2009 Nissan Altima
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,547 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Altima model years with reports.
Of the 2009 reports, 36 involved a crash and 8 involved a fire. 21 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, navigational system(global positioning system)Sep 10, 2010
NISSAN IS RECALLING CERTAIN VEHICLES THAT WERE EQUIPPED WITH A GARMIN NUVI MODEL 750 NAVIGATION SYSTEM. THE BATTERIES CONTAINED IN THE AFFECTED GPS UNITS CAN OVERHEAT.
OVERHEATED BATTERIES COULD RESULT IN A FIRE.
NISSAN WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY GARMIN TECHNICIANS BY REPLACING THE BATTERY AND INSERTING A SPACER ON TOP OF THE BATTERY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT GARMIN DIRECTLY AT 1-866-957-1981 OR NISSAN AT 1-800-647-7261.
Campaign 10V401000 on NHTSA.gov
SuspensionSep 16, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 ALTIMA AND MAXIMA PASSENGER CARS. THE UPPER FRONT STRUT INSULATORS MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION RESULTING IN A POTENTIAL FOR THE STRUT INSULATOR TO CRACK.
IF THE STRUT INSULATOR IS CRACKED, THERE IS A POTENTIAL FOR THE STRUT ROD TO COME OUT OF ITS MOUNTING POSITION, WHICH COULD AFFECT VEHICLE STABILITY AND INCREASE THE RISK OF A CRASH.
NISSAN WILL NOTIFY OWNERS AND DEALERS WILL REPLACE BOTH LEFT AND RIGHT SIDE FRONT STRUT INSULATORS FREE OF CHARGE. THE SAFETY RECALL BEGAN OCTOBER 2009. OWNERS MAY CONTACT NISSAN AT 1-800-NISSAN1 (1-800-647-7261).
Campaign 09V358000 on NHTSA.gov
Structure, body, doorJan 9, 2009
NISSAN IS RECALLING 225 MY 2009 ALTIMA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 214, "SIDE IMPACT PROTECTION." THESE VEHICLES MAY HAVE BEEN MANUFACTURED WITH AN OUT-OF-SPECIFICATION WELD ON THE DOOR ASSEMBLY.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
ALL THE AFFECTED VEHICLES HAVE BEEN BROUGHT BACK FROM THE DEALERSHIPS AND REMEDIED AT THE FACTORY. NO VEHICLES HAD BEEN RETAILED.
Campaign 09V006000 on NHTSA.gov
WheelsSep 15, 2008
NISSAN IS RECALLING 3,403 MY 2009 ALTIMA VEHICLES EQUIPPED WITH 16-INCH ALLOY WHEELS. SOME THESE WHEELS MAY NOT HAVE BEEN MANUFACTURED TO SPECIFICATION. THIS COULD CAUSE ONE OR MORE OF THE FIVE LUG NUTS ATTACHING THE WHEEL TO THE VEHICLE TO BECOME LOOSE.
IF THE LUG NUTS BECOME LOOSE, IT COULD EVENTUALLY RESULT IN A LOSS OF CONTROL AND A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE VEHICLE TO DETERMINE IF IT IS EQUIPPED WITH ONE OF THE AFFECTED WHEELS. IF IT IS, THE WHEELS WILL BE REPLACED WITH NEW ONES THAT HAVE BEEN MANUFACTURED TO THE CORRECT SPECIFICATION. THE RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Campaign 08V464000 on NHTSA.gov
