2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints: suspension
289 reports, newest first. Show all
Suspension, Feb 11, 2019
PULLING OUT AND THE REAR LOWER CONTROL ARM BROKE AND FELL ON THE GROUND!
Suspension, Feb 9, 2019
WHILE DRIVING YESTERDAY THE VEHICAL BECAME DIFFICULT TO STEER AND SHOOK VIGOROUSLY AT 35 MPH . STOPPED TO INSPECT AND FOUND THE RIGHT REAR LOWER CONTROL ARM BROKEN.
Suspension, Jan 25, 2019
WHILE DRIVING MY 2013 ALTIMA THE DRIVER SIDE REAR LOWER CONTROL ARM SNAPPED - LUCKY CAR WAS GOING SLOW ENOUGH WHERE NO ACCIDENT OR BODY INJURY OCCURRED. THE CAR JUST CAME OFF THE THRUWAY 10 MINS BEFORE THIS HAPPENED. ALL WORK WAS DONE AT THE DEALER SINCE PURCHASE AND WE ARE THE ONLY OWNER.
Suspension, Jan 25, 2019
REAR PASSENGER CONTROL ARM BROKE GOING DOWN HIGHWAY AT 60 MPH. BACK END STARTED TO FISHTAIL. LUCKILY DID NOT GET INTO AN ACCIDENT.WAS ABLE TO DRIVE TO A DEALERSHIP AND GET IT REPAIRED FOR $800. NOT SURE IF I FEEL SAFE IN THE CAR ANYMORE.
Suspension, Jan 14, 2019
WAS APPROACHING HIGHWAY SPEEDS WHEN CAR PULLED HARD INTO OTHER LANE. IT FELT ALMOST LIKE SLIPPING ON ICE. TRACTION CONTROL SYSTEM LIT UP SO I FIGURED IT WAS SOMETHING FAULTY ELECTRICALLY. LUCKILY DIDN'T HIT ANYTHING, SO I KEPT DRIVING. A FEW SECONDS LATER IT DID IT AGAIN THIS TIME WORSE AND WITH SHAKING. I PULLED OVER ON THE HIGHWAY TO HAVE A LOOK AND NOTICED ONE REAR CONTROL ARM WAS SHEERED COMPLETELY IN TWO PIECES AND THE OTHER WAS ALMOST SHEERED OFF AS WELL. LUCKILY NO KIDS WERE IN THE CAR AND NO ONE GOT INJURED BUT COULD HAVE BEEN PRETTY UGLY. THE CAR IS IN GREAT CONDITION, NO RUST OR ANY REASON FOR THIS PART TO FAIL SO CATASTROPHICALLY.
Suspension, Jan 4, 2019
ON 12/27/2018 THE REAR LOWER CONTROL ARM ASSEMBLY (RIGHT) FRACTURED ON MY 2013 NISSAN ALTIMA. THIS IS SIMILAR TO THE NHTSA ACTION NUMBER PE18013. I WAS DRIVING TO A DESTINATION NEAR MY HOME. AS I WAS NEARING MY DESTINATION I NOTICED THE CAR HANDLING UNUSUALLY, WITH A SLIGHT SWAY. AS I PARKED MY CAR I THOUGHT I HAD PULLED UP TOO FAR AND PUT IT IN REVERSE TO BACK UP. I HEARD A LOUD SOUND AND WALKED AROUND THE CAR TO NOTICE THE REAR RIGHT WHEEL RESTING HIGH IN THE WHEEL WELL. I ELECTED TO HAVE THE VEHICLE TOWED TO THE NISSAN DEALERSHIP FOR REPAIRS. THE TOW OPERATOR SHOWED ME WHAT HAD HAPPED ONCE IT WAS ON THE FLATBED AND HE STATED THAT MINE WAS PROBABLY THE THIRD ONE HE HAD TOWED AND MAYBE THERE WAS A RECALL. THE NEXT DAY THE SERVICE CENTER CALLED AND CONFIRMED THAT THE RIGHT REAR LOWER CONTROL ARM HAD BROKEN. THE VEHICLE WAS REPAIRED THAT DAY AND AN INSPECTION OF THE LEFT REAR LOWER CONTROL ARM WAS PERFORMED AND SHOWED NO COMPROMISED INTEGRITY. UPON TAKING DELIVERY OF THE CAR I ALSO TOOK DELIVERY OF THE BROKEN PARTS AND HAVE INCLUDED PICTURES OF THE COMPROMISED AREA, WHICH ARE ATTACHED. IT APPEARS THAT THE PARTIAL PENETRATION WELD WAS COMPROMISED AND CAUSED THE THINNER OF THE TWO JOINED MATERIAL TO FAIL.
