2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints: air bags
514 reports, newest first. Show all
Air bags, Mar 24, 2015
MY NISSAN DEALER SUPPOSEDLY SAID THEY FIXED A FAULTY PASSENGER AIR BAG SENSOR. SINCE THE "FIX" THE SENSOR IS SHOWING THAT THERE IS NO PASSENGER IN THE SEAT WHEN IN FACT THEIR IS SOMEONE RIDING THERE. WHEN I WENT FOR MY LAST ROUTINE OIL CHANGE ABOUT THREE WEEKS AGO, I LET THEM KNOW OF THE PROBLEM BUT THEY SAID THAT I WOULD HAVE TO COME BACK AND SCHEDULE A DIFFERENT APPOINTMENT TO HAVE THIS FIXED. *TR
Air bags, Mar 24, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE FRONT PASSENGER SIDE AIR BAG SENSOR LIGHT WOULD INTERMITTENTLY ILLUMINATE INDICATING THAT THE AIR BAG SYSTEM WAS NOT ACTIVATED ALTHOUGH THE PASSENGER WAS SEATED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE OCCUPANT CLASSIFICATION SYSTEM SOFTWARE. THE SOFTWARE WAS UPDATED BUT THE FAILURE CONTINUED TO INTERMITTENTLY OCCUR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 9,000.
Air bags, Mar 23, 2015
PASSENGER AIR BAG INDICATOR SAYS OFF WHEN AN ADULT IS SITTING IN THE PASSENGER SEAT. HAPPENED MULTIPLE TIMES SINCE THE RECALL FIX WAS APPLIED. NISSAN DEALER HAS CHECKED THE SYSTEM MULTIPLE TIMES AND RECALIBRATED THE SENSOR MULTIPLE TIMES. HAPPENS RANDOMLY. CAN HAPPEN MULTIPLE TIMES IN 1 DAY AND SOMETIMES NOT OCCUR FOR 2 MONTHS. HAPPENS WHEN IT IS 0F OR 80F TEMPERATURE IN THE CAR. HAPPENS SOMETIMES WHEN YOU FIRST START THE CAR AFTER A COLD SOAK AND HAPPENS WHEN IT IS A WARM RESTART. I HAVE VIDEO RECORDED OF THIS INCIDENT UPLOADED TO A FILE SHARING SITE BOX.COM PLEASE LET ME KNOW IF YOU WANT THE WEB LINK FOR THE VIDEO FROM FEBRUARY 20, 2015 OF THIS EXACT MALFUNCTION. I AM MEETING WITH A NISSAN FACTORY REPRESENTATIVE ON MARCH 25, 2015 AT GANDRUD NISSAN IN GREEN BAY, WI TO DISCUSS THE ISSUE. NISSAN CASE #[XXX] A FEW WEEKS AGO [XXX] FROM NISSAN CONSUMER AFFAIRS SAID NISSAN HAS NO FURTHER FIXES FOR MY ALTIMA. I TOLD HER IT WAS NOT AN ACCEPTABLE ANSWER. SHE SUGGESTED NISSAN INITIATE THE MANUFACTURER BUYBACK PROCESS AND THEY DECLINED TO BUY IT BACK AFTER EVALUATING THE NOTES ON MY CAR. PLEASE HELP GET THESE UNSAFE CARS OFF THE ROAD UNTIL THEY ARE SAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Mar 23, 2015
AIR BAG LIGHT STILL DOESN'T WORK PROPERLY. AN ADULT CAN BE SITTING IN THE PASSENGER AND IT COMES ON, AT TIMES NO ONE CAN BE IN THE SEAT AND IT STILL STAYS ON. *TR
Air bags, Seats, Mar 23, 2015
