2013 Nissan Altima

Problems, recalls and owner-reported issues

Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.

Complaints by model year
  1. 2,312

Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.

Primary concernAir bags514 reports · 22% of complaints
Owner complaints2,312Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Air bags514
  2. Power train505
  3. Exterior lighting442
  4. Suspension289
  5. Other or unspecified240
  6. Electrical system159
  7. Engine158
  8. Structure134

Recalls and investigations

  1. Latches/locks/linkages, hood, latchMay 28, 2020

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.

    Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

    Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owner’s Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.

    Campaign 20V315000 on NHTSA.gov

  2. Air bags, sensor, occupant classificationDec 19, 2016

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.

    If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.

    Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

    Campaign 16V911000 on NHTSA.gov

  3. Air bags, sensor, occupant classificationApr 26, 2016

    Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

    If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

    Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

    Campaign 16V244000 on NHTSA.gov

  4. Latches/locks/linkages, hood, latchJan 22, 2016

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.

    If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

    These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.

    Campaign 16V029000 on NHTSA.gov

  5. Air bags, frontalOct 20, 2015

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.

    If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

    Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.

    Campaign 15V681000 on NHTSA.gov

  6. Fuel system, gasolineAug 4, 2015

    Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.

    If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.

    Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

    Campaign 15V486000 on NHTSA.gov

  7. Latches/locks/linkages, hood, latchFeb 27, 2015

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.

    If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

    Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.

    Campaign 15V116000 on NHTSA.gov

  8. Latches/locks/linkages, hood, latchSep 15, 2014

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.

    If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

    Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.

    Campaign 14V565000 on NHTSA.gov

  9. Electrical system, softwareMar 25, 2014

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

    If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

    Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.

    Campaign 14V138000 on NHTSA.gov

  10. Tires, temporary/emergency spare tireApr 24, 2013

    Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.

    Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.

    Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.

    Campaign 13V158000 on NHTSA.gov

  11. Air bagsMar 1, 2013

    Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.

    If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.

    Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

    Campaign 13V069000 on NHTSA.gov

  12. SteeringOct 10, 2012

    Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.

    The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.

    Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.

    Campaign 12V494000 on NHTSA.gov

Representative owner complaints: exterior lighting

442 reports, newest first. Show all

  1. Exterior lighting, Jun 9, 2020

    THE LOW BEAM LIGHTS DO NOT PROJECT LIGHT OUT AT NIGHT. EVEN AFTER REPLACING WITH THE SAME TYPE BULB OR EVEN HIGH DEFINITION BULBS, NONE OF THEM PROJECT LIGHT. I CANNOT SEE WHILE DRIVING WITH THE LOW BEAMS. I HAVE TO DRIVE WITH MY HIGH BEAM LIGHTS ON AT NIGHT. *TR

  2. Exterior lighting, Jun 7, 2020

    FRONT HEADLIGHTS DO NOT PROJECT OUT ENOUGH TO BE ABLE TO FARTHER WHEN DRIVING CAUSING A HUGE RISK OF AN ACCIDENT ESPECIALLY WHEN YOU DON'T KNOW THE ROADS , YOU ARE NOT ABLE TO SEE WHAT IS AHEAD OF YOU UNLIKE OTHER VEHICLES DO, AND WHEN IT RAINS IT LOOKS LIKE YOU DON'T HAVE YOUR HEAD LIGHTS ON SO YOU I HAVE TO DRIVE WITH MY HIGH BEAMS ON AND WHEN PASSING OTHER VEHICLES I HAVE TO SHUT THE HIGH BEAMS OFF AND I CANNOT SEE THE ROAD , I HAVE GONE OFF THE ROAD AND ALMOST CRASHED DUE TO NOT BEING ABLE TO SEE , THIS IS A HUGE PROBLEM FOR THIS I HAVE OWNED A 2011 NISSAN ALTIMA AND DID NOT HAVE THIS PROBLEM WHAT SO EVER , THERE ARE SO MANY COMPLAINTS ,

