2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints: suspension
289 reports, newest first. Show all
Suspension, Dec 2, 2020
REAR LOWER CONTROL ARM BROKE AT THE FRAME DUE TO CORROSION
Suspension, Exterior lighting, Nov 9, 2020
REAR LOWER CONTROL A ARM THAT HOLDS SPRING ROTTED AT WELDS AND BROKE MADE TIRE DRAG DOWN HIGHWAY AT 65MPH ALMOST CRASHED BECAUSE OF THIS .COST ME 150 TOW PLUS THE PART WAS FEW HUNDRED TOO.🙁. LIGHTS SUCK SO BAD CAN'T SEE AT NIGHT. 30 FEET IF THAT, I HAVE REPLACED BULBS (40)$ AND STILL SUCK DEFINITELY SOMETHING NOT RIGHT ..THEY HAVE BEEN GETTING WORSE MONTH BY MONTH. WHEN I GOT THE CAR AT 30 K MILES IT WAS THE BEST CAR I'VE EVER OWNED. 11/09/2020
Suspension, Nov 8, 2020
BACKING DOWN A DRIVEWAY AND IT FELT LIKE I HAD HIT SOMETHING, OR WAS PUSHING IT. THERE WAS NOTHING UNDER OR BEHIND THE CAR. THE PASSENGER REAR CONTROL ARM BROKE.
Suspension, Oct 28, 2020
ON MY WAY TO WORK LOWER CONTROL ARM BROKE WHILE I WAS DRIVING ON THE STREET JUST BEFORE I GOT ON THE HIGHWAY
Suspension, Oct 23, 2020
I HAVE HAD MY 2013 ALTIMA FOR 6 MONTHD. IT WAS MARYLAND STATE INSPECTED IN APRIL BEFORE MY TIME OF PURCHASE. TODAY OCT 23, 2020 I WAS DRIVING ON THE HIGHWAY ABOUT 50 MPH ON MY WAY TO WORK. I HEARD A BANG SOUND AND ALL MY TRAC CONTROL LIGHTS CAME ON MY DASHBOARD AND I LIST STEERING IN THE REAR. PULLED OVER AND FOUND THE REAR CONTROL ARM OR A FRAME IS TOTALLY RUSTED AND BROKE IN HALF WHERE IT LOOKS LIKE IT WAS WELDED BY THE MANUFACTURER. THIS IS NOT SAFE AT ALL. BEING A BEGINNER DRIVER ESPECIALLY, I SEE ALL COMPLAINTS OF THIS PROBLEM. WHY IS NISSAN NOT HELPING?
Suspension, Other or unspecified, Sep 18, 2020
I WAS REVERSING OUT OF A DRIVEWAY. DIDN'T HIT ANYTHING. HEARD A SMALL 'THUMP.' I GOT OUT AND CHECKED MY CAR. EVERYTHING LOOKED OK. THEN ABOUT 2 BLOCKS LATER, IN DRIVE, ON A SIDE STREET, MY CAR STARTED SHAKING VIOLENTLY, AS THOUGH I HAD BEEN HIT, BUT I WASN'T. IT WAS LIKE THE WORST ROLLER COASTER EVER MADE. LOUD AND EXTREMELY SHAKY. I GOT HOME AND AS IT WAS NIGHT AND DARK OUT, DIDN'T SEE ANYTHING. TODAY WHEN THE DAYLIGHT CAME OUT, I NOTICED MY REAR PASSENGER TIRE LEANING INWARDS 'DRASTICALLY. SO I LOOKED UNDER THE TIRE AREA AND THERE WAS A CORRODED PIECE OF METAL HANGING DOWN WITH MY SPRING LOOSE. MY FRIEND AND I SEARCHED EVERYWHERE AND COULDN'T FIND THE PART'13-14 NISSAN ALTIMA SEDAN REAR PASSENGER RIGHT LOWER MAIN SPRING SUPPORT ARM. I CALLED NISSAN AND WAS QUOTED $200 AND SOME CHANGE. OK, NOT TOO BAD... THEN I STARTED GOOGLING FOR A CHEAPER PRICE AND LO AND BEHOLD, I COME ACROSS A FEW SITES SAYING YOU GUYS ARE INVESTING THIS, AND I BELIEVE A USA TODAY ARTICLE SAID THERE WAS NO 'RECALL,' BUT THAT