2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints: air bags
514 reports, newest first. Show all
Air bags, Other or unspecified, Jul 20, 2016
I RECEIVED TWO RECALL NOTICES (AIRBAG RELATED AND HOOD LATCH). I CONTACTED THE DEALER AS ADVISED ON THE NOTICE AND WAS TOLD THAT A RECALL SPECIALIST WOULD HAVE TO CALL ME ME BACK TO SCHEDULE. I DID NOT HEAR FROM ANYONE FOR TWO WEEKS AND THEN CALLED THE NUMBER LISTED ON THE NOTICE FOR NISSAN NATIONAL CONSUMER AFFAIRS, AS THIS WAS RECOMMENDED IF THE DEALER IS UNRESPONSIVE. THE REPRESENTATIVE GAVE ME A CASE NUMBER (22894092) AND TRANSFERRED ME TO MY LOCAL DEALER AGAIN. I WAS AGAIN TOLD THAT I WOULD BE CONTACTED BY THE SERVICE DEPARTMENT TO SCHEDULE THIS MAINTENANCE, BUT I HAVE NOT HEARD BACK. IT HAS BEEN OVER ONE MONTH SINCE I INITIALLY CALLED TO SCHEDULE.
Air bags, Jul 14, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STARTED THE VEHICLE AND THE FRONT PASSENGER SIDE AIR BAG OFF WARNING INDICATOR ILLUMINATED WITH AN OCCUPANT PRESENT AT THE WEIGHT OF 140 POUNDS. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE DEALER STATED THAT THE VEHICLE FUNCTIONED NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Air bags, Jul 12, 2016
I RECENTLY HAD MY CAR TAKEN TO THE DEALER FOR TWO RECALL ITEMS- PASSENGER SEAT AIRBAG INDICATOR AND HOOD LATCH REPLACEMENT. AFTERWARDS, THE AIRBAG OFF INDICATOR NOW IS ILLUMINATED WHEN PASSENGER FRONT SEAT IS NOT OCCUPIED. ON TWO OCCASIONS OVER THE LAST WEEK, WHILE SOMEONE WAS IN THE FRONT PASSENGER SEAT THE PASSENGER AIRBAG INDICATOR STARTED WAS EXTINGUISHED, LIKE I WOULD EXPECT, BUT AFTER ABOUT 5-7 MILES OF DRIVING THE INDICATOR ILLUMINATED, INDICATING THAT PASSENGER AIRBAG WAS OFF, WHILE PERSON WAS STILL IN THE SEAT. AFTER AN ADDITIONAL 35 MILES OR SO OF NON-STOP DRIVING, I EXITED THE FREEWAY AND CAME TO A STOP, AT THAT POINT THE PASSENGER AIRBAG INDICATOR THEN WENT OUT. THE FELLOW I CARPOOL WITH HAS BEEN IN THE PASSENGER SEAT BOTH TIMES THAT THIS HAS OCCURRED IS VERY CONCERNED AND IS CONSIDERING NOT CARPOOLING ANY LONGER. THANK YOU *TR
Power train, Air bags, Seat belts, Jul 7, 2016
