2002 Nissan Altima
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 1,062 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Altima model years with reports.
Of the 2002 reports, 30 involved a crash and 28 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Engine and engine coolingNov 14, 2007
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH A 2.5L ENGINE, THE CRANKSHAFT POSITION SENSOR CAN OVERHEAT CAUSING A BRIEF INTERRUPTION IN THE SIGNAL OUTPUT FROM THE SENSOR.
IF THE INTERRUPTION IN THE SIGNAL FROM THE CRANKSHAFT POSITION SENSOR IS SO BRIEF THAT THE ELECTRONIC CONTROL MODULE (ECM) LOGIC DOES NOT HAVE TIME TO DIAGNOSE THE CONDITION, THE ENGINE MAY STOP RUNNING WITHOUT WARNING WHILE THE VEHICLE IS DRIVEN AT A LOW SPEED INCREASING THE RISK OF A CRASH.
DEALERS WILL REPROGRAM THE ECM FREE OF CHARGE. CERTAIN MY 2006 ALTIMAS WHICH HAVE BEEN PREVIOUSLY REMEDIED UNDER RECALL CAMPAIGN 06V223 (NISSAN R0606) ARE NOT INCLUDED IN THIS RECALL SINCE THE REPROGRAMMING FOR 06V223 ALSO INCLUDED THIS REPROGRAMMING. THE RECALL BEGAN ON DECEMBER 31, 2007. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Campaign 07V527000 on NHTSA.gov
Exterior lighting, headlightsSep 14, 2007
CERTAIN EAGLE EYES HEADLAMP ASSEMBLIES, P/NOS. DS517-B001L AND DS517-B001R, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THE OPTICEL SURFACE OF THE REFLECTOR IS CORRODED INHIBITING THE PERFORMANCE OF THE UPPER AND LOWER BEAMS WHICH FAILS TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
EAGLE EYES WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON DECEMBER 11, 2007. OWNERS MAY CONTACT EAGLE EYES AT 1-800-568-1098.
Campaign 07E074000 on NHTSA.gov
Exterior lighting, headlightsAug 21, 2007
CERTAIN ANZO AFTERMARKET HEADLIGHTS, P/N 02-AZ-NA02-B-A, SOLD FOR USE ON 2002-2004 NISSAN ALTIMA VEHICLES. DURING PRODUCTION THE LAMP HOUSING SHAPE DEFORMED DISTORTING THE ASSEMBLY ANGLE OF THE REFLECTOR AND INFLUENCED THE AIMING POSITION. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT LAMPS. THE RECALL BEGAN ON SEPTEMBER 10, 2007. OWNERS CAN CONTACT ANZO AT 909-628-1440.
Campaign 07E063000 on NHTSA.gov
Exterior lighting, headlightsJul 25, 2007
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 315-1145L-AS AND 315-1145R-AS, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. DURING PRODUCTION THE LAMP REFLECTOR SHAPE DEFORMED CHANGING THE SHAPE OF THE OPTIC SURFACE. THIS WILL CHANGE THE OPPOSITE POSITION OF LOW BEAM AND HIGH BEAM OPTICSAND CHANGE THE ANGLE OF INCIDENCE AND ILLUMATED LOCATION WHICH FAILS TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JULY 16, 2007. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
Campaign 07E054000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Engine and engine coolingNov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Campaign 03V455000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 14, 2003
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, COLORADO, CONNECTICUT, IOWA, IDAHO, ILLINOIS, INDIANA, KANSAS, MASSACHUSETTS, MAINE, MICHIGAN, MINNESOTA, MISSOURI, MONTANA, NORTH DAKOTA, NEBRASKA, NEW HAMPSHIRE, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WISCONSIN, AND WYOMING. AT EXTREMELY COLD TEMPERATURES, MOISTURE IN THE FUEL TANK COULD FREEZE AND FORM ICE CRYSTALS. THESE ICE CRYSTALS MAY OBSTRUCT THE SUCTION OPENING OF THE FUEL PUMP.
THIS CAN PREVENT THE SUPPLY OF FUEL TO THE ENGINE AND CAUSE THE ENGINE TO STOP, WHICH COULD RESULT IN A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL A SCREEN AT THE SUCTION OPENING OF THE FUEL PUMP TO PREVENT ICE CRYSTALS FROM BLOCKING THE OPENING. OWNER NOTIFICATION BEGAN ON AUGUST 18, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-333-0829.
Campaign 03V251000 on NHTSA.gov
Engine and engine cooling, exhaust system, manifold/header/muffler/tail pipeMar 11, 2003
ON CERTAIN VEHICLES EQUIPPED WITH THE 2.5 LITER ENGINE, THE EXHAUST PIPE HANGER PIN MAY CATCH DEBRIS FROM THE ROAD THAT COULD BE IGNITED BY CONTACT WITH THE MAIN CATALYST. ALSO ON 2002 ALTIMA AND SENTRA VEHICLES, CERTAIN ENGINE OPERATING CONDITIONS MAY CAUSE THE PRE-CATALYST TO OVERHEAT AND DAMAGE THE CATALYST SUBSTRATE.
EITHER OF THESE TWO CONDITIONS COULD RESULT IN A FIRE.
