2009 Nissan Altima
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,547 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Altima model years with reports.
Of the 2009 reports, 36 involved a crash and 8 involved a fire. 21 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, navigational system(global positioning system)Sep 10, 2010
NISSAN IS RECALLING CERTAIN VEHICLES THAT WERE EQUIPPED WITH A GARMIN NUVI MODEL 750 NAVIGATION SYSTEM. THE BATTERIES CONTAINED IN THE AFFECTED GPS UNITS CAN OVERHEAT.
OVERHEATED BATTERIES COULD RESULT IN A FIRE.
NISSAN WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY GARMIN TECHNICIANS BY REPLACING THE BATTERY AND INSERTING A SPACER ON TOP OF THE BATTERY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT GARMIN DIRECTLY AT 1-866-957-1981 OR NISSAN AT 1-800-647-7261.
Campaign 10V401000 on NHTSA.gov
SuspensionSep 16, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 ALTIMA AND MAXIMA PASSENGER CARS. THE UPPER FRONT STRUT INSULATORS MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION RESULTING IN A POTENTIAL FOR THE STRUT INSULATOR TO CRACK.
IF THE STRUT INSULATOR IS CRACKED, THERE IS A POTENTIAL FOR THE STRUT ROD TO COME OUT OF ITS MOUNTING POSITION, WHICH COULD AFFECT VEHICLE STABILITY AND INCREASE THE RISK OF A CRASH.
NISSAN WILL NOTIFY OWNERS AND DEALERS WILL REPLACE BOTH LEFT AND RIGHT SIDE FRONT STRUT INSULATORS FREE OF CHARGE. THE SAFETY RECALL BEGAN OCTOBER 2009. OWNERS MAY CONTACT NISSAN AT 1-800-NISSAN1 (1-800-647-7261).
Campaign 09V358000 on NHTSA.gov
Structure, body, doorJan 9, 2009
NISSAN IS RECALLING 225 MY 2009 ALTIMA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 214, "SIDE IMPACT PROTECTION." THESE VEHICLES MAY HAVE BEEN MANUFACTURED WITH AN OUT-OF-SPECIFICATION WELD ON THE DOOR ASSEMBLY.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
ALL THE AFFECTED VEHICLES HAVE BEEN BROUGHT BACK FROM THE DEALERSHIPS AND REMEDIED AT THE FACTORY. NO VEHICLES HAD BEEN RETAILED.
Campaign 09V006000 on NHTSA.gov
WheelsSep 15, 2008
NISSAN IS RECALLING 3,403 MY 2009 ALTIMA VEHICLES EQUIPPED WITH 16-INCH ALLOY WHEELS. SOME THESE WHEELS MAY NOT HAVE BEEN MANUFACTURED TO SPECIFICATION. THIS COULD CAUSE ONE OR MORE OF THE FIVE LUG NUTS ATTACHING THE WHEEL TO THE VEHICLE TO BECOME LOOSE.
IF THE LUG NUTS BECOME LOOSE, IT COULD EVENTUALLY RESULT IN A LOSS OF CONTROL AND A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE VEHICLE TO DETERMINE IF IT IS EQUIPPED WITH ONE OF THE AFFECTED WHEELS. IF IT IS, THE WHEELS WILL BE REPLACED WITH NEW ONES THAT HAVE BEEN MANUFACTURED TO THE CORRECT SPECIFICATION. THE RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Campaign 08V464000 on NHTSA.gov
Representative owner complaints: steering
859 reports, newest first. Show all
Steering, Nov 6, 2016
THE KEY ICON DISPLAYS AND THE CAR DOES NOT START WHILE IT WAS STATIONARY. DEALER SAID STEERING LOCK UNIT (NISSAN PART #: 48700-9N00B) IS SHORT CIRCUITED. NISSAN DEALER IS ASKING FOR $1,100 TO FIX IT.
