2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints: air bags
514 reports, newest first. Show all
Air bags, Apr 2, 2016
PASSENGER SIDE AIRBAG INDICATOR LIGHT SAYS IT'S OFF WHEN AN ADULT PASSENGER OF SUFFICIENT WEIGHT IS BUCKLED UP AND OCCUPYING THE FRONT PASSENGER SEAT.
Air bags, Mar 30, 2016
LAST YEAR THERE WAS NHTSA RECALL 15V-681 WHICH RELATES TO THE OCCUPANT CLASSIFICATION SYSTEM (OCS). THIS IS THE CONTROL UNIT THAT TURNS THE AIR BAG PROTECTION ON/OFF BASED ON THE SIZE OF THE PASSENGER... I TOOK MY CAR TO THE NISSAN DEALER BUT THE ISSUE CONTINUES. SOME TIME LATER WHEN I ASKED THE SERVICE MAN ABOUT IT, THEY SAY THE CAR IS OUT OF WARRANTY, AND WANT TO CHARGE ME TO CHECK AND FIX THE OCS. WHICH IS PART OF THE NHTSA RECALL 15V-681 WHAT IS MY RECOURSE? I HAVE TWO KIDS, A 16 AND A 20 YEARS OLD. THE AIR BAG WILL BE TURNED ON OR OFF ON EITHER OF THEM RANDOMLY. IT ALMOST SEEMS THAT THE TEMPERATURE OF THE DAY HAS SOMETHING TO DO WITH IT. ANOTHER ISSUE WITH THE CAR IS THAT THE PARKING BRAKE LIGHT STAYS ON AFTER THE PEDAL HAS BEEN RELEASED AND THE CAR IS BEING DRIVEN NORMALLY... AGAIN MY GUESS IS THAT IT SEEMS TO OCCURRED MORE WHEN IT IS COLD BUT IT IS INTERMITTENT. I HAVE TAKEN A VIDEO OF THE OCCURRENCE TO SHOW THE DEALER BUT THEY DON'T CARE ABOUT IT. I CANT SEND YOU THE VIDEO BECAUSE IT IS TOO BIG (MORE THAN 20MB) AND YOU ONLY ALLOWS A FILE NO BIGGER THAN 5 MB THE ISSUE IS STILL GOING ON BUT SINCE IT IS INTERMITTENT THE DATE BEFORE IS ONLY A REFERENCE
Air bags, Mar 26, 2016
I HAVE HAD ONGOING PROBLEM WITH THE PASSENGER AIRBAG SINCE THE CAR WAS NEW. THE YELLOW LIGHT ON THE THE DASH WILL SOMETIMES STAY ON, INDICATING THAT THE PASSENGER AIRBAG IS DISABLED, EVEN WITH A 150 LB ADULT SITTING PROPERLY IN THE SEAT. IF I PULL OVER AND TURN OFF THE CAR AND RESTART, IT USUALLY GOES OUT. I HAVE REPORTED THIS NUMEROUS TIMES TO THE DEALER (I ALSO HAVE PICTURES OF THE LIGHT STAYING ON), BUT HAVE BEEN TOLD THAT THEY HAVE DONE EVERYTHING THEY CAN, BUT CANNOT FIX THE PROBLEM. I ALSO HAVE REPORTED THIS TWICE ON THIS SITE (NHTSA), BUT NOTHING HAS BEEN SOLVED. IT IS OBVIOUS THAT BOTH NISSAN AND NHTSA DON'T CARE ABOUT THIS SAFETY ISSUE, AS MANY, MANY OTHERS HAVE REPORTED THE SAME PROBLEM ON THIS SITE DURING THE LAST SEVERAL YEARS. WHEN SOMEONE GETS KILLED BECAUSE THEIR PASSENGER AIRBAG FAILS TO WORK, MAYBE SOMETHING WILL GET DONE.
