2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints: power train
505 reports, newest first. Show all
Power train, Oct 5, 2016
SHIFT ASSEMBLY - TRANSMISSION: MY CAR IS A 2013 NISSAN ALTIMA AND IT WILL NOT GO OUT OF PARK AT TIMES THERE IS A DEFAULT WITH THE SHIFT GEAR ASSEMBLY THAT NEED TO BE RECALLED OR INVESTIGATED. I HAVE HAD THIS CAR FOR ONLY A YEAR. I HAVE ALSO HEAR RUMORS ABOUT THESE TYPE OF CARS HAVING TRANSMISSION ISSUES. THE COST FOR THE REPAIRS TO FIX THIS CAR IS $600.00 AND THIS SHOULD BE ON THE MANUFACTURE END AND NOT THE CONSUMER. I ACTUALLY BELIEVED NISSAN AND HONEST COMPANY WHEN IT CAME TO VEHICLE SAFETY BUT THE TECH ADVISED ME THAT IF IT IS NOT UNDER RECALL THEN THERE IS NOTHING THAT THEY CAN DO. SO OK THAT MEANS UNLESS SOMEONE IS NOT INJURED OR KILLED THIS IS YOUR PROBLEM EVEN THOUGH WE KNOW THESE CARS HAVE THIS PROBLEM. I WOULD LIKE FOR ANYONE WHO IS HAVING THESE ISSUES TO PLEASE REPORT IT BECAUSE I AM TRADING THIS PIECE OF JUNK IN AS SOON AS POSSIBLE.
Power train, Sep 29, 2016
MY CAR WAS GOING ABOUT 75MPH THEN IT STARTED STALLING AND LOSING SPEED. WHEN I STOPPED AND PARKED I PUT THE CAR BACK IN DRIVE AND THE CAR WOULDN'T MOVE. I HAD TO PUSH THE GAS PEDAL ALL THE WAY TO THE FLOOR. THEN THE CAR JUMPED INTO GEAR. BUT IT STALLS. THEY SAID IT'S A FAILED TRANSMISSION.
Power train, Sep 29, 2016
I HAVE A 2013 NISSAN, ALTIMA WITH 60,000 MILES AND MY TRANSMISSION HAS GONE OUT. I HAD A 2010 ALTIMA AND THE TRANSMISSION WENT OUT ON I IT AS WELL. I PURCHASED BOTH VEHICLES FROM NALLEY NISSAN. WHEN I PURCHASED THE 2013 ALTIMA THE SALESMAN TOLD US THAT THEY HAVE MADE SOME IMPROVEMENTS TO THE TRANSMISSION, BUT THAT IS A LIE. I
Power train, Electrical system, Engine, Sep 21, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED. IN ADDITION, THE VEHICLE FAILED TO SHIFT OUT OF THE DRIVE GEAR. THE CONTACT, WHO HAD AN INFANT PRESENT, HAD TO ENGAGE THE EMERGENCY HAZARD LIGHTS AND RECEIVED HELP PUSHING THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT PLACED A SCREWDRIVER IN THE GEAR SHIFTER TO HELP CHANGE GEARS, AND WAS ABLE TO RESTART THE VEHICLE ON THE THIRD ATTEMPT. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE SHIFTER CYLINDER WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Power train, Sep 21, 2016
TORQUE CONVERTER SHOT, NEEDS TRANSMISSION REPLACED
Power train, Sep 15, 2016
I OWN A 2013 NISSAN ALTIMA WHICH I PURCHASED NEW. THE CAR HAS APPROXIMATELY 90K MILES ON IT NOW. ABOUT 5 MONTHS AGO THE CAR BEGINNING DYING WHEN PUTTING IT IN GEAR AND/OR STOPPING WHILE DRIVING. THE OCCURRENCE OF THE PROBLEM GRADUALLY INCREASED UNTIL WE WERE FORCED TO TAKE IT TO A NISSAN DEALER. THE DEALER DIAGNOSED THE CAR AS NEEDING A TRANSMISSION REPROGRAM. I PAID THE DEALER TO PERFORM THE WORK. TWO WEEKS LATER WHEN PUTTING THE CAR INTO DRIVE OR REVERSE THE CAR WOULD NOT MOVE. WE HAD THE CAR TOWED TO THE DEALER, WHOM TOOK OVER A WEEK TO DIAGNOSE INFORMING US IT NEEDED A NEW CVT. THE DEALER INFORMED ME THAT THE NEW CVT HAD BEEN UPGRADED WITH HEAVIER DUTY PARTS INCLUDING A HEAVIER TRANSMISSION COOLER AS THESE UNITS WERE PRONE TO OVERHEATING, WHICH INDICATES (IN MY OPINION) A DESIGN FLAW. THE DEALER NOW WANTS $3.7K TO REPLACE THE CVT WITH A NEW UNIT THAT ONLY HAS A 1 YEAR OR 12K WARRANTY.
