2009 Nissan Altima
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,547 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Altima model years with reports.
Of the 2009 reports, 36 involved a crash and 8 involved a fire. 21 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, navigational system(global positioning system)Sep 10, 2010
NISSAN IS RECALLING CERTAIN VEHICLES THAT WERE EQUIPPED WITH A GARMIN NUVI MODEL 750 NAVIGATION SYSTEM. THE BATTERIES CONTAINED IN THE AFFECTED GPS UNITS CAN OVERHEAT.
OVERHEATED BATTERIES COULD RESULT IN A FIRE.
NISSAN WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY GARMIN TECHNICIANS BY REPLACING THE BATTERY AND INSERTING A SPACER ON TOP OF THE BATTERY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT GARMIN DIRECTLY AT 1-866-957-1981 OR NISSAN AT 1-800-647-7261.
Campaign 10V401000 on NHTSA.gov
SuspensionSep 16, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 ALTIMA AND MAXIMA PASSENGER CARS. THE UPPER FRONT STRUT INSULATORS MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION RESULTING IN A POTENTIAL FOR THE STRUT INSULATOR TO CRACK.
IF THE STRUT INSULATOR IS CRACKED, THERE IS A POTENTIAL FOR THE STRUT ROD TO COME OUT OF ITS MOUNTING POSITION, WHICH COULD AFFECT VEHICLE STABILITY AND INCREASE THE RISK OF A CRASH.
NISSAN WILL NOTIFY OWNERS AND DEALERS WILL REPLACE BOTH LEFT AND RIGHT SIDE FRONT STRUT INSULATORS FREE OF CHARGE. THE SAFETY RECALL BEGAN OCTOBER 2009. OWNERS MAY CONTACT NISSAN AT 1-800-NISSAN1 (1-800-647-7261).
Campaign 09V358000 on NHTSA.gov
Structure, body, doorJan 9, 2009
NISSAN IS RECALLING 225 MY 2009 ALTIMA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 214, "SIDE IMPACT PROTECTION." THESE VEHICLES MAY HAVE BEEN MANUFACTURED WITH AN OUT-OF-SPECIFICATION WELD ON THE DOOR ASSEMBLY.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
ALL THE AFFECTED VEHICLES HAVE BEEN BROUGHT BACK FROM THE DEALERSHIPS AND REMEDIED AT THE FACTORY. NO VEHICLES HAD BEEN RETAILED.
Campaign 09V006000 on NHTSA.gov
WheelsSep 15, 2008
NISSAN IS RECALLING 3,403 MY 2009 ALTIMA VEHICLES EQUIPPED WITH 16-INCH ALLOY WHEELS. SOME THESE WHEELS MAY NOT HAVE BEEN MANUFACTURED TO SPECIFICATION. THIS COULD CAUSE ONE OR MORE OF THE FIVE LUG NUTS ATTACHING THE WHEEL TO THE VEHICLE TO BECOME LOOSE.
IF THE LUG NUTS BECOME LOOSE, IT COULD EVENTUALLY RESULT IN A LOSS OF CONTROL AND A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE VEHICLE TO DETERMINE IF IT IS EQUIPPED WITH ONE OF THE AFFECTED WHEELS. IF IT IS, THE WHEELS WILL BE REPLACED WITH NEW ONES THAT HAVE BEEN MANUFACTURED TO THE CORRECT SPECIFICATION. THE RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Campaign 08V464000 on NHTSA.gov
Representative owner complaints: steering
859 reports, newest first. Show all
Steering, Electrical system, Dec 28, 2015
WAS STUCK AT WORK OVER THE WEEKEND. CAR DID NOT WORK. INTELLIGENT CAR KEY REMOTE CHANGED NEW BATTERY AND STILL DID NOT WORK HAD TO TOW TO DEALER NISSAN , WAS TOLD TO RUN A DIAGNOSTIC TEST ON THE CAR , AND FOUND OUT THE ELECTRONIC STEERING LOCK IS NOT WORKING. IVE CHECKED ONLINE AND FOUND OUT ALOT PEOPLE HAVE THE SAME PROMBLE THAT I HAD. THE COST TO REPLACE COST ABOUT $1200. SINCE TOO MANY PEOPLE HAVE THE SAME PROBLEM. NISSAN SHOULD HAVE RECALL ALL THE 09 MODEL . I WANT NISSAN REIMBURSE THE COST OF REPLACING NEW LOCK.
