2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints: structure
134 reports, newest first. Show all
Structure, Jun 2, 2017
EASTBOUND MASS PIKE, CONSTRUCTION BARREL IN LEFT LANE, STRUCK WITH FRONT LEFT BUMPER. FOG LIGHT SMASHED & BUMPER CRACKED. TRAVELING AROUND 45-50 MPH, NO CONSTRUCTION SITE IN THIS AREA.
Structure, Mar 22, 2017
INTERIOR DOOR HANDLE BREAKS ON VEHICLE. VEHICLE HAS 12000 MILES ON IT, AND IT JUST QUIT WORKING WHEN I TRIED TO OPEN THE DOOR. THIS RESULTS IN A SAFETY HAZARD AS OWNER COULD NOT OPEN THE DOOR IN CASE OF EMERGENCY. I DID A SEARCH ONLINE AND THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THESE NISSANS, AND THE COMPANY MAY HAVE CREATED A NEW PART IT APPEARS.
Electrical system, Structure, Mar 9, 2017
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE SPARE TIRE WAS FAULTY. THE DEALER WAS CONTACTED SEVERAL TIMES, BUT THE CONTACT WAS UNABLE TO RECEIVE A RESPONSE TO DETERMINE IF A REPLACEMENT COULD BE PROVIDED. IN ADDITION, THE CENTER CONSOLE WAS UNSTABLE IN THE VEHICLE, THE INSTRUMENT PANEL/CLUSTER SHORTED SEVERAL TIMES, AND THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT WAS UNCERTAIN OF WHAT THE DEALER DIAGNOSED AND REPAIRED. THE CONTACT NO LONGER OWNED THE VEHICLE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES.
Steering, Structure, Seats, Mar 8, 2017
I HAVE ALREADY TAKEN THIS VEHICLE BACK NUMEROUS TIMES TO THE DEALERSHIP FOR THE SAME RECALLS AND THE NOTIFICATION / EMERGENCY LIGHTS STILL COME ON. THIS HAPPENS WHEN DRIVING AT A STOP LIGHT OR WHEN I TURN THE CAR ON.
Electrical system, Structure, Engine, Mar 1, 2017, fire
I DROVE MY CAR ON FEBRUARY 28 FROM MY GARAGE IN MY HOUSE IN BOLTON, MA TO LEXINGTON MA AT 9 AM. UPON STARTING, I NOTICED A SLIGHT STRANGE SMELL. IT WAS A BIT LIKE OIL OR MAYBE CHEMICAL SMELLS BUT I AM NOT SURE AS I HAD NOT SMELLED THIS BEFORE. I ROLLED DOWN THE WINDOWS AS I DROVE TO CLEAR IT AND KEPT AN EYE ON THE TEMPERATURE GAUGE, WHICH WAS NORMAL. AFTER 5 MINS, THE SMELL CLEARED, THE HEAT TEMP WAS NORMAL AND I DROVE FOR ABOUT 40 MINS WHILE TALKING ON MY BLUETOOTH. I PARKED IN FRONT OF GRACE CHAPEL IN LEXINGTON ON THE STREET AND AS I PULLED TO A STOP TO PARK ON THE STREET IN FRONT OF THE CHURCH, I NOTICED SOME SMOKE. I IMMEDIATELY