2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints: electrical system
159 reports, newest first. Show all
Electrical system, Other or unspecified, Oct 20, 2015
BACKUP CAMERA SIGNAL TO SCREEN FAILS AND LOSES PICTURE WHEN BACKING UP. STATIC APPEARS ON SCREEN. OCCURS WITH RANDOM REVERSE MOVEMENT. USUALLY FROM PARKING LOT OR STALL, INDOOR OR OUTDOOR, EVEN OWN PRIVATE DWELLING GARAGE. ATTEMPTED REMEDY BY NISSAN SERVICE WAS TO REPLACE AUDIO COMPONENT BUT STILL RECURS. HAS HAPPENED ABOUT 8 TIMES SO FAR.
Electrical system, Engine, Sep 30, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH AND COMING TO A STOP, THE VEHICLE SHOOK AND THEN STALLED. THE VEHICLE WAS TAKEN TO A DEALER ON TWO SEPARATE OCCASIONS WHERE THE VEHICLE WAS REPROGRAMMED AND THE TRANSMISSION WAS REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,800.
Electrical system, Air bags, Seats, Sep 7, 2015
THE VEHICLE WAS INVOLVE IN THE 2014 RECALL FOR THE SAFETY DEFECT DUE TO A COMPUTER PROGRAM COULD MISJUDGE THE WEIGHT OF THE PERSON IN THE FRONT PASSENGER SEAT AND CONCLUDE THAT A CHILD INSTEAD OF AN ADULT WAS SITTING THERE. THE LOCAL NISSAN DEALER HAS TRIED AT LEST 5 TIME TIMES TO CORRECT TO NO AVAIL
Electrical system, Jun 9, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.
Power train, Electrical system, Latches/locks/linkages, Service brakes, May 27, 2015, fire
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION SHIFTED FROM DRIVE INTO THE NEUTRAL POSITION INDEPENDENTLY AND AN ABNORMAL NOISE EMITTED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE MECHANIC WAS UNABLE TO DUPLICATE OR LOCATE THE FAILURE. THE CONTACT EXPERIENCED MULTIPLE UNRELATED FAILURES WITH THE VEHICLE THAT INCLUDED THE EXTERIOR DOOR FAILING TO UNLOCK OR LOCK WITH THE KEY FOB UNTIL AFTER SEVERAL ATTEMPTS. A BURNING ODOR EMITTED FROM THE AIR VENTS WHEN THE AIR CONDITIONER OR HEATER WAS ACTIVATED. THERE WERE NO FLAMES PRESENT. ALSO, THE BRAKES SQUEAKED INTERMITTENTLY WHEN DEPRESSED. THE CONTACT STATED THERE WAS CONCERN REGARDING A POTENTIAL HEALTH HAZARD WITH THE PUSH BUTTON STARTER CAUSING CANCER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,600.
Electrical system, Air bags, Seats, May 14, 2015
SEVERAL TIMES THE PASSENGER SEAT / OCCUPANT DETECTION SYSTEM HAS FAILED TO PROPERLY IDENTIFY AN ADULT OCCUPANT AND HAS DISABLED THE PASSENGER AIRBAG. THIS OCCURS WITH MALES AND FEMALES RANGING FROM 40TH TO 70TH PERCENTILE IN ALL GENDERS. I HAVE RECORDED VIDEOS OF THESE INCIDENTS FOR RECORD OF THEIR OCCURRENCE. THE ONLY RESOLUTION IS TO PULL OVER, POWER CAR COMPLETELY OFF AND RESTART CAR. ON RESTART THE CAR RECOGNIZED THE OCCUPANT AND ENABLED THE PASSENGER AIRBAG. THE DATE OF INCIDENT IS OF THE FIRST OCCURRENCE. THIS HAPPENED SEVERAL MORE TIMES WITH THE MOST RECENT BEING MAY 2015 WITH APPROXIMATELY 29,000 MILES ON THE VEHICLE.
