2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints: air bags
514 reports, newest first. Show all
Air bags, Structure, Oct 28, 2013, crash
THE CAR WAS TRAVELING BETWEEN 25-30 MPH WHEN THE DRIVER SWERVED TO MISS A DEER THAT HAD JUMPED OUT OF THE WOODS. THE CAR WENT OFF THE ROAD AND INTO SOME TREES AND A ROCK WALL. THE FRONT END OF THE CAR WAS DAMAGED PRETTY EXTENSIVELY (TOTAL LOSS), WITH DAMAGE TO THE DRIVERS SIDE FENDER AND A DIRECT IMPACT TO THE CENTER OF THE VEHICLE PUSHING THE INTERIOR BUMPER APPROX. 10" BACK AND INTO THE RADIATOR. THE AIRBAGS DID NOT DEPLOY DURING THIS CRASH. WE HAD BEEN TOLD PREVIOUSLY THAT NISSAN HAD A RECALL FOR THE PASSENGER AIR BAGS, AND WHEN IT WAS BROUGHT TO THE DEALER, NOTHING WAS DONE BECAUSE THEY RAN A REPORT STATING THAT OUR VEHICLE WAS NOT DUE FOR THE RECALL. AFTER SHOWING THE DEALER PICTURES OF THE DAMAGE, THEIR RESPONSE WAS THAT "THEY COULDN'T BELIEVE THAT THE AIRBAGS DIDN'T DEPLOY, AND THAT "THEY BELIEVED THAT THEY SHOULD HAVE". I HAVE PICTURES OF THE DAMAGE, AND I ALSO HAVE VIDEO EVIDENCE OF MY DAUGHTER SITTING IN THE PASSENGER SEAT WITH THE AIRBAG LIGHT ON STATING THAT THE AIRBAG IS OFF. THIS WAS SHOWN TO THE DEALER PRIOR TO THE CRASH, AND STILL NOTHING WAS DONE TO INVESTIGATE THE ISSUE FURTHER. WHEN I SHOWED THE GM OF THE DEALERSHIP THE VIDEO, AND TOLD HIM THAT NOTHING WAS DONE TO REPAIR IT, HIS RESPONSE WAS "GOD FORBID THAT ANYONE OF US GOT INTO AN ACCIDENT AND THE AIRBAGS DIDN'T DEPLOY'!! A FEW WEEKS LATER....THAT'S EXACTLY WHAT HAPPENED. I BELIEVE THERE IS A HUGE PROBLEM WITH THE AIRBAG SYSTEMS OF THESE CARS, AND SOMETHING SHOULD BE DONE BEFORE SOMEONE IS SEVERELY INJURED OR KILLED DURING A CRASH. *TR
Air bags, Oct 27, 2013
DASH MOUNTED PASSENGER AIR BAG LIGHT ILLUMINATES...AIR BAG SYSTEM FOR PASSENGER IS OFF. HAS OCCURRED ABOUT 12 TIMES SINCE PURCHASE IN SEP 2012. LIGHT IS LIT SOMETIMES FOR LONG PERIODS OF TIME; SOMETIMES FOR SHORT (MINUTE OR LESS). DEALER HAS REPLACED SENSORS IN PASSENGER SEAT. PROBLEM CONTINUES. *TR
Air bags, Oct 1, 2013
THE VEHICLE PASSENGER AIR BAG "OFF" WARNING LITE COMES ON INTERMITTENTLY WHEN AN ADULT, WEIGHING APPROXIMATELY 160#, IS IN THE PASSENGER SEAT. *TR
Air bags, Sep 26, 2013
