2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints: air bags
514 reports, newest first. Show all
Air bags, Jan 6, 2015
SINCE THE DAY I BOUGHT THE VEHICLE THE PASSENGER AIR BAG WAS MALFUNCTIONING. THEY TRIED TO REPAIR IT MORE THAN 3 TIMES BUT WAS UNSUCCESSFUL. AND THE CASE IS BEING DRAGGED ON (THE MANUFACTURER IS TAKING ADVANTAGE SINCE EVEN THE MILEAGE IS ADDING UP ALL THIS TIME) WITHOUT A PROPER SOLUTION AND THEY(MANUFACTURER) SEEM TO DISREGARD THE FATAL NATURE OF A CRITICAL SAFETY ISSUE.
Electrical system, Air bags, Dec 29, 2014
AS MANY OTHERS HAVE PREVIOUSLY REPORTED, THIS 2013 ALTIMA WILL NOT DETECT AN ADULT PASSENGER (140+ LBS) AND WILL TURN OFF THE PASSENGER AIRBAG. THE INITIAL SAFETY RECALL WORK WAS PERFORMED ON THE CAR (PRIOR TO OUR PURCHASE OF THE VEHICLE), BUT THE PROBLEM CONTINUES TO HAPPEN. WE HAVE TALKED TO SEVERAL DEALERS WHO HAVE NOT BEEN ABLE TO DO ANYTHING TO FIX THE PROBLEM BECAUSE IT APPEARS THAT NISSAN DOESN'T KNOW HOW TO FIX IT. THIS HUGE SAFETY CONCERN MAKES THE CAR UNUSABLE WHEN WE NEED TO HAVE MORE THAN ONE PERSON IN THE CAR AND WE CANNOT GET THE AIRBAG TO WORK PROPERLY. NHTSA: PLEASE FORCE NISSAN TO DO SOMETHING ABOUT THIS ISSUE! *TR
Air bags, Dec 15, 2014
CPSC: I1490345: 2013 NISSAN ALTIMA. CONSUMER STATED THE AIR BAG LIGHT IS ON. *LN THE DEALER INFORMED THE CONSUMER, THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS RECALLED EARLIER IN THE YEAR, FOR THE SAME PROBLEM AND A SOFTWARE FIX WAS DONE. HOWEVER, THE AIR BAG LIGHT ILLUMINATED AGAIN. *JB
Air bags, Dec 11, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE PARKED, THE FRONT PASSENGER SIDE AIR BAG ON LIGHT FAILED TO ILLUMINATED WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,000.
Electrical system, Air bags, Dec 8, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG DEACTIVATED WARNING LIGHT ILLUMINATED INTERMITTENTLY WHILE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 11,000. UPDATED 01/20/15*LJ ALSO, THE KEY FOB FAILED. IT DID NOT RECOGNIZE THE KEY ID. THE CONSUMER WAS UNABLE TO UNLOCK THE DOOR. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START. UPDATED 02/231/5.*JB UPDATED 10/7/2015*JS
Air bags, Nov 30, 2014
HAD RECALL FOR PASSENGER AIRBAG LIGHT PERFORMED IN JUNE. HAVE HAD MULTIPLE OCCURRENCES OF THE PASS AIRBAG LIGHT TURNING ON WITH AN OCCUPANT IN THE PASSENGER SEAT SINCE THE RECALL. THE LATEST HAPPENED YESTERDAY WITH MY WIFE SEATED IN THE PASSENGER SEAT. ITS BEGINNING TO CONCERN ME THAT IN THE EVENT OF AN ACCIDENT THE PASSENGER AIRBAG WILL NOT DEPLOY. JUDGING BY THE COMPLAINTS ON THIS ISSUE THIS IS STILL A PROBLEM THAT NISSAN HASN'T BEEN ABLE TO FIX. NHTSA NEEDS TO REOPEN AN INVESTIGATION FOR THIS ISSUE. *TR
Air bags, Nov 24, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG SENSOR ON THE FRONT DRIVERS SIDE MALFUNCTIONED AND FAILED TO ILLUMINATE WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE AIR BAG SENSOR RANDOMLY ILLUMINATED. THE VEHICLE WAS TO BE INSPECTED AND DIAGNOSED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,300.