THEY WERE GOING TO HAVE ROUGHLY 200,000 CARS IN THE USA AND CANADA COME IN TO HAVE IT FIXED. I DID NOT GET NOTICE FOR THIS! I WAS LUCKILY ABOUT A MILE FROM HOME. BUT I COULD BARELY CONTROL THE CAR. TO MAKE MATTERS WORSE, THE LEFT SIDE (DRIVER REAR) IS SHOWING SIGNS OF THE SAME WEAR. I WAS DRIVING IDLE SPEED IN ORDER TO 'BE SAFE.' WHY WAS I NOT NOTIFIED?! AND WHY IS IT THAT WHEN I CALLED NISSAN, THEY DID NOT TELL ME THIS WAS A 'KNOWN ISSUE' AS THEY HAVE IN THE PAST? WHY, WHEN MY CAR WAS UNDER WARRANTY DID THEY NOT FIX IT? ANYTHING! THIS IS DANGEROUS! I LITERALLY HAD HARDLY ANY CONTROL OF THE VEHICLE. ARE YOU STILL INVESTIGATING THIS? AND AGAIN, I SHOULD HAVE GOTTEN NOTICE TO HAVE IT FIXED! WHY ONLY 200,000 CARS?! THIS NEEDS TO BE A RECALL. I WILL NEED REIMBURSEMENT SINCE THEY HAVE KNOWN ABOUT THIS ISSUE!
Suspension, Sep 18, 2020
I HAVE THE 2013 NISSAN ALTIMA AND IT IS HAVING VERY OBVIOUS SUSPENSION ISSUES AS IT IS SQUEAKING AND POPPING WITH TURNS AND BUMPS. THERE IS NO RECALL ON THIS CURRENTLY DESPITE PEOPLE SAYING THEIR WHEELS CAME OFF WHEN THEIRS BROKE. I AM VERY SCARED TO DRIVE MY CHILD IN THIS VEHICLE THAT NISSAN DEEMS SAFE.
Suspension, Wheels, Sep 1, 2020
PARTS OF THE SUSPENSION CORRODED AND WHEEL CAME OFF WHILE MY PREGNANT DAUGHTER WAS DRIVING
Suspension, Aug 21, 2020
A CLUNKY NOISE STARTED/NOTICED IN RIGHT REAR WHEN DRIVEN OVER BUMPS (E.G. POT HOLES, DIPS IN ROADS, OR ENTRY PARKING LOT CURBS). TOOK OUR 2013 NISSAN ALTIMA INTO AUTO SHOP TO HAVE INSPECTED, WHICH WE HAD LEARNED THE REAR LOWER LINKS ARE RUSTED, AND THE RIGHT SIDE IS CRACKED. WE WERE TOLD IT IS STRONGLY RECOMMENDED TO NOT BE DRIVING THE VEHICLE FOR SAFETY CONCERNS. WE WERE THEN INFORMED THERE IS A RECALL FOR THIS EXACT ISSUE ON OUR VEHICLE FOR THE SAME YEAR, MAKE AND MODEL. THIS WAS QUITE ALARMING TO LEARN OF THIS RECALL, AND TO KNOW IT IS NOT SAFE TO BE DRIVING THE VEHICLE. WE IMMEDIATELY TOOK OUR VEHICLE TO GANDRUD NISSAN, GREEN BAY WI ONLY TO LEARN THIS SPECIFIC RECALL CAMPAIGN FOR 2013 ALTIMA SEDAN; REAR LOWER LINK (REFERENCE # NTB19-082B, DATE OF ISSUE: DECEMBER 6, 2019, CLASSIFICATION# RA19-002B, CAMPAIGN ID# P9324) DID NOT APPLY TO OUR VIN#. TO LEARN THERE IS A RECALL FOR THE EXACT PROBLEM ON THE EXACT YEAR AND MODEL OF OUR NISSAN ALTIMA WHERE OUR SAFETY IS COMPRISED IF DRIVEN, THEN TO BE TOLD IT DOESN'T APPLY IS VERY ASININE. THIS IS A KNOWN SAFETY DEFECT ON 2013 NISSAN ALTIMAS AND IT SHOULD NOT APPLY ONLY TO A SELECT FEW AS OBVIOUSLY IT IS A PROBLEM AND A VALID SAFETY/DEFECT HERE AND SHOULD BE ADDRESSED ACROSS THE BOARD FOR NOT ONLY MY FAMILY'S SAFETY FOR ALL WHOM OWN A 2013 NISSAN ALTIMA AND OTHERS TRAVELING ON THE ROAD/INTERSTATES.