PASSENGER AIR BAG SYSTEM MALFUNCTIONS DESPITE NISSAN REPLACING THE SENSORS IN THAT SEAT ON 9-25-2013. PREVIOUSLY THIS MALFUNCTION OCCURRED ABOUT 6 TIMES DURING THE PERIOD 9-8-2012 TO 9-25-2013. NISSAN UNABLE TO REPLICATE ERROR IN SHOP OR ASCERTAIN CAUSE. ONLY WHEN I PRODUCED VIDEO EVIDENCE OF THE MALFUNCTION DID THEY TAKE ACTION AND REPLACE SEAT SENSORS. THE PROBLEM PERSISTS. *JS
Air bags, Sep 6, 2013
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN EXPLAINED THAT THE PASSENGER'S WEIGHT WAS NOT ENOUGH TO ACTIVATE THE SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 4,464. .... UPDATED 10-17-13 *BF UPDATED 10/23/2013 *JS
Air bags, Sep 4, 2013
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED FOR 30 MILES. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS ON THREE DIFFERENT OCCASIONS AND ON THE THIRD VISIT, THE AIR BAG SENSOR WAS REPLACED. THE FAILURE RECURRED ONE WEEK LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,200. UPDATED 9/24/13*CN THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 09/25/13
Air bags, Aug 29, 2013
THE AIRBAG LIGHT ON THE DASH THAT SIGNIFIES IF THE AIRBAG IS OFF OR ON IS INCONSISTENT. THE LIGHT IS SUPPOSED TO LIGHT FOR A BRIEF 7 SECOND BOOT UP PERIOD THEN EXTINGUISH, REGARDLESS IF THERE IS A PASSENGER OR NOT...WITH THE EXCEPTION OF A UNDER WEIGHT PASSENGER WITH THE SEAT BELT FASTENED. THE MOST COMMON IRREGULARITY OBSERVED IS FOR THE LIGHT TO EXTINGUISH AS EXPECTED HOWEVER WITH A PASSENGER THAT WEIGHS WELL OVER 100 LBS, THE LIGHT WILL COME ON RANDOMLY WHILE THE VEHICLE IS AT HIGH SPEED AND NOT EXTINGUISH UNTIL THE VEHICLE IS SHUT DOWN. THE FIRST DOZEN TIMES OR SO, I WOULD ASK THE PASSENGER TO MOVE THEIR WEIGHT OR WIGGLE TO ATTEMPT TO HAVE THE LIGHT GO OUT AND RE-ENGAGE THE AIRBAG BUT THIS WAS TO NO AVAIL. ONCE THE LIGHT TRIPS WHILE THE CAR IS UNDERWAY, IT WILL NOT GO OUT. ON OCCASION THE BEHAVIOR IS THAT THE LIGHT STAYS ON AFTER THE BOOT PERIOD AND EVEN WHEN A PASSENGER SITS AND BUCKLES UP, THE LIGHT STAYS LIT. AGAIN, EVERY INDICATION IS THAT THERE IS NO AIRBAG DURING THIS PERIOD. I TOOK THE CAR TO A NISSAN DEALER ON AUGUST 27TH AND THEY SAID THEY COULD NOT FIND ANY "CODES" AND ALTHOUGH THEY COULD NOT GUARANTEE ME THE AIRBAG SYSTEM WAS ENGAGING PROPERLY, THEY COULD NOT DO ANY MORE THEN RESET THE SYSTEM UNTIL NISSAN CORP WAS CONTACTED AND OFFERED A TECH TO LOOK INTO THE VEHICLE VIN RECORD AND INVESTIGATE. I CONTACTED NISSAN AND RECEIVED A CASE NUMBER (119977748)ON 8/28 VIA PHONE. NISSAN CONTACTED ME ON 8/29 TO ADVISE THAT THE WOULD INVESTIGATE AND CONTACT ME IN EARLY SEPTEMBER AS TO THEIR FINDINGS. I AM ALSO ATTEMPTING TO DETERMINE IF THERE HAS BEEN ANY FOLLOW UP LETTER TO THE NISSAN CORP LETTER 13V-069 DATED 2/28 SENT TO THE NHTSA, RECALL MANAGEMENT DIVISION INDICATING THAT NISSAN INTENDED TO HAVE A RECALL FOR A SIMILAR PROBLEM. *TT
