2009 Nissan Altima

Problems, recalls and owner-reported issues

Steering is the leading concern among 1,547 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Altima model years with reports.

Complaints by model year
  1. 1,547

Of the 2009 reports, 36 involved a crash and 8 involved a fire. 21 people were injured and 2 people died.

Primary concernSteering859 reports · 56% of complaints
Owner complaints1,547Filed with NHTSA
Recall relationship4 safety recallsNHTSA campaign records

What owners report most often

  1. Steering859
  2. Electrical system466
  3. Other or unspecified146
  4. Engine107
  5. Power train95
  6. Air bags91
  7. Structure90
  8. Vehicle speed control49

Recalls and investigations

  1. Equipment, electrical, navigational system(global positioning system)Sep 10, 2010

    NISSAN IS RECALLING CERTAIN VEHICLES THAT WERE EQUIPPED WITH A GARMIN NUVI MODEL 750 NAVIGATION SYSTEM. THE BATTERIES CONTAINED IN THE AFFECTED GPS UNITS CAN OVERHEAT.

    OVERHEATED BATTERIES COULD RESULT IN A FIRE.

    NISSAN WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY GARMIN TECHNICIANS BY REPLACING THE BATTERY AND INSERTING A SPACER ON TOP OF THE BATTERY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT GARMIN DIRECTLY AT 1-866-957-1981 OR NISSAN AT 1-800-647-7261.

    Campaign 10V401000 on NHTSA.gov

  2. SuspensionSep 16, 2009

    NISSAN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 ALTIMA AND MAXIMA PASSENGER CARS. THE UPPER FRONT STRUT INSULATORS MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION RESULTING IN A POTENTIAL FOR THE STRUT INSULATOR TO CRACK.

    IF THE STRUT INSULATOR IS CRACKED, THERE IS A POTENTIAL FOR THE STRUT ROD TO COME OUT OF ITS MOUNTING POSITION, WHICH COULD AFFECT VEHICLE STABILITY AND INCREASE THE RISK OF A CRASH.

    NISSAN WILL NOTIFY OWNERS AND DEALERS WILL REPLACE BOTH LEFT AND RIGHT SIDE FRONT STRUT INSULATORS FREE OF CHARGE. THE SAFETY RECALL BEGAN OCTOBER 2009. OWNERS MAY CONTACT NISSAN AT 1-800-NISSAN1 (1-800-647-7261).

    Campaign 09V358000 on NHTSA.gov

  3. Structure, body, doorJan 9, 2009

    NISSAN IS RECALLING 225 MY 2009 ALTIMA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 214, "SIDE IMPACT PROTECTION." THESE VEHICLES MAY HAVE BEEN MANUFACTURED WITH AN OUT-OF-SPECIFICATION WELD ON THE DOOR ASSEMBLY.

    THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

    ALL THE AFFECTED VEHICLES HAVE BEEN BROUGHT BACK FROM THE DEALERSHIPS AND REMEDIED AT THE FACTORY. NO VEHICLES HAD BEEN RETAILED.

    Campaign 09V006000 on NHTSA.gov

  4. WheelsSep 15, 2008

    NISSAN IS RECALLING 3,403 MY 2009 ALTIMA VEHICLES EQUIPPED WITH 16-INCH ALLOY WHEELS. SOME THESE WHEELS MAY NOT HAVE BEEN MANUFACTURED TO SPECIFICATION. THIS COULD CAUSE ONE OR MORE OF THE FIVE LUG NUTS ATTACHING THE WHEEL TO THE VEHICLE TO BECOME LOOSE.

    IF THE LUG NUTS BECOME LOOSE, IT COULD EVENTUALLY RESULT IN A LOSS OF CONTROL AND A CRASH WITHOUT WARNING.