Air bags, Nov 22, 2014
THIS IS THE 4TH TIME I HAVE HAD THE DEALER LOOK AT THE INCONSISTENT AIRBAG LIGHT ON THE PASSENGER SIDE COME ON AND COME OFF. THEY HAVE CHANGED SENSORS AND TODAY TOLD ME THAT IF I SIT ON THE EDGE OF ONE SIDE OF THE SEAT THE SENSOR LIGHT WILL COME ON AND THE AIRBAG WILL NOT BE ENGAGED. SOMETIMES IT LASTS A MINUTE (S) AND THIS WEEK IT LASTED 50 MINUTES WITH LIGHT ON GOING ON INTERSTATE 95. COMING HOME THE LIGHT NEVER CAME ON. THE NISSAN ALTIMA 2013 HAS MANY COMPLAINTS AND THE DEALERSHIP SERVICE PERSON TOLD ME THE ABOVE FACTS WERE NORMAL AND HIS DOES IT ALSO AND HE HAS A 2012. SO...........I GUESS HE DOES NOT MIND DRIVING AROUND KNOWING THAT HIS LIFE IS IN JEOPARDY WITH THE LIGHT ON - HOWEVER, I DO BUT FEEL THE DEALERSHIP HAS NO CLUE ON HOW TO SOLVE THIS EVEN THOUGH MANY COMPLAINTS HAVE BEEN LODGED. I AM WAITING FOR A REPLY FROM NHTSA AND THEN WILL JUMP OVER THE DEALERSHIP AND GO TO THE REGIONAL DIVISION OF NISSAN TO SPEAK TO A SUPERVISOR. * PLEASE NOTE: THE TECH I TALKED TODAY DID NOT INDICATE ON THE PRINTOUT MY TOTAL PROBLEM JUST THAT A SENSOR WAS REPLACED. *TR
Air bags, Nov 19, 2014
MY PASSENGER AIR BAG LIGHT KEEPS LIGHTING UP STATING THAT IT IS "OFF". I DRIVE MY 72 YR OLD MOTHER AROUND WHO WEIGHS 152 LBS. MY ISSUE BESIDES THE FACT IF WE GET INTO AN ACCIDENT SHE IS NOT PROTECTED BUT SHE HAS A HEART DEFIBULATOR. THIS NEEDS TO BE FIXED. NO ONE IS DOING ANYTHING ABOUT THIS. ARE THEY WAITING TO BE JUST LIKE GMC? *TR
Air bags, Nov 18, 2014
WHENEVER MY WIFE SITS IN THE PASSENGER SEAT UP FRONT THE "AIR BAG OFF" INDICATOR LIGHTS UP. SHE WEIGHS APPROXIMATELY 105 POUNDS. I HAVE CONTACTED NISSAN DEALERS, NISSAN REGIONAL REPRESENTATIVE AND NISSAN USA IN FRANKLIN, TN ABOUT THE PROBLEM OF NOT HAVING AIR BAG PROTECTION FOR MY WIFE WHEN I AM DRIVING AND THEY ALL SAY THE VEHICLE IS PERFORMING AS DESIGNED. I BELIEVE THIS IS A SAFETY HAZARD AND NISSAN HAS NO FIX FOR IT. MY COMPLAINTS TO THEM FALL ON DEAF EARS. THE DEALER HAS STATED THAT THEY HAVE SEEN THIS BEFORE IN OTHER NISSAN VEHICLES AND IT IS A LIGHTWEIGHT PERSON PROBLEM. IT SEEMS TO ME THAT JUST BECAUSE MY WIFE IS SMALL THAT DOES NOT ELIMINATE HER FROM THE NEED FOR PROTECTION. WHAT ABOUT OTHER SMALL PEOPLE? I BELIEVE NISSAN IS AVOIDING A RECALL AT THE EXPENSE OF PEOPLE LIKE US. CAN THE NHTSA DO SOMETHING ABOUT THIS PROBLEM? FOR YOUR INFORMATION, MY COMPLAINT TO NISSAN IS CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Nov 2, 2014