Steering, Service brakes, Hydraulic, Electrical system, Air bags, Engine, Aug 26, 2013
SAFETY CONCERN, PROPER OPERATION OF AIR BAGS (SRS LIGHT ON). THIS IS A MAJOR SAFETY CONCERN. ONE MONTH AFTER PURCHASING A BRAND NEW NISSAN ALTIMA 2013, A MAJOR LIGHT INDICATOR CAME ON. THIS LIGHT BROUGHT UP CONCERNS. ARE THE AIR BAGS WORKING PROPERLY? WILL THE AIR BAGS DEPLOY CORRECTLY UPON IMPACT? ARE THE AIR BAGS WORKING AT ALL? WILL THE AIR BAGS DEPLOY WHILE DRIVING? WILL THE AIR BAGS IMPLODE AND AFFECT THE STEERING PROCESS? IS THIS AN INDICATION THAT THERE IS AN ELECTRONIC OR ELECTRICAL CIRCUIT MALFUNCTION? AFTER BUYING A BRAND NEW VEHICLE, SHOULD I EVEN HAVE TO DEAL WITH THESE ISSUES, QUESTIONS OR CONCERNS? IN ADDITION TO THE ABOVE SAFETY CONCERN, THE LIST OF ELECTRONIC, ELECTRICAL AND MECHANICAL ISSUES CONTINUES FOR THE NEWLY BOUGHT VEHICLE. THERE WAS AN ISSUE WITH THE POWER STEERING, THE BRAKE SYSTEM, BUBBLING PAINT AND CONCERNS WITH THE ENGINE COMPARTMENT AND INTERIOR COMPARTMENT OF THE ABOVE MENTIONED VEHICLE. ALL THIS IS REFLECTED IN EACH OF THE INVOICES SUBMITTED FOR YOUR PERUSAL. IN ADDITION, UPON STARTING THE VEHICLE, IT CONTINUOUSLY HAS A ROUGH IDLE, A ROUGH START AT TIMES THE VEHICLE STALLS OUT. HE IS AT A LOSS BECAUSE WHO SHOULD HE TAKE HIS VEHICLE WITH THIS CONCERN? ALL IN ALL, SIR ALL THESE VEHICLE DISCREPANCIES ARE TROUBLING TO HAVE WITH A BRAND NEW NISSAN ALTIMA 2013 AND ALL OF THESE ISSUES WITHIN THE LAST NINE MONTHS. ALSO, THERE WERE PROBLEMS WITH THE POWER STEERING, THE BRAKE SYSTEM AND CONCERNS WITH THE ENGINE AND INTERIOR COMPARTMENTS. IN ADDITION, UPON STARTING THE VEHICLE, IT CONTINUOUSLY HAD A ROUGH IDLE, A ROUGH START AT ALL TIMES AND THE VEHICLE WOULD STALL.
Air bags, Seat belts, Aug 22, 2013
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG AND THE SEAT BELT WARNING LIGHTS WERE ILLUMINATED. THE CONTACT MENTIONED THAT THE SEAT BELT WARNING LIGHT WOULD ILLUMINATE ALTHOUGH THE SEAL BELT WAS LATCHED. THE VEHICLE WAS TAKEN TO A DEALER WHERE UNKNOWN REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 3,600.