  3. Exterior lighting, Jun 4, 2020

    HEAD LIGHTS VERY DIM CAN HARDLY SEE FAR DOWN ROAD. *TR

  4. Exterior lighting, Visibility/wiper, Jun 3, 2020

    YOU CAN NOT USE REGULAR LIGHTS TO SEE WITH THIS CAR AT NIGHT. YOU MAY GET A GOOD FOOT OF LIGHTING IN FRONT OF THE CAR. VERY DANGEROUS. YOU COULD BE DRIVING DOWN THE HIGHWAY AND BE SURPRISED BY A CURB OR GOING DOWN A STREET AT NIGHT WITH NO LIGHTING AROUND YOU AND HIT SOMETHING BC YOU CAN'T SEE ANYTHING. THE BRIGHTS WORK WONDERS BUT I CAN'T JUST GO AROUND BLINDING PEOPLE... *TR

  5. Exterior lighting, May 25, 2020

    THE HEADLIGHTS ON MY 2013 NISSAN ALTIMA ARE VERY DIM. HAD THE BULBS REPLACED BUT HAVING THE SAME PROBLEM.

  6. Exterior lighting, Air bags, Apr 28, 2020

    HEADLIGHTS VERY DIM, CANT SEE AT NIGHT UNLESS YOU USE THE BRIGHTS, VERY DANGEROUS, AND PASSENGER AIRBAG REMAINS OFF, COMMON PROBLEM ON A 2013 NISSAN ALTIMA.

  7. Exterior lighting, Apr 21, 2020

    TERRIBLE HEADLIGHTS. I HAVE ALREADY CHANGED COUPLE LOW BEAM BULB IN ORDER TO INCREASE NIGHT VISION, BUT THE RESULT DIDN'T CHANGE MUCH. I DO NOT SEE ANY ROADS CLEARLY WHEN I DRIVE NIGHT TIME SO IT'S NOT SAFE AT ALL.

  8. Exterior lighting, Apr 11, 2020

    MY HEADLIGHTS HAVE DETERIORATED OVER TIME AND NOW I CANNOT SEE AT NIGHT UNLESS I AM USING MY BRIGHT LIGHTS. I WORK AT NIGHT A LOT AND IT'S VERY DANGEROUS AND I'M VERY SCARED.

  9. Exterior lighting, Mar 14, 2020

    PURCHASED A 2013 NISSAN ALTIMA,07/2013 ON FEBRUARY 2014. ALL SEEMED TO BE FINE, ONE YEAR AFTER PURCHASETHE LOW BEAM LIGHTS WERE VERY DIM .IT WAS DIFFICULT DRIVING WITHOUT USING THE HIGH BEAM WHEN L COULD. THE FORUM'S L VIEWED, STATED THIS IS A COMMON PROBLEM WITH 2013-2018. VISIT THE DEALER TODAY FOR RECALLS AND THEY TOLD ME THAT ISSUE IS NOT COVER BY WARRANTY.

  10. Exterior lighting, Mar 9, 2020

    LOWBEAMS HAVE DIMMED TO THE POINT WHERE I CAN NOT DRIVE AT NIGHT UNLESS I USE HIGHBEAMS. LOWBEAMS ARE LIKE DRIVING WITH PARKING LIGHTS ONLY

  11. Exterior lighting, Air bags, Mar 6, 2020

    AIR BAG HAS HAD RECALLS TAKEN CARE OF BUT NOW HAS AN AIRBAG LIGHT ON. ALSOHDADLIGHTS ARE VERY DIM WHEN DRIVING. NEW BULBS HAVE BEEN REPLACED.

