2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints: air bags
514 reports, newest first. Show all
Air bags, May 30, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS , ELECTRICAL SYSTEM) BUT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE SENSOR WOULD NOT ACKNOWLEDGE A PERSON SEATED AT THE WEIGHT OF 130 POUNDS OR LESS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE 28,500.
Air bags, May 29, 2014
LEASED THE VEHICLE IN JANUARY 2013. NOTICED THAT WHEN I SIT IN THE PASSENGER SEAT, THE AIRBAG OFF LIGHT IS ILLUMINATED AT RANDOM TIMES. SOMETIMES IT IS ON THE ENTIRE TIME I AM IN THE PASSENGER SEAT, SOMETIMES IT COMES ON AFTER DRIVING FOR A WHILE AND STAYS ON AND SOMETIMES IT DOESN'T COME ON AT ALL. BROUGHT TO DEALER FOR VARIOUS FIXES/RECALLS ON THE OCS SYSTEM; HAD THE LATEST RECALL ISSUED IN APRIL 2014 DONE ON MY CAR A COUPLE OF WEEKS AGO AND THE LIGHT STILL COMES ON INTERMITTENTLY, SAME AS BEFORE. THIS IS A SAFETY ISSUE TO ME, AS I DO NOT KNOW IF THE AIRBAGS WILL DEPLOY OR NOT IF WE ARE INVOLVED IN AN ACCIDENT BECAUSE THERE IS NO CONSISTENCY WITH THE AIRBAG OFF LIGHT BEING ON WHEN I SIT THERE. THE DEALER LOOKED AT IT ONCE MORE FOR ME YESTERDAY (5/28) AND SAID THERE IS NOTHING ELSE THEY CAN DO. THEY HAVE NO IDEA WHY THE LIGHT ILLUMINATES OR IF THE AIRBAGS WILL DEPLOY IF I AM INVOLVED IN AN ACCIDENT. THIS IS NOT A SATISFACTORY ANSWER TO ME. SOMEONE ELSE MUST GET INVOLVED TO GET THIS ISSUE RESOLVED FOR ME. I UNDERSTAND THE DEALERSHIP'S HANDS ARE TIED AS THEY HAVE NO FURTHER DIRECTION/INFO FROM NISSAN TO CORRECT THE PROBLEM AND THEY DON'T KNOW WHAT TO DO. I NEED A RESPONSE AND FIX ON THIS. *TR
Electrical system, Air bags, May 27, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG AND THE BRAKE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Air bags, May 15, 2014, crash
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED WHILE MAKING A RIGHT TURN AT APPROXIMATELY 15 MPH, ANOTHER VEHICLE CRASHED INTO THE LEFT SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. DRRK
Electrical system, Air bags, May 12, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER'S SIDE SEAT BELT LIGHT INTERMITTENTLY ILLUMINATED WHEN A PASSENGER WAS IN THE SEAT AND SECURED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 14V138000 (AIR BAGS , ELECTRICAL SYSTEM), HOWEVER THE FAILURE WAS RECURRING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Air bags, Apr 28, 2014
I HAVE EXPERIENCED SEVERAL INCIDENTS WHERE THE AIRBAG OFF LIGHT WAS ON EVEN THOUGH AN ADULT PASSENGER WAS RIDING IN THE PASSENGER SEAT WITH THEIR SEAT BELT FASTENED. *JS I WAS MADE AWARE OF THE PASSENGER AIR BAG RECALL AFFECTING MANY 2013 NISSAN ALTIMAS. I BROUGHT MY VEHICLE TO THE NISSAN DEALERSHIP JUST ONE WEEK AGO FOR ROUTINE MAINTENANCE AND I INQUIRED ABOUT THE RECALL. THEY PERFORMED THE RECALL WHICH I BELIEVE INVOLVED A SOFTWARE UPDATE. HOWEVER EVEN THOUGH THE RECALL UPDATE WAS PERFORMED, TODAY JUST 5 DAYS AFTER RECEIVING THE UPDATE, ONCE AGAIN THE AIRBAG LIGHT WAS ON WITH AN ADULT SIZED PASSENGER IN THE CAR'S FRONT PASSENGER SEAT. I HAD TO STOP, TURN OFF THE CAR AND RESTART IN ORDER TO CORRECT THE SITUATION.