Air bags, Aug 20, 2013
THE PASSENGER SIDE AIR BAG LIGHT CAME ON AS I WAS A PASSENGER IN THE FRONT SEAT OF THE ALTIMA. THEREFORE, THE AIR BAG TURNED OFF WHICH IS A SAFETY ISSUE. I AM A 5'7" ADULT FEMALE WEIGHING AROUND 140 LBS. I CONTACTED NISSAN CORPORATE OFFICES TODAY AND THEY SAID THERE IS NO RECALL ON THIS PROBLEM FOR THIS VEHICLE. HOWEVER, I NOTICED ONLINE THAT THERE HAVE BEEN NUMEROUS RECALLS FOR THIS PROBLEM ON OTHER NISSAN ALTIMA'S, SO WHY NOT THIS ONE? IS THIS AN ONGOING ISSUE THAT HAS NOT BEEN CORRECTED? I WILL ALSO BE SENDING A COMPLAINT REGARDING OUR 2008 ALTIMA THAT HAS THE SAME PROBLEM. THIS PROBLEM HAS NOT BEEN FIXED ON THIS 2008 VEHICLE, EITHER. *TR
Air bags, Aug 15, 2013
2013 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE PASSENGER SEAT AIR BAG WARNING LIGHT. *SMD THE CONSUMER STATED THE PASSENGER SEAT AIR BAG LIGHT HAS BEEN ON CONTINUOUSLY. AFTER DOING SOME RESEARCH, HE FOUND IT WAS CAUSED BY THE FAILURE OF THE SENSOR IN THE SEAT THAT DETERMINED WHETHER THE SEAT WAS OCCUPIED BY AN ADULT OR A CHILD. THE CONSUMER INSTALLED SPACERS BETWEEN THE PASSENGER SEAT RAILS AND THE SEAT IN ORDER TO RAISE THE SEAT BY ONE INCH. THE NISSAN DEALERSHIP INFORMED THE CONSUMER THAT ALTERING THE VEHICLE VOIDED THE WARRANTY COVERING THE FAULTY SENSOR. THE CONSUMER BELIEVED THE CHANGES HE MADE RESULTED IN THE PASSENGER SEAT STILL BEING MORE FIRMLY ANCHORED TO THE FLOOR PAN OF THE VEHICLE THAN THE POWER SEAT THAT SAT BESIDE IT. AS FAR AS THE SENSOR WAS CONCERNED, IT COULD NOT TELL THE DIFFERENCE BETWEEN THE SEATS ORIGINAL CONFIGURATION AND THE ALTERATIONS THAT HE MADE. THE CONSUMER ASKED THE SERVICE MANAGER IF HE RESTORED THE SEAT TO ITS ORIGINAL CONFIGURATION, WOULD IT BE CONSIDERED UN-ALTERED; HE SAID NO. THE VERY FACT THAT HE REMOVED THE SEAT CONSTITUTED ALTERING IT.
Air bags, Seat belts, Aug 14, 2013
I GOT NISSAN ALTIMA 2013 IN SEP. 2012 AND SINCE THEN I HAVE BEEN TAKING THIS CAR EVERY MONTH TO DEALERSHIP FOR AIRBAG OFF INDICATOR, WHICH REMAINS LIT EVEN WHEN PASSENGER IS SEATED WITH SEAT BELT ON. THIS HAS HAPPENED MULTIPLE TIMES AND WEIGHT OF THE PASSENGER RANGED FROM 130 TO 180 POUNDS. THE MOST SERIOUS OF THESE INCIDENTS WAS, WHEN I DROVE MY CAR FOR 15 MILES (2 MILES ON CITY STREET AND 13 MILES ON FREEWAY). SO FAR, I HAVE BEEN TOLD BY DEALERSHIP THAT THERE ARE NO ERROR CODES, THEY WOULD RESET SOME SENSORS BUT IT HASN'T MADE ANY DIFFERENCE. I WAS TOLD IT COULD HAVE BEEN BECAUSE OF THE WAY PASSENGER WAS SITTING, SO ONE TIME I ASKED PASSENGER TO JUMP ON THE SEAT, THAT 180LB PASSENGER WAS JUMPING IN THE SEAT BUT THE AIRBAG OFF LIGHT STILL REMAINED ON. I NOTICED THERE ARE MULTIPLE COMPLAINTS ABOUT THIS ISSUE, AND I HOPE THESE COMPLAINTS WILL EVENTUALLY GET DESIRED RECALL ATTENTION. *TR
Air bags, Aug 12, 2013
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED WHILE THE SEATS WERE OCCUPIED BY ADULT PASSENGERS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE PASSENGER'S SIDE MAT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V069000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100.
Air bags, Aug 12, 2013
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED WHILE THE SEATS WERE OCCUPIED BY ADULT PASSENGERS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE PASSENGER'S SIDE MAT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V069000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100.