Suspension, Aug 20, 2020
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A POPPING SOUND WAS PRESENT COMING FROM THE REAR OF THE VEHICLE, AND THE VEHICLE WAS NOT STABLE WHILE DRIVING. THE VEHICLE WAS TOWED TO THE AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER'S SIDE CONTROL ARM HAD FRACTURED DUE TO RUSTING AND CORROSION. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER AND LOCAL DEALER NISSAN 112, LOCATED AT 730 MEDFORD AVE, PATCHOGUE, NY 11772, WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Suspension, Aug 17, 2020
PART ERODED AND CAUSED WHEEL TO FALL OFF WHILE DRIVING IN MOTION
Suspension, Aug 12, 2020
MY REARWARD CONTROL ARM BROKE ON A BUSY STREET WHILE I WAS DRIVING TO WORK. I WAS UNABLE TO CONTROL THE VEHICLE STEERING AT 30MPH AFTERWARDS. I WAS LUCKY THAT A MECHANIC SHOP WAS AT THE VERY NEXT CORNER. THE MECHANIC LOOKED UNDERNEATH THE CAR AND SAID "UNBELIEVABLE, YOU'RE LUCKY TO BE.... WE'RE GLAD YOU WASN'T ON THE HIGHWAY!) THEN HE JUST SHOOK HIS HEAD, IN DISBELIEF AT THE RUST, BECAUSE THE CONTROL ARM AND THE LINKAGE WAS HELD TOGETHER BY RUST. HE FURTHER ADDED THIS CAR 7 YEARS YOUNG WITH 72,000 MILES, THAT SHOULDN'T HAVE HAPPENED. LASTLY, THAT WAS A VERY SCARY SITUATION, NOT HAVING CONTROL OF YOUR VEHICLE WHEN YOU ARE FACED WITH SEMI TRUCKS IN FRONT AND BEHIND YOU AND YOU'RE NOT ABLE TO PULLOVER YOUR VEHICLE TO SAFETY. IT WAS A BAD EXPERIENCE, THAT HOPEFULLY, NO ONE ELSE HAVE TO ENCOUNTER.
Suspension, Aug 11, 2020
THE LOWER CONTROL ARM CORRODED FROM ROAD SALT. THE CONTROL ARMED SNAPPED FROM THE BUSHING WHILE I WAS DRIVING!!. THE CONTROL ARM COMPLETELY SNAPPED FROM THE BUSHING. THERE IS A SERVICE CAMPAIGN FOR THIS, BUT NISSAN CLAIMS MY VIN DOES NOT FALL UNTO THIS KNOWN PROBLEM. MY VEHICLE IS IN NH, AND HAS BEEN IN THIS STATE THAT USES ROAD SALT SINCE DAY ONE. I HAVE NO IDEA WHY MY VEHICLE DOES IS NOT COVERED UNDER THE SERVICE CAMPAIGN. I AM IN ONE OF THE 22 STATES THAT IS DESIGNATED AS A SALT STATE AND IS MENTIONED IN THE SERVICE CAMPAIGN BULLETIN. THIS IS A REAL SAFETY CONCERN. I WAS DRIVING APPROXIMATELY 40 MPH WHEN THE CONTROL ARM SNAPPED. MY VEHICLE SPUN 180 DEGREES. IF THIS HAPPENED ON THE HIGHWAY AT A HIGHER RATE OF SPEED, THINGS WOULD HAVE BEEN WORSE.