Power train, Sep 15, 2016
2013 NISSAN ALTIMA 2.5L SV 76,000 MILES CVT FAILURE MY VEHICLE HAS EXPERIENCED CVT FAILURE WITH ONLY 76K MILES.. UNFORTUNATELY FOR THE INITIAL OCCURRENCE, I MISDIAGNOSED THE PROBLEM AS BAD GAS. THE VEHICLE SHUTTERS, BUCKS AND STALLS WHEN DECELERATING OR ACCELERATING AT TRAFFIC LIGHTS, STOP SIGNS OR IN HIGHWAY TRAFFIC. ADDITIONAL STALLS OCCUR WHEN PLACING THE VEHICLE INTO GEAR (DRIVE OR RESERVE) WHICH MAY CAUSE VEHICLE STRANDED IN THE MIDDLE OF PARKING LOTS AND ROADWAY. THE PROBLEM SEEMED TO GO INTO REMISSION FOR THE PAST YEAR, EVEN THOUGH LOOKING BACK I CAN SEE SOME SLIGHT SIGNS OF BUCKING WHEN COMING TO A STOP, ROUGH IDLES, LOUDER WHINING AT HIGHER SPEEDS, ECT. I WAS ABLE TO HAVE NISSAN TECH CONFIRM CVT FAILURE AND THAT IT IS NOT A RARE ISSUE. A QUICK GOOGLE SEARCH VERIFIES THAT MANY OTHERS HAVE EXPERIENCED THE SAME ISSUES WITH THE CVTS AND NISSAN HAD PROVIDED A RECALL AND EXTENDED WARRANTY ON ALL THEIR CVT'S MANUFACTURED BEFORE 2011. THIS ISSUE DOES NOT SEEM TO HAVE BEEN RESOLVED ON NEWER MODELS AND IS A ROAD HAZARD ESPECIALLY IN INTERSECTIONS OF MAJOR ROADWAYS AND IN HEAVY TRAFFIC ON MAJOR HIGHWAYS. PLEASE ADVISE.
Power train, Electrical system, Sep 5, 2016, crash
EN NOVIEMBRE DEL 2014 COMPRE UN NISSAN ALTIMA 2013 CON APENAS 31000 MILLAS, A LAS 54000 MILLAS TUVE QUE CAMBIAR EL ALTERNADOR,Y AHORA SIENTO QUE TENGO PROBLEMAS CON LA TRANSMISION, ES UN CARRO RELATIVAMENTE NUEVO,NO DEBERIA DAR TANTOS PROBLEMAS, ESPERO ME AYUDEN A RESOLVER EL PROBLEMA!! GRACIAS!!
Power train, Engine, Sep 5, 2016
ONE OF THE MAIN PROBLEMS IS FAILURE TO START OR STOP. THE OTHER IS THE NOISY TRANSMISSION. NOT A VERY DEPENDABLE CAR. NOW I HEARD A RECALL BECAUSE OF HOOD LATCHES. AS FOR ENGINE PROBLEM COULD BE VERY DANGEROUS IF YOU WERE ON AN INTERSTATE AND THE ENGINE SUDDENLY DIES. TRANSMISSION VERY NOISY ALL THE TIME.
