2002 Nissan Altima
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 1,062 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Altima model years with reports.
Of the 2002 reports, 30 involved a crash and 28 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Engine and engine coolingNov 14, 2007
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH A 2.5L ENGINE, THE CRANKSHAFT POSITION SENSOR CAN OVERHEAT CAUSING A BRIEF INTERRUPTION IN THE SIGNAL OUTPUT FROM THE SENSOR.
IF THE INTERRUPTION IN THE SIGNAL FROM THE CRANKSHAFT POSITION SENSOR IS SO BRIEF THAT THE ELECTRONIC CONTROL MODULE (ECM) LOGIC DOES NOT HAVE TIME TO DIAGNOSE THE CONDITION, THE ENGINE MAY STOP RUNNING WITHOUT WARNING WHILE THE VEHICLE IS DRIVEN AT A LOW SPEED INCREASING THE RISK OF A CRASH.
DEALERS WILL REPROGRAM THE ECM FREE OF CHARGE. CERTAIN MY 2006 ALTIMAS WHICH HAVE BEEN PREVIOUSLY REMEDIED UNDER RECALL CAMPAIGN 06V223 (NISSAN R0606) ARE NOT INCLUDED IN THIS RECALL SINCE THE REPROGRAMMING FOR 06V223 ALSO INCLUDED THIS REPROGRAMMING. THE RECALL BEGAN ON DECEMBER 31, 2007. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Campaign 07V527000 on NHTSA.gov
Exterior lighting, headlightsSep 14, 2007
CERTAIN EAGLE EYES HEADLAMP ASSEMBLIES, P/NOS. DS517-B001L AND DS517-B001R, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THE OPTICEL SURFACE OF THE REFLECTOR IS CORRODED INHIBITING THE PERFORMANCE OF THE UPPER AND LOWER BEAMS WHICH FAILS TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
EAGLE EYES WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON DECEMBER 11, 2007. OWNERS MAY CONTACT EAGLE EYES AT 1-800-568-1098.
Campaign 07E074000 on NHTSA.gov
Exterior lighting, headlightsAug 21, 2007
CERTAIN ANZO AFTERMARKET HEADLIGHTS, P/N 02-AZ-NA02-B-A, SOLD FOR USE ON 2002-2004 NISSAN ALTIMA VEHICLES. DURING PRODUCTION THE LAMP HOUSING SHAPE DEFORMED DISTORTING THE ASSEMBLY ANGLE OF THE REFLECTOR AND INFLUENCED THE AIMING POSITION. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT LAMPS. THE RECALL BEGAN ON SEPTEMBER 10, 2007. OWNERS CAN CONTACT ANZO AT 909-628-1440.
Campaign 07E063000 on NHTSA.gov
Exterior lighting, headlightsJul 25, 2007
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 315-1145L-AS AND 315-1145R-AS, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. DURING PRODUCTION THE LAMP REFLECTOR SHAPE DEFORMED CHANGING THE SHAPE OF THE OPTIC SURFACE. THIS WILL CHANGE THE OPPOSITE POSITION OF LOW BEAM AND HIGH BEAM OPTICSAND CHANGE THE ANGLE OF INCIDENCE AND ILLUMATED LOCATION WHICH FAILS TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JULY 16, 2007. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
Campaign 07E054000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Engine and engine coolingNov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Campaign 03V455000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 14, 2003
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, COLORADO, CONNECTICUT, IOWA, IDAHO, ILLINOIS, INDIANA, KANSAS, MASSACHUSETTS, MAINE, MICHIGAN, MINNESOTA, MISSOURI, MONTANA, NORTH DAKOTA, NEBRASKA, NEW HAMPSHIRE, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WISCONSIN, AND WYOMING. AT EXTREMELY COLD TEMPERATURES, MOISTURE IN THE FUEL TANK COULD FREEZE AND FORM ICE CRYSTALS. THESE ICE CRYSTALS MAY OBSTRUCT THE SUCTION OPENING OF THE FUEL PUMP.