Air bags, Apr 28, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE WHILE THE PASSENGER'S SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE AIR BAG SENSOR WAS REPLACED BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40. THE VIN WAS NOT AVAILABLE. UPDATED 06/10/14*LJ UPDATED 8/23/2017*CN
Air bags, Seats, Apr 26, 2014
MY WIFE AND I WERE DRIVING I NOTICED THE PASSENGER AIRBAG LIGHT SAYING "PASSENGER AIRBAG OFF".. MY WIFE IS ABOUT 150 LBS AND THE AIRBAG SEAT SENSOR SHOULD NOT HAVE AN ISSUE WITH A PERSON OF THIS WEIGHT. I WORKED ON SEAT SENSOR DESIGN FOR ALMOST TWO YEARS AND I KNOW THAT MOST ARE PROGRAMS TO NOT DEPLOY FOR PEOPLE UNDER 80LBS. THIS HAS HAPPENED THREE TIMES SO FAR (MID JAN, END OF FEB, AND EARLY MARCH 2014). I HAVE PULLED OVER EACH TIME, TURNED THE CAR ON AND OFF AND IT RE-SET THE ERROR TWO OF THE THREE TIMES. THE ONE TIME IT DID NOT, I DROVE AN ADDITIONAL 10 MILES THEN RETRIED THE CAR OFF/ON AND IT RE-SET SO THE AIRBAG DOES WORK. NOW I'M DRIVING AROUND CHECKING FOR THE LIGHT SO I KNOW THE AIRBAG WILL DEPLOY IN CASE OF AN ACCIDENT WHEN I HAVE A PASSENGER IN MY FRONT SEAT. *TR
Air bags, Apr 17, 2014
FRONT PASSENGER AIR BAG REMAIN ACTIVE (ON) ALTHOUGH THERE IS NO ADULT PASSENGER SITTING IN THE FRONT SEAT.
Air bags, Apr 17, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY WHEN THERE WAS A PASSENGER IN THE SEAT. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER 14V138000( AIR BAGS , ELECTRICAL SYSTEM ) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Air bags, Apr 7, 2014
THE PASSENGER SEAT AIRBAG SENSOR FAILS TO NOTICE A 110 POUND PASSENGER IN THE SEAT. THIS RESULTS IN A WARNING ON THE DISPLAY THAT THE PASSENGER AIRBAG IS DISABLED. THE FIRST INCIDENT WAS LAST FALL. THE DATE AND MILEAGE ABOVE IS JUST A GUESS, THE SECOND TIME WAS ON OR ABOUT MARCH 20, 2014 WHEN THE WARNING REMAINED ON FOR ABOUT 5 MILES OR UNTIL I STOPPED AND RESTARTED THE CAR AT A TRAFFIC LIGHT. IT HAPPENED AGAIN APRIL 5, 2013. THE WARNING STAYED ON UNTIL I SHUT OFF THE ENGINE AND THEN RESTARTED IT. I AM NOT SURE BUT IT MAY BE AFFECTED BY WHETHER OF NOT HER SEAT BELT BUCKLE IS ENGAGED BEFORE OR AFTER THE CAR IS STARTED. (PLEASE NOTE THAT THIS IS MY WIFE'S CAR AND THEIR IS SELDOM ANYONE IN THE PASSENGER SEAT.) THERE WAS A RECALL FOR THIS ISSUE IN 2013 AND THERE HAS BEEN AN ANNOUNCEMENT OF A NEW RECALL STARTING SOON. BOTH RECALLS ARE ONLY FOR SELECTED VIN NUMBERS AND NEITHER INCLUDES OUR ALTIMA. I CHECKED WITH NISSAN CORPORATE CUSTOMER SERVICE AND WITH THE DEALER AND THEY BOTH CONFIRMED THE RECALLED VEHICLES DO NOT INCLUDE OUR CAR. THE CAR IS TITLED TO MY WIFE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Vehicle speed control, Apr 3, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE ENGINE RPMS INCREASED EXCESSIVELY WITHOUT WARNING. ALSO, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 15,500.
