2009 Nissan Altima
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,547 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Altima model years with reports.
Of the 2009 reports, 36 involved a crash and 8 involved a fire. 21 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, navigational system(global positioning system)Sep 10, 2010
NISSAN IS RECALLING CERTAIN VEHICLES THAT WERE EQUIPPED WITH A GARMIN NUVI MODEL 750 NAVIGATION SYSTEM. THE BATTERIES CONTAINED IN THE AFFECTED GPS UNITS CAN OVERHEAT.
OVERHEATED BATTERIES COULD RESULT IN A FIRE.
NISSAN WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY GARMIN TECHNICIANS BY REPLACING THE BATTERY AND INSERTING A SPACER ON TOP OF THE BATTERY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT GARMIN DIRECTLY AT 1-866-957-1981 OR NISSAN AT 1-800-647-7261.
Campaign 10V401000 on NHTSA.gov
SuspensionSep 16, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 ALTIMA AND MAXIMA PASSENGER CARS. THE UPPER FRONT STRUT INSULATORS MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION RESULTING IN A POTENTIAL FOR THE STRUT INSULATOR TO CRACK.
IF THE STRUT INSULATOR IS CRACKED, THERE IS A POTENTIAL FOR THE STRUT ROD TO COME OUT OF ITS MOUNTING POSITION, WHICH COULD AFFECT VEHICLE STABILITY AND INCREASE THE RISK OF A CRASH.
NISSAN WILL NOTIFY OWNERS AND DEALERS WILL REPLACE BOTH LEFT AND RIGHT SIDE FRONT STRUT INSULATORS FREE OF CHARGE. THE SAFETY RECALL BEGAN OCTOBER 2009. OWNERS MAY CONTACT NISSAN AT 1-800-NISSAN1 (1-800-647-7261).
Campaign 09V358000 on NHTSA.gov
Structure, body, doorJan 9, 2009
NISSAN IS RECALLING 225 MY 2009 ALTIMA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 214, "SIDE IMPACT PROTECTION." THESE VEHICLES MAY HAVE BEEN MANUFACTURED WITH AN OUT-OF-SPECIFICATION WELD ON THE DOOR ASSEMBLY.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
ALL THE AFFECTED VEHICLES HAVE BEEN BROUGHT BACK FROM THE DEALERSHIPS AND REMEDIED AT THE FACTORY. NO VEHICLES HAD BEEN RETAILED.
Campaign 09V006000 on NHTSA.gov
WheelsSep 15, 2008
NISSAN IS RECALLING 3,403 MY 2009 ALTIMA VEHICLES EQUIPPED WITH 16-INCH ALLOY WHEELS. SOME THESE WHEELS MAY NOT HAVE BEEN MANUFACTURED TO SPECIFICATION. THIS COULD CAUSE ONE OR MORE OF THE FIVE LUG NUTS ATTACHING THE WHEEL TO THE VEHICLE TO BECOME LOOSE.
IF THE LUG NUTS BECOME LOOSE, IT COULD EVENTUALLY RESULT IN A LOSS OF CONTROL AND A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE VEHICLE TO DETERMINE IF IT IS EQUIPPED WITH ONE OF THE AFFECTED WHEELS. IF IT IS, THE WHEELS WILL BE REPLACED WITH NEW ONES THAT HAVE BEEN MANUFACTURED TO THE CORRECT SPECIFICATION. THE RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Campaign 08V464000 on NHTSA.gov
Representative owner complaints: steering
859 reports, newest first. Show all
Steering, Jan 25, 2016
STEERING LOCK FAILURE, CAR WILL NOT START!
Steering, Other or unspecified, Jan 25, 2016
PARKED MY CAR IN A STORE PARKING LOT. WHEN I RETURNED MY CAR FAILED TO START WITH A FAILURE TO RECOGNIZE MY KEY FOB. I REPLACED THE FOB BATTERY STILL WON'T START. IT WAS GETTING DARK I HAD TO LEAVE MY CAR IN THE PARKING LOT. RETURNED THE NEXT DAY. NOTHING WILL START MY CAR. WHEN ONLINE TO SEE THAT THIS IS A COMMON PROBLEM WITH MY CAR. I HAD MY CAR TOWED TO THE DEALERSHIP. WAS TOLD THE EXTENDED WARRANTY HAD EXPIRED 03/15. I ONLY HAVE 44500 MILES ON MY CAR. NISSAN NEVER NOTIFIED ME THAT THERE WAS A PROBLEM. IT COST ME $964.00 TO GET IT FIXED. AND OF COURSE THIS ALL HAPPEN WHEN MY HUSBAND WAS OUT OF TOWN. WHY WAS THIS NOT A RECALL?
