2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints: suspension
289 reports, newest first. Show all
Suspension, Structure, Nov 12, 2019
I WAS DRIVING MY CAR (2013 NISSAN ALTIMA) LAST WEEK ALL OF THE SUDDEN WITHOUT PRIOR NOTICE THE REAR LOWER CONTROL ARM CRACKED DOWN. I WAS IN MOTION BUT LUCKLY NOT IN A HIGHWAY. THE CAR WAS TRAVELING ABOUT 20 MILES/H. I LOST CONTROL OF THE CAR BUT DIDN'T CAUSE INJURIES OR ACCIDENTS. I HAD TO TOW THE CAR HOME.
Steering, Suspension, Nov 12, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 30 MPH, THE REAR LOWER CONTROL ARM FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 37861875. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED BY A DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V494000 (STEERING, SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. *LN*TR*JB
Suspension, Nov 12, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY BECAME VERY DIFFICULT TO STEER. THE VEHICLE WAS DRIVEN VERY SLOWLY TO THE CONTACT'S HOME. UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT DRIVER SIDE CONTROL ARM HAD FRACTURED DUE TO RUST AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. JOHN AMATO NISSAN (5200 N. PORT WASHINGTON RD, GLENDALE, WI) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 106,000. THE VIN WAS UNKNOWN.
Suspension, Nov 11, 2019
DRIVERS SIDE REAR LOWER CONTROL ARM RUSTED AND BROKE WHILE DRIVING IN TOWN, ON A STRAIGHT SECTION OF ROAD. THE WHEEL WAS NO LONGER PERPENDICULAR TO VEHICLE AND LEANED IN AT THE TOP. VEHICLE WAS NOT DRIVE ABLE. THE PASSENGER SIDE ALSO NEEDED REPLACED FOR SAME CORROSION ISSUE. PLEASE SEE PICTURES ATTACHED.
Suspension, Nov 10, 2019
ON NOVEMBER 2, 2019 AT APPROXIMATELY 2PM I TURNED INTO A PARKING SPACE IN A SHOPPING CENTER AND HEARD A LOUD POP NOISE FROM THE REAR. I IMMEDIATELY PUT THE CAR IN PARK AND GOT OUT TO SEE WHAT IT WAS AND NOTICED THE REAR DRIVER SIDE OF THE CAR RESTING ON THE TIRE WHICH WAS BENT INTO THE FENDER. I THEN LOOKED UNDERNEATH THE CAR AND NOTICED A PIECE OF METAL HANGING DOWN AND CRACKED IN HALF. I CALLED MY FATHER ON FACETIME TO SHOW HIM WHAT HAPPENED AND HE ADVISED IT WAS THE REAR CONTROL ARM THAT CRACKED AND HAVE THE CAR TOWED HOME AS IT WAS NOT DRIVABLE. THE CAR WAS TOWED HOME AND NISSAN CONSUMER AFFAIRS WAS CONTACTED ON NOVEMBER 4TH AND MADE AWARE OF WHAT HAPPENED. I EXPRESSED THAT I DID SOME RESEARCH AND FOUND THAT THIS IS AN ONGOING PROBLEM WITH THIS YEAR AND MODEL AND A RECALL SHOULD BE ISSUED BEFORE IT RESULTS IN A TRAGIC ACCIDENT. I WAS TOLD BY THE REPRESENTATIVE TO HAVE THE CAR TOWED TO A DEALER NEAR ME AND GIVEN A CASE NUMBER AND SOMEONE WOULD FOLLOW UP WITH ME. THE DEALER CONFIRMED ON NOVEMBER 5TH IT WAS IN FACT THE REAR CONTROL ARM THAT FAILED DUE TO SALT AND COLD WEATHER. THE REPAIR WAS ESTIMATED AT ABOUT $900. AFTER SPEAKING WITH THE DEALER I PLACED ANOTHER CALLED TO NISSAN CONSUMER AFFAIRS TO FOLLOW UP ON THE CASE AND SEE HOW THIS WOULD BE RESOLVED AS THE CAR IS ONLY 6YRS OLD WITH 78K MILES ON IT AND SOMETHING LIKE THIS SHOULD NOT HAVE HAPPENED. THE REPRESENTATIVE HANDLING MY CASE ADVISE SHE WOULD INVESTIGATE MY COMPLAINT AND GET BACK TO ME ON FRIDAY NOVEMBER 8TH. I ADVISED THAT WOULD BE TOO LONG AS I HAVE TO WORK AND HAVE MISSED ONE DAY ALREADY. THE REPRESENTATIVE OFFERED RENTAL REIMBURSEMENT AND GOT BACK TO ME ON NOVEMBER 6TH ADVISING THE COMPLAINT IS NOT APART OF A RECALL AND IS NOT COVERED UNDER THE WARRANTY HOWEVER NISSAN WOULD COVER THE REPAIR COSTS 100%. THE DEALER WAS MADE AWARE AND REPAIRED THE CAR AND THE TWO KNOWN RECALLS.