SINCE I PURCHASED MY ALTIMA IN 12/2012, 90% OF THE TIME THE "PASS" PASSENGER AIRBAG LIGHT COMES ON WHEN MY WIFE IS SITTING IN THE FRONT PASSENGER SEAT. I HAVE HAD THE ALTIMA IN FOR REPAIRS ON THIS ABOUT 5 TIMES AT TAMAROFF NISSAN IN SOUTHFIELD, MICHIGAN, INCLUDING WHEN THERE WAS A RECALL. I'VE HAD IT LOOKED AT TWICE AFTER THE RECALL REPAIR AND IT IS STILL NOT FIXED. TAMAROFF HAS RELOADED SOFTWARE AND CHECKED THE SENSORS WITH NO LUCK. THEY FINALLY INDICATED THAT SINCE MY WIFE WEIGHS AROUND 110 POUNDS, SHE IS ON THE CUSP OF WHAT THE SENSOR WILL REACT TO. JOKINGLY, THEY INDICATED THAT IF SHE WOULD CARRY SOMETHING HEAVY IN HER LAP, SUCH AS A BOWLING BALL, THE PASS AIRBAG LIGHT WOULD NOT BE ACTIVATED. MY PREVIOUS ALTIMA NEVER HAD THIS PROBLEM. *TR
Air bags, Mar 23, 2015
THIS HAS OCCURRED MULTIPLE TIMES SINCE THE RECALL WORK WAS DONE ON MY CAR. WHEN DRIVING THE PASSENGER AIR BAG OFF LIGHT WILL TURN ON, EVEN WHEN AN ADULT PASSENGER IS IN THE PASSENGER SEAT. I'VE TAKEN THE CAR INTO THE DEALERSHIP TO ADDRESS THIS ISSUE AND WAS TOLD THAT THE SYSTEM IS FUNCTIONING PROPERLY. THE ONLY WAY I'VE FOUND TO FIX THIS ISSUE IS TO PULL OVER, TURN THE CAR OFF AND TURN IT BACK ON. SOMETIMES IT TAKES MULTIPLE RESTARTS FOR RESOLVE THE ISSUE. *TR
Air bags, Mar 23, 2015
THE PASSENGER AIRBAG LIGHT WOULD NOT GO OFF. THIS HAPPENS PERIODICALLY AND NOT ALL THE TIME. WE HAD TAKEN IT BACK TO NISSAN THREE DIFFERENT TIMES FOR REPAIR AND IT STILL DOES THE SAME THING. THE MOST RECENT EVENT WAS YESTERDAY MARCH 22, 2015. UPDATED 5/11/15*CN
Air bags, Mar 23, 2015
THIS IS FOR THE CURRENT SAFETY RECALL ISSUE ON THIS MODEL. I HAD THE DEALER "FIX" THE INITIAL RECALL BUT HAVE HAD NUMEROUS INCIDENTS AFTERWARDS WITH THE AIRBAG. THIS INCLUDES THE AIRBAG LIGHT INTERMITTENTLY GOING ON/OFF WHILE MY WIFE IS IN THE PASSENGER SEAT. IN ADDITION I HAVE HAD THE SAME ISSUE WITH NOTHING IN THE SEAT. I HAVE VIDEO AND PHOTO EVIDENCE OF THIS OCCURRING AFTER THE CAR WAS SENT TO NISSAN FOR THE INITIAL "FIX". WHEN THIS OCCURS I AM FORCED TO PULL OVER AS SOON AS POSSIBLE TO RESTART THE CAR. I HAVE TOLD MY LOCAL NISSAN DEALER FACE TO FACE THAT I DO NOT FEEL SAFE DRIVING THEIR CAR WHICH IS LEASED FROM THEM AND THEY DID NOT TAKE MY CONCERN SERIOUSLY. I BELIEVE I SHOULD BE ALLOWED TO RETURN THE CAR AND TERMINATE MY LEASE SINCE I DON'T FEEL SAFE DRIVING MY FAMILY AND FRIENDS AROUND IN THIS FAMILY SEDAN. THANKFULLY I HAVE NOT BEEN INVOLVED IN ANY ACCIDENT BUT IT MAKES ME EXTREMELY NERVOUS IF AN ACCIDENT WERE TO OCCUR. *TR
Air bags, Mar 23, 2015
WE HAVE HAD MULTIPLE INCIDENTS IN THIS VEHICLE OF THE FRONT PASSENGER SEAT AIRBAG LIGHT NOT EXTINGUISHING, INDICATING THAT THE AIRBAG IS NOT ARMED, EVEN WITH AN ADULT PASSENGER SEATED AND BUCKLED. WE HAVE DEALT WITH THIS ISSUE ON AND OFF FOR AS LONG AS WE HAVE HAD THE CAR, DESPITE THE RECALL LAST YEAR APPARENTLY DESIGNED TO FIX THIS ISSUE. I DECIDED TO FILE A COMPLAINT TODAY BASED ON A NEWS ARTICLE I SAW THIS MORNING THAT INDICATES THAT THIS IS AN ONGOING ISSUE FOR MANY DRIVERS OF THIS VEHICLE. THERE DOES NOT SEEM TO BE A LOGICAL REASON WHY SOMETIMES THE LIGHT GOES OUT AND SOMETIMES IT STAYS ON. THE CONCERN IS THAT THE PASSENGER AIRBAG WOULD NOT DEPLOY PROPERLY IF IT IS EVER NEEDED. *TR