Steering, Nov 3, 2016
I WAS AT A FRIENDS HOUSE IN DOWNTOWN ALBANY DOING SOME WORK, BUT WHEN IT CAME TIME TO LEAVE I GOT IN MY CAR WHICH WAS PARKED ON THE STREET AND MY CAR JUST WOULDN'T START. I TOWED IT TO A NISSAN DEALERSHIP NEARBY AND THEY TOLD ME THAT THE ISSUE WITH MY CAR IS THE STEERING LOCK ASSEMBLY. APPARENTLY THERE WAS A RECALL ON THIS ISSUE AND THE WARRANTY WAS EXTENDED BECAUSE OF THIS PROBLEM BUT NEITHER MY PARENTS OR I WERE NOTIFIED BY NISSAN THAT THE CAR WAS HAVING THIS ISSUE AND THERE WAS A RECALL ON IT . THE EXTENSION ENDED LAST YEAR AND NOW I'M HERE HAVING TO PAY FOR THIS PROBLEM OUT OF MY POCKET. I SHOULDN'T HAVE TO PAY FOR SOMETHING THAT WAS CLEARLY THEIR MANUFACTURERS FAULT. THE PART IS NOT CHEAP AND THERE ARE A LOT OF PEOPLE EXPERIENCING THE SAME PROBLEM WITH THEIR NISSAN ALTIMA. *TR
Steering, Nov 2, 2016
I HAVE NISSAN ALTIMA 2009. MY CAR WAS PARKED AT HOME AND JUST WOULD NOT START. ABLE TO OPEN DOORS WITH KEY FOB BUT NOT START WITH THE PUSH BUTTON. FOUND THE ELECTRONIC STEERING COLUMN LOCK WAS THE PROBLEM AND NEEDED TO BE REPLACED. COST ME $1100 TO FIX IT. NISSAN HAS KNOWN ABOUT THIS PROBLEM AND HAD EXTENDED WARRANTY ON THIS PART TO 6 YEARS, WITHOUT INFORMING THE CUSTOMERS. I REALIZED THIS WHEN THE PART HAD A PROBLEM IN THE 7TH YEAR AND NISSAN DENIED TO COVER THE COSTS. THANK FULLY THIS HAPPENED AT MY HOME. WOULD HAVE BEEN EXTREMELY DANGEROUS IF I WAS TRAVELLING WITH MY FAMILY HAD THE PROBLEM AT AN ISOLATED PLACE.
Steering, Electronic stability control (ESC), Nov 2, 2016
THE CAR WILL NOT START WHEN I PUSH ON THE BRAKE AND PUSH THE BUTTON FOR IT TO START. THE DEALER SAYS IT IS THE STEERING COLUMN LOCK MODULE. IT WAS IN A STATIONARY POSITION BUT WE WERE STRANDED AND HAD TO GET THE CAR TOWED.
Steering, Electrical system, Nov 1, 2016
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT FAILED TO START AND THE STEERING WHEEL LOCKED UP WITHOUT WARNING. THE CONTACT RECEIVED AN EMAIL THAT INFORMED HER OF THE FAILURE; HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL LOCKED. THE PUSH TO START BUTTON FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 91,000.
Steering, Nov 1, 2016
STEERING COLUMN LOCK
Steering, Oct 31, 2016
MY STATIONARY CAR WOULD NOT START WHEN I INSERTED THE KEY. I WAS STRANDED. NOTHING WOULD HAPPEN. I HAD TO HAVE MY CAR TOWED TO THE NISSAN DEALERSHIP WHERE I HAD NO CHOICE BUT TO PAY 1000 FOR MY ELECTRONIC STEERING LOCK TO BE REPLACED. IT IS VERY FRUSTRATING BECAUSE THIS IS A KNOWN ISSUE WITH 2009 NISSAN ALTIMA THAT THE COMPANY IS NOT TAKING RESPONSIBILITY FOR.
