2002 Nissan Altima
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 1,062 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Altima model years with reports.
Of the 2002 reports, 30 involved a crash and 28 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Engine and engine coolingNov 14, 2007
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH A 2.5L ENGINE, THE CRANKSHAFT POSITION SENSOR CAN OVERHEAT CAUSING A BRIEF INTERRUPTION IN THE SIGNAL OUTPUT FROM THE SENSOR.
IF THE INTERRUPTION IN THE SIGNAL FROM THE CRANKSHAFT POSITION SENSOR IS SO BRIEF THAT THE ELECTRONIC CONTROL MODULE (ECM) LOGIC DOES NOT HAVE TIME TO DIAGNOSE THE CONDITION, THE ENGINE MAY STOP RUNNING WITHOUT WARNING WHILE THE VEHICLE IS DRIVEN AT A LOW SPEED INCREASING THE RISK OF A CRASH.
DEALERS WILL REPROGRAM THE ECM FREE OF CHARGE. CERTAIN MY 2006 ALTIMAS WHICH HAVE BEEN PREVIOUSLY REMEDIED UNDER RECALL CAMPAIGN 06V223 (NISSAN R0606) ARE NOT INCLUDED IN THIS RECALL SINCE THE REPROGRAMMING FOR 06V223 ALSO INCLUDED THIS REPROGRAMMING. THE RECALL BEGAN ON DECEMBER 31, 2007. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Campaign 07V527000 on NHTSA.gov
Exterior lighting, headlightsSep 14, 2007
CERTAIN EAGLE EYES HEADLAMP ASSEMBLIES, P/NOS. DS517-B001L AND DS517-B001R, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THE OPTICEL SURFACE OF THE REFLECTOR IS CORRODED INHIBITING THE PERFORMANCE OF THE UPPER AND LOWER BEAMS WHICH FAILS TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
EAGLE EYES WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON DECEMBER 11, 2007. OWNERS MAY CONTACT EAGLE EYES AT 1-800-568-1098.
Campaign 07E074000 on NHTSA.gov
Exterior lighting, headlightsAug 21, 2007
CERTAIN ANZO AFTERMARKET HEADLIGHTS, P/N 02-AZ-NA02-B-A, SOLD FOR USE ON 2002-2004 NISSAN ALTIMA VEHICLES. DURING PRODUCTION THE LAMP HOUSING SHAPE DEFORMED DISTORTING THE ASSEMBLY ANGLE OF THE REFLECTOR AND INFLUENCED THE AIMING POSITION. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT LAMPS. THE RECALL BEGAN ON SEPTEMBER 10, 2007. OWNERS CAN CONTACT ANZO AT 909-628-1440.
Campaign 07E063000 on NHTSA.gov
Exterior lighting, headlightsJul 25, 2007
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 315-1145L-AS AND 315-1145R-AS, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. DURING PRODUCTION THE LAMP REFLECTOR SHAPE DEFORMED CHANGING THE SHAPE OF THE OPTIC SURFACE. THIS WILL CHANGE THE OPPOSITE POSITION OF LOW BEAM AND HIGH BEAM OPTICSAND CHANGE THE ANGLE OF INCIDENCE AND ILLUMATED LOCATION WHICH FAILS TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JULY 16, 2007. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
Campaign 07E054000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Engine and engine coolingNov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Campaign 03V455000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 14, 2003
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, COLORADO, CONNECTICUT, IOWA, IDAHO, ILLINOIS, INDIANA, KANSAS, MASSACHUSETTS, MAINE, MICHIGAN, MINNESOTA, MISSOURI, MONTANA, NORTH DAKOTA, NEBRASKA, NEW HAMPSHIRE, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WISCONSIN, AND WYOMING. AT EXTREMELY COLD TEMPERATURES, MOISTURE IN THE FUEL TANK COULD FREEZE AND FORM ICE CRYSTALS. THESE ICE CRYSTALS MAY OBSTRUCT THE SUCTION OPENING OF THE FUEL PUMP.