Air bags, Apr 3, 2014
2013 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO "PASSENGER AIRBAG OFF" LIGHT MALFUNCTION. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD ILLUMINATE RANDOMLY WHEN SOMEONE SAT IN THE PASSENGER SEAT. NO FAULT CODES APPEARED ON THE COMPUTER. THE DEALER STATED THAT WAS THE DESIGN OF THE VEHICLE*JB
Air bags, Apr 1, 2014, crash
ON 3/18/14 I WAS STOPPED AT A TRAFFIC LIGHT THAT WAS RED AND WAS AT THE BOTTOM OF A RAMP LOCATED IN INTERSTATE 225 COLORADO GOING SOUTH. WHEN THE LIGHT TURNED GREEN I PRECEDED TO CROSS THE INTERSECTION/ PASSED THE SOUTH LANES WHO WERE AT A RED LIGHT AND ALL CARS WERE STOPPED. WHEN I PRECEDED TO CROSS IN FRONT OF THE NORTH BOUND LANE A CAR SUDDENLY WENT THROUGH A RED LIGHT AND SMASHED INTO THE FRONT OF MY CAR TURNING THE CAR AROUND IN A 180 DEGREES OR MORE. THE IMPACT TO THE FRONT OF THE CAR, FENDERS AND HOOD WAS COMPLETELY DAMAGED FROM THE FULL IMPACT OF THE OTHER CAR. THE RADIATOR AND AIR CONDITIONER WERE LEAKING AND DAMAGED AND MY VEHICLE NEEDED TO BE TOWED FROM THE SCENE AFTER THE POLICE REPORT WAS COMPLETED. THE AIR BAGS DID NOT INFLATE AND I INCURRED MULTIPLE BRUISING FROM NECK TO LOWER BACK AND MID THIGH AS DOCUMENTED BY MY DOCTOR. I DO NOT CONSIDER THIS NISSAN ALTIMA 2013 TO BE A SAFE CAR TO DRIVE AND I DRIVE SMALL CHILDREN TO SCHOOL WHICH IS EVEN MORE WORRISOME. THE AIR BAGS IN THIS NISSAN ALTIMA 2013 ARE DEFECTIVE. *TR
Air bags, Mar 29, 2014
PASSENGER AIR BAG LIGHT INDICATED THAT IT WAS OFF. HAD NISSAN CHECK IT SEVERAL TIMES AND THEY INDICATED THAT THERE WAS NO ISSUE. AIRBAG LIGHT MALFUNCTION SEVERAL TIMES WITH ADULT PASSENGER SITTING. *TR
Exterior lighting, Air bags, Service brakes, Mar 27, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT HE STARTED THE VEHICLE AND THE PASSENGER SIDE AIR BAG ILLUMINATED. THE CONTACT ALSO STATED THAT THE HEADLIGHTS WERE VERY LOW, HE WAS UNABLE TO SEE THE ROAD AT NIGHT AND HAD TO ACTIVATE THE HIGH BEAM HEADLIGHTS. THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.UPDATED 05/28/14 MA THE CONSUMER STATED THE BRAKE WARNING LIGHT ILLUMINATED AT 45MPH AND THEN AGAIN AT 30MPH. THE PASSENGER AIR BAG LIGHT ILLUMINATED ON TWO SEPARATE OCCASIONS PRIOR TO A PASSENGER SITTING IN THE SEAT. THE HEADLIGHTS IMPROVED SINCE REPLACING THE BULBS WITH 110 W, AFTERMARKET BULBS. THE SEAT BELT LIGHT ILLUMINATED ON 3 SEPARATE OCCASIONS. THE VEHICLE HAD TO BE RESTARTED. UPDATED 05/30/2014 *JS
Air bags, Mar 26, 2014
