2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints: structure
134 reports, newest first. Show all
Structure, Sep 25, 2020
THE FLOORBOARD IS FULL OF WATER EVERY TIME IT RAINS. THE CAR SMELLS AND MOLD IS STARTING TO FORM. BOTH THE FRONT AND REAR FLOORBOARDS. IT WAS PARKED IN THE DRIVEWAY.
Structure, Sep 9, 2020
HELLO ITS SEPTEMBER NOW AND NISSAN HASNT FIXED THE HOOD LATCH RECALL YET CAN'T USE CAR NOW SINCE JUNE BECAUSE OF RECALL THEY TOLD ME IT WONT TAKE LONG BUT ITS TAKING LONG NOW
Structure, Aug 11, 2020
I HAVE RECEIVED NO RESPONSE FROM NISSAN YET RE: THE REMEDY FOR THIS RECALL. MAY 28,2020 MANUFACTURER RECALL NUMBERR20A7 NHTSA RECALL NUMBERTBD RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY THE SECONDARY HOOD LATCH MAY BECOME STUCK IN THE OPEN POSITION DUE TO A POTENTIAL FOR CORROSION (IN REGIONS WITH EXCESSIVE ROAD SALT USE) IN THE HOOD LATCH COMBINED WITH IMPROPER INSPECTION AND MAINTENANCE. SAFETY RISK IF THE DRIVER INADVERTENTLY RELEASES THE PRIMARY HOOD LATCH (EX. WHILE REFUELING) OR THE HOOD IS NOT CLOSED PROPERLY, THE SECONDARY HOOD LATCH MAY NOT HOLD THE HOOD CLOSED WHILE THE VEHICLE IS IN MOTION. THE HOOD MAY OPEN WITHOUT WARNING AND OBSTRUCT THE DRIVER S FORWARD VIEW, AND MAY INCREASE THE RISK OF CRASH. REMEDY A REMEDY PLAN IS CURRENTLY UNDER DEVELOPMENT. NISSAN WILL PROVIDE ALL AFFECTED OWNERS WITH AN INTERIM NOTIFICATION THAT REMINDS OWNERS HOW TO PROPERLY MAINTAIN THE LATCH AND ALSO REMINDS THOSE OWNERS TO FULLY CLOSE AND ENGAGE THE PRIMARY HOOD LATCH EACH TIME BEFORE DRIVING THEIR ALTIMA. *JS
Structure, Visibility/wiper, Jul 28, 2020
DRIVING ON HIGHWAY, ABSOLUTELY NO WARNING AT ALL, HOOD FLIES OPEN SUDDENLY SLAMMING INTO WINDSHIELD WHILE DRIVING!!! AFTER SCREAMING OF COURSE, TRIED TO KEEP VEHICLE STRAIGHT, SLOWED, PULLED OVER TO RIGHT TO SAFETY. UNBELIEVABLY NO OTHER VEHICLES HIT/INVOLVED, NO CRASH - MY VEHICLE HAS DAMAGE TO HOOD, ROOF, BOTH FRONT FENDERS, INTERIOR OVERHEAD CONTROLS DROPPED OUT OF THE CEILING. NISSAN NOT YET COMMITTING TO PAYING FOR IT 100% !!!!!! EVEN THOUGH A RECALL ON THIS ITEM WAS ISSUED 1 MONTH AGO, AND I FOUND ARTICLES ON THIS PROBLEM WITH THE CAR GOING BACK TO 2014 - AND NISSAN DEALERSHIP JUST HAD MY CAR 4 MONTHS AGO (MARCH) WORKING ON ANOTHER DIFFERENT RECALL !!!!
Structure, Jul 27, 2020
THE TRUNK LATCH BECAME UNDONE AND LIFTED WHILE I WAS ON THE HIGHWAY HEADED HOME. ALL OF MY ITEMS FELL OUT AND I HAD TO FIGURE OUT A WAY TO RELATCH.
Structure, Other or unspecified, Jul 8, 2020, crash
ON THE MORNING OF OCT 25,2018 I ENTERED MY 2014 NISSAN ALTIMA APPROX 7:15 AM AND PUT VEHICLE IN REVERSE, TRAVELED APPROX 20 FT PUT CAR IN PARK TO RUN IN FOR SOMETHING I HAD FORGOTTEN. I SAFELY EXITED THE VEHICLE , CLOSED THE DOOR AND WALKED THE 20 FT TO MY 3 STEPS AND APPROACHED MY DOOR TO MY HOME AS I STARTED TO UNLOCK THE DOOR I HEARD A POP AND TURNED AROUND AND OBSERVED MY CAR LEAVING THE DRIVEWAY , IT HAD GONE INTO REVERSE AND CROSSED THE STREET WHERE IT STOPPED AGAINST A GRANITE WALL DAMAGING THE TRUNK.