THIS CAN PREVENT THE SUPPLY OF FUEL TO THE ENGINE AND CAUSE THE ENGINE TO STOP, WHICH COULD RESULT IN A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL A SCREEN AT THE SUCTION OPENING OF THE FUEL PUMP TO PREVENT ICE CRYSTALS FROM BLOCKING THE OPENING. OWNER NOTIFICATION BEGAN ON AUGUST 18, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-333-0829.
Campaign 03V251000 on NHTSA.gov
Engine and engine cooling, exhaust system, manifold/header/muffler/tail pipeMar 11, 2003
ON CERTAIN VEHICLES EQUIPPED WITH THE 2.5 LITER ENGINE, THE EXHAUST PIPE HANGER PIN MAY CATCH DEBRIS FROM THE ROAD THAT COULD BE IGNITED BY CONTACT WITH THE MAIN CATALYST. ALSO ON 2002 ALTIMA AND SENTRA VEHICLES, CERTAIN ENGINE OPERATING CONDITIONS MAY CAUSE THE PRE-CATALYST TO OVERHEAT AND DAMAGE THE CATALYST SUBSTRATE.
EITHER OF THESE TWO CONDITIONS COULD RESULT IN A FIRE.
DEALERS WILL REMOVE THE PROTRUDING PORTION OF THE EXHAUST PIPE HANGER PIN. IN ADDITION TO THE CORRECTIVE ACTION, IN ORDER TO REDUCE THE RISK OF FIRE IN THE EVENT OF POOR OR IMPROPER MAINTENANCE THAT COULD RESULT IN OIL SPILLAGE, HEAT SHIELD(S) WILL BE INSTALLED ON THE PRE-CATALYST AND EXHAUST TUBE. OWNER NOTIFICATION BEGAN ON JULY 28, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261. NISSAN RECALL NOS. R3007, R3014, R3015, R3016, R3017. ALSO ON 2002 ALTIMA AND SENTRA VEHICLES, CERTAIN ENGINE OPERATING CONDITIONS MAY CAUSE THE PRE-CATALYST TO OVERHEAT AND DAMAGE THE CATALYST SUBSTRATE. IF SUBSTRATE PARTICLES ENTER THE COMBUSTION CHAMBER, THEY COULD SCORE THE CYLINDER WALLS, RESULTING IN INCREASED OIL CONSUMPTION. IF THE ENGINE OIL LEVEL IS NOT CHECKED ON A PERIODIC BASIS AND DROPS BELOW THE LOW LEVEL, AND THE DRIVER CONTINUES TO OPERATE THE VEHICLE IGNORING NOTICEABLE ENGINE NOISE, ENGINE DAMAGE MAY OCCUR WHICH COULD RESULT IN A FIRE. THE PRE-CATALYST WILL BE TESTED TO ENSURE IT IS WORKING PROPERLY AND REPLACED IF NECESSARY. IF DAMAGE IS FOUND INSIDE THE PRE-CATALYST, IT WILL BE NECESSARY TO REPLACE THE ENGINE.
Campaign 03V084000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleFeb 27, 2003
ON CERTAIN VEHICLES, THE ELECTRICAL CONNECTOR FOR THE DRIVER AIR BAG MAY COME LOOSE. IF THE CONNECTOR COMES LOOSE, THE SUPPLEMENTAL AIR BAG WARNING LIGHT FLASHES INTERMITTENTLY.
THE DRIVER SIDE AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH, INCREASING THE RISK OF PERSONAL INJURY.