Steering, Jan 22, 2016
TRIED TO START THE VEHICLE TO RUN ERRANDS AND THE VEHICLE WOULD NOT START. I NOTICED THE THE KEY LIGHT ON THE DASH BOARD WAS ON. (HAD NEVER HAPPEN BEFORE) AFTER SOME RESEARCH I FOUND OUT THAT A STEERING WHEEL LOCK FAILURE WAS A COMMON PROBLEM ON THIS MAKE AND MODEL.
Steering, Jan 19, 2016
YESTERDAY, AFTER DRIVING TO LUNCH, MY CAR WOULD NOT START AFTER IT WAS PARKED FOR APPS. 1 HOUR. THERE WAS NO WARNING THAT THERE WAS ANY SORT OF MALFUNCTION ABOUT TO HAPPEN. IT WAS NOT RECOGNIZING MY KEY FOB INSIDE OR OUTSIDE OF THE MANUAL SLOT. THE STEERING WHEEL LOCKED UP, THE BREAKS WOULDN'T DEPRESS, NOTHING HAD IT TOWED TO THE DEALER TO THE TUNE OF $125. THEN HAD THE DEALER RUN DIAGNOSTICS AT $75. ONLY TO FIND OUT THAT THIS WAS WHAT I HAD EXPECTED, THE STEERING LOCK. THIS MUST BE REPLACED AND WILL COST $946. AFTER CONTACTING NISSAN, I WAS TOLD THEY WOULD NOT BE HELPING OUT IN ANY WAY, DESPITE THAT THIS IS A WELL KNOWN AND DOCUMENTED FLAW. WHEN ASKED WHY I WASN'T CONTACTED BY THEN SOONER, THEY SAID I SHOULD HAVE BEEN BUT HAD NO DOCUMENTED HISTORY OF CONTACTING ME. I AM CURRENTLY IN THE PROCESS OF FILING A COMPLAINT WITH THE BBB AND THE AG. WILL NEVER PURCHASE FROM NISSAN AGAIN.
Steering, Jan 13, 2016
MY 2009 NISSAN ALTIMA STEERING LOCK HAD AN INTERNAL FAILURE. NISSAN FAILED TO RECALL THIS PART SO NO INFORMATION WAS PROVIDED TO CONSUMERS OWNING THIS MAKE AND MODEL. I FILED A COMPLAINT WITH NISSAN CONSUMER AFFAIRS WHICH THEY OF COURSE DENIED, BUT AFTER SEVERAL MINUTES OF ME REQUESTING THEM TO LET ME KNOW WHEN I WAS NOTIFIED OF THE EXTENDED WARRANTY REGARDING THIS PART, I WAS TOLD NO LETTER WAS SENT TO ME. I PURCHASED MY 2009 NISSAN BRAND NEW IN 2010, SO UNLESS THE NISSAN PART WENT BAD EARLY IN OWNERSHIP I WOULD HAVE NEVER HAD THE OPPORTUNITY TO BE COVERED UNDER THIS SO CALLED EXTENDED WARRANTY. TO ADD INSULT TO INJURY, THIS IS A BAD NISSAN PART, THEY ARE CHARGING $700 JUST FOR THE PART ALONE TO BE REPAIRED, AND ONLY GUARANTEEING THE PART FOR 12 MONTHS, CAN'T MAKE THIS UP. IT APPEARS THAT NISSAN MADE THE ADJUSTMENTS IN LATER MODELS AND THAT 2009 OWNERS ARE LEFT HOLDING THE BAG. I UNDERSTAND PARTS GOING BAD, AND IN SOME CASES PEOPLE ARE GOING TO BE STRANDED (AS I WAS IN A DANGEROUS SITUATION) DUE TO UNFORESEEN ISSUES. BUT I WOULD LIKE FOR SOMEONE TO EXPLAIN TO ME WHY ALL OF THESE PEOPLE POSTING THE SAME COMPLAINT (AND THERE ARE TONS) ARE BEING DISCRIMINATED AGAINST BY NISSAN THAT THIS (THE PART THEY BUILT INTO THE CAR) PART IS SOMEHOW DIFFERENT THAN MOST PARTS BEING RECALLED EVEN AT THIS VERY MOMENT. SHAME ON YOU NHTSA FOR NOT HOLDING THEM ACCOUNTABLE FOR THIS HORRIBLE BUSINESS AND SAFETY ISSUE. THE CAR WILL NOT START WITHOUT THIS PART, BECAUSE IT IS SO EXPENSIVE IT IS REQUIRING PEOPLE TO TRY AND REPAIR THIS THEMSELVES, WHICH IS GOING TO CAUSE EVEN FURTHER SAFETY ISSUES IN MY MIND. WE OWN 2 NISSAN'S IN MY HOUSE, DO ALL OF OUR SERVICING THERE, WE WILL NEVER PURCHASE NISSAN AGAIN.