WE PURCHASED A NISSAN ALTIMA LAST AUGUST. EVERY TIME I SIT IN THE PASSENGER SEAT, IT SAYS THAT THE PASSENGER AIR BAG IS NOT OPERATIVE. THE OWNER'S MANUAL STATES THAT IT WILL NOT FUNCTION IF A CHILD OR SMALL ADULT OCCUPIES THE SEAT. I WEIGH BETWEEN 111 AND 114 POUNDS. I CALLED NISSAN'S CONSUMER AFFAIRS OFFICE TO DETERMINE THE WEIGHT THAT WOULD TRIGGER THE AIR BAG'S FUNCTIONALITY. I WAS TRYING TO ASCERTAIN WHETHER THE AIR BAG WAS BROKEN OR WHETHER I WAS CONSIDERED A "SMALL ADULT" FOR THIS PURPOSE. WE RECEIVED A VOICE MAIL FROM [XXX], STATING THAT SHE WAS ASSISTING MARK IN THIS MATTER AND THAT MY CASE NUMBER WAS 14039699. SHE FURTHER STATED THAT SHE COULD NOT ANSWER MY QUESTION BECAUSE "THE INFORMATION WAS PROPRIETARY TO THE MANUFACTURER OF THE COMPONENT" AND THUS "NOT AVAILABLE TO THE PUBLIC." AS A RESULT, THERE IS NO WAY FOR ME TO DETERMINE WHETHER THE AIR BAG IS MALFUNCTIONING. WHILE I UNDERSTAND THAT THE DEPLOYMENT OF AN AIR BAG CAN BE HARMFUL TO LIGHTWEIGHT PASSENGERS, ITS FAILURE TO FUNCTION FOR SOMEONE THAT EXCEEDS AN APPROPRIATE WEIGHT LIMIT IS DANGEROUS AND POTENTIALLY FATAL. I THEREFORE ASK YOU TO ASSIST ME IN GETTING THAT INFORMATION FROM NISSAN. I FIND IT INCREDIBLE THAT NISSAN IS TELLING ME THAT THIS KEY SAFETY INFORMATION ISN'T AVAILABLE TO THEIR CUSTOMERS. THANK YOU FOR YOUR HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Mar 22, 2014
THE 2013 ALTIMA S HAS AN INTERMITTENT AIRBAG PROBLEM. IS NOTICEABLE WHEN THE WEIGHT OF THE PASSENGER IS ABOUT 120 POUNDS AND SLIM. HAVE NOTIFIED NISSAN CONSUMER AFFAIRS AND THE DEALER AND DESPITE A RECALL AND PARTS BEING REPLACED THE PROBLEM PERSISTS. MORE THAN LIKELY IS A SOFTWARE ISSUE. *TR
Air bags, Mar 21, 2014
I AM SENDING THIS EMAIL TO NOTIFY YOU A POSSIBLE SEVERE SAFETY RISK CAUSED BY THE FAILURE OF AIRBAG PASSENGER DETECTION SENSOR. RECENTLY I FOUND THAT THE SEAT BELT WARNING LIGHT IS MALFUNCTIONING IN CASE A HEAVY BAG WITH 22 LB WEIGHT IS PLACED IN THE RIGHT SIDE PASSENGER SEAT. IF HEAVY BAG IS PLACED IN THE RIGHT FRONT SEAT, THE SEAT PRESSURE SENSOR DETECTS THE HEAVY BAG AS A PASSENGER IS SEATED AND THE CAR SAFETY SYSTEM TURNS ON THE SEATBELT WARNING INDICATOR ON DRIVER'S MONITOR SCREEN. THIS IS THE DETECTION ALGORISM FAILURE FOR SEATBELT DETECTION SYSTEM. SO, TO TURN OFF SEAT BELT WARNING RED LIGHT, I FASTENED THE SEATBELT OF RIGHTSIDE FRONT SEAT EVEN THOUGH THERE WAS NO PASSENGER IN THE SEAT. THEN THE SEAT BELT WARNING LIGHT (RED) IS TURNED OFF. BUT EVEN THOUGH SEAT BELT WARNING LIGHT IS TURNED OFF, THIS FAILURE ALSO MAKES THE FRONT PASSENGER AIRBAG TO STOP FUNCTIONING, AS THE SYSTEM TURNS ON "FRONT PASSENGER AIRBAG