2002 Nissan Altima
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 1,062 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Altima model years with reports.
Of the 2002 reports, 30 involved a crash and 28 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Engine and engine coolingNov 14, 2007
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH A 2.5L ENGINE, THE CRANKSHAFT POSITION SENSOR CAN OVERHEAT CAUSING A BRIEF INTERRUPTION IN THE SIGNAL OUTPUT FROM THE SENSOR.
IF THE INTERRUPTION IN THE SIGNAL FROM THE CRANKSHAFT POSITION SENSOR IS SO BRIEF THAT THE ELECTRONIC CONTROL MODULE (ECM) LOGIC DOES NOT HAVE TIME TO DIAGNOSE THE CONDITION, THE ENGINE MAY STOP RUNNING WITHOUT WARNING WHILE THE VEHICLE IS DRIVEN AT A LOW SPEED INCREASING THE RISK OF A CRASH.
DEALERS WILL REPROGRAM THE ECM FREE OF CHARGE. CERTAIN MY 2006 ALTIMAS WHICH HAVE BEEN PREVIOUSLY REMEDIED UNDER RECALL CAMPAIGN 06V223 (NISSAN R0606) ARE NOT INCLUDED IN THIS RECALL SINCE THE REPROGRAMMING FOR 06V223 ALSO INCLUDED THIS REPROGRAMMING. THE RECALL BEGAN ON DECEMBER 31, 2007. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Campaign 07V527000 on NHTSA.gov
Exterior lighting, headlightsSep 14, 2007
CERTAIN EAGLE EYES HEADLAMP ASSEMBLIES, P/NOS. DS517-B001L AND DS517-B001R, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THE OPTICEL SURFACE OF THE REFLECTOR IS CORRODED INHIBITING THE PERFORMANCE OF THE UPPER AND LOWER BEAMS WHICH FAILS TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
EAGLE EYES WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON DECEMBER 11, 2007. OWNERS MAY CONTACT EAGLE EYES AT 1-800-568-1098.
Campaign 07E074000 on NHTSA.gov
Exterior lighting, headlightsAug 21, 2007
CERTAIN ANZO AFTERMARKET HEADLIGHTS, P/N 02-AZ-NA02-B-A, SOLD FOR USE ON 2002-2004 NISSAN ALTIMA VEHICLES. DURING PRODUCTION THE LAMP HOUSING SHAPE DEFORMED DISTORTING THE ASSEMBLY ANGLE OF THE REFLECTOR AND INFLUENCED THE AIMING POSITION. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT LAMPS. THE RECALL BEGAN ON SEPTEMBER 10, 2007. OWNERS CAN CONTACT ANZO AT 909-628-1440.
Campaign 07E063000 on NHTSA.gov
Exterior lighting, headlightsJul 25, 2007
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 315-1145L-AS AND 315-1145R-AS, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. DURING PRODUCTION THE LAMP REFLECTOR SHAPE DEFORMED CHANGING THE SHAPE OF THE OPTIC SURFACE. THIS WILL CHANGE THE OPPOSITE POSITION OF LOW BEAM AND HIGH BEAM OPTICSAND CHANGE THE ANGLE OF INCIDENCE AND ILLUMATED LOCATION WHICH FAILS TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JULY 16, 2007. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
Campaign 07E054000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Engine and engine coolingNov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Campaign 03V455000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 14, 2003
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, COLORADO, CONNECTICUT, IOWA, IDAHO, ILLINOIS, INDIANA, KANSAS, MASSACHUSETTS, MAINE, MICHIGAN, MINNESOTA, MISSOURI, MONTANA, NORTH DAKOTA, NEBRASKA, NEW HAMPSHIRE, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WISCONSIN, AND WYOMING. AT EXTREMELY COLD TEMPERATURES, MOISTURE IN THE FUEL TANK COULD FREEZE AND FORM ICE CRYSTALS. THESE ICE CRYSTALS MAY OBSTRUCT THE SUCTION OPENING OF THE FUEL PUMP.
THIS CAN PREVENT THE SUPPLY OF FUEL TO THE ENGINE AND CAUSE THE ENGINE TO STOP, WHICH COULD RESULT IN A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL A SCREEN AT THE SUCTION OPENING OF THE FUEL PUMP TO PREVENT ICE CRYSTALS FROM BLOCKING THE OPENING. OWNER NOTIFICATION BEGAN ON AUGUST 18, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-333-0829.
Campaign 03V251000 on NHTSA.gov
Engine and engine cooling, exhaust system, manifold/header/muffler/tail pipeMar 11, 2003
ON CERTAIN VEHICLES EQUIPPED WITH THE 2.5 LITER ENGINE, THE EXHAUST PIPE HANGER PIN MAY CATCH DEBRIS FROM THE ROAD THAT COULD BE IGNITED BY CONTACT WITH THE MAIN CATALYST. ALSO ON 2002 ALTIMA AND SENTRA VEHICLES, CERTAIN ENGINE OPERATING CONDITIONS MAY CAUSE THE PRE-CATALYST TO OVERHEAT AND DAMAGE THE CATALYST SUBSTRATE.