Steering, Oct 31, 2016
STEERING WHEEL WON'T LOCK THERE FOR IM NOT ABLE TO TURN ON MY CAR
Steering, Electrical system, Oct 31, 2016
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START, BOTH WITH THE PUSH TO START BUTTON AND THE EMERGENCY KEY SLOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Steering, Oct 28, 2016
CAR WILL NOT START BECAUSE OF THE ELECTRONIS STEERING COLUMN LOCK UNIT (ESCL) THIS IS VERY UNSAFE I COULD HAVE BEEN WITH MY CHILDREN AT A UNSAFE AREA FOR NISSAN TO TELL ME WARRANTY IS NOT AVAIABLE ANYMORE. THE PRICE TO GET THIS FIX IS 1200 THIS IS SO UNFAIR IF ITS A NISSAN ISSUE
Steering, Engine, Oct 27, 2016
MY ELECTRONIC STEERING COLUMN LOCK HAS MALFUNCTIONED FOR THE SECOND TIME. THIS MALFUNCTION DOES NOT ALLOW THE CAR TO RECOGNIZE THE KEY FOB, PREVENTING IGNITION. I WAS STRANDED IN A REMOTE PART OF A FOREST PRESERVE AND BECAUSE MY CAR WOULD NOT START I HAD TO HIKE OUT 6 MILES UNTIL I GOT CELL PHONE COVERAGE AND COULD CALL FOR HELP. THIS PROBLEM HAPPENED TO ME PREVIOUSLY IN 2011. AT THAT POINT NISSAN HAD COVERED THIS REPAIR AS PART OF A LIFETIME EXTENDED WARRANTY ON THE ELECTRONIC STEERING COLUMN LOCK, BUT THEY DECIDED IN JANUARY 2016 TO CANCEL THIS WARRANTY.
Steering, Electrical system, Oct 27, 2016
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHILE IN PARK, THE VEHICLE FAILED TO START AND "KEY FOB" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS AN EXTENDED WARRANTY FOR THE ELECTRONIC STEERING COLUMN LOCK (ESCL); HOWEVER, THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS 50,000.
Steering, Oct 26, 2016
CAR WONT START BECAUSE OF BAD STEERING LOCK. SEEMS TO BE A COMMON ISSUE WITH 2009 ALTIMA AND SHOULD BE RECALLED AND COVERED BY NISSAN. DEFINITELY A SAFETY ISSUE. NEVER RECEIVED A NOTIFICATION FROM NISSAN OF FAULTY PART.
Steering, Oct 25, 2016
WHILE OUT SHOPPING, I RETURNED TO THE CAR AND THE INTELLIGENT KEY WARNING LIGHT CAME ON WHEN I TRIED TO START IT. THE CAR WOULD NOT START AT ALL. IT WAS DARK OUT, AND I HAD TO HAVE THE CAR TOWED BECAUSE IT WAS IN THE STORE PARKING LOT, IN ADDITION TO IT NOT STARTING. WHEN TOWED TO DEALER, THEY SAID THE STEERING LOCK UNIT WAS BROKEN AND NEEDED TO BE REPLACED. AFTER LOOKING ONLINE, I NOTICED THAT NISSAN KNEW THE STEERING LOCK UNIT WAS DEFECTIVE BECAUSE THEY ISSUED AN EXTENDED WARRANTY, WHICH EXPIRED IN NOVEMBER 2014. MY PROBLEM IS THE SAME PROBLEM THAT THEY FIXED FOR HUNDREDS, IF NOT THOUSANDS OF OTHER ALTIMA OWNERS FOR FREE, BUT SINCE MINE HAPPENED LATER THAT 11/2014, THEY REFUSED TO FIX IT. NOW, I AM OUT ALMOST $1300 DOLLARS FOR THE REPAIR. DEFECTIVE IS DEFECTIVE, REGARDLESS OF WHEN IT HAPPENED. THEY KNEW IT WAS DEFECTIVE, OR THEY WOULDN'T HAVE EXTENDED THAT WARRANTY IN THE FIRST PLACE.