STATUS INDICATOR" WITH ORANGE COLOR LIGHT. AND THIS MEANS THE AIRBAG IS NOT FUNCTIONING IN CASE OF ACCIDENT IF THE HEAVY BAG IS PLACED IN THE FRONT RIGHT SIDE SEAT OF THE CAR. THIS DETECTION ALGORISM FAILURE MAY LEAD A SEVERE INJURY IN CASE OF ACCIDENT. SO PLEASE REFER AND TEST WITH ABOVE CONDITION, AND FIX THIS PROBLEM BY RECOMMENDING OR TAKING ACTION TO UPGRADE THE FRONT PASSENGER DETECTION ALGORISM AND RELATED SOFTWARE, TO STOP THE MALFUNCTIONING OF FRONT AIRBAG SYSTEM. IF YOU SEE THIS NOTICE, PLEASE GIVE ME YOUR REPLY FOR CONFIRMATION OF RECEIVING THIS MESSAGE. SOLVING AND NOTIFYING THIS PROBLEM IS VERY IMPORTANT BECAUSE THE INSURANCE COMPANY ALSO MATTERS THIS FAULTS AND THE INSURANCE COMPANY ALSO RECOGNIZES AND MAKES RECORD HISTORY THAT OTHER PASSENGER WAS SEATED IN THE PLS GIVE ME YOUR EMAIL, THAT I MAY SEND FILE ATTACHMENT FOR DETAILED EXPLANATION FOR THIS COMPLAINT. *TR
Air bags, Mar 18, 2014
I FIRST HAD THE AIR BAG PASSENGER SENSOR WARNING COME ON AND STAY ON FOR AROUND FIFTEEN MINUTES AND THEN IT WENT OFF. MY WIFE WAS SITTING IN THE PASSENGER SEAT IN ALL THESE INCIDENTS. THIS HAPPENED TWICE BEFORE I TOOK IT IN TO THE DEALER AND THEY TOLD ME THERE WAS A RECALL FOR THE SEAT SENSORS. THEY REPLACED THE SENSORS AND PERFORMED THE ZERO POINT RESET ON MAY 31, 2013. PRIOR TO SEPT. 6, 2013 I HAD THE SAME PROBLEM OF THE PASSENGER SENSOR WARNING COME ON AND STAYING ON FOR TEN TO 15 MINUTES. ON SEPT. 6TH THEY SECURED SOME CABLES AND PERFORMED ANOTHER ZERO POINT RESET. PRIOR TO FEB. 21, 2014 I HAD THE SAME PROBLEM AND THEY PERFORMED ANOTHER ZERO POINT RESET ON FEB. 21. ON MARCH 15TH I HAD THE SAME PROBLEM ONE NIGHT WHEN WE DROVE 5 BLOCKS FROM A FRIENDS HOUSE AND IT WAS STILL ON WHEN I SHUT THE CAR OFF. I HAVEN'T TAKEN IT BACK TO THE DEALER YET BUT THE ZERO POINT RESET DOESN'T SEEM TO BE SOLVING THE PROBLEM. AT THIS POINT I DON'T KNOW IF ANYONE IN THE FRONT PASSENGER SEAT IS BEING PROTECTED OR NOT. HAS ANYONE ELSE BEEN REPORTING PROBLEMS WITH THIS CARS SENSORS? *TR
Air bags, Mar 17, 2014
PASSENGER AIRBAG-OFF LIGHT COMES ON WITH PASSENGERS BETWEEN 90 AND 120 LB -- WELL ABOVE CHILD WEIGHT. REPORTED TO TWO SEPARATE DEALERS, WHO CLAIM THEY FOUND NO PROBLEMS AND IS NOT COVERED BY ANY RECALLS OR SERVICE CAMPAIGNS. YET THIS IS A VERY COMMON COMPLAIN ON THIS MODEL (SEE FORUM LINK BELOW). THIS SEEMS TO BE JUST ONE CRASH AWAY FROM A FATALITY. HERE IS THE FORUM LINK (OR GO THERE AND SEARCH FOR 2013 ALTIMA AIRBAG LIGHT) WHERE MANY PEOPLE ARE REPORTING THIS PROBLEM AND NOT ACKNOWLEDGED BY NISSAN CORPORATE OR DEALERS: HTTP://WWW.NISSANCLUB.COM/FORUMS/2013-NISSAN-ALTIMA-DISCUSSION-2-5-3-5/365978-HAS-ANYONE-HAD-THEIR-PASSENGER-AIRBAG-WARNING-LIGHT-FIXED-7.HTML. *TR
