2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints
2,312 reports, newest first.
Air bags, Seats, May 29, 2021
Both the driver and passenger side seat sensors do not detect when a person is in the seat, causing the air bags to remain off when vehicle is occupied. This is a common issue with the 2013 Altima, but Nissan has not issued a recall to have the seat sensors repaired.
Other or unspecified, May 23, 2021
My vehicle Altima 2.5 S Nissan 2013, I only drove to work very only 67k miles but lately the gear shifter stuck every time I started, I had to stick a key or screw driver into the shrift lock to make it released it, very dangerous to drive with gear shifter stuck all the time... never happened to me with most cars I bought.. this gear shifter stuck supposed to recall back to fix it right for me, this is second car I purchased from Nissan.
Air bags, May 22, 2021
My supplemental airbag light is on and I have not been in accident. I know that there was recall for passer side airbag light so I am wondering if there is something going on with driver side air bag.
Power train, May 19, 2021
While I was driving and had stopped at a red light. When the light turned green the vehicle wouldn’t move and instead shut down. It would power normally again, but when the car is shifted into drive, the car shuts down again. This is incredibly dangerous as my car was stopped in the middle of the road during rush hour. I was lucky to not have been hit. There were no warning signs. It happened very suddenly. I took my car to the dealership and they said my car needs a transmission replacement (car is a 2013 and 61k miles). I found out that there was a class action lawsuit that took place in 2020 for the very problem in the make, year and model of my car (CVTs in many 2013-2016 models). Nissan never recalled the transmissions but instead settled for an extended warranty which ended May 2020 for me. Now it is May 2021 and my transmission needs replacing. This problem is not only a part of the class action lawsuit that is already settled, but there are countless accounts of this problem still happening to people. Nissan is failing to take accountability for their faulty transmissions, which is a danger to the public. I’m am asking that NHTSA pressures Nissan to recall all CVTs and to reimburse people for their CVT repair costs.
Exterior lighting, May 13, 2021
MY HEADLIGHTS HAVE DETERIORATED TO A POINT NOW THAT DRIVING AT NIGHT IS DANGEROUS AS I CANNOT SEE BEYOND MY FOGLIGHTS (FIRST NOTED ABOUT 5 YEARS AGO). I HAVE CHANGED THE BATTERY, LIGHTBULBS AND HAVE CLEANED THE HEADLIGHT ASSEMBLY COVERS. NOTHING IMPROVES VISIBILITY. I SUSPECT THE ASSEMBLIES HAVE TO BE REPLACED DUE TO THE COATING IN THE REFLECTOR HOUSING DETERIORATING DUE TO MANUFACTORING DEFECT AS HAS BEEN MENTIONED BY MANY OTHER ALTIMA OWNERS.
Other or unspecified, May 5, 2021
THE PASSENGER SIDE DOOR HANDLE WILL NOT OPEN THE DOOR, I HEARD AND FELT A CRACK WHEN TRYING TO GET OUT OF THE VEHICLE. YOU HAVE TO OPEN BY USING THE OUTSIDE DOOR HANDLE. IF THIS CAR WAS TOO BE IN AN ACCIDENT THE PASSENGER COULD BECOME TRAPPED INSIDE. THIS HAPPEN WHILE PARKED.
Suspension, May 5, 2021
SON WAS DRIVING DOWN THE ROAD AND THE LOWER LINK ARM BROKE. THERE IS A RECALL ON THOSE IN BOTH CANADA AND US BUT THE DEALERSHIP, DARLINGS, WON'T FIX IT. MY SON COULD HAVE BEEN SERIOUSLY INJURED OR KILLED HAD HE BEEN DRIVING AT 60 MPH. NISSAN ISN'T STANDING BEHIND THEIR PRODUCT AND FIXING A MAJOR SAFETY DEFECT.