Air bags, Mar 23, 2015
EVEN AFTER BEING REPAIRED FOR A RECALL, THE PASSENGER AIRBAG LIGHT CONTINUES TO BE ON INTERMITTENTLY. THE DEALER DID A SIMPLE INSPECTION AND CLAIMED NO PROBLEM FOUND. THEY REFUSED TO PERFORM DETAILED INVESTIGATION UNLESS I PAY FOR THE DIAGNOSIS, BECAUSE THE WARRANTY HAS EXPIRED. *TR
Air bags, Mar 23, 2015
I HAVE TAKEN MY NISSAN ALTIMA 2013 TO PREMIER NISSAN DEALERSHIP IN FREMONT CA MULTIPLE TIMES FOR PASSENGER SIDE AIRBAG INDICATOR, WILL REMAIN ON EVEN WHEN AN ADULT PASSENGER IS SITTING IN PASSENGER SEAT. NISSAN DEALERSHIP IN FREMONT CA HAS TRIED TO FIX THE PROBLEM MULTIPLE TIMES BUT PROBLEM STILL REMAINS SAME. ONLY THING THAT CHANGED WAS ME, THAT I STOPPED COMPLAINING ABOUT IT TO DEALERSHIP. TODAY I SAW THE NEWS THAT THE PROBLEM STILL EXISTS FOR OTHER PEOPLE SO I THOUGHT OF SUBMITTING A NEW COMPLAIN TODAY. I HAVE FILED A COMPLAIN ABOUT A YEAR AND HALF AGO. *TR
Power train, Air bags, Engine, Feb 23, 2015
MY CAR HAVE SOME ISSUE I TOOK THE CAR COMPLAINING ABOUT THE PAX LIGHT AIRBAG NHTSA NUM 14V138000 BUT AS OF NOW THE PROBLEM EXIST AND ANOTHER NHTSA 13V069000 OCCUPANT DETECTION SYSTEM MAY DISABLE PAS AIRBAG AND THIS PROBLEM STILL EXIST ON MY CAR AND ANOTHER PROBLEM THAT I HAVE MY CAR HAS 3 NEW TRANSMISSIONS AND ONLY HAS 24763 MILES. *TR
Exterior lighting, Air bags, Feb 22, 2015
1) THE LOW BEAM HEADLIGHTS ARE ENTIRELY INADEQUATE TO PROVIDE SUFFICIENT LIGHTING INTENSITY AND DISTANCE. THE LIGHTS BARELY ILLUMINATE ABOUT 2 CAR LENGTHS AHEAD, WHICH IS TOO SHORT A DISTANCE AT SPEEDS ABOVE 25-30MPH, MAKING HIGHWAY TRAVEL AT NIGHT VERY DANGEROUS. OBJECTS IN THE PATH OF TRAVEL AND ON THE SIDE OF THE ROAD ARE NOT VISIBLE IN TIME TO SAFELY RESPOND. STREET SIGNS AND TURNS ARE NEARLY IMPOSSIBLE TO IDENTIFY IF THEY ARE NOT NEAR STREET LIGHTS. THIS ISSUE HAS BEEN PRESENT SINCE BUYING THE CAR, WHICH HAS BEEN TO THE DEALER MULTIPLE TIMES FOR ADJUSTMENT, BUT THEY INSIST THAT THE LIGHTS ARE SET WITHIN SPECS. THE HIGH BEAMS PROVIDE EXCELLENT LIGHTING, BUT WHEN SWITCHED TO LOW FOR AN ONCOMING VEHICLE, I AM SUDDENLY DRIVING WITHOUT SUFFICIENT LIGHT. THIS IS SUCH A FRIGHTENING PROBLEM THAT I PREFER NOT TO DRIVE THIS CAR AT NIGHT. I CAN'T BELIEVE THAT THESE LIGHTS MEET SAFETY STANDARDS. 2) THE PASSENGER SIDE AIR BAG LIGHT OFTEN INDICATES THAT THE BAG IS NOT ACTIVATED EVEN WHEN THERE IS AN ADULT SITTING IN THE SEAT. THIS WAS SUPPOSEDLY REPAIRED IN A RECALL 5/2014, BUT CONTINUES TO HAPPEN. THE DEALER SAYS "DON'T WORRY ABOUT IT," THAT THE BAG WILL DEPLOY IF NEEDED. I HAVE NO WAY OF KNOWING IF THAT IS THE CASE AND I BELIEVE THIS IS A SAFETY CONCERN. *TR