Suspension, Dec 28, 2018
I WAS DRIVING MY VEHICLE IN TOWN (35 MPH) AND WAS GOING UNDER A UNDERPASS. ALL OF A SUDDEN I NOTICED MY ANTI SLIP LIGHT CAME ON, STEERING WHEEL BECAME HARD TO STEER, AND A LOUD BANGING COMING FROM THE BACK OF THE CAR. I PULLED OVER AND LOOKED AROUND THE BACK OF THE CAR, SEEING NOTHING OUT OF THE ORDINARY. I CONTINUED ON, THINKING IT WAS POSSIBLY SOMETHING WRONG ELECTRICALLY, MAYBE WITH THE ANTI SLIP SYSTEM. DROVE A FEW MORE MILES, INCLUDING ON THE HIGHWAY (60 MPH) AND THE CAR STILL WAS HANDLING DIFFICULT. ARRIVED HOME, LOOKED AROUND THE BACK END OF CAR, NOTICED THE REAR PASSENGER SIDE WHEEL WAS TILTED IN AND LOWER CONTROL ARM (RIGHT) WAS SNAPPED. CALLED TOW TRUCK DRIVER TO TOW TO REPAIR SHOP. OVER $1000 IN REPAIRS.
Suspension, Dec 26, 2018
TURNING A CORNER IN A HOUSING DEVELOPMENT WHEN HEARD A SNAP/BANG AND THE REAR LEFT SIDE OF THE CAR DROPPED. STEERING BECAME UNSTEADY. DROVE SHORT DISTANCE TO HOME AND LOOKED AND FOUND THE LEFT REAR LOWER CONTROL ARM HAD RUSTED THRU AND BROKE AWAY FROM WHERE IT IS BOLTED TO THE FRAME. THE VEHICLE HAS 70,789 MILES. CHECKED THE RIGHT SIDE CONTROL ARM AND IT SHOWS SIGNS OF RUSTING BUT IS STILL REASONABLY SOLID LOOKING.
Suspension, Dec 19, 2018
I WAS DRIVING HOME FROM WORK AND NOTICE THAT MY BACK RIGHT WHEEL WAS SHAKING. AT FIRST IT WAS MINOR AND THEN ABOUT 5 MILES INTO MY DRIVE THE SHAKING BECAME SEVERE. I PULLED OVER TO THE SIDE OF THE ROAD AND CALLED FOR A TOW. THE EXPERIENCE WAS SCARY, THE SHAKING BECAME VERY SCARY LIKE THE WHEEL WAS GOING TO FALL OFF. I FOUND OUT FROM A MECHANIC THAT MY CONTROL ARM RIGHT REAR BROKE AND IT WAS GOOD I GOT OFF THE ROAD WHEN I DID. MY RIGHT WHEEL WAS TURNED ON IT'S SIDE. I JUST PURCHASED THIS CAR IN JUNE 2018 AND WAS TOLD BY NISSAN MARLBOROUGH THAT IT WAS A SAFE CAR.
Suspension, Dec 18, 2018
THE LEFT REAR LOWER CONTROL ARM RUSTED OFF AT ONE OF THE WELDS NEAR THE BUSHING. THE PART BROKE WHILE BACKING UP IN A PARKING LOT. THE CAR WAS THE DRIVEN ON THE STREET NOT KNOWING WHAT WAS WRONG.