    DEALERS WILL INSPECT THE VEHICLE TO DETERMINE IF IT IS EQUIPPED WITH ONE OF THE AFFECTED WHEELS. IF IT IS, THE WHEELS WILL BE REPLACED WITH NEW ONES THAT HAVE BEEN MANUFACTURED TO THE CORRECT SPECIFICATION. THE RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

    Campaign 08V464000 on NHTSA.gov

Representative owner complaints: electrical system

466 reports, newest first. Show all

  1. Steering, Electrical system, Mar 8, 2017

    REPLACED STEERING LOCK DECEMBER 6, 2013, AND AGAIN MARCH 7, 2017. HAS LEFT ME STRANDED TWO DIFFERENT TIMES. REPLACED WITH NISSAN PART THAT THEY KNOW IS DEFECTIVE AND HAD TO REPLACE WITH SAME DEFECTIVE PART AGAIN 3 YEARS AND 3 MONTHS LATER AT MY OWN EXPENSE THE SECOND TIME.

  2. Steering, Power train, Electrical system, Feb 23, 2017

    TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. AFTER THE VEHICLE WAS STARTED, IT FAILED TO SHIFT OUT OF PARK AND THE INTELLIGENT KEY SYSTEM WARNING INDICATOR ILLUMINATED THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT UNKNOWN PARTS RELATED TO THE STEERING LOCK MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. UPDATED 05/10/17*LJ *CN

  3. Steering, Electrical system, Feb 23, 2017

    MY 2009 NISSAN ALTIMA WILL NOT START, CAN NOT MOVE GEARS, LOCK OR UNLOCK DOORS AND WINDOWS DON'T WORK. THE PART HAD A RECALL THAT NEEDS TO BE REINSTATED.IF THIS HAPPENED IN THE MIDDLE OF NOWHERE I COULD HAVE BEEN RAPED OR KILLED. THIS IS A TREMENDOUS SAFETY ISSUE!

  4. Steering, Electrical system, Engine, Feb 17, 2017

    THE START PUSH BUTTON IGNITION AND THE INTELLIGENT KEY WILL NOT ENGAGE.. THE STEERING WHEEL IS LOCKED AND WILL NOT ALLOW THE BRAKE PAD TO DEPRESS FOR THE OPERATION OF THE VEHICLE. I AM LEFT DEAD IN THE WATER WITH NO WAY TO START OR USE THE ACCESSORIES FUNCTION TO TURN ON THE RADIO OR ALLOW MY PHONE TO CHARGE IN THE BATTERY PORT. I WENT TO PICK UP MY FAMILY WENT TO START THE CAR AND THERE WAS NO RECOGNITION.

  5. Electrical system, Feb 16, 2017

    STEERING WHEEL LOCK FAILURE RENDERED THE CAR UNSTARTABLE

  6. Electrical system, Feb 16, 2017

    WHEN I LEFT THE OFFICE TO START MY CAR YESTERDAY EVENING ON 2/15/2017, I USED MY KEY FOB TO REMOTELY UNLOCK MY PARKED 2009 NISSAN ALTIMA. UPON ENTERING THE VEHICLE AND DEPRESSING THE BRAKE THOUGH, THE PUSH BUTTON IGNITION DID NOTHING. THE CAR DID NOT START, NOR WOULD IT SWITCH TO ACCESSORY MODE. ON THE DASH CLUSTER, AN AMBER COLORED "KEY" LIGHT LIT UP. THE PUSH BUTTON IGNITION GLOWED ORANGE WHILE THE RING AROUND IT SAID "LOCK;" NOTHING SEEMED TO ALLOW THE CAR TO START. IT WAS AS IF THE KEY FOB WAS NOT RECOGNIZED BY THE CAR. EVEN THOUGH I WAS REPEATEDLY ABLE TO LOCK AND UNLOCK THE DOORS REMOTELY FROM OUTSIDE THE VEHICLE (THE CR2025 BATTERY INSIDE WAS NOT DEAD...) AND THE INTERIOR LIGHTS WOULD WORK (THE CAR BATTERY WAS NOT DEAD EITHER...), THE CAR REFUSED TO START. I CONSULTED THE MANUAL AND VERIFIED THAT THE KEY FOB WAS INSERTED CORRECTLY INTO THE SLOT TO THE LEFT OF THE STEERING COLUMN - STILL, THE CAR REFUSED TO START. I CALLED AAA TO REQUEST A TOW SINCE NOTHING SEEMED TO LET ME START THE CAR. FOR THE NEXT HOUR AND A HALF I SAT IN BELOW-FREEZING TEMPERATURES WHILE I WAITED FOR THE TOW TRUCK I CALLED FOR TO ARRIVE. MY CAR WAS TOWED TO THE DEALERSHIP WHERE IT WAS ORIGINALLY PURCHASED. MY SPOUSE MET ME AT THE DEALERSHIP WITH THE OTHER KEY FOB SO WE COULD TEST WHETHER MY KEY WAS THE ONLY AFFECTED FOB; UNFORTUNATELY, THE OTHER KEY FOB DID NOT ALLOW THE CAR TO START EITHER. AFTER SEARCHING ONLINE, OTHERS HAVE BEEN STRANDED TOO: HTTPS://2009NISSANALTIMARECALL.WORDPRESS.COM/2013/04/08/VICTORY-2009-NISSAN-ALTIMA-STEERING-LOCK-VOLUNTARY-RECALL/ WHILE AT THE DEALERSHIP, THE SERVICE ADVISOR TOLD ME SHE HAD SEEN MANY SIMILAR FAILURES ON OTHER 2009 ALTIMAS - SHE ALSO TOLD ME IT COULD NOT BE DRIVEN UNLESS IT WAS FIXED FOR $1,200. NISSAN'S CARLOS GHOSN LEFT ME STRANDED WITH A BROKEN VEHICLE AND I AM NOT A HAPPY CUSTOMER... I WOULD NEVER BUY ANOTHER NISSAN AGAIN.