I PURCHASED A 2013 NISSAN ALTIMA IN SEPTEMBER OF 2015 WITH LESS THAN 43,000 MILES. THE CAR WAS REALLY GOOD GAS AND I WAS REALLY HAPPY WITH THE PURCHASE. IN FEBRUARY OF 2016 WHILE ME AND MY HUSBAND WAS DRIVING IN TRAFFIC WE CAME TO A STOP AND THE CAR SHUT OFF. WE STARTED THE CAR UP FINE BUT AS SOON AS WE PLACED THE CAR IN DRIVE IT SHUT OFF AGAIN. WE REPEATED THESE STEPS OVER AND OVER AGAIN UNTIL HE WAS ABLE TO KEEP THE CAR RUNNING WHILE IN DRIVE SO WE COULD PULL ON THE SIDE OF THE ROAD. WE WERE VERY CLOSE TO THE WARRANTY EXPIRING SO WE TOOK THE CAR TO ANTIOCH, CA NISSAN DEALERSHIP. THEY SAID THAT THEY WOULD HAVE TO "DUPLICATE" THE PROBLEM BEFORE MOVING FORWARD. THEY KEPT OUR CAR FOR 3 DAYS TO NO AVAIL. THEY SAID THAT THEY COULD NOT "DUPLICATE" THE PROBLEM AND TO COME PICK UP THE CAR. 2 DAYS LATER WE STARTED EXPERIENCING THE SAME PROBLEM. WE DECIDED TO TAKE THE CAR TO A DIFFERENT NISSAN DEALERSHIP IN CONCORD, CA HOPING THAT WE WOULD GET A DIFFERENT OUTCOME. NEEDLESS TO SAY THEY COULDN'T "DUPLICATE" THE PROBLEM FOR 2 WEEKS!! THE GUY IN SERVICES ADMITTED THAT THEY HAVE MANY CARS COMING IN WITH THE SAME EXACT PROBLEM AND HE KNEW HOW TO GET THE CAR TO ACT UP SO THAT THEY COULD MOVE FORWARD. HOW CRAZY IS THAT??? HE CALLED ME 2 WEEKS LATER AND TOLD ME THAT THEY HAD TO "RESET" THE TRANSMISSION SYSTEM. HE ALSO TOLD ME THAT EVEN THOUGH I WAS VERY CLOSE TO MY WARRANTY EXPIRING THAT IF THE PROBLEM OCCURS AGAIN THAT THEY WOULD STILL HONOR THE WARRANTY BECAUSE THE PROBLEM PRE-EXISTED. NOT EVEN A WHOLE 2 MONTHS PASSED WHEN MY HUSBAND AND I WERE MOVING FROM CALIFORNIA TO TEXAS DID MY CAR STARTED HAVING THE EXACT SAME PROBLEMS IT HAD BEFORE BUT THIS TIME I NOTICED THAT THE TRANSMISSION WAS SLIPPING. I WAS GOING 80 MILES PER HOUR ON THE FREEWAY WHEN MY CAR SLOWED ALL THE WAY DOWN TO 40 MILES PER HOUR WHILE DRIVING IN FRONT AND ON THE SIDE OF A BIG RIG!!!!
Air bags, Jul 7, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR DUE TO PARTS BEING UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Jul 6, 2016
AFTER LATEST RECALL, AIR BAG LIGHT IS ALWAYS ON EVEN WHEN NO ONE IS IN SEAT WHICH GOES AGAINST OWNER MANUAL. DISABLE LIGHT SHOULD ONLY GO OUT WHEN A PERSON A LOWER WEIGHT IS SITTING IN THE PASSENGER SEAT PER DESCRIBE IN OWNER MANUAL. NOW THE CONSTANT LIGHT IS DISTRACTING AND BRIGHTER THAN THE NAVIGATION SYSTEM AT NIGHT. PER THE MANUAL IF THE CAR IS STARTED AND IF SOME ONE AT A LOWER WEIGHT SITS IN CAR AFTER CAR IS STARTED THEN THE CAR SHOULD BE TURN OFF THEN BACK ON. I AM STRESSING THAT THE RECALL DID NOT FIX THE PROBLEM BUT DISABLES THE AIR BAG WHEN NOT REQUIRED TO BE DISABLED.
Air bags, Jun 24, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 50,000.