Structure, Jun 28, 2020
ON FRIDAY 6/26/2020 WHILE DRIVING ON THE MA TURNPIKE I-90 W, SHORTLY BEFORE EXIT 20, THE HOOD OF MY 2013 NISSAN ALTIMA FLEW ALL THE WAY BACK CRASHING INTO THE WINDSHIELD AND FRONT PORTION OF THE ROOF. LUCKILY I WAS ABLE TO SLOW DOWN AND PEEK UNDER THE BOTTOM PORTION OF THE HOOD TO PULL OVER TO THE SIDE OF THE HIGHWAY. MY WINDSHIELD WAS CRACKED, BOTH SIDE FENDERS WERE BENT UP/ SLIGHTLY DISPLACED, THE ROOF WAS DENTED, INSIDE THE CAR THE CEILING SPEAKER/ SUNGLASS CONSOLE CAME CRASHING DOWN AND MY HOOD WAS DENTED AND HAVING TROUBLE STAYING SHUT. I MANAGED TO SECURE IT DOWN AND DROVE SLOWLY TO EXIT 20. I IMMEDIATELY STOPPED AT AN AUTO SHOP NEAR BY AND THE OWNERS FIRST WORDS WERE, "LOOKING AT YOUR CAR, I CAN TELL YOU THIS IS EXACTLY HOW PEOPLE GET KILLED IN MOTOR VEHICLE ACCIDENTS". I AM NOT SURPRISED. HAD I NOT BEEN ABLE TO SEE OR SAFELY SLOW DOWN, I MAY BE DEAD. THE SHOP OWNER SHOWED HOW THE SPRAINED HINGES ALLOW THE HOOD TO GO ALL THE WAY BACK CAUSING WINDSHIELD DAMAGE MAINLY DUE TO THE SECONDARY HOOD LATCH NOT FUNCTIONING PROPERLY. HE DID SPRAY SOME WD 40 ON THE LATCH TO GET IT TO FUNCTION A LITTLE BETTER; HE STATED THAT THE VEHICLE WAS NOT SAFE AND WOULD NOT RECOMMEND DRIVING IT. THE DAMAGE WAS ESTIMATED AT $4000.
Structure, Other or unspecified, Jun 3, 2020
THE DRIVERS' SIDE INTERIOR DOOR HANDLE BROKE AND WILL NO LONGER OPEN THE DOOR FROM INSIDE THE VEHICLE. *TR
Suspension, Structure, Dec 31, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO SHAKE WITHOUT WARNING. THE CONTACT PULLED OVER, EXITED THE VEHICLE, LOOKED UNDER THE VEHICLE, AND NOTICED THAT THE REAR PASSENGER LOWER CONTROL ARM WAS FRACTURED. THE VEHICLE WAS TOWED TO NISSAN OF CANTON (42175 MICHIGAN AVE, CANTON, MI 48188, (734) 392-8248) WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER CONTROL ARM AND SUBFRAME WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA ACTION NUMBER: EA19002. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 38269408. THE FAILURE MILEAGE WAS 135,751.
Suspension, Structure, Nov 12, 2019
I WAS DRIVING MY CAR (2013 NISSAN ALTIMA) LAST WEEK ALL OF THE SUDDEN WITHOUT PRIOR NOTICE THE REAR LOWER CONTROL ARM CRACKED DOWN. I WAS IN MOTION BUT LUCKLY NOT IN A HIGHWAY. THE CAR WAS TRAVELING ABOUT 20 MILES/H. I LOST CONTROL OF THE CAR BUT DIDN'T CAUSE INJURIES OR ACCIDENTS. I HAD TO TOW THE CAR HOME.
Structure, Nov 4, 2019
HAVE A 2013 NISSAN ALTIMA, LOW MILEAGE. PULLING OUT OF DRIVEWAY AND NOTICED THE BACK END OF CAR WAS SWERVING AS IF I WAS ON ICE. I PULLED OVER TIRE WAS NOT FLAT AND NOTHING WAS STUCK BY THE TIRE. NO ICE WAS ON THE ROAD. I PULLED DOWN A LITTLE FURTHER ON RODE AND THE RIGHT REAR END COLLAPSED. THE TIRE WAS SITTING BENT OUTWARD . WHEN I LOOKED UNDER THE CAR A METAL BAR WAS CRACKED IN HALF. I CALLED MY SON IN LAW WHO IS FAMILIAR WITH CAR REPAIR AND HE AND A MECHANIC STATED IT WAS THE RIGHT REAR CONTROL ARM THAT HAD HUGE AMOUNT OF CORROSION AND HAD BROKEN IN HALF. I CALLED NISSAN DEALER IN WAUSAU WISCONSIN AND THEY STATED NO RECALLS OR SERVICE ACTION IS IN PLACE. HAD I GONE 5 MINUTES MORE DOWN THE ROAD I WOULD HAVE BEEN ON A MAJOR HIGHWAY AT 65 MILES AND HOUR AND BELIEVE I WOULD HAVE ROLLED THE CAR AND BEEN IN THE DITCH. I USUALLY DRIVE MY 2 GRANDCHILDREN IN THE CAR WITH ME BUT TODAY THANK GOD THEY WERE AT HOME. I FOUND THRU YOUR WEBSITE THAT NISSAN HAS BEEN AWARE OF THIS FOR SOMETIME. THIS IS A HORRIFIC FINDING . DOES IT TAKE A DEATH TO GET THEM TO PULL THIS PART. I HAVE PICTURES OF THE CORROSION AND BREAKAGE THAT I WILL TRY TO SEND WITH THIS.