Power train, Electrical system, Apr 22, 2015
CAR PURCHASED 2/27/2015. HAVING A TIRE SENSOR AND TORQUE CONVERTER REPLACED IN LESS THEN TWO WEEKS OF PURCHASING THIS THING, NOW THE CHECK ENGINE LIGHT COMES ON WEEKS LATER. TOOK IT TO THE DEALERSHIP. WAS TOLD THAT THEY RAN TESTS AND COULDN'T FIND ANYTHING. WAS TOLD THAT A PART MAYBE GOING BAD BUT THEY COULDN'T DO ANYTHING UNTIL IT WAS COMPLETELY BAD. THEY TURNED THE LIGHT OFF AND WAS TOLD THAT IF IT CAME BACK ON THEN TO BRING IT BACK. TWO DAYS LATER, THE LIGHT CAME BACK ON. I CALLED THE DEALERSHIP AND WAS TOLD THAT THEY COULDN'T GET ME IN TO CHECK IT FOR 4 DAYS. MY HUSBAND WENT UP THERE TO TALK TO THE REPRESENTATIVE. HE TOLD THEM THAT WE WERE HEADING OUT OF TOWN OVER 600 MILES AWAY. HE WANTED TO KNOW IF IT WOULD BE OK AND DID WE PURCHASE A LEMON. WE WERE TOLD THAT THEY DON'T SELL LEMONS AND WE SHOULD BE FINE. THE ASSOCIATE TURNED THE LIGHT OFF. AFTER RETURNING FROM THE TRIP 3 DAYS LATER, 2 HOURS FROM HOME, THE LIGHT COMES BACK ON. TWO DAYS LATER IT WENT OFF. A WEEK AND A HALF THE LIGHT COMES BACK ON AND MY HUSBAND, BEING FEED UP, TOOK IT TO THE DEALERSHIP AGAIN AND WAS TOLD THAT THE SYSTEM NEEDED TO BE UPDATED FOR $160 AND THAT'S WHY THE LIGHT KEPT COMING ON. THE UPDATE WAS DONE ON 4/20/2015. TODAY, 4/22/2015, I WENT TO MY SON'S SPORTS BANQUET AND THE LIGHT IS BACK ON. MY HUSBAND AND I ARE TAKING IT BACK UP THERE ON THE 24TH. I AM BEGINNING TO BELIEVE SOMETHING IS GOING ON AND WE ARE NOT BEING TOLD ABOUT THIS VEHICLE. I HAVE CHECKED FOR RECALLS AND EVERYTHING BUT NOTHING HAS COME UP. I AM JUST ABOUT READY TO GET RID OF A 2013 CAR THAT I HAVEN'T EVEN HAD FOR A FULL 2 MONTHS. *TR
Electrical system, Air bags, Apr 1, 2015
VEHICLE WAS SERVICED BY NISSAN DEALERSHIP PER NHTSA CAMPAIGN #14V138000 ON 3/11/15. ON 3/12/15, THE OCCUPANT CLASSIFICATION SYSTEM CONTINUED TO OPERATE IMPROPERLY (E.G. NOT DETECTING AN OCCUPANT IN THE PASSENGER SEAT). THIS HAS BEEN NOTED SEVERAL TIMES SINCE THE OCS SOFTWARE WAS UPDATED BY THE OEM. *TR
Electrical system, Feb 14, 2015
MULTIPLE TIMES I'VE BEEN DRIVING AND OR SITTING IDLE. THE RADIO HAS FROZEN TO WHERE I HAVE TO PULL OVER, SHUT OFF THE VEHICLE, AND RESTART IT. THIS MAY TEMPORARILY CORRECT THE ISSUE. I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES AND MULTIPLE TIMES HAVE I BEEN LAUGHED AT AND TOLD I'M BEING RIDICULOUS. I HAVE HAD THE UNIT REPROGRAMMED, AND STILL NO LUCK. SECOND ISSUE IS MY BACKUP CAMERA. WORKS WHEN IT WANTS, HALF WAY WORKS, OR DON'T WORK AT ALL. WHERE I'M PAYING SO MUCH FOR A VEHICLE, I WOULD LIKE TO HAVE EQUIPMENT THAT WORKS. I HAVE BROUGHT THE VEHICLE FOR SERVICE MANY TIMES ABOUT THIS ONCE AGAIN I WAS TOLD NOTHING THEY COULD DO AND TO DEAL WITH IT. SOMETHING NEEDS TO BE DONE. MORE OF A HASSLE HAVING SOMETHING NEW THAN TO HAVE AN OLDER VEHICLE. *TR