Air bags, Other or unspecified, Mar 21, 2016
I'M HAVING AND ISSUES WITH THE PASSENGER SIDE AIRBAG NOT ENGAGING WHEN I HAVE A PASSENGER IN THE FRONT SEAT, NOT REGISTERING THAT THERE IS SOMEONE SITTING IN THE SEAT.. ANOTHER ISSUES IS WATER SATURATING THE PASSENGER FLOOR BOARDS ALL THE WAY TO THE BACK SEAT WHEN IS RAINS OUTSIDE
Electrical system, Air bags, Seats, Mar 21, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHEN A PASSENGER IS SEATED, THE PASSENGERS AIRBAG LIGHT INTERMITTENTLY STAYS ON. AFTER MULTIPLE VISITS TO THE DEALERSHIPS THE REPROGRAMMING OF THE RECALL AND SENSORS ALSO REPLACED. UPDATED 06/23/16*LJ *TR
Air bags, Mar 16, 2016
I WAS DRIVING MY 2013 3.5 SV ALTIMA (V6) AT AROUND 35-40 MPH, ON A CITY STREET, WITH MY WIFE SEATED ON THE FRONT PASSENGER SEAT. I NOTICED THAT THE PASSENGER AIR BAG 'OFF' LIGHT IN THE CENTER OF THE DASHBOARD WAS ILLUMINATED. I ASKED MY WIFE TO SHIFT A BIT WHILE BEING IN HER SEAT, WHICH SHE DID, BUT THE AIRBAG 'OFF' LIGHT REMAINED ILLUMINATED THROUGHOUT THE JOURNEY OF ABOUT 15-20 MINS. THIS WAS DANGEROUS AND SOMEWHAT UNNERVING AS THE 'PASSENGER AIR BAG' WAS SHOWING AS 'OFF' INSPITE OF A PASSENGER BEING IN THE SEAT. THIS NEEDS TO BE INVESTIGATED AND FIXED.
Electrical system, Air bags, Vehicle speed control, Mar 15, 2016, crash
TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. WHILE DRIVING 30 MPH, THE VEHICLE REVVED AND ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT RESPOND. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE PELVIC, BOTH LEGS, HEAD, TEETH, AND. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Air bags, Mar 8, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED OFF EVEN WHEN A PASSENGER WAS SEATED IN THE PASSENGER SEAT. THE VEHICLE WAS TAKEN TO THE DEALER TO REPAIR THE SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Air bags, Mar 6, 2016
FRONT PASSENGER AIRBAG WARNING LIGHT SAYS PASSENGER AIRBAG IS "OFF" EVEN WHEN SOMEONE (ADULT) IS SITTING IN PASSENGER SEAT. HAPPENS INTERMITTINGLY AND LIGHT GOES OFF (PASSENGER AIRBAG "ON") AFTER A WHILE-5 TO 10 MINUTES. COMPLAINED TO DEALER. THEY SAID THERE WAS NO RECALL. SAW NO PROBLEM.
Power train, Air bags, Engine, Feb 27, 2016
CAR JUTTER & STALLED WHEN CAME TO A STOP. TOOK CAR TO LOCAL NISSAN DEALERSHIP AND THEY PLACED CAR ON DIAGNOSTIC WHICH CAME BACK CLEAR AND COULD NOT DUPLICATE PROBLEM FOR 2 DAYS. RECEIVED CAR BACK AND CAR DID THE SAME THING, TOOK IT TO A DIFFERENT NISSAN DEALERSHIP THAT SAID THEY HAVE HEARD OF SAME COMPLAINTS BUT THEY HAVE HAD MY CAR FOR 5 DAYS AND CLAIM TO NOT BE ABLE TO DUPLICATE THE PROBLEM. CAR WARRANTY IS ALMOST UP AND NISSAN SEEMS TO BE OF NO HELP. PASSENGER AIRBAG LIGHT ALSO STAYS ON FROM TIME TO TIME. I HAVE READ AND PRINTED OUT SEVERAL IDENTICAL COMPLAINTS AND THERE SEEMS TO BE NO RESOLVE.