SHUT OFF THE CAR. WITHIN MOMENTS THERE WERE FLAMES AND I CALLED 911 AS I GOT OUT. I HAD ONLY TIME TO GET MY PURSE, MY BAG AND THE FOOD IN THE TRUNK I WAS BRINGING FOR THE PANTRY AND MOVED AWAY. WITHIN 3 MINUTES, IT WAS ENGULFED ABOUT 30% UP TO THE WINDSHIELD AS THE FIRST POLICE ARRIVED. HE MOVED THE CAR PARKED RIGHT IN FRONT OF MINE, THANK GOD. TWO MINUTES LATER FIREMEN CAME AND ABOUT TWO MINUTES LATER THEY HAD WATER ON THE CAR BUT IT WAS FULLY ENGULFED. THEY WERE ABLE TO KEEP THE DAMAGE TO ONLY AFFECT TWO OTHER CARS PARKED IN THE PARKING LOT NEXT TO THE STREET ACROSS FROM MY CAR, SEPARATED BY A SIDEWALK. THE VEHICLE HAS BEEN METICULOUSLY MAINTAINED BY US. NO ACCIDENTS. NO MECHANICAL PROBLEMS. ALL RECALLS FOLLOWED. I DRIVE NORMALLY. OIL CHANGES ARE DONE REGULARLY. NO MECHANICAL WORK HAS BEEN DONE ON THE CAR. THERE ARE RECALLS ON THE V6 2013 ALTIMAS FOR POSSIBLE FIRE ISSUES. MINE IS A V4. HERE'S ONE WEBSITE BUT IF YOU GOOGLE 2013 ALTIMA FIRES, YOU WILL FIND OTHERS. HTTP://WWW.AUTOMOTIVE-FLEET.COM/NEWS/STORY/2015/10/NISSAN-EXPANDS-2016-MAXIMA-RECALL.ASPX HAD I BEEN TRAPPED, I MAY HAVE DIED BEFORE THEY GOT ME OUT. PLEASE PROTECT OTHERS FROM THIS SCARY TRAGEDY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure, Feb 27, 2017
I HAD JUST CHECKED THE OIL AND WHAT TYPE OF OIL TO BUY FOR THE CAR, AND EN ROUTE AT A SPEED OF 55, THE HOOD FLEW UP WHILE ACCELERATING TO THE POSTED LIMIT - SHATTERING THE SUNROOF, CRACKING THE WINDSHIELD, WARPING THE FRONT LEFT AND RIGHT QUARTER PANELS NEAR THE WINDSHIELD, AND DENTING THE HOOD AND ROOF. IT ALSO DISLODGED THE SUNROOF MOTOR AND PULLED PART OF THE ROOF LIGHTING CONSOLE WIRING HARNESS APART. I WAS NOT MADE AWARE OF A RECALL BY NISSAN IN EITHER OF THE TWO CAMPAIGNS ON THE HOOD LATCH ISSUE - ONLY BY THE INSURANCE INVESTIGATOR AFTER MY CLAIM.
Structure, Feb 1, 2017
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED A RECALL NOTICE PERTAINING TO THE HOOD OF THE VEHICLE. THE CONTACT RECENTLY EXPERIENCED A HOOD FAILURE. WHILE DRIVING APPROXIMATELY 45 MPH, THE HOOD DETACHED FROM THE VEHICLE AND STRUCK THE WINDSHIELD, SUN ROOF, AND SIDE MIRRORS. BECAUSE THE VEHICLE RECEIVED A RECALL REPAIR, THE DEALER WOULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 76,591.