Steering, Oct 24, 2016
WITHIN THE LAST MONTH I'VE HAD PROBLEMS WITH THE STEERING WHEEL LOCK 3 TIMES AND IT'S VERY FRUSTRASTING. WHEN I BOUGHT AT THE DEALER THEY TOLD ME IT WAS A VERY RELIABLE CAR. THIS PAST SATURDAY I HAD TO GET IT TOWED BECAUSE IT FAILED TO TURN ON WHILE I WAS GROCERY SHOPPING. THIS PROBLEM OCCURS WHEN I WANT TO START THE CAR.
Steering, Oct 24, 2016
THE ELECTRONIC STEERING CONTROL LOCK DISABLED THE STARTER SO THAT I COULD NOT MOVE MY CAR. I WAS IN A WAL MART PHARMACY PARKING LOT WHEN THIS OCCURRED. MY WIFE IS UNDERGOING CHEMO-THERAPY FOR BREAST CANCER AND WE HAD TO WAIT ABOUT AN HOUR BEFORE WE COULD GET A RIDE HOME. THE WAIT MADE MY WIFE FEEL WORSE CONSIDERING HER CONDITION.
Steering, Oct 19, 2016
MY STEERING WHEEL LOCKED UP AND NOW IT WILL NOT START...... I HAVE RESEARCHED THIS AND IT IS A HUGE PROBLEM WITH THE 2009 ALTIMA AND I WAS TOLD THIS IS NOT COEVER UNDER WARRANTY
Steering, Oct 19, 2016
STEERING LOCK SWITCH FAILED, WHICH PREVENTED THE STEERING WHEEL FROM LOCKING WHEN PARKED, AND THE CAR FROM STARTING. BATTERY IS IN GOOD CONDITION. REQUIRED TOWING FOR REPAIR. NISSAN IS AWARE OF THE STEERING LOCK ISSUE, BUT HAS NOT ISSUED A RECALL ALTHOUGH THIS SEEMS TO BE A FREQUENT PART FAILURE.
Steering, Oct 18, 2016
"THE 2009 NISSAN ALTIMA HAS A DEFECTIVE "STEERING LOCK" WHICH CAUSES OWNERS TO BE UNABLE TO START THEIR VEHICLES. THIS DEFECT CAN AFFECT OWNERS OF THE 2009 NISSAN ALTIMA WITHOUT WARNING AND WITHOUT CAUSE. WHEN THIS ISSUE OCCURS THE ONLY WAY TO RESOLVE THE ISSUE IS TO HAVE THE CAR TOWED TO A NISSAN DEALERSHIP TO HAVE THE FAULTY STEERING LOCK REPLACED. THE CAR CANNOT BE STARTED AT ALL. THUS, OWNERS OF THE 2009 NISSAN ALTIMA CONTINUOUSLY FIND THEMSELVES STUCK IN VERY INCONVENIANT CIRCUMSTANCES WITH NO ABILITY TO DRIVE THEIR CAR. THIS CAN BE VERY DANGEROUS FOR DRIVERS WHO ARE IN REMOTE OR DANGEROUS AREAS." THIS WAS EXACTLY WHAT HAPPENED TO MY 2009 NISSAN ALTIMA ON OCT 10, 2016. I WAS FURTHER DISAPPOINTED TO RECEIVE A PHONE CALL FROM NISSAN TO THE EFFECT THAT THEY KNEW THIS BUT THEIR EXTENDED WARRANTY EXPIRED LAST YEAR AND THEY WILL NOT EVEN COVER THE COST FOR THIS DEFECTIVE PRODUCT THAT IMPOSES GREAT DANGER.