Power train, Aug 24, 2016
WHEN I GET INTO DRIVE MY CAR IT STARTS BUT IT WILL NOT COME OUT OF PARK. I HAVE TO TURN MY CAR OFF TURN IT BACK ON THREE OR FOUR TIMES AND SOMETIMES IT STILL WON'T WORK ON ABLE TO USE MY VEHICLE. AND WHEN I AM ABLE TO USE IT SOMETIMES I GET STRANDED AT THE STORE BECAUSE IT WON'T COME OUT OF PARK.
Power train, Electronic stability control (ESC), Aug 23, 2016
I RECENTLY PURCHASED A NISSAN ALTIMA S FROM CLAY COOLEY MARCH 2015 SO I ONLY HAD THE CAR A YEAR AND SOME MONTHS AND NOW THE TRANSMISSION IS GONE OUT I GET MY CAR SERVICED AS I SHOULD AND NOW THIS AND NO ONE WANTS TO HELP CLAY COOLEY DAY I'M OUT OF WARRANTY DUE TO MILES OVER 24000 ON THE CAR AND I'M STUCK OUT TO STILL FORK OUT A 518 CAR PAYMENT IT'S NOT RIGHT I NEED HELP. I WAS LEAVING WORK MY MY CAR STARTED VIBRATION AND STARTED TO DECELERATE AND JERKING LIKE IT WAS ABOUT TO GO DEAD I THOUGHT I HAD GOT SOME BAD GAS SO I PULLED OVER MY CAR STARTED JERKING HARDER AND CUT OFF SO I TURNED IT BACK ON AND I SHIFT IT IN REVERSE AND IT WENT DEAD SO I CUT IT BACK ON AGAIN AND SHIFT IT IN DRIVE IT CUT OFF SO I DIT THERE FOR OVER AN HOUR THEN I STAR IT AGAIN AND SHIFTED IT IN DRIVE AND IT DIDN'T GO DEAD I WAS ABLE TO DRIVE HOME SO THE NEXT DAY I WENT OUT TO SEE IF IT WOULD DO IT AGAIN AND IT DIDN'T WHILE DRIVING MY RPMS WENT UP HIGH AND MY CAR MADE WHINING NOISE AND STARTED VIBRATIONS AGAIN AND THIS TIME MY CHECK ENGINE LIGHT CAME ON SO I WAS COMING UP TO A LIGHT SO I STOPPED BUT WHEN I TRIED TO DRIVE IT WOULDN'T MOVE SO I PUT THE BLINKERS ON AND SOME GUY CAME BEHIND AND PUSHED ME OVER TO THE SIDE AND I SAY THERE FOR ABOUT HOUR AND I STARTED UP AND IT MOVED SO I WENT STRAIGHT HOME AND CALLED AROUND AND EXPLAINED WHAT HAD HAPPENED SO THE MAN FROM AMCO TOLD ME TO COME DOWN SO I CALLED FOR A TOW AND GOT TOWED THERE AND HE TESTED IT AND SAID THAT MY TRANSMISSION IS BAD AND IT'S A CVT TRANSMISSION DO IT CANT BE REBUILT IT HAS TO BE REPLACED FOR AS MUCH AS 4000 DOLLARS
Power train, Aug 17, 2016
I PURCHASED MY 2013 NISSAN ALTIMA 3.5 SL WITH ABOUT 18,000 MILES IN MAY OF 2013. THE CAR PERFORMED WELL IN THE BEGINNING. AT ABOUT 28773 MILES THE CAR BEGAN TO SHUTTER HESITATE AND NOT SHIFT PROPERLY. UPON INCLINES HILLS LOW SPEEDS, LOW RPM'S IT WAS ESPECIALLY NOTICABLE. I BROUGHT MY NISSAN TO A LOCAL DEALERSHIP AND THEY REPROGRAMMED THE AUTOMATIC