Air bags, Aug 12, 2013
2013 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE PASSENGER SEAT AIR BAG MALFUNCTION. *SMD THE CONSUMER STATED UPON LEAVING THE DEALERSHIP, HE NOTICED A LIGHT ON THE DASHBOARD INDICATING THE PASSENGER SEAT AIR BAG WAS NOT FUNCTIONING. WHEN THE CONSUMER CALLED THE DEALERSHIP, HE WAS ADVISED BY THE SALESPERSON, THAT HIS WIFE SHOULD JUMP UP AND DOWN ON THE SEAT TO CORRECT THE PROBLEM. ON JULY 3, 2013, THE CONSUMER RETURNED TO THE DEALER TO CORRECT THE PROBLEM. THE CONSUMER WAS INFORMED THE COMPUTER DID NOT INDICATE THERE WAS A PROBLEM, AND SINCE THE VEHICLE ONLY HAD A FEW HUNDRED MILES, IT SHOULD BE OK. ON JULY 13, 2013, THE CONSUMER RETURNED TO THE DEALER, WHERE THE CONSUMER INFORMED THEM, THE LIGHT APPEARED ON THE DASHBOARD ON THREE SEPARATE OCCASIONS, WHILE DRIVING ON THE HIGHWAY. THE CONSUMER INSISTED THAT THE PROPER REPAIR BE MADE, ONLY TO BE TOLD THAT REMOVING THE SEAT AND CHANGING THE SENSOR COULD NOT BE ACCOMPLISHED AT HIS REQUEST AND UNDER NO CONDITION WOULD THE REPAIR BE IMPLEMENTED WITHOUT A RECALL NOTICE FROM NISSAN.
Air bags, Aug 10, 2013
I GOT NISSAN ALTIMA 2013 IN DEC 2012 AND SINCE THEN I HAVE BEEN TAKING THIS CAR EVERY MONTH TO DEALERSHIP FOR AIRBAG OFF INDICATOR, WHICH REMAINS LIT EVEN WHEN PASSENGER IS SEATED WITH SEAT BELT ON. THIS WITH HAS HAPPENED MULTIPLE TIMES AND WEIGHT OF THE PASSENGER RANGED FROM 130 TO 180 POUNDS. THE MOST SERIOUS OF THESE INCIDENTS WAS, WHEN I DROVE MY CAR FOR 15 MILES (2 MILES ON CITY STREET AND 13 MILES ON FREEWAY). SO FAR, I HAVE BEEN TOLD BY DEALERSHIP THAT THERE ARE NO ERROR CODES, THEY WOULD RESET SOME SENSORS BUT IT HASN'T MADE ANY DIFFERENCE. I WAS TOLD IT COULD HAVE BEEN BECAUSE OF THE WAY PASSENGER WAS SITTING, SO ONE TIME I ASKED PASSENGER TO JUMP ON THE SEAT, THAT 180LB PASSENGER WAS JUMPING IN THE SEAT BUT THE AIRBAG OFF LIGHT STILL REMAINED ON. I NOTICED THERE ARE MULTIPLE COMPLAINTS ABOUT THIS ISSUE, AND I HOPE THESE COMPLAINTS WILL EVENTUALLY GET DESIRED ATTENTION. *TR
Air bags, Aug 7, 2013, crash
HEAD ON COLLISION TO DRIVERS SIDE AIRBAGS DID NOT DEPLOY. *TR
Air bags, Aug 5, 2013
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN PERFORMED REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V069000 (AIR BAGS) HOWEVER, THE FAILURE RECURRED AFTER THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES. THE AIR BAG SENSOR IN THE CENTER CONSOLE AND IN THE FRONT DRIVER'S SEAT WAS REPLACED. THE FAILURE CONTINUED AFTER EVERY REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 380. *TR
Air bags, Jul 31, 2013