Electrical system, Air bags, Structure, Engine, Feb 10, 2015, crash
WIFE WAS DRIVING WEST BOUND ON OHIO ST RT 125 DOING 40 MPH WHEN A CAR GOING EAST BOUND ON OHIO ST RT 125 ATTEMPTED TO MAKE A LEFT HAND TURN IN FRONT OF HER AND HIT HER HEAD ON BRINGING THE CAR TO A COMPLETE STOP IN JUST A COUPLE FEET. NONE OF THE AIRBAGS WENT OFF . THE SEATBELT DID NOT LOCK UP. NONE OF THE SAFETY EQUIPMENT ON THIS CAR WORKED DURING THIS HEAD ON COLLISION.... UPDATED 02/19/15 *BF UPDATED 10/28/2015*JS *TR
Electrical system, Feb 7, 2015
PASSENGER AIR BAG LIGHT STAYS ON. *JS
Electrical system, Air bags, Dec 29, 2014
AS MANY OTHERS HAVE PREVIOUSLY REPORTED, THIS 2013 ALTIMA WILL NOT DETECT AN ADULT PASSENGER (140+ LBS) AND WILL TURN OFF THE PASSENGER AIRBAG. THE INITIAL SAFETY RECALL WORK WAS PERFORMED ON THE CAR (PRIOR TO OUR PURCHASE OF THE VEHICLE), BUT THE PROBLEM CONTINUES TO HAPPEN. WE HAVE TALKED TO SEVERAL DEALERS WHO HAVE NOT BEEN ABLE TO DO ANYTHING TO FIX THE PROBLEM BECAUSE IT APPEARS THAT NISSAN DOESN'T KNOW HOW TO FIX IT. THIS HUGE SAFETY CONCERN MAKES THE CAR UNUSABLE WHEN WE NEED TO HAVE MORE THAN ONE PERSON IN THE CAR AND WE CANNOT GET THE AIRBAG TO WORK PROPERLY. NHTSA: PLEASE FORCE NISSAN TO DO SOMETHING ABOUT THIS ISSUE! *TR
Electrical system, Engine, Dec 26, 2014
I WAS TRYING TO GET INTO MY CAR TO GET TO WORK. THE KEY FOB WAS NOT WORKING AT ALL, THE DAS WAS TELLING ME THAT MY KEY I'D WAS INCORRECT. IT TOOK SEVERAL HOURS AND THE CAR FINALLY STARTED. I CALLED NISSAN AND THEY TOLD ME IT WAS MY BATTERY. I HAVE SINCE CHANGED MY BATTERY AND STILL AM HAVING THE PROBLEM. TONIGHT I WAS STUCK OUTSIDE OF MY CAR FOR HOURS B4 IT WOULD OPEN. *TR
Electrical system, Air bags, Dec 8, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG DEACTIVATED WARNING LIGHT ILLUMINATED INTERMITTENTLY WHILE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 11,000. UPDATED 01/20/15*LJ ALSO, THE KEY FOB FAILED. IT DID NOT RECOGNIZE THE KEY ID. THE CONSUMER WAS UNABLE TO UNLOCK THE DOOR. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START. UPDATED 02/231/5.*JB UPDATED 10/7/2015*JS
Electrical system, Nov 20, 2014