DEALERS WILL INSTALL A RETAINING CLIP ON THE CLOCK SPRING ELECTRICAL CONNECTOR. OWNER NOTIFICATION BEGAN APRIL 21, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Campaign 03V061000 on NHTSA.gov
Air bagsApr 17, 2002
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. ON CERTAIN 2002 NISSAN ALTIMA MODEL VEHICLES MANUFACTURED PRIOR TO MARCH 16, 2002, ONE OF THE SENSORS FOR THE AIR BAG SYSTEM DOES NOT WORK AS WELL AS EXPECTED IN HIGH-SPEED OFF-SET CRASH SITUATIONS.
THE AIR BAG SYSTEM DOES NOT WORK AS EXPECTED.
DEALERS WILL REPLACE THE AIR BAG SENSOR. OWNER NOTIFICATION BEGAN APRIL 15, 2002. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261, CONCERNING THE PROBLEM.
Campaign 02I001000 on NHTSA.gov
Representative owner complaints: fuel system
41 reports, newest first. Show all
Fuel system, Gasoline, Apr 1, 2004
CONSUMER SMELLED A BAD ODOR. TOOK VEHICLE TO DEALER, AND DEALER STATED THERE WAS A RECALL FOR THE FUEL PUMP. *AK *MR
Engine and engine cooling, Fuel system, Gasoline, Feb 24, 2004
REPAIRS REQUIRED FOR 3 RECALLS, REPLACEMENT OR RADIATOR AND MASS AIRFLOW SENSOR. HOWEVER, MANUFACTURER IS WILLING TO PAY REPLACEMENT OF RADIATOR, BUT WON'T PAY FOR THE REPLACEMENT OF MASS AIRFLOW SENSOR. *LA *MR
Fuel system, Gasoline, Feb 23, 2004
NHTSA 03V251000 AT EXTREMELY COLD TEMPERATURES MOISTURE IN THE FUEL TANK COULD FREEZE AND FORM ICE CRYSTALS. THESE ICE CRYSTALS MAY OBSTRUCT THE SUCTION OPENING OF THE FUEL PUMP. CONSUMER RECEIVED THIS RECALL LETTER IN NOVEMBER 2003. DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK
Fuel system, Gasoline, Feb 5, 2004
THE CONSUMER RECEIVED A RECALL NOTICE (NHTSA 03-V-251-000) FOR THE REPLACEMENT OF THE FUEL TANK, HOWEVER THE DEALER DID NOT HAVE THE PARTS AVAILABLE TO REPAIR THE RECALL. *NM
Fuel system, Other, Jan 5, 2004
ABOUT 2 MONTHS AFTER PURCHASING MY NEW 2002 ALTIMA I TOOK MY CAR INTO THE DEALER BECAUSE THERE WAS CLANKING NOISES COMING FROM THE ENGINE WHICH I NOTICED ESPECIALLY WHEN TURNING THE WHEEL. THE DEALER SAID I NEEDED NEW MOTOR MOUNTS. AFTER THE MOUNTS WERE REPLACED I STILL HEARD THE NOISE. I TOOK THE CAR BACK INTO THE DEALER AND BECAUSE I COULD NOT SIMULATE THE PROBLEM, THE DEALER WOULD NOT LOOK AT THE CAR. I THEN FOUND THAT I COULD SIMULATE THE PROBLEM BY TURING MY STEERING WHEEL TO THE LEFT WHILE THE CAR WAS STOPPED, THEN ACCELERATING. IT SOUNDED LIKE THERE WERE ROCKS ROLLING AROUND IN THE LEFT FRONT WHEEL AREA. THE DEALER SAID I HAD A LOOSE WHEEL NUT AND