2009 Nissan Altima
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,547 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Altima model years with reports.
Of the 2009 reports, 36 involved a crash and 8 involved a fire. 21 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, navigational system(global positioning system)Sep 10, 2010
NISSAN IS RECALLING CERTAIN VEHICLES THAT WERE EQUIPPED WITH A GARMIN NUVI MODEL 750 NAVIGATION SYSTEM. THE BATTERIES CONTAINED IN THE AFFECTED GPS UNITS CAN OVERHEAT.
OVERHEATED BATTERIES COULD RESULT IN A FIRE.
NISSAN WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY GARMIN TECHNICIANS BY REPLACING THE BATTERY AND INSERTING A SPACER ON TOP OF THE BATTERY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT GARMIN DIRECTLY AT 1-866-957-1981 OR NISSAN AT 1-800-647-7261.
Campaign 10V401000 on NHTSA.gov
SuspensionSep 16, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 ALTIMA AND MAXIMA PASSENGER CARS. THE UPPER FRONT STRUT INSULATORS MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION RESULTING IN A POTENTIAL FOR THE STRUT INSULATOR TO CRACK.
IF THE STRUT INSULATOR IS CRACKED, THERE IS A POTENTIAL FOR THE STRUT ROD TO COME OUT OF ITS MOUNTING POSITION, WHICH COULD AFFECT VEHICLE STABILITY AND INCREASE THE RISK OF A CRASH.
NISSAN WILL NOTIFY OWNERS AND DEALERS WILL REPLACE BOTH LEFT AND RIGHT SIDE FRONT STRUT INSULATORS FREE OF CHARGE. THE SAFETY RECALL BEGAN OCTOBER 2009. OWNERS MAY CONTACT NISSAN AT 1-800-NISSAN1 (1-800-647-7261).
Campaign 09V358000 on NHTSA.gov
Structure, body, doorJan 9, 2009
NISSAN IS RECALLING 225 MY 2009 ALTIMA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 214, "SIDE IMPACT PROTECTION." THESE VEHICLES MAY HAVE BEEN MANUFACTURED WITH AN OUT-OF-SPECIFICATION WELD ON THE DOOR ASSEMBLY.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
ALL THE AFFECTED VEHICLES HAVE BEEN BROUGHT BACK FROM THE DEALERSHIPS AND REMEDIED AT THE FACTORY. NO VEHICLES HAD BEEN RETAILED.
Campaign 09V006000 on NHTSA.gov
WheelsSep 15, 2008
NISSAN IS RECALLING 3,403 MY 2009 ALTIMA VEHICLES EQUIPPED WITH 16-INCH ALLOY WHEELS. SOME THESE WHEELS MAY NOT HAVE BEEN MANUFACTURED TO SPECIFICATION. THIS COULD CAUSE ONE OR MORE OF THE FIVE LUG NUTS ATTACHING THE WHEEL TO THE VEHICLE TO BECOME LOOSE.
IF THE LUG NUTS BECOME LOOSE, IT COULD EVENTUALLY RESULT IN A LOSS OF CONTROL AND A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE VEHICLE TO DETERMINE IF IT IS EQUIPPED WITH ONE OF THE AFFECTED WHEELS. IF IT IS, THE WHEELS WILL BE REPLACED WITH NEW ONES THAT HAVE BEEN MANUFACTURED TO THE CORRECT SPECIFICATION. THE RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Campaign 08V464000 on NHTSA.gov
Representative owner complaints
1,547 reports, newest first.