Representative owner complaints: electrical system
466 reports, newest first. Show all
Steering, Electrical system, Mar 7, 2015
ELECTRONIC STEERING COLUMN LOCK (ESCL) FAILED WHILE CAR WAS PARKED. THIS COULD CERTAINLY BE A SAFETY ISSUE IF IT OCCURRED LATE AT NIGHT OR IN A DANGEROUS AREA. THE DEALER SAID THERE WAS A SHORT IN THIS. COULD THIS HAVE CAUSED A FIRE? COULD THEY HAVE FIXED THE SHORT WITHOUT CHARGING ME $993.65 BECAUSE IT WAS 3 MONTHS PAST THE 6 YEAR EXTENDED WARRANTY? CAR HAS ONLY 26466 MILES ON IT. THE STARTING MECHANISM WHICH SENSES THE BRAKE BEING DEPRESSED HAD FAILED PREVIOUSLY, AND FIXED UNDER WARRANTY, WHEN I WAS FAR FROM HOME AT A LAKESIDE. TWO ELECTRICAL STARTING FAILURES ON THE SAME VEHICLE. FROM THEIR WEB SITE: YOUR NISSAN VEHICLE IS EQUIPPED WITH AN ELECTRONIC STEERING COLUMN LOCK (ESCL) UNIT THAT LOCKS THE STEERING WHEEL WHEN THE VEHICLE IS PARKED AND THE IGNITION IS TURNED OFF TO HELP PREVENT THEFT. ON SOME VEHICLES, DUE TO A MANUFACTURING IRREGULARITY THAT HAS SINCE BEEN CORRECTED, THE ESCL MAY MALFUNCTION AFTER THE VEHICLE IS LOCKED AND COULD PREVENT THE ENGINE FROM STARTING. THIS CONDITION, SHOULD IT OCCUR, WILL ONLY OCCUR WHEN ATTEMPTING TO START THE VEHICLE, AND NOT WHILE DRIVING. ALTHOUGH NISSAN BELIEVES THE MAJORITY OF OWNERS WILL NEVER EXPERIENCE THIS UNIQUE CONDITION, TO ASSURE YOUR CONTINUED SATISFACTION AND CONFIDENCE IN YOUR VEHICLE, NISSAN HAS DECIDED TO EXTEND THE NISSAN NEW VEHICLE LIMITED WARRANTY, AS IT APPLIES TO THE ESCL UNIT, FROM 3 YEARS / 36,000 MILES TO 6 YEARS / UNLIMITED MILES, WHICHEVER COMES FIRST. ACCESS TO COMPLETE INFORMATION AND INSTRUCTIONS INCLUDING A REIMBURSEMENT CLAIM FORM WILL BE AVAILABLE AT WWW.NISSANASSIST.COM ON APRIL 1, 2013. *TR
Electrical system, Mar 4, 2015
MY DAUGHTER, AGE 24, STOPPED BY A LOCAL WALGREENS AFTER WORKING AS A PERSONAL TRAINER. IT WAS LATE EVENING AND THE TEMPERATURE WAS 15 DEGREES. SHE WENT TO START HER CAR (PUSH BUTTON START) AND IT WOULDN'T START. SHE WAITED FOR 2 HOURS BEFORE SOMEONE COULD COME HELP. THIS IS AN ISSUE NISSAN IS WELL AWARE OF AND HAS ADMITTED IS DUE TO A "MANUFACTURING IRREGULARITY". IT'S NOT A MATTER OF IF THE PART WILL FAIL BUT WHEN THE PART WILL FAIL. WHILE THE CAR MAY BE STATIONARY, IT NONE THE LESS PUTS THE DRIVER AT RISK. *TR
Electrical system, Feb 27, 2015
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHILE PARKING THE VEHICLE, THE THEFT SYSTEM LOCKED WITHOUT WARNING AND PREVENTED THE VEHICLE FROM STARTING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THEFT SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,690.