FIXED THE PROBLEM, ALTHOUGH MANY MECHANICS I HAVE SPOKEN TO SINCE THEN HAVE SAID THE SYMPTOMS SOUNDED LIKE A BAD CV BOOT. MY CAR IS NOW 18 MONTHS OLD AND ABOUT A WEEK AGO I NOTICED THAT MY CAR WAS NOT RESPONDING TO MY KEY FOB CORRECTLY AND I HAVE COME OUT TO MY CAR TWICE AND THE FRONT WINDOWS ARE DOWN. ON SATURDAY MY CAR WOULD NOT START. I TRIED JUMPING THE CAR AND THAT DID NOT WORK. THE DEALER SAID THEY WOULD HAVE IT TOWED SINCE IT IS UNDER WARRANTY BUT I WOULD HAVE TO WAIT UNTIL MONDAY. I TRIED STARTING THE CAR SUNDAY AND AGAIN TODAY AND NOTHING HAPPENED. WHEN THE TOW TRUCK CAME THE TOW GUY SAID THE CAR SOUNDED FLOODED. HE TURNED THE KEY, PRESSED THE GAS IT AFTER A TON OF SMOKE CAME OUT OF THE EXHAUST, THE CAR STARTED. I HAD THE CAR TOWED TO THE DEALER ONLY TO HAVE THEM TELL ME THAT THE PROBLEM IS PROBABLY THE TIMING AND BECAUSE I DID NOT TAKE THE CAR TO THEM AT 15,000 MILES TO HAVE THE TIMING CHECKED, IT IS NOT COVERED UNDER THE WARRANTY AND I AM RESPONSIBLE FOR THE REPARIS AND TOW CHARGE. I RESEARCHED THIS SITE AND FOUND OUT THAT THERE IS A RECALL ON A PART THAT CAUSES THE CAR NOT TO START. IT IS AT THE DEALER RIGHT NOW AND THEY HAVE NOT TOLD ME WHAT THE PROBLEM IS, BUT THEY WILL HAVE TO KEEP IT OVER NIGHT.*AK
Suspension, Fuel system, Gasoline, Oct 28, 2003
WHENEVER THE FUEL TANK IS FILLED FUEL WOULD OVER FLOW. ALSO, FRONT BALL JOINTS WERE WORN OUT, CAUSING THE FRONT END TO WOBBLE. SOMETIMES IT WA SHARD TO MAINTAIN CONTROL OF VEHICLE.*AK
Service brakes, Hydraulic, Fuel system, Gasoline, Oct 7, 2003
DEFECT ROTOR: I HAVE BEING DRIVING MY ALTIMA 02 FOR 2 YEARS. THREE WEEKS AGO (22 MONTH), AT LESS THAN 17000 MILES, I TOOK MY CAR FOR A BRAKE CHECK BECAUSE IT MADE A LOT OF NOISE. THE TECHNICIAN AT PERFORMANCE NISSAN DEALERSHIP FOUND THAT BOTH REAR ROTORS AND PADS NEED TO BE REPLACED AND THE FRONT ROTORS NEEDED TO BE CLEANED AND MACHINED. IT SURPRISED ME SINCE IT IS SUCH A SHORT PERIOD OF TIME AND MILEAGE. BY THE WAY, I PLACED A ORDER FOR REAR ROTORS FROM A NISSAN DEALERSHIP IN TX. THEY TOLD ME THEY HAVE TO PLACE A NATIONAL ORDER TO FIND THE PART, AND I HAVE TO WAIT FOR A UNKNOWN PERIOD OF TIME FOR THE PART TO COME IN. SO EVERYDAY, I HAVE TO WALK TO WORK. RUSTY GAS INTAKE PIPE: THERE IS A HOLE AT THE INTAKE ABOVE THE LEFT REAR TIRE, SO MUD AND WATER CAME IN DURING SNOW WEATHER, THEN THE INTAKE MOUTH BECAME RUSTY.*JB
Fuel system, Gasoline, Aug 24, 2003