THIS CAN PREVENT THE SUPPLY OF FUEL TO THE ENGINE AND CAUSE THE ENGINE TO STOP, WHICH COULD RESULT IN A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL A SCREEN AT THE SUCTION OPENING OF THE FUEL PUMP TO PREVENT ICE CRYSTALS FROM BLOCKING THE OPENING. OWNER NOTIFICATION BEGAN ON AUGUST 18, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-333-0829.
Campaign 03V251000 on NHTSA.gov
Engine and engine cooling, exhaust system, manifold/header/muffler/tail pipeMar 11, 2003
ON CERTAIN VEHICLES EQUIPPED WITH THE 2.5 LITER ENGINE, THE EXHAUST PIPE HANGER PIN MAY CATCH DEBRIS FROM THE ROAD THAT COULD BE IGNITED BY CONTACT WITH THE MAIN CATALYST. ALSO ON 2002 ALTIMA AND SENTRA VEHICLES, CERTAIN ENGINE OPERATING CONDITIONS MAY CAUSE THE PRE-CATALYST TO OVERHEAT AND DAMAGE THE CATALYST SUBSTRATE.
EITHER OF THESE TWO CONDITIONS COULD RESULT IN A FIRE.
DEALERS WILL REMOVE THE PROTRUDING PORTION OF THE EXHAUST PIPE HANGER PIN. IN ADDITION TO THE CORRECTIVE ACTION, IN ORDER TO REDUCE THE RISK OF FIRE IN THE EVENT OF POOR OR IMPROPER MAINTENANCE THAT COULD RESULT IN OIL SPILLAGE, HEAT SHIELD(S) WILL BE INSTALLED ON THE PRE-CATALYST AND EXHAUST TUBE. OWNER NOTIFICATION BEGAN ON JULY 28, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261. NISSAN RECALL NOS. R3007, R3014, R3015, R3016, R3017. ALSO ON 2002 ALTIMA AND SENTRA VEHICLES, CERTAIN ENGINE OPERATING CONDITIONS MAY CAUSE THE PRE-CATALYST TO OVERHEAT AND DAMAGE THE CATALYST SUBSTRATE. IF SUBSTRATE PARTICLES ENTER THE COMBUSTION CHAMBER, THEY COULD SCORE THE CYLINDER WALLS, RESULTING IN INCREASED OIL CONSUMPTION. IF THE ENGINE OIL LEVEL IS NOT CHECKED ON A PERIODIC BASIS AND DROPS BELOW THE LOW LEVEL, AND THE DRIVER CONTINUES TO OPERATE THE VEHICLE IGNORING NOTICEABLE ENGINE NOISE, ENGINE DAMAGE MAY OCCUR WHICH COULD RESULT IN A FIRE. THE PRE-CATALYST WILL BE TESTED TO ENSURE IT IS WORKING PROPERLY AND REPLACED IF NECESSARY. IF DAMAGE IS FOUND INSIDE THE PRE-CATALYST, IT WILL BE NECESSARY TO REPLACE THE ENGINE.
Campaign 03V084000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleFeb 27, 2003
ON CERTAIN VEHICLES, THE ELECTRICAL CONNECTOR FOR THE DRIVER AIR BAG MAY COME LOOSE. IF THE CONNECTOR COMES LOOSE, THE SUPPLEMENTAL AIR BAG WARNING LIGHT FLASHES INTERMITTENTLY.
THE DRIVER SIDE AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH, INCREASING THE RISK OF PERSONAL INJURY.
DEALERS WILL INSTALL A RETAINING CLIP ON THE CLOCK SPRING ELECTRICAL CONNECTOR. OWNER NOTIFICATION BEGAN APRIL 21, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Campaign 03V061000 on NHTSA.gov
Air bagsApr 17, 2002
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. ON CERTAIN 2002 NISSAN ALTIMA MODEL VEHICLES MANUFACTURED PRIOR TO MARCH 16, 2002, ONE OF THE SENSORS FOR THE AIR BAG SYSTEM DOES NOT WORK AS WELL AS EXPECTED IN HIGH-SPEED OFF-SET CRASH SITUATIONS.