Electrical system, Structure, Sep 11, 2019
MY FRONT DRIVERS SIDE DOOR HANDLE FAILED AT 71 000 ALONG WITH MY AUTOMATIC BRAKE LOCK ON THE GEAR SHIFTER.
Structure, Sep 10, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHEN THE CONTACT ATTEMPTED TO EXIT THE VEHICLE, THE DRIVER'S SIDE INTERIOR DOOR HANDLE FAILED TO OPERATE. THE CONTACT STATED THAT, PREVIOUSLY, BOTH THE REAR AND FRONT PASSENGER SIDE INTERIOR DOOR HANDLES FAILED TO OPERATE. THE VEHICLE WAS REPAIRED AT A REDUCED COST FOR THE FRONT AND REAR PASSENGER DOOR HANDLES; HOWEVER, THE DEALER (NISSAN OF VICTORIA, 6003 N NAVARRO ST, VICTORIA, TX 77904, (361) 578-5000) DECLINED TO REPAIR THE DRIVER'S SIDE DOOR HANDLE SINCE IT WAS STILL OPERATIONAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.
Structure, Aug 4, 2019
MY DASHBOARD IS MELTING WHEN IT IS TOO HOT OUTSIDE. I'M UNABLE TO DRIVE CORRECTLY DUE TO THE GLARE THAT IT CREATES.
Structure, Aug 1, 2019
ABOUT A MONTH AGO I NOTICED A WEIRD NOISE WHEN GOING OVER SMALL BUMPS, I TOOK THE CAR TO THE SHOP TO INVESTIGATE IT TO FIND OUT THE REAR ARMS THAT HOLDS THE SPRINGS IN HAD CRACKED AT THE WELD MORE SO ON THE READ DRIVER SIDE AND THE ARMS IN THE REST OF THE CAR STARTED TO CRACK ALSO RIGHT AT THE WELDS. CAR IS ONLY 60K MILES ON IT
Steering, Structure, Wheels, Jul 30, 2019
REAR CONTROL ARM RUSTED THROUGH AND BROKE. REAR UNDERCARRIAGE ALL RUSTED THROUGH
Suspension, Structure, Engine, Jul 16, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 70 MPH, THE CONTROL ARM GAVE OUT AND COMPLETELY CORRODED OFF THE VEHICLE. THE CONTACT TOWED THE VEHICLE TO HIS HOME. THE CONTACT CALLED BOUCHER NISSAN OF WAUKESHA (1451 E MORELAND BLVD, WAUKESHA, WI 53186, (262) 542-5500) AND WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000. *TR*JB
Structure, Jul 12, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE, FRONT PASSENGER, AND REAR PASSENGER SIDE DOORS WOULD NOT OPEN FROM INSIDE THE VEHICLE. THE CONTACT HAD TO ROLL DOWN THE WINDOW TO OPEN THE DOOR FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS DRIVEN TO COCHRAN NISSAN OF SOUTH HILLS (3200 W LIBERTY AVE, PITTSBURGH, PA 15216, (412) 245-4540) WHERE IT WAS DIAGNOSED THAT NEW DOOR HANDLES WERE NEEDED. THE CONTACT STATED THAT ONLY THE DRIVER'S SIDE DOOR WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 108,000.
Steering, Structure, Wheels, Jul 2, 2019
I WAS DRIVING MY 2013 NISSAN ALTIMA ON A BUSY CITY STREET AND LOST CONTROL OF STEERING ABILITY DUE TO THE RIGHT REAR CONTROL ARM THAT WAS COMPLETELY RUSTED AND BROKE APART. MY VEHICLE HAD TO BE TOWED AND THIS PART HAD TO BE REPLACED.