Steering, Electrical system, Feb 21, 2015
ON A VERY COLD DAY (O DEGREES F), THE STEERING LOCK CONTROL UNIT FAILED AND CAR COULD NOT BE STARTED. CAR NEEDED TO BE TOWED TO DEALERSHIP AND THE STEERING LOCK CONTROL UNIT REPLACED AT A TOTAL COST OF $1106.98. *TR
Steering, Electrical system, Feb 19, 2015
MY VEHICLE BEGIN TO NOT START PROPERLY AROUND NOVEMBER 2014. IT HAS SINCE GOT TO THE POINT THAT IT WILL NOT START, DUE TO A MALFUNCTION OF THE ELECTRONIC STEERING CONTROL LOCK. I FOUND THIS OUT AFTER SOME TROUBLE SHOOTING AND RESEARCH. I ALSO FOUND THAT THIS IS A KNOWN ISSUE WITH THIS VEHICLE AND YET A FULL RECALL WAS NEVER MADE, DUE TO IT BEING LABELED AS NOT A SAFETY ISSUE. MY WIFE AND 18 MONTH OLD SON WERE STRANDED IN 14 DEGREE WEATHER FOR OVER 3 HOURS TODAY AND THE WIND CHILL WAS BELOW ZERO. I DO NOT UNDERSTAND HOW A COMPANY LIKE NISSAN CAN GET AWAY WITH SAYING THIS MALFUNCTION IS NOT A SAFETY ISSUE. NISSAN HAS ACKNOWLEDGED THE ISSUE, BUT CLAIMS IT WILL NOT BE COVERED AS OUR CAR IS OUT OF WARRANTY. WE NEVER RECEIVED ANYTHING STATING THAT THERE WAS POSSIBLY A DEFECTIVE PART ON OUR CAR. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ONLINE AND I'M SURE SEVERAL HAVE ALREADY FILED COMPLAINTS HERE AS WELL. NISSAN NOW WANTS US TO PAY OUT OF POCKET FOR AN AUTHORIZED DEALERSHIP TO DIAGNOSE THE PROBLEM THAT WE HAVE ALREADY DIAGNOSED, I FIND THIS TO BE AN UNACCEPTABLE BUSINESS PRACTICE, WHICH INDICATES THEY ARE MORE CONCERNED WITH MONEY THEN THE WELFARE OF THEIR CUSTOMERS. I HAVE HAD SEVERAL VEHICLES THAT HAD RECALLS AND NEVER ONCE WAS I REQUIRED TO PAY TO HAVE IT CHECKED OUT. *TR
Electrical system, Feb 18, 2015
AFTER MOVING MY CAR TO SHOVEL SNOW, I PARKED IT. I CAME OUT 2 HOURS LATER AND THE CAR WOULD NOT START. ELECTRONIC KEY WORKED, INTERIOR LIGHTS WORKED, HORN WORKED, ALARM WORKED BUT IT WOULD NOT START. I PRESSED THE START BUTTON AND NOTHING. WE TRIED TO JUMP START IT THINKING THE BATTERY MIGHT BE A LITTLE WEAK BUT NOTHING!!! NOW AFTER 2 DAYS OF RESEARCH AND MISSED WORK THE PROBLEM IS IN THE LOCK STEERING COLUMN. I NOW HAVE TO TOW THE CAR TO THE DEALERSHIP AND GOD KNOWS HOW MUCH THIS WILL COST ME. THANK HEAVEN THE CAR JUST DIDN'T DIE WHILE I WAS DRIVING IT! THE CAR ISN'T EVEN PAID OFF YET AND HAS ONLY 40,000 MILES...I HOPE YOUR AGENCY WILL DO SOMETHING FOR ALL THE PEOPLE OUT THERE LIKE MYSELF, THAT PAY GOOD HARD EARNED MONEY FOR SOMETHING, ONLY TO BUY A DEFECTIVE PIECE OF JUNK.IF IT WAS ONLY ME, I'D SUCK IT UP AND MOVE ON BUT ITS HUNDREDS OF US AND IF OTHER ALTIMA OWNERS AREN'T COMPLAIN NOW, DON'T WORRY THEY WILL!!! *TR
Electrical system, Feb 16, 2015