Steering, Dec 26, 2015
WHEN DRIVING MY CAR TO WORK, I STOPPED FOR A DRINK; AFTER COMING OUT OF THE STORE, MY CAR WOULD NOT START, EITHER WITH THE REMOTE FOB OR BY PLACING THE FOB IN THE KEY PORT. I HAD AAA TOW MY CAR HOME SO I COULD TRY JUMPING THE CAR, REPLACING THE BATTERY IN THE KEY FOB, THEN REPLACING THE BATTERY IN THE CAR WITH A BRAND NEW ONE. AT THAT POINT, I SAW THE "KEY IGNITION" LIGHT ON THE DASHBOARD. PRESSING THE IGNITION BUTTON DOES NOTHING, BUT THE DOOR LOCKS RESPOND TO THE KEY FOB AND THE LIGHTS WORK FINE. I SEARCHED THE INTERNET AND FOUND MYRIAD COMPLAINTS ABOUT THIS SAME ISSUE, THAT IT WAS RELATED TO THE STEERING WHEEL LOCK MECHANISM. IT SHOULD BE NOTED THAT MY STEERING WHEEL HAS NEVER LOCKED IN PLACE WHEN THE CARE IS TURNED OFF. CONCERNED ABOUT THE STATUS OF MY CAR, MY NEIGHBOR TOLD US THAT A FRIEND HAD HAD THE SAME SITUATION, WITH THE SAME ERROR MESSAGE, AND HE WAS ABLE TO GET THE PART AND LABOR SERVICED AT NO COST TO HIM.
Steering, Dec 24, 2015
THE STEERING LOCK HAS FAILED. I WASN'T SURE WHAT WAS WRONG AT FIRST BUT THEN AFTER RESEARCHING, I FOUND THIS TO BE A KNOWN PROBLEM. I WAS STUCK IN A CAR THAT WOULD NOT START IN BELOW FREEZING TEMPS. AFTER WATCHING A COUPLE OF YOUTUBE VIDEOS, I WAS ABLE TO GET MY CAR STARTED AND ABLE TO GET IT HOME WHERE IT IS STILL SITTING. PLEASE ADVISE IF MY CAR IS UNDER THE WARRANTY ON THIS PART.
Steering, Electrical system, Dec 23, 2015
CAR LEFT ME SIT DUE TO STEERING WHEEL LOCK NEEDING REPLACED. IT AFFECTS THE PUSH START IGNITION AND THE BRAKE PEDAL TOO. UPON RESEARCHING, I FOUND THAT THIS WAS A COMMON PROBLEM AND THAT NISSAN FIXED SOME AT NO CHARGE BUT OTHERS HAD TO SPEND $1000 AND UP TO REPAIR IT. THERE ARE COPIOUS AMOUNTS OF COMPLAINTS REGARDING THIS SAME ISSUE AND I SUSPECT THAT NISSAN ARE FIXING SOME TO APPEASE THOSE WHO ARE PUSHING FOR A RECALL. MY VEHICLE WAS STOPPED AT A REST AREA ON THE PA TURNPIKE TO USE THE RESTROOM AND WHEN I RETURNED THE CAR WOULD NOT START WHEN I PUSHED THE BUTTON. THE BRAKE WAS ALSO VERY HARD TO PUSH. THE KEY FOB BATTERY LIGHT CAME ON AND THE KEY FOB HOLDER IN THE DASH ALSO WAS FLASHING. I STARTED LOOKING FOR IDEAS TO HELP US ON THE INTERNET AND RIGHT AWAY THE STEERING WHEEL LOCK INFORMATION CAME UP WITH PAGES AND PAGES OF COMPLAINTS REGARDING THIS SAME REPAIR. WE HAD CAR TOWED TO CLOSEST DEALERSHIP TO HAVE THEM DIAGNOSE IT AS THE STEERING WHEEL LOCK. I CANNOT BELIEVE WITH ALL THE COMPLAINTS ONLINE THAT THIS HAS NOT BEEN RECALLED. WHAT IF THAT WOULD START A FIRE?