Steering, Oct 15, 2016
CAR WILL NOT START DUE TO ESCL ISSUES HEADLIGHT TURN ON DOOR LOCKS AND UNLOCK , RED AND YELLOW KEY ICON FLASHES
Steering, Oct 13, 2016
NISSAN ALTIMA STEERING LOCK ISSUE I CALLED NISSAN CUSTOMER SERVICE ON MONDAY (OCT.9) AND EXPLAIN THAT MY CAR DID NOT START. I ALREADY KNEW WHAT THE ISSUE IS, SINCE IT IS WRITTEN IN NISSAN BOOKLET(THE SYMBOL THAT ON DASHBOARD) THEY TOLD ME TO GO TO NISSAN SHOP, AND WE WILL SEE WHAT WE CAN GO TO RESOLVE THE ISSUE. SO I WAS THINKING THEY WILL COVER OR PARTIALLY COVER THE COST TO FIX THE PROBLEM. ON THURSDAY(OCT.13) I AM GETTING PHONE CALL FROM CORPORATE OFFICE AND THEY GIVE ME THE WHOLE SPEECH. SO BASICALLY THEY TOLD ME, YOU NEED TO FIX IT YOURSELF. THE GUY NAME ROD GIVE ME EXCUSE THAT I AM NOT LOYAL CUSTOMER, SINCE LAST TIME I WENT TO NISSAN SERVICE WAS 2 YEARS. BUT I TRY TO EXPLAIN THAT I HAVE MY OWN MECHANIC IN DIFFERENT BODY SHOP AND YOU ARE WELCOME TO CALL HIM AND GET MY HISTORY OF TAKING CARE OF MY CAR. PLUS PEP BOYS CAN PULL MY HISTORY AS WELL. BUT I WAS NOT SURE WHAT LOYAL TO NISSAN HAS TO DO WITH DEFECTIVE PART. SO BOTTOM LINE I NEED TO PAY $1007 OR I AM WITHOUT CAR. ROD TOLD ME IF YOU WOULD GO MORE OFTEN TO NISSAN SERVICE, THEY WOULD CATCH THE PROBLEM EARLIER, NOT SURE HOW. I TOLD HIM THERE ARE AT LEAST 3 WAYS TO GET IN TOUCH WITH ME AND MOST OF THE CUSTOMERS BY PHONE, EMAIL, TEXT MESSAGE, AND MAILING ADDRESS. NO ONE LETTER CAME, SO HOW ANY OF US WITH THIS PROBLEM SHOULD KNOW ABOUT STEERING LOCK RECALLED. SO WE ARE LITTLE PEOPLE, CAN'T REALLY FIGHT WITH SUCH A BIG CORPORATION LIKE NISSAN, UNLESS GOVERNMENT CAN GET INVOLVED WITH THIS PROBLEM. IT IS CLEARLY NISSAN FAULT THAT STEERING ASSEMBLY IS MALFUNCTION
Steering, Oct 5, 2016
AFTER LEAVING A DOCTOR'S APT ON 4 OCT, I GET TO MY CAR AND IT WANT START. THE INTELLIGENT KEY WARNING IS LIT UP O THE INSTRUMENT PANEL AND WHEN I HIT THE PUSH START BUTTON, THE LOCK LIGHT IS ILLUMINATED AND I CANNOT PUSH THE BRAKE PEDAL DOWN. THE STEERING COLUMN IS COMPLETELY LOCKED. I RECALLED GETTING A LETTER FROM NISSAN EXTENDING THE WARRANTY ON THE ESCL FRO 6YRS/UNLIMITED MILEAGE. NEVERTHELESS, I HAD TO HAVE MY CAR TOWED TO NISSAN AND AS OF TODAY THEY ARE TELLING ME THAT THE EXTENDED WARRANTY HAS EXPIRED. HOW IS THAT POSSIBLE WHEN I GOT THE LETTER A YEAR AFTER I PURCHASED THE CAR. SO NOW I AM STUCK WITH PAYING $900-1200 TO GET THIS FIXED. NISSAN SHOULD BE ASHAMED OF THEMSELVES AND SHOULD DO A RECALL. I AM SO DISAPPOINTED IN NISSANS RESPONSE AND SERVICE AND I WAS LOOKING AT BUYING A NEW CAR AT THE END OF THE YEAR FROM THEM. BUT THEY WILL NOT GET MY BUSINESS.