Suspension, Nov 9, 2019
I HAVE STARTED MY VEHICLE FROM PARKING LOT AND STARTED TO GET TO THE STREET AND ALL OF A SUDDEN HEARD A POPPING SOUND UP ON INSPECTION IT WAS NOTICED THAT THE CONTROL ARM IS DISCONNECTED FROM THE FRAME. LUCKILY IT WAS VERY NEAR TO MY PLACE VEHICLE STARTED SHAKING BUT SLOWLY WITH WARNING LIGHTS DROVE TO THE PARKING LOT BACK AGAIN AS I WAS RIGHT NEAR MY APARTMENT. READ MORE INCIDENTS LIKE THIS AND WANTED TO RAISE A COMPLAINT. I LEAVE IN MICHIGAN, MY ODOMETER READING IS AT 101724 MILES.
Suspension, Nov 8, 2019
LOWER CONTROL ARMS ROTTED THROUGH AND BROKE. THIS OCCURRED WHILE I WAS DRIVING. WHEN STEPPING ON THE BRAKE THE CAR WAS HARD TO CONTROL AND WEAVING BACK AND FORTH ON THE ROAD. FORTUNATELY THIS HAPPENED AT A LOW SPEED OTHERWISE COULD HAVE CAUSED A SERIOUS ACCIDENT.
Suspension, Nov 5, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. WITHIN SECONDS, THE REAR DRIVER'S SIDE LOWER CONTROL ARM FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED BY AAA TO AN INDEPENDENT MECHANIC. KELLY NISSAN OF WOBURN (95 CEDAR ST, WOBURN, MA 01801, (781) 835-3500) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Suspension, Oct 31, 2019
THE REAR RIGHT LOWER LINK HAS COMPLETELY RUSTED IN TWO IN ONLY 6.5 YEARS. THE CAR IS NOT DRIVABLE AND WILL NEED TO BE TOWED. THE TIRE IS CROOKED AND PUSHING INTO THE FENDER.
Suspension, Oct 31, 2019
LEFT REAR LOWER CONTROLL ARM FAILED AT WELD AND THE RIGHT IS READY TO FAIL AS WELL.
Suspension, Oct 29, 2019
THE UNDER CARRIAGE AND ARM ATTACHED TO THE WHEEL SNAPPED WITH NO WARNING. I WAS DRIVING THE CAR AND HEARD A LOUD NOISE LIKE I RAN OVER SOMETHING. WHEN I LOOKED THE PIECE WAS HANGING AND THE WHEEL WELL WAS SITTING ON THE TIRE. I HAVE REACHED OUT TO NISSAN THEY INFORMED ME IT IS NOT A RECALL AND NOTHING THEY CAN DO. AFTER READING OTHER ARTICLES I SEE NUMEROUS PEOPLE HAVE HAD A SIMILAR ISSUE. I AM TRYING TO RESEARCH WHO TO CONTACT OR HOW TO GO ABOUT THE PROCESS HOLDING THEM ACCOUNTABLE IF INDEED THIS IS JUST LIKE THE OTHER ISSUES I HAVE READ.
