2009 Nissan Altima
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,547 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Altima model years with reports.
Of the 2009 reports, 36 involved a crash and 8 involved a fire. 21 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, navigational system(global positioning system)Sep 10, 2010
NISSAN IS RECALLING CERTAIN VEHICLES THAT WERE EQUIPPED WITH A GARMIN NUVI MODEL 750 NAVIGATION SYSTEM. THE BATTERIES CONTAINED IN THE AFFECTED GPS UNITS CAN OVERHEAT.
OVERHEATED BATTERIES COULD RESULT IN A FIRE.
NISSAN WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY GARMIN TECHNICIANS BY REPLACING THE BATTERY AND INSERTING A SPACER ON TOP OF THE BATTERY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT GARMIN DIRECTLY AT 1-866-957-1981 OR NISSAN AT 1-800-647-7261.
Campaign 10V401000 on NHTSA.gov
SuspensionSep 16, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 ALTIMA AND MAXIMA PASSENGER CARS. THE UPPER FRONT STRUT INSULATORS MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION RESULTING IN A POTENTIAL FOR THE STRUT INSULATOR TO CRACK.
IF THE STRUT INSULATOR IS CRACKED, THERE IS A POTENTIAL FOR THE STRUT ROD TO COME OUT OF ITS MOUNTING POSITION, WHICH COULD AFFECT VEHICLE STABILITY AND INCREASE THE RISK OF A CRASH.
NISSAN WILL NOTIFY OWNERS AND DEALERS WILL REPLACE BOTH LEFT AND RIGHT SIDE FRONT STRUT INSULATORS FREE OF CHARGE. THE SAFETY RECALL BEGAN OCTOBER 2009. OWNERS MAY CONTACT NISSAN AT 1-800-NISSAN1 (1-800-647-7261).
Campaign 09V358000 on NHTSA.gov
Structure, body, doorJan 9, 2009
NISSAN IS RECALLING 225 MY 2009 ALTIMA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 214, "SIDE IMPACT PROTECTION." THESE VEHICLES MAY HAVE BEEN MANUFACTURED WITH AN OUT-OF-SPECIFICATION WELD ON THE DOOR ASSEMBLY.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
ALL THE AFFECTED VEHICLES HAVE BEEN BROUGHT BACK FROM THE DEALERSHIPS AND REMEDIED AT THE FACTORY. NO VEHICLES HAD BEEN RETAILED.
Campaign 09V006000 on NHTSA.gov
WheelsSep 15, 2008
NISSAN IS RECALLING 3,403 MY 2009 ALTIMA VEHICLES EQUIPPED WITH 16-INCH ALLOY WHEELS. SOME THESE WHEELS MAY NOT HAVE BEEN MANUFACTURED TO SPECIFICATION. THIS COULD CAUSE ONE OR MORE OF THE FIVE LUG NUTS ATTACHING THE WHEEL TO THE VEHICLE TO BECOME LOOSE.
IF THE LUG NUTS BECOME LOOSE, IT COULD EVENTUALLY RESULT IN A LOSS OF CONTROL AND A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE VEHICLE TO DETERMINE IF IT IS EQUIPPED WITH ONE OF THE AFFECTED WHEELS. IF IT IS, THE WHEELS WILL BE REPLACED WITH NEW ONES THAT HAVE BEEN MANUFACTURED TO THE CORRECT SPECIFICATION. THE RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Campaign 08V464000 on NHTSA.gov
Representative owner complaints
1,547 reports, newest first.
Steering, Electrical system, Other or unspecified, Jan 8, 2016
WENT TO GET GAS VEHICLE WOULDN'T START. CALLED DEALER AND CONCLUDED ELECTRONIC STEERING LOCK WAS DEFECTIVE CAUSING CAR NOT TO START. HAD CAR TOWED TO DEALER SINCE CAR OUT OF EXTENDED WARRANTY HAD TO PAY $933 TO DEALER FOR REPAIR. THIS PROBLEM IS QUITE COMMON AND HAD IT FIXED IN A SHORT TIME. THIS NEEDS TO BE A RECALL. HERBA NISSAN OF JOHNSTOWN NY COMPLETED REPAIR.
