW-SPEED MANEUVERS, LARGE LATERAL FORCES COULD CAUSE THE LOCKNUT TO BREAK. AS A RESULT, THE STEERING COULD FAIL WHICH WOULD INCREASE THE RISK OF A CRASH." IT IS QUITE DISCONCERTING THAT A RECALL WHICH COULD POTENTIALLY HAVE SAID AFFECT HAS STILL NOT BEEN REMEDIED IN OVER 7 MONTHS.
Steering, May 30, 2019
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V850000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN DIEGO (4750 KEARNY MESA RD, SAN DIEGO, CA 92111, (858) 295-3136) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Tires, Wheels, Apr 20, 2019
CONTINENTAL CONTISPORTCONTACT SSR TIRES SIDE WALL RIP/TEAR (MERCEDES BENZ), THIS IS THE FORTH REPLACED TIRES, COMPLAINED SEVERAL TIMES AND FALLS ON DEATHS EARS. MY CONCERN IF A MAJOR CRASH DO TO THE TIRES THEN WHO IS AT FAULT. REPLACING IT SEVERAL TIMES IS NOT THE ANSWER. TAKING THESE TIRES OFF THE ROAD WILL SAVES LIVES. CAR ONLY HAS 6000 MILES ON IT.
Tires, Apr 15, 2019
2 BLOWOUTS, 1 TIRE SHREDDED, 1 VALVE STEM LEAK. BLOW OUT AT 11, 800 MILES.
Power train, Wheels, Engine, Apr 15, 2019
PURCHASED CAR JULY 2018. A/C LEAK IN AUG 2018 AND MARCH 2019; DEALER LOCATE LEAK. FRONT TIRE BLOWOUT WITHIN 6 MONTHS OF PURCHASE (DEC 2018) TRAVELING ON FREEWAY EVENING TIME APPROX 65 MPH; UNKNOWN REASON . SAME SIDE FRONT TIRE BLOW OUT 4 MONTHS LATER (MARCH 2019) DRIVING LATE EVENING ON A MAIN BOULEVARD TRAVELING 25 MPH AND RIGHT FRONT TIRE SHREDDED; HIT MINOR POTHOLE BOTH FRONT TIRES HAD TO BE REPLACED AND THE CAR ALIGNMENT CORRECTED. 1 MONTH LATER (APRIL 2019) RIGHT REAR TIRE LOOSING PSI EVERY 45 MILES; DEALER COULD NOT DETECT LEAK, POSSIBLE VALVE STEM. SAME VISIT DEALER REPLACED TWO REAR LEAKING SHOCK ABSORBERS AND NOTED RIGHT REAR TIRE HAD UNEVEN WEAR /RECOMMEND REPLACEMENT; TIRES HAVE 21,000 MILES. I WILL HAVE TO RETURN THE CAR TO THE DEALER FOR REPAIR. THE TRANSMISSION HAS A VERY HARD SHIFT WHEN I ACCELERATE MORE THAN MODERATE; THE HARD SHIFT CAUSES THE VEHICLE TO PAUSE AND JAR /JERK ABRUPTLY THAT ALMOST SEEMS LIKE YOU HIT SOMETHING. I HAD REPORTED THE ISSUE WITHIN 7 DAYS OF PURCHASE AND I WAS TOLD AMGS HAVE HARD SHIFTS. WHEN I INSISTED THERE WAS AN ISSUE A SECOND TIME IN MARCH 2019; THE ISSUE WAS ADDRESSED AND I WAS TOLD IT WAS THE COMPUTER SOFTWARE THAT REQUIRED AN UPDATE; THE UPDATE TEMPORARILY CORRECTED THE PROBLEM FOR APPROX 1 MONTH. THE VEHICLE HAS BEEN OUT OF SERVICE FOR APPROXIMATELY 13 DAYS SINCE PURCHASED 9 MONTHS AGO IN JULY 2018.
Visibility, Apr 3, 2019
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE EXTERIOR LEFT REARVIEW MIRRORS FAILED TO PROVIDE THE APPROPRIATE VISIBILITY. OBJECTS APPEARED AS THE MIRROR READS TO BE CLOSER ARE FURTHER AWAY, WHICH IMPACTED THE DRIVER. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. IT FAILS EVERYDAY.*BF CONSUMER STAED THE RIGHT SIDE MIRROR SAY OBJECTS MAY BE CLOSER IT'S ALWAYS BEEN TRUE UNTIL 2018- NOW THE MIRROR SHOWS CARS FURTHER AWAY. THE REAR VIEW AND LEFT SIDE MIRROR IS ACCURATE. CONSUMER DOES NOT USE SIDE MIRROR.*JB
Steering, Air bags, Mar 20, 2019
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V850000 (STEERING) AND 18V838000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ORANGE PARK (7018 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 777-5900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT, RESPECTIVELY.