Structure, Jan 6, 2017, crash
IN LATE DECEMBER 2016 OUR 2013 NISSAN ALTIMA WAS BEING DRIVEN IN HIGH POINT, NORTH CAROLINA WHEN THE HOOD OF THE CAR FLEW OPEN AGAINST THE WINDSHIELD CAUSING ZERO VISIBILITY AND THE CAR WAS FORCED OFF THE ROAD CAUSING IT TO BE DAMAGED. THIS INCIDENT INVOLVES A 2016 NISSAN RECALL ON THIS CAR FOR A HOOD LOCK ASSEMBLY REPLACEMENT THAT WAS NEVER DONE PROPERLY TO THIS CAR. THERE WAS BODY DAMAGE TO THIS VEHICLE DUE TO THIS ACCIDENT. THE DRIVER HAS MEDICAL INJURIES FROM THIS ACCIDENT. THE CAR IS HAVING SMELLS SINCE THE ACCIDENT. NISSAN ASSIGNED A CASE NUMBER AND AN ARBITRATION SPECIALIST TO THIS ACCIDENT AND THE CAR IS AT THE DEALERSHIP UNDER REVIEW. HOWEVER, NOBODY FROM NISSAN IS AUTHORIZING REPAIR, PROVIDING MEDICAL ASSISTANCE OR PROVIDING TRANSPORTATION UNTIL THE CAR REPAIRS ARE COMPLETED. THANK YOU FOR ANY ASSITANCE YOU CAN PROVIDE. *TR
Structure, Jan 5, 2017
LAST WEEK MY DAUGHTER WAS DRIVING HER 2013 NISSAN ALTIMA AT APPROXIMATELY 20 MILES HOURS WHEN THE HOOD SUDDENLY FLEW UP AND CRASHED INTO THE WINDSHIELD. LUCKILY THERE WAS NO TRAFFIC AROUND AND SHE WAS ABLE TO CLOSE THE HOOD BACK DOWN AND RETURN THE SHORT DISTANCE TO HER HOME. WHEN I INSPECTED THE VEHICLE THE NEXT DAY I DISCOVERED THAT THE SECONDARY HOOD LATCH DID NOT WORK. UPON INVESTIGATION I DISCOVERED THAT NISSAN HAD RECALLS ON THIS MODEL FOR THIS SPECIFIC ISSUE. I CONTACTED THE NHTSA AND REPORTED THE ISSUE. I WAS TOLD THAT THE RECALL REPAIR HAD NOT BEEN DONE AS PER THEIR RECORDS. I THEN CONTACTED NISSAN TO INFORM THEM OF THE ISSUE AND THEY SAID THAT THE RECALL REPAIRS HAD ACTUALLY BEEN COMPLETED EARLIER THIS YEAR BY A NISSAN DEALER IN FLORIDA (WE PURCHASED THE VEHICLE FROM A CAR LOT IN FLORIDA IN OCTOBER OF 2016). AFTER A DISCUSSION WITH NISSAN CUSTOMER RELATIONS THEY TOWED THE VEHICLE TO ONE OF THEIR LOCAL DEALERS FOR INSPECTION (12/30/16). THEIR INVESTIGATION FOUND THAT THE REPLACED SECONDARY LATCH HAD FAILED THEREFORE ALLOWING THE HOOD TO FLY OPEN. I AM DEEPLY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. IF THIS HAD BEEN IN TRAFFIC, AT A HIGHER RATE OF SPEED OR OTHER CONDITIONS SERIOUS INJURIES WOULD HAVE BEEN POSSIBLE. HOW DO I KNOW THAT WHATEVER NEW REPAIRS THAT ARE DONE WILL SOLVE THIS SERIOUS ISSUE? *TR
Structure, Sep 28, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE INTERIOR PLASTIC DOOR HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE HANDLE WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *TT THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER AND INFORMED THEM OF DEFECT. THE DEALER WROTE INCORRECT NOTES OF THE HANDLE BEING PULLED TOO HARD. *TR
Air bags, Structure, Fuel/propulsion system, Aug 24, 2016, crash
I WAS IN A ACCIDENT WHERE I HYROPLANNED AND THE BACK END HIT A DITCH AND MY CAR WENT ONTO THE MEDIAN ON THE FREEWAY AND I TOTALED MY CAR AND THE AIRBAGS DID NOT DEPLOY
Structure, Other or unspecified, Visibility/wiper, Aug 11, 2016
WE NOTICED THAT OUR CAR'S BLACK DASHBOARD WAS BECOMING STICKY AND SHINY DURING THE SUMMER. THIS HAS DEVELOPED INTO A SERIOUS SAFETY ISSUE BECAUSE IT AFFECTS MY VISIBILITY WHEN I'M DRIVING. THE MELTING DASHBOARD CREATES A STRONG GLARE OR REFLECTION ON THE WINDSHIELD WHICH IMPEDES MY ABILITY TO SEE THE ROAD AND MY SURROUNDS. I NOTIFIED MY LOCAL DEALERSHIP AND THEY REFUSED TO HELP ME WITH THIS PROBLEM. I CALLED NISSAN CONSUMER AFFAIRS WHICH ALSO DENIED MY REQUEST TO SOLVE THIS ISSUE. IT APPEARS THAT THE DASHBOARD MATERIAL THAT IS USED WAS NOT PROPERLY TESTED FOR HIGHER TEMPERATURES OR THAT THIS IS SIMPLY A DEFECTIVE PART. THE RESIDUE ON THE SURFACE OF THE DASHBOARD COULD ALSO BE A HEALTH HAZARD AS THE DASHBOARD IS CLEARLY DEGRADING AND MAY BE EMITTING FUMES WITHIN THE CABIN. I ALSO SUSPECT THAT LEFT UNTREATED, THIS MELTING DASHBOARD HAS THE POTENTIAL TO IMPACT THE DEPLOYMENT OF AIRBAGS WITHIN THE VEHICLE. I EXPECT THAT NISSAN ADDRESSES THESE CONCERNS AND OFFERS A SOLUTION TO THIS MANUFACTURING DEFECT BEFORE IT CAUSES AN ACCIDENT.