Steering, Jan 6, 2016
WHILE AT MY LOCATION, I TURNED MY 2008 ALTIMA OFF. WHEN TRYING TO START THE CAR IT WOULD NOT RESTART. IT ONLY DISPACED THE KEY SYMBOL. AND HAD THE WORD LOCK ON THE PUSH START PART. I UNDID THE BATTERY AND LET IT SIT FOR ABOUT AN HOUR. STILL NOTHING. I CALLED THE NISSAN DEALERSHIP AND THEY STATED THAT IT WOULD COST ABOUT $1100 PLUS TOWING EXPENSES. I'VE ONLY HAD THIS CAR SINCE THE END OF 2013. ITS NOW PARKED WHERE I LEFT IT IN MY MOTHER'S YARD DUE TO IT NOT WANTING TO BUDGE OR START.
Air bags, Wheels, Seats, Jan 6, 2016
FIRST ISSUE WAS WITH PASSENGER SEAT AIRBAG SENSOR. MY WIFE OR OTHER PASSENGER WOULD BE SITTING IN PASSENGER SEAT AND THE SENSOR IN THE SEAT WOULD NOT WORK AND THEREFORE THE PASSENGER AIRBAG WAS DISABLED, PUTTING PASSENGER SAFETY AT RISK. SECOND ISSUE. HAD TO REPLACE TIRE PRESSURE MONITORING SENSOR DUE TO LEAKING TIRE PRESSURE. HAVE HAD TO REPLACE 2 OUT OF 4 SO FAR IN THE LAST YEAR. CAUSES LOW TIRE PRESSURE AND UNSAFE DRIVING CONDITION.
Steering, Jan 5, 2016
I WENT OUT TO START MY CAR AND IT WOULDN'T START. LUCKILY IT WAS IN MY PARKING SPOT. IT KEPT SHOWING A YELLOW BOX WITH A KEY INSIDE OF IT. THE PUSH START BUTTON KEPT SHOWING THE WORD LOCK. I THOUGHT IT WOULDN'T START BECAUSE IT WAS REALLY COLD OUTSIDE SO I WENT BACK IN THE HOUSE FOR ABOUT AN HOUR AND TRIED TO START IT BACK UP. IT STILL DIDN'T START UP. I GOT THE VEHICLE TOWED TO THE DEALERSHIP AND ONE OF THE GUYS THERE TOLD ME THAT THE WARRANTY EXPIRED DO I WOULD HAVE TO PAY $950 PLUS TAX. IT IS REALLY UPSETTING THAT NISSAN ISN'T DOING ANYTHING TO HELP WITH THIS PROBLEM.
Steering, Jan 5, 2016
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. AFTER STARTING THE VEHICLE, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL AND RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL LOCK SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,487.
Steering, Jan 5, 2016
ON JAN 2 2016 I WAS LEFT STRANDED IN A PARKING LOT WHEN MY 2009 ALTIMA FAILED TO TURN BACK ON. MY FOB BATTERY WAS CHANGED AND STILL NO LUCK. I TOWED IT TO DEALERSHIP FOR A DIAGNOSTICS AND WAS TOLD MY STEERING LOCK UNIT NEEDED TO BE REPLACED $1450 AND I DO NOT QUALIFY FOR ANY RECALLS OR EXTENDED WARRANTIES. THIS IS EXTREMELY UPSETTING AND TIMING SUCKS AFTER THE HOLIDAYS.
Steering, Electrical system, Jan 2, 2016
WHILE DRIVING BACK TO WORK FROM A LUNCH BREAK, I NOTICED THE"KEY WARNING" LIGHT ILLUMINATED. WHEN I ARRIVED L PUT THE TRANSMISSION IN PARK THEN SHUT OFF THE ENGINE. PROCEEDED TO EXIT THE CAR THEN TO LOCK THE CAR. NOTHING HAPPENED. TRIED AGAIN AND HAD THE SAME RESULT. TRIED TO RESTART CAR AND HAD THE SAME RESULT. ELECTRONIC KEY WITH A NEW BATTERY DID NOT WORK. ALL ELECTRONIC MECHANISMS DID NOT WORK.