DEALERS WILL REMOVE THE PROTRUDING PORTION OF THE EXHAUST PIPE HANGER PIN. IN ADDITION TO THE CORRECTIVE ACTION, IN ORDER TO REDUCE THE RISK OF FIRE IN THE EVENT OF POOR OR IMPROPER MAINTENANCE THAT COULD RESULT IN OIL SPILLAGE, HEAT SHIELD(S) WILL BE INSTALLED ON THE PRE-CATALYST AND EXHAUST TUBE. OWNER NOTIFICATION BEGAN ON JULY 28, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261. NISSAN RECALL NOS. R3007, R3014, R3015, R3016, R3017. ALSO ON 2002 ALTIMA AND SENTRA VEHICLES, CERTAIN ENGINE OPERATING CONDITIONS MAY CAUSE THE PRE-CATALYST TO OVERHEAT AND DAMAGE THE CATALYST SUBSTRATE. IF SUBSTRATE PARTICLES ENTER THE COMBUSTION CHAMBER, THEY COULD SCORE THE CYLINDER WALLS, RESULTING IN INCREASED OIL CONSUMPTION. IF THE ENGINE OIL LEVEL IS NOT CHECKED ON A PERIODIC BASIS AND DROPS BELOW THE LOW LEVEL, AND THE DRIVER CONTINUES TO OPERATE THE VEHICLE IGNORING NOTICEABLE ENGINE NOISE, ENGINE DAMAGE MAY OCCUR WHICH COULD RESULT IN A FIRE. THE PRE-CATALYST WILL BE TESTED TO ENSURE IT IS WORKING PROPERLY AND REPLACED IF NECESSARY. IF DAMAGE IS FOUND INSIDE THE PRE-CATALYST, IT WILL BE NECESSARY TO REPLACE THE ENGINE.
Campaign 03V084000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleFeb 27, 2003
ON CERTAIN VEHICLES, THE ELECTRICAL CONNECTOR FOR THE DRIVER AIR BAG MAY COME LOOSE. IF THE CONNECTOR COMES LOOSE, THE SUPPLEMENTAL AIR BAG WARNING LIGHT FLASHES INTERMITTENTLY.
THE DRIVER SIDE AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH, INCREASING THE RISK OF PERSONAL INJURY.
DEALERS WILL INSTALL A RETAINING CLIP ON THE CLOCK SPRING ELECTRICAL CONNECTOR. OWNER NOTIFICATION BEGAN APRIL 21, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Campaign 03V061000 on NHTSA.gov
Air bagsApr 17, 2002
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. ON CERTAIN 2002 NISSAN ALTIMA MODEL VEHICLES MANUFACTURED PRIOR TO MARCH 16, 2002, ONE OF THE SENSORS FOR THE AIR BAG SYSTEM DOES NOT WORK AS WELL AS EXPECTED IN HIGH-SPEED OFF-SET CRASH SITUATIONS.
THE AIR BAG SYSTEM DOES NOT WORK AS EXPECTED.
DEALERS WILL REPLACE THE AIR BAG SENSOR. OWNER NOTIFICATION BEGAN APRIL 15, 2002. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261, CONCERNING THE PROBLEM.
Campaign 02I001000 on NHTSA.gov
Representative owner complaints: engine
687 reports, newest first. Show all
Engine and engine cooling, Feb 19, 2007
MY 2002 NISSAN ALTIMA 2.5S APPEARS TO HAVE PIECES OF THE CATALYTIC CONVERTER IN THE ENGINE CYLINDER, CAUSING AN ENGINE MISFIRE. WHEN DOING RESEARCH ON THE INTERNET I FIND HUNDREDS OF OWNERS OF THIS SAME MODEL VEHICLE WITH THE SAME PROBLEM AND IN MOST CASES THEY ARE BEING DENIED ANY HELP FROM NISSAN DUE TO THE VEHICLE BEING OUT OF WARRANTY. IT IS OBVIOUS THAT THERE IS A DEFINITE PATTERN OF PREMATURE PROBLEMS/FAILURES WITH THIS MODEL THAT NISSAN REFUSES TO ADDRESS. IT IS TIME THAT NHSTA USES THEIR INFLUENCE TO GET THIS COMPANY TO STAND BEHIND THESE DEFECTIVE VEHICLES! *JB
Engine and engine cooling, Feb 16, 2007