Air bags, Feb 27, 2016
MY VEHICLE HAS BEEN IN TWICE NOW FOR THE PASSENGER AIRBAG LIGHT REMAINING ON WHEN A PASSENGER OVER 130LBS IS SEATED IN THAT SEAT. I FIRST HAD THIS CHECKED BY KAYSER NISSAN IN MADISON 1/10/14 AND WAS TOLD NO PROBLEM FOUND THEN THE RECALL CAME OUT AND THE VEHICLE WAS SERVICED AGAIN AT KAYSER NISSAN AND WAS TOLD THE PROBLEM WAS FIXED. AIRBAG LIGHT HAS BEEN COMING ON AGAIN WITH PERSON IN SEAT AND VEHICLE HAS TO BE PULLED OVER AND TURNED OFF AND RESTARTED FOR IT TO RESET PROPERLY. THIS IS VERY INCONVENIENT AND UNSAFE FOR PASSENGERS. THE VEHICLE IS MOSTLY DRIVEN WITHOUT PASSENGER SO THIS PROBLEM IS NOT NOTICED RIGHT AWAY MAKING IT HARD TO FILE A LEMON LAW COMPLAINT EVEN THOUGH IT WAS FIRST COMPLAINED ABOUT WITHIN FIRST YEAR AND UNDER WARRANTY.
Air bags, Feb 23, 2016, crash
TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. WHILE DRIVING 50 MPH, THE FRONT OF THE VEHICLE STRUCK AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MAJOR INJURIES TO THE STERNUM, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 36,000.
Air bags, Seats, Other or unspecified, Feb 15, 2016
FOR 3 YEARS WE HAVE BEEN DEALING WITH THIS PARTICULAR ISSUE, WITH NO RESOLUTION. THE DASHBOARD LIGHT SIGNALING THAT THE PASSENGER AIR BAG IS PROPERLY ACTIVATED FOR AN ADULT OCCUPANT COMES ON OR DOES NOT COME ON WHEN IT IS SUPPOSED TO. THIS OCCURS WHETHER THE CAR IS STATIONARY OR ON THE MOVE. THE DEALER HAS TOLD US NOT TO PUT ANYTHING ON THE PASSENGER SEAT = RIDICULOUS. THE DEALER THEN SAID THAT IT "REPROGRAMMED THE SYSTEM". THEN THE DEALER TOLD US THAT THEY NEEDED TO REPLACE THE SENSOR. I BELIEVE THIS HAS BEEN DONE 2 X. WE LAST HAD THIS ATTENDED TO SEPT 15, 2015 BUT THE "SO-CALLED REPAIR" DID NOT WORK AGAIN. THIS AIR BAG ISSUE IS SERIOUS, AND WE FEEL UNSAFE IN THIS CAR, THEREFORE WE HAVE DRIVEN LESS THAN 2000 MILES IN 5 MONTHS - THE CAR SITS IN THE GARAGE. THE PROBLEM IS INTERMITTANT = WE DON'T KNOW WHEN THE AIR BAG SYSTEM IS FUNCTIONING CORRECTLY - WE MUST ASSUME IT IS MALFUNCTIONING!
Air bags, Feb 6, 2016
THE LIGHT CONTINUED TO COME ON AND OFF WHEN SOMEONE SAT IN THE PASSENGER SIDE THAT AIRBAG OFF. I HAD IT CHECK AND IT WAS RESET IN 4/2014. IT HAS INDICATED IT WAS OFF RANDOM TIMES WHEN THERE WAS A PASSENGER IN THE SEAT. I BROUGHT THE CAR IN FOR THE RECALL OF FRONT HOOD LATCH AND HAD THE AIRBAG SENSOR CHECKED. I WAS TOLD IT WAS THE SENSOR AND IT NEEDED TO BE REPLACED AND IT WOULD COST $700. FOR PART AND LABOR. I DO NOT FEEL IF A SENSOR IS NOT WORKING THAT IS NOT FROM A WEAR AND TEAR ISSUE. IT A DEFECTED PART AND IT SHOULDN'T HAVE ANYTHING TO DO WITH THE WARRANTY. ESPECIALLY BEING THE CAR IS ONLY A 2013. I HAVE TRIED SEVERAL TIMES TO GO THROUGH NISSAN. THEY HAVE CONTINUE TO TELL ME THERE IS NOTHING THEY CAN DO IT'S OUT OF WARRANTY. I TRIED EXPLAINING HOW THIS HAS BEEN GOING ON SINCE I GOT THE CAR AND I'M NOT SO SURE THEY ARE HEARING WHAT I'M TELLING THEM. THEY SAY THE SAME THING AS IF THEY ARE READING A SCRIPT. THERE IS TERRIBLE CUSTOMER SERVICE. THIS IS A DEFECT AND SHOULD BE REPLACED FROM THE DEALERSHIP. DO YOU HAVE ANY SUGGESTIONS WHERE I NEED TO GO FROM HERE?