Steering, Jan 13, 2016
DEFECTIVE ELECTRONIC STEERING COLUMN LOCK WIDESPREAD DEFECTS IN THE ELECTRONIC STEERING COLUMN LOCK (ESCL) CAN DISABLE THE PUSH-BUTTON IGNITION. THE ESCL'S PRIMARY JOB IS TO KEEP THE STEERING WHEEL LOCKED UNTIL YOU BRING YOUR KEY FOB IN RANGE OF THE VEHICLE. IT'S MEANT TO PREVENT THEFT. ONCE THE ESCL DETECTS THE YOUR KEY FOB, IT UNLOCKS THE STEERING WHEEL AND LETS YOU GO. EVEN WITH THE FOB PRESENT AND WORKING, THE ESCL WON'T DETECT IT AND, THEREFORE, WON'T RELEASE IT'S IRON GRIP ON THE WHEEL. THIS DEFECT CAN AFFECT OWNERS OF THE 2009 NISSAN ALTIMA WITHOUT WARNING AND WITHOUT CAUSE. WHEN THIS ISSUE OCCURS THE ONLY WAY TO RESOLVE THE ISSUE IS TO HAVE THE CAR TOWED TO A NISSAN DEALERSHIP TO HAVE THE FAULTY STEERING LOCK REPLACED. THE CAR CANNOT BE STARTED AT ALL. THE PROBLEM CAN BE QUITE EXPENSIVE TO FIX. A NEW ESCL WILL SET YOU BACK ABOUT $1100 AND IT TAKES A COUPLE HOURS OF EXPENSIVE-MECHANIC-WORK TO REPLACE. THAT'S NOT TO MENTION THE COST OF A TOW TRUCK, OR THE SAFETY ISSUE OF BEING COMPLETELY STRANDED WHERE YOUR CARS TO STOP WORKING. THIS CAN BE VERY DANGEROUS FOR DRIVERS WHO ARE IN REMOTE OR DANGEROUS AREAS. I PERSONALLY WAS ATTENDING A PRENATAL DOCTORS APPOINTMENT WHEN I LEFT TO FIND MY CAR WOULD NOT START NOR GO IN NEUTRAL, I WAS STUCK FOR 4 HOURS WAITING ON A TOW TRUCK 30 20 MILES AWAY FROM MY HOME SO THIS WAS VERY SCARY FOR ME. I HAD TO PAY $50 THANKS TO TRIPLE A TO HAVE MY CAR TOWED- I HAD TO RENT A CAR FOR TWO WEEKS WHILE I TRIED WORKING WITH NISSAN TO PAY FOR THE REPAIRS ONLY TO BE TOLD MY EXTENDED WARRANTY EXPIRED FEB. 2015 (THIS OCCURRED JANUARY 2016). THE DEALERSHIP WANTS $1100 TO REPAIR ONLY A FEW WEEKS AFTER CHRISTMAS. WHY THE DECISION FOR A EXTENDED WARRANTY VERSES A RECALL I FAIL TO UNDERSTAND. I THINK THIS NEEDS TO BE RECALLED ONE FOR THE SIMPLE FACT IT COMES WITH NO WARNING, SO HOPEFULLY YOUR NOT IN A BAD AREA OF TOWN. ...UPDATED 01/25/16 *BF
Steering, Electrical system, Jan 12, 2016
MY CAR WAS STATIONARY IN A GROCERY PARKING LOT AND PUSH BUTTON STARTER WOULD NOT START. IT WAS THE DEAD OF WINTER WITH SUB ZERO TEMPERATURES. THE DASH DISPLAYED AN ILLUMINATED KEY INDICATING THERE MAY BE SOMETHING WRONG WITH THE INTELLIGENT KEY, SO I REPLACED THE BATTERY IN BOTH KEYS AND THE CAR STILL WOULD NOT START. I THEN TRIED TO JUMP THE CAR WITH NO SUCCESS. SO I GOOGLED "CAR WON'T START, 2009 NISSAN ALTIMA" AND THAT OPENED THE FLOOD GATES. I READ TONS OF COMPLAINTS ABOUT THIS SAME PART MALFUNCTIONING ON THE 2009 TO 2011 NISSAN. WHEN I FINALLY TOWED MY CAR TO THE DEALER, GUESS WHAT--I HAD THAT VERY ISSUE, SOMETHING CALLED THE "STEERING LOCK MALFUNCTION". DURING MY RESEARCH, I EVEN READ AN ARTICLE THAT INDICATED NISSAN WAS AWARE OF THE PROBLEM, AND HAD EXTENDED THEIR WARRANTY TO HELP, BUT THAT EXTENSION ENDED IN MARCH 2015 AND NISSAN