Air bags, Latches/locks/linkages, Jun 21, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V244000 (AIR BAGS) AND 16V029000 (LATCHES/LOCKS/LINKAGES). THE CONTACT HAD NOT BEEN NOTIFIED OF THE RECALLS AND WAS NOT NOTIFIED BY THE DEALER PRIOR TO PURCHASING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER OVER FIVE TIMES. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE REPAIRS, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN TWO RECALLS THAT NEEDED TO BE PERFORMED. THE DEALER WOULD NOT RELEASE THE VEHICLE TO THE CONTACT UNTIL THE PARTS AND THE REPAIRS WERE AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED AND WAS WAITING ON INSTRUCTIONS FROM THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Vehicle speed control, Service brakes, Jun 20, 2016, crash
DRIVING AT THE RATE OF 45 MILES PER HOUR. MY 2013 NISSAN ALTIMA 3.5 SL START SURGING GOING FASTER THAN THE SPEED LIMIT. I APPLIED ON BRAKES PUSHING THEM DOWN TO THE FLOOR MY CAR HIT A 2013 DURANGO SUV ON THE DRIVER SIDE KNOCKING THE REAR WHEEL COMPLETELY OFF. MY CAR STILL SURGING FASTER ON A CONGESTED HIGH-WAY TO AVOID CAUSING ANY FATALITIES MY CAR SPEND AROUND THREE TIMES. BEFORE COMING TO A STOP. NO AIR BAG DEPLOYED ON MY DRIVER'S SIDE OCCUPANT SEAT WAS UNOCCUPIED. MY NISSAN ALTIMA 3.5 SL WAS A TOTAL LOSS, A-FRAME SEVERELY DAMAGE BEYOND REPAIR. THE SEAT BEAST ON THE DRIVER SIDE TURN MY LARGE INTESTINE, SEVERAL FEATURE BILATERAL PELVIC BONE, WHIP LASH, NEUROLOGICAL DISTURBANCE, (L) TORN ROTATOR CUFF, SPINAL CORD INJURY WHERE PARTIAL PARALYSIS HAVE START TO SET IN MY LEGS. IRREVERSIBLE NERVE DAMAGE, POOR SIGHT, BROKEN TEETH WHEREAS; I HAVE TO GET THEM ALL PULLED OUT & GO INTO THE HOSPITAL TO HAVE A COMPLETE MOUTH OF IMPLANTS. THE SEAT BELT WAS SO TIGHT THAT IT TORN A MUSCLE IN MY CHEST CAVITY (L) SIDE CAUSING MY HEART NOT TO FILL UP COMPLETELY. SEEING A PSYCHIATRIST AFTER THE AFTERMATH OF THE INCIDENT, GASTROINTESTINAL DOCTOR, PAIN SPECIALIST,
Air bags, Jun 15, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE'S AIR BAG SEAT WARNING INDICATOR REMAINED ILLUMINATED EVEN WHEN THERE WAS NO OCCUPANT IN THE SEAT. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
Air bags, Jun 14, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 25 MPH, THE PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000.
Air bags, Jun 13, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHEN THE VEHICLE WAS STARTED, THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO BE DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED INTERMITTENTLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE FAILURE MILEAGE WAS 100.
Air bags, Jun 9, 2016
I HAVE HAD AN ISSUE WITH THE PASSENGERS SIDE AIRBAG FOR 3 YEARS NOW. YOU CAN HAVE A 140 UP TO A 300 POUND PASSENGER IN THE SEAT AND THE AIR BAG TURNS OFF. I HAVE BEEN JERKED AROUND BY THE DEALER AND NISSAN AMERICA. THEY CAN'T GET IT TO TURN THE LIGHT ON.. I HAVE IT ON VIDEOS NOT WORKING.. THEY HAVE RE-FLASHED IT SEVERAL TIMES OR I WAS TOLD THEY HAVE.THE CAR IS NOT SAFE FOR A PASSENGER TO BE IN. PER NISSAN YESTERDAY 8/8/2016 A NEW RECALL IS COMING. THIS HAS BEEN 3 YEARS NOW AND THE CAR IS NOW PAST THE WARRANTY PERIOD.. I AM SURE THEY WILL TRY TO CHARGE ME NOW... WOULD YOU PUT A LOVED ONE IN THAT SEAT KNOWING THE AIR BAG MAY NOT WORK??? NISSAN WAS TO CALL ME AGAIN TODAY 6/9/2016 AND STILL HAS NOT HAPPENED.. TIME TO REPLACE ALL THE SENSORS AND THE CONTROLLERS...