THE AIR BAG SYSTEM DOES NOT WORK AS EXPECTED.
DEALERS WILL REPLACE THE AIR BAG SENSOR. OWNER NOTIFICATION BEGAN APRIL 15, 2002. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261, CONCERNING THE PROBLEM.
Campaign 02I001000 on NHTSA.gov
Representative owner complaints
1,062 reports, newest first.
Power train, Oct 23, 2002
CAR SHIFTED IN PARK AND KEYS REMOVED. CAR FAILED TO START UNTIL REINSERTED TRANSMISSION INTO PARK. DT
Engine and engine cooling, Sep 27, 2002
CONSUMER STATES THAT WHEN ACCELERATING VEHICLE WILL LOSE ENGINE POWER VERY BREIFLY. DEALER AND MAUFACTURER CONTACTED. *MR
Electrical system, Sep 26, 2002
ON 06-09-02 AND 09-23-02 ENGINE WOULD TURN OVER BUT WOULD NOT START. MR
Engine and engine cooling, Sep 13, 2002, fire
CONSUMER STATES WHILE DRIVING THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD, VEHICLE WAS PULL OUT OF THE ROAD. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ANY FURTHER INFORMATION. NLM
Electrical system, Sep 12, 2002, fire
WHILE DRIVING AT 68MPH AND WITH NO WARNING ENGINE CAUGHT ON FIRE. CONSUMER WAS FORCED TO PULL OVER. THEN,VEHICLE WENT UP IN FLAMES. DEALER NOTIFIED.*AK
Engine and engine cooling, Electrical system, Structure, Sep 3, 2002, fire
WHILE TRAVELING 70MPH ON HIGHWAY AND WITHOUT PRIOR WARNING ENGINE CHECK LIGHT APPEARED ON DASHBOARD, INDICATING THAT VEHICLE CAUGHT ON FIRE. THE DEALERSHIP WAS AWARE OF THE PROBLEM. *AK THERE WAS A SUDDEN LOSS OF POWER, THERE WAS ALSO A CLICKING SOUND AS IF IT WERE COMING FROM THE FUEL INJECTION SYSTEM, THE OIL LIGHT, AND THE LIGHT HAD ILLUMINATED. *CC
Engine and engine cooling, Sep 3, 2002, fire
NO COLLISION-NO WARNING LIGHTS UNTIL ENGINE EXPLODED AND BURST INTO FLAMES-AUTO UNDFRWENT 7500 MILE SERVICE AT TOURELLE'S 12 DAYS PRIOR.*AK
Vehicle speed control, Aug 27, 2002
WE WENT TO START UP THE VEHICLE, AND IT DID START UP, BUT WHEN WE TRIED TO ACCELERATE WE WENT NOWHERE, AND COULD NOT GET ANY RPM'S. WE COASTED TO THE NEAREST DEALERSHIP, WITH A VEHICLE THAT WOULD NOT GET UP OVER 5 MPH, FOR ABOUT 3 MILES. WE WE GOT THE CAR TO THE DEALERSHIP, THEY INFORMED US THAT THE THROTTLE SWITCH HAD GONE, AND THE PART THAT WAS NEEDED WAS ON NATIONAL BACK ORDER, AND WE COULD BE WAITING 3 DAYS, 3 WEEKS, OR 3 MONTHS UNTIL OUR VEHICLE IS REPAIRED.*AK
Tires, Aug 20, 2002
DRIVER SIDE REAR TIRE BLEWOUT AT 70MPH ON I-85 IN ATLANTA , GA ON JULY 26, 2002, AT APPROX 4:30PM. NO ACCIDENT OR INJURY, AS I WAS ABLE TO KEEP CONTROL OF THE CAR. A CONTINENTAL TIRE DEALER EXAMINED THE TIRE AND SAID THERE WAS NO SIGN OF A PUNCTURE OR DAMAGE FROM ROAD HAZARD. THE DEALER COULD NOT DETERMINE WHY THE TIRE FAILED. THE FAILUR WAS A SEPERATION OF THE TREAD FROM THE SIDE WALLS. THE DEALER CONTACTED CONTINENTAL AND THEY AGREED TO REPLACE THE TIRE AT NO CHARGE.*AK