Air bags, Mar 13, 2019
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300W. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V838000 (AIR BAGS) BY MERCEDES-BENZ OF ARCADIA (101 N SANTA ANITA AVE, ARCADIA, CA 91006, (626) 701-8904). HOWEVER, THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE REPAIR. THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Steering, Feb 20, 2019
TL* THE CONTACT LEASES A 2018 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V850000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF DAYTONA BEACH AT (386) 675-4677 (LOCATED AT 1188 N TOMOKA FARMS RDM, DAYTONA BEACH, FL 32124) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
Steering, Feb 15, 2019
RECALL LETTER STATES DEFECTIVE NUT IN STEERING COLUMN REPLACEMENT PART IS NOT AVAILABLE AND NO DATE IS GIVEN WHEN IT WILL BE AVAILABLE. LETTER WARNS IF THE PART (NUT)) CRACKS THERE IS A RISK OF A CRASH. MERCEDES FACTORY OR THE DELRAY MERCEDES DEALERSHIP THAT LEASED THE CAR TO ME, WILL NOT PROVIDE A SAFE VEHICLE FOR ME TO DRIVE UNTIL THE PART CAN BE FIXED.. I DO NOT HAVE ANY OTHER TRANSPORTATION. I DO NOT WANT TO RISK DRIVING AN UNSAFE CAR. *JS
Steering, Interior lighting, Feb 15, 2019
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V850000 (STEERING) AND 18V906000 (INTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE HOUSE OF IMPORTS (6862 AUTO CENTER DR, BUENA PARK, CA 90621, (714) 627-5553) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Feb 14, 2019
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE REMEDY AND PART WITHIN A REASONABLE TIME FRAME PERTAINING TO NHTSA CAMPAIGN NUMBER: 18V850000 (STEERING). MERCEDES-BENZ OF DELRAY (1001 LINTON BLVD, DELRAY BEACH, FL 33444, (561) 291-6095) STATED THAT THE PART WAS NOT AVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Feb 6, 2019
TL* THE CONTACT LEASED A 2018 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V850000 (STEERING). MERCEDES-BENZ OF MARIN (540 FRANCISCO BLVD W, SAN RAFAEL, CA 94901, (415) 233-6509) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Feb 4, 2019
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V850000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LONG BEACH (2300 E SPRING ST, SIGNAL HILL, CA 90755, (562) 374-7759) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Wheels, Jan 21, 2019
I HAVE OWNED THE CAR FOR ABOUT 14 MONTHS AND DRIVEN JUST OVER 10,000 MILES DURING THAT TIME. I HAVE NOW HAD MY FIFTH FLAT OR DAMAGED FRONT TIRE SINCE OWNERSHIP OCCURRING ON BOTH DRIVER SIDE AND PASSENGER SIDE. THE DEALER REPLACES THE TIRE, WITH THE OEM REPLACEMENT, FIRST AT MY COST OF AROUND $400 EACH AND THEN EACH SUBSEQUENT TIME FOR $35 UNDER THE INCLUDED ROAD HAZARD WARRANTY. I HAVE CONTACTED THE DEALER AND MBUSA ABOUT THIS REOCCURING ISSUE WHICH THEY STATE IS NOT UNDER RECALL AND IS AN ISSUE WITH THE TIRE MANUFACTURER. HOWEVER, I FAIL TO SEE HOW THEY ARE NOT RESPONSIBLE BECAUSE THEY CHOSE THE OEM TIRE SUPPLIER. IN EVERY CASE EXCEPT ONE, THE TIRE ISSUE WAS CAUSED BY A RELATIVELY SHALLOW POT HOLE OR PAVEMENT DEFECT. THE ONE EXCEPTION WAS WHEN I CAME IN CONTACT WITH A MORE SUBSTANTIAL POT HOLE AT NIGHT (I DIDN'T SEE IT) AND THE TIRE BLEW OUT COMPLETELY AND I HAD TO ABANDON THE CAR OVERNIGHT UNTIL THE DEALER COULD TOW IT THE NEXT DAY. ONE TIME, THE CAR WAS TRAVELING AT HIGHWAY SPEEDS, BUT OTHER TIMES IT WAS ON BACK ROADS AT SPEEDS OF NO MORE THAN 35-40 MPH. THE TIRES ARE RUN FLAT TIRES AND THE CAR HAS NO SPARE SO I AM RELUCTANT TO DRIVE AT NIGHT AND DEFINITELY CANNOT TAKE ON ANY TRIPS FOR FEAR OF GETTING STRANDED.
