2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints: suspension
289 reports, newest first. Show all
Suspension, Mar 21, 2023
While driving on the highway the car started to lose control. Car shop said control link on driver side broke and the one on the passenger side was cracked and they replace both. I took the old parts e Incident (0)to the dealership they said it was a recall.
Suspension, Mar 19, 2023
While driving my 2013 Nissan Altima on the highway I heard a real loud bang so I got off the nearest exit to check out the car. Upon looking under the rear passenger side of the car I noticed that the lower control arm broke off. I was able to get the car home, but cannot drive it. Doing a little research, I found this is common on 2013-2019 Altima models. I feel this is a major safety concern and should be looked into further.
Suspension, Mar 2, 2023
With only 99 k miles my lower rear control arm broke while I was driving the vehicle and the rear tire began flopping around. Had I been driving faster at the time it's possible that my spouse and I could have died in an accident or have be extremely injured. Dealer lied and said that there was a recall and that I should have received a letter in the mail. I never received a letter. And it looks like there is only a service campaign for the issue.
Suspension, Feb 3, 2023
- The passenger rear lower suspension link became corrode and separated at the bushing joint area. The car is available for inspection. - Loss of control as the back of the car started moving from side to side and off the side of the road. - Nissan opened a case# [XXX] and noted that my car is not covered by issued service bulletin (P9324) and recommends that I get it repaired. - This happen without warning, I feel lucky that nobody was seriously hurt. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Suspension, Jan 26, 2023
What component or system failed or malfunctioned, and is it available for inspection upon request? Rear subframe is rusted out and has holes in it. Yes it is avaialble for inspection. How was your safety or the safety of others put at risk? Loss of control and not safe to drive with a broken rear subframe. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Gandrud Nissan in Green Bay, WI has inspected it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No symptoms prior to the failure and then top of driver side rear tire pointing inward to the car. This seems to be a common issue from others with the same 2013 Nissan Altima in areas with road salt usage. The vehicle is 9 years old and has 106,800 miles on it. Rest of the car appears rust free and solid. I am the original owner of the vehicle and it gets washed regularly. I will be getting additional pictures from Gandrud Nissan, as now I only have the 1 picture which is not ideal. Gandrud should have the car repaired before February 3, 2023.
Suspension, Nov 14, 2022
The contact owns a 2013 Nissan Altima. The contact stated that while his son was driving at 35 MPH, he noticed that the rear passenger's side tire was not rolling smoothly. The contact stated that upon arriving at his destination and parking the vehicle, his son noticed that the rear passenger's side tire was pushed in. The contact's son was able to drive the vehicle to his residence. The contact stated upon inspecting the subframe, he noticed that the subframe was severely corroded and an unknown part had detached. The vehicle was taken to an independent mechanic where it was diagnosed that the rear passenger's side lower control arm assembly was fractured due to severe corrosion and the rear driver's side lower control arm was severely corroded. The independent mechanic replaced the rear passenger's side lower control arm. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Nissan Technical Service Bulletin Number: P9324 as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 119,393. The contact stated that they also had the driver side rear suspension control arm repaired. A request to Nissan for a reimbursement of both repairs was requested.
Suspension, Other or unspecified, Nov 2, 2022
The rear suspension lower links on my 2013 Nissan Altima corroded and broke away from the joints on both sides. The rear passenger was affected in July 2022 and the rear driver side was affected in October 2022. Both incidents happened as I was backing out of my drive-way and the rear lower links literally snapped and broke away from the vehicle. After my Altima was at the body shop for the second time to replace the driver rear suspension lower link, we discovered a Campaign by Nissan that was entitled "Altima Rear Lower Link" and it affected 2013 Nissan Altima's (which we had) and the campaign went on to indicate that this was in states with high road salt usage. We live in Iowa so that covered our state for high road salt usage and the campaign went on to say that under severe corrosion conditions, one of the rear lower suspension links may corrode and separate at the bushing joint area. This happened to both sides of my Altima's rear lower link suspension as there was severe corrosion. We tried to file a claim with Nissan to get reimbursed for our towing expense and expense of having my Altima repaired but were denied reimbursement stating our VIN # didn't match any listed on this campaign even though we had the exact same make, model, year and conditions surrounding the campaign that caused the rear suspension lower link to snap away from the joint area. This isn't just something common to happen to vehicles and with Nissan refusing to reimburse us for a known issue on the exact same make, model and year of the car is frustrating. There could have easily been human error in not including our VIN# in this campaign. Way too many coincidences for Nissan to not even consider looking into our issue and including our VIN# in this campaign.