Air bags, Apr 9, 2014
PASSENGERS SEAT AIR BAG SENSOR NOT WORKING. WHEN MY WIFE WHO WEIGHS 113 LBS SITS IN THE PASSENGER SEAT THE AIR BAG IS OFF WHEN SOME ONE WHO WEIGHS 150 OR MORE SITS THERE AIR BAG IS ON. *TR
Air bags, Apr 7, 2014
WHEN MY HUSBAND GETS IN THE PASSENGER SEAT THE SUPPLEMENTAL AIR BAG WARNING LIGHT FLASHES. I HAD MY HUSBAND GET OUT THE CAR, AND THEN I DID HE RESET OF THE AIRBAG, AND THE LIGHT STAYED OFF FOR 8 MINUTES UNTIL I HAD MY HUSBAND GET BACK IN THE CAR, AS SOON AS HE GOT IN THE CAR, BOTH AIRBAG LIGHTS CAME ON. WHEN RESEARCHING IT, I FOUND THE SAME THING HAPPENED TO ANOTHER NISSAN WHICH WAS RECALLED BUT NOT FOR MY YEAR OF 2009 NISSAN ALTIMA. *TR
Air bags, Apr 7, 2014
THROUGHOUT THE DURATION OF OWNING THIS CAR, THE PASSENGER AIRBAG LIGHT WILL APPEAR AS "DEACTIVATED" WHEN THERE IS AN ADULT FEMALE (WEIGHING 150 LBS) SITTING IN THE PASSENGER SEAT. THE APPROXIMATE DATE AND VEHICLE MILEAGE ARE UNKNOWN BUT IT HAS HAPPENED ON MULTIPLE OCCASIONS. *TR
Electrical system, Apr 3, 2014
THREE MONTHS AFTER INSTALLATION OF A NEW (DEALER PROVIDED) BATTERY, THE POSITIVE TERMINAL AND CABLE HAD TO BE REPLACED DUE TO HEAVY CORROSION. THE ORIGINAL CAR BATTERY FAILED BECAUSE OF HEAVY CORROSION AROUND THE POSITIVE TERMINAL AS WELL. THE DEALER SERVICE DEPARTMENT SAID THAT THE HARNESS AND CABLE SHOULD HAVE BEEN REPLACED AT THE TIME OF BATTERY REPLACEMENT AND DO NOT KNOW WHY THIS WASN'T RECOMMENDED. THEY STATED THAT THESE BATTERIES ROUTINELY VENT EXCESS GAS THAT SHOULD CONDENSE INTO THE BATTERY COMPARTMENT. THEY DID NOT ADDRESS THE ISSUE THAT HEAVY CORROSION RE-ACCUMULATED IN A VERY SHORT PERIOD OF TIME (SHORTER THAN RECOMMENDED MAINTENANCE INTERVALS FOR THE CAR). FURTHER, THIS IS NOT THE FIRST TIME I HAVE HEARD OF AN ALTIMA BATTERY ISSUE AS MY SISTER HAD TO REPLACE HER BATTERY TWICE AS WELL. I WOULD LIKE THE NHTSA TO INVESTIGATE IF THIS IS A REPETITIVE ISSUE WITH THESE BATTERIES AS THIS COULD LEAD TO A SAFETY PROBLEM IF THE CAR WERE TO SPONTANEOUSLY SHUT DOWN DURING DRIVING DUE TO BATTERY MALFUNCTION. *TR
Structure, Latches/locks/linkages, Apr 1, 2014
REAR LEFT AND RIGHT DOORS, AND RIGHT FRONT DOOR HAS FAILED DOOR LOCK ACTUATORS. THE DOORS WILL NOT OPEN AND CLOSE AUTOMATICALLY. ELECTRICITY GOES THROUGH THE DOORS, BUT THE ACTUATORS ARE DYSFUNCTIONAL. THE VEHICLE ONLY HAD 41,000 MILES ON DATE OF PURCHASE, BUT I AM NOT SURE IF PREVIOUS OWNER LEFT DOORS OPEN OR WINDOWS WIND DOWN, AND IT CAUSED WATER DAMAGE. THE INSPECTION GIVEN BY THE DEALERSHIP IS ACTUALLY DECEPTIVE AS WELL, BECAUSE THIS CAR SHOULD HAVE FAILED INSPECTION. I CAN NOT DRIVE WITH THE DOORS LOCKED BECAUSE BASED ON THE FINDINGS AT THE NISSAN DEALER, THE DOORS MAY BECOME PERMANENTLY LOCKED DUE TO THE DAMAGES OF THE DOOR LOCK ACTUATOR AND LOCK ME INSIDE THE CAR. THE INSPECTOR SHOULD HAVE FAILED THE INSPECTION BASED ON THE DAMAGES OF THE VEHICLE. THE COST OF REPAIRS IS 965.00. *TR