  7. Steering, Electrical system, Feb 16, 2017

    TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHILE TRYING TO START THE VEHICLE, THE POWER STEERING LOCK WAS FAULTY AND THE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

  8. Steering, Electrical system, Feb 14, 2017

    MY NISSAN ALTIMA 2009 LEFT ME STRANDED IN A PARKING LOT AT NIGHT. THE STEERING WOULD NOT LOCK AND THE CAR WOULD DO NOTHING! LUCKILY AFTER SEVERAL ATTEMPTS THE CAR DID START. NOW A MONTH LATER, THANKFULLY, THIS HAPPENED AGAIN IN MY DRIVEWAY AT HOME! I COULD HAVE BEEN MURDERED OR RAPED IN THAT PARKING LOT! I AM HEARING THERE WAS A RECALL THAT WAS AMENDED IN JANUARY 2016. I DON'T HAVE OVER $10000. FOR THIS REPAIR THAT COULD HAVE TAKEN MY LIFE. I AM AFRAID TO DRIVE FOR FEAR OF BEING STRANDED AGAIN!

  9. Steering, Electrical system, Feb 12, 2017

    CAR WOULD NOT START, LOCKED UP ON ME. VEHICLE TOWED TO NISSAN, TOLD IT WILL COST ME CLOSE TO $1000 TO REPAIR, NOTICED OTHER COSTUMERS HAD THIS SAME PROBLEM. NISSAN EXTENDED THE WARRANTY FOR 6 YEARS WHICH EXPIRED 4-25-2015. MY VEHICLE WAS PARKED IN PLAZA PARKING LOT

  10. Electrical system, Feb 10, 2017

    WIFE DROVE CAR TO WORK, GOT READY TO LEAVE AND CAR WOULD NOT START. SECURITY LIGHTS ON DASH WAS LIT UP . I CAME HOME FROM WORK TRIED EXTRA KEY FOB AND TRIED NEW CAR BATTERY, STILL WOULD NOT START. HAD CAR TOWED 25 MILES TO DEALER AND WAS INFORMED THE PROBLEM WAS STEERING LOCK ASSEMBLY MODULE, A WELL KNOW PROBLEM WITH THE 2009 NISSAN ALTIMA. THIS COST ME 1124.00 DOLLARS AND SHOULD HAVE BEEN COVERED IN A FACTORY RECALL. THE 2009 NISSAN ALTIMA IS NOTORIOUS FOR THIS PROBLEM. THE CAR ONLY HAD 68428 MILES AT TIME OF INCIDENT

  11. Steering, Electrical system, Feb 7, 2017

    MY VEHICLE WOULDN'T START AFTER FUELING AT A GAS PUMP.