FOLLOWING THE FORMAT REQUESTED ABOVE: 1: EVENTS LEADING UP TO THE FAILURE: SIMPLY BOUGHT THE CAR AND DROVE IT... SEEMS THAT ALL 02 4 CYLINDER ALTIMA OWNERS ARE EXPERIENCING ISSUE B/C OF DESIGN FLAW! 2. FAILURE: THE PRE-CATALYST COMPLETELY DISINTEGRATES INTO THE ENGINE AND CAUSES THE ENGINE TO FAIL! CONSEQUENCE: NEED A NEW ENGINE. 3. WHAT WAS DONE TO CORRECT THE FAILURE: NOTHING BUT HIDE! THEY MASK THE PROBLEM TO GET PAST ALL WARRANTIES. NISSAN USA IS ABSOLUTELY HIDING FROM THEIR RESPONSIBILITY TO PROVIDE A SAFE VEHICLE! THEY STARTED BY HIDING THE PRE -CATALYST INTERNAL DISINTEGRATION NOTIFICATION WITHIN A RECALL FOR A POTENTIAL EXHAUST PIPE HANGER PIN PROBLEM. THEY KNEW THE PRE-CATALYST WAS DISINTEGRATING INTO ENGINES CAUSING DAMAGE, BUT DIDN'T RELEASE THAT CLEARLY TO AVOID NEEDING TO GET PAST WARRANTIES AND REPLACE ENGINES. MY CAR WAS RUNNING ROUGH AND THE DEALER THEN REPLACED THE PRECAT (49K MILES) AND THE CAR WAS NEVER QUITE THE SAME, BUT IT DID RUN SO I THOUGHT ALL WAS FINE. OBVIOUSLY THE FIRST ONE HAD DISINTEGRATED INTO THE ENGINE AND THE NISSAN DIDN'T WARN ME OF WHAT WAS TO COME! I HAVE TAKEN VERY GOOD CARE OF THIS CAR AND NOW HAVE 98K ON IT.. BUT THE END IS VERY CLOSE. I HAD SES REPORTS OF P0420 AND THEN LATER A REPORT FOR A 4TH VALVE ISSUE... NOW THE CAR DRINKS OIL AT 1 - 2 QUARTS A WEEK OR IT IS COMPLETELY OUT OF OIL! THERE IS NO SMOKE, SMELL, OR DRIPS. THE OIL IS JUST GONE! THE DEALER SAYS I NEED A NEW ENGINE AND SAID THERE IS NOTHING THEY CAN DO. THEY DIRECTED ME TO NISSAN CONSUMER AFFAIRS- THEY HAVE BEEN VERY SLOW TO RESPOND. I AM HOPEFUL THAT THEY WILL REPLACE MY ENGINE SO THAT I DON'T HAVE TO WORRY ABOUT MY ENGINE SEIZING WHILE I AM DRIVING ON THE HIGHWAY OR TURNING ACROSS IN FRONT OF ONCOMING TRAFFIC! THEY HAVE HAD MY CAR FOR 10 DAYS AND I AM WAITING ON CONSUMER AFFAIRS TO RETURN MY CALLS. *JB
Engine and engine cooling, Feb 16, 2007
THIS COMPLAINT IS IN REFERENCE TO THE FOLLOWING: NHTSA ACTION NUMBER: PE02078 NISSAN NA MADE SOME PREVENTIVE CHANGES TO THE 2002 NISSAN ALTIMA AS REQUESTED TO BY LAW. HOWEVER THE CHANGES NISSAN NA MADE WERE NOT SUFFICIENT NOR SUCCESSFUL. IT APPEARS THAT THE PREVENTIVE SERVICE NISSAN PROVIDED HAS ONLY PROLONGED THE OUTCOME. THOUSANDS OF 2002 NISSAN ALTIMA OWNERS ARE CURRENTLY EXPERIENCING OIL CONSUMPTION PROBLEMS WITH A DIRECT RELATION TO A FAILURE IN THE CATALYTIC CONVERTER. AFTER INSPECTION OF THE CATALYTIC CONVERTER NOTICEABLE CHUCKS OF THE CATALYTIC CONVERTER ARE MISSING. NISSAN NA IS VERY AWARE OF THE PROBLEM AND THEY ARE SELECTIVELY FIXING SOME CONSUMERS VEHICLES. IF THE CONSUMERS VEHICLE IS OUTSIDE THEIR POWER TRAIN WARRANTY NISSAN NA REFUSES TO ASSIST THE CONSUMER IS FIXING THE PROBLEM. SAFETY SHOULD NOT BE LIMITED TO A PERCENTAGE OF MILES OR TO A PERIOD OF TIME. *NM
Engine and engine cooling, Feb 16, 2007
THIS VEHICLE WILL BURN OIL AT A RATE OF 1-2 QUARTS EVERY 1000 MILES. THIS IS A KNOWN RECALL SITUATION FROM NISSAN RELATED TO FAILURE OF THE PRECAT AND MATERIAL FROM THE FAILURE BEING SUCKED BACK INTO THE ENGINE. ENGINE REPLACEMENT IS USUALLY NECESSARY. NISSAN HAS YET TO REPLACE THE PARTS OR ENGINE ON A VEHICLE THAT NOW NEEDS OIL EVERY 2000 MILES. *NM
Engine and engine cooling, Feb 4, 2007
I WAS RECENTLY NOTIFIED THAT MY 2002 NISSAN ALTIMA IS IN NEED OF A NEW ENGINE. IT HAS 72K MILES ON IT. THE CATALYTIC CONVERTER WAS ALREADY REPLACED BY THE DEALERSHIP. IT HAS HAD AN OIL CONSUMPTION PROBLEM THAT HAS OF LATE BECOME QUITE A CAUSE FOR CONCERN. (I NOW CHECK MY OIL EVERY COUPLE OF DAYS.) I FEAR THAT IF I KEEP DRIVING IT, I WILL RUIN ANOTHER CATALYTIC CONVERTER. UNFORTUNATELY, I HAVE NO OTHER TRANSPORTATION AND I CANNOT IN GOOD CONSCIENCE SELL IT TO ANOTHER PARTY. NOR CAN I AFFORD THE REPLACE THE ENGINE. THIS WAS THE FIRST NEW CAR THAT I EVER BOUGHT OFF THE LOT. I HAVE KEPT EXCELLENT