Air bags, Jun 7, 2016
AFTER THE 2016 RECALL, TO CORRECT THE FAULTY PASSENGER AIR BAG OFF CONDITION, WHEN A PASSENGER NOT MEETING THE MINIMUM AIRBAG DEPLOYMENT REQUIREMENTS IS SEATED THE THE PASSENGER SEAT, THE DRIVERS "AIR BAG OFF" WARNING INDICATOR IS NOW ALWAYS ILLUMINATED WHEN THE PASSENGER'S SEAT IS UNOCCUPIED. THIS CONDITION LEADS TO INCORRECT OPERATION OF THE WARNING INDICATOR WHICH NOW DISPLAYS THIS WARNING DURING A NORMAL OPERATING CONDITION OF THE VEHICLE. UNDER NORMAL OPERATING CONDITIONS WHEN THERE IS NO PASSENGER IN THE VEHICLE, THE CONSTANT ILLUMINATION OF THE WARNING LIGHT WILL OVER TIME BE IGNORED BECAUSE OF ITS CONSTANT ON CONDITION. THE OPERATION OF THE THIS INDICATOR MAKES ABOUT AS MUCH SENSE AS HAVING THE "SEAT BELT UNFASTENED" WARNING LIGHT ALWAYS ILLUMINATED FOR AN UNFASTENED SEAT BELT FOR AN UNOCCUPIED PASSENGER SEAT.. THE INAPPROPRIATE AND MISLEADING OPERATION OF WARNING INDICATION LEADS TO THE OPERATOR'S DISREGARD OF THE WARNING INDICATOR'S SIGNIFICANCE. OVER TIME, THE DRIVER WILL ACCEPT THE ON CONDITION OF THIS WARNING LIGHT AS A NORMAL OPERATING INDICATION AND MAY LEAD THE DRIVER NOT RECOGNIZING THE SIGNIFICANCE IF THIS WARNING LIGHT REMAINING "ON" IN THE EVENT THAT A FRONT SEAT PASSENGER, MEETING THE AIR BAG DEPLOYMENT CRITERIA, OCCUPIES THE SEAT. THE OPERATION OF THIS WARNING LIGHT MUST BE RETURNED TO ITS PER-RECALL OPERATION OF ONLY ILLUMINATING WHEN THE PASSENGER SEAT IS OCCUPIED BY A PASSENGER NOT MEETING THE CRITERIA FOR AIR BAG DEPLOYMENT. ANY OTHER OPERATION OF THIS WARNING LIGHT YIELDS ERRONEOUS MISLEADING PASSENGER SAFETY INFORMATION TO THE OPERATOR OF THE VEHICLE. THIS SAFETY CONDITION MUST BE CORRECTED.
Air bags, Structure, May 27, 2016
THIS IS TO REPORT AND COMPLAIN ABOUT RECALLS ON MY 2013 NISSAN ALTIMA RECALL: 16V-029 I TRAVELED TO MY LOCAL DEALER [KLINE NISSAN, MAPLEWOOD, MN] OVER A YEAR AGO FOR A SIMILAR RECALL FIX TO THE HOOD LATCH'. MY ONLINE RECORD STILL SHOWS IT IS NEEDED (NTB16-011; EXTERNAL RECALL NUMBER: PC426) I DID NOT RECEIVE NOTIFICATION OF THE ABOVE RECALL UNTIL MONTHS AFTER THE EFFECTIVE DATE. I WENT AGAIN FOR THE ABOVE REF. RECALL AND WAS TOLD THAT THEY DID NOT HAVE THE PART IN STOCK AND IT COULD BE "QUITE SOME TIME" AND WOULD CALL ME. IT HAS BEEN OVER TWO MONTH AND NO CONTACT. I JUST RECEIVED A SECOND MAILING ON THIS RECALL STATING THAT I HAD NOT TAKEN CARE OF IT. THIS IS A FRUSTRATING AND A TIME WASTING PROCESS. RECALL: PASSENGER A.B. (NTB16-052? R1609? NOT CLEAR FROM THE ONLINE DESCRIPTION WHAT THIS IS) I NOW SEE THAT MY PASSENGERS HAVE BEEN AT RISK OF AN INOPERABLE AIR BAG. I HAVE NOT YET RECEIVED NOTICE THIS THIRD RECALL WHEN LOOKING UP THE OTHER TWO RECALLS ONLINE. THUS I HAVE NOT RECEIVED THE BENEFIT OF THIS SAFETY FEATURE THAT I PAID FOR THREE YEARS AGO. BEYOND THE TIME AND COST OF TRAVELING TO/FROM AND WAITING FOR THESE ERRORS TO BE FIXED IS THE LENGTH OF TIME OUR MONEY HAS BEEN WASTED ON A FEATURE WE PAID FOR. THERE NEEDS TO BE MONETARY COMPENSATION FOR THESE SIGNIFICANT ERRORS AND PLEASE DO NOT ALLOW THEM TO KEEP STATING "AT NO COST" BECAUSE THERE IS COST IN TIME AND MONEY TO CONSUMERS. THERE IS ALSO AN EMOTIONAL COST WHEN WE WERE AND ARE STILL AT RISK BUT THE PARTS ARE NOT AVAILABLE.