Steering, Dec 23, 2015
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Steering, Dec 22, 2015
MY DAUGHTER WENT TO START HER 2009 ALTIMA UPON EXITING A WALMART AND CAR WOULD NOT START OR RESPOND. CAR USES A SMART KEY TO START AND INSTRUMENT PANEL DISPLAYED KEY PROBLEM. RAINING AND COLD SHE TRIED MANY OPTIONS WITHOUT ANY SUCCESS. I TOLD HER TO CALL AAA AND HAVE IT TOWED TO PREMIER NISSAN. THE NEXT DAY THEY DETERMINED IT WAS THE STEERING COLUMN CONTROL UNIT AND IT WOULD HAVE TO BE REPLACED. THEY SAID NISSAN IS AWARE OF THE PROBLEM AND EXTENDED THE WARRANTY TO FEB. 2015 AND THIS DATE HAS PASSED THEREFORE I WOULD HAVE TO PAY $1,093 FOR THE REPAIR. NISSAN SHOULD HAVE HAD A RECALL TO CORRECT THIS. THIS IS A SAFETY HAZARD DEPENDING ON WHERE YOU GET STRANDED WITH NO PRIOR WARNING. A COMPANY LIKE AAA CAN NOT EVEN HELP YOU EXCEPT TO TOW YOU. THERE NEEDS TO BE A RECALL! I WOULD THINK THIS COULD HAPPEN WHILE YOU WERE DRIVING AND CAUSE THE STEERING TO LOCK.
Steering, Dec 20, 2015
I LEFT CHURCH TODAY TO GET IN MY CAR ONLY TO FIND THAT MY CAR WOULD NOT START. I HAD TO INCUR TOWING EXPENSES FOR A DEFECT THAT NISSAN IS AWARE OF THAT STOPS WORKING WITH NO WARNING, LEAVING NISSAN CUSTOMERS STRANDED. I WAS INFORMED THAT THE STEERING LOCK COLUMN IS THE PROBLEM. THE STEERING LOCK COLUMN HAS BEEN SHOWN TO BE A DEFECTIVE PART WHICH IS CAUSING THOUSANDS OF NISSAN CUSTOMERS TO BE STRANDED AND EXPENSIVE OUT OF POCKET COST. THE PART NEEDS TO BE RECALLED BUT INSTEAD WAS EXTENDED TO SIX YEARS ONLY, WHICH DID NOT ALLOW FOR THE PART TO BE REPLACED UNLESS IT WAS SHOWING SIGNS OF BEING BROKEN. THIS PART COSTS $650.00 AND LABOR RUNS ABOUT $350.00. NISSAN NEEDS TO RECALL THIS PART FOR 09 NISSAN ALTIMAS. THIS CONTINUES TO BE AN ISSUE FOR 2009 AND 2010 NISSAN OWNERS.
Steering, Dec 19, 2015
STEERING LOCK FAILURE.