"PURE" GAS SMELL IN EXHAUST....VEHICLE FAILS TO RESTARTS AFTER BEING DRIVEN SHORT DISTANCES , TURNE OFF, AND RE-STARTED. HAS HAPPENED SINCE I HAVE PURCHASED THE VEHICLE....DEALERSHIP/REPAIR NEVER FINDS ANY PROBLEMS. THIS IS THE 5TH TIME IT HAS HAPPENED OVER A YEAR. CAR WILL NOT RE-START, UNLESS I WAIT 2-4 HOURS & TRY AGAIN. DEALERSHIP/SERVICE SAID MAY HAVE SOMETHING TO DO WITH WHERE I PURCHASE FUEL....BUT I FILL UP AT SEVERAL PLACES THROUGH OUT THE WEEK...SO I KNOW THAT'S NOT THE PROBLEM.*AK
Engine and engine cooling, Fuel system, Gasoline, Jun 19, 2003
I OWN A 2002 NISSAN ALTIMA, THAT MY HUSBAND PURCHASE FOR MY 15 YEAR ANNIVERSARY, MAY 2002. IN OCT 2002, IT STARTED WITH LOSE BELTS THAT WASN'T REPAIRED UNTIL DEC 2002. WELL, IN MAR 2003, MY CAR WOULDN'T START. SO, THE SERVICE GUY TOLD ME TO PUT IT IN NEUTRAL AND TRY TO START IT, NOTHING!! SO, WHEN THE TOW GUY ARRIVED TO TOW TO DEALER, HE TRIED WITH NO SUCCESS. SO, MY CAR WAS LEFT AT THE DEALER FOR 4 DAYS, THE SERVICE DEPT SAID IT STARTED FOR THEM. SO, WHILE I WAS CHECKING OUT AT THE CASHIER, THE SERVICE MANAGER SO HAPPEN TO BE STANDING BY AND OVER HEARD ME TALKING TO THE CASHIER. SO, HE AND I WENT OUT TO MY CAR AND IT STARTED FOR HIM, BUT HE STATED THAT IT'S A DELAYED CRANKING AND THEY'VE GOTTEN A SERVICE COMPLAINT ABOUT THE ALTIMA'S NOT STARTING AND THEY BELIEVE IT'S HAS SOMETHING TO DO WITH THE FUEL INJECTION, BUT BEFORE THEY CAN RECALL THE CAR, THEY MUST KNOW HOW TO REPAIR THE PROBLEM. SO, HE SAID WHENEVER IT DOES IT AGAIN, WHILE CRANKING THE CAR, PUSH DOWN ON THE ACCELERATOR AND GIVE IT SOME GAS AND IT SHOULD START. WELL, IN APRIL, WHILE IN D.C., ON VACATION, COMING OUT TO START THE CAR, IT DIDN'T START. SO, I DID WHAT THE SERVICE MANAGER TOLD ME TO DO AND IT STARTED, BUT I HAD TO END MY VACATION, BECAUSE I WAS AFRAID TO CHANCE IT FAR FROM HOME. WELL, I TOOK MY CAR IN TO GET THE OIL CHANGE AND I DID LET THE SERVICE DEPT KNOW OF THE PROBLEM. WELL, HERE IT IS JUNE 2003, MY CAR STALLED AGAIN AND MY HUSBAND WAS VERY UPSET, BECAUSE HE HAD DRIVEN IT TO WORK AND HE MANAGED TO GET IT BACK TO WORK AND WHEN HE GOT READY TO LEAVE WORK, IT WOULDN'T START AND HE HAD TO PUSH DOWN ON THE ACCELERATOR AND GIVE IT SOME GAS FOR IT TO START. WELL, I'M TAKING MY CAR TO THE DEALER ON SATURDAY, JUNE 21, 2003 AND WHO KNOWS WHAT EXCUSE THEY'LL HAVE. AND TO MAKE IT SOO BAD, I'M GOING TO A REUNION, IN FLORIDA AND I WANTED TO DRIVE MY CAR, BUT I'M NOT SURE IF IT'S SAFE TO DRIVE AT ALL, NOW. WELL, I HOPE THOSE OF YOU GET SOME SOLUTION TO THIS PROBLEM. *NLM