Air bags, Structure, May 27, 2016
THIS IS TO REPORT AND COMPLAIN ABOUT RECALLS ON MY 2013 NISSAN ALTIMA RECALL: 16V-029 I TRAVELED TO MY LOCAL DEALER [KLINE NISSAN, MAPLEWOOD, MN] OVER A YEAR AGO FOR A SIMILAR RECALL FIX TO THE HOOD LATCH'. MY ONLINE RECORD STILL SHOWS IT IS NEEDED (NTB16-011; EXTERNAL RECALL NUMBER: PC426) I DID NOT RECEIVE NOTIFICATION OF THE ABOVE RECALL UNTIL MONTHS AFTER THE EFFECTIVE DATE. I WENT AGAIN FOR THE ABOVE REF. RECALL AND WAS TOLD THAT THEY DID NOT HAVE THE PART IN STOCK AND IT COULD BE "QUITE SOME TIME" AND WOULD CALL ME. IT HAS BEEN OVER TWO MONTH AND NO CONTACT. I JUST RECEIVED A SECOND MAILING ON THIS RECALL STATING THAT I HAD NOT TAKEN CARE OF IT. THIS IS A FRUSTRATING AND A TIME WASTING PROCESS. RECALL: PASSENGER A.B. (NTB16-052? R1609? NOT CLEAR FROM THE ONLINE DESCRIPTION WHAT THIS IS) I NOW SEE THAT MY PASSENGERS HAVE BEEN AT RISK OF AN INOPERABLE AIR BAG. I HAVE NOT YET RECEIVED NOTICE THIS THIRD RECALL WHEN LOOKING UP THE OTHER TWO RECALLS ONLINE. THUS I HAVE NOT RECEIVED THE BENEFIT OF THIS SAFETY FEATURE THAT I PAID FOR THREE YEARS AGO. BEYOND THE TIME AND COST OF TRAVELING TO/FROM AND WAITING FOR THESE ERRORS TO BE FIXED IS THE LENGTH OF TIME OUR MONEY HAS BEEN WASTED ON A FEATURE WE PAID FOR. THERE NEEDS TO BE MONETARY COMPENSATION FOR THESE SIGNIFICANT ERRORS AND PLEASE DO NOT ALLOW THEM TO KEEP STATING "AT NO COST" BECAUSE THERE IS COST IN TIME AND MONEY TO CONSUMERS. THERE IS ALSO AN EMOTIONAL COST WHEN WE WERE AND ARE STILL AT RISK BUT THE PARTS ARE NOT AVAILABLE.
Structure, May 25, 2016
WITHOUT ANY WARNING AT ALL, HOOD FLEW UP WHILE CAR WAS GETTING UP TO SPEED ON 4 LANE EXPRESSWAY AT APPROXIMATELY 40 MPH. IT SMASHED AGAINST THE WINDSHIELD AND COMPLETELY BLINDED ME. I WAS ABLE TO PULL TO SHOULDER. NO INJURIES. DAMAGE TO BODY OF CAR ONLY. NO ONE ELSE IN CAR. NO OTHER TRAFFIC NEARBY. I AM NOT THE OWNER, JUST THE DRIVER. VERY FRIGHTENING EXPERIENCE.