Steering, Dec 16, 2015
I WENT OUT TO START MY 2009 NISSAN ALTIMA. IT HAS A PUSH TO START BUTTON. IT WOULDN'T START. TO MUCH AVAIL WE HAD TO HAVE IT TOWED TO THE DEALERSHIP. THEY CONFIRMED OUR THOUGHTS, IT WAS THE STEERING WHEEL LOCK THAT WENT BAD. NISSAN APPARENTLY HAS KNOWN ABOUT THIS ISSUE AS THEY EXTENDED THE WARRANTY ON THIS PART TO 6 YEARS UNLIMITED MILES. MINE WENT OUT 6 MONTHS AFTER THE EXTENDED WARRANTY. THIS COULD BE A SERIOUS ISSUE IF YOU WERE STRANDED SOMEWHERE WITHOUT BEING ABLE TO GET YOUR CAR STARTED. THIS PART NEEDS TO BE RECALLED.
Steering, Dec 10, 2015
WE UNFORTUNATELY ARE JOINING THE GROWING RANKS OF 2009-10 NISSAN ALTIMA OWNERS WHO EXPERIENCED FAILURE IN THE STEERING CONTROL UNIT. WE WERE FORTUNATE IT HAPPENED IN OUR OWN ALLEY. I'D STOPPED THE CAR TO UNLOAD GROCERIES AND WHEN I TRIED TO START IT AGAIN, IT ONLY LET ME OPEN AND LOCK THE DOORS. OTHERWISE, IT WAS FROZEN AND BLOCKING THE ALLEY TO ALL OUR NEIGHBORS. WE'D BEEN ON A TRIP IN JANUARY 2015 THAT WOULD HAVE BEEN DISASTROUS IF IT HAPPENED THEN. (LESS THAN 36 HOURS AFTER THE LONG ROAD TRIP MY HUSBAND HAD A HEART ATTACK. IF THIS FAILURE HAPPENED DURING THAT DRIVE, HE WOULDN'T BE ALIVE TODAY.) WE HAD NO IDEA THERE WAS AN ISSUE WITH OUR 2009 NISSAN UNTIL IT HAPPENED. THIS CAR (AND TWO OTHER NISSAN VEHICLES) HAD BEEN TOTALLY RELIABLE. NISSAN RESPONDED SAYING OUR WARRANTY EXPIRED IN FEB 2015 AND DIDN'T COVER THE ALMOST $1200 COST IN ANY WAY. WE FEEL ROBBED AND ABANDONED BY NISSAN. ONCE WE RESEARCHED THIS, WE'RE VERY CONCERNED THIS ISSUE HAS HAPPENED TO SO MANY 2009-10 OWNERS. THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL! WE WERE LOOKING AT ANOTHER NISSAN AND ARE DOING BETTER RESEARCH INTO COMPETITORS BEFORE WE TAKE THAT STEP.
Steering, Electrical system, Dec 10, 2015
DEC 7, 2015 CLIMBED IN CAR AT 8 AM, WOULD NOT START. THE KEY LIGHT WAS ON BUT THE DASH DID NOT LIGHT UP AS NORMAL WHEN YOU PUT YOUR FOOT ON THE BRAKE AND PUSH THE START BUTTON. COULD NOT GET IT OUT OF THE "LOCKED" POSITION. CALLED LOCAL DEALER AND HE OFFERED NO HELP, NOR IDEAS OF WHAT COULD BE WRONG. TOLD ME TO "BRING IT IN". DIDN'T EVEN TELL NE HOW TO UNLOCK THE GEAR SO I COULD PUSH CAR OUT OF GARAGE. TOOK 2 CALLS TO GET THIS INFO. CHECKED ONLINE FOR ISSUES, FOUND ESCL PROBLEM, CALLED DEALER BACK. ONLY THEN DID HE REMEMBER SOMETHING ABOUT THAT ISSUE. MY CAR IS 7 WEEKS OUT OF WARRANTY, GREAT SHAPE, 68164 MILES. CALLED NISSAN AND SPOKE WITH CONSUMER AFFAIRS, FILED COMPLAINT. RECEIVED A CALL THE NEXT DAY THAT THEY WERE "CONSIDERING" MY ISSUE/CONCERN/COMPLAINT. TOLD ME THEY WOULD HAVE AN ANSWER IN 3 DAYS. WHY NOT GIVE ME AN ANSWER WHEN THEY CALLED?