WENT OUT THIS MORNING, STARTED MY CAR, DROVE IT TO THE SUPERMARKET, CAME OUT AND THE CAR WON?T START. ACCORDING TO THE INTELLIGENT KEY WARNING LIGHT INFORMATION IN THE MANUAL, IT SAYS I HAVE TO CONTACT THE DEALER. LOOKING AT OTHER POSTS HERE AND OTHER SITES, THIS IS A KNOWN PROBLEM THAT NISSAN DOESN'T RECOGNIZE AS A RECALL PROBLEM. I JUST HOPE I DON?T GET RIPPED OFF TOO MUCH FOR THE REPAIR. *TR
Steering, Electrical system, Feb 13, 2015
THE ELECTRONIC STEERING COLUMN LOCK SUDDENLY FAILED, RESULTING IN THE INABILITY TO START THE CAR. I HAD TO TOW THE CAR TO THE DEALERSHIP TO FIND OUT THAT THE ISSUE IS OUT OF WARRANTY AND WOULD COST BE $900+. AFTER RESEARCHING THE ISSUE, I FOUND THOUSANDS OF SIMILAR EXPERIENCES WITH THE 2009 ALTIMA AND IT IS CLEAR THAT NISSAN IS WELL AWARE OF THIS ISSUE AND THEY HAVE NOT ISSUED A RECALL. I WAS STRANDED, AWAY FROM HOME, AND HAD TO REARRANGE MY ENTIRE DAY WHILE COMING OUT OF POCKET A LARGE SUM OF MONEY WHICH I, QUITE FRANKLY, DO NOT HAVE. I SUBMITTED A WARRANTY EXTENSION REIMBURSEMENT FORM TO NISSAN WHO TURNED AROUND AND TOLD ME THAT I WAS OUT OF LUCK. I WAS REFERRED TO THE NISSAN CONSUMER AFFAIRS WHO CONFIRMED THAT I WAS OUT OF LUCK. I NEVER RECEIVED ANY NOTICE THAT THERE WAS A RECURRING ISSUE WITH THE 2009 NISSAN ALTIMA, OTHERWISE, I WOULD HAVE TAKEN THE CAR IN TO CORRECT THE PROBLEM BEFORE IT BECAME A PROBLEM. I AM ONLY 3 MONTHS OUTSIDE OF THEIR EXTENDED WARRANTY TO BE ELIGIBLE FOR A REIMBURSEMENT. IT APPEARS TO ME THAT NISSAN IS AWARE OF THIS PROBLEM BUT REFUSES TO STAND BY THEIR PRODUCT. *TR
Electrical system, Feb 11, 2015
WENT OUT TO START CAR, AND WOULD NOT START. KEY FOB ALLOWS ME TO OPEN AND LOCK CAR, BUT I AM UNABLE TO GET MY CAR STARTED. I AM BEING TOLD THAT THIS IS A COMMON ISSUE FOR THE 2009 ALTIMAS, WHAT WITH THE STEERING COLUMN LOCKING, AND NOT BEING ABLE TO START. NISSAN HAS BEEN AWARE OF THIS PROBLEM, AND STILL NO RECALL. I WILL HAVE TO PAY TO HAVE THIS VEHICLE TOWED, AND POSSIBLY HAVE TO PAY OVER $1000.00 TO HAVE REPAIRED. THIS ISSUE USUALLY OCCURS AFTER 55,000 MILES, BUT I AM JUST AT 33,000. PLEASE WONT YOU HELP THOSE OF US WITH THIS ISSUE WITH A RECALL ! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Engine, Feb 9, 2015
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE ENGINE STALLED AND THE VEHICLE FAILED TO START WITH THE PUSH TO START BUTTON FUNCTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STARTER, THE FUEL LINE, AND THE STEERING COLUMN WERE REPLACED, BUT FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Electrical system, Feb 4, 2015