Steering, Jan 14, 2019
I AM WRITING TO SHARE MY DISSATISFACTION WITH MERCEDES BENZ. I HAVE A 2018 C300 THAT WAS PURCHASED BRAND NEW. THE STEERING WHEEL IS DETERIORATING AND I ADDRESSED THE SERVICE DEPARTMENT OF ONTARIO,CA. I OPENED A CASE WITH CORPORATE AND SPOKE WITH CASE MANAGER JAMES WHO WAS NOT HELPFUL, AND REFUSED TO PUT IN A ESCALATION TO MANAGEMENT ABOUT MY SITUATION. HE ACTUALLY THOUGHT MY CALL WAS FUNNY AND LAUGHED AT ONE POINT. I WAS INSULTED BY MERCEDES BENZ WITH THE COMMENT YOU GUYS TOLD ME ABOUT MY WHEEL, AND HOW YOU WILL NOT STAND BEHIND THE STANDARD WARRANTY WHICH I'M COVERED UNDER. I FEEL HIGHLY OFFENDED BY THE COMMENT USED BY THE DLR TOWARDS ME OF "YOU USE TOO MUCH LOTION". SOUNDS LIKE A RACIAL COMMENT IF YOU ASK ME. I AM UNCERTAIN IF ITS BECAUSE I AM A WOMAN OF COLOR THAT I WAS TOLD THAT COMMENT. IT ACTUALLY DOESNT SIT WELL WITH ME. I WILL THINK TWICE BEFORE ANOTHER PURCHASE OF A MERCEDES BENZ! YOU GUYS QUOTE ME FOR A NEW STEERING WHEEL OF $2,117 TO RECTIFY MY ISSUE AND OFFERED TO PAY 30%? I'M A NEW CUSTOMER AND THIS IS TERRIBLE SERVICE/TREATMENT. I HAD A DODGE VEHICLE BEFORE THIS FULLY LOADED WITH LEATHER, & THIS HAS NEVER HAPPENED. THE SERVICE DEPARTMENT FOR ABOUT 4 WEEKS FROM 12/2018 HAD NEVER SCHEDULED A APPOINTMENT FOR SERVICE OF MY WHEEL UPON MY REQUEST AND NEVER CONTACTS ME, YET SENDS SURVEY'S? THE AGENT EVEN TOLD ME THE DLR LIED TO ME ABOUT THEM CONTACTING CORPORATE, AND NEVER REACHED OUT FOR ASSISTANCE. ALSO THE SERVICE DEPARTMENT WANTED ME TO WORK WITH A IRF TO REPLACE THE LEATHER BUT I WANT CORPORATE TO STAND BEHIND THE STANDARD WARRANTY. CAR IS ONLY 8 MONTHS OLD. THIS IS TERRIBLE BUSINESS AND UNETHICAL!
Other or unspecified, Forward collision avoidance, Dec 24, 2018
FORWARD COLLISON SYSTEM ($1700 OPTION) AEB, DOES NOT WORK AS DESCRIBED IN MB LITERATURE OR WEBSITE. IN MY OPINION, THE FORWARD COLLISION AVOIDANCE SYSTEM (AEB) IN MY 7 MO. OLD 2018 MERCEDES C300 SIMPLY DOES NOT WORK. I SPECIAL ORDERED THE CAR WITH THE 997 PKG THAT INCLUDES, DRIVER ASSISTANCE, BAS+, AND DISTRONIC THE MB MANUAL STATES: 'IF ACTIVE BRAKE ASSIST DETECTS THAT THERE IS A RISK OF COLLISION, YOU WILL BE WARNED VISUALLY AND ACOUSTICALLY. IF YOU DO NOT REACT AUTONOMOUS BRAKING CAN BE INITIATED IN CRITICAL SITUATIONS.' AND FURTHER THAT 'AUTONOMOUS BRAKING WORKS AT 4-124MPH FOR MOVING OBJECTS AND 4-31 MPH FOR STATIONARY OBJECTS.'
Air bags, Dec 12, 2018
APPARENTLY THERE IS A RECALL SITUATION THAT INCLUDES MY VEHICLE AND MERCEDES BENZ WASN'T ABLE TO SOLVE IT YET. I BOUGHT THE CAR AFTER THE RECALL HAS BEGAN.