Suspension, Dec 17, 2018
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 55 MPH, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN TO SUBURBAN NISSAN (1800 MAPLELAWN DR, TROY, MI 48084, 248-649-2300) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER'S SIDE CONTROL ARM WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
Suspension, Wheels, Dec 13, 2018
REAR LOWER CONTROL ARM BROKE DUE TO CORROSION WHILE THE CAR WAS MOVING
Suspension, Dec 10, 2018
DRIVING ON CITY STREET THEN HIGHWAY AT NORMAL SPEED. NOTICED TRACTION CONTROL LIGHT ON AND FELT SWAYING IN REAR OF CAR. HEARD LOUD NOISE AND SWAYING WORSENED SO I PULLED OVER. AFTER HAVING CAR LOOKED AT WAS TOLD COULD NOT BE DRIVEN AS LOWER RIGHT REAR CONTROL ARM HAD BROKEN RIGHT OFF! CAR HAD TO BE TOWED ON FLAT BED. REPAIRS ARE UNDERWAY. VERY SCARY SITUATION WITH SUDDEN LOSS OF CONTROL.
Suspension, Wheels, Dec 10, 2018
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 20 MPH, THE REAR PASSENGER SIDE WHEEL DETACHED FROM THE LOWER CONTROL ARM. ALSO, THE REAR DRIVER SIDE WHEEL WAS CRACKED. THE DEALER (FUCCILLO NISSAN OF LATHAM, 976 NEW LOUDON RD, LATHAM, NY 12110, (518) 250-4380) STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000. *TT*JB
Suspension, Dec 7, 2018
LEFT WORK GOING TO THE GROCERY STORE. NOTICED THE STEERING WAS SLOPPY WITH LESS CONTROL. I WENT THROUGH A PATCHED AREA IN THE ROAD AND THE WHOLE CAR SHOOK AND THERE WAS A NOISE IN THE PASSENGER REAR. I CALLED MY HUSBAND AND HE MET ME IN THE GROCERY STORE PARKING LOT SO HE COULD DRIVE THE CAR HOME. HE DROVE ABOUT A QUARTER OF A MILE AND CALLED ME TO PULL INTO A PARKING LOT. HE GOT UNDER THE CAR AND SAW THAT THE LOWER CONTROL ARM HAD RUSTED AND BROKEN AWAY FROM THE FRAME. HE ALSO NOTICED THE PASSENGER REAR WHEEL AT A STRANGE ANGLE WITH THE TOP LEANING INTO THE WHEEL WELL. WE TOOK THE CAR 2 BLOCKS TO THE SHOP. THE SHOP HAD TO GET THE PARTS FROM NISSAN AND WHEN THEY ORDERED THEM THEY WERE TOLD THE PART HAD BEEN REDESIGNED SO BOTH SIDES HAD TO BE REPLACED. THEY REPLACED BOTH REAR LOWER CONTROL ARMS, BOTH REAR SHOCKS AND OTHER SUSPENSION PARTS. I AM JUST LUCKY THE TIRE DIDN'T FALL OFF WHILE I WAS DRIVING.
Suspension, Engine, Nov 12, 2018
THE FRONT SUSPENSION IS VERY POOR. MY CAR FALL IN A LITTLE HOLE AND ONE OF THE FRONT WHEEL WAS BROKE, BECAUSE THE SUSPENSION WAS BAD JOB. WHEN I TURNING STAR THE ENGINE SOUNDS SOMETIMES VERY RARE.