I HAVE A VEHICLE WITH AN INTERMITTENT PASSENGER AIRBAG CIRCUIT PROBLEM. IT WILL ILLUSTRATE THE PASSENGER AIR BAG OFF LIGHT ANYTIME FROM STARTUP TO 20 MILES LATER. IT HAS HAPPENED MULTIPLE TIMES EVEN AFTER THE RECALL WAS PERFORMED. NISSAN HAS NOW INFORMED US TO WAIT 30 SECONDS AFTER STARTING BEFORE ENGAGING THE TRANSMISSION OR STOP AND TURN THE CAR OFF. I HAVE NEVER OWNED A CAR THAT REQUIRED ME TO TURN OFF THE INTERSTATE TO RESTART THE CAR. NISSAN IS NOW REFUSING TO REPAIR THE CAR. *TR
Air bags, Nov 2, 2014
I HAVE A 2013 ALTIMA THAT WAS PART OF THE AIRBAG RECALL. AFTER TAKING THE CAR TO THE DEALERSHIP FOR THE RECALL I NOTICED THAT SOMETIMES THE AIRBAG STILL SHOWS TO BE OFF WHEN MY WIFE IS ON THE PASSENGER SIDE. I CALLED THE DEALER AND WAS INFORMED THAT THE PASSENGER NEEDS TO WEIGH 115 LBS. MY WIFE BORDERLINES THAT WEIGHT. HOWEVER, IF THE LAW STATES THAT A PASSENGER MUST WEIGH 80 LBS TO RIDE IN THE FRONT OF A VEHICLE, THE 115 WEIGHT SET BY NISSAN GIVES ME REASON FOR CONCERN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Exterior lighting, Air bags, Oct 30, 2014
AIR BAR PASSENGER LIGHT THAT AIR BAG IS OFF GOES ON WHEN PASSENGER 110 POUND ADULT SITS IN PASSENGER SIDE. BROUGHT CAR IN TO DEALER OCTOBER 28TH 2014 FOR SOFTWARE UPDATE, AS OF OCTOBER 30TH 2014 PROBLEM STILL EXISTS DEALER SAID IT IS PASSENGER'S BIOMETRICS THAT IS THE PROBLEM NOT THE CAR, SOLUTION IS UNACCEPTABLE, HAVE NO CONFIDENCE. DEALER IS CHEVY CHASE NISSAN, BETHESDA MD ADVISER [XXX] TURNER 240 395 4069, 240 395 4048. READ THIS PROBLEM OCCURS IN OTHER VEHICLES BUT IS NOT IDENTIFIED FOR MY VIN NUMBER. LIGHTING IS CHECKED OFF BECAUSE WARNING LIGHT GOES OFF. I HAVE PICTURES TAKEN YESTERDAY OF WARNING LIGHT GOING OFF WHILE ADULT PASSENGER IS SITTING IN PASSENGER SEAR. PLEASE NOTE THAT PROBLEM EXISTED SINCE AUGUST AND WAS NOT PICKED UP UNTIL I READ THE NHTSA WEBSITE THIS WEEK. THIS A CONSTANT RECURRING PROBLEM THAT EXISTS EVERY DAY. PROBLEM MUST BE ADDRESSED TO PREVENT FATALITY IN THE EVENT OF AN ACCIDENT WITH NO AIR BAG BEING DEPLOYED FOR PASSENGER. *TR
Air bags, Oct 20, 2014
MY PASSENGER AIR BAG LIGHT INDICATING THAT THE AIR BAGS ARE OFF KEEPS COMING ON. I WENT TO HAVE IT FIXED WHEN THE FIRST RECALL CAME OUT BUT IT IS STILL COMING ON SAYING MY AIR BAGS ARE OFF. *TR
Electrical system, Air bags, Seats, Oct 13, 2014
FOR OVER A YEAR THIS VEHICLE HAS HAD AN ISSUE WHERE THE AIRBAGS WILL TURN THEMSELVES ON AND OFF . NO MATTER IF THERE IS A PERSON IN THE PASSENGER SEAT OR NOT . THE SEAT CAN BE EMPTY AND THE AIRBAGS WARNING INDICATOR LIGHT WILL RANDOMLY COME ON AND OFF . THE SAME IS TRUE WHEN THERE IS A PERSON IN THE SEAT . THE VEHICLE WAS REPAIRED NUMEROUS TIMES RIGHT AFTER PURCHASE , IT WAS FIXED FOR THE SAFETY RECALL FOR THIS PROBLEM AND IT HAS BEEN REPAIRED NUMEROUS TIMES SINCE . THE PROBLEM CONTINUES . NISSAN CORPORATE HAS REFUSED TO RE PURCHASE THIS OBVIOUS LEMON AND HAS SAID THEY WILL CONTINUE TO ATTEMPT TO FIX IT . SINCE THEY HAVE BEEN UNABLE TO IDENTIFY THE PROBLEM ... THEY NOW HAVE RESORTED TO BLAMING THE DEALERS . SEARCH VIMEO FOR 2013 NISSAN ALTIMA AIRBAG LIGHT AND YOU WILL SEE THE VIDEO OF THIS ISSUE . *TR