Suspension, Air bags, Latches/locks/linkages, May 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE VEHICLE WAS TAKEN TO THE DEALER TO COMPLETE THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V029000 (LATCHES/LOCKS/LINKAGES). THE DEALER SCHEDULED AN APPOINTMENT AND, WHEN THE CONTACT ARRIVED FOR THE REPAIR, THEY STATED THAT THE HOOD LATCH WAS ON BACK ORDER AND THE DEALER WAS UNABLE TO PROVIDE A TIME FRAME THAT THE PART MAY BECOME AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THERE WAS A FUEL PUMP RECALL AND THE VEHICLE WAS REPAIRED. THE CONTACT WAS NOT AWARE AND THE DEALER DID NOT MENTION NHTSA CAMPAIGN NUMBERS: 15V468000 (SUSPENSION) AND 16V244000 (AIR BAGS). THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, May 23, 2016
TAKATA RECALL - TOOK MY VEHICLE IN TO HAVE THE OCS SYSTEM SOFTWARE UPDATED DUE TO THE RECALL AND WAS TOLD THAT THAT THE I NEEDED TO REPLACE THE OCS SENSORS IN ORDER FOR THE PASSENGER AIRBAGS, TO WORK PROPERLY. DEALER SAID THAT THIS WAS NOT COVERED UNDER THE RECALL AND SAID THAT IT WOULD COST $300. LEFT WITH THE SAME PROBLEM THAT I HAD BEFORE, I WENT IN FOR THE SO CALLED SOFTWARE UPGRADE. IN THE EVENT OF AN ACCIDENT, CHANCES ARE THAT THE PASSENGER SIDE AIRBAG, WILL NOT BE DEPLOYED!! WHY ARE THEY TRYING TO MAKE ME PAY FOR A DEFECTIVE PRODUCT THAT SHOULD BE COVERED UNDER THE RECALL??,
Air bags, May 18, 2016
VEHICLE WAS RECALLED FOR AIRBAG DEACTIVATION LIGHT FOR PASSENGER FRONT SEAT THAT WOULD TURN ON INTERMITTENTLY. AFTER RECALL WORK WAS COMPLETED, WE STILL EXPERIENCE THIS LIGHT TURNING ON INDICATING THAT THE FRONT PASSENGER AIRBAGS ARE DEACTIVATED. THIS HAS TYPICALLY OCCURRED WHEN MY WIFE (135LBS) IS IN THE PASSENGER SEAT BUT IT HAS ALSO HAPPENED WHEN I WAS IN THE SEAT AND I WEIGH 200LBS. THIS OCCURS WHEN THE VEHICLE IS IN MOTION ON CITY STREETS.
Air bags, May 10, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED, WHILE THE SEAT WAS OCCUPIED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Air bags, Seat belts, May 6, 2016
TAKATA RECALL - AIRBAG WARNING LIGHT CONTINUES TO COME ON WHILE THE CAR IS IN MOTION AFTER THE ALTIMA HAS PREVIOUSLY BEEN TO THE WALLACE DEALERSHIP IN STUART, FLORIDA FOR REPAIR.
Steering, Power train, Air bags, May 6, 2016, crash
SHACKING AND UNABLE TO CONTROL AND NO ONE TILL THIS DAY??? WHY ? I'M SORRY BUT DODGE CHRYSLER NOR ANY DEALER SHIP HAS MY AIR BAG AND 98% OF PARTS IN STOCK... SO NOW WHAT??? I SPENT A LOT OF MUCH $$$$...