Suspension, Oct 18, 2018
WHILE BACKING MY CAR OUT OF A PARKING SPACE, I HEARD A POP AND REAR OF THE CAR DROPPED. I GOT OUT AND SAW THE LEFT REAR OF THE CAR WAS LOWER, TOP OF TIRE NOT VISIBLE. THE DEALERSHIP WHERE I PURCHASED MY CAR NEW (SEPT. 12, 2012) WAS ONLY 3 MILES AWAY ON SECONDARY ROADS, SO I TOOK MY CAR THERE TO BE LOOKED AT. THE DEALER CALLED ME BACK THE NEXT DAY AND TOLD ME THE LEFT REAR LOWER CONTROL ARM HAD BROKEN AND RIGHT REAR LOWER CONTROL ARM WAS CRACKING IN THE SAME PLACE AND NEEDED TO BE REPLACED. THE SERVICE ADVISOR AND SERVICE MANAGER BOTH SAID THEY HAVE NEVER SEEN ANYTHING LIKE THIS HAPPEN BEFORE ON A SIX YEAR OLD CAR.*DT CONSUMER STATED FAILURE OF SUSPENSION ON BOTH REAR PASSENGER SIDE. UPDATED 12/12/18*JB
Suspension, Oct 10, 2018
WHILE DRIVING DOWN THE ROAD THE REAR CONTROL ARM BROKE OFF. THE CAR ONLY HAS 46,000 MILES AND IS 5 YEAR OLD YET RUSTED SO BADLY FROM THE INSIDE OUT THAT THE ARM COMPLETELY BROKE OFF..
Suspension, Structure, Wheels, Sep 14, 2018
TL* THE CONTACT LEASED A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT RUST AND CORROSION CAUSED THE REAR DRIVER'S SIDE WHEEL TO FRACTURE FROM THE FRAME. THE DEALER (NISSAN OF STATEN ISLAND, 222 PARKINSON AVE, STATEN ISLAND, NY 10305, 1-(718) 447-3878) DIAGNOSED THAT THE METAL LINK TO THE REAR WHEELS AND CHASSIS FAILED. IN ADDITION, THE REAR CONTROL ARMS AND THE CONTROL LINK FRACTURED. THE DEALER FURTHER INSPECTED THE UNDERCARRIAGE, FRAME, AND FRONT AND REAR SUSPENSION. THE VEHICLE HAD AN EXTENDED WARRANTY, BUT THE CONTACT DID NOT KNOW IF IT WOULD COVER THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT INCIDENT DATE IS BEFORE PURCHASE DATE. *JB
Suspension, Aug 27, 2018
AFTER TAKING MY VEHICLE TO THE DEALERSHIP FOR A OIL CHANGE THEY INFORMED ME THAT MY LOWER CONTROL ARMS NEEDED TO BE REPLACED AND THAT IT WAS A COMMON PROBLEM AMONGST 2013 AND NEWER NISSAN ALTIMAS. THERE ARE MILLIONS OF 2013 AND NEWER NISSAN ALTIMAS ON THE ROAD AND A COMMON PROBLEM AMONGST THESE VEHICLES IS THE LOWER CONTROL ARMS. THESE PARTS ARE VERY IMPORTANT TO THE STEERING AND SUSPENSION ON FRONT WHEEL DRIVE VEHICLES AND THESE PARTS SHOULD NOT FAIL ON FIVE YEAR OR YOUNGER ROAD VEHICLES. THE FAILURE OF THESE PARTS ON SURFACE STREETS CAN BE POTENTIALLY DEADLY AND ON HIGHWAYS MORE LIKELY TO CAUSE HORRIFIC CASUALTIES DUE TO THE VEHICLES BEING UNCONTROLLABLE DURING A FAILURE. I WOULD LIKE TO BRING THIS ISSUE TO THE ATTENTION OF NHTSA AND HOPEFULLY YOU CAN CONTACT THE APPROPRIATE SOURCES TO BE PROACTIVE AND PREVENT ANY FUTURE ACCIDENTS THAT THE NISSAN ALTIMA MIGHT CREATE.