Air bags, Oct 13, 2014
I TOOK MY CAR TO THE NISSAN DEALER NEAR MY HOME FOR THE SAFETY RECALL ON THE FRONT PASSENGER AIR BAG NOT WORKING PROPERLY. THEY PERFORMED THE SOFTWARE "FIX" WHICH WAS ISSUED BY NISSAN. APPROX. A WEEK FOLLOWING THIS "FIX" MY 155 POUND SON WAS RIDING IN THE FRONT SEAT AND ONCE AGAIN THE LIGHT ILLUMINATED STATING THE PASSENGER AIR BAG WAS OFF EVEN THOUGH MY SON WHO IS 6 FEET TALL AND WELL OVER 100 POUNDS WAS CLEARLY SITTING IN THE SEAT. I HAVE NOT REPORTED THIS TO THE DEALER BECAUSE I ALREADY KNOW THEY HAVE DONE ALL THEY CAN. THIS IS HOWEVER VERY BOTHERSOME TO ME AS I HEAR THIS "FIX" IN FACT FIXED NOTHING AT ALL FOR MANY PEOPLE. I HAVE 2 TEENAGERS AND AN 8 YEAR OLD AND WOULD APPRECIATE BEING ABLE TO SAFELY TRANSPORT MY FAMILY IN MY BRAND NEW CAR. THIS IS MY 2ND NISSAN ALTIMA, I THOUGHT I WAS BUYING SOMETHING SAFE AND RELIABLE FOR MY FAMILY. *TR
Air bags, Oct 12, 2014
FRONT PASSENGER AIR BAG WARNING LIGHT STAYS ON WITH ADULT PASSENGER IN SEAT. INDICATES "AIR BAG OFF" CONTINUALLY EVEN THOUGH THERE IS AN ADULT WEIGHING MORE THAN 120 LBS. IN PASSENGER SEAT. RECALL SERVICE FOR "NTB14-027 OCS REPROGRAM" HAD BEEN PERFORMED BY NISSAN DEALER ON THIS VEHICLE ON JUNE 18, 2014. *TR
Electrical system, Air bags, Oct 10, 2014
PASSENGER AIRBAG LIGHT IS STATING THAT IT IS OFF, WHEN THE SEAT WAS OCCUPIED BY AN ADULT. THERE WAS A RECALL ISSUED AND THE CAR WAS TAKEN TO THE DEALERSHIP TO HAVE THIS FIXED. THE RECALL DID NOT SOLVE THE PROBLEM. IT HAS BEEN TAKEN TO THE DEALERSHIP MULTIPLE TIMES SINCE THE RECALL TO HAVE THE PROBLEM CORRECTED. I HAVE VIDEO EVIDENCE OF THE LAST TIME IT HAPPENED. THE DEALERSHIP ([XXX]) STATES THAT NISSAN CAN NOT DO ANYTHING FURTHER. THE NISSAN 800 NUMBER STATED THE SAME. BOTH WANT TO PUSH THE ISSUE TO THE OTHER WITH NO ONE PROVIDING RESOLUTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Oct 8, 2014, crash
TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. WHILE AT A STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE REAR DRIVER SIDE PASSENGER SUSTAINED A HEAD AND HAND INJURY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER ALSO SUSTAINED A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Air bags, Sep 25, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE AIR BAG SENSOR FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 350.