Air bags, Seats, Jan 29, 2016
RANDOMLY, THE AIRBAG SENSOR FOR THE PASSENGER SIDE INDICATES AS BEING OFF EVEN WHEN THERE IS SOMEONE SEATING ON IT. THIS ISSUE (SUPPOSEDLY) WAS ALREADY BEEN LOOKED AT BY THE LOCAL NISSAN DEALER WHEN A RECALLED WAS IMPLEMENTED FOR THIS ISSUE. BUT IT IS HAPPENING AGAIN.
Air bags, Jan 28, 2016
THE PASSENGER AIRBAG LIGHT TURNS OFF (LIGHT SWITCHES ON) EVEN WHEN A PASSENGER IS IN THE CARSEAT. THE PROBLEM WAS CONSISTENT AROUND 1.5 YEARS BACK AND THERE WAS A NISSAN RECALL THAT RESOLVED THE PROBLEM AFTER 2 ATTEMPTS. BY CONSISTENT, I MEAN THE AIR BAG WAS DEFINITELY SWITCHED OFF REGARDLESS OF WHETHER A PASSENGER IS PRESENT OR NOT. NOW THE PROBLEM IS BACK ALTHOUGH THE LIGHT DOES NOT TURN OFF CONSISTENTLY. SOMETIMES THE LIGHT IS OFF AND SOMETIMES IT IS ON. I WROTE TO NISSAN ABOUT THIS. UNFORTUNATELY, MY CAR JUST WENT OFF WARRANTY AND THE DIAGNOSIS ITSELF IS $161.
Air bags, Jan 22, 2016
WE HAVE THE SAME ISSUE THAT MANY HAVE COMPLAINED ABOUT WITH THE AIR BAG LIGHT INDICATING THAT IT IS OFF BECAUSE NOT ENOUGH WEIGHT IS BEING DISTRIBUTED IN THE SEAT TO REGISTER WHILE DRIVING. MY WIFE IS 140 LBS AND IT IS CONSTANTLY TURNING OFF AND ON. TWO NISSAN DEALERSHIPS TOLD MY WIFE THERE WAS NOTHING THEY COULD DO BUT THAT SOME WOMEN SIT ON THE SIDE OF THE SEAT AND SO THEY ARE NOT SITTING CORRECTLY FOR IT TO REGISTER. SO... I BEGAN SITTING IN THE PASSENGER SEAT (I'M 6'3 225 LBS) AND IT STILL DOES IT. I LOVE NISSAN CARS AND TRUCKS BUT THIS IS A LUDICROUS ANSWER!! HOW CAN YOU SIT IN A SEAT OF A CAR WRONG!!!!
Air bags, Service brakes, Fuel/propulsion system, Dec 5, 2015
IF I'M DRIVING, WHEN I TRY TO STOP THE CAR, I PRESS THE BRAKES THE BRAKES DO NOT ACTIVATE. THE CAR DOES NOT STOP IT KEEP ROLLING ON. I HAVE TO PAT THE BRAKES TO STOP THE CAR OR PRESS THE BRAKE A SECOND TIME FOR THE BRAKES TO CATCH. IT FEELS AS THOUGH IT SLIPS PASS THE BRAKES! I ALSO TOOK MY CAR TO NISSAN FOR THE LATCH RECALL EVERY SINCE I GOT THE RECALL "FIXED" THE PASS AIR BAG LIGHT POPS ON WHEN NO IS IN THE PASSENGER SEAT AND MY CAR WILL STATE THAT I HAVE 100 MILES (MORE OR LESS) OF FUEL BUT MY FUEL GAGE WILL READ EMPTY AND I WILL NEED GAS AS THE GAUGE STATES!