Air bags, Mar 27, 2014
THE AIRBAG WARNING LIGHT COMES ON, MEANING THAT THE PASSENGER AIRBAG IS DISARMED, WHILE MY WIFE IS SITTING IN THE SEAT. THIS MEANS IF THE CAR WAS IN AN ACCIDENT, THE AIRBAG WON'T DEPLOY AND COULD CAUSE MORE INJURY OR DEATH. THERE IS A RECENT NISSAN RECALL FOR ALTIMA 2013-2014 FOR THIS SAME DEFECT. THE SAME ISSUE IS PLAGUING MY 2009 NISSAN ALTIMA. *TR
Air bags, Mar 26, 2014
AIR BAG DEACTIVATE ON THE PASSENGER SIDE EVEN WHEN SOMEONE IS SITTING IN THE SEAT. THIS HAPPENS ON AND OFF MANY TIMES. I THINK THEY SHOULD OF RECALLED MORE YEARS. *TR
Steering, Mar 25, 2014
THE ELECTRICAL STEERING LOCK IS A MALFUNCTION DEFECT. IT WON'T LET YOU CRANK YOUR CAR. AND NISSAN WON'T ISSUE A RECALL IT WILL ONLY EXTEND THE WARRANTY AND THEY WON'T REPLACE IT. IT HAS TO DO WITH THE SECURITY SYSTEM OF THE CAR. HUNDREDS OF PEOPLE ARE HAVING ISSUES. *TR
Structure, Visibility/wiper, Mar 24, 2014
I NOTICE A SHINE STARTED TO BUILD UP ON MY DASHBOARD. I THOUGHT THAT THE CAR WASH PLACE MIGHT HAVE USED TOO MUCH PRODUCT SO I STOPPED GOING TO THE CARWASH. I DECIDED I WAS GOING TO CLEAN IT OFF MYSELF AND WHEN I WENT TO CLEAN IT OFF I REALIZED THERE WAS A THICK FILM OF STICKY RESIDUE. THE RESIDUE IS WAS SO STICKY THAT NOTHING COULD TAKE IT OFF AND EVERYTHING WOULD GET STUCK TO IT. AFTER A FEW MONTHS THE FILM KEPT GROWING TO THE POINT WHERE THE SHINE BECAME ALMOST GLASSY AND TOO REFLECTIVE. I REALIZED THE SUBSTANCE HAD BECOME A HAZARD TO MY SAFETY AND THOSE OF OTHERS, SO I PROCEEDED TO TRY A NUMBER OF PRODUCTS TO TRY AND REMOVE THE FILM. I WAS UNSUCCESSFUL AND PROCEEDED TO DO SOME RESEARCH ONLINE, WHERE I DISCOVERED THAT THIS IS NOT A MAINTENANCE PROBLEM, BUT RATHER A FACTORY DEFECT THAT IS WELL DOCUMENTED NOW WITH BOTH THIS AGENCY AND NISSAN ITSELF. AS FAR AS I CAN TELL THERE ARE AT LEAST 100 OTHER CASES. I WOULD LIKE NISSAN TO ACKNOWLEDGE AND REPAIR THE PROBLEM BEFORE LIVES ARE LOST. *TR
Steering, Electrical system, Mar 18, 2014
WHEN RETURNING TO MY CAR AFTER WORK ON FEBRUARY 14TH, 2014 THE ENGINE WOULD NOT START USING THE AUTOMATIC START INTELLIGENT KEY SYSTEM IN MY 2009 NISSAN ALTIMA. UPON DOING RESEARCH, I FOUND THIS IS A HIGHLY COMMON ISSUE WITH THE 2009 NISSAN ALTIMA MODEL. THERE ARE ALSO VARIOUS INDEPENDENT PETITIONS AND CLASS ACTION SUITS BEING FILED BY INDIVIDUALS WHO HAVE BEEN AFFECTED BY THE SAME PART MALFUNCTION. IN FACT, THE COMPLICATIONS INVOLVING THE ELECTRONIC STEERING COLUMN LOCK (ESCL) MECHANISM WAS SO COMMON THAT NISSAN DID