NISSAN ALTIMA 2009 ESCL (ELECTRONIC STEERING COLUMN LOCK) PART IS FAULTY AND FAILING ON THE NISSAN ALTIMA 2009. NISSAN IS AWARE OF THIS PROBLEM AND THE FIX AND HAS DOCUMENTED MORE INFORMATION HERE: HTTP://WWW.NISSANASSIST.COM/WEB/ESCL_WARRANTY_EXTENSION/FAQS.PHP?MENU=62. THEY STATE "NISSAN HAS DETERMINED THAT ON A SMALL NUMBER OF VEHICLES, DUE TO A MANUFACTURING IRREGULARITY THAT HAS SINCE BEEN CORRECTED, THE ESCL MAY MALFUNCTION AFTER THE STEERING COLUMN IS LOCKED AND COULD PREVENT THE ENGINE FROM STARTING." A PETITION ON CHANGE.ORG (HTTPS://WWW.CHANGE.ORG/P/NISSAN-MOTOR-COMPANY-RECALL-THE-2009-NISSAN-ALTIMA-TO-REPLACE-DEFECTIVE-STEERING-LOCK-SYSTEM) HAS RECEIVED 409 SUPPORTERS BEFORE IT WAS CLOSED. ADDITIONALLY, FURTHER INFORMATION HAS BEEN COLLATED HERE: HTTP://2009NISSANALTIMARECALL.WORDPRESS.COM/. HUNDREDS OF PEOPLE ARE AFFECTED, UNHAPPY CUSTOMERS. NISSAN IS BEING UNCOOPERATIVE NOW THAT THE WARRANTY EXTENSION WHICH IS WARRANTED UP TO 6 YEARS FROM THE PURCHASE DATE IS EXPIRING. IN MY CASE, I BOUGHT A 2009 NISSAN ALTIMA FROM A NISSAN DEALER AND HAD NO IDEA ABOUT THIS PROBLEM UNTIL I GOT STRANDED THREE SEPARATE TIMES BETWEEN DECEMBER 2014 AND JANUARY 2015. PLEASE DEMONSTRATE YOUR RESPECT FOR CUSTOMER SAFETY AND RECALL THE 2009 NISSAN ALTIMA TO REPLACE THE DEFECTIVE STEERING LOCK SYSTEM WHICH IS LEAVING NISSAN CUSTOMERS STRANDED. *TR
Electrical system, Feb 3, 2015
THE STEERING WHEEL LOCK IS DEFECTIVE IN COLD WEATHER FOR A NUMBER OF THE 2009 ALTIMA. I HAD NO WARNING OR IDEA THIS WAS AN ISSUE UNTIL I WAS STRANDED WITH MY CAR NOT STARTING DUE TO A KNOWN ISSUE WITH THE CARS. NISSAN WILL NOT PAY FOR THE REPAIR AS I AM 3 MONTHS OUTSIDE THE EXTENDED WARRANTY. THIS ISSUES IS VERY TROUBLESOME AS YOU CAN NOT USE THE CAR, IT HAS BECOME A PILE OF SCRAP. THIS NEEDS TO BE A RECALLED BY NISSAN AND FIXED AT THEIR EXPENSE. THE TWO TRUCK DRIVER TOLD ME THIS WAS THE 3RD ONE THIS MONTH WITH THE SAME ISSUE. *TR
Electrical system, Feb 2, 2015
THE STEERING LOCK CONTROL UNIT IS JAMMED AND IS CAUSING THE CAR NOT TO START. NISSAN WILL NOT ASSIST WITH THE FIX. THIS IS A COMMON AND KNOWN ISSUE WITH THIS VEHICLE. *TR
Steering, Electrical system, Service brakes, Engine, Jan 28, 2015
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. UPDATED 03/24/15*LJ UPDATED 10/19/2015*JS
Steering, Electrical system, Jan 27, 2015
AFTER REPLACING THE BATTERY THE VEHICLE WILL NOT START / TOW VEHICLE TO DEALER AND GOT AN ESTIMATE OF $1150.00 FOR THE STEERING LOCK SENSOR . I AM DISAPPOINTED AND ASK IF I HAD TO TAKE A CERTAIN PROCEDURE TO REPLACE THE BATTERY DEALER SERVICE ADVISOR RESPOND NO ......WHAT HAPPENED THE? NO ANSWER. *TR
Steering, Electrical system, Jan 26, 2015
DROVE CAR TO GAS STATION AND AFTER FILLING WITH GAS CAR WOULD NO LONGER START. CAR DID NOT RECOGNIZE KEY FOB. THE STEERING LOCK IS BROKEN AND REQUIRES $800.00 TO REPAIR. SPOKE WITH TOW TRUCK DRIVER WHO TOOK CAR TO DEALER AND THEY TOW A LOT OF THESE TO THE SHOP EACH WEEK WITH THE SAME PROBLEM. INCIDENT IS NOT ISOLATED. *TR