Steering, Jan 1, 2016
NISSAN ALTIMA RECALL MORNING OF DECEMBER 31 2015, MY CAR WAS NOT ABLE TO START. IT WAS NOT ABLE TO GO TO ACC OR ON MODE EVEN WHEN THE KEYLESS ENTRY WAS RECOGNIZED. I CALLED TRIPLE A FOR A JUMP START BUT THEY WERE NOT ABLE TO JUMP START THE EITHER. SO I GOT IT TOWED TO THE NISSAN DEALERSHIP FOR AN DIAGNOSE AND REPAIR. WHILE I WAS WAITING I DID SOME RESEARCH ON MY PHONE LOOKING FOR WHAT MIGHT THE PROBLEMS MAY BE. I KEPT SEEING "STEERING WHEEL LOCK CONTROL MODULE FAILURE", WHICH REPAIR COST AVERAGED AROUND $1000 TO 1300. HOPING THIS WAS NOT THE ISSUE, AFTER RECEIVING THE DIAGNOSES, IT WAS THAT... I ASKED IF THE EXTENDED WARRANTY WAS STILL VALID BUT THEY SAID THE WARRANTY ENDED ON JULY OF 2015... I WAS VERY DISAPPOINTED. NOT JUST BECAUSE THE WARRANTY ENDED BUT SINCE MY COMMUTE TO SCHOOL AND WORK IS VERY SHORT, MY MILEAGE ON THE CAR IS LESS THAN 45000 MILES ON A 2009 CAR AND ON A LOW MILEAGE CAR LIKE THIS AND HAVING TO DO A EXPENSIVE REPAIR LIKE THIS ON A SMALL MODULE THAT DOES NOTHING COMPARED TO ITS COST. I AM VERY DISAPPOINTED. I WAS NOT ABLE TO MAKE IT TO MY FAMILY IN SAN DIEGO FOR NEW YEARS AND STUCK WITH LONG WAITS, EXPENSIVE REPAIR, AND TRAFFIC THAT DAY. I HOPE NISSAN NOTICES THIS COMMON ISSUE ON THE CAR AND RECALLS THE ALL POTENTIAL CARS FOR THE SAME ISSUE. HOPEFULLY I CAN GET MY MONEY BACK WITH THE RECALL.
Steering, Dec 31, 2015
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE STEERING WHEEL WOULD NOT UNLOCK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Steering, Dec 30, 2015
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE DEALER WAS CONTACT AND INFORMED HER THAT THE WARNING LIGHT WAS REGARDING THAT THE STEERING WHEEL SEIZED. THE CONTACT STATED THE STEERING WHEEL WAS STIFF, THE BRAKES AND THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Electrical system, Dec 29, 2015
CAR WON'T START DUE TO FAILURE OF THE ELECTRONIC STEERING COLUMN LOCK.
Steering, Dec 29, 2015
ON 12/26/15 I RECEIVED A PHONE CALL FROM MY MOTHER STATING THAT MY 2009 NISSAN ALTIMA WOULD NOT START AND THE INTELLIGENT KEY ICON APPEARED ON THE DASHBOARD. AFTER SHE REPLACED THE BATTERY IN THE KEY FOB TO STILL ONLY FIND OUT THAT THE CAR STILL WONT START. I CONTACTED MY LOCAL NISSAN DEALERSHIP FOR THEM TO TOW MY CAR TO THEIR LOCATION. ONCE MY CAR WAS TOWED AND THEY INSPECTED MY VEHICLE I WAS TOLD THAT THE PROBLEM WAS THE STEERING UNIT CONTROL LOCK. AFTER DOING SOME RESEARCH I FOUND THAT THIS WAS A COMMON PROBLEM FOR ALL 2009 NISSAN ALTIMA AND THIS PARTICULAR PART WAS REPLACED IN ALL 2010 ALTIMA. FURTHERMORE, THERE WAS AN EXTENDED WARRANTY ISSUED FOR 8 YEARS UNLIMITED MILEAGE WHICH EXPIRED ON 9/25/15 FOR 2009 NISSAN ALTIMA FOR THE SAME PROBLEM. SO, WHEN I ASKED THE DEALER ABOUT THIS THEY TOLD ME THAT I WAS OUT OF THE PARAMETERS AND IT WILL COST ME $951 + TAX. SO, IMMEDIATELY I BECAME UPSET I ASKED THE DEALER WHY I WASN'T INFORMED OF THIS INFORMATION WHEN MY CAR IS REGULARLY SERVICED AT NISSAN. THEY TOLD ME THAT SOMETIMES THE CONSUMER IS NOT INFORMED. AS A CUSTOMER WHO IS AT NISSAN SEVERAL TIMES A YEAR AND EVERY 2-3 MONTHS FOR ROUTINE OIL CHANGES I THINK I SHOULD HAVE BEEN INFORMED OF THE EXTENDED WARRANTY. I FOLLOWED UP WITH NISSAN CONSUMER AFFAIRS AND FILED A CLAIMED AND WAS TOLD IT TAKES THREE DAYS FOR THEM TO MAKE A DECISION REGARDING PAYING FOR MY VEHICLE TO BE FIXED. IT HAS ONLY BEEN 24 HOURS SINCE I SPOKE WITH NISSAN AND I AM WAITING FOR A DECISION TO BE MADE. I BELIEVE THAT THIS UNFAIR TO THE CONSUMER IF THE INFORMATION WAS NEVER GIVEN TO THE CONSUMER VIA THE DEALER AND YOU HAVE SERVICE RECORDS TO PROVE IT. WHAT I ALSO FOUND OUT FROM NISSAN CONSUMER AFFAIRS IS IF YOU AREN'T THE ORIGINAL OWNER OF THE VEHICLE YOU WILL NOT RECEIVE NOTIFICATION UNLESS THE DEALER TELLS YOU ABOUT IT.