SERVICE RECORDS AND HAVE MAINTAINED THE VEHICLE VERY WELL AND HAVE HAD ALL OF THE RECOMMENDED RECALLS DONE. I FEEL THAT I HAVE BEEN DUPED. THE DEALERSHIP ACTS AS IF I HAVE DONE SOMETHING WRONG BUT I HAVE FOUND THAT I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS VERY SAME PROBLEM. PLEASE ADD ME TO YOUR LIST OF DISSATISFIED CUSTOMERS! I WOULD WELCOME YOUR INPUT AS WHAT MY NEXT COURSE OF ACTION MIGHT BE IN THE PURSUIT OF A JUST RESOLUTION. I WOULD ALSO BE INTERESTED HEARING ABOUT ANY CLASS ACTION LAW SUITS THAT MAY EXIST AS A RESULT OF NISSAN'S NEGLIGENCE IN THIS MATTER. *NM
Engine and engine cooling, Jan 30, 2007
TL* - THE CONTACT OWNS A 2002 NISSAN ALTIM,A AND STATED THAT WHILE DRIVING THERE WAS EXCESSIVE CONSUMPTION OF ENGINE OIL. THE CONTACT STATED THAT THE ENGINE USED A QUART OF OIL EVERY 350 MILES. THE ENGINE LIGHT WAS ON AND THE ENGINE WAS RUNNING ROUGH. THE CONTACT STATED THAT THE RECALL REPAIR WAS COMPLETED WHEN IT HAD 40,000 MILES, BUT HAD THE SAME FAILURE AS STATED ON RECALL 03V455000 ENGINE AND ENGINE COOLING. THE CONTACT CALLED THE DEALER AND THE MANUFACTURER, BUT THEY STATED THAT THEY WOULDN'T COVER THE COST OF THE REPAIR BECAUSE IT WASN'T UNDER WARRANTY. THE CONTACT STATED THAT THE DEALER SHOULD INSPECT THE VEHICLE TO SEE IF THE REPAIR THAT NEEDED TO BE DONE HAD TO DO WITH THE RECALL . *AK UPDATED 03/19/07. *JB
Engine and engine cooling, Jan 11, 2007
2002 NISSAN ALTIMA WITH A LIST OF PROBLEMS INCLUDING LOST POWER, ELECTRICAL ISSUE WITH 02 SENSORS, EXHAUST, CRUISE CONTROL**CC WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER, SHE WAS TOLD THE VEHICLE HAD 2 RECALLS. AFTER THE TWO RECALLS WERE COMPLETED, THE CONSUMER STILL EXPERIENCED PROBLEMS WITH THE VEHICLES LACK OF POWER. THE VEHICLE HAD ALSO STARTED TO CONSUME LARGE AMOUNTS OF OIL. THE CONSUMER TOOK THE VEHICLE TO A REPAIR SHOP AND IT WAS DISCOVERED THAT THE OIL RINGS WERE STUCK ON THE PISTONS. THE ENGINE LIGHT HAD CONSTANTLY BEEN ON. THE CODE STATED THERE WAS A PROBLEM WITH THE TIMING CHAIN SENSOR. *JB
Engine and engine cooling, Jan 10, 2007
TL* - THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH UNDER DRY CONDITIONS WHEN THE VEHICLE LOST POWER, THE CONTACT WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD WITHOUT A CRASH. THERE WERE NO WARNING LIGHTS BEFORE THE FAILURE, BUT ONCE THE VEHICLE RESTARTED THE CHECK ENGINE LIGHT STAYED ON. THERE WAS RECALL 03V455000 FOR THE CRANK POSITION SENSOR, AND WAS IS THE SAME FAILURE THAT AUTOWAY OF NISSAN TOLD HIM HE HAD. THE CONTACT STATED THAT HE RECEIVED A CALL ON 12-4-06 FROM THE DEALER, STATING THAT THIS VEHICLE WAS NOT AFFECTED BY THE RECALL DUE TO THE VIN . THE CONTACT HAS A DIAGNOSTIC REPORT, AND REPAIR ORDER STATING THAT THE CRANK POSITION SENSOR WAS THE CAUSE OF THE FAILURE. *AK THE CRANKSHAFT POSITION SENSOR WAS REPLACED UNDER RECALL BACK IN MARCH OF 2004, THE RECALL REPLACEMENT FAILED ON JAN 9, 2007. THE CONSUMER STATED THE PART HAS BEEN REPLACED 3 TIMES. UPDATED 02/02/07. *JB
Engine and engine cooling, Jan 2, 2007