WOULD NOT COMPLETE A RECALL BECAUSE IT WAS NOT A SAFETY ISSUE. I SAY IT IS A SAFETY ISSUE. AGAIN, MY CAR STOPPED ON ME IN THE DEAD OF WINTER IN THE MIDDLE OF A COLD SNAP. WHAT I ALSO READ WAS THAT NISSAN KNEW THAT AT LEAST 50% OF THESE CARS MANUFACTURED WOULD HAVE TO HAVE THIS PART REPLACED AND DECIDED TO LEAVE THE CONSUMER ON THEIR OWN TO PAY FOR THE REPAIR. I VIEWED YOUTUBE VIDEOS WHERE TONS OF CONSUMERS WERE DOING DESPERATE THINGS TO AVOID SPENDING THE $1000 FOR THIS REPAIR. THEY WERE PULLING THEIR FUSES FOR THE STEERING LOCK SYSTEM. THEY WERE PULLING OUT THE PART AND BANGING ON IT. THEY WERE STICKING A SCREW DRIVER IN THE PART TO RELEASE THE STUCK MECHANISM TO GET THE CAR TO START. IT'S A SHAME THAT NISSAN IS AWARE THAT THIS PART IS DEFECTIVE AND HAS THE TENDENCY TO GET STUCK, RESULTING IN DISABLING THE PUSH BUTTON STARTER AND THEY WON'T DO ANYTHING ABOUT IT. I WILL NEVER, EVER, EVER BUY ANOTHER NISSAN CAR, ESPECIALLY NOT A 2009 THROUGH 2011. I WOULDN'T OWN ANOTHER NISSAN IF THEY WERE GIVING THEM AWAY. THIS COMPANY IS UNETHICAL.
Steering, Jan 12, 2016
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE AT THE FUEL STATION, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER BOX IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. UPDATED 02/18/16*LJ *CN
Steering, Jan 11, 2016
DAUGHTER USED CAR TO GO TO WORK, PICK MY SON AND FOURTUNATELY DID NOT HAVE EVENING CLASSES. WHEN SHE WENT TO VISIT FRIEND THE CAR WOULD NOT START,AND IT IS FREEZING OUTSIDE. LUCKY SHE WAS HOME. 3 NISSIANS WE HAVE PURCHASED OVER 10 YEARS. VERY DISSAPOINTED ABOUT NO RECALL, CONSIDERING ALL THE COMPLAINTS I SEE POSTED..NO MORE NISSIANS FOR ME..
Steering, Jan 11, 2016
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHEN ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000. UPDATED 04/06/16*LJ *CN
Steering, Jan 9, 2016
MY CAR STARTED JUST FINE WHEN LEAVING MY HOUSE, I DROVE IT TO A GAS STATION, PARKED AT THE PUMP, TURNED OFF ENGINE AND FILLED UP MY TANK. UPON RESTARTING MY VEHICLE, THE ENGINE NEVER TURNED OVER, CAR WILL NOT START, OR RECOGNIZE KEY FOB. MY STEERING WHEEL LOCKED UP AND THE RED CAR ICON WITH A KEY INSIDE OF IT WAS BLINKING "SECURITY DEVICE ICON" AS WELL AS THE ORANGE "NO KEY" WARNING LIT UP ON CONSOLE. EVEN AFTER DEPRESSING MY BRAKES, THE CAR DID NOT RESPOND. I HAD TO CALL ROADSIDE ASSISTANCE TO TOW MY CAR, AS IT STILL WILL NOT START.
Steering, Electrical system, Other or unspecified, Jan 8, 2016
WENT TO GET GAS VEHICLE WOULDN'T START. CALLED DEALER AND CONCLUDED ELECTRONIC STEERING LOCK WAS DEFECTIVE CAUSING CAR NOT TO START. HAD CAR TOWED TO DEALER SINCE CAR OUT OF EXTENDED WARRANTY HAD TO PAY $933 TO DEALER FOR REPAIR. THIS PROBLEM IS QUITE COMMON AND HAD IT FIXED IN A SHORT TIME. THIS NEEDS TO BE A RECALL. HERBA NISSAN OF JOHNSTOWN NY COMPLETED REPAIR.