  12. Exterior lighting, Mar 6, 2020

    HEAD LIGHTS JUST DIMMED UNABLE TO DRIVE AT NIGHT

  13. Exterior lighting, Mar 5, 2020

    THE FRONT LOW BEAM REGULAR HEADLIGHTS ARE WAY TOO DIM NOW, THERE'S BARELY ANY ILLUMINATION. MY WIFE WAS JUST PULLED OVER LAST NIGHT AS THE OFFICER THOUGHT SHE HAD HER LIGHTS OFF. IT'S BEEN THIS WAY FOR A WHILE AND SO MANY PEOPLE ONLINE ARE REPORTING THE SAME PROBLEM. THE BULBS THEMSELVES ARE JUST FINE. IT APPEARS TO BE THE REFLECTIVE COATING IN THE PROJECTOR HOUSING THAT BURNS OFF AND THEN IT BASICALLY STOPS PROJECTING ANY LIGHT OUT. VERY DANGEROUS AND NOW GETTING PULLED OVER. THIS REALLY SHOULD BE A RECALL AS YOU CAN BARELY SEE AT NIGHT. LOTS OF SIMILAR COMPLAINTS HERE: HTTPS://WWW.CARCOMPLAINTS.COM/NISSAN/ALTIMA/2013/LIGHTS/DIM_LOW_BEAMS.SHTML

  14. Exterior lighting, Mar 4, 2020

    THE LOW BEAM HEADLIGHTS ARE SO DIM PASSENGERS DO NOT WANT TO RIDE IN MY CAR BECAUSE THEY FEAR FOR THEIR SAFETY. I CANNOT SEE MORE THAN A FEW FEET IN FRONT OF THE CAR UNLESS I HAVE HIGH BEAMS ON. THIS IS THE CASE ON COUNTRY ROADS AT NIGHT. IN THE CITY, I MUST COMPLETELY RELY ON STREET LIGHTS AS THEY OVERWHELM THE HEADLIGHTS OF MY CAR.

  15. Exterior lighting, Mar 4, 2020

    TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLAMPS FAILED TO ADEQUATELY PROVIDE ILLUMINATION FOR SAFE DRIVING. THE VEHICLE WAS TAKEN TO SHEEHY NISSAN OF MANASSAS LOCATED AT (9010 LIBERIA AVE, MANASSAS, VA 20110). THE CONTACT WAS INFORMED THAT BOTH HEADLAMP ASSEMBLY NEEDED TO BE REPLACED DUE TO THE PROJECTOR BOWL FADING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,254.

  16. Power train, Exterior lighting, Mar 4, 2020

    LIGHTING THE HEADLIGHTS ARE VERY DIM AT NIGHT HARD TO SEE WITHOUT THE BRIGHTS ON. WAS INFORMED THAT REFLECTIVE MATERIAL DETERIORATION IS THE CAUSE. NO RECALL FROM THE MANUFACTURER. TRANSMISSION THE CVT TRANSMISSION HAS GONE OUT ON ME AT 67,000 AND AGAIN AT ABOUT 186000 MILES. NO COMPENSATION OR RECALL FROM THE MANUFACTURER ON THIS EITHER. POOR QUALITY.

  17. Exterior lighting, Feb 29, 2020

    THE HEADLIGHTS HAVE DIMMED AND CAN BARELY SEE AT NIGHT. THIS IS A VERY SERIOUS SAFETY ISSUE THAT IS KNOWN BY NISSAN AND THERE ARE NUMEROUS ISSUES REPORTED ALL OVER THE INTERNET. THIS MUST BE CORRECTED BY THE MANUFACTURER IMMEDIATELY BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. I OWN 2 OF THESE VEHICLES AND THEY BOTH HAVE THE SAME ISSUES WITH POOR HEADLIGHT PROJECTION! THE HEADLIGHT REFLECTOR DETERIORATION IS SO BAD THAT I CAN SEE THE SHADOW OF MY CAR IN MY HEADLIGHT BEAMS FROM THE CAR'S HEADLIGHTS BEHIND ME. I DO NOT FEEL THAT THE OWNERS OF THESE VEHICLES SHOULD BEAR THE COST FOR REPLACEMENT OF OEM PARTS AND/OR AFTERMARKET PARTS DUE TO THIS ISSUE BEING THE #2 COMPLAINT ON NHTSA WEBSITE BEHIND AIRBAGS AND AMOUNTS TO 15% OF ALL COMPLAINTS FILED AGAINST THE VEHICLE. THE MANUFACTURER SHOULD ISSUE RECALL IMMEDIATELY FOR INSPECTION AND REPAIR/REPLACEMENT RESOLUTION BY CERTIFIED DEALER.