NISSAN WEBSITE : HTTP://WWW.NISSANUSA.COM/OWNING/RECALL_INFO/ALTIMA/2002/INDEX.HTML#RESULT1 APPLIES TO 2003 ALTIMA MODELS IN THE FOLLOWING VEHICLE IDENTIFICATION NUMBER RANGE: 1N4AL11**3C100003 - 311983 REASON FOR RECALL THERE IS A POSSIBILITY THAT THE EXHAUST PIPE HANGER PIN MAY CATCH DEBRIS FROM THE ROAD THAT COULD BE IGNITED BY CONTACT WITH THE CATALYTIC CONVERTER AND CAUSE A FIRE. IN ADDITION, THERE IS A POSSIBILITY THAT CERTAIN ENGINE OPERATING CONDITIONS MAY CAUSE DAMAGE TO THE PRE-CATALYST. MATERIAL FROM INSIDE A DAMAGED PRE-CATALYST COULD ENTER THE ENGINE AND RESULT IN INCREASED OIL CONSUMPTION. IF THE ENGINE OIL LEVEL IS NOT CHECKED ON A PERIODIC BASIS AND DROPS BELOW THE LOW LEVEL, AND THE DRIVER CONTINUES TO OPERATE THE VEHICLE IGNORING NOTICEABLE ENGINE NOISE, ENGINE DAMAGE MAY OCCUR WHICH COULD RESULT IN A FIRE. WHAT NISSAN WILL DO IN ORDER TO PREVENT THESE INCIDENTS FROM OCCURRING, YOUR NISSAN DEALER WILL SHORTEN THE EXHAUST PIPE HANGER PIN. THE DEALER WILL ALSO REPROGRAM THE ELECTRONIC CONTROL MODULE TO PREVENT ANY FUTURE DAMAGE TO THE PRE-CATALYST. IN ADDITION, THE DEALER WILL INSTALL HEAT SHIELDS ON CERTAIN COMPONENTS OF THE EXHAUST SYSTEM ON VEHICLES THAT DO NOT ALREADY HAVE THEM. THIS FREE SERVICE SHOULD TAKE ABOUT THREE HOURS TO COMPLETE, BUT YOUR NISSAN DEALER MAY REQUIRE YOUR VEHICLE FOR A LONGER PERIOD OF TIME BASED UPON THE DEALER''S WORK SCHEDULE. THE PRE-CATALYST WILL BE TESTED TO ENSURE IT IS WORKING PROPERLY AND REPLACED IF NECESSARY. IF DAMAGE IS FOUND INSIDE THE PRE-CATALYST, IT WILL BE NECESSARY TO REPLACE THE ENGINE. NISSAN ANTICIPATES THAT FEW ENGINES WILL NEED TO BE REPLACED. IF THE ENGINE NEEDS TO BE REPLACED, THIS ALSO WILL BE FREE OF CHARGE AND WILL TAKE SEVERAL DAYS. IN THIS CASE, A CAR RENTAL ALLOWANCE IS AVAILABLE FROM YOUR NISSAN DEALER UPON REQUEST. *JB
Engine and engine cooling, Dec 26, 2006
I OWN A 2002 NISSAN ALTIMA, WHICH FALLS UNDER THE ENGINE & COOLING SYSTEM RECALL, ALONG WITH A NUMBER OF OTHER RECALLS. I DID NOT RECEIVE THE RECALL NOTICE, HOWEVER, BECAUSE MY SERVICE ENGINE LIGHT CAME ON, I TOOK THE VEHICLE TO THE DUBLIN NISSAN FOR INSPECTION. THEY NOTED THE RECALL AND APPARENTLY REPAIRED THE PROBLEM. AFTER I PICKED UP MY CAR FROM THE DEALERSHIP IN THE EVENING, THE SERVICE ENGINE LIGHT CAME ON THE NEXT MORNING. I TOOK IT BACK TO THE DEALERSHIP. THEY APPARENTLY DID NOT FIND ANY PROBLEMS AND JUST RESET THE SENSOR FOR THE LIGHT. THE NEXT TIME I TOOK IT BACK TO THE DEALERSHIP THEY SAID THAT THEY DID THEIR JOB AND TO DO AN INSPECTION ON THE VEHICLE THEY WOULD NEED TO CHARGE ME. AT THIS TIME I CONTACTED NISSAN CONSUMER DEPT. TO SEE WHAT NEEDS TO BE DONE TO RESOLVE THE ISSUE. AT THIS TIME THE VEHICLE WAS ALSO CONSUMING OIL VERY EXCESSIVELY (OF WHICH I WAS NOT AWARE OF SINCE I JUST HAD AN OIL CHANGE DONE), THEREFORE CAUSING THE ENGINE TO OVERHEAT AND DAMAGE THE RADIATOR. I TOOK THE VEHICLE TO A PRIVATE, LICENSED MECHANIC TO REPLACE THE RADIATOR. THEY ALSO RESET THE CHECK ENGINE LIGHT, BUT IT STILL CAME BACK ON. AT THIS TIME I TOOK THE VEHICLE TO FREMONT NISSAN, WHERE THEY DID DIAGNOSIS OF THE VEHICLE AND INFORMED ME THAT THE VEHICLE HAS A BLOWN HEAD GASKET AND 2 OF THE CYLINDERS ARE MISFIRING ON THE TEST. THEY SAID THAT IN ORDER TO DETERMINE THE CAUSE OF THE PROBLEM AND DETERMINE THE EXACT DAMAGE TO THE VEHICLE, THEY WOULD NEED TO TAKE APART THE ENGINE AND PHYSICALLY EXAMINE IT INSIDE (COST APPROXIMATELY $900). I AGAIN CONTACTED NISSAN CONSUMER SERVICES, THEY SAID THAT THEY ARE NOT WILLING TO HELP ME IN ANY WAY. THE LADY TOLD ME THAT IN ORDER FOR THEM TO COMMIT TO ANY REPAIRS, I WOULD NEED TO PAY THE DEALERSHIP TO EXAMINE THE ENGINE AND IF THEY DEALERSHIP DETERMINES THAT THE PROBLEM IS WARRANTY RELATED THEN NISSAN WOULD LOOK INTO REPAIRING. I SYMPTOMS OF THE PROBLEMS WITH THE VEHICLE ARE ALL THOSE DESCRIBED ON THE NISSAN'S WEBSITE. *JB