Steering, Jan 6, 2016
WHILE AT MY LOCATION, I TURNED MY 2008 ALTIMA OFF. WHEN TRYING TO START THE CAR IT WOULD NOT RESTART. IT ONLY DISPACED THE KEY SYMBOL. AND HAD THE WORD LOCK ON THE PUSH START PART. I UNDID THE BATTERY AND LET IT SIT FOR ABOUT AN HOUR. STILL NOTHING. I CALLED THE NISSAN DEALERSHIP AND THEY STATED THAT IT WOULD COST ABOUT $1100 PLUS TOWING EXPENSES. I'VE ONLY HAD THIS CAR SINCE THE END OF 2013. ITS NOW PARKED WHERE I LEFT IT IN MY MOTHER'S YARD DUE TO IT NOT WANTING TO BUDGE OR START.
Steering, Jan 5, 2016
I WENT OUT TO START MY CAR AND IT WOULDN'T START. LUCKILY IT WAS IN MY PARKING SPOT. IT KEPT SHOWING A YELLOW BOX WITH A KEY INSIDE OF IT. THE PUSH START BUTTON KEPT SHOWING THE WORD LOCK. I THOUGHT IT WOULDN'T START BECAUSE IT WAS REALLY COLD OUTSIDE SO I WENT BACK IN THE HOUSE FOR ABOUT AN HOUR AND TRIED TO START IT BACK UP. IT STILL DIDN'T START UP. I GOT THE VEHICLE TOWED TO THE DEALERSHIP AND ONE OF THE GUYS THERE TOLD ME THAT THE WARRANTY EXPIRED DO I WOULD HAVE TO PAY $950 PLUS TAX. IT IS REALLY UPSETTING THAT NISSAN ISN'T DOING ANYTHING TO HELP WITH THIS PROBLEM.
Steering, Jan 5, 2016
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. AFTER STARTING THE VEHICLE, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL AND RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL LOCK SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,487.
Steering, Jan 5, 2016
ON JAN 2 2016 I WAS LEFT STRANDED IN A PARKING LOT WHEN MY 2009 ALTIMA FAILED TO TURN BACK ON. MY FOB BATTERY WAS CHANGED AND STILL NO LUCK. I TOWED IT TO DEALERSHIP FOR A DIAGNOSTICS AND WAS TOLD MY STEERING LOCK UNIT NEEDED TO BE REPLACED $1450 AND I DO NOT QUALIFY FOR ANY RECALLS OR EXTENDED WARRANTIES. THIS IS EXTREMELY UPSETTING AND TIMING SUCKS AFTER THE HOLIDAYS.
Steering, Electrical system, Jan 2, 2016
WHILE DRIVING BACK TO WORK FROM A LUNCH BREAK, I NOTICED THE"KEY WARNING" LIGHT ILLUMINATED. WHEN I ARRIVED L PUT THE TRANSMISSION IN PARK THEN SHUT OFF THE ENGINE. PROCEEDED TO EXIT THE CAR THEN TO LOCK THE CAR. NOTHING HAPPENED. TRIED AGAIN AND HAD THE SAME RESULT. TRIED TO RESTART CAR AND HAD THE SAME RESULT. ELECTRONIC KEY WITH A NEW BATTERY DID NOT WORK. ALL ELECTRONIC MECHANISMS DID NOT WORK.
Steering, Jan 1, 2016
NISSAN ALTIMA RECALL MORNING OF DECEMBER 31 2015, MY CAR WAS NOT ABLE TO START. IT WAS NOT ABLE TO GO TO ACC OR ON MODE EVEN WHEN THE KEYLESS ENTRY WAS RECOGNIZED. I CALLED TRIPLE A FOR A JUMP START BUT THEY WERE NOT ABLE TO JUMP START THE EITHER. SO I GOT IT TOWED TO THE NISSAN DEALERSHIP FOR AN DIAGNOSE AND REPAIR. WHILE I WAS WAITING I DID SOME RESEARCH ON MY PHONE LOOKING FOR WHAT MIGHT THE PROBLEMS MAY BE. I KEPT SEEING "STEERING WHEEL LOCK CONTROL MODULE FAILURE", WHICH REPAIR COST AVERAGED AROUND $1000 TO 1300. HOPING THIS WAS NOT THE ISSUE, AFTER RECEIVING THE DIAGNOSES, IT WAS THAT... I ASKED IF THE EXTENDED WARRANTY WAS STILL VALID BUT THEY SAID THE WARRANTY ENDED ON JULY OF 2015... I WAS VERY DISAPPOINTED. NOT JUST BECAUSE THE WARRANTY ENDED BUT SINCE MY COMMUTE TO SCHOOL AND WORK IS VERY SHORT, MY MILEAGE ON THE CAR IS LESS THAN 45000 MILES ON A 2009 CAR AND ON A LOW MILEAGE CAR LIKE THIS AND HAVING TO DO A EXPENSIVE REPAIR LIKE THIS ON A SMALL MODULE THAT DOES NOTHING COMPARED TO ITS COST. I AM VERY DISAPPOINTED. I WAS NOT ABLE TO MAKE IT TO MY FAMILY IN SAN DIEGO FOR NEW YEARS AND STUCK WITH LONG WAITS, EXPENSIVE REPAIR, AND TRAFFIC THAT DAY. I HOPE NISSAN NOTICES THIS COMMON ISSUE ON THE CAR AND RECALLS THE ALL POTENTIAL CARS FOR THE SAME ISSUE. HOPEFULLY I CAN GET MY MONEY BACK WITH THE RECALL.