Suspension, Oct 17, 2019
TRAVELING ABOUT 30 MPH, THOUGHT REAR TIRE WAS FLAT. INSPECTION REVEALED THE RIGHT REAR SUSPENSION AND SPRING HAD BROKEN AND COLLAPSED. RESEARCH REVEALED THIS IS AN ACUTE AND COMMON PROBLEM. HAD I BEEN TRAVELING AN A GREATER SPEED, COULD HAVE BEEN TRAGIC. I WAS ON A TOWN ROAD.
Suspension, Oct 16, 2019
ROLLING SLOWLY DOWN A DRIVE THRU BACK END SCRAPED THE CONCRETE CURB AND BROKE THE CONTROL ARM WITH LITTLE IMPACT
Suspension, Oct 16, 2019
WHILE TRAVELING WITH MY WIFE IN NOVEMBER 2018 I FELT A SLIGHT SHUDDER. THE CAR BECAME CHALLENGING TO CONTROL. I CAREFULLY DROVE TO A PARKING LOT. A VISUAL INSPECTION REVEALED THE PASSENGER SIDE REAR WHEEL COCKED AT AN ODD ANGLE. A CAR TRANSPORTER WAS CALLED AND THE DRIVER OBSERVED A BROKEN SUSPENSION COMPONENT. THE CAR WAS TRAILERED TO MY NISSAN DEALER, FOR REPAIR. THEY NOTED THE REPAIR AS: 'CHECK REAR SUSP C/S REAR CONTROL ARM IS ROTTED OUT . . . 120 REPLACE RIGHT REAR SUSPENSION LOWER CONTROL ARM 982 CPA 3.0' ON WEDNESDAY JULY 3, 2019 I EXPERIENCED THE SAME TERRIFYING SENSATION. AGAIN, I MANAGED TO MANEUVER, PARK AND HAVE THE CAR TRANSPORTED TO MIKE BARNEY NISSAN FOR REPAIR. THIS TIME IT WAS SUSPENSION FAILURE ON THE DRIVER'S SIDE.
Suspension, Other or unspecified, Oct 14, 2019
MY SUSPENSION HAS BUSTED OFF THE FRAME OF THE VEHICLE. THIS OCCURED WHILE THE VEHICLE WAS IN MOTION. IT CAUSED THE TIRED TO BEND AND VEHICLE WAS NOT DRIVEABLE. IT MESSED WITH THE STEERING IN THE FRONT AS WELL. LOST TRACTION CONTROL. I HAVE MANY PICTURES I CAN SEND BY EMAIL. I ALREADY SUBMITTED A COMPLAINT WITH # 11267024. I HAVE CONTACTED NISSAN DIRECT AND THEY TOLD ME THERE IS NO SAFETY ISSUE OR RECALL FOR THIS OR THAT NHTSA WAS NOT INVESTIGATING ANYTHING INTO THIS MATTER. I AM SEEING YOU ARE LOOKING INTO THIS MATTER. NISSAN REFUSED TO FIX THE CAR OR HELP ME IN ANY WAY. THEY WERE EXTREMELY RUDE AND IMPOSSIBLE TO GET AHOLD OF. I HAVE SPENT OVER A WEEK TRYING TO REACH SOMEONE. NISSAN WILL NOT HELP IN ANY WAY AND DO NOT CARE IF ANYONE GETS HURT OR THIS HAPPENS AGAIN. SOMETHING NEEDS TO BE DONE. IT IS NOW MY PROBLEM TO GET THE VEHICLE REPAIRED AND I DO NOT FEEL SAFE DRIVING IT ESPECIALLY BECAUSE I HAVE CHILDREN. NISSAN COULD CARE LESS. THE REPAIR WAS QUOTED BETWEEN $800-1200 AND NISSAN CANNOT DO A "GOODWILL REPAIR" BECAUSE THEY CLAIM THE VEHICLE IS TO OLD (ITS 6 YEARS OLD) AND HAS HIGH MILEAGE. I BOUGHT THE CAR WITH OVER 50K MILEAGE IN 2014. ALL MY MILEAGE IS HIGHWAY. I AVG 17K A YEAR IN MILEAGE.... AVERAGE IS 12K. NISSAN SHOULD HAVE DONE THE RIGHT THING AND REPAIRED THE VEHICLE. THEY REFUSE! I GET TOLD ITS ALL ABOUT VIN #'S AND PART #S. IT IS A FAILURE ACROSS THE BOARD ON ALL 2013 MODELS. A RECALL NEEDS MADE ASAP.