EITHER OF THESE TWO CONDITIONS COULD RESULT IN A FIRE.
DEALERS WILL REMOVE THE PROTRUDING PORTION OF THE EXHAUST PIPE HANGER PIN. IN ADDITION TO THE CORRECTIVE ACTION, IN ORDER TO REDUCE THE RISK OF FIRE IN THE EVENT OF POOR OR IMPROPER MAINTENANCE THAT COULD RESULT IN OIL SPILLAGE, HEAT SHIELD(S) WILL BE INSTALLED ON THE PRE-CATALYST AND EXHAUST TUBE. OWNER NOTIFICATION BEGAN ON JULY 28, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261. NISSAN RECALL NOS. R3007, R3014, R3015, R3016, R3017. ALSO ON 2002 ALTIMA AND SENTRA VEHICLES, CERTAIN ENGINE OPERATING CONDITIONS MAY CAUSE THE PRE-CATALYST TO OVERHEAT AND DAMAGE THE CATALYST SUBSTRATE. IF SUBSTRATE PARTICLES ENTER THE COMBUSTION CHAMBER, THEY COULD SCORE THE CYLINDER WALLS, RESULTING IN INCREASED OIL CONSUMPTION. IF THE ENGINE OIL LEVEL IS NOT CHECKED ON A PERIODIC BASIS AND DROPS BELOW THE LOW LEVEL, AND THE DRIVER CONTINUES TO OPERATE THE VEHICLE IGNORING NOTICEABLE ENGINE NOISE, ENGINE DAMAGE MAY OCCUR WHICH COULD RESULT IN A FIRE. THE PRE-CATALYST WILL BE TESTED TO ENSURE IT IS WORKING PROPERLY AND REPLACED IF NECESSARY. IF DAMAGE IS FOUND INSIDE THE PRE-CATALYST, IT WILL BE NECESSARY TO REPLACE THE ENGINE.
Campaign 03V084000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleFeb 27, 2003
ON CERTAIN VEHICLES, THE ELECTRICAL CONNECTOR FOR THE DRIVER AIR BAG MAY COME LOOSE. IF THE CONNECTOR COMES LOOSE, THE SUPPLEMENTAL AIR BAG WARNING LIGHT FLASHES INTERMITTENTLY.
THE DRIVER SIDE AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH, INCREASING THE RISK OF PERSONAL INJURY.
DEALERS WILL INSTALL A RETAINING CLIP ON THE CLOCK SPRING ELECTRICAL CONNECTOR. OWNER NOTIFICATION BEGAN APRIL 21, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Campaign 03V061000 on NHTSA.gov
Air bagsApr 17, 2002
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. ON CERTAIN 2002 NISSAN ALTIMA MODEL VEHICLES MANUFACTURED PRIOR TO MARCH 16, 2002, ONE OF THE SENSORS FOR THE AIR BAG SYSTEM DOES NOT WORK AS WELL AS EXPECTED IN HIGH-SPEED OFF-SET CRASH SITUATIONS.
THE AIR BAG SYSTEM DOES NOT WORK AS EXPECTED.
DEALERS WILL REPLACE THE AIR BAG SENSOR. OWNER NOTIFICATION BEGAN APRIL 15, 2002. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261, CONCERNING THE PROBLEM.
Campaign 02I001000 on NHTSA.gov
Representative owner complaints: structure
128 reports, newest first. Show all
Structure, Jun 8, 2015
PASSENGER SIDE FLOOR PANEL WAS NOTED TO BE RUSTED THROUGH UPON INSPECTION AFTER SMELLING EXHAUST FUMES WHILE DRIVING THE VEHICLE. IT APPEARS TO HAVE RUSTED FROM INSIDE THE PANEL OUT AS THE BULGING OF THE RUSTED PANEL DOWNWARD TOWARD THE GROUND SUGGESTS. I WOULD LIKE TO GET THIS INSPECTED BUT FROM WHAT HAS BEEN SHARED THUS FAR, NISSAN HAS NOT ACCEPTED RESPONSIBILITY (YET) FOR REPAIRS. I AM HOPING NISSAN WILL VOLUNTARILY INSPECT THIS MODEL TO DETERMINE A SUITABLE REMEDY, OTHERWISE THIS WILL BE THE LAST NISSAN I CHOOSE TO OWN.