Steering, Dec 31, 2015
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE STEERING WHEEL WOULD NOT UNLOCK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Steering, Dec 30, 2015
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE DEALER WAS CONTACT AND INFORMED HER THAT THE WARNING LIGHT WAS REGARDING THAT THE STEERING WHEEL SEIZED. THE CONTACT STATED THE STEERING WHEEL WAS STIFF, THE BRAKES AND THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Steering, Dec 29, 2015
ON 12/26/15 I RECEIVED A PHONE CALL FROM MY MOTHER STATING THAT MY 2009 NISSAN ALTIMA WOULD NOT START AND THE INTELLIGENT KEY ICON APPEARED ON THE DASHBOARD. AFTER SHE REPLACED THE BATTERY IN THE KEY FOB TO STILL ONLY FIND OUT THAT THE CAR STILL WONT START. I CONTACTED MY LOCAL NISSAN DEALERSHIP FOR THEM TO TOW MY CAR TO THEIR LOCATION. ONCE MY CAR WAS TOWED AND THEY INSPECTED MY VEHICLE I WAS TOLD THAT THE PROBLEM WAS THE STEERING UNIT CONTROL LOCK. AFTER DOING SOME RESEARCH I FOUND THAT THIS WAS A COMMON PROBLEM FOR ALL 2009 NISSAN ALTIMA AND THIS PARTICULAR PART WAS REPLACED IN ALL 2010 ALTIMA. FURTHERMORE, THERE WAS AN EXTENDED WARRANTY ISSUED FOR 8 YEARS UNLIMITED MILEAGE WHICH EXPIRED ON 9/25/15 FOR 2009 NISSAN ALTIMA FOR THE SAME PROBLEM. SO, WHEN I ASKED THE DEALER ABOUT THIS THEY TOLD ME THAT I WAS OUT OF THE PARAMETERS AND IT WILL COST ME $951 + TAX. SO, IMMEDIATELY I BECAME UPSET I ASKED THE DEALER WHY I WASN'T INFORMED OF THIS INFORMATION WHEN MY CAR IS REGULARLY SERVICED AT NISSAN. THEY TOLD ME THAT SOMETIMES THE CONSUMER IS NOT INFORMED. AS A CUSTOMER WHO IS AT NISSAN SEVERAL TIMES A YEAR AND EVERY 2-3 MONTHS FOR ROUTINE OIL CHANGES I THINK I SHOULD HAVE BEEN INFORMED OF THE EXTENDED WARRANTY. I FOLLOWED UP WITH NISSAN CONSUMER AFFAIRS AND FILED A CLAIMED AND WAS TOLD IT TAKES THREE DAYS FOR THEM TO MAKE A DECISION REGARDING PAYING FOR MY VEHICLE TO BE FIXED. IT HAS ONLY BEEN 24 HOURS SINCE I SPOKE WITH NISSAN AND I AM WAITING FOR A DECISION TO BE MADE. I BELIEVE THAT THIS UNFAIR TO THE CONSUMER IF THE INFORMATION WAS NEVER GIVEN TO THE CONSUMER VIA THE DEALER AND YOU HAVE SERVICE RECORDS TO PROVE IT. WHAT I ALSO FOUND OUT FROM NISSAN CONSUMER AFFAIRS IS IF YOU AREN'T THE ORIGINAL OWNER OF THE VEHICLE YOU WILL NOT RECEIVE NOTIFICATION UNLESS THE DEALER TELLS YOU ABOUT IT.