Air bags, Sep 24, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT AIR BAG DEACTIVATED INTERMITTENTLY, EVEN WHEN THE SEAT WAS OCCUPIED. THE WARNING INDICATOR WAS ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Sep 22, 2014
SUMMARY: THIS VEHICLE WAS RECALLED IN LATE MARCH 2014 TO FIX THE PROBLEM OF THE PASSENGER AIR BAG LIGHT COMING ON INTERMITTENTLY, CREATING A SAFETY PROBLEM FOR ADULTS IN THE PASSENGER SEAT. THE CAR WAS SERVICED WITH THE SOFTWARE FIX. IT FAILED TO FIX THE PROBLEM. BOTH THE DEALERSHIP, DICK SMITH NISSAN ON FERNANDINA ROAD, COLUMBIA, SC, AND NISSANUSA STATE IT CANNOT BE FIXED AND ?THERE?S NOTHING MORE THEY CAN DO.? ADULT FRONT-SEAT PASSENGERS, INCLUDING A 160-POUND MALE REMAIN UNSAFE. DETAILS: WE SAW THE PROBLEM EARLY IN THE LEASE AND ASKED THE DEALER ABOUT IT. WE WERE TOLD (1) THE ADULT PASSENGER IS IN FACT UNSAFE WHILE THE LIGHT IS ON; (2) THE PROBLEM WAS THE OWNER?S WEIGHT (110) BECAUSE SENSORS THOUGHT SHE WAS A CHILD; (3) THERE WAS NOTHING THAT COULD BE DONE BECAUSE ANALYSIS OF THE DATA FROM THE CAR?S COMPUTER DID NOT INDICATE A MALFUNCTION, AND THEY COULD NOT REPLICATE THE PROBLEM. WE RETURNED TO THE DEALER TWO MORE TIMES ABOUT THIS WITH THE SAME OUTCOME. THEN THE RECALL WAS ISSUED, AND THE CAR WAS SERVICED WITH A SOFTWARE FIX ON 5/5/14. THE PROBLEM RECURRED. AMONG OTHER EVENTS, THE LIGHT CAME ON TWICE WITH A 160-POUND MAN IN THE PASSENGER SEAT. I HAVE A PHOTO OF ONE OF THESE EVENTS TAKEN ON SATURDAY EVENING, 9/13/14. WE HAVE TRIED TO ENGAGE BOTH THE DEALER AND NISSANUSA IN DIALOGUE ABOUT FIXING OUR CAR OR GETTING ANOTHER THAT IS SAFE. THEIR RESPONSE, ECHOING ONE ANOTHER: ?THE PROBLEM CAN?T BE REPLICATED, SO IT CAN?T BE FIXED. THERE?S NOTHING WE CAN DO.? CONCLUSION: WE HAVE A CAR THAT IS UNSAFE FOR ANY ADULT IN THE FRONT PASSENGER SEAT, AND THE PROBLEM IS NOT FIXABLE, AND NOBODY WILL DO ANYTHING ABOUT IT. WE SHOULD NEITHER BE STUCK WITH A CAR ALREADY ADMITTED TO BE PERMANENTLY UNSAFE, NOR BEAR THE COST OF GETTING RID OF IT. *TR
Air bags, Sep 13, 2014
THE PASSENGER AIRBAG OFF LIGHT COMES ON SOMETIMES WHEN AN ADULT IS RIDING IN THE SEAT. THE CAR WAS BROUGHT TO THE DEALER SERVICE DEPT. 4 MONTHS AFTER THE PURCHASE WITH THIS COMPLAINT. THE PROBLEM OCCURRED MULTIPLE TIMES AFTER WITH A TOTAL OF FOUR TRIPS TO THE SERVICE DEPT. INCLUDING THE RECALL FOR THIS PROBLEM. THE PROBLEM IS STILL HAPPENING. THIS ISN'T JUST AN INCONVENIENCE BUT A SERIOUS SAFETY ISSUE. EITHER NISSAN IS IGNORANT OF HOW TO REMEDY THE PROBLEM OR THEY JUST DON'T CARE SEEING AS HOW THIS PROBLEM AFFECTS SEVERAL NISSAN MODELS AND ALSO INFINITI. *TR
Air bags, Seat belts, Sep 10, 2014
THE AIR BAG DEACTIVATED WARNING LIGHT CAME ON WHILE THE PASSENGER SEAT WAS OCCUPIED. THE NISSAN DEALER HAD THE CAR FOR ABOUT 30 MINUTES AND SAID THAT IT WAS FIXED. THE LIGHT CONTINUED ON AND OFF TO COME ON FOR THE NEXT 8 MONTHS. I TOOK IT TO THE DEALER AND THEY SAID THERE WAS NOTHING WRONG .... JUST FINE WITH ONLY ONE ERROR CODE IN THE SYSTEM AND THAT WAS FROM THE FIRST TIME. THE CAR IS NOW HOME AND THE LIGHT HAS BEEN ON AND OFF FOR PERIODS OF BETWEEN 5 MINUTES AND A FEW HOURS TWICE SINCE. IT CLEARLY IS NOT FIXED AND THEY HAD NO SUGGESTION FOR ME EXCEPT TO BRING IT BACK WHEN THE LIGHT STAYS ON FOR A LONG PERIOD (WHICH IT DOES NOT). SOME SERVICE HUH ? *TR
Electrical system, Air bags, Sep 5, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER'S SEAT DID NOT ACKNOWLEDGE WHEN A PASSENGER WAS OCCUPYING THE SEAT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING BUT WAS UNABLE TO BE DIAGNOSED. THE FAILURE PERSISTED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIR BAGS , ELECTRICAL SYSTEM) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.