TRANSMISSION CONTROL MODULE. THE CAR PERFORMED NORMALLY BUT THEN INTERMITTENTLY THE SAME PROBLEM THE SHUTTER, LACK OF SHIFTING PROPERLY THE HESTATION, JERKY STRONG VIBRATIONS, JUMPING OF RPM'S. I BROUGHT IT BACK TO THE LOCAL NISSAN DEALERSHIP AND THEY AGAIN REPROGRAMMED THE TRANSMISSION CONTROL MODULE. IT WAS ROAD TESTED AND THEY RECCOMMENDED THE TRANSAXLE BE REPLACED FOR REPAIR. THIS WAS AT 55002 MILES. I WAS INFORMED THAT THE NEW TRANSMISSION WARRANTY WOULD BE 10 YEARS AND 120,000 MILES. MY CONCERN IS THE SAFETY FOR CONSUMERS. THE CAR DOESN'T PERFORM PROPERLY WITH THE EXISTING CVT TRANSMISSION THE BELT SLIPS AND THE CAR DOES NOT SHIFT OR IS STUCK IN EXCELARATION. IT IS AN ONGOING PROBLEM. THE TRANSAXLE WAS REPLACED HOWEVER I WASN'T INFORMED THE EXISTING PROBLEM WAS FIXED CORRECTLY WITH THE NEW TRANSMISSION. I WAS INFORMED ABOUT A WARRANTY. I AM CONCERNED I WIL ENCOUNTER THE SAME UNSAFE CONDITION! THE CAR WAS REPAIRED AS OF 08/22/2015
Power train, Aug 17, 2016
2013 NISSAN ALTIMA 2.5L SV 72,000 MILES CVT FAILURE MY VEHICLE HAS EXPERIENCED CVT FAILURE WITH ONLY 72K MILES. THIS IS THE SECOND TIME THIS ISSUE HAS OCCURRED, WITH THE FIRST INSTANCE HAPPENING A LITTLE OVER ONE YEAR AGO. UNFORTUNATELY FOR THE INITIAL OCCURRENCE, I MISDIAGNOSED THE PROBLEM AS BAD GAS. THE VEHICLE SHUTTERS, BUCKS AND STALLS WHEN DECELERATING OR ACCELERATING AT TRAFFIC LIGHTS, STOP SIGNS OR IN HIGHWAY TRAFFIC. ADDITIONAL STALLS OCCUR WHEN PLACING THE VEHICLE INTO GEAR (DRIVE OR RESERVE) WHICH MAY CAUSE VEHICLE STRANDED IN THE MIDDLE OF PARKING LOTS AND ROADWAY. THE PROBLEM SEEMED TO GO INTO REMISSION FOR THE PAST YEAR, EVEN THOUGH LOOKING BACK I CAN SEE SOME SLIGHT SIGNS OF BUCKING WHEN COMING TO A STOP, ROUGH IDLES, LOUDER WHINING AT HIGHER SPEEDS, ECT. THIS SECOND OCCURRENCE I WAS ABLE TO HAVE THE ISSUE DIAGNOSED BY NISSAN TECHNICIANS AT CAUSEWAY NISSAN IN MANAHAWKIN, NJ AND THEY HAVE CONFIRMED THAT THIS IS INDEED A CVT FAILURE AND THAT IT IS NOT A RARE ISSUE. A QUICK GOOGLE SEARCH VERIFIES THAT MANY OTHERS HAVE EXPERIENCED THE SAME ISSUES WITH THE CVTS AND NISSAN HAD PROVIDED A RECALL AND EXTENDED WARRANTY ON ALL THEIR CVT'S MANUFACTURED BEFORE 2011. THIS ISSUE DOES NOT SEEM TO HAVE BEEN RESOLVED ON NEWER MODELS AND IS A ROAD HAZARD ESPECIALLY IN INTERSECTIONS OF MAJOR ROADWAYS AND IN HEAVY TRAFFIC ON MAJOR HIGHWAYS. PLEASE ADVISE.