Engine and engine cooling, Dec 13, 2006
DT*: THE CONTACT STATED THE VEHICLE DID NOT START. THERE WERE SOME FUMES PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THE CATALYST CONVERTER CAME APART INTERNALLY AND SENT THE DEBRIS TO THE ENGINE, DAMAGING THE ENGINE. UPDATED 03/07/07. *JB
Engine and engine cooling, Dec 2, 2006
I BROUGHT MY CAR INTO THE NISSAN DEALERSHIP IN MIDDLETOWN, CT. AUG. 2006 BECAUSE I WAS LOOSING ANTIFREEZE. THEY TOLD ME I HAD A BLOWN HEAD GASKET AND MY ENGINE SEEMED TO BE USING OIL. THEY WANTED TO DO AN OIL CONSUMPTION TEST AND ASKED ME TO BRING THE CAR BACK IN AT 500 MILES. I DID THAT AND WAS TOLD IT WASN'T CONCLUSIVE ENOUGH SO BRING IT BACK IN ANOTHER 1000 MILES. WHEN I BROUGHT IT BACK THEY TOLD ME I WOULD NEED A WHOLE NEW ENGINE SINCE IT WAS BLOWN. THEY TOLD ME THE HEAD GASKET IS COVERED UNDER MY EXTENDED WARRANTY BUT THE ENGINE WAS NOT COVERED UNDER MY EXTENDED WARRANTY SINCE IT WAS CAUSED BY THE PRE CATALYTIC CONVERTER. WHEN I BOUGHT THIS CAR I WAS SOLD ON THE EXTENDED WARRANTY SINCE IT COVERED THE WHOLE CAR EXCEPT FOR MUFFLERS, SPARK PLUGS, BRAKES ALL THE THINGS THAT NORMALLY WEAR OUT ON A CAR. BACK IN JUNE OF 2004 I BROUGHT THE CAR IN FOR RECALL # R30071 THE RECALL WAS PERFORMED AT LIA NISSAN IN ENFIELD, CONN. IN THE RECALL IT STATES THAT IF THE MATERIAL FROM THE RECALLED PRE CATALYST GETS INTO THE ENGINE IT COULD DO DAMAGE TO THE ENGINE AND MAY CAUSE A FIRE. I NOW HAVE AN ENGINE THAT HAD THE RECALL FIX DONE AND THEIR FIX DID NOT WORK. I AM ALSO CONCERNED THAT THE ENGINE WILL CATCH FIRE AND HURT ME OR ONE OF MY FAMILY MEMBERS. I HAVE GONE THROUGH ALL THE CHANNELS AVAILABLE TO ME AT NISSAN AND HAVE GOTTEN NOWHERE. I EVEN GOT A LETTER BACK FROM NISSAN TELLING ME THAT I HAVE INADEQUATE MAINTENANCE RECORDS. I CHANGE MY OWN OIL AND FILTERS BUT THE REST I BRING TO THE DEALER IF I HAVE A PROBLEM SINCE I HAVE AN EXTENDED WARRANTY. THIS SHOULD HAVE NOTHING TO DO WITH THE FAILURE OF THEIR FIX. ON A SIDE NOTE I HAVE BEEN SEARCHING THE INTERNET CONCERNING THIS VERY SAME PROBLEM AND HAVE FOUND MANY CASES OF PEOPLE HAVING THE EXACT SAME PROBLEM WITH THEIR NISSAN ALTIMA 2002. THEY HAVE HAD THE EXACT PROBLEM WITH NISSAN ALSO. ANY HELP FROM YOU WOULD BE GREATLY APPRECIATED MY CAR IS FAILING FAST AND IT IS MY ONLY MODE OF TRANSPORT TO WORK. *JB
Engine and engine cooling, Electrical system, Nov 30, 2006
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND OIL LIGHT ILLUMINATED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP, WHO PERFORMED A DIAGNOSTIC TEST WHICH PRODUCED A FAILURE CODE, AND INDICATED THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, # 03V084000, REGARDING THE ELECTRICAL SYSTEM. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED.
Engine and engine cooling, Visibility, Nov 29, 2006
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT START FOR TWO DAYS. THE CHECK ENGINE LIGHT WAS ILLUMINATED PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO WAS NOT ABLE TO DUPLICATE THE PROBLEM. ALSO THE HEATER DEFROSTER WAS NOT WORKING.
Engine and engine cooling, Nov 20, 2006
DT*: THE CONTACT STATED THE ENGINE WAS BURNING OIL AT A RATE OF 5 QUARTS PER 1000 MILES. THE VEHICLE WAS PROVIDED WITH THE PROPER OIL SERVICE. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED.