  18. Exterior lighting, Feb 29, 2020

    THE HEADLIGHTS HAVE DIMMED AND CAN BARELY SEE AT NIGHT. THIS IS A VERY SERIOUS SAFETY ISSUE THAT IS KNOWN BY NISSAN AND THERE ARE NUMEROUS ISSUES REPORTED ALL OVER THE INTERNET. THIS MUST BE CORRECTED BY THE MANUFACTURER IMMEDIATELY BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. I OWN 2 OF THESE VEHICLES AND THEY BOTH HAVE THE SAME ISSUES WITH POOR HEADLIGHT PROJECTION! THE HEADLIGHT REFLECTOR DETERIORATION IS SO BAD THAT I CAN SEE THE SHADOW OF MY CAR IN MY HEADLIGHT BEAMS FROM THE CAR'S HEADLIGHTS BEHIND ME. I DO NOT FEEL THAT THE OWNERS OF THESE VEHICLES SHOULD BEAR THE COST FOR REPLACEMENT OF OEM PARTS AND/OR AFTERMARKET PARTS DUE TO THIS ISSUE BEING THE #2 COMPLAINT ON NHTSA WEBSITE BEHIND AIRBAGS AND AMOUNTS TO 15% OF ALL COMPLAINTS FILED AGAINST THE VEHICLE. THE MANUFACTURER SHOULD ISSUE RECALL IMMEDIATELY FOR INSPECTION AND REPAIR/REPLACEMENT RESOLUTION BY CERTIFIED DEALER.

  19. Exterior lighting, Feb 25, 2020

    THE LOW BEAM HEADLIGHTS HAVE DIMMED OVER TIME TO THE POINT THAT THEY DO NOT PROVIDE ADEQUATE ILLUMINATION TO ALLOW FOR NIGHT DRIVING.

  20. Exterior lighting, Feb 25, 2020

    I HAVE BEEN EXPERIENCING VERY POOR LIGHTING FROM MY 2013 NISSAN ALTIMA HEADLAMPS. IT IS VERY DIFFICULT TO SEE WHILE DRIVING AT NIGHT, LIGHTING IS TERRIBLE AND VERY UNSAFE. I HAVE MENTIONED TO DEALER MANY TIMES, AND THEY HAVE TOLD ME THERE IS NO CURRENT RECALL. I'M SHOCKED, AS I HAVE READ MANY COMPLAINTS ONLINE, AND THE NHTSB HAS NOT RECALLED THESE VEHICLES FOR SAFETY CONCERNS. WHY IS NISSAN DOING NOTHING???

  21. Exterior lighting, Feb 21, 2020

    TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLAMPS WERE INADEQUATE FOR SAFE DRIVING. THE CONTACT STATED THAT THE HI BEAM HEADLAMP WAS USED FOR NIGHTTIME DRIVING. THE VEHICLE WAS TAKEN TO PINE BELT NISSAN OF KEYPORT DEALER, (111 NJ-36, KEYPORT, NJ 07735) AND WAS DIAGNOSED THAT THE HEADLIGHT REFLECTOR FAILED. THE CONTACT WAS INFORMED THAT THE HEADLAMP HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 53,839.