Suspension, Jul 22, 2020
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR PASSENGER SIDE SUSPENSION ARM FRACTURED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THE REAR SUSPENSION ARM FAILED DUE TO RUSTING AND CORROSION. THE PASSENGER'S SIDE REAR ARM WAS REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT INDICATED THAT THE DRIVER SIDE REAR ARM WAS ALSO CORRODED AND RUSTED BUT NOT REPLACED. COUNTRY NISSAN (40 RUSSELL STREET, HADLEY, MA 01035) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
Suspension, Jul 16, 2020
REAR LINKS, THE DEALER TOLD ME THE SUSPENSION COULD BREAK AT ANY MOMENT. REPAIR COST ME $440.00 AND THEY REFUSE TO REIMBURSE ME STATING CUTTING OFF RUSTED COMPONENTS WAS NOT RELATED TO THE FIX. CAMPAIGN ID IS P9324
Suspension, Jul 7, 2020
SUGGESTED THAT I REPLACE CONTROL ARMS ON MY 2013 NISSAN ALTIMA AT 79,000 MILES. I SAW THERE WAS A "SERVICE ALERT" NOT RECALL BY NISSAN TO REPLACE THESE IN "SALT STATES". I LIVE IN FLORIDA NEAR THE WATER, AND THERE IS WATER IN THE AIR HERE. ARMS ARE CRACKING, CORRODING. WOULD LIKE NISSAN TO PAY FOR THE REPLACEMENT. MAAS BROS. NISSAN IN NEW PORT RICHEY FL SUGGESTED THE REPAIR...OVER $1000.
Suspension, Jul 1, 2020
WHILE DRIVING ON A HIGHWAY, MY NISSAN ALTIMA STARTING MAKING NOISE FROM THE REAR AND THE CAR FEEL GOING TO THE LEFT BY ITSELF. AFTER I STOPPED I FOUND THE REAR CONTROL ARM WHICH HOLDS THE SPRING PART BROKE APART. THIS IS VERY DANGEROUS.
Suspension, Jun 26, 2020
BOTH REAR CONTROL ARMS HAVE CRACKED AND NEED TO BE REPLACED. THE FIRST WAS AT ABOUT 125,000 MILES AND THE SECOND WAS 137,000 MILES. MANY PEOPLE HAVE TOLD ME THIS IS AN ISSUE WITH 2012-13 NISSAN ALTIMA'S AND SOME HAVE HAD NISSAN REIMBURSE THEM FOR THE COST OF THE REPAIR, WHICH IS QUITE EXPENSIVE. *TR
Suspension, Jun 24, 2020
NISSAN ALTIMA 2013 LEFT REAR LOWER SUSPENSION CONTROL ARM BROKE OFF WHILE DRIVING STRAIGHT ON THE HIGHWAY. THE CAR SWERVED VIOLENTLY TO THE RIGHT. IT COULD OF ENDED HORRIBLY BUT LUCKILY NO ONE WAS HURT. THIS IS TOTALLY UNACCEPTABLE AND ABSOLUTELY NOT SAFE. NISSAN NEEDS TO LOOK INTO THIS!! *TR
Steering, Suspension, Wheels, May 26, 2020
I WAS MAKING A LEFT TURN AND I HEARD A POP AND PULLED OVER AND AS I PUT IT IN PARK MY TRACTION CONTROL LIGHT CAME ON SO I WENT OUT TO INSPECT WHAT HAPPENED, CHECKED THE FRONT NORMAL, WHEN TO THE REAR NOTICED MY DRIVER SIDE WHEEL IS TURNED IN, WENT UNDER THE CAR TO LOOK AND NOTICED MY REAR LOWER CONTROL ARM RUSTED AND SNAPPED OFF THE BOLT THAT CONNECTS IT TO THE BODY. *TR