Steering, Dec 10, 2015
STEERING LOCK CONTROL UNIT FAILURE. THOUGH VEHICLE IS IN GOOD CONDITION THIS IS DEFAULT FROM NISSAN SIDE WHERE THE SYSTEM IS UNABLE TO RECOGNIZE ITS OWN KEY. DUE TO THE SOFTWARE FAILURE AND LOCK DOWN OF STEERING, CAR CANNOT START AND WE ARE FORCED TO GO TO DEALER WHO WILL JUST RIP OFF CUSTOMER $1000 JUST TO RECTIFY THERE MISTAKE DURING MANUFACTURING.
Steering, Electrical system, Dec 9, 2015
MY CAR WOULD NOT START AND THE INTELLIGENT KEY WARNING LIGHT WAS ON. THIS HAPPENED WITH NO WARNING (THE CAR DROVE FINE 1 HOUR BEFORE). I WAS STRANDED AND HAD TO GET THE CAR TOWED TO THE NEAREST DEALERSHIP. THE PROBLEM WAS THE INFAMOUS ESCL UNIT (ELECTRONIC STEERING CONTROL LOCK). I WAS INFORMED THAT THE WARRANTY HAD BEEN EXTENDED TO UNLIMITED MILES AND 5 YEARS...AND EXPIRED 6 MONTHS AGO. $1028 WORTH OF REPAIRS LATER THE CAR WILL START AGAIN. NO HELP FROM NISSAN.
Steering, Electrical system, Other or unspecified, Dec 9, 2015
MY FAMILY AND I WERE STRANDED IN THE MIDDLE OF THE NIGHT LAST WEEK FOR SEVERAL HOURS FOR MY CAR TO BE TOWED CAUSE THE ENGINE WOULD NOT START AND JUMP START THE BATTERY DID NOT WORK. AFTER TOWED IT HOME AND RESEARCH / DIAGNOSTIC, FOUND OUT THAT IT IS A WELL KNOW THAT THE STEERING LOCK BOX IS DEFECTIVE. HOWEVER, CALLING NISSAN DEALER ABOUT IT AND WILL NOT MAKE THE RECALL ON THE PART. MY CAR JUST DIE AFTER 5 YEARS. 3 MONTHS AFTER THE EXTENDED WARRANTY. MY DEALER WILL NOT FIX IT AND NISSAN WILL NOT ASSIST TO GET IT FIX EITHER. THEY KEEP WANTING ME TO BRING IT TO THE DEAL FOR DIAGNOSTIC, WHEN IN-FACT IT IS OBVIOUS THAT THE STEERING LOCK BOCK IS DISABLED THE CAR FROM STARTING. I BROUGHT IT IN, AND THEY KEPT TELLING ME NO RECALL AND WANT ME TO PAY FOR IT (ALMOST $1,000), YET RECOMMENDING ME TO FIX OTHER ISSUES SAYING IT COULD HAVE BEEN TUNE UP NEEDED THAT WHY MY CAR WOULD NOT START.. UGH!!!