Steering, Electrical system, Dec 29, 2015
MY WIFE AND I PURCHASED A 2009 NISSAN ALTIMA IN OCTOBER 2009 AND DID NOT ENCOUNTER ANY MAJOR ISSUES UNTIL A FEW DAYS AGO. ON 12/17/2015, MY WIFE WAS LEFT STRANDED IN A PARKING LOT OUTSIDE A GROCERY STORE AT NIGHT DUE TO UNABLE TO START THE CAR. WE TRIED USING A KEY FOB WITH A GOOD BATTERY AND JUMP STARTING THE ALTIMA, BUT IT WOULD CHANGE THE CAR FROM 'LOCK' MODE TO 'ON' MODE (WHERE THE CAR CAN BE STARTED). WE DID EXTENSIVE RESEARCH, AND FOUND THERE WERE A TREMENDOUS NUMBER OF 2009 NISSAN ALTIMA OWNERS THAT HAD ENCOUNTERED THE SAME ISSUE, SOME STRANDED ON THE HIGHWAY, AND SOME IN SNOW WITH KIDS. MANY PEOPLE POST ON BLOGS AND YOUTUBE ABOUT THIS ISSUE. WE ENDED UP HAVING THE CAR TOWED TO A NISSAN DEALERSHIP FOR EXAMINATION FOR $110, AND THEIR DIAGNOSIS RESULT CONFIRMED THAT THE STEERING LOCK MECHANISM (PART # 48700-9N00B) NEEDED TO BE REPLACED ' THEY QUOTED US $1152 FOR PART ($650) AND LABOR. THE PART IS FOR SALES FOR $360 ON AMAZON.COM. NISSAN USA WAS WELL AWARE OF THIS ISSUE, AND THEY EXTENDED THE WARRANTY ON THE STEERING LOCK MECHANISM PART FOR 3 YEARS. HOWEVER, WE HAVE NOT RECEIVED ANY NOTICE FROM THEM ABOUT THIS. AS OUR CAR IS 10 WEEKS OUT OF THE EXTENDED WARRANTY WINDOW, NISSAN USA WON'T COVER THE REPAIR EXPENSES. AS A NISSAN ALTIMA OWNER FOR 13 YEARS, WE FELT BETRAYED BY NISSAN ' THEY WERE SUPPOSED TO KEEP THE OWNERS INFORMED ON THIS ISSUE AND SHOULD HAVE ISSUED A RECALL, OR WORKED WITH THE OEM PROVIDER AND DEALERS FOR A COST EFFECTIVE SOLUTION. INSTEAD, THEY HAVE KEPT THE 2009 NISSAN ALTIMA OWNERS IN THE DARK, UNTIL MANY OF THEM GOT STRANDED IN DANGER. WE SINCERELY URGE YOU TO INVESTIGATE THIS ISSUE, AND HELP US AND OTHER FELLOW 2009 NISSAN ALTIMA OWNERS. AS OF 12/2/2015, A GOOGLE SEARCH OF '2009 NISSAN ALTIMA STEERING LOCK FAILURE' YIELDED 46,600 RESULTS. SAMPLE ONLINE POSTS ABOUT THE ISSUE: HTTP://GOO.GL/NMYZJI HTTPS://GOO.GL/XUL95H *TR
Steering, Other or unspecified, Dec 29, 2015