Electrical system, Air bags, May 4, 2016
AIRBAG SENSOR DOESN'T WORK PROPERLY. WHILE THE CAR IS IN MOTION, THE LIGHT TURNS ON WARNING THAT THE AIRBAG WILL NOT DEPLOY WHEN A PERSON IS BUCKLED IN THE PASSENGER SEAT. MY VIN IS NOT INCLUDED IN THE RECALL BUT I'VE NOTICED THIS ISSUE FOR OVER A YEAR. MY NISSAN DEALERSHIP IGNORED MY COMPLAINT A YEAR AGO WHEN I ASKED THEM TO LOOK AT IT.
Air bags, Apr 22, 2016
THE PASSENGER SIDE AIRBAG "OFF" LIGHT WILL ILLUMINATE WHEN A PASSENGER AROUND 130 LBS SITS IN THE PASSENGER SEAT. WHEN THIS OCCURS (ABOUT HALF OF THE TIME), THE LIGHT ILLUMINATES UPON ENGINE STARTUP AND THE PASSENGER IS SEATED. THE ONLY WAY TO GET THE LIGHT TO TURN OFF IS TO SHUT OFF THE CAR AND RESTART IT WITH THE PASSENGER STILL IN THE SEAT. THE PASSENGER AIRBAG "OFF" LIGHT DOES NOT ILLUMINATE WHEN I START THE CAR FIRST, AND THEN THE PASSENGER SITS IN THE SEAT. I HAVE ALSO NOTICED THE LIGHT ILLUMINATE WHEN MY 5 LB WORK BAG IS IN THE PASSENGER SEAT AND I TAKE A SHARP TURN AROUND A HIGHWAY RAMP (TURNING FOR ABOUT 10 SECONDS). THIS ALL OCCURS EVEN AFTER THE CAR WAS RE-PROGRAMED UNDER RECALL 14V138000
Air bags, Structure, Apr 18, 2016
MY ALMOST 14 YEAR OLD SON WHO IS 106 LBS. SITS IN THE PASSENGER SEAT AS WELL AS A MALE FRIEND WHO IS 220. THE PASSENGER AIR BAG LIGHT REMAINS "OFF" WHEN IT SHOULD BE ENGAGED. I TOOK IT TO A NISSAN DEALER AND THEY SAID THAT THEY RESET IT AND MY SON MAY NOT BE "HEAVY ENOUGH". I AM VERY UPSET AT HOW THEY HANDLED IT (THEY DIDN'T) AND I CAN GUARANTEE IF THERE IS AN INCIDENT THAT HAPPENS AND THESE WERE DEFECTIVE, THERE WILL BE ISSUES. I HAVE READ ONLINE THAT NUMEROUS OTHER PEOPLE HAVE THE SAME PROBLEM AND THEY SAID THEY HAVE TO RESTART THE CAR TO GET IT TO GO OFF. I AM NOT DOING THAT OR BUYING IT. I WAS TOLD THAT IF NISSAN DOES NOT RECOGNIZE THIS PROBLEM FOR THIS SPECIFIC YEAR AND MODEL, THAT THE RECALL WITH NOT BE COVERED. IT IS OBVIOUSLY AN ISSUE. SECONDLY, I MADE AN APPT 3 WEEKS IN ADVANCE FOR MY HOOD LATCH TO BE REPAIRED TO ALLOW FOR THE PART TO GET IT. I DROVE 1.25 HRS TO GET IT REPLACED, SAT THERE FOR 2 HOURS TO BE TOLD THAT THEY WERE PUTTING IN IT AND THEN "DID NOT HAVE IT IN". THEY HAD ME TAKE A RENTAL CAR HOME "TO HAVE A SUPERVISOR LOOK AT MY AIRBAG" AS IT WAS OVER THE WEEKEND. I GOT A DISGUSTING CAR FOR 5 DAYS TO FIND OUT NOTHING HAD BEEN REPAIRED. I "NEED TO STOP IN WHEN I AM IN TOWN SOMETIME" TO GET MY HOOD LATCH REPLACED. REALLY???? I WILL NEVER GO BACK TO BILLION NISSAN IN SIOUX CITY. POOR SERVICE. I WOULD LIKE BOTH OF THESE ISSUES TAKEN CARE OF PROMPTLY. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED. THANKS!
Air bags, Apr 5, 2016, crash
TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. WHILE THE CONTACT'S VEHICLE WAS AT A STOP LIGHT, IT WAS STRUCK HEAD ON BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,437.