Structure, May 26, 2015
STRUCTURE: BOTH FRONT FLOOR PANELS HAVE RUSTED OUT. THERE ARE LARGE HOLES AND SAGGING OF THE FLOOR THAT HAVE WEAKENED THE OVERALL FLOOR STRUCTURE AND CREATED AN UNSAFE CONDITION. IT APPEARS THAT A DRAIN HOLE IN EACH FLOOR PANEL NEVER HAD A RUBBER PLUG INSERTED. OVER THE YEARS, WATER SPLASHED UP THROUGH THE HOLES AND WAS ABSORBED AND TRAPPED BY THE INSULATION MATERIAL BETWEEN THE CARPET AND FLOOR.THIS IS NOT THE RESULT OF NORMAL WEAR AND TEAR. IF THE DRAIN HOLES HAD BEEN PLUGGED, THIS NEVER WOULD HAVE HAPPENED!
Structure, Apr 23, 2015
THE FRONT FLOOR BOARDS OF MY 2002 ALTIMA ARE RUSTING AND ROTTING AWAY. THE SAFETY ISSUE IS NOT ONLY THE OBVIOUS FLOOR ROTTING FROM BENEATH ME, BUT ALSO THE EXHAUST VAPORS THAT ARE ENTERING THE PASSENGER COMPARTMENT. THERE IS A MAJOR DESIGN FLAW THAT HAS CAUSED THE FLOORS TO RUST AND ROT ON VEHICLES IN THE NORTH EAST. BECAUSE THERE IS NO RECALL, THE DEALER CANNOT HELP ME. THIS SHOULD BE A RECALL SPECIFIC TO THE NORTH EAST AND NEEDS TO BE DONE TO RECTIFY THE FAULTY SPRAYING OF THE UNDERCARRIAGE WHICH WAS NOT SUFFICIENT TO COMBAT A NORMAL NORTH EAST WINTER. I BOUGHT THIS VEHICLE BRAND NEW AND IT HAS LOW MILES. I HAVE ALWAYS KEPT UP WITH MAINTENANCE AND REPAIRS FOR THIS VEHICLE INSIDE AND OUT. I SHOULD BE ABLE TO PASS THIS CAR ON TO MY 16 YEAR OLD SON AS A RELIABLE FIRST CAR. I CANNOT DO THAT IN GOOD FAITH KNOWING THE SAFETY ISSUE ALTIMA AND THE NHTSA HAS ALLOWED. MASSACHUSETTS IS A DIFFICULT STATE FOR SAFETY STANDARDS ON OWNERS OF VEHICLES AND I AM FEARFUL THAT IF I HAVE GALVANIZED SHEET METAL WELDED TO MY UNDERCARRIAGE, IT COULD POSSIBLY BE CONSIDERED NOT APPROPRIATE FOR THE STATE'S STANDARDS AND CAUSE ME MORE FINANCIAL BURDEN. I WOULD LIKE TO HAVE ALTIMA RECTIFY THIS SAFETY ISSUE. HOW MANY COMPLAINTS DO THERE REALLY NEED TO BE IN ORDER FOR THE NHTSA TO HELP? AS OF 4/23/15 I HAVE COUNTED ALMOST 500 COMPLAINTS SPECIFIC TO THE FLOOR BOARDS OF THE 2002 ALTIMA. ADD THOSE TO THE COMPLAINTS TO THE 2003, 2004, 2005, ETC. OF FLOOR BOARDS ROTTING IN THE NORTH EAST AND YOU CAN SEE THESE COMPLAINTS NEED TO BE INVESTIGATED. I WILL ALSO FILE COMPLAINTS WITH MY LOCAL ATTORNEY GENERALS OFFICE. SAFETY STANDARDS SHOULD BE A PRIORITY OF CAR MAKERS AS WELL AS CAR OWNERS. *TR
Structure, Apr 17, 2015
FLOOR BOARD RUSTED THROUGH ON THE PASSENGER SIDE OF THE VEHICLE ...APPARENTLY A COMMON PROBLEM THAT OTHER NISSAN ALTIMA OWNERS ARE RUNNING INTO ... THE HOLE IS ABOUT 20" IN DIAMETER AND THE CARPET IS FALLING THRU THE BOTTOM AT THIS POINT ... THERE HAS BEEN A SEGMENT ON NBC NEWS ABOUT THE ISSUE. *TR
Structure, Apr 11, 2015