Power train, Aug 3, 2016
"TAKATA RECALL" I WENT TO PUT CAR IN REVERSE AND CAR JUST SHUT OFF. STARTED RIGHT BACK UP BUT SHUT OFF AGAIN WHEN PUT INTO DRIVE. EVENTUALLY I GOT CAR TO GO WITHOUT SHUTTING OFF BUT FELT CAR JERKING ON AND OFF AND ALMOST SHUTTING OFF WHEN I CAME TO COMPLETE STOP. WOULD HAVE TO QUICKLY PUSH ON GAS TO KEEP CAR FROM TURNING OFF. CONTINUES TO JERK WHILE DRIVING BUT NOT CONTINUOUSLY.
Power train, Jul 30, 2016
THE CAR HAS 44,500 MILES AND WAS GROWLING, SHUTTERING AND VIBRATING WHEN DRIVING. ESPECIALLY AT ACCELERATION AND STOPPING. FINALLY I WAS STOPPED AT A RED LIGHT WHEN THE CAR JERKED HARSHLY AND SHUT OFF. IT WOULD START RIGHT BACK UP, BUT THEN DIE WHEN PUT INTO (D) DRIVE. THE ROAD WAS A VERY DANGEROUS HIGHWAY AND I WAS ALONE SO COULD NOT PUSH CAR TO THE SIDE. FINALLY AFTER ABOUT 20 START AND 15 MINUTES, I MANAGED TO ENGAGE INTO DRIVE. I DROVE IT TO THE NISSAN DEALER DIRECTLY WHILE IT WAS BUCKING, JERKING AND WOULD NOT ACCELERATE. I BLEW THREW 2 RED LIGHTS BECAUSE IT WOULD NOT DOWNSHIFT TO STOP. THE DEALER HAD THE CAR APPROXIMATELY 6.5 HOURS WHEN THEY CALLED TO TELL ME THAT NO LIGHTS WERE ON AND THEY COULD NOT FIND A PROBLEM. IF I WANTED TO PAY $120 DIAGNOSTIC FEE, THEY COULD GO AHEAD WITH SOME WORK. I ASKED TO SPEAK TO MANAGER, HOWEVER HAD LEFT FOR THE DAY. ABOUT 20 MINUTES LATER, THEY CALLED AGAIN STATING THAT HE SPOKE TO THE MANAGER AND IT IS MOST LIKELY AN ABS SYSTEM PROBLEM, BUT I WOULD STILL HAVE TO PAY THE $120 DIAGNOSIC FEE.
Power train, Jul 21, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 60 MPH ON THE HIGHWAY, THE SPEEDOMETER DROPPED TO 25 MPH WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER SAFELY, ACTIVATE THE HAZARD LIGHTS, AND EXIT THE HIGHWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 71,000.