MERRY CHRISTMAS NISSAN! THANKS FOR MAKING IT A MEMORABLE ONE. I DROVE TO A RELATIVES HOME THE DAY AFTER CHRISTMAS. THE CAR WAS PARKED ON A CITY STREET. WHEN I WENT TO LEAVE, THE CAR WOULD NOT START OR DO ANYTHING. A YELLOW KEY SYMBOL APPEARED. THE CAR WOULD NOT START, NOTHING WAS HAPPENING. THE BRAKE WAS VERY STIFF. NO ABILITY TO SHIFT. NO RADIO OR DASH LIGHTS WOULD WORK. I HAD TO HAVE THE VEHICLE TOWED TO A LOCAL NISSAN DEALERSHIP. ELECTRONIC STEERING LOCK FAILURE AT A COST OF $900.00. I WAS THEN TOLD BY NISSAN DEALERSHIP THAT NISSAN WAS WELL AWARE OF THE ISSUE AND THEY HAD ADDED AN EXTENDED WARRANTY TO FIX THE BAD PART BUT IT HAD EXPIRED EARLIER IN 2015. I ONLY WENT TO DEALERSHIP 3 TIMES WITH STERRING LOCK ISSUES PREVIOUSLY ONLY TO BE TOLD THAT IT WAS MY FOB NOT THE STEERING LOCK. I HAVE 2 FOBS AND QUESTIONED HOW 2 WOULD BE HAVING ISSUES. NEVER A GOOD ANSWER OR OPTION. NEVER WAS I TOLD THERE WAS BAD PART THAT WAS COVERED UNDER WARRANTY! SHADY BUSINESS, THE PART SHOULD BE RECALLED FOR SAFETY AND NEGLIGENCE. WHAT IF IT STOPPED WORKING AND LOCKED WHILE I WAS ACTUALLY DRIVING? I TRAVEL FOR WORK AND WHAT IF IT STOPPED IN A BAD AREA LEAVING ME STRANDED? WHAT IF IT WAS EXTREME COLD OR HEAT? THE ISSUE IS THAT NISSAN KNOWS ABOUT A BAD PART BUT HAVE LEFT CUSTOMERS TO PAY $900 TO FIX THEIR BAD PART LEAVING PEOPLE IN DANGER. THERE ARE COUNTLESS STORIES ONLINE ABOUT THIS SAME ISSUE. NISSAN CHANGED THE PART IN APPROX 2010. THEY NEED TO OWN THEIR MISTAKE AND STOP LEAVING PEOPLE STRANDED IN HARMS WAY. I DON'T UNDERSTAND WHY NISSAN IS ALLOWED TO MAKE A BAD PART, KNOW THAT THE BAD PART WILL DISABLE THE CAR AND LEAVE PEOPLE STRANDED WITHOUT ANY NOTICE. THE CONSUMER GETS INSULT TO INJURY AND HAS TO PAY FOR NISSAN'S MISTAKE AT A $900.00 COST. AGAIN, MERRY CHRISTMAS NISSAN.
Steering, Electrical system, Engine, Dec 28, 2015
12-13-2015 FAILED ELECTRONIC STEERING LOCK WHICH STRANDED US ON THE SIDE OF THE ROAD WITH THE WINDOWS DOWN EXPOSING PERSONAL ITEMS AND OUR PERSONAL SAFETY FOR A PART THE MANUFACTURE HAS RECOGNIZED AS FAULTY AND EXTENDED THE WARRANTY UNTIL 120 DAYS BEFORE THE PART FAILS. 715 TIMES? DOES SOMEONE HAVE TO DIE IN A SNOW STORM OR GET HIT ON THE INTERSTATE BEFORE ACTION WILL BE TAKEN ON THIS? THE PART BY ITSELF WAS $715 FROM THE DEALER. MAKE THIS PROBLEM RIGHT BEFORE SOMEONE DIES IF THEY HAVEN'T ALREADY.