Suspension, Jul 29, 2018
THE CONTROL ARM ON MY 2013 NISSAN ALTIMA BROKE WHILE ENTERING THE FREEWAY ON (7/20) DURING RUSH HOUR, CAUSING ME TO LOSE STEERING IN THE REAR OF MY VEHICLE. THE EQUIPMENT FAILURE CAUSED ME TO BE STRANDED ON THE HIGHWAY, FORCING ME TO HAVE MY CAR TOWED TO THE NEAREST AUTO REPAIR SHOP, COSTING ME $2,220 IN REPAIRS. MY VEHICLE ONLY HAD 72,720 MILES WHEN THE MALFUNCTION OCCURRED. IN REACHING OUT TO I-90 NISSAN IN SHEFFIELD OHIO, WHICH IS WHERE I PURCHASED MY VEHICLE, THE STAFF WAS FRIENDLY BUT DEFERRED ME TO NISSAN CORPORATE TO FILE A CLAIM WITH CONSUMER AFFAIRS. CONSUMER AFFAIRS DENIED MY CLAIM BECAUSE I DID NOT TAKE MY VEHICLE TO AN 'AUTHORIZED DEALER'. WHILE STRANDED ON THE HIGHWAY, THE LAST PLACE I WAS THINKING ABOUT TAKING ME VEHICLE WAS TO THE DEALER (15+ MILES AWAY) THAT SOLD ME A CAR THAT HAD A MAJOR EQUIPMENT FAILURE IN LESS THAN 5 YEARS OF OWNING IT. I NEEDED TO HAVE MY BROKEN CONTROL ARM REPLACED, THE DRIVER SIDE CONTROL ARM REPLACED BECAUSE IT WAS ABOUT TO BREAK DUE TO RUST AND STRESS FRACTURES. IN ADDITION, I NEEDED MY STABILIZER ARMS REPLACED. ATTACHED IS A PHOTO OF THE BROKEN CONTROL ARM. YOU CAN SEE ON THE BROKEN CONTROL ARM THERE IS A HOLE AT THE TOP, WHICH WAS NOT WELDED CLOSED, ALLOWING WATER AND SALT TO ENTER, RUSTING THE CONTROL ARM FROM BOTH THE INSIDE AND OUTSIDE. THIS EXCESSIVE RUST IS WHAT LED TO THE CONTROL ARM TO FAIL AND BREAK.
Suspension, Power train, Aug 26, 2017
HAVING A SHAKING WOBBLE AT LOW SPEED IN THE FRONT SUSPENSION LIKE THE FRONT SUSPENSIONS GOING TO FALL OFF. WAS THERE EVER SINCE I BOUGHT THE CAR NEW. I THINK IT MUST BE THE MOUNTS OR LOOSE SUPPORT RODS, BUT I FEEL YOU NEED TO RECALL MY CAR TO FIX IT. THIS SEEMS TO BE A ACCIDENT WAITING TO HAPPEN. IT GETS WORST WHEN TURNING RIGHT AT VERY LOW SPEEDS.
Suspension, Aug 3, 2017
THE STRUT MOUNT PROBLEM. I HAD CHANGED THIS A YEAR AGO. I FIXED THIS PROBLEM BY WARRENTY. BUT, 2 WEEKS LATER, IT WAS BROKEN AGAIN.
Steering, Suspension, Wheels, Sep 15, 2016
HI I TOOK MY VEHICLE FOR REGULAR INSPECTION AND HAVE REPORTED A PROBLEM WITH THE PASSENGER SIDE WHEELS MAKING NOISE. ALSO REPORTING CAR DRIFT SIDE WAYS WHILE AT HIGH SPEEDS. WITH INITIAL ANALYSIS FROM NISSAN SERVICE CENTER HAVE MENTIONED THAT THERE IS SOME ISSUE WITH SHIFTING OF A SPRING ON THE ON THE TRACK RODS. I RAISED THIS TO MY EXTENDED WARRANTY SERVICE PROVIDER. AND THEY HAVE MENTIONED THAT IT HAS TO BE DONE UNDER TSB AND WILL NOT UNDERTAKE THE REPAIR. HENCE I AM SUBMITTING THIS INCIDENT REPORT YOU YOU SO INVESTIGATE IF IT ACTUALLY FALLS UNDER TSB OR NOT. AND IF IT IS THEN HOW I CAN GET IT FIXED UNDER TSB NORMS.
Suspension, Air bags, Latches/locks/linkages, Aug 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V244000 (AIR BAGS), 16V029000 (LATCHES/LOCKS/LINKAGES), AND 15V468000 (SUSPENSION). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.