Structure, May 2, 2016
WHILE DRIVING AT MERE 25 MPH, THE HOOD FLUNG OPEN AND RESTED PARALLEL TO THE WINDSHIELD. THIS UNNATURAL POSITION FOR THE HOOD AND THE PRESSURE IT EXERTED ON DRIVER/PASSENGER SIDE CORNERS OPENED THEM UP LIKE A CAN OPENER.
Air bags, Structure, Apr 18, 2016
MY ALMOST 14 YEAR OLD SON WHO IS 106 LBS. SITS IN THE PASSENGER SEAT AS WELL AS A MALE FRIEND WHO IS 220. THE PASSENGER AIR BAG LIGHT REMAINS "OFF" WHEN IT SHOULD BE ENGAGED. I TOOK IT TO A NISSAN DEALER AND THEY SAID THAT THEY RESET IT AND MY SON MAY NOT BE "HEAVY ENOUGH". I AM VERY UPSET AT HOW THEY HANDLED IT (THEY DIDN'T) AND I CAN GUARANTEE IF THERE IS AN INCIDENT THAT HAPPENS AND THESE WERE DEFECTIVE, THERE WILL BE ISSUES. I HAVE READ ONLINE THAT NUMEROUS OTHER PEOPLE HAVE THE SAME PROBLEM AND THEY SAID THEY HAVE TO RESTART THE CAR TO GET IT TO GO OFF. I AM NOT DOING THAT OR BUYING IT. I WAS TOLD THAT IF NISSAN DOES NOT RECOGNIZE THIS PROBLEM FOR THIS SPECIFIC YEAR AND MODEL, THAT THE RECALL WITH NOT BE COVERED. IT IS OBVIOUSLY AN ISSUE. SECONDLY, I MADE AN APPT 3 WEEKS IN ADVANCE FOR MY HOOD LATCH TO BE REPAIRED TO ALLOW FOR THE PART TO GET IT. I DROVE 1.25 HRS TO GET IT REPLACED, SAT THERE FOR 2 HOURS TO BE TOLD THAT THEY WERE PUTTING IN IT AND THEN "DID NOT HAVE IT IN". THEY HAD ME TAKE A RENTAL CAR HOME "TO HAVE A SUPERVISOR LOOK AT MY AIRBAG" AS IT WAS OVER THE WEEKEND. I GOT A DISGUSTING CAR FOR 5 DAYS TO FIND OUT NOTHING HAD BEEN REPAIRED. I "NEED TO STOP IN WHEN I AM IN TOWN SOMETIME" TO GET MY HOOD LATCH REPLACED. REALLY???? I WILL NEVER GO BACK TO BILLION NISSAN IN SIOUX CITY. POOR SERVICE. I WOULD LIKE BOTH OF THESE ISSUES TAKEN CARE OF PROMPTLY. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED. THANKS!