Steering, Dec 8, 2015
HE 2009 NISSAN ALTIMA HAS A DEFECTIVE "STEERING LOCK" WHICH CAUSES OWNERS TO BE UNABLE TO START THEIR VEHICLES. THIS DEFECT CAN AFFECT OWNERS OF THE 2009 NISSAN ALTIMA WITHOUT WARNING AND WITHOUT CAUSE. WHEN THIS ISSUE OCCURS THE ONLY WAY TO RESOLVE THE ISSUE IS TO HAVE THE CAR TOWED TO A NISSAN DEALERSHIP TO HAVE THE FAULTY STEERING LOCK REPLACED. THE CAR CANNOT BE STARTED AT ALL. THUS, OWNERS OF THE 2009 NISSAN ALTIMA CONTINUOUSLY FIND THEMSELVES STUCK IN VERY INCONVENIANT CIRCUMSTANCES WITH NO ABILITY TO DRIVE THEIR CAR. THIS CAN BE VERY DANGEROUS FOR DRIVERS WHO ARE IN REMOTE OR DANGEROUS AREAS. NISSAN IS VERY AWARE OF THIS ISSUE. THEY HAVE EXTENDED THE WARRANTY OF THE 2009 NISSAN ALTIMA STEERING LOCK TO 6 YEARS WITH INFINITE MILES. THAT WARRANTY EXPIRED MAY 2015. NISSAN SAYS THEY MAILED NOTICES, BUT CANNOT PRODUCE A COPY FOR ME TO SEE, NOR CAN THEY PROVIDE THE DATE IT TO ME OR PROOF THAT THEY INDEED DID MAIL IT. DUE TO THIS KNOWN ISSUE AND DEFECT, I WAS STRANDED, HAD TO HAVE CAR TOWED TO DEALER, PAID $1167 FOR THE REPAIR, AND NISSAN WONT REIMBURSE ME.
Steering, Engine, Dec 7, 2015
OUR 2009 NISSAN ALTIMA HYBRID DIED WITHOUT WARNING. WE WERE UNABLE TO TURN THE CAR ON, NOTHING ON THE DASHBOARD LIT UP EXCEPT A YELLOW KEY SYMBOL. THE LIGHTS, LOCKS, AND KEY FOB CONTINUED TO WORK, HOWEVER. I RESEARCHED THE ISSUE WE WERE HAVING AND DISCOVERED A NUMBER OF CONSUMERS HAD SIMILAR PROBLEMS WITH THEIR NISSANS. IT IS A MANUFACTURER'S DEFECT WITH THE STEERING LOCK WHICH RENDERS THE CAR INOPERABLE, APPARENTLY. THIS IS NOT NORMAL WEAR AND TEAR. OUR CAR GAVE NO INDICATION OF SOMETHING BEING WRONG. IT HAS ONLY ABOUT 64,000 MILES ON IT AND WE HAVE HAD NO MAJOR ISSUES PREVIOUSLY, AND NO INDICATION THAT ANYTHING WAS WRONG PRIOR TO IT DYING. WHEN I CONTACTED NISSAN OF MARLBORO, MA, THE INDIVIDUAL I SPOKE WITH DIAGNOSED THE PROBLEM OVER THE PHONE. HE SAID HE WAS 99% CERTAIN IT WAS THE STEERING LOCK. THIS WAS CONFIRMED ONCE WE BROUGHT THE VEHICLE IN FOR REPAIR. FOR HIM TO DIAGNOSE THE PROBLEM ACCURATELY OVER THE PHONE, THEY MUST SEE THIS ISSUE OFTEN ENOUGH. ONLY FURTHER SOLIDIFYING THAT NISSAN IS AWARE THAT THERE IS A MANUFACTURER'S DEFECT. I WAS TOLD HOWEVER, THAT DESPITE NISSAN BEING AWARE OF THE PROBLEM, WE HAD MISSED THE DEADLINE FOR THE EXTENDED WARRANTY WHICH ENDED IN JUNE 2015. AGAIN, THIS IS NOT DUE TO NORMAL WEAR AND TEAR. OUR CAR WAS IN PERFECTLY GOOD CONDITION UNTIL THE MOMENT IT SIMPLY STOPPED WORKING. WHEN I CONTACTED NISSAN CONSUMER AFFAIRS TO REPORT THE PROBLEM, I WAS ALSO MADE AWARE THAT THE REASON WE NEVER HEARD OF THE PROBLEM WAS THAT THEY HAD THE PREVIOUS OWNER, MICHAEL SOMETHING, LISTED RATHER THAN US. SO THE MAILING MAY HAVE GONE TO HIM, NOT US. WE PURCHASED THE CAR FROM NISSAN OF WOBURN AS A CERTIFIED PRE-OWNED VEHICLE. BY THE TIME I SPOKE WITH THE SECOND INDIVIDUAL FROM NISSAN, OUR INFORMATION WAS UPDATED AND SHE CLAIMED NISSAN CAN NOT GUARANTEE THAT RECALL INFORMATION IS MAILED TO THE CORRECT OWNER.