Air bags, Dec 1, 2015, crash
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE OCS WARNING LIGHT REMAINED ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Air bags, Nov 28, 2015
PASSENGER AIR BAG LIGHT COMES ON INTERMITTENTLY WITH AN ADULT PASSENGER IN THE FRONT SEAT WEIGHING APPROXIMATELY 140 LBS. THE YELLOW AIRBAG OFF LIGHT COMES ON INTERMITTENTLY. IT USUALLY GOES OUT AFTER ABOUT FIVE SECONDS. SOMETIMES IT STAYS ON. I SOMETIMES PULL OVER AND TURN OFF THE CAR AND RESTART AND IT USUALLY GOES OUT LIKE IT IS SUPPOSED TO. TOOK CAR TO DEALERSHIP WHERE WE BOUGHT IT. THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. THEY RESET THE COMPUTER. PROBLEM STILL PERSISTS. I HAVE MADE SEVERAL COMPLAINTS WITH THE DEALER. DEALERSHIP SAID THEY COULD NOT RESOLVE THE PROBLEM BECAUSE IT IS A WEIGHT ISSUE WITH THE PERSON SITTING IN THE SEAT. 140 LBS AND UNDER THE LIGHT MIGHT COME ON. LOOKING ONLINE, IT LOOKS LIKE MANY PEOPLE ARE HAVING SAME PROBLEM. THIS IS A DEFINITE SAFETY HAZARD. WHEN LIGHT IS ON, AIR BAGS WON'T DEPLOY IF IN AN ACCIDENT OCCURS.
Air bags, Seats, Nov 25, 2015
FRONT PASSENGER AIRBAG REMAINS DISABLED WHEN FULL SIZED ADULT IS SITTING IN FRONT PASSENGER SEAT. CAR WAS TAKEN TO DEALER OVER ONE YEAR AGO FOR RECALL ON THIS ISSUE. STILL HAS NOT BEEN RESOLVED. NEW RECALL ISSUED OCT 2015, TOOK VEHICLE TO NISSAN FOR FIX ON 11/24/15. NISSAN WILL NOT FIX, SAY THEY HAVE NO WAY TO FIX THE ISSUE. NISSAN STATES I WILL HAVE TO CONTINUE TO DRIVE A VEHICLE WITH INOPERABLE PASSENGER AIR BAGS. SHOWED NISSAN SERVICE DEPT VIDEO OF FULL SIZED ADULT SITTING IN PASSENGER SEAT, VEHICLE RUNNING, AND "AIRBAG OFF" LIGHT ILLUMINATED IN CENTER OF DASH. NISSAN STATES THERE IS NO FAULT IN THE SYSTEM, AND PASSENGER SHOULD JUST "MOVE THEIR LEGS" TO ARM THE SYSTEM. PASSENGER SEATING POSITION DOES NOT ARM AIRBAG OR ALTER THE FUNCTION OF THE FAULTY SYSTEM. PROBLEM OCCURS RANDOMLY, WITH VEHICLE MOVING/STATIONARY.
Air bags, Nov 10, 2015
THE PASSENGER AIRBAG DISABLED LIGHT HAS COME ON TWICE IN TWO MONTHS WHILE MY WIFE (110 LBS.)WAS SEATED SQUARELY IN THE CENTER OF THE PASSENGER SEAT.. I NOTICE THIS RIGHT AFTER STARTING ON A DRIVE. MY WIFE MOVED AROUND IN THE SEAT TRYING TO GET IT TO RECOGNIZE HER PRESENCE WITH NO LUCK. IT RESET-TED BOTH TIMES AFTER STOPPING THE CAR AND HAVING HER EXIT AND REENTER. THIS VEHICLE HAD ALREADY HAD THIS ISSUE SERVICED UNDER THE PREVIOUS RECALL. I TOOK IT TO THE DEALER LAST WEEK. THEY SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM SO THEY SENT ME HOME WITHOUT MAKING ANY REPAIR. I HAVE VIDEO EVIDENCE PUT FORGOT TO GET IT OUT OF MY WIFES PHONE BEFORE SHE LEFT FOR JAPAN FOR AQ THREE WEEK TRIP. I WILL UPLOAD IT WHEN SHE RETURNS. THIS IS MY WIFES CAR SO I WILL PUT HER NAME ON THE CONTACT FORM.