  12. Steering, Electrical system, Engine, Feb 6, 2017

    I STARTED MY CAR AS USUAL TO RUN SOME ERRANDS. IT STARTED FINE. I STOPPED AT THE GAS STATION AND SHUT OFF THE CAR. IT WOULD NOT START AGAIN. IT WAS FREEZING COLD. MY CAR WAS BLOCKING THE GAS PUMP AND IT COULD NOT BE MOVED. I RULED OUT THE KEY FOB BECAUSE IT STILL UNLOCKED THE DOORS. I INSERTED THE KEY FOB IN THE EMERGENCY SOCKET THAT IS SUPPOSED TO START THE CAR IN CASE THE BATTERY IN THE KEY FOB DIES. STILL NOTHING. I HAD MY BROTHER BRING ME A NEW BATTERY FOR THE KEY FOB. STILL NOTHING. HE TOOK ME HOME. I HAD TO LEAVE THE CAR THERE. AFTER SOME INTERNET RESEARCH, MANY MANY OTHERS WITH NISSANS WERE HAVING THE SAME ISSUES. THE CULPRIT IS THE ELECTRONIC STEERING LOCK MODULE. IT LOCKS THE STEERING WHEEL AND YOU CANNOT START THE CAR WHEN IT IS LOCKED. I WENT BACK TO THE CAR TORE THE PANEL APART AND LOCATED THE STEERING LOCK. THE RESEARCH I DID SAID THAT SOMETIMES YOU COULD GET IT TO RELEASE THE LOCK PIN IF YOU TAP ON IT WITH HAMMER. SO I STEPPED ON THE BRAKE WHILE HOLDING IN THE START BUTTON AND TAPPING ON THE STEERING LOCK MODULE. AFTER 20 MINUTES OF BANGING ON THE MODULE IT DISENGAGED ENOUGH TO START THE CAR. I DROVE IT HOME AND SHUT IT OFF. IT WON'T START AGAIN. NISSAN SAYS THE WARRANTY RAN OUT JAN. 1ST, 2016. THIS SHOULD BE A RECALL. THE DEALERSHIP QUOTED ME A PRICE OF $679.51 JUST FOR THE PART NOT INCLUDING LABOR. THAT IS RIDICULOUS! WHAT IF I WERE SOMEWHERE REMOTE AND THE CAR WOULD NOT START? I COULD HAVE FROZE TO DEATH. PLEASE LOOK INTO THIS ISSUE AS IT SEEMS TO HAVE HAPPENED TO 1000S OF PEOPLE.

  13. Electrical system, Engine, Feb 1, 2017

    THIS IS BY FAR THE WORST VEHICLE I HAVE EVER PURCHASED. I HAVE REPLACED THE TRANSMISSION ONCE....IT STILL DOES NOT WORK PROPERLY AND SHIFTS SO HARD MY PASSENGERS THINK I'M SLAMMING ON THE BRAKES. AND NOW THE STEERING LOCK MODULE HAS FAILED. AFTER READING 100S OF COMPLAINTS FROM PEOPLE WITH THE SAME ISSUE, I AM APPALLED TO FIND THAT THIS IS NOT A RECALL. I WILL NEVER PURCHASE ANOTHER NISSAN NOR WILL ANYONE THAT KNOWS ME AS THEY'VE WITNESSED ALL ISSUES OCCUR WITH ZERO ACCOUNTABILITY ON NISSAN'S ACCOUNT.

  14. Steering, Electrical system, Jan 31, 2017

    OUT OF NOWHERE, I PARKED MY CAR AND WHEN I WENT TO START IT, THE CAR WOULD NOT START AND THE KEY LIGHT WAS ON. I THOUGHT MY KEY BATTERY DIED AND AFTER TRYING DIFFERENT KEYS, ETC, DETERMINED THERE WAS ANOTHER ISSUE. AFTER RESEARCH, I DISCOVERED THAT IT IS A WELL-KNOWN ISSUE WITH THE STEERING LOCK. AFTER TAPPING THE UNIT BELOW THE STEERING WHEEL, I WAS ABLE TO GET IT TO LOCK AND START THE CAR. THEN, 2 DAYS LATER, IT HAPPENS AGAIN. I WAS ABLE TO TAP IT TO GET IT TO WORK AGAIN BUT THIS COULD HAPPEN AT ANY TIME IN ANY PLACE LEAVING YOU STRANDED. *TR