Structure, Jun 25, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLES ON ALL FOUR DOORS FAILED INTERMITTENTLY. WHEN THE DOOR HANDLES WERE USED, WITH OR WITHOUT THE UNLOCK FUNCTION, THEY FRACTURED AND WERE CONTINUALLY REPLACED. NEW CITY NISSAN (2295 N KING ST, HONOLULU, HI 96819, (808) 524-9111) WAS NOTIFIED AND SUGGESTED REPLACING THE SAME OEM PARTS. THE DEALER ALSO STATED THAT THERE WAS NO RECALL AND THE WARRANTY EXPIRED FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Structure, Jun 25, 2019
THE PROBLEM WE ENCOUNTERED WAS, WHEN LEAVING TO GO TO THE MOVIES, WE HEARD A LARGE BANG WENT TO SEE IF SOMETHING WAS UNDER THE CAR. NEXT WE DROVE A FEW FEET AND HEARD A DRAGGING NOISE. UPON INSPECTION THE REAR TIRE WAS OUT OF LINE. WHEN CHECKING THE UNDERSIDE OF THE CAR, WE WERE TAKEN BACK BY WHAT WE SAW. THE ENTIRE PART OF THE CAR WAS RUSTED AND THE FRAME HAD RUSTED AWAY FROM THE MAIN PART OF THE CAR. WE HAD GONE OUT THE NIGHT BEFORE AND WERE ON THE HIGHWAY GOING AT LEAST 50 MPH, HAD THIS HAPPENED THEN WE WOULD HAVE BEEN KILLED. THAT NIGHT WE WERE HEADING TOWARD THE HIGHWAY TO GO TO THE MOVIES. I CAN'T BELIEVE THE CONDITION OF THE CAR. THIS CAR IS KEPT IN THE GARAGE AND THE UNDERSIDE HAD BEEN HOSED DOWN TO KEEP THE SALT FROM HARMING THE UNDERSIDE. I HAVE LOOKED INTO THIS AND FOUND THESE CARS HAVE HAD MANY COMPLAINTS ABOUT THE RUST UNDERNEATH THESE CARS. IT HAS BEEN HAPPENING FOR YEARS. SOME AROUND 2005 AND SOME EVEN OLDER THAT THAT. I WOULD LIKE TO KNOW WHY THERE HADN'T HAD A RECALL IN REGARDS TO THIS COMPLETE RUST PROBLEM ON THE UNDERSIDE OF THESE CARS. I THINK WE MAY HAVE A CASE AGAINST NISSAN AFTER REVIEWING AND HAVING THE KNOWLEDGE OF ALL THE CARS DEALING WITH THIS PROBLEM.MOST OF THESE PEOPLE SAID THEY WILL NEVER BUY ANOTHER NISSAN BECAUSE OF THIS PROBLEM. I WILL HAVE TO HAVE THE PHOTO'S SENT LATER AS I DO NOT HAVE THE PHONE WITH THEM ON IT.
Suspension, Structure, Jun 3, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER SIDE CONTROL ARM FRACTURED AND NEEDED TO BE REPLACED. ADDITIONALLY, THERE WAS SEVERE CORROSION TO THE CONTROL ARM AND THE SECONDARY HOOD LATCH ON THE VEHICLE WAS FAULTY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V029000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Structure, May 15, 2019
ON 14 MAY 2019, WHILE I WAS DRIVING TO A FAMILY MEMBER'S HOUSE ON LIVINGSTON ROAD IN ACCOKEEK, MD, MY HOOD POPPED OPEN AND OBSTRUCTED MY VIEW OF DRIVING. I HAD TO PULL OF THE ROAD TO PULL THE HOOD DOWN. IT WAS VERY FEARFUL. I COULD HAVE KILLED MYSELF OR SOMEONE ELSE. THIS ISN'T THE 1ST TIME IT HAPPENED TO ME. IT ALSO HAPPENED IN AUGUST 2018 IN DOSWELL, VA. BOTH OF THESE INCIDENTS WERE REPORTED TO MY INSURANCE COMPANY.
Exterior lighting, Structure, Apr 17, 2019
THE CLEAR COAT IS PEELING OFF ON THE HOOD AND TOP OF THE CAR. THE LOW BEAM HEADLIGHTS ARE VERY DIM CAN BARLEY SEE AT NIGHT THIS HAS BEEN GETTING PROGRESSIVLY WORSE OVER THE LAST YEAR HAS 98000 MILES ON IT
Structure, Other or unspecified, Apr 1, 2019
THE CONTROL ARM BROKE IN MY 2013 ALTIMA. THE MECHANIC SAID HE HAS NEVER SEEN ONE BREAK LIKE THIS AND IT APPEARS TO BE A DEFECT ON THE WELD. I LOOKED ONLINE AND SEE OTHER PEOPLE HAVE HAD SIMILAR COMPLAINTS AND IT IS UNDER INVESTIGATION.