Air bags, Feb 20, 2015
FROM THE VERY BEGINNING THE AIR BAG LIGHT COMES ON, NO MATTER THE WEIGHT OF THE PASSENGER. IT DOES IT AT RANDOM TIMES. I HAVE HAD IT IN 6 TIMES, PLUS HAD THE RECALL DONE LAST YEAR. I JUST TOOK IT IN AFTER SPEAKING WITH NISSAN USA AND THEY CAN NOT RECREATE THE PROBLEM. I HAVE PICTURES SHOWING IT NOT WORKING. THE REPROGRAMMED THE SEAT AND HOPE THAT FIXES IT. TOO BAD IT IS NOT THE FIRST TIME THEY HAVE REPROGRAMMED IT. THE SEAT BELT LIGHT COMES ON AFTER SOMEONE GETS OUT OF THE CAR AND STAYS ON LIKE THE SEAT IS TELLING IT THERE IS SOMEONE IN THE CAR. NISSAN HAS BEEN NO HELP ON FIXING THIS. I DID ADVISE THEM IF I WAS TO GET IN A WRECK AND IT NOT DEPLOY THEY WILL HAVE A LAWSUIT ON THEIR HANDS. THE TOPPER I BOUGHT MY CAR BRAND NEW, I HAD $500 NEGATIVE EQUITY. I HAVE NEVER SKIPPED A PAYMENT, MAKE EXTRA PAYMENTS AND HAVE A LOW INTEREST RATE. I AM ALMOST $7000 UPSIDE DOWN ON A 2 YR OLD CAR. I WILL NEVER BUY A NISSAN AGAIN. *TR
Air bags, Feb 18, 2015
2013 NISSAN ALTIMA - CONTACTED DEALER SHORTLY AFTER PURCHASE CONCERNING PASSENGER AIRBAG DISABLE LIGHT COMING ON WHEN MY WIFE (105 LBS) IS SITTING IN THE PASSENGER SEAT. DEALER COULD NOT REPRODUCE ERROR AND NO ERROR CODES WERE FOUND. RE-CALL WAS PERFORMED IN MAY 2014, AND DID NOT RESOLVE THE ISSUE. AFTER MANY VISITS TO THE DEALER COMPLAINING ABOUT THE UNRESOLVED PASSENGER AIRBAG ISSUE WE WERE TOLD THE SEAT BELT IS THE PRIMARY PROTECTION AND THE AIRBAG IS ONLY SUPPLEMENTARY. FEB 2014 DEALER WAS FINALLY ABLE TO REPRODUCE THE PROBLEM BY PLACING TWO 50 LB SALT BAGS IN THE PASSENGER SEAT. DEALER CONTACTED NISSAN TECHNICAL SUPPORT FOR ASSISTANCE, BUT THEY WERE TOLD IT WAS WITHIN ALLOWABLE LIMITS, THEREFORE ITS OKAY AND NOTHING WILL/CAN BE DONE. AFTER PURCHASING WHAT WE THOUGHT TO BE A QUALITY VEHICLE @ $30,000+ ONLY TO FIND OUT WE HAVE NO AIRBAG PROTECTION WAS VERY DISAPPOINTING TO SAY THE LEAST, UNFORTUNATELY THIS WILL NOT BE CORRECTED UNTIL THERE IS A FATALITY ASSOCIATED WITH THIS ISSUE. CURRENT MILEAGE IS 23,731. *TR
Air bags, Feb 13, 2015
AIR BAG LIGHT STAYS ON INDICATING THE AIR BAG DID NOT TURN ON.THIS PROBLEM OCCURS ABOUT 5% OF THE TIME. PROBLEM HAS BEEN WORKED ON 12-15 TIMES.NISSAN SAYS THEY CANNOT DUPLICATE PROBLEM. THERE WAS A RECALL FOR THIS PROBLEM AND WORK WAS PERFORMED ON 10-16-14. IT DID NOT HELP!! WORK WAS LAST PERFORMED ON2-5-15 AND THEY SAY THEY CANNOT DUPLICATE PROBLEM SO THEY CANNOT HELP ME.COULD YOU HELP ME?? *TR
Air bags, Feb 10, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,676.