Steering, Electrical system, Dec 29, 2015
MY WIFE AND I PURCHASED A 2009 NISSAN ALTIMA IN OCTOBER 2009 AND DID NOT ENCOUNTER ANY MAJOR ISSUES UNTIL A FEW DAYS AGO. ON 12/17/2015, MY WIFE WAS LEFT STRANDED IN A PARKING LOT OUTSIDE A GROCERY STORE AT NIGHT DUE TO UNABLE TO START THE CAR. WE TRIED USING A KEY FOB WITH A GOOD BATTERY AND JUMP STARTING THE ALTIMA, BUT IT WOULD CHANGE THE CAR FROM 'LOCK' MODE TO 'ON' MODE (WHERE THE CAR CAN BE STARTED). WE DID EXTENSIVE RESEARCH, AND FOUND THERE WERE A TREMENDOUS NUMBER OF 2009 NISSAN ALTIMA OWNERS THAT HAD ENCOUNTERED THE SAME ISSUE, SOME STRANDED ON THE HIGHWAY, AND SOME IN SNOW WITH KIDS. MANY PEOPLE POST ON BLOGS AND YOUTUBE ABOUT THIS ISSUE. WE ENDED UP HAVING THE CAR TOWED TO A NISSAN DEALERSHIP FOR EXAMINATION FOR $110, AND THEIR DIAGNOSIS RESULT CONFIRMED THAT THE STEERING LOCK MECHANISM (PART # 48700-9N00B) NEEDED TO BE REPLACED ' THEY QUOTED US $1152 FOR PART ($650) AND LABOR. THE PART IS FOR SALES FOR $360 ON AMAZON.COM. NISSAN USA WAS WELL AWARE OF THIS ISSUE, AND THEY EXTENDED THE WARRANTY ON THE STEERING LOCK MECHANISM PART FOR 3 YEARS. HOWEVER, WE HAVE NOT RECEIVED ANY NOTICE FROM THEM ABOUT THIS. AS OUR CAR IS 10 WEEKS OUT OF THE EXTENDED WARRANTY WINDOW, NISSAN USA WON'T COVER THE REPAIR EXPENSES. AS A NISSAN ALTIMA OWNER FOR 13 YEARS, WE FELT BETRAYED BY NISSAN ' THEY WERE SUPPOSED TO KEEP THE OWNERS INFORMED ON THIS ISSUE AND SHOULD HAVE ISSUED A RECALL, OR WORKED WITH THE OEM PROVIDER AND DEALERS FOR A COST EFFECTIVE SOLUTION. INSTEAD, THEY HAVE KEPT THE 2009 NISSAN ALTIMA OWNERS IN THE DARK, UNTIL MANY OF THEM GOT STRANDED IN DANGER. WE SINCERELY URGE YOU TO INVESTIGATE THIS ISSUE, AND HELP US AND OTHER FELLOW 2009 NISSAN ALTIMA OWNERS. AS OF 12/2/2015, A GOOGLE SEARCH OF '2009 NISSAN ALTIMA STEERING LOCK FAILURE' YIELDED 46,600 RESULTS. SAMPLE ONLINE POSTS ABOUT THE ISSUE: HTTP://GOO.GL/NMYZJI HTTPS://GOO.GL/XUL95H *TR
Steering, Other or unspecified, Dec 29, 2015
MERRY CHRISTMAS NISSAN! THANKS FOR MAKING IT A MEMORABLE ONE. I DROVE TO A RELATIVES HOME THE DAY AFTER CHRISTMAS. THE CAR WAS PARKED ON A CITY STREET. WHEN I WENT TO LEAVE, THE CAR WOULD NOT START OR DO ANYTHING. A YELLOW KEY SYMBOL APPEARED. THE CAR WOULD NOT START, NOTHING WAS HAPPENING. THE BRAKE WAS VERY STIFF. NO ABILITY TO SHIFT. NO RADIO OR DASH LIGHTS WOULD WORK. I HAD TO HAVE THE VEHICLE TOWED TO A LOCAL NISSAN DEALERSHIP. ELECTRONIC STEERING LOCK FAILURE AT A COST OF $900.00. I WAS THEN TOLD BY NISSAN DEALERSHIP THAT NISSAN WAS WELL AWARE OF THE ISSUE AND THEY HAD ADDED AN EXTENDED WARRANTY TO FIX THE BAD PART BUT IT HAD EXPIRED EARLIER IN 2015. I ONLY WENT TO DEALERSHIP 3 TIMES WITH STERRING LOCK ISSUES PREVIOUSLY ONLY TO BE TOLD THAT IT WAS MY FOB NOT THE STEERING LOCK. I