Structure, Apr 7, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE INTERIOR PASSENGER SIDE DOOR HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V029000 (LATCHES/LOCKS/ LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Structure, Mar 31, 2016
THIS COMPLAINT IS REGARDING THE NISSAN RECALL REF. 16V-029 RELATED TO THE HOOD LATCH ASSEMBLY. NISSAN SEEMS TO HAVE PUT IN PLACE A REPAIR PROCEDURE THAT IS DIFFERENT THAN WHAT IS ADVERTISED IN THE RECALL LETTER. THIS PROCEDURE IS EXCESSIVELY BURDENSOME, REQUIRING THE VEHICLE OWNER TO SCHEDULE A FIRST APPOINTMENT TO INSPECT THE CAR, THEN A SECOND APPOINTMENT TO PERFORM THE ACTUAL REPAIR. THE RECALL LETTER ADVERTISES A SINGLE APPOINTMENT IS NEEDED TO PERFORM THE REPAIR, SO THIS PROCEDURE RUNS CONTRARY TO THE TEXT OF THE RECALL LETTER. THIS SEEMS TO BE KNOWN TO DEALERS AS: PC426 ALTIMA HOOD LATCH NTB16-011
Structure, Mar 16, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE HOOD LATCH RELEASED AND THE HOOD SLAMMED INTO THE WINDSHIELD. AS A RESULT, THE WINDSHIELD WAS SHATTERED. THE VEHICLE WAS TAKEN TO A GLASS COMPANY TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Structure, Mar 3, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE HOOD INADVERTENTLY UNLATCHED AND FLEW OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V029000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Structure, Jan 9, 2016
REAR DRIVER SIDE FLOORBOARD ACCUMULATING WATER WHEN IT RAINS. NO IDEA WHERE IT COMES FROM. CURRENTLY AT NISSAN DEALERSHIP TO FIND OUT WHERE WATER IS COMING FROM. THIS IS THE SECOND TIME IT HAS BEEN IN SHOP. IT FIRST HAPPENED ABOUT TWO MONTHS AGO AND AT FIRST, I THOUGHT A DOOR HAD NOT BEEN PROPERLY CLOSED. I HAVE DRIVEN AND PARKED IT IN THE RAIN SO I DONT HAVE ANY IDEA WHEN IT COMES IN, ALL I KNOW IS THAT IT DOES.
Structure, Jan 2, 2016
HOOD FLEW OPEN WHILE TRAVELING AT 35 MPH ON THE OUTSKIRTS OF TOWN. THIS RESULTED IN DAMAGE TO THE UPPER QUARTER PANEL ON BOTH SIDES OF THE VEHICLE NEAR THE HOOD HINGES.
Structure, Dec 29, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE SUNROOF EXPLODED AND SMALL PARTICLES OF GLASS SHATTERED OUTSIDE OF THE VEHICLE. THE SUNROOF SLIDING COVER WAS CLOSED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ENTIRE SUNROOF WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Electrical system, Structure, Vehicle speed control, Equipment, Nov 12, 2015, fire
TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING UNIT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND AIR CONDITIONING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING AND PULLING INTO A PARKING SPACE, THERE WAS AN ABNORMAL ELECTRICAL ODOR COMING THROUGH THE AIR CONDITION VENTS. THE VEHICLE CAUGHT FIRE. WHILE TRYING TO EXIT THE VEHICLE, THE DOOR HANDLE FAILED TO WORK. THE CONTACT WAS ABLE TO EXIT THE VEHICLE THROUGH THE DRIVER SIDE WINDOW. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,898....UPDATED 01/07/16 *BF *CN
Structure, Nov 3, 2015
WHILE GOING AROUND 55MPH ON THE HWY 55, HOOD JUST POPPED WITHOUT ANY WARNING, HITTING THE WINDSHIELD AND ROOF. THIS CAUSED MAJOR BODY DAMAGE TO BOTH FENDERS, HOOD AND ROOF. BEFORE DRIVING THE CAR, I ALWAYS WALK AROUND IT TO CHECK TIRE INFLATED OK, HOOD/TRUNK/DOOR CLOSE/LATCHED. THIS HAPPENED OCT17. WENT TO THE NISSAN DEALERSHIP AND ALSO CALLED NISSAN CUSTOMER SERVICE MONDAY OCT 19. CUSTOMER SERVICE SAID THIS DAMAGE WOULD BE COVERED BY THEIR HOOD LATCH RECALL THAT I WAS NOT AWARE OF. IT'S BEEN 2 WEEK AND STILL WAITING FOR WARRANTY CLAIMS TO APPROVE FIX. HOOD IS VIBRATING WHEN I GO OVER 55MPH AND SO AFRAID THIS NIGHTMARE MIGHT HAPPEN AGAIN.