Engine and engine cooling, Electrical system, Nov 16, 2006
DT*: THE CONTACT STATED THE VEHICLE HAD PROBLEMS TURNING THE IGNITION ON. THIS OCCURRED ON A REGULAR BASIS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHO DETERMINED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE DEALER CHECKED THE VIN # TO SEE IF IT WAS COVERED UNDER RECALL AND STATED THAT THEIR SYSTEM SHOWED THAT VEHICLE PART HAD BEEN FIXED ON A PREVIOUS RECALL. THE CONTACT STATED THAT THE VEHICLE WAS NEVER BROUGHT IN FOR ANY RECALL WORK IN REGARDS TO THIS MATTER, NOR DID THE CONTACT RECEIVE A RECALL LETTER ON THIS MATTER. THE VEHICLE WAS CURRENTLY AT THE DEALER, NO REPAIRS WERE MADE.*AK
Engine and engine cooling, Nov 16, 2006
DT*: THE CONTACT STATED WHILE TRAVELING 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE PROBLEM WAS IDENTIFIED AS A FAILED CRANK SHAFT POSITION SENSOR AND RECALL INFORMATION WAS PROVIDED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHERE THE CONTACT WAS INFORMED THE VEHICLE WAS NOT INCLUDED IN RECALL # 03V455000 FOR ENGINE AND ENGINE COOLING DUE TO THE VIN. THE MANUFACTURER WAS NOTIFIED. UPDATED 12/5/2006 - *NM
Engine and engine cooling, Nov 15, 2006
2002 NISSAN ALTIMA. LOST THE ENGINE DUE TO "NO OIL". DEALERSHIP STATED CATALYTIC CONVERTER FAILED AND CAUSED ABUNDANT OIL CONSUMPTION. THE CATALYTIC CONVERTER WAS REPLACED ON RECALL AT 50,000 MILES. THE NEW CONVERTER ONLY HAD A 12 MONTH/12,000 MILE WARRANTY, UNLIKE THE ORIGINAL WARRANTY. ADVISED TO CONTACT NISSAN AND I DID. THEY STATED CONVERTER AND CAR WERE OUT OF WARRANTY AND THE Y COULD ACCEPT RESPONSIBILITY. DEALERSHIP CHARGED ME 4,500.00 DOLLARS TO REPLACE THE ENGINE AND THE CONVERTER. VANN YORK NISSAN SUPPOSEDLY REPLACED THE ENTIRE ENGINE WITH ONE FROM THE FACTORY IN A MIRACLE OF 2 DAYS FROM GETTING MY APPROVAL. (3) WEEKS LATER THE SERPENTINE BELT BROKE AND I DISCOVERED IT WAS THE ORIGINAL BELT FROM THE OLD ENGINE. THIS IS A RIP OFF AND NISSAN NORTH AMERICA SHOULD RECALL ALL THESE CARS. PLUS DEALERS ARE TAKING ADVANTAGE OF THE SITUATION AND MAKING A TREMENDOUS AMOUNT OF MONEY. I'M SUING..........*NM
Engine and engine cooling, Oct 19, 2006
CAR WAS LOSING COOLANT. DEALER SAID I NEEDED A NEW ENGINE BECAUSE THE HEAD GASKET WAS LEAKING. THEY REFUSED TO REPLACE THE CATALYTIC CONVERTER AND BLAMED THE ENGINE OVERHEAT PROBLEM ON THE LEAKING GASKET. ENGINE IS WORKING FINE. I DO NOT WANT THEM TO REPLACE THE HEAD GASKET BECAUSE I CAN GET IT DONE BY AN ASE CERTIFIED MECHANIC FOR HALF THE PRICE AND I DO NOT TRUST THEM SINCE THEY TOLD ME I NEEDED A NEW ENGINE. THE CATALYTIC CONVERTER IS SUPPOSED TO BE COVERED BY WARRANTY UP TO 80K MILES. I HAVE 71K MILES ON THE CAR. *NM
Engine and engine cooling, Oct 18, 2006
MY 2002 NISSAN ALTIMA 2.5 S STARTED ENGINE MISFIRING AND STALLING WHILE IN HEAVY TRAFFIC. THIS OCCURRED WITH NO PRIOR WARNING LIGHTS OR UNUSUAL PERFORMANCE FROM THE ENGINE. THE MALFUNCTION INDICATOR LIGHT THEN STARTED ALTERNATING FROM FLASHING TO CONSTANTLY ON. I CONSULTED MY VEHICLE MANUAL AND FOLLOWED THE DIRECTIONS TO DRIVE MY VEHICLE AT SPEEDS LESS THAN 45 MILES PER HOUR TO THE DEALER TO HAVE IT SERVICED. THE DEALER DIAGNOSED THE PROBLEM AND TOLD ME THAT A POWER VALVE SCREW HAD COME LOOSE AND DAMAGED THE SPARK PLUG. THE SUGGESTED REPLACING ALL OF THE POWER VALVE SCREWS, BUT THEY INDICATED THAT I MAY HAVE INTERNAL ENGINE DAMAGE AND CATALYST FAILURE THAT COULD NOT BE SEEN. THEY FURTHER ADVISED THAT I MAY HAVE FUTURE PROBLEMS WITH THE CAR. I UNDERSTAND THAT THE 2003, 2004 ,AND 2005 VERSIONS OF THIS CAR MAY HAVE THE SAME PROBLEM AND THAT NISSAN HAD A VOLUNTARY SERVICE CAMPAIGN FOR 2004 AND 2005 ENGINES. I BELIEVE THAT THE DAMAGE WHICH MIGHT HAVE BEEN CAUSED IS POTENTIALLY CATASTROPHIC AND SHOULD BE ATTENDED TO BY THE MANUFACTURER IN THE FORM OF A RECALL AND REPAIR OF ANY DAMAGES. *NM