MY 2002 NISSAN ALTIMA HAS VERY BADLY RUSTED FLOOR BOARDS ON BOTH THE DRIVER AND PASSENGER SIDES. I NOTICED THIS PROBLEM STARTED BACK IN APPROXIMATELY 2010. I WAS WALKING AWAY FROM THE CAR AN LOOKED BACK AND SAW SOMETHING HANGING BELOW THE CAR ON THE DRIVER SIDE. IT APPEARED TO BE A SURFACE SHEET OF METAL SO I WASN'T TOO WORRIED ABOUT IT AND FIGURED I WAS THE ONLY ONE WHO HAPPENED TO GET A BAD CAR. BUT IT HAS GOTTEN WORSE SINCE. THERE ARE LARGE HOLES THAT GO ALL THE WAY THROUGH THE FLOORBOARD. I HEARD ABOUT THE NEWS STORY ON NBC AND WANTED TO BE SURE YOU ARE AWARE OF THE EXTENT OF THE PROBLEM AND HOW MANY PEOPLE CARS ARE AFFECTED. I WOULD APPRECIATE BEING UPDATED IF THERE IS ANY NEWS ON THIS APPARENTLY COMMON PROBLEM OR HOW I CAN RECTIFY THE PROBLEM. *TR
Structure, Apr 10, 2015
I WAS TURNING MY CAR ON THE CORNER OF MY BLOCK. MY PASSENGER WHO WAS ABOUT TO GET OUT THE CAR STEPPED ONE FOOT OUT OF THE CAR AND THE OTHER FOOT WENT THROUGH THE CARPET AND LANDED OUTSIDE OF MY CAR UNDERNEATH. I GOT OUT THE CAR AND NOTICED THAT MY PASSENGER SIDE UNDERNEATH WAS RUSTED AND HAD A BIG HOLE IN IT. I THAN LOOKED ON MY DRIVER SIDE AND SEEN THAT SIDE WAS THE SAME BUT NOT AS BAD. I WENT TO GET AN ESTIMATE AND THE MECHANIC SAID IT WOULD BE $800 TO FIX MY 2002 NISSAN ALTIMA. I CAN NOT AFFORD TO GET MY CAR FIXED. I TRIED TO SELL IT BUT NO ONE WAS INTERESTED IN BUYING DUE TO THE HOLES. RIDING AROUND IN THE WINTER WAS VERY COLD AND WHEN IT RAINED IT WOULD SOAK UP THE CARPET THAT'S HANGING AND FELT LIKE IT MADE MY CAR RIDE HEAVY. I WOULD HOPE THAT NISSAN COULD LOOK AT THIS PROBLEM AND SEE HOW DANGEROUS IT IS TO DRIVE A CAR WITH HOLES IN THE BOTTOM. *TR
Structure, Apr 9, 2015
TOOK MY CAR IN FOR AN OIL CHANGE AT MY NISSAN DEALERSHIP TO FIND OUT THAT BOTH FRONT PASSENGER AND DRIVER FLOOR BOARDS WERE ROTTED OUT. *TR
Structure, Apr 7, 2015
WAS DOING WORK UNDER MY CAR AND NOTICED THE FLOORBOARD ON MY CAR ROTTED OUT ON THE DRIVER SIDE AND CRUMBLED IN MY HAND. HAD TO CUT OUT THE BAD SECTION THAT HAD RUST ON IT AND RIVET IN A PIECE OF GALVANIZED SHEET METAL TO REPLACE IT. WOULD LIKE TO SEE NISSAN HELD ACCOUNTABLE FOR THIS MORE AND MORE COMMON PROBLEM FOR THE SAFETY OF THOSE DRIVERS WHO AREN'T AWARE OF THIS OR HAVE THE MEANS TO FIX IT THEMSELVES. *TR
Structure, Apr 6, 2015
I DISCOVERED AROUND THIS DATE THAT MY DRIVERS SIDE AND PASSENGER SIDE FLOORBOARDS ARE RUSTED OUT AND ALMOST HAVE HOLES ALL THE WAY THROUGH THE FLOORBOARD. *TR
Structure, Apr 6, 2015
BODY AND FRAME OF CAR RUSTED OUT LEAVING A 6-INCH BY 10-INCH HOLE IN THE FLOORBOARD. THE RUST HOLE IS LOCATED UNDER THE DRIVER'S SEAT, ON THE FRAME, AND AROUND THE JACK REINFORCEMENT. THE HOLE, DEEMED A STRUCTURAL FLAW, IS THE REASON THE CAR FAILED ITS SAFETY INSPECTION IN VIRGINIA. THE ESTIMATED PRICES TO REPAIR THE HOLE RANGED FROM $2,500 TO $5,000. *TR
Structure, Apr 5, 2015
MY DAD RECENTLY INFORMED ME THAT HE SAW A STORY ON THE NEWS ABOUT NISSAN ALTIMA'S AND RUSTED OUT FLOORBOARDS. SURE ENOUGH, MY FLOORBOARDS ON THE DRIVER AND PASSENGER SIDES ARE IN BAD SHAPE. ESPECIALLY THE DRIVER SIDE. THE CAR LOOKS LIKE NEW OTHERWISE. I AM THE ORIGINAL OWNER AND HAVE TAKEN MY CAR TO STATE LINE NISSAN FOR ALL MAINTENANCE. NOBODY THERE EVER TOLD ME THAT THIS WAS HAPPENING UNDER MY CAR. I LOOKED ONLINE AND FOUND QUITE A FEW NISSAN ALTIMA OWNERS WITH THE SAME