Steering, Electrical system, Dec 28, 2015
STEERING LOCK ASSY. BECAME DEFECTIVE WHILE AWAY FROM HOME AND HAD TO BE TOWED TO NISSAN DEALER, WAS TOLD THE NEW ASSY. HAD WARRANTY GOOD FOR 12MONTH/12000MILES AFTER REPAIRS WERE MADE. THIS MAY BE A SAFETY FEATURE FOR THE CAR ITSELF BUT BECOMES A SAFETY HAZARD FOR THE OCCUPANTS IF IT BREAKS DOWN IN A HAZARDS AREA AWAY FROM HOME OR IN A AREA OF BAD WEATHER ITSELF. THE DEALER INFORMED ME THAT THERE WAS AN EXTENDED WARRANTY OF 72MONS.OR UNLIMITED MILEAGE ADDED TO THE ORIGINAL 36MON./ 36000MILES FOR THIS PART. I WAS NOT NOTIFIED OR AWARE OF THIS ADD-ON. SO IT SEEMS THERE WAS REASON FOR CONCERN BY THE CAR MAKER BY ADDING THE ADDITIONAL WARRANTY. IT WAS A OUT OF POCKET EXPENSE FOR ME AND NO GUARANTEE THE CAR WOULD NOT BRAKE DOWN AGAIN SINCE I DO NOT KNOW IF THE NEW REPLACEMENT PART IS ANY BETTER THAN THE ONE THAT BROKE! MY CAR WAS BEYOND THE ADDITIONAL WARRANTY. I DO NOT TRUST THE CAR, IT COULD BREAK DOWN AT A REALLY UNSAFE LOCATION NEXT TIME IF THERE IS A NEXT TIME. I NEED SECURITY FOR ME AND MY FAMILY! THANK YOU P.S. THE CAR HAD BEEN TURN OFF LUCKILY IN A POST OFFICE PARKING LOT, BUT WOULD NOT RE START UNDER ANY CIRCUMSTANCE WHEN WE WERE READY TO GO ON. *TR
Steering, Electrical system, Dec 28, 2015
WAS STUCK AT WORK OVER THE WEEKEND. CAR DID NOT WORK. INTELLIGENT CAR KEY REMOTE CHANGED NEW BATTERY AND STILL DID NOT WORK HAD TO TOW TO DEALER NISSAN , WAS TOLD TO RUN A DIAGNOSTIC TEST ON THE CAR , AND FOUND OUT THE ELECTRONIC STEERING LOCK IS NOT WORKING. IVE CHECKED ONLINE AND FOUND OUT ALOT PEOPLE HAVE THE SAME PROMBLE THAT I HAD. THE COST TO REPLACE COST ABOUT $1200. SINCE TOO MANY PEOPLE HAVE THE SAME PROBLEM. NISSAN SHOULD HAVE RECALL ALL THE 09 MODEL . I WANT NISSAN REIMBURSE THE COST OF REPLACING NEW LOCK.
Structure, Dec 27, 2015
MY DASHBOARD HAS BEEN MELTING FOR OVER A YEAR NOW AND PROGRESSING AT A RAPID RATE. NOT ONLY IS IT STICKY, BUT IT IS SO WIDE SPREAD NOW THAT IT WILL CAUSE A GLARE IN THE SUN WHILE DRIVING ON ANY ROAD ON THE WINDSHIELD THAT POSES AN IMMENSE SAFETY RISK. THIS IS AN ISSUE THAT REQUIRES A RECALL AS SOON AS POSSIBLE. I CONTACTED NISSAN MULTIPLE TIMES AND THEY HAVE REFUSED TO REPAIR IT.
Steering, Dec 26, 2015
WHEN DRIVING MY CAR TO WORK, I STOPPED FOR A DRINK; AFTER COMING OUT OF THE STORE, MY CAR WOULD NOT START, EITHER WITH THE REMOTE FOB OR BY PLACING THE FOB IN THE KEY PORT. I HAD AAA TOW MY CAR HOME SO I COULD TRY JUMPING THE CAR, REPLACING THE BATTERY IN THE KEY FOB, THEN REPLACING THE BATTERY IN THE CAR WITH A BRAND NEW ONE. AT THAT POINT, I SAW THE "KEY IGNITION" LIGHT ON THE DASHBOARD. PRESSING THE IGNITION BUTTON DOES NOTHING, BUT THE DOOR LOCKS RESPOND TO THE KEY FOB AND THE LIGHTS WORK FINE. I SEARCHED THE INTERNET AND FOUND MYRIAD COMPLAINTS ABOUT THIS SAME ISSUE, THAT IT WAS RELATED TO THE STEERING WHEEL LOCK MECHANISM. IT SHOULD BE NOTED THAT MY STEERING WHEEL HAS NEVER LOCKED IN PLACE WHEN THE CARE IS TURNED OFF. CONCERNED ABOUT THE STATUS OF MY CAR, MY NEIGHBOR TOLD US THAT A FRIEND HAD HAD THE SAME SITUATION, WITH THE SAME ERROR MESSAGE, AND HE WAS ABLE TO GET THE PART AND LABOR SERVICED AT NO COST TO HIM.