Electrical system, Jan 25, 2015
DROVE CAR TO STORE. LEAVING THE STORE AND STARTED TO START THE CAR. THE CAR WOULD NOT START. IT HAD A KEY LIGHT INDICATOR ON THE DASH BOARD AND A LOCK NOTICE ON THE IGNITION SWITCH. THE CAR WAS COMPLETELY LOCKED DOWN. THE CAR HAS A KEYLESS ENTRY. THE BATTERIES WERE GOOD IN THE VEHICLE AND THE FONT. HAD TO CALL A TOW TRUCK AND TAKE TO THE DEALERSHIP. VERY BIG INCONVENIENCE AS WIFE USES THE VEHICLE TO GO TO WORK. *TR
Steering, Electrical system, Jan 20, 2015
CAR WON'T START DUE TO THE ELECTRONIC STEERING COLUMN LOCK BEING DEFECTIVE. *TR
Steering, Electrical system, Jan 6, 2015
MY ORIGINAL INCIDENT DATE WAS NOT CORRECT AND I DID NOT INCLUDE THE VIN# OF THE VEHICLE SO I AM SUBMITTING AN UPDATED COMPLAINT DATE COMPLAINT FILED: 12/08/2014 COMPONENT(S): ELECTRICAL SYSTEM , ENGINE , STEERING DATE OF INCIDENT: 11/27/2014 NHTSA ID NUMBER: 10662919 AS PREVIOUSLY STATED I DROVE MY 2009 NISSAN ALTIMA 2.5S TO WORK ON 12/04, I DROVE MY 2009 NISSAN ALTIMA 2.5 SE TO WORK AND IT STARTED UP JUST FINE. HOWEVER, WHEN I WENT TO LEAVE WORK FOR THE DAY THE CAR WOULD NOT TURN OVER. THE KEYLESS REMOTE ALLOWED ME TO LOCK AND UNLOCK MY CAR, BUT THE CAR DID NOT START. INSTEAD AN ERROR CODE SHOWS THAT THE ELECTRONIC STEERING COLUMN LOCK (ESCL) MECHANISM WAS MALFUNCTIONING. ALSO, THERE IS A YELLOW KEY ICON ON THE LEFT SIDE OF THE DASH THAT INTERMITTENTLY FLASHES NO KEY. THERE WERE NO PRIOR WARNING THAT THE PART WAS ABOUT TO FAIL INCLUDING ANY LIGHTS ON THE DASH PANEL. I WAS LEFT STRANDED TRYING TO FIND A WAY HOME. DUE TO BEING IN A PARKING GARAGE I HAD TO LEAVE MY CAR FOR SEVERAL DAYS WAITING FOR A TOW TRUCK WITH CLEARANCE TO ENTER THE GARAGE. SINCE I CANNOT AFFORD TO PAY THE REPAIRS AT THIS TIME I HAVE BEEN A MONTH WITH NO CAR. NISSAN IS STILL REFUSING TO REPAIR MY CAR INDICATING THAT IT FALLS OUTSIDE OF THE WARRANTY EXTENSION PERIOD. WHICH IS INTERESTING CONSIDERING THERE IS A DETAILED LETTER EXPLAINING THE WARRANTY WHICH CLEARLY STATES, "NISSAN HAS DECIDED TO EXTEND THE NISSAN NEW VEHICLE LIMITED WARRANTY, AS IT APPLIES TO THE ESCL UNIT, FROM 3 YEARS / 36,000 MILES TO 6 YEARS / UNLIMITED MILES, WHICHEVER COMES FIRST." - HTTP://WWW.NISSANASSIST.COM/WEB/ESCL_WARRANTY_EXTENSION/PROGRAMDETAILS.PHP?MENU=61 BASIC MATH SHOWS THAT 6 YEARS FROM 2009 WOULD BE 2015 NOT 2014. SO I AM STILL NOT CERTAIN AS TO HOW I AM OUTSIDE OF THE WARRANTY PERIOD. SEEING AS HOW MY CLAIM WAS ORIGINALLY FILED IN 2014 THIS SHOULD MAKE ME ELIGIBLE FOR REPAIRS UNDER THE COVERED WARRANTY.