Suspension, Wheels, Other or unspecified, Sep 15, 2022
THE STEERING WHEEL WAS PULLING TO ONE SIDE AS I DROVE TO WORK. AFTER I PARKED MY CAR I PUT IT IN REVERSE AND SOMETHING FELL OUT OF THE BOTTOM OF THE CAR. THE REAR LOWER LINK HAD BROKEN IN HALF AND THE CAR WAS NOT DRIVABLE. THE TIRES BENT IN. THE CAR WAS THEN TOWED TO UNIVERSAL NISSAN. THIS WAS A RECALL AND NISSAN WANTS TO CHARGE ME FOR PARTS AND LABOR.
Suspension, Jul 7, 2022
Rear Suspension Control Arm Failed while operating the vehicle, resulting in the car swerving and becoming temporarily uncontrollable. No accident resulted, but had a car been in the lane adjacent to mine, there certainly would have been a collision. I am grateful this did not occur on the highway at higher speeds. Mechanics found that the right rear suspension control arm failed and was heavily corroded. The left rear suspension control arm was also highly corroded and had stress fractures, requiring replacement. See attached photos. I will request that the mechanics save the parts for inspection by the NHTSA. No potholes or curbs were hit, and this suddenly happened while driving on a well paved road in Virginia. The car has 95,430 miles on it, and has been parked indoors for the past 5 years, and largely driven in the Northern Virginia and D.C. Metro Area. There were no warnings before this occurred.
Suspension, Jun 30, 2022
Please include with our complaint: ODI 11469244 On June 8, 2022 one of our rear lower suspension links broke and left my husband on the side of the road two weeks ago. After having it towed home we learned about service campaign P9324. Sevice campaign P9324 states “certain Nissan Altima vehicles currently or previously registered in specific U.S. states with high road salt usage for model year 2013 and model years 2013-2014 in Canada are potentially affected”. Illinois is considered high-users of road salt. Called the dealership and he confirmed that all parts and labor would be covered. We then had our vehicle towed to the dealership on June 9, 2022. Within an hour, the service department called and stated our VIN was not covered. Brad Brees, the service manager can be reached at (815) 633- 3460. He will be able to confirm our situation and he agreed that this should not be happening with a vehicle that has been owned and driven in Illinois for 7+ years. We immediately filed a claim with Nissan North America consumer affairs department. After waiting four business days we learned that our claim was denied. When my husband asked if the representative had read the service bulletin, she stated that she had not. When my husband asked for the denial to be put in writing, the consumer affair representative hung up on him. We went ahead and got our car fixed by the dealer. It was at that time, we learned about the extended warranty on this problem,. We filed the extended warranty claim form and included our receipts for the repair and the tows. We asked that all correspondence be made in WRITING, either by mail or email. A representative called and notified us that again our claim was denied. They will not put in writing a reason for our denial. As customer's we want a valid reason. While we don’t understand why our vehicle is not included we are extremely concerned that Nissan Consumer Affairs won’t put the denial and reason in wri
Suspension, Jun 14, 2022
The contact owns a 2013 Nissan Altima. The contact stated while driving 45 MPH, the vehicle started shaking and the rear passenger’s side lowered. The contact was able to pull over and he noticed that the rear lower suspension had separated at the bushing joint. The vehicle was towed to the dealer for diagnostic testing. The contact was informed that the lower link needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The contact was informed that the VIN was not included in TSB: P9324. The failure mileage was 140,000.
Suspension, May 19, 2022
The contact owns a 2013 Nissan Altima. The contact stated while driving approximately 60 MPH, the vehicle was vibrating. There was no warning light illuminated. The vehicle was taken to the local mechanic to be diagnosed. The contact was informed that the control arms and rear suspension needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.
Suspension, May 16, 2022
My 2013 Altima rear control arm broke as my daughter pulled into our driveway. Nissan dealership says my VIN does not have a recall on this part. Very very dangerous
Steering, Suspension, Apr 6, 2022
The contact owns a 2013 Nissan Altima. The contact stated while driving 55 MPH, the vehicle jerked to the right with the traction control warning light illuminated. Upon inspection, the contact discovered that the rear passenger’s side tire was tilted in. Due to the failure, the contact called a tow truck and it was discovered that the rear control arm had corroded. The vehicle was towed to an independent mechanic who linked the failure NHTSA Campaign Number: 12V494000 (Steering, Suspension) and referred her to the dealer for assistance. The contact called the dealer and was informed that the VIN was not included in the recall. The manufacturer was also notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 123,000.