Air bags, Mar 11, 2014
THE ORANGE PASSENGER AIR BAG LIGHT (UNDERNEATH HAZARD LIGHTS BUTTON) COMES ON WHEN A FULL-GROWN ADULT (150 LBS) IS SEATED IN THE PASSENGER SEAT. THIS MEANS THAT THE AIRBAG WOULD NOT DEPLOY IF I CRASH WITH THEM IN THE PASSENGER SEAT, WHICH MAKES ME VERY NERVOUS ABOUT SAFETY. IT DOES NOT HAPPEN EVERY SINGLE TIME, BUT ABOUT 75% OF THE TIME A FULL-GROWN ADULT IS SEATED IN THE PASSENGER SEAT. I'VE TAKEN IT TO NISSAN DEALERS, AND THEY HAVE NOT BEEN ABLE TO FIX IT. *TR
Air bags, Feb 27, 2014
AIRBAG PASSENGER SENSOR/SYSTEM PROBLEM, AIRBAG DISABLED WITH A 200+ POUND PERSON IN THE PASSENGER SEAT (SHOULD ONLY DISABLE WITH A SMALL CHILD)! THE ISSUE CONTINUES INTERMITTENTLY TO PRESENT, DEALER HAS NOT BEEN ABLE TO DUPLICATE, AND WILL NOT FIX IT WITHOUT AN ERROR LOGGED IN THE COMPUTER. ISSUE HAS OCCURRED AT LEAST 50 TIMES, MOST RECENTLY IN THE LAST TWO WEEKS. *TR
Air bags, Feb 24, 2014
PASSENGER AIR BAG ILLUMINATES, YELLOW STATUS LIGHT "OFF", WHEN ENGINE STARTED WITH FULL SIZE ADULTS BUCKLED INTO FRONT SEATS. WENT ONE MILE, STOPPED THE CAR AND SHUT OFF ENGINE. ENGINE RESTARTED AND PASS AIRBAG "OFF" LIGHT CAME ON AGAIN. SHUT OFF ENG. AND RESTARTED AGAIN. LIGHT TURNED OFF AFTER RESTART AND HAS NOT ILLUMINATED. THIS INTERMITTENT PROBLEM HAS BEEN REPORTED MANY TIMES BEFORE. *TR
Steering, Suspension, Air bags, Electronic stability control (ESC), Feb 15, 2014
WITHIN THE FIRST WEEK OF HAVING THE VEHICLE I NOTICED THE CAR PULLED TO THE LEFT. HAD THE ALIGNMENT FIXED. 7 MONTHS LATER I HAD THE CAR BACK IN THE SHOP BECAUSE THE PASSENGER AIR BAG LIGHT SAID THE AIR BAG WAS NOT TURNED ON. THIS OCCURRED WITH A 128 POUND GIRL IN THE SEAT AND ON ANOTHER OCCASION WITH A 215 POUND MAN IN THE PASSENGER SEAT. THE DEALERSHIP STATED THAT THERE WAS NO PROBLEM AND THAT THE AIR BAG WOULD DEPLOY IF NECESSARY. LESS THAN A MONTH AFTER THAT I STILL HAVE THE PROBLEM AND NOW MY ELEC. STABILITY DID NOT START WORKING TILL ABOUT 15 MIN OF SLIPPING AROUND ON SNOW WHILE DRIVING HOME FROM WORK. EVER SINCE IT FINALLY CAME ON THE LIGHT NOW STAYS ON THE MAJORITY OF THE TIME AND OCCASIONALLY GOES OFF BUT THE ROADS HAVE BEEN BOTH WET AND COMPLETELY DRY WHEN THIS OCCURS. ALSO NOW MY STEERING WHEEL IS TILTED ABOUT 30 DEGREES TO THE LEFT WHEN I HAVE MY CAR DRIVING ON A STRAIGHT AWAY BECAUSE MY ALIGNMENT HAS WENT COMPLETELY OFF AGAIN BUT EVEN WORSE THAN BEFORE. *TR