Steering, Electrical system, Jan 5, 2015
UPON ARRIVING BACK TO CAR AFTER ATTENDING CHURCH IT WOULD NOT START. STEERING WHEEL WAS NOT LOCKED, IGNITION LIGHT WOULD NOT COME OFF OF LOCK, BATTERY WAS GOOD. HAD TO HAVE VEHICLE TOWED. LEFT US STRANDED. TALKED TO NISSAN DEALERSHIP IN AUSTIN AND SAID IT WAS PROBABLY STEERING LOCK MECHANISM AS HAVE HAD SEVERAL PROBLEMS WITH 2009 NISSAN. SAID IT WAS NOT UNDER WARRANTY AND WOULD COST AROUND $1,000. UPON RESEARCHING FOUND THIS IS A VERY COMMON PROBLEM! WHY NOT A RECALL? *TR
Steering, Electrical system, Dec 29, 2014
I GOT INTO MY 2009 NISSAN ALTIMA 2.5 S AND I PUSHED THE START IGNITION BUTTON AND MY CAR WOULD NOT START. IT WAS THE STEERING COLUMN LOCK SET THAT CONTROLS THE ENTIRE VEHICLE'S STARTING CAPABILITIES. I HAD TO PAY FOR A TOW TRUCK TO COME TOW MY CAR WAY ACROSS TOWN TO A AUTO-NATION NISSAN DEALERSHIP IN FARMERS BRANCH, TEXAS ON THE CORNER OF WELCH ROAD AND HIGH WAY 635. THEY SAID THAT THIS SHOULD BE COVERED ON THE EXTENDED WARRANTY AND IT IS NOT HOWEVER THIS IS A RECALL ITEM THAT NISSAN SHOULD COVER THE COST FOR ALL OF THEIR CUSTOMER'S WHO PURCHASED THIS ROTTEN VEHICLE IN THE FIRST PLACE WITH THIS BUILT IN OBSOLESCENCE OR DESIGNED TO BREAK DOWN AND SHUT DOWN ON THE OWNER AND "LEAVE THEM STRANDED" WHY WOULD YOU KNOWINGLY ALLOW THIS DEFECT ON ALL OF THESE MILLION'S OF MANUFACTURED DEFECTED "JUNK" OF A CAR WHY WOULD YOU NISSAN ALLOW THIS PIECE OF SH_ T VEHICLE TO BE MADE KNOWING THAT THIS WOULD BE A "HUGE INCONVENIENCE TO THE CUSTOMER VEHICLE OWNER? I WAS TOLD BY NISSAN AUTONATION'S [XXX] THAT THE COST FOR REPAIRING THIS PIECE OF JUNK OF A POORLY AND CHEAPLY MADE CAR WOULD COST ME $849.00 PLUS TAX. WHAT THE [XXX] IS THE MATTER WITH YOU PEOPLE? ARE YOU OUT OF YOUR F MIND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Dec 28, 2014
I DROVE MY ALTIMA TO THE SHOPPING CENTER, THE VEHICLE WAS RUNNING FINE, THERE WAS NO SIGN OF A MECHANICAL PROBLEM. I PARKED THE CAR. WHEN I CAME OUT ABOUT 30 MINUTES LATER THE CAR WOULD NOT START. THE KEY LIGHT WAS FLASHING. CHANGED THE BATTERY IN THE KEY FOB BUT THE CAR STILL WOULD NOT START. APPEARS TO BE A STEERING COLUMN LOCK ISSUE. I HAD TO HAVE THE CAR TOWED TO A DEALER. FIVE DAYS LATER I AM STILL WAITING FOR THE NISSAN DEALERSHIP TO FIX IT. ALTHOUGH NISSAN HAS EXTENDED THE WARRANTY THERE NEEDS TO BE A RECALL. IT IS REPREHENSIBLE THAT NISSAN CONTINUES LETTING PEOPLE BE STRANDED WHEN THE COMPANY IS AWARE OF THIS FAILURE WITH THE VEHICLE. *TR
Steering, Electrical system, Dec 25, 2014