Suspension, Mar 30, 2022
Daughter was driving car, severe shake so she pulled over on the side of the road and called me. I got the car home and noticed the rear driver side wheel was misaligned and had a 45degree lean. I jacked the car up and noticed a rusted broken lower control arm. I began to research this part and noticed nissan had a recall for this on all 2013 model. Nissan P9324, you can see my control arm broke in the exact area as the recall control arms. I contacted Bussam nissan in my area and they stated that yes there was a recall for this year but they are not sure why it is not attached to my vin. My daughter couldve really been seriously injured and the car is not safe. I am only asking nissan to replace the proven defective part. I own a 2005 and 2007 altima and have never had this issue, 2013 is too new of a car for broken control arms. I have attached photos and the service bulletin
Suspension, Mar 23, 2022
The contact owns a 2013 Nissan Altima. The contact stated while driving 35 MPH, he heard an abnormally loud knocking sound coming from the rear passenger’s side brakes. The contact stated that the check engine warning light was illuminated. The contact was able to pull over and the vehicle was towed to an independent mechanic. The vehicle was diagnosed and the contact was informed that the rear control arms and the bolts attached to the frame need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 165,000. Consumer wanted to include a link to Nissan’s website where they say this is an issue but only in Canada due to high volume of salt being used. Wisconsin which is a state they say uses a high volume of salt.
Suspension, Mar 17, 2022
The contact owns a 2013 Nissan Altima. The contact stated while driving 20 MPH, the vehicle began to drive rough; the contact felt that the steering wheel was disconnected from the front wheels whenever the vehicle would drive over slight bump in the road. The contact stated that the Traction and Stability warning lights were illuminated. The contact drove to her destination and observed that driver’s side rear tire appeared to have separated from the rim. The contact had the vehicle towed to a dealer, where it was diagnosed that the driver’s side rear control arm had fractured. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.
Suspension, Feb 28, 2022
While driving through a residential street at 20 mph, the rear driver side control arm of my 2013 altima broke off suddenly. I was lucky that I wasn't on a freeway when this happened. The vehicle has been towed to a nearby mechanic, and I'm waiting to hear back about the mechanic's assessment.
Steering, Suspension, Wheels, Feb 8, 2022
I took my car in for an alignment and the mechanic discovered excessive and sever corrosion on the lower suspension link in the rear, the corrosion is so bad that the entire subframe is holding on by a corroded approximately 1/2 inch section, one bump and the entire rear end of the vehicle will fall off. This car is less than 10 years old, has 80,000 miles on it and is for the most part kept in a garage. The corrosion is so bad that the car has been deemed unsafe to drive. Individuals who are experts in automotive parts have indicated that the corrosion that has occurred would be expected for a car that is over 50 years old and has been sitting in water or subjected to extreme use of salt/water/road chemicals to corrode to the degree that this entire unit is showing. I found that Nissan has put in place a "warranty extension to replace this exact part of the lower rear suspension due to excessive corrosion for the year/make/model of car I am reporting, however Nissan is refusing to honor that on my car simply because my VIN number didn't show up as one that should be experiencing this KNOWN issue. Searching the internet I have found hundreds of people that have had their back end fall off while driving due to this corrosion, ALL are same year, make and model. I will attach photos that show the extensive corrosion that is on the lower rear link of my 2013 Altima, reflecting that my car is in fact impacted by the very issue that Nissan supposedly was voluntarily extending the warranty on in an effort to prevent having to do a recall. Based on my brief internet review with a simple Google search this part is DEFECTIVE on more cars than Nissan is covering and someone is going to die as a result of Nissans failure to recall and/or fix the issue when it is brought to their attention despite knowing that this is a prevalent issue on the year/make/model of this car. There lack of taking responsibility will cost someone their life.
Suspension, Jan 14, 2022
On the morning of Thursday January 13th I pulled in my place of employment which had a small pot hole at the entrance. Upon entering the parking lot I hit that hole and noticed that my car had a bit of a sway, but did not understand what the issue was. After working 8 hours I was going to leave and noticed the same issue with the vehicle. I then exited my car to inspect my tires thinking I had a flat. Upon further inspection I noticed that my fender well was sitting on top of my tire. I then looked under my car to confirm that the lower linkage arm for the passengers rear tire had sheared from the subframe. The car at that time was un-drivable so I called a tow truck to transport it to a Nissan dealership. On January 14th I received my diagnosis report that stated the lower linkage arm had rusted and sheared because of this issue. They also inspected the drivers side part and confirmed the same issue was taking place with the other linkage. The vehicle is only 8 years old at this time and the part has rusted so severely that it caused the part to fail. In my opinion this is a very detrimental issue that Nissan will not acknowledge or offer assistance with fixing. My biggest concern with the whole situation is that I could have been driving the vehicle at 70mph on the highway and have this part fail. Should that have happened I could have been seriously injured or even killed. In my opinion I think that Nissan needs to do an investigation on part corrosion since this is an issue they are combating already with the secondary hood latch, which I have had a representative from Nissan say was because of corrosion of that secondary latch. This does not seem like an isolated issue, but more of a larger concern that Nissan should be looking into with corrosion on very important parts to the vehicles integrity.