Electrical system, Air bags, Structure, Engine, Feb 10, 2015, crash
WIFE WAS DRIVING WEST BOUND ON OHIO ST RT 125 DOING 40 MPH WHEN A CAR GOING EAST BOUND ON OHIO ST RT 125 ATTEMPTED TO MAKE A LEFT HAND TURN IN FRONT OF HER AND HIT HER HEAD ON BRINGING THE CAR TO A COMPLETE STOP IN JUST A COUPLE FEET. NONE OF THE AIRBAGS WENT OFF . THE SEATBELT DID NOT LOCK UP. NONE OF THE SAFETY EQUIPMENT ON THIS CAR WORKED DURING THIS HEAD ON COLLISION.... UPDATED 02/19/15 *BF UPDATED 10/28/2015*JS *TR
Air bags, Seats, Feb 6, 2015
THE OCCUPANT CLASSIFICATION SYSTEM (AIRBAGS) TURN OFF WHEN THE PASSENGER SEAT IS OCCUPIED BY PERSON WEIGHING 130+ POUNDS. THIS HAPPENS IF CAR IS IDLE, AND AT ALL SPEEDS. CAR HAS BEEN TAKEN TO THE DEALERSHIP TO BE SERVICED FOR THE RECALL ON 4 SEPERATE OCCASIONS AND DEALER HAS ACKNOWLEDGED THAT THEY DO NOT KNOW WHAT TO DO AS THEY HAVE TRIED MULTIPLE REMEDIES AND CANNOT FIX IT. THEY REFUSE DOING ANYTHING ELSE TO DO AND SAY IT IS NOT THEIR PROBLEM. THE DEALERSHIP IS NISSAN OF MCKINNEY IN TEXAS. GENERAL MANAGER IS DAVID KELLY AND SERVICE TECHNICIAN IS MATT JOHNSON. I DO NOT FEEL SAFE IN THE CAR AS THIS IS A SERIOUS SAFETY HAZARD. THERE IS A REBUTTABLE PRESUMPTION THAT A REASONABLE NUMBER OF ATTEMPTS HAVE BEEN UNDERTAKEN TO CONFORM A MOTOR VEHICHLE TO THE APPLICABLE EXPRESS WARRANTIES. IT HAS BEEN SUBJECT TO REPAIR ON 4 SEPERATE OCCASSIONS. THE CAR HAS GUARDS ON THE UNDERSIDE OF THE CAR THAT HAVE FALLEN OFF ON 3 SEPERATE OCCASIONS AND BEEN FIXED TO NO AVAIL. THE DEALERSHIP ACKNOWLEDGES THAT THEY SOLD AN EXTENDED MAINTANCE WARRANTY TO ME AND MISS REPRESENTED THE PRODUCT AND DID NOTHING TO MAKE AMENDS UNTIL I INQUIRED ON SEVERAL OCCASIONS. NISSAN OF MCKINNEY IN TEXAS SOLD THE 2013 NISSAN ALTIMA WITH PREMIUM DUNLOP TIRES AND CHARGED A PREMIUM FOR THE TIRES AT THE TIME OF THE SALE. THE ORIGNIAL DUNLOP TIRES ARE BALD AN WILL NOT PASS INSPECTION, WHICH WAS ACKNOWLEDGED BY MATT AND GENERAL MANAGER DAVID KELLY, AT 19,000 MILES. THESE TIRES HAVE A 65,0000 MANUFACTURE WARRANTY FROM DUNLOP/GOODYEAR AND THE DEALER WILL NOT MAKE GOOD OR REPLACE THE TIRES AS THEY ARE CLEARLY FAULTY. THE MISSREPRESENTATION OF THE 2013 NISSAN ALTIMA HAS CAUSED AN EXTREME AMOUNT OF UNDO STRESS AND THE DEALERSHIP REFUSES TO MAKE ANY REMEDY AT ALL. NISSAN OF MCKINNEY TEXAS AND THEIR GENERAL MANAGER HAVE SOLD ME A CAR THAT FALLS UNDER THE TEXAS LEMON LAW.