PROBLEM. SOME OF THE COMPLAINTS GO BACK 5 YEARS. IT IS CLEAR THAT NISSAN KNOWS ABOUT THIS DESIGN FLAW AND WANTS TO AVOID A COSTLY RECALL. I WENT TO HENDRICK COLLISION CENTER IN MERRIAM KANSAS WHO ARE IN THE NISSAN NETWORK FOR REPAIRS. IT WILL TAKE 10 DAYS AND COST $3,232.38. I THEN TOOK THE CAR TO SANTA FE BODY INC. WHICH IS AN INDEPENDENT BODY SHOP. THEY HAVE ALREADY DONE SOME OTHER ALTIMA'S AND CHARGE $500 PER SIDE FOR $1000. THEY CUT OUT THE RUSTED AREA AND REPLACE IT WITH SHEET METAL. THIS WILL TAKE 1-2 DAYS. THE NHTSA NEEDS TO FORCE NISSAN INTO A RECALL AS IT IS A DESIGN FLAW AND SAFETY ISSUE. PEOPLE ARE DRIVING AROUND IN CARS NOT KNOWING THAT THE FLOOR BELOW THEM IS RUSTING ALL THE WAY THROUGH. I FEEL NISSAN SHOULD PAY FOR THIS REPAIR SINCE IT IS A DESIGN FLAW. MY MOM LIVES 5 MINUTES AWAY AND HAS A 1995 NISSAN ALTIMA WITHOUT THIS FLOORBOARD PROBLEM. *TR
Structure, Feb 18, 2015
RUST PROBLEM UNDERNEATH DRIVER & PASSENGER SIDE. FLOORBOARDS ARE RUSTING OUT. NISSAN IS AWARE AND IS DOING NOTHING. I AM 61 YEARS OLD AND DON'T HAVE THE MONEY TO GET THIS PROBLEM FIX. I'M DRIVING EVERY DAY PRAYING NOTHING WILL HAPPEN TO ME OR MY GRAND KIDS. NHTSA NEEDS TO LOOK INTO THIS BEFORE SOMEONE IS HURT OR DIE FROM THIS PROBLEM THAT NISSAN KNOWS ABOUT. I FOUND THIS OUT JUST BY ACCIDENT-WENT ON WEBSITE SEE IF MY CAR WAS ON THE LIST FOR RECALL ON THE AIR BAGS ISSUES. OVER 400 COMPLAINTS ON NISSAN WEBSITE UNDER COMPLAINTS. *TR
Structure, Feb 9, 2015
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT THERE WAS RUST UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 4/7/15*CN THE CONSUMER STATED THE BODY WAS RUSTING UNDER THE SEATS. UPDATED 04/14/15
Structure, Dec 8, 2014
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT THE FLOORBOARDS WERE COMPLETELY RUSTED. THE DEALER DIAGNOSED THAT THE FLOORBOARDS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Structure, Sep 18, 2014
I HAVE A 2002 NISSAN ALTIMA 3.5 I BOUGHT NEW. IT HAS 83000 MILES. LIKE OTHERS, MY FLOOR PANS ON BOTH THE DRIVER AND PASSENGER SIDE HAVE RUSTED OUT. I FOUND THIS OUT ON 8/6/14. IT HAS BEEN GARAGE KEPT ALL THESE YRS. I WAS ALSO TOLD IT WAS PROBABLY FROM THE HARSH WINTER AND SALT ON THE ROAD. IF THIS WAS TRUE ALL THE CAR'S IN NJ THIS YEAR SHOULD HAVE THE SAME PROBLEM. I WAS TOLD BY A NISSAN REP. THEY WOULDN'T FIX IT BECAUSE, THERE ARE NO RECALLS ON IT, IT WAS TOO FAR OUT OF WARRANTY, AND I LIVE IN AN AREA THAT HAS A LOT OF SNOW AND SALT. I THINK NISSAN NEEDS TO READ THEIR COMPLAINTS ON THEIR WEB SITE AND STOP SAYING THEY DON'T KNOW ABOUT THIS PROBLEM AND DO SOMETHING ABOUT IT. MY ESTIMATE TO REPAIR THIS IS $2800. I AM ALSO SCARED TO DRIVE IT BECAUSE OF THE SAFETY HAZARD. WHEN I STEP INTO THE CAR IT FEELS LIKE I AM GOING TO END UP ON THE GROUND. I WAS ALSO TOLD IF I GET IN AN ACCIDENT IT COULD BE BAD BECAUSE NORMAL FLOOR PANS HELP PROTECT YOU. PLEASE HELP ALL NISSAN OWNERS WITH THIS PROBLEM. *TR
Structure, Aug 15, 2014