Suspension, Dec 18, 2021
I have a 2013 Nissan Altima. I have always had my car serviced by a Nissan dealership. I recently had my serpentine belt replaced and when the multi point inspection was conducted the tech found discovered the rear control arm is rusted, cracked and close to breaking apart. I was told by another Nissan dealership that an service campaign was out in reference to that same part, he put my VIN and said my car is not apart of that campaign. I purchased the part so that my dealership could do the repair. The Campaign is for (certain) 2013 and 2014 Altima's. Rear lower link salt states. I live in Illinois which is one of the salt states and have the corrosion and rust. Campaign is P9324. I contacted Nissan Corporate office and they issued a case #. This is a huge safety issue and Nissan should fix this issue. I see there is an attorney in California handling this very issue.
Suspension, Dec 10, 2021
The contact owns a 2013 Nissan Altima. The contact stated while parking the vehicle, he heard an abnormal sound. The contact stated no warning light was illuminated. The contact stated when exiting the vehicle, he noticed that the rear driver’s side tire was slanted. The contact stated while inspecting under the vehicle, he noticed the rear lower control arm was disengaged. The vehicle was not drivable. The contact went to the local dealer and showed them pictures of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with Manufacturer recall number P9324 however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 119,000.
Suspension, Sep 19, 2021
While driving on the highway with my family (at the speed limit) we heard a noise and I lost control of the steering. There was no pre-warning. It felt like I was hydro-planing. We were in the center lane. Luckily, no cars were next to me. Definitely would have caused a collision. I assumed we had a flat tire. I was able to ease the car to the shoulder. All tires were OK. Car was towed to our regular mechanic. They determined a rear control arm had broken. It had rusted through. The other rear, and both front arms were in bad shape as well. They called local Nissan dealership to get the replacement part. They were then informed there was a manufacturer replacement warranty on the rear arms. (Why Not the Front?) Car was towed to dealer and they replaced both rear arms. I had never heard of this problem before. I had received no notice from Nissan of America. I had received notice of the hood latch recall, so I know they had my contact info. The car had been at two different dealerships in the past. Neither had ever warned me of the possible danger. We had to pay $47.48 for a replacement Rear Sway Bar Link that they had to cut to get to the control arm. Now we need to pay for an identical replacement on the front arms, which is not covered by Nissan. Nissan took no responsibility for what could have been a deadly accident. They offered no formal apology or compensation. They could not explain why this isnt a full recall. They could not explain why the dealers had not informed my of the issue prior.
Suspension, Sep 14, 2021
LEFT REAR CONTROL ARM BROKE WHILE DRIVING. HIGH SAFETY RISK. REAR WHEEL ASSEMBLY IS ONLY ATTACHED BY SHOCK ABSORBER. REAR SUSPENSION COMPONENTS SHOW EXCESSIVE RUST. VEHICLE IS SCHEDULED FOR SERVICE AT NISSAN DEALER LATER THIS WEEK.
Suspension, Service brakes, Aug 31, 2021
ODI#11431173.....Bought the car may 19 2021 picked it up on may 22.2021 brought it back with issue's 3 days later unprofessional argument place because their blaming me trying to say the car was good until I took possession of it. I broke it therefore I'm responsible, i brought the vehicle back to the them in 3 days because the powersteering fluid leak out n there's a winding and grinding noise n the back tire area their mechanic told me i need bearing on the rear passenger n brakes on rear driver side after addressing the bearing n ordering the right powersteering fluid for the car the owner says i gotta pay half an the mechanic got amnesia quick he didn't tell me i needed brakes anyways car lights traction and brakes come on June 4th notified them they made appointment for the 9th the car lost complete brakes 6/7/2021 tried to speak to the owner again it's my fault so I towed the vehicle to Curry Nissan in Chicopee mass n they knew I was towing it to Nissan i couldn't afford them already spent 7340.00 car shouldn't have had any life threatening issues.