NOT IMPLEMENT THIS PART INTO THE 2010 OR IN ANY FUTURE ALTIMA VEHICLES. IN ADDITION (AND IN EFFORT TO AVOID A RECALL SITUATION) NISSAN NORTH AMERICAN, INC ISSUED A WARRANTY EXTENSION - "AS IT APPLIES TO THE ELECTRONIC STEERING COLUMN LOCK UNIT TO 6 YEARS/UNLIMITED MILES." FURTHERMORE, NISSAN ALSO SENT A TECHNICAL SERVICE BULLETIN TO ALL SERVICE SHOPS ON HOW TO HANDLE THIS PROBLEM CONCERNING 2009 ALTIMA'S. ULTIMATELY NISSAN NORTH AMERICA, INC. DENIED MY REQUEST TO UTILIZE A BUY BACK PROGRAM TOWARD THEIR 2009 ALTIMA AND ALSO DENIED ME ANY FURTHER DETAILS AS TO HOW THEY REACHED THEIR DECISION. THE REGIONAL SPECIALIST SAID SHE COULD ONLY SAY 'ARBITRATION DECISION(S) ARE ALWAYS BASED ON THE SERVICE HISTORY OF VEHICLE. TOO CLOSE, IT IS IN MY OPINION NISSAN HAS MONOPOLISTIC CONTROLS ON CONSUMERS IN THIS SITUATION. ONLY A NISSAN DEALERSHIP/SERVICE SHOP CAN DIAGNOSE THE ESCL MALFUNCTION, AS IT REQUIRES A NISSAN PRODUCT SPECIFIC SCAN TOOL, AND IT IS THEIR COMPANY'S ARBITRATION DEPARTMENT WHO FACILITATES ALL LEGAL DECISIONS AT WHICH ARE TYPICALLY NOT IN FAVOR OF THE CONSUMER. I DO NOT BELIEVE A SERVICE HISTORY OF VEHICLE IS MATERIAL INFORMATION IN THIS SCENARIO. NISSAN SHOULD BE OBLIGATED TO BUY BACK ANY-AND-ALL 2009 NISSAN ALTIMAS WHEN ASKED TO DO SO BY THEIR CONSUMERS WHO PURCHASED THIS PRODUCT IN GOOD FAITH. UPDATED 04/07/14
Steering, Electronic stability control (ESC), Mar 15, 2014
STEERING WAS LOCKED AND KEY INDICATOR WAS COMING ON DASHBOARD. IT WAS A MECHANICAL FAILURE RELATED TO ESCL (EMISSION STEERING CONTROL LOCK). *TR
Suspension, Mar 13, 2014
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A RATTLING NOISE COMING FROM THE FRONT END OF THE VEHICLE WITHOUT WARNING. ON ANOTHER OCCASION, THE CONTACT STATED THAT THE PASSENGER'S SIDE COIL SPRING FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE COIL SPRINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,684 AND THE CURRENT MILEAGE WAS 36,649. UPDATED 06/10/14*LJ *TR
Structure, Latches/locks/linkages, Feb 26, 2014
I PURCHASED A VEHICLE FROM NATIONAL MOTORS ON 12/17/2013. THE SAME DATE I PURCHASED THE VEHICLE FROM NATIONAL MOTORS, I NOTICED MY LOCKS DID NOT WORK. THE DRIVER SIDE DOOR WILL OPEN AND CLOSE AUTOMATICALLY WITH MY KEY WHILE THE OTHER THREE DOORS ARE NONRESPONSIVE. I CONTACTED [XXX], A CAR SALES MAN AND WAS TOLD MY LOCKS WOULD BE FIXED ONCE THE LOCKS WERE ORDERED. THEY WOULD FIX MY TAIL LIGHT AND THE LOCKS. IN JANUARY, [XXX] ADVISED THAT THE LOCKS WERE ON BACK ORDER BUT SHOULD ARRIVE WITHIN ANOTHER TWO WEEKS AFTER THE CALL.I CALLED THE DEALERSHIP EVERY WEEK FOR A STATUS UPDATE ON THE LOCKS AND CONTINUED TO GET THE RUN AROUND. [XXX] STATED SOMEONE FROM THE DEALERSHIP