Steering, Dec 7, 2015
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING COLUMN LOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
Steering, Dec 7, 2015
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE STEERING WHEEL LOCKED AND PREVENTED THE KEYLESS IGNITION FROM STARTING THE ENGINE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Steering, Dec 7, 2015
STEERING LOCK UNIT FAILED. CAR WILL NOT START OR EVEN TURN OVER. NISSAN EXTENDED WARRANTY ON THE UNIT, BUT I AND ALOT OF OTHERS FEEL IT SHOULD BE A RECALL. THEY DIDN'T NOTIFY ME OF THIS PROBLEM AND I HAD CAR IN FOR RECALL FOR A DIFFERENT ISSUE WHEN THEY FOUND THE PROBLEM WITH THESE UNITS AND WARRANTY ON THIS WAS STILL IN EFFECT. LUCKILY I WAS AT HOME AND NOT STRANDED SOMEWHERE. BY TAPPING ON UNIT WITH A HAMMER IT STARTED TO WORK I JUST HOPE IT DOESNT FAIL DURING DRIVING AND LOCK THE STEERING WHILE DRIVING
Steering, Dec 6, 2015
TAKATA RECA MY CAR IS NOT THAT OLD AND NOT THAT MANY MILES ON IT TO BRAKE DOWN. GOT STOP LATE AT NIGHT AT A PARKING LOT AND CAR WAS TOTALLY DEAD. AAA COULDN'T FIX IT SO HAD TO GET IT TOWED TO THE DEALERSHIP BECAUSE THEY ARE THE ONLY ONES WHO COULD FIX THE PROBLEM OF A ELECTRONIC STEERING LOCK.
Steering, Dec 5, 2015
"STEER LOCK" MY CAR HAD THE STEER LOCK FAILURE. CAR WAS PARKED AND WOULD NOT RECOGNIZE KEY. CAR WOULD NOT START. NISSAN CREATED AN EXTENDED WARRANTY FOR THE ONE SPECIFIC ITEM FOR 6 YEARS UNLIMITED MILEAGE. THIS FAILURE OCCURRED 161 DAYS AFTER THE WARRANTY EXPIRATION. NISSAN OR DEALER WOULD NOT PROVIDE ANY ASSISTANCE.