Fuel system, Gasoline, Mar 6, 2003
HAD A GAS LEAK IN MY DRIVE WAY AND CALLED DEALER AND INFORMED THEM OF PROBLEM AND THEY HAD IT TOWED TO SHOP FOR OBSERVATION. COULD NOT FIND LEAK. HAD A SECOND LEAK JUST YESTERDAY 5 MARCH 2003 AND THE SERVICE DEPT SUPERVISOR CAME TO MY LOCATION TO CHECK IT OUT, HE SAW THE LEAK AND CALLED TO HAVE IT TOWED TO THE SHOP FOR OBSERVATION. I AM STILL WAITING TO FIND OUT WHY MY NEW CAR IS LEAKING GAS. 8JB
Fuel system, Gasoline, Jan 22, 2003
THE FIRST INCIDENT WAS ON DECEMBER 3, 2002 WHEN MY CAR ENGINE CEASED TO FUNCTION ON THE INTERSTATE AT 70MPH. THERE WAS NO WARNING AND THE ENGINE LIGHT DID NOT COME ON. VEHICLE WAS TOWED TO THE DEALERSHIP AND THE COMPUTER WAS REPLACED. ON JANUARY 15, 2003, AGAIN ON THE INTERSTATE, THE VEHICLE EXPERIENCED THE SAME PROBLEM. IT CEASED FUNCTION AND THE ENGINE LIGHT DIDN'T COME ON. THE VEHICLE WAS AGAIN TOWED AND THIS TIME THE PROBLEM HAS BEEN DIAGNOSED AS A MALFUNCTION WITH FUEL PUMP. THE FUEL PUMP AND GAS TANK ARE SCHEDULED TO BE REPLACED AND PIECES OF METAL WERE FOUND IN THE GAS TANK.
Fuel system, Gasoline, Jul 11, 2002
CONCERN IS THE ABILITY TO HEAR THE GAS GUSHING IN THE GAS TANK--FEAR EXPLOSION IF HIT FROM THE SIDE OR REAR--TOLD THERE WAS NO PROTECTION PLACED BETWEEN THE GAS TANK AND CAR SIDES
Fuel system, Gasoline, Jun 2, 2002
I AM CONCERNED ABOUT THE SAFETY OF ME AND MY FAMILY. IT IS AN UNEASY FEELING TO HEAR THE GAS TANK SLUSHING AROUND, ESPECIALLY WHEN THE TANK IS FULL. WHEN I FIRST REPORTED TO CARMAX, ONE OF THE TECHNICIANS DROVE WITH ME AND HE THOUGHT IT WAS A DEFECT ALSO. CARMAX REPLACED THE GAS TANK, AND YOU CAN STILL HEAR THE GAS. I WAS TOLD THAT THEY TEST DROVE BOTH THE V6 AND V4 ENGINE CARS AND THEY BOTH DID THE SAME THING. YOUR PROMPT RESPONSE WOULD BE GREATLY APPRECIATED. SINCERELY [XXX]. *JB PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****762556
Fuel system, Other, May 10, 2002
THERE'S A PLASTIC PIECE ON DASHBOARD THAT IS TOO BRIGHT, AND IT IS HARD TO SEE WHILE DRIVING.*AK
Fuel system, Gasoline, Apr 7, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Engine and engine cooling, Fuel system, Gasoline, Jan 30, 2002, fire
WHILE DRIVING 40-45 MPH, NOTICED SMOKE COMING FROM UNDER THE HOOD. CONSUMER PULLED OVER AND FIRE DEPARTMENT PUT OUT THE FIRE. VEHICLE WAS TOTALLED. FIRE DEPARTMENT THOUGHT FIRE WAS CAUSED BY FUEL INJECTION SYSTEM. HOWEVER, CAUSE OF FIRE HAS NOT BEEN OFFICIALLY DETERMINED YET. NO INJURIES. *AK *JB