2009 NISSAN ALTIMA 2.5S COUPE. CAR STARTED FINE IN THE MORNING, THEN FAILED TO START (DID NOT CRANK) AFTER SITTING IN PARKING LOT FOR 1 HOUR. YELLOW "INTELLIGENT KEY" AND RED "SECURITY INDICATOR" LIGHT WERE LIT ON DASH, OTHERWISE NO OTHER INDICATIONS ON THE DASH. TRIED JUMPING BATTERY AND CHANGING KEY BATTERY, NO LUCK. CALLED LOCAL NISSAN DEALERSHIP, THEY SUSPECTED STEERING INTERLOCK ISSUE, STATED THAT THERE WAS A WARRANTY EXTENSION ON THIS. HAD VEHICLE TOWED TO DEALER. THEY CONFIRMED IT WAS THE STEERING INTERLOCK AND FIXED IT UNDER WARRANTY. NISSAN IS SUPPOSEDLY REIMBURSING FOR PART OF THE TOW CHARGE ALSO. FORTUNATELY, CAR WAS STILL WITHIN THE WARRANTY TIME LIMIT. DEALER STATED THERE WAS NO RECALL ISSUED, "NISSAN FIGURED IF THERE WAS GOING TO BE A PROBLEM, IT WOULD OCCUR WITHIN A CERTAIN TIME PERIOD". I WAS LUCKY TO BE NEAR HOME AND DEALERSHIP WHEN THIS HAPPENED, COULD HAVE BEEN WORSE. NOT SURE WHY THEY WOULDN'T ISSUE A RECALL ON THIS TYPE OF THING. *TR
Steering, Electrical system, Dec 21, 2014
THE CAR WAS DRIVEN TO A DOCTOR'S APPOINTMENT. WHEN WE RETURNED TO THE CAR, IT WOULD NOT START. WE JUMPED THE BATTERY AND NOTHING WOULD HAPPEN. NO LIGHTS WOULD TURN ON IN THE CAR AND THE BRAKE WAS VERY HARD TO PUSH DOWN. WE DID SOME RESEARCH ONLINE AND FOUND THAT THERE WAS A HUGE PROBLEM WITH THE STEERING MOUNT. WE ATTEMPTED TO GET IT STARTED THE NEXT DAY BY FOLLOWING DIRECTIONS ONLINE BUT NO LUCK. WE HAD IT TOWED AND FOUND OUT IT WAS IN FACT THE STEERING MOUNT. IT IS A LARGE EXPENSE, IMPACTED BY THE FACT THAT THE CAR HAD TO BE TAKEN TO A NISSAN PLANT TO BE REPROGRAMMED, ADDING AN ADDITIONAL 280 DOLLARS. THIS PART NEEDS A MASS RECALL! *TR
Steering, Electrical system, Dec 18, 2014
CAR WOULD NOT START AFTER WORK ON 12/16/14. LOCKS WORKED FINE AND DOORS UNLOCKED. TRIED JUMPING CAR BATTERY AND CHANGING BATTERIES IN KEY WITH NO SUCCESS. HAD CAR TOWED TO LOCAL NISSAN DEALERSHIP THAT NIGHT. AFTER LOOKING AT CAR ON 12/17/14, LOCAL SHOP ADVISED THE ISSUE TO BE THE ELECTRONIC STEERING COLUMN LOCK. AFTER REVIEWING THIS TO BE A COMMON ISSUE, SO COMMON NISSAN EXTENDED WARRANTY FOR THIS MODEL FOR THIS PART TO 6 YRS UNLIMITED MILES (MY CAR HAS ABOUT 80,000 MILES). I ASK THE SERVICE ADVISOR AT THE NISSAN DEALER WAS THERE ANY RECALL ON THIS PART BECAUSE OF ALL THE ISSUES WITH IT. I WAS TOLD NO AND IT WOULD COST $1196 TO REPAIR IT. SO I CALL NISSAN CONSUMER AFFAIRS FOR ANY CHANCE OF COVERING UNDER THIS WARRANTY. NISSAN STATED THEY WOULD NOT DO ANYTHING UNTIL I HAD A DEALER REVIEW THE ISSUE. DEALER CONFIRMED ISSUE. BUT I WAS FULLY DENIED WAS TOLD THE WARRANTY HAD EXPIRED OCTOBER OF 2014 AND THEY COULD NOT DO ANYTHING, WITH THE LARGE VOLUME OF COMPLAINTS HERE AND NISSANS OWN ADMISSION OF KNOWN ISSUE BY EXTENDING WARRANTY FOR THIS MODEL YEAR AND PART, SOMETHING MORE NEEDS TO BE DONE. IM VERY DISAPPOINTED WITH NISSAN. SINCE 2007 I HAVE PURCHASED 4 NISSAN AN AT THIS POINT I WILL NEVER SPEND MY HARD EARN MONEY ON ANOTHER NISSAN PLEASE SPREAD THE WORD ON HOW NISSAN IS TREATING THEIR SO CALLED "VALUED CUSTOMERS'. *TR