  15. Electrical system, Jan 26, 2017

    2009 NISSAN ALTIMA CAR WOULD NOT START. LEFT STRANDED AT WORK. HAD TO HAVE CAR TOWED TO HOME AND THEN TOWED TO DEALERSHIP. COST OF ELECTRONIC BOX IN STEERING 1100.00. THIS IS WRONG SO MANY PEOPLE ARE HAVING THIS PROBLEM. THIS SHOULD BE A RECALL. *TR

  16. Electrical system, Jan 25, 2017

    TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC STEERING LOCK ASSEMBLY NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,122....UPDATED 05/19/17 *BF *CN

  17. Steering, Power train, Electrical system, Jan 25, 2017

    AS I WAS LEAVING WORK ON FRIDAY NIGHT AT ABOUT 11:35PM WHEN I GOT TO MY CAR, I FOUND MYSELF STUCK IN A PARKING LOT TRYING TO TURN ON MY IGNITION. THE CAR DIDN'T GIVE ME NO WARNING AS THE DASHBOARD GAVE ME A SYMBOL OF THE WORD "KEY" DISPLAY WITH A KEY BELOW IT. I WOULD PUSH THE BRAKE AND THE START BUTTON AND THE CAR WOULD NOT MAKE A SOUND. I HAD TO GET MY CAR TOWED TO MY HOUSE IN ORDER TO REMOVE IT FROM THE PARKING LOT. AS I WAS GOING THROUGH THE MANUAL I FOUND OUT THAT IT WAS THE STEERING IGNITION LOCK THAT WAS CAUSING THIS ISSUE WITH THE IGNITION. I'M A 24 YEAR OLD PREGNANT WOMAN AND THIS IS REALLY UNSAFE. I WAS READING ONLINE AND IT SAID THAT NISSAN GAVE A 6 YEAR EXTENDED WARRANTY FOR THIS ISSUE BUT I NEVER RECEIVED A NOTICE FROM THE DEALER WHILE I WAS PAYING IT OFF AND NOW THAT THE ISSUE HAS POPPED OUT BEING 2017 THE DEALER IS TELLING ME THAT THE WARRANTY HAS EXPIRED IN 2015 AND IT WILL COST ME $1,200 TO FIX THE ISSUE. *TR

  18. Electrical system, Jan 24, 2017

    INTELLIGENT KEY WARNING LIGHT CAUSING STEERING WHEEL TO LOCK UP AND NEED TOW TO NISSAN DEALER FOR REPAIR. THERE IS NO WARNING FOR THIS MALFUNCTION.