Suspension, Oct 14, 2019
MY MECHANIC DISCOVERED THAT THE FRONT LOWER CONTROL ARMS HAD DETERIORATED AND NEEDED TO BE REPLACED TO AVOID FAILURE/ACCIDENT. I WAS INFORMED THAT THIS IS A KNOWN ISSUE, AND AUTO SUPPLIERS ARE UNABLE TO KEEP THE PARTS IN STOCK DUE TO HIGH DEMAND WITH RECENT FAILURES IN SPECIFIC YEAR (2013) ALTIMAS AS WELL AS HONDAS. IF THIS IS A KNOWN ISSUE, WHY HAS THERE NOT BEEN A RECALL?
Suspension, Oct 10, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE REAR DRIVER'S SIDE LOWER CONTROL ARM FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT BOTH LOWER CONTROL ARMS NEEDED TO BE REPLACED DUE TO SEVERE CORROSION. WALSER NISSAN BURNSVILLE (14750 BUCK HILL RD, BURNSVILLE, MN 55306, (612) 395-4999) WAS CONTACTED VIA PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,800. *LN CONSUMER STATED LUCKILY, I WAS GOING AT A LOW SPEED WHEN ONE OF THEM BROKE OTHERWISE I WOULD HAVE BEEN TAKEN OFF THE ROAD. MY MECHANIC SAID ONE WAS BROKEN AND THE OTHER ONE WAS RUSTED SO IT PROBABLY WAS GOING TO BREAK SOON. I UNDERSTAND THAT NISSAN IS GOING TO HAVE A PROGRAM TO REIMBURSE OWNERS FOR THIS SINCE IT IS A COMMON PROBLEM FOR NISSANS IN THE 2013-2018 YEAR. I HAVE ATTACHED A COPY OF MY BILL AND PHOTOS OF THE DEFECTIVE PARTS. I MANAGED TO GET IN TOUCH WITH A NISSAN REPRESENTATIVE AND HE TOOK MY INFORMATION BUT SAID DUE TO THE FACT WHERE MY CAR WAS MANUFACTURED AT IT WAS NOT ELIGIBLE FOR THE PROGRAM. I TOLD THEM THIS WAS NOT A MANUFACTURE ISSUE BUT A DESIGN FLAW THAT CAUSED THE CONTROL ARMS TO BE EXPOSED TO CORROSION MATERIALS IF THE CAR WAS DRIVEN IN A STATE WHICH USED THESE CHEMICALS. I LIVE IN MINNESOTA WHICH I BELIEVE IS ONE OF THOSE STATES. HE POLITELY DENIED MY CLAIM AND SAID THEY WOULD KEEP IT ON FILE BUT ALMOST GUARANTEED ME NO REIMBURSEMENT WOULD BE COMING MY WAY. I DECIDED TO CONTACT YOUR AGENCY TO SEE IF YOU COULD PROVIDE ME WITH AN AVENUE TO GET SOME REIMBURSEMENT OR A LEAST BRING TO LIGHT A VERY DANGEROUS ISSUE WITH THESE VEHICLES, SO NO ONE ELSE IS INJURED. *JB
Suspension, Wheels, Oct 9, 2019