A SECTION OF THE FLOOR-PAN UNDER THE FRONT DRIVER AND PASSENGER FEET RUSTED COMPLETELY OUT. BOTH HOLES LOOK IDENTICAL A RECTANGULAR HOLE JUST FORWARD OF THE SEATS BETWEEN THE FRAME RIDGE AND THE ROCKER PANEL ABOUT 16 INCHES LONG.AND 4 INCHES WIDE. *TR
Structure, Jul 9, 2014
I BROUGHT MY CAR IN 2002 FROM NISSAN. I HAVE HAD THIS CAR NOW FOR 12 YEARS AND NISSAN IS THE ONLY PLACE I TAKE IT TO ALWAYS HAVE IT SERVICED. MY MILEAGE ON IT IS VERY LOW AS I DON'T DO A LOT OF DRIVING. I LOVE MY ALTIMA AND HAVEN'T HAD ANY MAJOR PROBLEMS OR CONCERNS WITH IT. ON JULY 8 2014, I TOOK MY CAR IN TO HAVE IT SERVICE WHILE WAITING FOR IT THE RECEPTIONIST CAME AND ASKED ME HAD I CONSIDERED BUYING ANOTHER VEHICLE, I SAID NO I'M NOT ABLE TO AND MY CAR I DON'T HAVE ANY PROBLEMS AT ALL WITH IT. SHE SAID FOLLOW ME I NEED TO SHOW YOU SOMETHING. LORD AND BEHOLD MY CAR WAS UP ON THE LIFT AND WHAT DID THEY SHOW ME BUT THESE TWO HEAVILY ROTTED AREAS ON MY DRIVER AND PASSENGER SIDE FLOOR. ALL I COULD SAY WHEN I SEEN IT WAS THAT IS DEFINITELY A SAFETY HAZARD FOR NOT ONLY ME BUT ALSO A PASSENGER THAT SITS IN MY FRONT SEAT. YET NISSAN DON'T WANT TO TAKE ANY FAULT FOR THIS AND THE MANY OTHER 2002 NISSAN ALTIMA THAT THIS IS AND HAS HAPPEN TO WITH THESE VEHICLES. I LIVE ON A LIMITED INCOME AND FEEL THEY SHOULD BE THE ONE TO REPAIR THE ROTTED FLOORINGS ON THE MANY VEHICLES THAT HAVE ROTTED FLOORING. THANK YOU FOR ALLOWING ME TO SEND A REPORT ON MY 2002 NISSAN ALTIMA HEAVILY ROTTED FLOOR THAT THEY HAD NEVER INFORMED ME OF UNTIL IT IS NOW HEAVILY ROTTED AND MY FOOT OR A PASSENGER FOOT CAN NOW END UP AT ANY GIVEN TIME GOING RIGHT THROUGH THE FLOOR WHEN I AM SURE THAT THEY KNEW MUCH EARLIER THAT MY FLOOR WAS RUSTING OUT AND THEY JUST WAITED TILL NOW WHEN IT IS HEAVILY ROTTED. FEELING DISGUSTED AND VERY DISAPPOINTED WITH NISSAN. *TR
Structure, Jun 13, 2014
PASSENGER SIDE FLOOR BOARD COMPLETELY ROTTED OUT. I BOUGHT MY CAR 2 1/2 YEARS AGO (PURCHASED IN 2012) FROM A NISSAN DEALER AND THEY PUT A INSPECTION STICKER ON MY CAR WHICH IT SHOULD OF NEVER GOT ONE. I LOOKED UNDER THE CAR AT THE TIME OF THE SALE BUT I DIDN'T SEE ANY HOLES BECAUSE THEY POPPED RIVETED A PLATE TO COVER THE DAMAGE AND PAINTED IT SO IT LOOKED LIKE NOTHING WAS WRONG. I JUST RECENTLY BROUGHT MY CAR IN FOR SERVICE AND THE PLATE FELL OFF AND YOU CAN SEE MY CARPET FROM THE OUTSIDE OF THE CAR. GRANTED MY CAR IS 12 YEARS OLD BUT THE RUST IS SO BAD THAT IT LOOKS LIKE A 30 YEAR OLD CAR. *JS
Structure, May 25, 2014
PURCHASED CAR USED FROM NISSAN DEALER IN 2005 WITH 33,936 MILES ON IT. ALTHOUGH I LIVE IN THE MIDWEST AND AM EXPOSED TO ROAD SALT, I VERY SELDOM DRIVE MY CAR IN THE WINTER, IF AT ALL. FOR THE PAST SEVERAL MONTHS I'VE NOTICED "ORANGE" SPOTS ON THE GARAGE FLOOR WHERE I PARK. AT FIRST I THOUGHT IT WAS A FLUID LEAK, HOWEVER, WHEN MY HUSBAND WENT TO CHANGE THE OIL WE NOTICED A HOLE, 3-4" IN DIAMETER, ON THE DRIVER'S SIDE FLOOR BOARD, WHERE THE OPENER FOR THE FUEL COMPARTMENT IS LOCATED. UPON FURTHER EXAMINATION, WE