  19. Steering, Electrical system, Jan 23, 2017

    MY NISSAN ALTIMA 2.5 S COUPE WAS FUNCTIONING NORMALLY WITH NO ISSUES WHATSOEVER UNTIL 3 MORNINGS AGO WHEN I WAS AT HOME AND LEAVING FOR WORK. I OPENED MY CAR DOOR WITH THE PUSH-BUTTON KEY AND TURNED ON THE HEADLIGHTS WITHOUT ISSUES. WHEN I PUSHED THE START/IGNITION BUTTON NEXT TO THE STEERING WHEEL ON MY PARKED CAR, THERE WAS ABSOLUTELY NO RESPONSE FROM THE VEHICLE. THE ENGINE DID NOT TURNOVER OR MAKE ANY NOISE SUGGESTING IT WAS ATTEMPTING TO. I HAD DRIVEN THIS CAR 8 HOURS PRIOR AND SAW NO LIGHTS ON THE DASHBOARD OR ABNORMAL NOISES INDICATING THAT THERE WAS AN IMPENDING ISSUE. AFTER DOING MY OWN RESEARCH ON THE PROBLEM AND HAVING THE CAR EVALUATED AT A NISSAN DEALERSHIP, I DISCOVERED THAT I WAS NOT ALONE IN HAVING THIS OCCUR, AS THERE HAD BEEN OTHER NISSANS AND INFINITIS FROM THAT YEAR THAT HAVE HAD THE EXACT SAME ISSUE WITH THE ESCL (ELECTRONIC STEERING COLUMN LOCK) UNIT. NUMEROUS PEOPLE HAVE BEEN IN THE SAME SITUATION AS ME AT DIFFERENT TIMES OF THE DAY/NIGHT AND LOCATIONS. THIS POSES A SIGNIFICANT SAFETY RISK TO PEOPLE WHO OPERATE THIS CAR. THERE IS ABSOLUTELY NO WARNING THAT THERE IS AN ISSUE WITH THE STEERING COLUMN AND CAN HAPPEN ANYWHERE, AT ANY TIME, AND IN ANY WEATHER. LUCKILY I WAS IN A SAFE AREA AT THE TIME WHEN IT HAPPENED TO ME, BUT I FEAR FOR ANYONE ELSE THAT HAS THIS OCCUR IN AN UNSAFE LOCATION OR IN UNSAFE WEATHER CONDITIONS. I BELIEVE THAT NISSAN SHOULD BE HELD RESPONSIBLE FOR THE PROBLEMATIC CAR PART, REGARDLESS OF WHEN THE CAR WAS PURCHASED, THAT HAS OBVIOUSLY GIVEN SEVERAL PEOPLE ISSUES AND CAN LEAVE PEOPLE STRANDED SOMEWHERE WITHOUT ANY WARNING. *TR

  20. Electrical system, Jan 23, 2017

    CAR WOULD NOT START WOULD NOT RECOGNIZE KEY FOB. ELECTRICAL STEERING CONTROL LOCK FAILED. LEFT DAUGHTER STRANDED. VEHICLE WAS STATIONARY.

  21. Steering, Electrical system, Electronic stability control (ESC), Jan 20, 2017

    VEHICLE WOULD NOT START. KEYLIGHT FLASHED. CAR NEEDED TO BE TOWED IN HEAVY RAIN FROM MY WORK IN AN UNSAFE AREA AND TOWED TO MY HOUSE AND DEALERSHIP. CAR HAS FAULTY ELECTRONIC STEERING COLUMN LOCK. NISSAN WILL NOT HONOR EXTENDED WARRANTY EVEN THOUGH THIS WAS A KNOWN ISSUE TO NISSAN. I WAS TOLD BY NISSAN CONSUMER AFFAIRS THAT THE EXTENDED WARRANTY WAS NEVER ADVERTISED TO CONSUMERS AND WAS NOT A RECALL BUT THE EXTENDED REPAIR WARRANTY WAS AVAILABLE UNTIL APRIL 25 2016. I FIND THIS UNACCEPTABLE AND I'M UNSAFE ALSO PUTTING MY FAMILY AT RISK. NISSAN CONSUMER AFFAIRS HAVE ASSIGNED A CASE NUMBER TO ME. CASE NUMBER IS [XXX]. PLEASE HELP ME. THANK YOU. * INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  22. Power train, Electrical system, Jan 18, 2017

    I WAS AT A GAS STATION IN A UNSAFE AREA (HIGH CRIME) AND MY CAR WOULD NOT START BACK UP. MY CAR WENT INTO "LOCK MODE", AFTER RESEARCH THE STEERING LOCK CAN MALFUNCTION ON THE 2009 NISSAN ALTIMA. LOOKS LIKE THE WARRANTY USED TO BE 8 YEARS AND IT WAS CHANGED TO 6 YEARS. THIS WOULD HAVE BEEN THE 8TH YEAR FOR ME. I WAS TERRIFIED BEING STUCK WITH NO RIDE. IT TOOK ME AN HOUR TO FIND SOMEONE TO PICK ME UP. I HAD TO LEAVE THE CAR OVERNIGHT. IF THIS IS A COMMON ISSUE WHY WAS THE WARRANTY SHORTENED? OR WHY IS THERE NOT A LIFETIME WARRANTY ON THIS PART? BEING STRANDED FOR AN ISSUE THAT IS THE MANUFACTURERS FAULT IS UNACCEPTABLE. I HAVE NEVER BEEN MORE SCARED IN MY LIFE THAN I WAS LAST NIGHT. I SAT IN MY CAR WAITING FOR A TOW. I AM A FEMALE AND I HAD MULTIPLE MEN APPROACH MY CAR. TERRIFIED. UNSAFE. THIS PROBLEM COULD HAVE BEEN MUCH MUCH WORSE BUT IT NEEDS TO BE ADDRESSED AND UNDER WARRANTY.