I'VE BEEN HAVING THIS CLACKING NOISE IN THE RIGHT REAR OF MY CAR. I WENT TO 2 AUTO REPAIR PLACES TO TRY TO IDENTIFY THE PROBLEM. EVERY TIME I WENT OVER A BUMP IN THE ROAD ON THE RIGHT SIDE...CLICK CLACK, CLICK CLACK. FINALLY, DIAGNOSED AS CRACK IN CONTROL ARM. IT IS AT KELLY NISSAN NOW. I DO HAVE A BUMPER TO BUMPER WARRANTY FROM WARRANTY DIRECT. HOWEVER, I AM HOPING THAT NISSAN WILL FIX AT NO COST TO ME, SINCE THIS IS AN ONGOING PROBLEM WITH THIS MAKE AND MODEL. I WAS TOLD I SHOULDN'T BE DRIVING THE CAR BECAUSE IT WAS TOO DANGEROUS. ALSO, I REPORTED THIS TO NISSAN .I HOPE NO ONE GETS INJURED DUE TO THIS DEFECT. I WAS LUCKY.
Steering, Suspension, Electronic stability control (ESC), Oct 9, 2019
RIGHT REAR LOWER CONTROL ARM BROKE WHILE DRIVING 2013 NISSAN ALTIMA. THIS CAUSED DIFFICULT HANDLING OF THE VEHICLE. I WAS THANKFUL TO BE DRIVING ON A RESIDENTIAL ROAD ONLY TRAVELING 25 MPH.
Suspension, Oct 8, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR CONTROL ARM FRACTURED. THE CONTACT CALLED O'NEIL NISSAN AT 215-674-9300 (LOCATED AT 849 W STREET RD, WARMINSTER, PA 18974) AND INFORMED THEM OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT SOMEONE WOULD CALL BACK THE FOLLOWING DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Suspension, Oct 8, 2019
LUCKILY DRIVING ABOUT 20 MILES PER HOUR WHEN HEARD A THUD FROM THE REAR. LOST SOME CONTROL WITH STEERING, LUCKILY BLOCKS FROM HOME AND WAS ABLE TO DRIVE HOME. WHEN LOOKED UNDER VEHICLE SAW A BROKEN METAL PIECE HANGING AND REAR DRIVER SIDE TIRE WAS NOT STRAIGHT AND I COULD NOT SEE THE TOP OF THE TIRE IN THE WHEEL WELL. HAD TO HAVE IT TOWED TO DEALER AND THEY CONFIRMED, REAR LOWER CONTROL ARM BROKE. I NORMALLY DRIVE ON THE FREEWAY HOME FROM WORK, LUCKILY, I CHOSE NOT TO THIS DAY. IT SOUNDS LIKE A KNOWN ISSUE, ESPECIALLY IN STATES WHERE SALT IS USED ON WINTER ROADS. WE LIVE IN WISCONSIN.
Suspension, Wheels, Other or unspecified, Oct 8, 2019, crash
MY SUSPENSION BROKE OFF THE FRAME OF THE CAR WHILE MOVING ON A TURN AFTER BEING AT A COMPLETE STOP MAKING A LEFT. THE REAR DRIVER SIDE DETACHED FROM THE FRAME MAKING THE CAR UNMOVABLE AND BENDING THE TIRE ALMOST AT A 90 DEGREE ANGLE.