Power train, Jul 21, 2016
I DRIVE A 2013 NISSAN ALTIMA AND I AM OUTSIDE OF MY POWER TRAIN WARRANTY 77,800 .MY CAR STOPPED ON MY WAY TO WORK AND I HAD TO RESTART IT SEVERAL TIMES, A DIAGNOSTIC TEST WAS PERFORMED AND WAS TOLD IT IS MY CVT TORQUE CONVERTER (TRANSMISSION).WAS BAD, THE AUTO SHOP PRINTED A RECALL THAT WAS DONE FOR NISSAN CUSTOMER, CONTACTED THE SERVICE DEPARTMENT NO KNOWLEDGE OF THE RECALL, THEY STATED NOT UNDER WARRANTY. CONTACTED NISSAN CONSUMER AFFAIRS HAD A CASE REVIEW DONE AND RECEIVED A CALL BACK, I EXPLAINED TO THEM I RESEARCHED INFORMATION, THERE ARE SO MANY CVT TRANSMISSION ISSUES WITH THEIR CARS, REP STATED THERE WAS NOTHING THEY COULD HELP ME WITH. CONTACT LEGAL ADVICE AND WAS GIVEN THIS WEBSITE AND OTHER INFORMATION THERE IS AN ONGOING INVESTIGATION CONCERNING THIS ISSUE .SOMETHING HAS TO BE DONE A.S.A.P. WITH THIS FAULTY TRANSMISSION, I AM VERY DISAPPOINTED TO KNOW THIS HAS BEEN AN ISSUE FOR A WHILE RECALLS WERE DONE FROM 2003-2010 AND THE PROBLEM WAS FIXED .PLEASE MAKE A DECISION SOON TO FIX THIS ISSUE, IT IS A HAZARD, CAR STARTING AND STOPPING AT RED LIGHTS, ETC. THANK YOU *TR
Power train, Jul 13, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 80 MPH, THE POWER INDEPENDENTLY REDUCED TO 40 MPH WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND SHIFTED INTO THE DRIVE POSITION. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO RESPOND. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS SHIFTED INTO THE REVERSE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. UPDATED 09/08/16*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT RECOGNIZE THE FOB KEY. AFTER THE RECALL WAS COMPLETED, THE AIRBAG LIGHT ILLUMINATED WHILE A PERSON WAS SITTING IN THE PASSENGER SEAT. THE BLUETOOTH WORKED INTERMITTENTLY. THE MANUFACTURER OFFERED TO 20% OF THE TRANSMISSION REPAIRS. THE CONSUMER FELT THIS WAS NOT SATISFACTORY. *JS
Power train, Engine, Jul 12, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. AFTER STARTING THE VEHICLE, THE GEAR LEVER WAS SHIFTED INTO THE DRIVE POSITION AND THE ENGINE UNEXPECTEDLY BECAME INOPERABLE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE, BUT THERE WERE NO TROUBLE CODES DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Power train, Air bags, Seat belts, Jul 7, 2016
I PURCHASED A 2013 NISSAN ALTIMA IN SEPTEMBER OF 2015 WITH LESS THAN 43,000 MILES. THE CAR WAS REALLY GOOD GAS AND I WAS REALLY HAPPY WITH THE PURCHASE. IN FEBRUARY OF 2016 WHILE ME AND MY HUSBAND WAS DRIVING IN TRAFFIC WE CAME TO A STOP AND THE CAR SHUT OFF. WE STARTED THE CAR UP FINE BUT AS SOON AS WE PLACED THE CAR IN DRIVE IT SHUT OFF AGAIN. WE REPEATED THESE STEPS OVER AND OVER AGAIN UNTIL HE WAS ABLE TO KEEP THE CAR RUNNING WHILE IN DRIVE SO WE COULD PULL ON THE SIDE OF THE ROAD. WE WERE VERY CLOSE TO THE WARRANTY EXPIRING SO WE TOOK THE CAR TO ANTIOCH, CA NISSAN DEALERSHIP. THEY SAID THAT THEY WOULD HAVE TO "DUPLICATE" THE PROBLEM BEFORE MOVING FORWARD. THEY KEPT OUR CAR FOR 3 DAYS TO NO AVAIL. THEY SAID THAT THEY COULD NOT "DUPLICATE" THE