OBSERVED A RUSTED AREA APPROXIMATELY 2FT X 1FT WAITING TO BREAK THROUGH. NOW, IF THIS IS NOT A SAFETY HAZARD I DON'T KNOW WHAT IS. I CURRENTLY HAVE A RAG STUCK IN THE HOLE TO AVOID ANY ROAD DEBRIS FROM HITTING ME AND FUMES FROM ENTERING THE PASSENGER COMPARTMENT. AFTER RESEARCHING THIS ISSUE I DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THE 2005 MODEL YEAR, BUT MINE IS A 2002. THIS MAY INDICATE NISSAN HAS BEEN ALLOWED TO SELL THIS DEFECTIVE PRODUCT FOR A MUCH LONGER PERIOD OF TIME. I HAVE OWNED SEVERAL VEHICLES OVER MY LIFETIME, WHICH I KEEP AS LONG AS POSSIBLE, AND HAVE NEVER ENCOUNTERED A SITUATION LIKE THIS. IT'S BEEN MY UNDERSTANDING THAT AUTOMOBILE MANUFACTURERS HAD REMEDIED THIS PROBLEM YEARS AGO ! PLEASE, SOMEONE, MAKE NISSAN ACCOUNTABLE ! *TR
Structure, May 12, 2014
THE VEHICLES FLOOR BOARDS ON BOTH PASSENGER AND DRIVER ARE RUSTING AND THERE IS A WHOLE THAT YOU CAN SEE THE GROUND. I HAVE DONE RESEARCH AND HAVE SEEN HUNDREDS OF VEHICLES IN THE SAME YEAR AS MINE HAVING THIS SAME ISSUE. NISSAN CAN BLAME IT ON SALT ALL THEY WANT, BUT HOW IS IT THAT OTHER VEHICLES DON'T HAVE THIS ISSUE? I THINK IT'S AN ISSUE WITH THE CAR ITSELF, IT JUST DOESN'T MAKE SENSE. THIS NEEDS TO BE A RECALL. *TR
Structure, Mar 21, 2014
I TOOK MY CAR IN FOR 100,000 BASIC TUNE-UP ESTIMATE. I HAVE HAD NO SERIOUS ISSUES WITH THE MOTOR, NOR WITH THE BODY OR RELIABILITY OF THIS VEHICLE. I POINTED OUT TO THE MECHANIC A PIECE OF METAL WAS HANGING FROM THE UNDERCARRIAGE OF MY PASSENGER SIDE AND ASKED HIM IF IT WAS FROM MY EXHAUST. HE CHECKED FURTHER AND INDICATED WITH SHOCK AND SURPRISE THAT "NO, IT WAS FROM MY UNDERCARRIAGE", "THE HOLE APPEARING BEFORE ME CONTAINED MY INTERIOR CARPET". I SCREAMED IN HORROR! LITERALLY, I DID YELL OUT OF FRUSTRATION AND FEAR AS I HAVE SMALL DOGS AND WHEN I TRAVEL, I HAVE ONE THAT DOES GET ON THE FLOOR AND SNIFF AROUND. HE COULD HAVE EASILY FALLEN THROUGH IF THE CARPET WAS NOT SECURE! I WAS IN SHOCK AND ACTUALLY STILL AM AND DON'T KNOW WHAT I AM GOING TO DO WITH MY CAR. I AM SAD BECAUSE IT WAS A GOOD CAR. I WANTED TO DRIVE IT UNTIL 200,000 MILES BECAUSE THE ENGINE STILL HAS THE ABILITY TO GET UP AND GO! SINCE MONDAY I'VE FREQUENTED MANY WEBSITES AND HAVE SEEN THIS HAS BEEN AN ONGOING ISSUE WITH MANY 2002 NISSAN ALTIMA OWNERS AND FIND IT VERY SAD THAT THE MOTOR AND BODY OF A CAR OUTSTAND THE ACTUAL FRAMEWORK. THIS MAKES ME FEEL REALLY SAFE ON THE ROAD TODAY. WHAT ARE WE PUTTING ON OUR ROADS IN THE WINTER, ACID? I KEEP MY CAR CLEAN TOO. I'M NOT A PERSON WITH A LOT OF MONEY SO I AM IN LIMBO RIGHT NOW. I'M HOPING YOU CAN HELP? THANK YOU. *TR
Structure, Dec 8, 2013
FRONT FLOORBOARDS BOTH DRIVER AND PASSENGER ARE ENTIRELY RUSTED AWAY. AREA ADJACENT TO THE OUTER SILL ABOUT 14 INCHES IN LENGTH AND 9 INCHES IN WIDTH HAS NO STRUCTURE REMAINING. AFFECTED AREA APPEARS TO HAVE CONSISTED OF TWO THIN SHEETS OF MILD STEEL. *TR
Structure, Nov 23, 2013