WOULD CALL ME IN REGARDS TO THE LOCKS ON 2/13/14 AFTER STATING "HE WAS NO LONGER DEALING WITH THIS ANYMORE". NO ONE CALLED. LAST WEEK, 2/18-2/20 I WAS ADVISED BY [XXX] THAT THE OWNER OF THE DEALERSHIP, [XXX], DECIDED TO NO LONGER FIX MY LOCKS. [XXX] STATED THAT THE LOCKS WERE ORDERED AND [XXX] RETURNED THE LOCKS TO THE WAREHOUSE STATING THAT HE WAS NO LONGER GOING TO REPAIR THE DOORS. MY FATHER CONTACTED THE DEALERSHIP ON 2/21/14 AND JOHN ADVISED THAT I GO TO MY LOCAL BEST BUY TO GET A REMOTE SENSOR. ON 2/22/14 I WAS TOLD BY A BEST BUY INSTALLER THAT THE SENSOR WOULD NOT FIX THE LOCKS BECAUSE THERE IS SOMETHING WRONG WITH THE CAR. SINCE THE KEY OPENS ONE OF THE DOORS, THE INSTALLER STATED THAT THE REMOTE SENSOR IS NOT THE ISSUE. THERE IS SOMETHING WRONG WITH THE DOORS. JOHN HAMMER THEN STATED TO ME AND THE INSTALLER OF BEST BUY THAT THE DEALERSHIP WAS MADE AWARE OF THE ISSUES WITH THE DOOR PRIOR TO MY PURCHASE AND STILL DECIDED TO SELL THE CAR TO ME. THIS SAME DAY, THE BEST BUY INSTALLER CONTACTED JOHN AND TOLD HIM THAT THE LOCKS WOULD NOT BE FIXED BY BEST BUY. JOHN TOLD ME TO COME TO THE DEALERSHIP TO TRADE THE CAR BECAUSE THEY WOULD NOT FIX THE LOCKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Feb 25, 2014
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE ELECTRONIC STEERING WHEEL LOCK MECHANISM WAS DEFECTIVE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC, WHO DIAGNOSED THAT THE ELECTRONIC STEERING WHEEL LOCK MECHANISM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 132,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Feb 21, 2014
ON THE MORNING OF 2/19/14 6:00 AM PROCEEDED TO START CAR TO USE IN WALKING DISTANCE. BOTH REMOTE BATTERIES WERE CHANGED WITHIN 30 DAYS PREVIOUSLY BY DEALER. EVERY COMMAND ON REMOTE SEEM TO WORK EXCEPT THAT THE CAR DIDN'T RECOGNIZE THE REMOTE TO START THE CAR. THERE WERE "NO KEY" SYMBOLS ON THE DASH. THE CAR JUST RETURNED FROM A HUNDRED MILE TRIP. THANK GOD IT DIDN'T HAPPEN THEN. MISSING WORK, TOWING CHARGES, BIG INCONVENIENCE. NISSAN IS RESPONSIBLE FOR THIS UNDER RECALL!!! *TR
Electrical system, Feb 17, 2014
WHILE I WAS DRIVING MY VEHICLE TWO ALARMS WERE GOING OF ON MY DASH BOARD. I HAD NO CLUE WHAT EITHER ONE MEANT BUT BOTH INCLUDE A KEY TYPE ALARM. I WAS AFRAID THAT MY CAR WOULD SHUT DOWN IN THE MIDDLE OF THE ROAD THINKING I WAS A BURGLAR. I PULLED OFF TO THE SIDE OF THE ROAD, WITH THE VEHICLE STILL RUNNING, AND CALLED A FRIEND TO DRIVE BEHIND ME WHILE WE BOTH HAD OUR HAZARDS ON. SINCE THEN I COULD ONLY START MY VEHICLE ONCE AND AT THAT TIME I TOOK IT TO A DEALERSHIP, WITH MY FRIEND SO I HAD A RIDE BACK, AND I TOLD THEM I WAS HAVING TROUBLE STARTING MY CAR. THEY KNEW