Air bags, Feb 2, 2015
YELLOW LIGHT ON DASHBOARD SHOWS THAT THE PASSENGER AIR BAG IS DEACTIVATED EVEN THOUGH AN ADULT PASSENGER (APPROX 150 LBS) IS SEATED IN PASSENGER SEAT. THIS HAS BEEN OCCURRING INTERMITTENTLY SINCE CAR WAS NEW. TOOK CAR TO DEALER SEVERAL TIMES. I WAS TOLD THEY COULDN'T FIND ANYTHING WRONG. THEN RECEIVED RECALL NOTICE FOR THIS PROBLEM. TOOK CAR TO DEALER AND RECALL FIX WAS SUPPOSEDLY PERFORMED, BUT PROBLEM STILL PERSISTS. NHTSA NEEDS TO TAKE ACTION ON THIS WIDESPREAD PROBLEM BEFORE SOMEONE GETS KILLED. *TR
Air bags, Feb 2, 2015
AIR BAG DEPLOYMENT. THE PASSENGER SIDE AIR BAG WILL NOT DEPLOY IF THE PERSON SITTING IN THE PASSENGER SEAT WEIGHS BELOW 130 POUNDS. ACCORDING TO NISSAN THE SENSOR WILL NOT ACTIVATE IF THE PERSON SITTING IN THE PASSENGER SEAT WEIGHS BELOW 130 POUNDS. THEREFORE IF WE WERE TO GET INTO AN ACCIDENT WHICH REQUIRES AIRBAG DEPLOYMENT, IT WILL NOT DEPLOY. MY PARTNER WEIGHS ABOUT 110 POUNDS. ACCORDING TO NISSAN THE NHTSA MANDATED THIS AND CAN NOT CHANGE THE SETTING. *TR
Air bags, Jan 26, 2015
VARIOUS TIMES THE PASSENGER AIRBAG OFF INDICATOR WILL COME ON A STAY ON EVEN IF A PASSENGER IS STILLING IN THE SEAT. IT SOMETIMES SAYS ON UNTIL THE CAR IS TURNED OFF AND THEN RESTARTED OR CAN STAY ON FOR 30 MINUTES OR MORE AND THEN GO OFF. SOMETIMES THE RED DASH SEATBELT LIGHT WILL COME ON EVEN WHEN JUST THE DRIVER IN THE CAR AND THE DRIVER'S SEATBELT IS FASTENED. I HAVE BROUGHT THE CAR TO THE DEALER THREE TIMES RELATING TO THIS AND THEY DID NOT FIND ANYTHING WRONG, THE THIRD TIME THE MECHANIC SAID THAT IT HAPPENS WITH HIS ALTIMA ALSO AND HE THINKS IT IS JUST RUNNING A SELF-TEST. I DON'T AGREE AND IT WORRIES MY PASSENGERS WHEN IT COME ON IN THE MIDDLE OF A TRIP. IT WORRIES ME ALSO THAT BOTH INDICATORS SEEM TO BE RANDOM ON WHEN THEY ILLUMINATE. SEVERAL TIMES WHEN I DROP OFF A PASSENGER AND THE CAR REMAINS RUNNING AND GETS OUT OF THE CAR, THE RED SEATBELT INDICATOR COMES ON AS IF THE PASSENGER IS STILL IN THE PASSENGER SEAT WITHOUT THE SEATBELT FASTENED. *TR
Air bags, Jan 23, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE FRONT PASSENGER'S SIDE AND DEACTIVATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE OCS SOFTWARE NEEDED TO BE REPLACED AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS). THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 100.