Suspension, May 21, 2020
REAR STEERING LINE RUSTED SEPARATED FROM THE CAR FRAME. CAR WAS BACKING OUT OF THE DRIVEWAY WHEN IT BROKE FREE FROM THE FRAME. THIS WAS ON RECALL IN THE SALT STATES AND I LIVE IN MICHIGAN BUT THEY STATED MY VIN WAS ORIGINALLY SOLD IN CALIFORNIA BUT I HAVE OWNED IT SINCE 2014 IN MICHIGAN. *TR
Suspension, Mar 19, 2020
I RECEIVED A SERVICE RECALL NOTICE IN THE MAIL FROM NISSAN TOWARD THE END OF 2019 REGARDING THE REAR LOWER LINK ON OUR 2013 ALTIMA. I SCHEDULED AN APPOINTMENT AND TOOK THE CAR IN FOR REPAIR AT THE LOCAL DEALERSHIP. I RECEIVED A CALL FROM THE SERVICE TECHNICIAN ALERTING ME THAT IN ORDER TO GAIN ACCESS TO THE REAR LOWER LINK AND PERFORM THE REPAIR, THEY WOULD HAVE TO FIRST REMOVE BOLTS, NUTS, AND OTHER PARTS, WHICH COULD INADVERTENTLY BECOME DAMAGED. THE TECHNICIAN WENT ON TO SAY THESE PARTS WERE NOT COVERED AND THAT I WAS RESPONSIBLE FOR ALL ASSOCIATED COSTS. I ALSO LEARNED THE FRAME AND SUSPENSION HAD EXCESSIVE CORROSION, WHICH WAS SUPRISING. WE BOUGHT THE CAR FROM A PREVIOUS OWNER IN DELAWARE, AND IT WAS ONLY IN THE NORTHERN CLIMATE FOR LESS THAN 2 YEARS, AND DOWN IN FLORIDA SINCE. I CONTACTED THE ESCALATION HOTLINE AT NISSAN AND REQUESTED ASSISTANCE TO COVER THESE COSTS. MY REQUEST WAS DENIED. MY BELIEF IS THAT NISSAN PRODUCED THE 2013 ALTIMA WITH INFERIOR PARTS AND COMPONENTS, AND SHOULD BE ON THE HOOK FOR ALL COSTS IN ORDER TO COMPLETE THIS SERVICE RECALL. FAILURE TO COMPLETE THIS REPAIR COULD JEAPARDISE OUR ABILITY TO CONTROL THE VEHICLE AND OVERALL SAFETY. CAN YOU PLEASE ASSIST?
Suspension, Seats, Engine, Mar 12, 2020
WHEN I BOUGHT THE CAR I HAD TO REPLACE THE TRANSMISSION 2 TIMES IN ONE YEAR, THE SUSPENSION IS GIVING UP AND THE DRIVER SEAT IS ALWAYS BRAKING
Steering, Suspension, Wheels, Mar 8, 2020
LAST WEEK I HAD A CATASTROPHIC FAILURE OF A REAR CONTROL ARM WHILE DRIVING 50 MILES AN HOUR COSTING ME 700 DOLLARS IN REPAIR WITH A USED PART AS AN EMERGENCY FIX. REAR PASSENGER SIDE. TODAY AFTER HAVING BY CAR BACK THE DRIVERS SIDE REAR CONTROL ARM SNAPPED THIS TIME WHILE DRIVING ON A ROAD IN TOWN AT 25 MILES AN HOUR. THESE CARS ARE CERTAIN TO GET SOMEONE KILLED IF NISSAN DOESN'T ADDRESS THEM. I AM FURIOUS AND SCARED TO DRIVE THIS VEHICLE. I KNOW THOUSANDS OF COMPLAINTS HAVE BEEN MADE. I NEED SOMETHING DONE ABOUT THIS.
Steering, Suspension, Feb 23, 2020
DRIVING DOWN THE ROAD, HEAR A POP AND GET OUT TO LOOK, REAR PASSENGER CONTROL ARM CORRODED TO THE POINT IT IS BROKEN RIGHT OFF THE CENTER TO WHICH IT WAS ATTACHED.