Steering, Oct 5, 2016
MY 2009 NISSAN ALTIMA WON'T START. I HAD TO GET IT TOWED TO THE DEALERSHIP AND THEY HAVE STATED THAT THE STEERING LOCK ASSEMBLY HAS FAILED AND WILL NEED TO BE REPLACED FOR $1,000!! I SOON FOUND OUT THAT THIS IS A COMMON PROBLEM WITH NISSAN ALTIMAS AND THAT THERE WAS AN EXTENSION FOR THIS PROBLEM BUT ONLY FOR CARS UNDER 120,000 MILES. WHAT ARE THE CHANCES THAT A 2009 CAR WILL HAVE LESS THAN 120,000 MILES; NOT VERY LIKELY! AT ONE POINT IT LOOKS LIKE THEY ARE DOING SOMETHING IN GOOD FAITH UNTIL YOU REALIZE WAIT THIS DOESN'T EVEN APPLY! I HAVE BEEN A LOYAL CUSTOMER TO NISSAN AND HAVE REALLY LOVED MY ALTIMA UP TO THIS POINT BUT THIS IS REALLY TURNING ME INTO A CRITIC MORE SO THAN AN ENTHUSIAST VERY QUICKLY. I WOULD AT LEAST APPRECIATE NISSAN AT LEAST PAYING FOR THE PART IN GOOD FAITH AND SHOWING SOME SYMPATHY. HAD I NOT BEEN TAKING CARE OF MY CAR WITH ROUTINE MAINTENANCE I COULD UNDERSTAND BUT THIS IS A KNOWN MANUFACTURER PROBLEM THAT SHOULD BE ADDRESSED FOR ALL PEOPLE AFFECTED NOT JUST A CERTAIN MILEAGE GROUP OF PEOPLE. APPARENTLY NISSAN REMOVED THIS PART FROM THE 2010 ALTIMA. I ASSUME THERE WAS SOME KNOWLEDGE OF THE PARTS FAILURE (APPARENTLY THERE WAS A RECALL FOR THE SAME PART IN THE NISSAN 370ZS).
Steering, Oct 4, 2016
I TRIED TO START MY CAR ON A RAINY COLD NIGHT& IT WAS DARK OUT. MY CAR WOULD NOT START SO I CALLED TRIPE A & WAITED AN HOUR & THEY COULD NOT START IT. IT WASN'T THE BATTERY. I WAITED FOR A RIDE & WAITED ANOTHER HOUR AFTER THEY LEFT. I WAS 45 MINS AWAY FROM HOME. I GOT A RIDE BACK THE NEXT DAY & PAID FOR A TOW. THEY TOWED IT TO THE CLOSEST NISSAN DEALERSHIP ON SUNDAY. I SPENT MOST OF MY DAY WAITING & HAD TO WAIT AT THE DEALERSHIP FOR THEM TO UNLOAD CARS BEFORE THE TOW TRUCK COULD PUT THE CAR THERE.THE NEXT DAY I CALLED THEM. THE SERVICE DEPARTMENT SAID THAT IT WOULD BE 119.95 TO DIAGNOSE THEN THAT WOULD BE PUT TOWARDS THE REPAIR. THE DEALERSHIP CALLED ME AND TOLD ME THAT THEY NEEDED TO REPLACE THE FAULTY STEERING LOCK CONTROLLER. I CALLED BACK AN HOUR LATER & THE PRICE WAS MORE. 1120.85. I PICKED UP THE CAR IN TEARS. I QUESTIONED THE INVOICE & THEN QUESTIONED THE DEALSHIP & THEY SAID IT WASN'T COVERED UNDER A RECALL. I FEEL LIKE THEY TOOK ADVANTAGE OF ME. ALSO I ASKED WHY DIDN'T YOU PUT THE DIAGNOSE CHARGE OF 119.95 TOWARDS THE REPAIR ? PLEASE LOOK INTO THIS AND HELP ME .
Steering, Electrical system, Other or unspecified, Oct 4, 2016
ELECTRIC STEERING COLUMN LOCK (ESCL) FAILED AND LEFT ME STRANDED AT WORK. HAD TO WAIT 2 HOURS FOR SOMEONE TO COME GET ME.