Air bags, Jan 22, 2015, crash
MAKING A LEFT TURN WHEN I WAS ALMOST FINISH MY TURN WHEN I WAS STRUCK BY A MOTORCYCLE. THE MOTORCYCLE STRUCK THE PASSENGER REAR DOOR OF MY VEHICLE SPINNING MY VEHICLE AROUND. CAVING IN THE DOOR THE AIRBAGS NEVER DEPLOY. MY PASSENGER LOST HIS EYE DO TO GLASS SHATTER IN HIS FACE AND EYE!!!! *TR
Steering, Air bags, Engine, Jan 17, 2015
I PURCHASED A 2013 NISSAN ALTIMA S FROM CARMAX ON 10/5/14. THE CAR WAS SUPPOSE TO BE A BIRTHDAY PRESENT TO MYSELF SEEING AS THOUGH I HAD NOT PURCHASED A CAR IN 12 YEARS. I WAS VERY EXCITED, BUT SHORTLY AFTER PURCHASING THE ALTIMA, I STARTED TO HEAR SQUEALING COMING FROM THE BRAKES, AND ALSO ROARING AND RUMBLING WHICH STARTED IN THE FRONT OF THE CAR, AND PROCEEDED TO THE CENTER. I ALSO COMPLAINED ABOUT THE CAR LOCKING UP AND DRIVING SLUGGISH, AND THEN RELEASING ONCE THE RUMBLING BRIEFLY STOPPED. I AM ALSO HEARING AN ANNOYING WHINING SOUND COMING FROM THE RIGHT SIDE OF THE VEHICLE. WHEN I TOOK THE CAR BACK TO CARMAX, THEY TOLD ME THE ROARING WAS COMING FROM MY WINDSHIELD WASHER COMPARTMENT THAT WAS LOOSE, AND THAT MY BRAKES WERE FIXED. NEEDLESS TO SAY, I LEFT AND DROVE AROUND THE CORNER, AND THE SQUEALING BRAKES AND ROARING CAME BACK. I TOOK THE CAR TO A NISSAN DEALERSHIP IN MY AREA, AND AFTER TELLING THEM ABOUT THE ROARING AND THE WHINING, THE SERVICE MANAGER TOLD ME THAT HE'S QUITE FAMILIAR WITH THE SOUND, AND THERE IS NOTHING WRONG WITH THE VEHICLE. HE STATED THAT THE WHINING SOUND IS COMING FROM THE POWER STEERING AND THE ROARING IS COMING FROM THE WAY I AM DRIVING THE VEHICLE. HOW DARE HE! I ONLY HAD THE VEHICLE FOR A MONTH BEFORE I TOOK IT TO THE NISSAN DEALERSHIP. HE WOULD NOT EVEN TRY TO LOOK INTO THE LIST OF ISSUES I REQUESTED TO BE FIXED. THE NISSAN MANAGER TOLD ME TO GO BACK TO CARMAX OR I WOULD HAVE TO PAY FOR THE BRAKES TO BE FIXED, AND EVEN CHARGED ME TO ROTATE MY TIRES. I LEFT PAYING HIM FOR A SERVICE THAT I DID NOT ORIGINALLY COME IN FOR. I WENT BACK TO CARMAX AND THEY FINALLY FIXED MY BRAKES, BUT STILL COULD NOT FIND ANYTHING WRONG THAT WOULD CAUSE THE EXTREMELY ANNOYING ROARING AND WHINING NOISES. THIS HAS BEEN A NIGHTMARE, AND I AM THINKING ABOUT TAKING LEGAL ACTION. *TR