SINCE PURCHASING THE CAR, THE AIR BAG LIGHT REMAINED ON AFTER STARTING APPROX. 12 TIMES IN 8 MONTHS. TO SHUT THE WARNING LIGHT OFF I HAD TO SHUT CAR OFF & RESTART TO CORRECT. DEALER FIRST SAID DUE TO WAY WIFE WAS SITTING, NEXT TIME THEY MENTIONED TSB BULLETIN, 3RD TIME THEY MENTIONED CORRECTED TSB & REPLACED SENSORS, 4TH TIME, ENGINEER TOLD THEM ABOUT A FIX REPLACED MODULES, 5TH TIME ENGINEER SHOWED THEM FIX ON AN EARLIER CAR, 6TH TIME FIELD ENGINEER SAID W/O CONFIRMATION NOTHING CAN BE DONE. DEALER STATED THAT EACH TIME COMPUTER SHOWED NO PROBLEM. NO EXPLANATION OTHER THAN CHECK OWNER'S MANUAL AND LIGHT WILL GO ON INTERMITTENTLY. WHEN THE LIGHT STAYED ON, MY WIFE SHIFTED HER BODY AS WELL AS RAISED HER BODY AND LANDED ON SEATS, THEN GOT OUT OF CAR AND JUMPED INTO CAR -LIGHT STAYED ON UNTIL I SHUT OFF CAR AND RESTARTED. I BELIEVE THE DEALER TRIED HIS BEST AND HAS CLOSELY WORKED WITH ME. IT'S NOT THE DEALERS FAULT BUT NISSAN'S ALLOWING THIS TO HAPPEN. I CONTACTED THE NISSAN REGIONAL PEOPLE AND THEY WERE VERY NICE BUT THEY SAID THERE WAS NOTHING THAT COULD BE DONE WITHOUT CONFIRMATION. NOR WOULD PUT IN WRITING THAT THE AIRBAG WOULD WORK IF CAR WAS IN AN ACCIDENT. WHAT THEY DID SAY WAS THAT AS OF THE TIME OF THE DEALERS CHECK, THE AIRBAG WAS OPERATIONAL. I WAS ALSO REMINDED THAT THE AIRBAG WAS A SECONDARY RESTRAINT SYSTEM. GEE, I THOUGHT IT WAS AN INTEGRAL PART OF THE CAR'S SAFETY EQUIPMENT. WHEN I ASKED IF A DESIGN FLOW, I DID NOT GET AN ANSWER. WHY DOES NISSAN HAVE THIS PROBLEM AND NOT ANY OTHER MANUFACTURER? DO EARLIER NISSANS HAVE THE SAME PROBLEM? *TR
Air bags, Jul 29, 2013
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED WHILE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Air bags, Jul 24, 2013
PASSENGER AIRBAG SENSOR WAS OCCASIONALLY SHOWING THAT AIRBAG DEPLOYMENT WAS DEACTIVATED WHEN THERE WAS AN ADULT PASSENGER SEATED IN THAT SEAT WITH THEIR SEATBELT ON. TOOK IT INTO NISSAN DEALERSHIP THE CAR WAS PURCHASED FROM AND THEY SAID THERE WAS A RECALL ON MY VEHICLE FOR A FAULTY SENSOR, AND THEY "RESET THE SOFTWARE" FOR THIS SYSTEM UNTIL THE PART CAME IN. WENT BACK TO SAME DEALERSHIP FOR THE RECALL TO BE FIXED FOR A SECOND TIME AND THEY AGAIN "RESET THE SOFTWARE" AND THE SERVICE MANAGER STATED THAT THE MANUFACTURER SAID THEY NEED TO RESET THE SOFTWARE TWICE BEFORE REPLACING THE SENSOR. I CALLED NISSAN AND THEY STATED THIS WAS NOT TRUE, AND IT SHOULD BE REPLACED NOT SOFTWARE RESET. IF THEY ARE LYING AND CUTTING CORNERS ON REPLACING A RECALLED PART THAT PUTS SOMEBODY'S LIFE IN DANGER, THEN WHAT ELSE ARE THEY LYING ABOUT. *TR
Air bags, Jul 20, 2013
WHEN A PASSENGER IS SITTING IN THE FRONT PASSENGER SEAT THE AIR BAG LIGHT WILL COME ON, INDICATING THE AIR BAG FOR THAT PASSENGER IS TURNED OFF AND WILL NOT ACTIVATE IN THE EVENT OF A COLLISION THAT WOULD OTHERWISE ACTIVE THE DEVICE. *TR