WHILE INSPECTING MY VEHICLE I NOTICED ON BOTH THE DRIVER AND PASSENGER SIDES THERE IS AN EXCESSIVE AMOUNT OF ROT UNDER THE VEHICLE. WHILE INSPECTING FURTHER AND LIFTING THE CARPET FROM THE FRONT FLOOR BOARDS IT HAS ROTTED THROUGH TO THE INSIDE OF THE VEHICLE. UPON SEARCHING THE INTERNET I'VE FOUND THIS TO BE A HUGE ISSUE OVER THE YEARS AND WOULD LIKE FEEDBACK. *TR
Structure, Nov 20, 2013
WHILE MY MECHANIC WAS REATTACHING THE BUMPER GUARD THAT HAD COME LOOSE, HE NOTICED THE RUST ON THE FLOOR PANS UNDER BOTH FRONT SEATS. MY MECHANIC WAS ABLE TO FLAKE OFF LARGE PIECES OF RUST. HE PULLED BACK THE CARPET AND IT WAS RUSTED ALL THE WAY THROUGH. HE SAID HE HADN'T SEEN THIS KIND OF RUST ON VEHICLES THAT ARE DOUBLE THE AGE OF MINE. THE REMAINDER OF THE UNDERCARRIAGE WAS RUST FREE. I TOOK THE CAR INTO THE NISSAN DEALER WHERE I BOUGHT IT, AND THE MANAGER SAID IT WAS CAUSED BY THE SALT/CHEMICALS USED ON THE ROADS IN DIFFERENT PARTS OF THE COUNTRY (APPARENTLY HE WAS NOT INCLUDING NEBRASKA). THE MANAGER STATED THAT IT MUST HAVE BEEN IN AN AREA OF THE COUNTRY THAT USES CORROSIVE MATERIALS ON THE ROADS. THE FUNNY THING IS THAT WHEN I PURCHASED THIS CAR, THE SAME MAN SAID HE KNEW THE PREVIOUS OWNERS AND THEY TOOK EXCELLENT CARE OF THE VEHICLE, ALWAYS SPOTLESS AND IN FOR EVERY MAINTENANCE CHECK!! WHICH TIME WAS HE LYING!!! COME TO FIND OUT, THE CAR WAS PURCHASED AT A NISSAN DEALER HERE IN OMAHA, AND STAYED IN OMAHA THE ENTIRE TIME. THE NISSAN DEALER SAID THEY COULD NOT FIX IT, AND THEY GAVE ME A BUSINESS CARD FOR A BODY SHOP!!! IT WOULD COST ABOUT $300, HE TOLD ME, BUT I HAVE FOUND IT WOULD BE CLOSER TO $2000. AT THAT TIME, I HADN'T EVEN HAD THE CAR A YEAR. THE DEALERSHIP HAD TO KNOW ABOUT THE RUST WHEN THEY SOLD IT TO ME, WHICH MAKES ME VERY ANGRY!! THIS IS A SEVERE SAFETY ISSUE! I AM AFRAID THAT ONE DAY I WILL BE DRIVING DOWN THE HIGHWAY, I'LL FALL THROUGH THE FLOOR, AND OF COURSE, I WILL BE KILLED, NO DOUBT ABOUT IT!! ALSO, EXHAUST FUMES COULD BE GETTING INTO THE PASSENGER COMPARTMENT. PLEASE ISSUE A RECALL BEFORE MY CAR BECOMES A "FLINTSTONE" CAR AND/OR I AM KILLED. NISSAN IS RESPONSIBLE FOR THIS SAFETY ISSUE, AND THEY SHOULD TAKE RESPONSIBILITY!! *TR
Structure, Oct 18, 2013
DURING A SAFETY INSPECTION I WAS RECENTLY SHOWN TWO LARGE HOLES IN THE FLOOR PAN OF THE CAR THAT HAVE OBVIOUSLY BEEN RUSTING FOR QUITE A LONG TIME. I WAS ADVISED THAT THIS IS A SAFETY CONCERN BECAUSE OF THE EXTENT OF THE DAMAGE AND THEIR LOCATIONS UNDER THE DRIVER AND PASSENGER SEATS. FURTHER RESEARCH ON THE INTERNET HAS PROVEN THIS IS A COMMON PROBLEM FOR ALL THE ALTIMAS OF THIS ERA. THE INSPECTION SHOP ALSO TOLD ME THAT THEY HAVE SEEN IT MANY TIMES BEFORE ON ALTIMAS. NISSAN IS NOT RECEPTIVE TO ANY COMPLAINS ABOUT THIS PROBLEM FROM WHAT I HAVE READ AND IT'S CLEARLY A GENERIC PROBLEM WITH THIS CAR. SINCE THIS PROBLEM OBVIOUSLY STARTED A LONG TIME AGO WITH NO ONE NOTICING IT I HAVE MADE AN ESTIMATE AS TO THE DATE AND MILEAGE WHEN IT MAY HAVE FIRST BEEN NOTICEABLE. THE CAR CURRENTLY HAS 72000 MILES ON IT. *TR