Engine and engine cooling, Aug 8, 2002
WHILE DRIVING VEHICLE SHUT OFF WITH OUT ANY NOTICE. THIS WAS THE THIRD TIME THAT THIS PROBLEM HAS OCCURRED. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING ABOUT IT. *AK
Vehicle speed control, Aug 6, 2002
AFTER PUTTING VEHICLE IN DRIVE AND APPLYING GAS VEHICLE DOESN'T GO ANYWHERE, IT DOESN'T EVEN REV UP.CONTACTED DEALER. CANNOT FIND CAUSE OF PROBLEM.*AK
Fuel system, Gasoline, Jul 11, 2002
CONCERN IS THE ABILITY TO HEAR THE GAS GUSHING IN THE GAS TANK--FEAR EXPLOSION IF HIT FROM THE SIDE OR REAR--TOLD THERE WAS NO PROTECTION PLACED BETWEEN THE GAS TANK AND CAR SIDES
Air bags, Jul 1, 2002, crash
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Suspension, Jun 26, 2002
REAR SHOCKS WENT BAD, EVERYTIME CONSUMER WOULD GO OVER A BUMP THERE USED TO BE A NOISE THAT CAME FROM THE SHOCKS. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Engine and engine cooling, Jun 26, 2002
THE FIRST FAILURE WAS ON 2/28/02. THE CAR STOPPED ON MY HUSBAND ON THE INTERSTATE & WAS TOWED BACK TO THE DEALER. THE CRANK SENSOR WAS DEFECTIVE & WAS REPLACED. EXACTLY ONE WEEEK LATER ON 3/7/02, THE CAR WAS TAKEN BACK TO THE DEALER WHERE A DEFECTIVE COIL TO THE CRANK SENSOR WAS FOUND DEFECTIVE & REPLACED. ON 5/10/02, THE CAR STOPPED ON ME IN THE MIDDLE OF THE STREET & AFTER BEING TOWED BACK TO THE DEALER, THE CRACK SENSOR WAS FOUND TO BE DEFECTIVE AGAIN! IT WAS REPLACED & I WROTE TO NISSAN ABOUT OUR CONCERNS. ON 6/4/02 THE CAR AGAINSTOPPED ON MY HUSBAND ON THE INTERSTATE. AGAIN A LETTER WAS SENT TO NISSAN (AS WELL AS SEVERAL NISSAN VPS) AND AS OF TODAY (THREE WEEKS LATER) WE DO NOT HAVE OUR VEHICLE, NOR DO WE WANT THAT ONE BACK! THE DEALER HAS LOANED US A VEHICLE, BUT WE ARE CURRENTLY PAYING FOR A CAR THAT NISSAN OBVIOUSLY CANNOT FIX OR DO NOT KNOW HOW TO REPAIR! THEY SAY THAT THEY ARE WAITING ON A PART, BUT MY HUSBAND & I DO NOT TRUST A VEHICLE THAT WILL STOP IN THE MIDDLE OF THE ROAD WITHOUT WARNING! I AM TRYING ALL AVENUES TO GET HELP WITH THIS SITUATION. OBVIOUSLY, WE PURCHASED A LEMON (& HAVE MET TN'S LEMON LAW), BUT THIS IS A SERIOUS SAFETY ISSUE FOR ME & MY FAMILY! ARE OTHER BRAND-NEW ALTIMAS HAVING SIMILAR DEFECTS? ALSO, WHY IS NISSAN REFUSING TO REPLACE OUR BRAND-NEW NO-DEFECTIVE VEHICLE? PLEASE FEEL FREE TO CONTACT ME AT ANY TIME.*AK
Other or unspecified, Jun 25, 2002