NOV. 7TH 2014. NAVIGATION SYSTEM QUIT ON MY 2013 ALTIMA, IT'S A V6 SL WITH ALL THE BELLS AND WHISTLES. TOOK TO MCGAVOCK NISSAN LUBBOCK TX.. IN THE PROCESS OF REPAIRS I WAS TOLD THEY BURNT THE ECM. PICKED UP CAR TUESDAY NOV. 11TH 2014. SUNDAY NOV.16TH. 2014 CAR WOULD NOT ACCELERATE. MONDAY NOV. 17TH TOW TRK PICKED UP CAR. THEY TOLD MY SON THE ACCELERATOR MODULE HAD BURNT OUT. I GOT THE PAPER MCGAVOCK HANDED ME WHEN CAR PICKED UP. ON THE 11TH ITS STATES ALL THAT WAS DONE TO THE CAR INCLUDING REPLACING THE ECM. WEDNESDAY NOV. 19TH I CALLED NISSAN USA EXPRESSED MY CONCERN ABOUT THE CAR NOT BEING TRUST WORTHY. MCGAVOCK WROTE ON SERVICE ORDER THE CAR IS FLOODING THEN THE ACCELERATOR BURNT OUT. THIS CAR IS GOING TO GIVE PROBLEMS FROM NOW ON. I TOLD NISSAN USA I WANTED A NEW CAR WITH NO COST TO ME SINCE THE CAR IS NOW BASICALLY A LEMON. MY SON TALKED TO SERVICE ADVISOR AND SERVICE MGR. THEY NOW DENY REPLACING THE ECM. SERVICE MGR SAYS THE PAPERWORK I WAS GIVEN. THE CASHIER MADE A MISTAKE SAYS HE HAS THE FINAL PAPERWORK. *TR
Electrical system, Engine, Nov 19, 2014
ON FRIDAY 14, 2014 APPROXIMATELY8:33 P.M. I WAS DRIVING DOWN N. TYRON ST IN CHARLOTTE, NC IN TRAFFIC WHEN MY CAR SHUT DOWN AUTOMATICALLY DUE TO THE KEY NOT BEING DETECTED. THE KEY WAS IN THE CAR WITH ME AND THEN A LADY MISS HITTING ME IN THE REAR BY A INCH; DUE TO MY CAR JUST CUTTING OFF INDICATING MY KEY WAS NOT IN THE CAR. I TRIED TO START THE CAR AGAIN AND IT WOULD NOT START BACK UP WHEN I PRESS THE START KEY AND THE BRAKE AT THE SAME TIME TIME; IT WILL SAY THE KEY IS NOT BEING DETECTED. WHEN I PRESS THE AUTOMATIC START BUTTON ON THE KEY, THE CAR WOULD START UP BUT WHEN I PRESS THE START BUTTON AND THE BRAKE TOGETHER IT CUT OFF AND THE SAY THING COMES UP ON THE DASHBOARD. THEN ONCE IT DID CUT ON WHEN I TRIED TO PUT THE CAR IN DRIVE THE CUTS OFF AND SAYS THE KEY IS NOT BEING DETECTED. THIS A SAFETY ISSUES AND VERY DANGEROUS, IF THE LADY BEHIND ME WAS NOT PAYING ATTENTION IT WOULD OF BEEN A BAD ACCIDENT. I DON'T TRUST MY CAR AND I AM AFRAID TO DRIVE IT AGAIN. WHEN I CALLED NISSAN THEY DIDN'T KNOW ANYTHING AND DID NOT ASSIST ME UNTIL THE FOLLOWING WEDNESDAY 19,2014 AND I HAVE BEEN WITHOUT A CAR SINCE. NO CUSTOMER SERVICE OR CONCERN ABOUT THEIR CUSTOMERS WELL-BEING AT ALL. IT BEEN 12 RECALLS ON MY VEHICLE, I HAVE NOT RECEIVED ANY NOTIFICATION OF ANY OF THEM BY CAPITAL NISSAN OF WILMINGTON OR THE REGIONAL OFFICE. *TR
Electrical system, Engine, Nov 15, 2014
I HAVE A NEW 2013 NISSAN ALTIMA SL V6 I HAVE HAD SEVERAL PROBLEMS WITH THIS NEW CAR. BLIND SIDE WARNING, AND TRACTION CONTROL LIGHT STAYED ON ONE TIME. MY CAR WOULDN'T START UP SEVERAL TIMES AFTER WALKING UP TO THE CAR AND PRESSING THE BUTTON ON THE DOOR. THE KEY WOULDN'T UNLOCK THE DOORS, IT WOULDN'T AUTO START THE CAR. I HAD TO WAIT TO GET IN MY CAR, I ACTUALLY HAD TO STICK MY KEY IN THE DOOR TO GET IN THE CAR. WHEN I DID FINALLY GET IN THE CAR AND TRY TO START IT NOTHING HAPPENED, IT SAID NO KEY THIS IS DANGEROUS I AM A FEMALE GOD FORBIDS SOMEBODY TRIES TO RAPE OR KILL ME AND I AM NOT ABLE TO GET AWAY IN MY NEW CAR THAT I PAY ALL THIS MONEY FOR EVERY MONTH. THE DASHBOARD SAYS: KEY NOT DETECTED OR NO KEY, OR INCORRECT KEY ID. MY CAR HAS BEEN IN AND OUT OF THE SHOP AND THEY STILL DOESN'T KNOW WHAT'S WRONG. I'VE RECENTLY WENT TO A DIFFERENT DEALER HOPING THEY CAN WORK ON MY CAR AND GET ME THE RESULTS I'M LOOKING FOR... I COMPLETELY HATE THIS CAR BECAUSE IT HAS BEEN N THE SHOP MORE TIMES THAN MY LAST CAR. ALL THEY KEPT SAYING WAS MORE COMPUTER PROBLEMS. I GOT MY CAR 12/2012 AND MY CAR HAS BEEN IN THE SHOP OVER 20 TIMES WITH LOTS OF ISSUES. I'M STILL WITHIN MY 36000 WARRANTY. I ALSO HEAR A CLICKING NOISE IN THE FRONT TIRE. DEALERSHIP REPLACED SOME BOLTS AND GREASED IT AS WELL. THEY SAID IT NEEDED GREASE.. THE NOISE HAS CAME BACK ABOUT 2 WEEKS LATER!! ITS TIME CONSUMING TO KEEP GOING BACK TO THE DEALERSHIP TO GET REPAIRS!! BUT I HAVE TO DO IT. I HAD THE RECALL FOR AIR BAGS BUT IT STILL DIDN'T REGISTER AN ADULT WHO SAT IN THE FRONT SEAT WHO WEIGHED ABOUT 103 LBS. SO HIS AIR BAG WOULDN'T DEPLOY IF WE GOT IN AN ACCIDENT. THAT ISN'T SAFE AT ALL.. PLS FIX AND CHANGE THAT FEATURE FOR THE SAKE OF SMALLER ADULTS. NISSAN SHOULDN'T RESTRICT THE WEIGHT OF A FRONT SEAT PASSENGER.. ALL THESE PROBLEMS.... I WILL BE OPENING UP A LEMON LAW CASE!! THIS IS RIDICULOUS!!!! *TR
Electrical system, Vehicle speed control, Nov 14, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEEDOMETER FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SPEEDOMETER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Power train, Electrical system, Oct 20, 2014
VEHICLE HAS A SHUDDER WHEN DECELERATING FROM 65 TO 60. HAS PROGRESSIVELY BEEN HAPPENING MORE OFTEN. IN ADDITION TO THE SHUDDER AT HIGHER SPEEDS, IT NOW HAS STARTED TO SHUDDER AND LACK RESPONSE AT LOWER SPEEDS AT RANDOM. THE GAS MILEAGE HAS DROPPED AT LEAST 5 MPG SINCE ALL OF THESE ISSUES STARTED. I HAVE TAKEN TO NISSAN SERVICE TWICE FOR THE SAME ISSUE. BOTH TIMES THE PROBLEM "COULDN'T BE DUPLICATED" AND THERE ISN'T A CODE THAT SHOWS ANYTHING WRONG ON COMPUTER DIAGNOSTICS. ALL SEARCHES FOR THESE ISSUES IN RELATION TO A 2013 NISSAN ALTIMA 3.5 SL, RETURN NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEMS AND NO RESOLUTION. CURRENT MILEAGE IS15,000. I HAVE BEEN TOLD TO KEEP ALL REPORTS FROM SERVICE SO IF THERE IS A PROBLEM LATER I HAVE DOCUMENTATION THAT IT HAS BEEN AN ONGOING ISSUE. IT APPEARS NISSAN SHOULD GET IN FRONT OF THIS PROBLEM QUICKLY AS IT IS NOT LEAVING A GOOD MARK ON THEIR NAME TO HAVE SUCH NEW VEHICLES WITH THIS DRASTIC OF A PROBLEM. *TR
Electrical system, Air bags, Seats, Oct 13, 2014
FOR OVER A YEAR THIS VEHICLE HAS HAD AN ISSUE WHERE THE AIRBAGS WILL TURN THEMSELVES ON AND OFF . NO MATTER IF THERE IS A PERSON IN THE PASSENGER SEAT OR NOT . THE SEAT CAN BE EMPTY AND THE AIRBAGS WARNING INDICATOR LIGHT WILL RANDOMLY COME ON AND OFF . THE SAME IS TRUE WHEN THERE IS A PERSON IN THE SEAT . THE VEHICLE WAS REPAIRED NUMEROUS TIMES RIGHT AFTER PURCHASE , IT WAS FIXED FOR THE SAFETY RECALL FOR THIS PROBLEM AND IT HAS BEEN REPAIRED NUMEROUS TIMES SINCE . THE PROBLEM CONTINUES . NISSAN CORPORATE HAS REFUSED TO RE PURCHASE THIS OBVIOUS LEMON AND HAS SAID THEY WILL CONTINUE TO ATTEMPT TO FIX IT . SINCE THEY HAVE BEEN UNABLE TO IDENTIFY THE PROBLEM ... THEY NOW HAVE RESORTED TO BLAMING THE DEALERS . SEARCH VIMEO FOR 2013 NISSAN ALTIMA AIRBAG LIGHT AND YOU WILL SEE THE VIDEO OF THIS ISSUE . *TR
Electrical system, Air bags, Oct 10, 2014
PASSENGER AIRBAG LIGHT IS STATING THAT IT IS OFF, WHEN THE SEAT WAS OCCUPIED BY AN ADULT. THERE WAS A RECALL ISSUED AND THE CAR WAS TAKEN TO THE DEALERSHIP TO HAVE THIS FIXED. THE RECALL DID NOT SOLVE THE PROBLEM. IT HAS BEEN TAKEN TO THE DEALERSHIP MULTIPLE TIMES SINCE THE RECALL TO HAVE THE PROBLEM CORRECTED. I HAVE VIDEO EVIDENCE OF THE LAST TIME IT HAPPENED. THE DEALERSHIP ([XXX]) STATES THAT NISSAN CAN NOT DO ANYTHING FURTHER. THE NISSAN 800 NUMBER STATED THE SAME. BOTH WANT TO PUSH THE ISSUE TO THE OTHER WITH NO ONE PROVIDING RESOLUTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Sep 23, 2014
I PURCHASED A 2013 NISSAN ALTIMA IN JULY 2014 WITH 36,000 MILES. ABOUT 3 WEEKS AFTER PURCHASING THIS VEHICLE, THE CHECK ENGINE LIGHT CAME ON. I TOOK IT INTO THE LOCAL NISSAN DEALER TO DETERMINE THE CAUSE. I WAS TOLD THAT THEY COULDN'T FIND THE SOURCE AND IT WOULD REQUIRE FURTHER DIAGNOSTIC TESTING FOR $80. I DISAGREED AND LEFT. TWO DAYS LATER, MY DAUGHTER AND I WERE TRAVELING ALONG INTERSTATE 10 WHEN SUDDENLY THE CAR WOULDN'T ACCELERATE. AS I MERGED OVER TO THE LEFT LANE, EVERY LIGHT ON THE DASH CAME ON AND THE ENGINE WENT DEAD JUST AS I MADE IT TO THE SHOULDER. I PUT THE CAR IN PARK AND WAITED 10 MINUTES BEFORE I ATTEMPTED TO START IT UP AGAIN. THE FOLLOWING DAY, I TOOK THE CAR BACK TO MY LOCAL NISSAN DEALER. AT THAT POINT, THEY TOLD ME THERE WAS AN ELECTRICAL MALFUNCTION THAT WAS COVERED UNDER WARRANTY BUT THEY WOULD NEED TO ORDER A REPLACEMENT PART. I WAS WITHOUT A VEHICLE FOR 3 DAYS WHEN I RECEIVED A CALL THAT THE CAR WAS READY. I SENT MY MOTHER TO PICK UP THE CAR BECAUSE I WAS AT WORK. THEY DIDN'T PROVIDE ANY REPAIR SUMMARY TO SHOW WHAT REPAIRS WERE MADE. FAST FORWARD THREE WEEKS...MY FAMILY WAS TRAVELING TO MOBILE, ALABAMA TO DEPART FOR OUR ANNUAL WALT DISNEY WORLD TRIP, WHEN YOU GUESSED IT...THE CAR WOULDN'T ACCELERATE ALTHOUGH MY FOOT WAS LITERALLY ON THE GROUND. I PULLED OVER ONCE AGAIN AND DIDN'T TRY TO START THE ENGINE AGAIN FOR ABOUT 20 MINUTES. THE SERVICE ENGINE LIGHT HAS BEEN ON EVERY SINCE. I HAVE CONSTANTLY FOUGHT WITH THE SELLER (BOB TYLER TOYOTA) ABOUT RETURNING THIS VEHICLE. I SOLD A 2006 HONDA ACCORD EX-L WITH 176,000 MILES TO PURCHASE THIS LEMON. IT IS AN ABSOLUTE CLUNKER. WILL SOMEONE PLEASE SUGGEST OTHER OPTIONS FOR ME??? *TR
Electrical system, Air bags, Sep 5, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER'S SEAT DID NOT ACKNOWLEDGE WHEN A PASSENGER WAS OCCUPYING THE SEAT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING BUT WAS UNABLE TO BE DIAGNOSED. THE FAILURE PERSISTED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIR BAGS , ELECTRICAL SYSTEM) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Electrical system, Air bags, Aug 18, 2014
WITH 130 - 140 LB PASSENGER IN FRONT PASSENGER SEAT, DASHBOARD INDICATOR SIGNALS THAT FRONT PASSENGER AIRBAG WILL NOT DEPLOY. VEHICLE HAS BEEN RETURNED TO DEALER FOR RECALL SERVICE UNDER NHTSA CAMPAIGN NUMBER 14V138000, BUT THIS DID NOT RESOLVE THE PROBLEM. *TR
Electrical system, Air bags, Aug 12, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS WHERE THE FAILURE WAS UNABLE T BE REPLICATED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIRBAGS, ELECTRICAL SYSTEM) BUT THE FAILURE RECURRED. THE CONTACT NOTICED THAT THE AIR BAG LIGHT WAS INDICATING THE AIR BAG WAS OFF WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.