  22. Exterior lighting, Visibility/wiper, Feb 20, 2020

    LOW BEAM HEADLIGHTS SO DIM THAT THEY PROVIDE ALMOST NO LIGHT TO SEE THE ROAD. I'VE SEE SIMILAR COMPLAINTS FROM MANY NISSAN ALTIMA 2013-15 OWNERS. THIS IS UNSAFE AND NISSAN WON'T ACKNOWLEDGE THIS. IT HAD BEEN GETTING WORSE OVER THE PAST YEAR. I REPLACED BULBS BUT THEY DID NO GOOD. PROBLEM IS IN HEADLIGHT REFLECTOR HOUSING WHICH REFLECTS BULB'S LIGHT. LINING DEGRADES/BURNS OFF AND LIGHT THEN GETS ABSORBED, NOT REFLECTED.

  23. Exterior lighting, Feb 19, 2020

    TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE BEAM FROM THE HEADLAMPS WERE INSUFFICIENT SAVE OPERATION OF THE VEHICLE AT NIGHT OR EARLY MORNING. THE CONTACT STATED THAT THE HEADLAMP BULBS WERE REPLACED HOWEVER, THE REPLACEMENT FAILED TO ADDRESS THE FAILURE. THE VEHICLE WAS TAKEN TO GERALD NISSAN OF NORTH AURORA (213 HANSEN BLVD, NORTH AURORA, IL 60542) WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WITH THE REFLECTOR ON THE INSIDE OF THE HEADLAMP HOUSING WAS DEFECTIVE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 103,000.

  24. Exterior lighting, Feb 19, 2020

    HEADLIGHTS HAVE BEEN VERY DIM FOR YEARS AND NOW ARE WAY WORSE. I CAN'T SEE AT ALL TO DRIVE AT NIGHT, EXCEPT WHEN I DRIVE WITH MY LIGHTS ON BRIGHT CONSTANTLY AND EVEN THOSE AREN'T GREAT. I HAVE HAD NO ONE FLASH ME WITH MY BRIGHTS ON, IF THAT IS ANY INDICATION OF HOW BAD THEY ARE. I HAVE HAD MANY ALMOST ACCIDENTS BECAUSE OF THIS. THIS IS AN EXTREMELY URGENT SAFETY ISSUE. I LOVE MY CAR AND THERE IS NOTHING WRONG WITH IT, EXCEPT FOR THIS. NISSAN NEEDS TO DO SOMETHING FOR ITS CUSTOMER'S SAFETY. I AM LOOKING AT TRADING IT IN BECAUSE OF THIS EVEN THOUGH I REALLY DON'T WANT TO AND NEVER BUYING NISSAN AGAIN. ( I OWN THREE NISSAN CARS PRESENTLY AND THIS ONE IS JUST HORRIBLE.)

  25. Exterior lighting, Feb 18, 2020

    HALOGEN HEADLAMPS EXTREMELY DIM. USING VEHICLE LOW BEAMS, I CANNOT DIFFERENTIATE BETWEEN ASPHALT AND RAISED PAVEMENT LINES DURING LIGHT OR MODERATE RAIN. WHEN REPLACED HALOGEN LIGHTS WITH BRIGHTER LED HEADLAMPS, THE HEADLAMPS STILL APPEAR DIM AND I CAN SAFELY LOOK DIRECTLY THROUGH THE PROJECTOR AT THE NEW HEADLIGHT (I CANNOT SAFELY LOOK AT SAID LED BULB WHEN NOT INSTALLED IN THE HEADLAMP ASSEMBLY. RPMS AND REFLECTIVE SIGNS ARE NOT VISIBLE UNTIL WITHIN 20 FEE (OR NOT AT ALL IN MANY CASES), CAUSING ME TO MISS TURNS. IN THE IMAGE PROVIDED, THE BRAND NEW 1,600 LUMEN LED HEADLAMPS (BOTTOM) ARE PLACED IN REFERENCE TO A 750 LUMEN LED FLASHLIGHT