Steering, Dec 24, 2015
THE STEERING LOCK HAS FAILED. I WASN'T SURE WHAT WAS WRONG AT FIRST BUT THEN AFTER RESEARCHING, I FOUND THIS TO BE A KNOWN PROBLEM. I WAS STUCK IN A CAR THAT WOULD NOT START IN BELOW FREEZING TEMPS. AFTER WATCHING A COUPLE OF YOUTUBE VIDEOS, I WAS ABLE TO GET MY CAR STARTED AND ABLE TO GET IT HOME WHERE IT IS STILL SITTING. PLEASE ADVISE IF MY CAR IS UNDER THE WARRANTY ON THIS PART.
Steering, Electrical system, Dec 23, 2015
CAR LEFT ME SIT DUE TO STEERING WHEEL LOCK NEEDING REPLACED. IT AFFECTS THE PUSH START IGNITION AND THE BRAKE PEDAL TOO. UPON RESEARCHING, I FOUND THAT THIS WAS A COMMON PROBLEM AND THAT NISSAN FIXED SOME AT NO CHARGE BUT OTHERS HAD TO SPEND $1000 AND UP TO REPAIR IT. THERE ARE COPIOUS AMOUNTS OF COMPLAINTS REGARDING THIS SAME ISSUE AND I SUSPECT THAT NISSAN ARE FIXING SOME TO APPEASE THOSE WHO ARE PUSHING FOR A RECALL. MY VEHICLE WAS STOPPED AT A REST AREA ON THE PA TURNPIKE TO USE THE RESTROOM AND WHEN I RETURNED THE CAR WOULD NOT START WHEN I PUSHED THE BUTTON. THE BRAKE WAS ALSO VERY HARD TO PUSH. THE KEY FOB BATTERY LIGHT CAME ON AND THE KEY FOB HOLDER IN THE DASH ALSO WAS FLASHING. I STARTED LOOKING FOR IDEAS TO HELP US ON THE INTERNET AND RIGHT AWAY THE STEERING WHEEL LOCK INFORMATION CAME UP WITH PAGES AND PAGES OF COMPLAINTS REGARDING THIS SAME REPAIR. WE HAD CAR TOWED TO CLOSEST DEALERSHIP TO HAVE THEM DIAGNOSE IT AS THE STEERING WHEEL LOCK. I CANNOT BELIEVE WITH ALL THE COMPLAINTS ONLINE THAT THIS HAS NOT BEEN RECALLED. WHAT IF THAT WOULD START A FIRE?
Steering, Dec 23, 2015
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Steering, Dec 22, 2015
MY DAUGHTER WENT TO START HER 2009 ALTIMA UPON EXITING A WALMART AND CAR WOULD NOT START OR RESPOND. CAR USES A SMART KEY TO START AND INSTRUMENT PANEL DISPLAYED KEY PROBLEM. RAINING AND COLD SHE TRIED MANY OPTIONS WITHOUT ANY SUCCESS. I TOLD HER TO CALL AAA AND HAVE IT TOWED TO PREMIER NISSAN. THE NEXT DAY THEY DETERMINED IT WAS THE STEERING COLUMN CONTROL UNIT AND IT WOULD HAVE TO BE REPLACED. THEY SAID NISSAN IS AWARE OF THE PROBLEM AND EXTENDED THE WARRANTY TO FEB. 2015 AND THIS DATE HAS PASSED THEREFORE I WOULD HAVE TO PAY $1,093 FOR THE REPAIR. NISSAN SHOULD HAVE HAD A RECALL TO CORRECT THIS. THIS IS A SAFETY HAZARD DEPENDING ON WHERE YOU GET STRANDED WITH NO PRIOR WARNING. A COMPANY LIKE AAA CAN NOT EVEN HELP YOU EXCEPT TO TOW YOU. THERE NEEDS TO BE A RECALL! I WOULD THINK THIS COULD HAPPEN WHILE YOU WERE DRIVING AND CAUSE THE STEERING TO LOCK.