EXACTLY THE PROBLEM AND WHAT TYPE OF NISSAN I WAS DRIVING, THEY HAD TWO OTHERS COME IN WITHIN THE LAST MONTH, BEFORE I COULD EXPLAIN ANYTHING AND PROCEEDED TO EXPLAIN TO ME THAT THE PART WAS ON BACK ORDER AND SAID THEY WOULD GIVE ME A CALL IF THEY COULD DO ANYTHING. DRIVING BACK HOME WITHOUT EVER TURNING OFF MY CAR WAS VERY STRESSFUL AND WHEN I DID RETURN I TURNED IT OFF AND IMMEDIATELY TRIED TO TURN BACK ON AND IT WOULD NOT START. *TR
Electrical system, Feb 15, 2014
REPLACED BATTERY IN FOD STILL WANT CRANK SAYS NO KEY. *TR
Electrical system, Feb 13, 2014
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
Power train, Electrical system, Feb 11, 2014
I WAS TRYING TO GET TO THE ER AND WHEN I WENT TO START MY CAR THE WORD "KEY" FLASHED ON AND THE CAR WILL NOT START!!! I HAVE ALREADY HAD TO HAVE THE TRANSMISSION REPLACED AT 98K MILES..NOW I AM STRANDED AND MATHEWS NISSAN IN CLARKSVILLE, TN SAYS THEY WILL BE GLAD TO HELP FOR A PRICE. I EXPLAINED TO THEM IT WAS AN EMERGENCY AND THEY SUGGESTED " I CALL A FRIEND".. SAID THEY DIDN'T BUILD IT AND I WASN'T PAYING THEM FOR THE CAR, I WAS PAYING THE BANK AND TO CALL NISSAN IF I HAD A PROBLEM WITH HOW THEY WERE BUILT!!! TERRIBLE SERVICE AND UNRELIABLE CAR!!! STILL HAVEN'T GOTTEN MEDICAL ATTENTION!!!! THANKS ALOT NISSAN!!!!!!! *TR
Electrical system, Feb 11, 2014
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AS THE SECURITY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Steering, Electrical system, Feb 11, 2014
THIS IS PROBABLY THE COLDEST DAY WE HAVE HAD IN EAST TEXAS THIS WINTER ESPECIALLY WHEN INCLUDING THE WINDCHILL FACTOR. I CAME HOME AT 5:45, PARKED MY CAR IN THE GARAGE, AND WENT INSIDE. WHEN MY SON WHEN TO START THE CAR AT 9:30, IT WOULD NOT START. IT WOULD NOT RECOGNIZE HIS KEY, HE WOKE ME UP AND WE TRIED MINE, IT STILL WILL NOT START. WE SPENT THE NEXT FOUR HOURS DISCONNECTING THE BATTERY, MANUALLY MOVING THE CAR IN AND OUT OF THE GARAGE, AND EVEN TRIED TO JUMP START IT AS SUGGESTED ON THIS SITE. NOTHING WORKED. THE CAR WILL NOT RECOGNIZE THE KEY AND HAS THE KEY LIGHT FLASHING IN THE TOP LEFT CORNER. THERE WAS NO WARNING AND I AM GRATEFUL AFTER READING ALL OF THE COMPLAINTS ON HERE THAT IT WENT OUT IN MY GARAGE. WE HAVE NARROWED IT DOWN TO THE STEERING LOCK MODULE FAILURE. THE BATTERY IS ONLY 2 YEARS OLD AND ALL THE LIGHTS WORK, THE CAR JUST WON'T START BECAUSE IT WON'T RECOGNIZE THE KEY FOB. I'M GOING TO CALL THE DEALERSHIP WHERE I PURCHASED THIS CAR THIS MORNING BUT I AM VERY CONCERNED ABOUT THE LACK OF AVAILABILITY OF THIS PART AND HOW I AM GOING TO GET ALTERNATE TRANSPORTATION UNTIL THIS IS FIXED. THIS IS A KNOWN PROBLEM WITH THIS PART AND WAS COVERED BY WARRANTY WHICH WAS EXTENDED FOR UNLIMITED MILES FOR THIS PART ONLY. CURRENTLY, THE PART IS NOT AVAILABLE DUE TO HIGH LEVEL OF FAILURES ACROSS THE US. PART IS SUSCEPTIBLE TO HIGHER FAILURE IN EXTREME COLD WEATHER. NISSAN YOU NEED TO MAKE GOOD ON THIS OR IT WILL BE THE LAST CAR MANY OF US WILL BUY FROM YOU. *TR