Air bags, Latches/locks/linkages, Nov 9, 2015
2013 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG RECALL AND PRIMARY HOOD LATCH ISSUES. *SMD THE CONSUMER STATED THE AIR BAG WAS NOT WORKING PROPERLY. ACCORDING TO THE OWNER'S MANUAL, THE LIGHT WAS SUPPOSE TO COME ON AND THEN GO OFF, TO SHOE THAT IT WAS WORKING PROPERLY. THE CONSUMER WAS INFORMED THE HOOD LATCH HAD BEEN OILED. *JB
Air bags, Nov 6, 2015
THE FRONT PASSENGER AIR BAG LIGHT REMAINS ILLUMINATED WHEN AN ADULT PASSENGER IS SEATED IN THE FRONT PASSENGER SEAT. THIS CONTINUES TO OCCUR EVEN THOUGH THE CAR WAS SERVICED FOR THIS RECURRING PROBLEM BY THE NISSAN DEALER LAST WEEK UNDER THE RECALL CAMPAIGN. THE SOFTWARE UPDATE PERFORMED BY THE DEALER HAS NOT SOLVED THE PROBLEM.
Air bags, Nov 4, 2015
2013 NISSAN ALTIMA SV PURCHASED BRAND NEW, APRIL 2013.. MY PASSENGER SIDE AIRBAG LIGHT DETECTOR IS CONSTANTLY INTERMITTENTLY LIGHTING UP WHEN MY DAUGHTER, WHO IS 18 SITS IN THE SEAT..SHE WEIGHS ABOUT 115 LBS. TO GET THE LIGHT TO TURN OFF, AND THEREFORE HOPE THE AIRBAG WORKS, IF GOD FORBID WE GET INTO AN ACCIDENT, I HAVE TO TURN OFF THE CAR, HAVE HER GET OUT, THEN GET BACK IN AND THEN START THE CAR AGAIN..THIS USUALLY RESULTS IN THE LIGHT GOING OUT AND THEN WE CAN PROCEED "SAFELY" ON OUR WAY, WITH THE AIRBAG HOPEFULLY OPERATIONAL. THAT'S PRETTY BAD WHEN WE ALREADY HAVE A RITUAL TO FIGURE THIS ISSUE OUT, DON'T YOU THINK?? I DID TAKE IT TO NISSAN WHERE I BOUGHT IT NEW, 2 YEARS AGO AND THEY TOLD ME THAT SHE DOESN'T WEIGH ENOUGH FOR THE SENSOR.. I HAVE A FRIEND WHO WEIGHS 180 LBS AND THE LIGHT ALSO OCCASIONALLY GOES ON WITH HER IN THE SEAT!! SO, BY NISSAN'S REASONING, THEN 180 LBS ISN'T ENOUGH TO ACTIVATE THE SENSOR???? SHE LOVES IT BECAUSE IT MAKES HER FEEL THINNER, BUT SERIOUSLY, THIS IS RIDICULOUS! SOMETHING IS OBVIOUSLY WRONG WITH EITHER THE AIRBAG OR SENSOR! NOW, I SEE NISSAN HAS A RECALL FOR THIS EXACT SAME ISSUE THAT I HAVE BEEN DEALING WITH FOR 2 YEARS, BUT SOMEHOW, MY CAR IS EXCLUDED WHEN THIS IS EXACTLY WHAT I HAVE HAD ISSUES WITH. WHAT IS THE REASONING HERE?? ALSO, I LIVE IN FLORIDA, WHERE THE HUMIDITY IS VERY HIGH AND I KNOW THERE HAVE BEEN MANY ISSUES WITH THE TAKATA AIRBAGS WHERE THE HUMIDITY IS HIGH, LIKE HERE WHERE I LIVE AND DRIVE. PS,...OTHER THAN THIS, I REALLY DO LOVE THIS CAR..WISH THIS WOULD GET STRAIGHTENED OUT, OR NISSAN MAY HAVE SOME LAWSUITS ON THERE HANDS WITH REGARDS TO THESE AIRBAGS!!