Engine and engine cooling, Oct 14, 2006
THE CAR EITHER HESITATED OR STALLED (ENGINE STOPPED RUNNING) ON ABOUT 3 DIFFERENT TRIPS WHILE MY WIFE WAS DRIVING BETWEEN 30 MPH AND 50 MPH. THE CAR STARTED RIGHT BACK UP EACH TIME. THIS VEHICLE HAD BEEN THOUGH A RECALL ON 11/17/2003 (R3021/R3022) TO REPLACE THE CAM POSITION SENSOR. I WAS NOT THE OWNER OF THE CAR WHEN THE RECALL WAS DONE. THE DEALER SAID THIS VEHICLE WAS REPAIRED UNDER THAT RECALL. THE PROBLEM HAS APPEARED AGAIN OR A SIMILAR PROBLEM IS HAPPENING A SECOND TIME. I BROUGHT THE CAR INTO THE DEALER ON 9/29/06 AND THEY REPLACED THE CAM SENSOR TO STOP THE STALLING. SINCE THE PROBLEM AND THE SOLUTION APPEARED TO BE THE SAME AS IN THE 11/17/2003 RECALL, THE DEALER SAID THE PROBLEM WAS FIXED ONCE AND THEREFORE THE SECOND REPAIR WAS NOT COVERED UNDER THE RECALL. I'M CONCERNED WEATHER THIS COULD BE A RECURRING PROBLEM AND IF THE ORIGINAL REPAIR WAS ADEQUATE TO REMEDY THE STALLING PROBLEM. *NM
Engine and engine cooling, Oct 11, 2006
2002 ALTIMA SERVICE ENGINE LIGHT APPEARED AND VEHICLE STALLED. *TS THE VEHICLE'S HAD BEEN SERVICED SEVERAL TIME BY THE DEALER BECAUSE THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE LACKED POWER, JERKED AND WOULD STALL. IT WAS LATER DETERMINED THAT THE VEHICLE DEVELOPED A CRACKED BLOCK WHICH CAUSED COOLANT TO LEAK IN THE ENGINE. THE ENGINE WAS REPLACED. THE VEHICLE HAD BEEN MAINTAINED REGULARLY. *NM
Engine and engine cooling, Oct 11, 2006
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON THE HIGHWAY, SMOKE ERUPTED FROM THE ENGINE COMPARTMENT FOLLOWED BY THE ENGINE STALLING WITHOUT WARNING. NO FIRE WAS PRESENT, ONLY SMOKE FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE OIL WAS DRY IN THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT ALERTED. THE INSPECTOR CONCLUDED THAT THE FAILURE WAS CONSISTENT FROM A LACK OF HAVING THE OIL CHANGED. UPDATED 10/12/06. *JB *NM UPDATED 1/17/2006 - AT NO TIME DID THE OIL LIGHT ILLUMINATE TO INDICATE LOW OIL. THE CONSUMER INDICATED THAT THE OIL LIGHT HAD NEVER ILLUMINATED BECAUSE THE VEHICLE RECEIVED REGULAR OIL CHANGES. THE CONSUMER BELIEVES THE FAILURE IS DUE TO A KNOW DEFECT IN THE 2.5 LITER ENGINES. *NM THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE ENGINE SHE HAD TO REPLACE. UPDATED *JB
Engine and engine cooling, Oct 10, 2006
I BOUGHT A NISSAN ALTIMA SL NEW IN 2002. THE CAR HAS ONLY 34,500 MILES ON IT. I TOOK IT TO ELKINS NISSAN TODAY BECAUSE OF A NOISE. I WAS TOLD I NEED A NEW EXHAUST TUBE ASSEMBLY AT THE COST OF 400.00. I FIND IT HARD TO BELIEVE THAT THIS PART HAS ALREADY FAILED IN A CAR WITH LOW MILEAGE. *NM
Engine and engine cooling, Oct 10, 2006
CHECK ENGINE LIGHT CAME ON. ENGINE WAS USING OIL EVERY 1000-1500 MILES. TOOK CAR TO VANN YORK NISSAN. WAS TOLD CATALYTIC CONVERTER CAME APART, WAS SUCKED INTO ENGINE. HAD AN EXTENDED WARRANTY. THOUGHT IT WOULD COVER THE PROBLEM. NISSAN OF NORTH AMERICA SAID THE EXTENDED WARRANTY DOESN'T COVER THE CATALYTIC CONVERTER, THEREFORE DOES NOT COVER THE ENGINE. ASKED TO SPEAK TO A SUPERVISOR. WAS TOLD I'D GET A CALL BACK WITHIN 24 HOURS. NEVER HEARD FROM THEM. CALLED SEVERAL TIMES OVER THE NEXT FEW WEEKS. NEVER WOULD LET ME SPEAK TO ANYONE OTHER THAN THE TELEMARKETER. FINALLY RECEIVED A LETTER IN THE MAIL TO INFORM THEY WOULD NOT TAKE RESPONSIBILITY FOR THE PROBLEM. TOOK CAR TO AN INDEPENDENT MECHANIC. REPLACED SPARK PLUGS AND CATALYTIC CONVERTER. CHECK ENGINE LIGHT HAS COME ON AGAIN. I BOUGHT 2 NISSANS IN 2002- 1 ALTIMA; 1-QUEST. HAD OWNED A 1998 ALTIMA PREVIOUSLY. THOUGHT NISSAN WAS A GOOD BRAND. THOUGHT NISSAN WAS A GOOD COMPANY. THOUGHT WRONG! WILL NEVER BUY ANOTHER NISSAN PRODUCT AS LONG AS I LIVE. HAVE TOLD EVERY PERSON I KNOW. WILL CONTINUE TO TALK ABOUT THIS EXPERIENCE UNTIL I GO TO MY GRAVE. *NM