PROBLEM AND TO COME PICK UP THE CAR. 2 DAYS LATER WE STARTED EXPERIENCING THE SAME PROBLEM. WE DECIDED TO TAKE THE CAR TO A DIFFERENT NISSAN DEALERSHIP IN CONCORD, CA HOPING THAT WE WOULD GET A DIFFERENT OUTCOME. NEEDLESS TO SAY THEY COULDN'T "DUPLICATE" THE PROBLEM FOR 2 WEEKS!! THE GUY IN SERVICES ADMITTED THAT THEY HAVE MANY CARS COMING IN WITH THE SAME EXACT PROBLEM AND HE KNEW HOW TO GET THE CAR TO ACT UP SO THAT THEY COULD MOVE FORWARD. HOW CRAZY IS THAT??? HE CALLED ME 2 WEEKS LATER AND TOLD ME THAT THEY HAD TO "RESET" THE TRANSMISSION SYSTEM. HE ALSO TOLD ME THAT EVEN THOUGH I WAS VERY CLOSE TO MY WARRANTY EXPIRING THAT IF THE PROBLEM OCCURS AGAIN THAT THEY WOULD STILL HONOR THE WARRANTY BECAUSE THE PROBLEM PRE-EXISTED. NOT EVEN A WHOLE 2 MONTHS PASSED WHEN MY HUSBAND AND I WERE MOVING FROM CALIFORNIA TO TEXAS DID MY CAR STARTED HAVING THE EXACT SAME PROBLEMS IT HAD BEFORE BUT THIS TIME I NOTICED THAT THE TRANSMISSION WAS SLIPPING. I WAS GOING 80 MILES PER HOUR ON THE FREEWAY WHEN MY CAR SLOWED ALL THE WAY DOWN TO 40 MILES PER HOUR WHILE DRIVING IN FRONT AND ON THE SIDE OF A BIG RIG!!!!
Power train, Jul 7, 2016
ON 7/1/16, WHILE AT A STOP SIGN, MY CAR SHUT OFF. I WAS ABLE TO RESTART THE CAR, WITHOUT HESITATION. I DROVE 2 MILES & THE CAR STARTED JERKING. ONCE I LET OFF THE GAS, WHILE STILL DRIVING DOWN THE ROAD, MY VEHICLE SHUT OFF AGAIN. I PULLED OVER (LUCKILY), RESTARTED THE CAR, ONCE PUT INTO GEAR, IT STARTED JERKING & SHUT OFF. MY CAR IS NOW AT THE DEALER & I'VE BEEN ADVISED THAT I NEED A TRANSMISSION. NOW, BACK TO THE VERY BEGINNING....12/30/2013, I WAS SEARCHING FOR A CAR, AS I HAD TOTALED MY EVER-SO-FAITHFUL TOYOTA CAMRY. I WENT TO NISSAN TO LOOK AT A USED ALTIMA. I GOT BETTER FINANCING ON A BRAND NEW MODEL, FOR WHICH I'M WRITING THIS COMPLAINT ABOUT. I NEGOTIATED, COME TO A DEAL, AND THAT WAS THAT. I DID NOT PURCHASE AN EXTENDED WARRANTY BECAUSE I WAS BUYING A NISSAN, A BRAND NEW NISSAN. ANYWAY, VERY SOON AFTER, I NOTICED A VIBRATION WHILE MY CAR WAS IN IDLE, AND MORE SO WHILE ACCELERATING. I MENTIONED MY CONCERN NUMEROUS TIMES TO THE SERVICE DEPT AT NISSAN, WAS TOLD EVERYTHING WAS NORMAL. EVENTUALLY I GOT ANOTHER OPINION FROM ANOTHER NISSAN DEALER, THEY SHIMMED MY EXHAUST & REPLACED MY ALTERNATOR BRACKET, WITHOUT RESOLVING MY PROBLEM. I WAS ADVISED BY THEIR SERVICE MANAGER THAT ON 11/29/2013, MY VEHICLES CVT TRANSMISSION WAS REPLACED. ONE MONTH BEFORE I PURCHASED MY BRAND NEW VEHICLE. I WAS NEVER INFORMED OF THIS AT THE TIME OF PURCHASE, OR I WOULD'VE PASSED ON THIS CAR. NOW, AT 62K MILES, 2K MILES OVER WARRANTY, MY TRANSMISSION NEEDS TO BE REPLACED. I FIND IT STRANGE THAT A 2 1/2 YEAR OLD CAR IS NEEDING A 3RD TRANSMISSION. MY CAR HAS ONLY BEEN SERVICED AT THE DEALER, I'VE COMPLAINED OF VIBRATION AT EVERY SERVICE FROM DAY 1, NOW I'M EXPECTED TO PAY $4000 FOR AN OBVIOUSLY DEFECTIVE CVT, WHICH WILL ONLY BE A BAND-AIDE. THIS COULD RESULT IN AN EXTREMELY UNSAFE SITUATION & I JUST PRAY THAT NISSAN DOES THE RIGHT THING & CORRECTS THIS ISSUE, BEFORE IT'S TOO LATE.