Steering, Electrical system, Dec 3, 2015
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEYLESS IGNITION FAILED TO OPERATE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE STEERING WHEEL LOCK WAS REPLACED. AFTER THE VEHICLE WAS SERVICED, THE INTELLIGENT KEY FAILED TO START THE IGNITION. THE VEHICLE WAS NOT REPAIRED FOR THE SECOND TIME BUT THE DETAILS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. UPDATED 02/19/16*LJ UPDATED 5/20/18*JB
Steering, Dec 3, 2015
I PURCHASED MY BRAND NEW 2009 NISSAN ALTIMA 2.5S ON APRIL 14, 2009. ON NOVEMBER 30, 2015 I WAS STRANDED AFTER DINING IN AT A RESTAURANT TO FIND THAT MY CAR WOULD NO LONGER START. I READ THE MANUAL AND IT STATED THAT THE ELECTRONICAL STEERING COLUMN WAS LOCKED AND IT WOULD NEED TO BE SERVICED AT A NISSAN DEALERSHIP. I CONTACTED A LOCAL DEALERSHIP IN PINE BLUFF, AR AND WAS GIVEN AN ESTIMATE OF $961.01. I CONTACTED NISSAN CORPORATE ABOUT THE PROBLEM TO SEE IF THEY COULD ASSIST ME WITH THE ISSUE AND WAS TOLD THAT MY WARRANTY EXPIRED IN APRIL 14, 2015. THE WARRANTY WAS ORIGINALLY 3 YRS/36,000 MILES THEN WAS EXTENDED TO 6YRS/UNLIMITED MILES. THE REPRESENTATIVE TOLD ME THERE WAS NEVER A RECALL ON IT. THE ISSUE I HAVE WITH THAT IS, ALTIMA OWNERS WERE NEVER NOTIFIED OF THIS PROBLEM WHEN IN FACT NISSAN KNEW THERE WAS A PROBLEM BECAUSE THEY EXTENDED THE WARRANTY FROM 3 TO 6 YEARS. HOW WOULD AN OWNER KNOW THERE WAS EVER AN ISSUE WITH THE ELECTRONIC STEERING LOCK UNTIL THEY'VE EXPERIENCED IT? SOMETHING SHOULD BE DONE, NISSAN SHOULD BE HELD ACCOUNTABLE.
Steering, Electrical system, Dec 2, 2015
THE ELECTRONIC STEERING WHEEL LOCK SYSTEM DIDN'T ENGAGE ON MY 2009 ALTIMA. THIS WOULD NOT ALLOW THE CAR TO BE STARTED. NISSAN EXTENDED THE WARRANTY ON THIS PART BUT MINE EXPIRED IN AUGUST OF 2015. I FEEL THIS IS A SAFETY ISSUE AS YOU COULD BE STRANDED AT ANYTIME ANWHERE WITH THIS ISSUE AND SHOULD HAVE BEEN A RECALL. THERE WAS A BAD SNOW STORM IN DENVER ON SUNDAY WHEN THIS OCCURRED AND IF IT HAD HAPPENED UP IN THE MOUNTAINS CROSS COUNTRY SKIING I WOULD HAVE BEEN STUCK IN A VERY UNSAFE SITUATION. I CONTACTED NISSAN AND THEY SAID THEY WILL NOT DO ANYTHING FOR ME AS THE EXTENDED WARRANTY HAS EXPIRED. HOWEVER THEY NEVER CONTACTED ME STATING IT WOULD BE COVERED AND HAD I KNOW I WOULD HAVE TAKEN THE VEHICLE IN BEFORE IT LEFT ME STRANDED WITHOUT A CAR FOR 4 DAYS. I HAD TO GET THE CAR TOWED TO THE DEALERSHIP TO GET IT WORKED ON. THIS ISSUE IS SO BAD THEY HAD TO ORDER THE PART AND WON'T GET IT IN UNTIL 2 DAYS AFTER I HAD BROUGHT IT IN TO GET FIXED. SOMEONE NEEDS TO LOOK INTO THIS BEFORE PEOPLE START GETTING HURT OR WORSE STRANDED AND DIE SOMEWHERE.
Steering, Dec 2, 2015
I PARKED MY CAR WENT INTO THE STORE EVERYTHING WORKED JUST FINE BEFORE I GOT OUT, BUT WHEN I CAME OUT MY CAR WOULDN'T DO ANYTHING! I WAS STRANDED, AFTER READING THE OWNERS MANUAL I FOUND IT WAS THE STEERING LOCK UNIT! IF I HAD BEEN ON THE (WRONG SIDE OF TOWN) IT COULD'VE BEEN EVEN MORE DANGEROUS THAN IT ALREADY WAS! I CALLED THE THIS SIMPLE PART IS $764 PLUS LABOR! AFTER READING MANY COMPLAINTS ONLINE THIS PART SHOULD HAVE BEEN RECALLED AS IT WAS ON THE 350Z