HAVE 2 FOBS AND QUESTIONED HOW 2 WOULD BE HAVING ISSUES. NEVER A GOOD ANSWER OR OPTION. NEVER WAS I TOLD THERE WAS BAD PART THAT WAS COVERED UNDER WARRANTY! SHADY BUSINESS, THE PART SHOULD BE RECALLED FOR SAFETY AND NEGLIGENCE. WHAT IF IT STOPPED WORKING AND LOCKED WHILE I WAS ACTUALLY DRIVING? I TRAVEL FOR WORK AND WHAT IF IT STOPPED IN A BAD AREA LEAVING ME STRANDED? WHAT IF IT WAS EXTREME COLD OR HEAT? THE ISSUE IS THAT NISSAN KNOWS ABOUT A BAD PART BUT HAVE LEFT CUSTOMERS TO PAY $900 TO FIX THEIR BAD PART LEAVING PEOPLE IN DANGER. THERE ARE COUNTLESS STORIES ONLINE ABOUT THIS SAME ISSUE. NISSAN CHANGED THE PART IN APPROX 2010. THEY NEED TO OWN THEIR MISTAKE AND STOP LEAVING PEOPLE STRANDED IN HARMS WAY. I DON'T UNDERSTAND WHY NISSAN IS ALLOWED TO MAKE A BAD PART, KNOW THAT THE BAD PART WILL DISABLE THE CAR AND LEAVE PEOPLE STRANDED WITHOUT ANY NOTICE. THE CONSUMER GETS INSULT TO INJURY AND HAS TO PAY FOR NISSAN'S MISTAKE AT A $900.00 COST. AGAIN, MERRY CHRISTMAS NISSAN.
Steering, Electrical system, Engine, Dec 28, 2015
12-13-2015 FAILED ELECTRONIC STEERING LOCK WHICH STRANDED US ON THE SIDE OF THE ROAD WITH THE WINDOWS DOWN EXPOSING PERSONAL ITEMS AND OUR PERSONAL SAFETY FOR A PART THE MANUFACTURE HAS RECOGNIZED AS FAULTY AND EXTENDED THE WARRANTY UNTIL 120 DAYS BEFORE THE PART FAILS. 715 TIMES? DOES SOMEONE HAVE TO DIE IN A SNOW STORM OR GET HIT ON THE INTERSTATE BEFORE ACTION WILL BE TAKEN ON THIS? THE PART BY ITSELF WAS $715 FROM THE DEALER. MAKE THIS PROBLEM RIGHT BEFORE SOMEONE DIES IF THEY HAVEN'T ALREADY.
Steering, Electrical system, Dec 28, 2015
STEERING LOCK ASSY. BECAME DEFECTIVE WHILE AWAY FROM HOME AND HAD TO BE TOWED TO NISSAN DEALER, WAS TOLD THE NEW ASSY. HAD WARRANTY GOOD FOR 12MONTH/12000MILES AFTER REPAIRS WERE MADE. THIS MAY BE A SAFETY FEATURE FOR THE CAR ITSELF BUT BECOMES A SAFETY HAZARD FOR THE OCCUPANTS IF IT BREAKS DOWN IN A HAZARDS AREA AWAY FROM HOME OR IN A AREA OF BAD WEATHER ITSELF. THE DEALER INFORMED ME THAT THERE WAS AN EXTENDED WARRANTY OF 72MONS.OR UNLIMITED MILEAGE ADDED TO THE ORIGINAL 36MON./ 36000MILES FOR THIS PART. I WAS NOT NOTIFIED OR AWARE OF THIS ADD-ON. SO IT SEEMS THERE WAS REASON FOR CONCERN BY THE CAR MAKER BY ADDING THE ADDITIONAL WARRANTY. IT WAS A OUT OF POCKET EXPENSE FOR ME AND NO GUARANTEE THE CAR WOULD NOT BRAKE DOWN AGAIN SINCE I DO NOT KNOW IF THE NEW REPLACEMENT PART IS ANY BETTER THAN THE ONE THAT BROKE! MY CAR WAS BEYOND THE ADDITIONAL WARRANTY. I DO NOT TRUST THE CAR, IT COULD BREAK DOWN AT A REALLY UNSAFE LOCATION NEXT TIME IF THERE IS A NEXT TIME. I NEED SECURITY FOR ME AND MY FAMILY! THANK YOU P.S. THE CAR HAD BEEN TURN OFF LUCKILY IN A POST OFFICE PARKING LOT, BUT WOULD NOT RE START UNDER ANY CIRCUMSTANCE WHEN WE WERE READY TO GO ON. *TR