  23. Steering, Electrical system, Other or unspecified, Jan 13, 2017

    OWNER OF A 09 NISSAN ALTIMA 2.5 S. MY WHOLE FAMILY GOT STUCK WITH THE CAR THAT DIDNT START AT ALL, THERE'S A KEY LOGO IN THE DASH PANEL SHOWING SO I WENT TO FIND SOME SOLUTIONS ONLINE AND FOUND THAT IM LOST BECAUSE IT WONT START AGAIN UNTIL FIX BY A DEALER. NO FUN AT ALL BECAUSE I FOUND THAT I MIGHT HAVE TO PAY OUT OF MY POCKET AND THIS BEEN A OLD PROBLEM THAT I NEVER WAS MENTIONED BY MY SERVICE DEALER. NISSAN NEEDS TO DO SOMETHING ABOUT IT.

  24. Electrical system, Jan 12, 2017

    STEERING LOCK DEFECTIVE, KNOWN PROBLEM BY NISSAN SINCE 2009, REFUSED TO RECALL THE CARS INVOLVED. I JUST SPENT $923.00 TO FIX MY '09 WITH 91K MILES ON IT. CAR LEFT ME STRANDED IN A SAFE SPOT, FORTUNATELY. AFTER I PARKED, WALKED AWAY FOR A FEW MINUTES, TRIED TO RESTART, NOTHIING BUT THE TWO KEY LIGHTS IN THE DASH, HORN, OVERHEAD LIGHTS AND ALARM. STEERING WHEEL WOULD NOT LOCK. THIS NEEDS TO BE AN ACTIVE RECALL AND OWNERS REIMBURSED FOR THE WORK INVOLVED!!!

  25. Electrical system, Jan 8, 2017

    THE INTELLIGENT KEY SYSTEM FAILED RENDERING THE CAR COMPLETELY INOPERABLE. I DROVE THE CAR WHICH OPERATED PERFECTLY WITH NO WARNING LIGHTS, TURNED IT OFF AND NEXT TIME I GOT INTO THE CAR TO START IT AND DRIVE AWAY. THE INTELLIGENT KEY (PUSHBUTTON START) DID NOT RECOGNIZE THAT THE KEY WAS IN THE CAR SO THE CAR WOULD NOT START. THE STEERING WHEEL WAS LOCKED SO COULD NOT BE STEERED, COULD NOT BE PUSHED DUE TO THE CAR BEING LOCKED IN PARK. NO ACCESSORIES FUNCTIONED INSIDE THE CAR. THE REMOTE FUNCTIONS ON THE KEY FOB ALL WORKED, DOOR LOCKS, TRUNK RELEASE, PANIC BUTTON, BUT THE IGNITION SYSTEM WAS A COMPLETE FAIL. THERE IS NO BYPASS FOR THE AVERAGE CONSUMER. WHILE IT IS CERTAINLY INCONVENIENT, IT COULD ALSO BE DANGEROUS IF THE CAR WAS TO HAVE BEEN SHUT OFF IN A REMOTE AREA, IN SEVER COLD OR BESIDE A BUSY HIGHWAY. THE VEHICLE WAS STATIONARY POINT OF FAILURE, PARKED ON A SIDE STREET. I WAS FORTUNATE THAT I WAS AT A RELATIVES HOME AS THE TEMPERATURE WAS -3 WITH A WIND CHILL OF -15. NISSAN REALIZED THAT THE STEERING LOCK MECHANISM WAS FAULTY AND ORIGINALLY OFFERED A FREE REPLACEMENT FOR THIS PART WHICH IS ESTIMATED TO COST BETWEEN $500-$900, BUT FROM WHAT I HAVE READ THEY HAVE RESCINDED THAT OFFER AS OF JANUARY OF 2016.