Power train, Vehicle speed control, Fuel/propulsion system, Jun 26, 2016
WHILE I WAS DRIVING IT JUST STOP AND FORCING TO START WHEN HAVE IT CHECK THEY SAY SAID ITS GAS PUMP WITH OTHER SEVERAL PROBLEM , I RECENTLY BOUGHT THE CAR NOT EVEN AFTER THREE MONTHS IT START GAVE THOSE PROBLEM , NOW IT HAVE BEEN SITTING FOR ALMOST A YEAR NOW WITHOUT DRIVING , I STILL MAKES MY PAYMENT EVERY MONTH , I CAN'T HAVE YOU GUYS A EXACT DATE WHEN IT REALLY HAPPENED BUT I REALLY NEED A INVESTIGATION FOR THE CAR AS SOON AS POSSIBLE MY CELL NUMBER [XXX]. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Jun 10, 2016
WHILE STOPPED AT A TRAFFIC LIGHT THE CAR CUT OFF ! I RESTARTED AND PUT IT IN GEAR AND THE CAR CUT OFF AGAIN. THE CAR WOULD IDLE FINE IN PARK AND NEUTRAL BUT CUT OFF WHENEVER I PUT IT IN GEAR. AFTER PUSHING THE CAR TO A LOT AND LEAVING IT FOR 12 HOURS THE CAR STARTED TO WORK NORMALLY. HOWEVER THE NEXT DAY THE SAME EXACT THING HAPPENED ! AFTER RESEARCHING THE ISSUE I FOUND THAT THIS TRANSMISSION HAS MAJOR ISSUES AND NISSAN ISN'T ADDRESSING IT. I OPENED A CASE WITH NISSAN CONSUMER AFFAIRS CASE NUMBER 22626692 AND WAS TOLD ME THAT THERE IS NOTHING THEY CAN DO BECAUSE MY CAR HAS 81K MILES . MAKING IT 20K MILES OVER THE MANUFACTURE WARRANTY. THERE IS NO WAY THAT A WELL MAINTAINED CARS TRANSMISSION SHOULD FAIL AT 80K MILES. NISSAN KNOWS THIS YET THEY ARE FAILING TO HELP CONSUMERS WITH THIS PROBLEM ! THE CVT TANSMISSION CAN CAUSE SOMEONE TO LOSE THEIR LIFE ..
Power train, Jun 2, 2016
TRANSMISSION STOPPED WORKING WHILE I WAS DRIVING ON WEDNESDAY MAY 25TH 2016. WHILE I WAS DRIVING THE CAR CUTOFF TWICE, AFTER THE CAR RESTARTED AND I PLACED IT IN DRIVE IT WOULD NOT DRIVE.
Power train, Jun 2, 2016
CAR STOPPED RESPONDING TO PRESSURE ON THE GAS PEDAL - TOOK ITS TIME GETTING IN GEAR, BOTH FROM A COLD START, AND AFTER STOPPING AT AN INTERSECTION. EVEN AFTER THE CAR WAS MOVING, CAR WAS SLOW TO RESPOND TO GAS PEDAL. REPAIR SHOP DIAGNOSED IT AS A CVT FAILURE; WE'VE HAD TO REPLACE THE TRANSMISSION ON A 3 YEAR OLD VEHICLE AT 74,000 MILES.