Air bags, Jul 18, 2013
WHILE DRIVING ON MORE THAN ONE OCCASION THE PASSENGER SIDE AIRBAG LIGHT COMES ON WHILE SOMEONE IS RIDING IN THE PASSENGER SEAT. I NOTICE THERE WAS A RECALL ISSUED FOR THE SAME PROBLEM SO I TOOK IN TO THE DEALERSHIP. THEY SAID THAT MY VEHICLE WAS NOT COVERED IN THE RECALL. THEY WERE NOT ABLE TO RECOVER ANY CODES OR ABLE TO GET THE LIGHT TO COME ON, AND WERE UNABLE TO DUPLICATE THE PROBLEM. I WAS TOLD THERE WAS NOTHING THEY COULD DO TO FIX IT. NOW I'M STUCK WITH A VEHICLE THAT HAS A KNOWN AIRBAG ISSUE THAT I CAN'T GET FIXED. I DON'T WANT SOMEONE TO BE INJURED WHILE RIDING IN MY CAR. *TR
Air bags, Jul 17, 2013
I HAVE RECEIVED A RECALL ON MY CARS AIRBAGS. I HAVE ATTEMPTED TWICE TO TAKE MY CAR IN TO HAVE THIS RECALL TAKING CARE OF. THE FIRST TIME, THEY ( HERITAGE NISSAN IN ROME, GA) DID NOT HAVE THE PART. THAT WAS FRUSTRATING ENOUGH. NISSAN ISSUED A RECALL BUT DIDN'T HAVE THE PART TO FIX IT. TODAY I TOOK MY CAR BACK TO HERITAGE NISSAN AGAIN TODAY TO HAVE THIS RECALL FIXED. I WAS TOLD BY [XXX] "THEY DIDN'T HAVE TIME" REALLY? YOU DIDN'T HAVE TIME TO FIX A SAFETY RECALL ON MY CAR. I CALLED THE NISSAN CORPORATION AND WAS TOLD TO SIMPLY TAKE IT TO ANOTHER DEALERSHIP.I DON'T HAVE ALL DAY TO BE RUNNING AROUND TRYING TO FIND SOMEONE TO FIX MY CAR. I DID NOT BUY MY CAR AT HERITAGE NISSAN ( BET YOU CAN'T GUESS WHY) BUT IT IS CLOSER TO MY HOUSE. NISSAN RECOMMENDED PYE NISSAN IN DALTON. I WOULD HAVE TO DRIVE AN HOUR FROM THERE TO HAVE IT FIXED. THIS IS RIDICULOUS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Jul 8, 2013
WELL I HAVE DROPPED MY CAR OFF FOR THE 5TH TIME FOR THIS SAME ISSUE, THIS TIME THEY TOLD ME THEY REPLACED THE PASSENGER SENSOR, BUT COULD NOT GET IT TO RESET, SO THEY HAD TO ORDER ANOTHER SENSOR AND MY CAR SAT FOR 3 EXTRA DAYS BUT THEY INSTALLED THEM AND I RECEIVED MY VEHICLE BACK ON JULY 5TH AND ON JULY 6TH THE LIGHT SHOWING MY PASSENGER AIRBAG IS OFF WAS ON WHILE AN ADULT IS SITTING IN THE SEAT. IHAVE TRIED TO HAVE NISSAN PURCHASE THE CAR BACK BUT LL THEY TELL ME IS THAT THEY DO NOT INTERPRET THAT MY CAR FALLS UNDER THE LEMON LAW BUT IN MY STATE IT IS IF I HAVE A PROBLEM REPAIRED 3 OR MORE TIMES AND THE PROBLEM IS STILL OCCURRING, OR A SAFETY ISSUE BEING REPAIRED ONCE AND IT IS STILL OCCURRING THEN IT WILL FALL UNDER IT, SO NOW I HAVE TO GO AND SPEND MORE TIME AND MONEY ON A LAWYER. THIS IS A SERIOUS PROBLEM. IT IS ALSO OCCURRING IN THE NEW ROGUES. I HAVE HAD 2 SEPARATE ROGUE LOANER CARS AND THEY BOTH TOO HAVE THE PASSENGER AIRBAG TURN OFF WHILE AN ADULT IS SITTING IN THE SEAT. I HAVE VIDEOS OF ALL THREE VEHICLES. *TR