Steering, Electrical system, Feb 10, 2014
I WENT TO RUN AN ERRAND AND WHEN I CAME BACK OUT TO MY CAR FROM THE STORE, IT WOULDN'T START. I FOUND THAT THE "NO KEY" WARNING LIGHT WAS LIT ON THE DASH AND THE VEHICLE SECURITY WARNING LIGHT WOULD TURN ON WHEN I TRIED TO START THE VEHICLE. WHEN I PUSHED THE START BUTTON, NOTHING HAPPENED, IT STAYED IN THE "LOCK" SETTING. AFTER TRYING EVERYTHING I COULD THINK OF (WITH NO TOOLS AVAILABLE), INCLUDING USING BOTH KEYS, TO GET THE CAR TO START AND READING THE OWNER'S MANUAL I REALIZED THAT MY CAR WAS NOT GOING TO START. I WAS ABLE TO GET A RIDE HOME AND RESEARCHED THE ISSUE WHERE I FOUND HUNDREDS OF COMPLAINTS ON THE NHTSA WEBSITE, ALONG WITH THREADS ON FORUMS DESCRIBING THE EXACT SAME ISSUE. I HAD TO GET THE CAR TOWED TO THE DEALERSHIP, WHERE IT WAS REPLACED FREE OF CHARGE BECAUSE NISSAN KNOWS THAT THIS IS A FAILED PART AND HAS EXTENDED THE WARRANTY. HOWEVER, THERE SHOULD HAVE BEEN A RECALL ON THIS AS THIS FAILURE RENDERS THE CAR INCAPABLE OF STARTING AND SINCE THERE SEEMS TO BE A LOT OF PEOPLE AFFECTED BY THIS FAILURE. I HAVE CONTACTED NISSAN ABOUT PAYING FOR MY TOWING BILL SINCE, IF THERE WAS A RECALL, I COULD HAVE DRIVEN MY VEHICLE TO THE DEALERSHIP WHILE IT WAS STILL WORKING TO HAVE THE PART REPLACED PROACTIVELY INSTEAD OF HAVING TO BE STRANDED AND CHARGED FOR A TOWING BILL. *TR
Structure, Visibility/wiper, Feb 10, 2014
MY VEHICLE IS 5 YEARS OLD AND THE DASH IS COMPLETELY MELTING. THE GLARE FROM THE MUSHY, STICKY MESS ON THE DASHBOARD MAKES IT VERY HARD TO SEE WHILE DRIVING. I HAVE CONTACTED NISSAN AND THEY REFUSE TO ADMIT THIS IS POOR CRAFTMANSHIP. *TR
Steering, Electrical system, Service brakes, Feb 8, 2014
TRYING TO START MY 2009 NISSAN ALTIMA, IT WOULD NOT START!!! THE BRAKES WERE ALMOST STUCK AND THE CAR SIMPLY WOULD NOT START! THE LIGHTS IN THE CAR TURNED ON WITH OUT A PROBLEM SO I KNOW IT WASN'T THE BATTERY, PLUS I CHANGED IT 2 YEARS AGO. AFTER READING MANY MANY REVIEWS, 2009 NISSAN ALTIMA ARE HAVING ISSUES WITH THE START BUTTON, NOW I HAVE TO PAY TOW COMPANY TO TAKE TO DEALER AND PAY SO MUCH MONEY. PLEASE PLEASE NISSAN HELP REPLACE THIS!! *TR
Engine, Feb 7, 2014
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE PARKED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE CONTACT WOULD HAVE TO HAVE THE VEHICLE DIAGNOSED BY DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1400.