Other or unspecified, Dec 22, 2015
WAS OUT OF TOWN. GOT INTO CAR. WOULD NOT START. CHANGE BATTERY IN KEY FOB. STILL WOULD NOT START. RESEARCHED ON INTERNET. VERY COMMON WELL KNOWN ISSUE ALL OVER THE INTERNET. EXACT SAME ISSUE. PEOPLE STRANDED. I CALLED THE DEALERSHIP. THEY KNEW EXACTLY WHAT IS WAS 100%. SAID I HAD TO HAVE IT TOWED IN SO I DID. ESTIMATE FOR ELECTRIC STEERING WHEEL LOCK WAS $1400. I GOT A SECOND OPINION FROM ANOTHER NISSAN DEALERSHIP WHICH AGAIN NEW EXACTLY WHAT THE PROBLEM WAS AND GAVE ME A ESTIMATE FOR $650. SO I HAD IT TOWED TO THIS DEALERSHIP. I FOUND OUT NISSAN EXTENDED THE WARRANTY BUT MINE EXPIRED A FEW MONTHS AGO. MY COMPLAINT IS NISSAN IS NOT OWNING UP TO THEIR REPUTATION KNOWING THAT PEOPLE ARE GETTING STRANDED BECAUSE OF THIS FAULTY ELECTRICAL STEERING WHEEL LOCK AND NOT INFORMING THEIR CUSTOMERS OF THE DEFECT UNTIL ITS TOO LATE. YES THEY EXTENDED THE WARRANTY BUT IF I HAD KNOWN THAT I WAS GOING TO ONE DAY GET IN MY CAR AND IT NOT START I WOULD HAVE PAID FOR IT MYSELF AND HAD IT FIXED OR TRADED THE CAR IN. BEING STRANDED ALONE OUT OF TOWN IS UNSAFE. I WAS OUT THE EXPENSE OF GETTING A CAR TO GET HOME WHICH WAS A HOUR AND HALF AWAY AND BACK TO THE DEALERSHIP THE NEXT DAY, TWO TOWING EXPENSES AND $650 FOR REPAIR. I EXPECTED MORE FROM NISSAN. THIS WILL BE THE LAST NISSAN I PURCHASE.
Electrical system, Dec 21, 2015
IGNITION FAILED. CAR FAILED TO START. DISCOVERED IT WAS THE STEERING LOCK CONTROL UNIT. WAS TOLD BY NISSAN THAT THE WARRANTY EXPIRED JUNE 1, 2015, BUT TO TAKE IT TO A DEALERSHIP AND THAT THERE WAS A POSSIBILITY THAT THE WARRANTY WOULD BE EXTENDED BECAUSE OF CUSTOMER LOYALTY. VEHICLE WAS TOWED TO SUNTRUP NISSAN AND THE REPAIR TOOK PLACE. I WAS TOLD THAT I WOULD GET REIMBURSED FOLLOWING A FAIR REVIEW OF MY CASE. THE CLAIM WAS IMMEDIATELY DENIED AND FOLLOWING A DISCUSSION WITH THE REGIONAL CONSUMER AFFAIRS SPECIALIST, MEGAN, IT WAS DENIED IN PART BECAUSE THE CAR HAD NOT BEEN TO A DEALERSHIP FOR SERVICE SINCE 2011. I FEEL THAT I WAS MISLEAD AND MISTREATED AND GIVEN AN UNFAIR REVIEW BECAUSE I FAILED TO TAKE MY VEHICLE TO THE DEALERSHIP FOR REPAIRS. THE REASON FOR NOT TAKING THE VEHICLE TO A DEALERSHIP IS BECAUSE THE VEHICLE HAS NOT EVER REQUIRED ANY MAJOR REPAIR WORK IN THE PAST. INTERNET SEARCH REVEALED THAT HUNDREDS OF OTHER NISSAN OWNERS HAD THE SAME PROBLEM WITH 2009 ALTIMA'S AND THERE WAS A PETITION TO GET THIS PART RECALLED.