Suspension, Oct 8, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE TRAVELING AT AN UNKNOWN SPEED ON THE HIGHWAY, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT PULLED OFF THE ROAD, LOOKED UNDERNEATH THE VEHICLE, AND NOTICED THAT THE PASSENGER SIDE SUSPENSION CONTROL ARM WAS DETACHED AND HANGING FROM THE VEHICLE. THE CONTACT SLOWLY DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE DRIVER'S SIDE SUSPENSION CONTROL ARM WAS ALSO ABOUT TO DETACH. THE INDEPENDENT MECHANIC STATED THAT THE VEHICLE COULD NOT BE DRIVEN TO A DEALER. THE VEHICLE WAS TOWED TO GANLEY'S MAYFIELD NISSAN (6060 MAYFIELD RD, MAYFIELD HEIGHTS, OH 44124, (440) 449-9500) WHERE IT WAS DETERMINED THAT THE PREVIOUS OWNER HAD A WARRANTY ON THE VEHICLE THAT COULD NOT BE USED BY THE CONTACT WHO PURCHASED THE VEHICLE IN MARCH OF 2019. THE DEALER QUOTED $200 FOR DIAGNOSTIC TESTING AND APPROXIMATELY $3,000 FOR THE REPAIRS. THE MANUFACTURER STATED THAT THE MODEL VEHICLE WAS NOT FOR ITS FAILURES; HOWEVER, IT WAS NOT INCLUDED IN A RECALL. THE WARRANTY CENTER REPRESENTATIVE AT THE MANUFACTURER STATED THAT SHE WOULD SPEAK WITH MANAGEMENT, BUT MADE NO PROMISES THAT THEY COULD ASSIST WITH THE REPAIR COSTS. THE FAILURE MILEAGE WAS 47,000. *DT*DT *TR
Suspension, Oct 5, 2019
NISSAN RECALLED REAR LOWER CONTROL ARMS FOR 2013 ALTIMAS JUST LAST MONTH. I AM LOOKING TO GET MINE REPAIRED AT THE DEALER, MOSSY KEARNY MESA, WHO TOLD ME LAST YEAR IT WAS DEFECTIVE. I HAVE ONLY BEEN IN CALIFORNIA FOR A COUPLE OF YEARS. MY CAR WAS BOUGHT AND DRIVEN IN VIRGINIA WHERE THEY USE ROAD SALT (A STIPULATION OF THE RECALL). THE DEALER IS UNAWARE OF THE RECALL. I CONTACTED A REP AT THE NUMBER THE DEALER GAVE ME, 1-800-647-7261, AND THEY DID NOT KNOW ABOUT THE RECALL EITHER. WHEN I ASKED TO SPEAK TO SOMEONE FROM NISSAN AMERICA CORP., THE REP SAID THEY WOULD HAVE THEIR SUPERVISOR CALL ME BACK IN A FEW DAYS, BUT THAT THEIR SUPER WOULD ONLY TELL ME THE SAME THING. I AM GETTING NOWHERE WITH NISSAN MUCH LIKE IN THE PAST. I HAVE HAD TO FIGHT FOR REPAIRS FOR ALMOST EVERY RECALLED OR REVISED PART ON MY CAR INCLUDING THE AIRBAGS, TRANSMISSION, DOOR HANDLE, AND NOW THIS. I WOULD APPRECIATE IT IF SOMEONE CONTACTED ME ABOUT THIS ISSUE AS SOON AS POSSIBLE. THANK YOU.
Suspension, Oct 2, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE LOWER REAR SUSPENSION ARM FRACTURED WHILE DRIVING DOWN THE ROAD. THE CONTACT NOTICED RUST WHEN HE INSPECTED THE DAMAGE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED COLE NISSAN (3003 STADIUM DR, KALAMAZOO, MI 49008, (269) 342-9800) AND ORDERED REPLACEMENT PARTS FOR THE INDEPENDENT MECHANIC TO REPAIR THE VEHICLE. THE CONTACT ALSO SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS SPECIFICALLY FOR CORROSION CAUSED BY ROAD SALT. THE FAILURE MILEAGE WAS 163,000.