THE INSTRUMENT PANEL IS NOT VISIBLE ENOUGH FOR CONSUMER TO QUICKLY AND SAFELY CHECK THE GAUGES WHILE OPERATING VEHICLE IN DAYLIGHT. A GLANCE AT THE INSTRUMENT PANEL SHOULD BE ALL THAT IS NEEDED TO CHECK THE GAUGES. THIS IS NOT THE CASE. CONSUMER FEELS THIS IS A SAFETY HAZARD THAT COULD RESULT IN DANGER IF ONE HAS TO STARE LONGER THAN A BRIEF MOMMENT IN CHECKING THE GAUGE TEMPERATURES. *JG
Visibility, Jun 12, 2002
WHILE DRIVING VEHICLE WILL BLOWOUT HEAT EVEN THOUGH IT IS NOT ON CAUSING VEHICLE TO STAY HOT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Exterior lighting, Seat belts, Jun 10, 2002
DRIVER'S SEAT BELT WILL NOT RETRACT. PROBLEM HAS EXISTED SINCE VEHICLE WAS PURCHASED IN SEPTEMBER. SEAT BELT GIVES NO SUPPORT WHEN WORN. WHEN SUDDEN BRAKING TENSION ON BELTS FAILS. DEALER WAS CONTACTED. *AK *NLM
Electrical system, Jun 10, 2002
BATTERY BLEW UP WHILE THE CONSUMER WAS DRIVING, CAUSING SOME DAMAGE TO THE HOOD AND ENGINE. THERE WAS 600 DOLLARS IN ENGINE DAMAGE. CONTACTED DEALER WHO WAS NOT WILLING TO DO ANYTHING.*AK JLG
Fuel system, Gasoline, Jun 2, 2002
I AM CONCERNED ABOUT THE SAFETY OF ME AND MY FAMILY. IT IS AN UNEASY FEELING TO HEAR THE GAS TANK SLUSHING AROUND, ESPECIALLY WHEN THE TANK IS FULL. WHEN I FIRST REPORTED TO CARMAX, ONE OF THE TECHNICIANS DROVE WITH ME AND HE THOUGHT IT WAS A DEFECT ALSO. CARMAX REPLACED THE GAS TANK, AND YOU CAN STILL HEAR THE GAS. I WAS TOLD THAT THEY TEST DROVE BOTH THE V6 AND V4 ENGINE CARS AND THEY BOTH DID THE SAME THING. YOUR PROMPT RESPONSE WOULD BE GREATLY APPRECIATED. SINCERELY [XXX]. *JB PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****762556
Air bags, May 21, 2002, crash
IN A SIDE COLLISION NONE OF THE AIR BAGS DEPLOYED ON IMPACT, CAUSING MINOR INJURIES.*AK.*JG
Fuel system, Other, May 10, 2002
THERE'S A PLASTIC PIECE ON DASHBOARD THAT IS TOO BRIGHT, AND IT IS HARD TO SEE WHILE DRIVING.*AK
Engine and engine cooling, May 10, 2002
SINCE DECEMBER OF 2001 EVERY MONTH VEHICLE NEEDD AN OIL CHANGE. VEHICLE WAS BURNING TOO MUCH OIL. TOOK VEHICLE TO DEALER, AND THEY STATED THAT ENGINE NEEDED REPLACEMENT, BUT COULDN'T SAY WHAT THE CAUSE WAS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Exterior lighting, May 8, 2002
ONGOING PROBLEM WITH TAIL LIGHT BEING INOPERATIVE, REPAIRS BY THE DEALER ON FOUR OCCASIONS, BUT PROBLEM REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Air bags, May 6, 2002, crash
ANOTHER VEHICLE RAN A STOP SIGN AND CONSUMER'S VEHICLE HIT THAT VEHICLE ON THE DRIVER'S SIDE REAR AT ABOUT 15 MPH. UPON IMPACT, NONE OF CONSUMER'S VEHICLE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK