2013 Nissan Altima

Problems, recalls and owner-reported issues

Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.

Complaints by model year
  1. 2,312

Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.

Primary concernAir bags514 reports · 22% of complaints
Owner complaints2,312Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Air bags514
  2. Power train505
  3. Exterior lighting442
  4. Suspension289
  5. Other or unspecified240
  6. Electrical system159
  7. Engine158
  8. Structure134

Recalls and investigations

  1. Latches/locks/linkages, hood, latchMay 28, 2020

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.

    Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

    Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owner’s Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.

    Campaign 20V315000 on NHTSA.gov

  2. Air bags, sensor, occupant classificationDec 19, 2016

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.

    If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.

    Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

    Campaign 16V911000 on NHTSA.gov

  3. Air bags, sensor, occupant classificationApr 26, 2016

    Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

    If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

    Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

    Campaign 16V244000 on NHTSA.gov

  4. Latches/locks/linkages, hood, latchJan 22, 2016

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.

    If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

    These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.

    Campaign 16V029000 on NHTSA.gov

  5. Air bags, frontalOct 20, 2015

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.

    If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

    Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.

    Campaign 15V681000 on NHTSA.gov

  6. Fuel system, gasolineAug 4, 2015

    Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.

    If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.

    Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

    Campaign 15V486000 on NHTSA.gov

  7. Latches/locks/linkages, hood, latchFeb 27, 2015

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.

    If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

    Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.

    Campaign 15V116000 on NHTSA.gov

  8. Latches/locks/linkages, hood, latchSep 15, 2014

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.

    If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

    Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.

    Campaign 14V565000 on NHTSA.gov

  9. Electrical system, softwareMar 25, 2014

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

    If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

    Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.

    Campaign 14V138000 on NHTSA.gov

  10. Tires, temporary/emergency spare tireApr 24, 2013

    Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.

    Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.

    Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.

    Campaign 13V158000 on NHTSA.gov

  11. Air bagsMar 1, 2013

    Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.

    If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.

    Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

    Campaign 13V069000 on NHTSA.gov

  12. SteeringOct 10, 2012

    Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.

    The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.

    Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.

    Campaign 12V494000 on NHTSA.gov

Representative owner complaints: electrical system

159 reports, newest first. Show all

  1. Electrical system, Air bags, Seats, May 31, 2013

    WELL I NOTICED THAT MY PASSENGER AIRBAG OFF LIGHT WAS ON WITH A PASSENGER SITTING IN THE VEHICLE, IT HAS DONE THIS MANY TIMES, AND I EVEN HAVE A VIDEO OF ME SITTING IN IT AND I WEIGHT 180LBS WITH THE LIGHT ON WHILE THE CAR IS BEING DRIVEN. I HAVE TAKEN IT IN TO THE DEALERSHIP 3 DIFFERENT TIMES FOR THIS PROBLEM. EACH TIME THEY HAVE TOLD ME THAT THEY HAVE RESET THE SEAT. IT IS STILL DOING IT, THE VIDEO CAME AFTER THE THIRD TIME AND JUST 3 DAYS AGO. I CALLED NISSAN ABOUT THIS AND MY OTHER BIG PROBLEMS AND THEY HAVE TOLD ME THAT I SHOULD TAKE IT TO ANOTHER DEALER. THERE IS A RECALL ON THIS THROUGH NISSAN AND YET I HAVE BROUGHT IT IN 3 SEPARATE TIMES AND THEY STILL KEEP TELLING ME ITS OK. NO SIR. NISSAN SEEMS TO JUST NOT CARE I HAVE ASKED THEM MANY TIMES FOR A NISSAN REP TO COME OUT AND LOOK AT MY CAR AND THEY JUST KEEP TELLING ME TO TAKE IT TO A DIFFERENT DEALER. THE PROBLEM IS ALL THE NISSAN DEALERS AROUND ME ARE OWNED AND MANAGED BY THE SAME COMPANY. AND NISSAN WILL NOT HELP ME WITH A LOANER CAR IF I DRIVE IT 200 MILES AWAY TO THE NEXT DEALER. SO I AM JUST SCREWED. VERY UPSET WITH HOW NISSAN RUNS THEIR BUSINESS. THIS IS MY FIRST AND LAST NISSAN EVER! *TR

  2. Electrical system, May 31, 2013

    WELL MY BLIND SPOT MONITORING SYSTEM AND LANE DETECTION SYSTEM BOTH DO NOT WORK CORRECTLY. MY BSM WILL LIGHT UP WHEN THERE IS NOT A CAR THERE AS WELL AS NOT LIGHT UP WHEN THERE IS A CAR THERE. THIS HAPPENS VERY OFTEN BUT NOT EVERYTIME. WHEN IT RAINS IT HAPPENS ALMOST EVERYTIME. I TOOK IT IN TO THE DEALER AND THEY TOLD ME IF YOU READ THE OWNERS MANUAL IT SAYS THAT THIS MAY NOT WORK PROPERLY. REALLY? I BOUGHT KNOWING THE SALESMAN TOLD ME THIS FEATURE WORKS NOT THAT IT DOES NOT WORK! THEY DIDN'T EVEN TRY TO DIAGNOSE IT. VERY SAD. AND SAME WITH THE LDS WHERE IT WILL BEEP AND BLINK AND I AM NOT EVEN OUT OF MY LAN. AGAIN THIS HAPPENS WHEN IT IS DRY, WET, SUNNY, CLOUDY, SNOWING. THERE IS SOMETHING WRONG AND NISSAN DOES NOT WANT TO FIX IT EVEN THOUGH THE CUSTOMERS HAVE SPENT ALOT OF MONEY ON THESE FEATURES! *TR

  3. Electrical system, May 15, 2013

    THE INSTRUMENT PANEL STOPPED WORKING COMPLETELY WHILE I WAS DRIVING - EVERYTHING WENT DARK AND GAUGES DROPPED TO ZERO. THE DEALER TOOK IT RIGHT AWAY AND THEY ARE REPLACING THE ENTIRE INSTRUMENT CLUSTER. THE CAR HAS 940 MILES ON IT AT THE TIME AND I HAD PURCHASED IT NEW 14 DAYS EARLIER. MILES DID NOT ACCUMULATE ON DRIVE TO THE DEALER (I COULD SEE THIS B/C I STOPPED THE CAR WHEN THE PANEL WENT DARK, BUT UPON RESTARTING THE MILEAGE WOULD DISPLAY BRIEFLY THEN DISAPPEAR. I DID THIS AGAIN AFTER I DROVE ABOUT 15 MILES TO THE DEALER - MILES WERE THE SAME). *TR

  4. Electrical system, Engine, Apr 5, 2013

    I WAS DRIVING A BRAND-NEW, NISSAN ALTIMA RENTAL CAR ON A BUSINESS TRIP. AFTER I RETURNED TO MY HOTEL ONE AFTERNOON, I FORGOT TO TURN THE ENGINE OFF. THIS VEHICLE HAS A KEY FOB AND A "START/STOP" BUTTON ONLY. THERE IS NO METAL KEY. AFTER I EXITED THE VEHICLE, I NOTICED THAT THE HORN DID NOT HONK WHEN I LOCKED THE VEHICLE WITH THE KEY FOB. THE TRUNK RELEASE DID NOT AUTOMATICALLY OPEN WHEN I USED THE KEY FOB. I MANUALLY PRESSED A BUTTON UNDER THE TRUNK LID TO RETRIEVE MY BAG. THE NEXT MORNING, I NOTICED STEAM AND WATER COMING OUT OF THE EXHAUST TAILPIPES. (IT WAS APP. 34 DEGREES THAT MORNING.) I DISCOVERED THAT THE ENGINE WAS STILL RUNNING, AND THE CAR USED APP. 3/8S OF A TANK OF GASOLINE OVERNIGHT. MY CONCERN IS THAT A CAR LIKE THIS COULD BE DRIVEN INTO A GARAGE WITH THE ENGINE LEFT ON, AND THEN THE OCCUPANTS OF THE RESIDENCE COULD GET CARBON MONOXIDE POISONING FROM THE EXHAUST FUMES. THIS VEHICLE NEEDS SOME TIME OF WARNING BELL, CHIME, ETC. TO REMIND THE DRIVER THAT THE ENGINE IS STILL RUNNING IF THEY OPEN THE DRIVER'S SIDE DOOR AND/OR EXIT THE VEHICLE. THANK-YOU. *TR

  5. Electrical system, Feb 18, 2013

    THE BSW AND LDW MALFUNCTIONED WHILE DRIVING ON BOARD FLASHED MALFUNTION AND SLIPP LIGHT WENT ON LESS THEN A WEEK HAVING THE CAR BRAND NEW FROM THE DEALER. *TR

  6. Electrical system, Visibility/wiper, Jan 28, 2013

    WHILE DRIVING ON THE HIGHWAY DURING RAIN THE WINDSHIELD WIPERS BEGAN TO OPERATE INTERMITTENTLY. BROUGHT VEHICLE IN FOR SERVICE. INFORMED BY SERVICE PERSON THAT PROBLEM COULD NOT BE DUPLICATED, HOWEVER AN UPDATE IS BEING MADE FOR ALL VEHICLES AND I WILL RECEIVE A NOTICE IN THE MAIL TO BRING IN. AS OF TODAY THE WINDSHIELD WIPERS CONTINUE TO OPERATE INTERMITTENTLY RENDERING THE VEHICLE USELESS DURING INCLEMENT WEATHER. *TR

  7. Electrical system, Air bags, Jan 22, 2013

    THERE IS AN INTERMITTENT PASSENGER AIRBAG DETECTION ISSUE WITH 2013 NISSAN ALTIMA 2.5 SV. THERE WERE IN MULTIPLE TIMES WHEN A FULL GROWN PERSON(WEIGHT > 150LBS) SITTING ON THE PASSENGER SIDE, WHILE CAR WAS BEING DRIVEN, 'PASSENGER SIDE AIR BAG OFF' INDICATOR WOULD TURN ON, INDICATING THAT CAR IS NOT DETECTING ANYONE IN THE FRONT PASSENGER SIDE AND IN RESULT AIRBAGS WERE TURNED OFF. THIS WARNING INDICATION STAYED ON THROUGHOUT OUR DRIVE AND SOMETIMES TURNED OFF AFTER 10-15 MINUTES OF DRIVE AND IN OTHER OCCASIONS IT DIDN'T TURN OFF AT ALL UNTIL CAR WAS TURNED OFF. IF THIS WAS JUST A FEATURE ISSUE THEN MUCH LOWER PRIORITY SHOULD BEEN ASSIGNED BUT IT IS A MAJOR SAFETY ISSUE/CONCERN AND I REQUEST AN INVESTIGATION. A BLATANT DISREGARD FROM THE MANUFACTURER OF THIS ISSUE MAY RESULT IN DEATH, INJURY AND PROPERTY DAMAGE. I REQUEST THE HELP OF NHTSA FOR QUICK AND THOROUGH INVESTIGATION ON THIS MATTER. THANK YOU! *TR

  8. Electrical system, Air bags, Seats, Jan 9, 2013

    FEMALE PASSENGER, 5FT. 0IN., WEIGHING 100LBS CAUSES FRONT PASSENGER AIRBAG TO BE DISABLED (FRONT PASSENGER AIRBAG STATUS LIGHT ON). LIGHT WOULD GO AWAY AFTER A WHILE. FOR A FEMALE PASSENGER, 5FT. 5IN., WEIGHING 120-125LBS CAUSES INTERMITTENT FRONT PASSENGER AIRBAG OPERATION. APPEARED TO OPERATE NORMALLY BEFORE. 12/24/2012: VEHICLE WAS BROUGHT TO DEALER AND WAS FOUND THAT THE SCALE ON THE FRONT PASSENGER SIDE SEAT WAS OFF BY 25. SCALE WAS ZEROED OUT IN THE FRONT PASSENGER SEAT. ISSUE APPEARS TO BE RESOLVED FOR FEMALE PASSENGER, 5FT. 5IN., WEIGHING 120-125LBS. 01/07/2013: FRONT PASSENGER AIRBAG DISABLED FOR MALE PASSENGER 5FT. 6IN., WEIGHING 160LBS. RESOLVED BY RESTARTING VEHICLE. *TR

  9. Electrical system, Air bags, Seats, Nov 26, 2012

    INTERMITTENTLY, "PASSENGER AIRBAG OFF" WARNING LIGHT REMAINS ON EVEN THOUGH PASSENGER (130 LBS) IS IN THE FRONT PASSENGER, IT OCCURRED SEVERAL TIMES, HAD TO TURN OFF AND RESTART THE CAR TO CLEAR THE LIGHT. *TR