Power train, Other or unspecified, May 3, 2021
2013 NISSAN ALTIMA JUST WENT DEAD WHILE DRIVING ON STREET. GOT IT TOWED TO GARAGE, GARAGE SAID CVT DEAD, TRANSMISSION NEEDS REPLACEMENT, $$$$$, VERY UNHAPPY
Suspension, May 3, 2021
MY SON WAS DRIVING THIS VEHICLE AND MADE A TURN ON THE HIGHWAY WHEN THE REAR PASSENGER SIDE CONTROL ARM BROKE IN HALF. THE CAR WAS ALL OVER THE ROAD AND HE WAS ABLE TO MAKE A STOP ON THE SIDE. LUCKILY, HE DID NOT PASS A ONCOMING VEHICLE AT THE SAME TIME. WE HAD THE VEHICLE TOWED TO EDMUNDS NISSAN IN COUNCIL BLUFFS, IA. THE SERVICE TECHNICIAN SAID THAT I NEED A NEW CONTROL ARM AND THAT THE COST WAS APPROXIMATELY $1200. I DID SOME RESEARCH AND SAW SOME POSTS THAT THIS IS A KNOWN PROBLEM WITH THIS VEHICLE FROM 2013 TO 2018 MODELS. I CALLED NISSAN CONSUMER ADVOCACY AND THE REP STATED THAT NO RECALL HAS BEEN ORDERED. THIS IS VERY FRUSTRATING THAT A PROBLEM HAS BEEN MADE AWARE AND THAT A MANUFACTURER WILL NOT GO TO THE NEXT STEPS TO FIX IT. THIS COULD HAVE BEEN A VERY SERIOUS IF NOT DEADLY ACCIDENT IF MY SON WOULD NOT HAVE GOTTEN THE CAR UNDER CONTROL. NISSAN DID ASSIGN A CASE NUMBER 43804399.
Exterior lighting, Apr 30, 2021
THE DIM HEADLAMPS OF MY 2013 ALTIMA HAVE PROGRESSIVELY DIMMED TO AN UNSAFE LEVEL THAT MAKES IT VERY DIFFICULT TO SEE DRIVING PATH AND SURROUNDING AREA. IN MY MANY YEARS OF DRIVING, THIS IS BY FAR THE WORST LIGHTING PROJECTED BY ANY OF MY VEHICLES. THE LIGHTING WAS GREAT WHEN PURCHASED USED IN 2016 BUT OVERTIME IS NOT SAFE TO DRIVE AT NIGHT AND ESPECIALLY DURING RAIN STORM EXCEPT WHEN LIGHTNING LIGHTS THE SKY.. SAFETY RECALL IS JUSTLY NEEDED, ARE WE WAITING FOR SOMEONE TO DIE FOR THIS TO HAPPEN?
Exterior lighting, Apr 29, 2021
THE HEADLIGHTS ON MY 2013 NISSAN ALTIMA ARE HORRIBLE! I CAN'T SEE WITH THE LOW BEAMS AT ALL AND I NEED TO USE MY HIGH BEAMS AT ALL TIMES IN THE DARK. THIS IS VERY UNSAFE!!! I'M VERY SHOCKED THERE HASN'T BEEN A RECALL ON THESE LIGHTS! I LOVE MY CAR, HOWEVER I WILL NEVER BUY ANOTHER NISSAN IF THEY DON'T FIX THIS PROBLEM!
Power train, Apr 26, 2021
THE TRANSMISSION HAS FAILED PREMATURELY. THE CAR HAS STALLED CREATING A DANGEROUS SITUATION. THE VEHICLE WILL VIBRATE AND PULLS ODDLY AT LOW SPEEDS. A BURNING SMELL HAS NOW DEVELOPED AND I CANNOT DRIVE THE VEHICLE DUE TO SAFETY CONCERNS. THERE ARE MANY MANY OTHER NISSAN ALTIMA OWNERS REPORTING THE SAME ISSUE AND THERE NEEDS TO BE A RECALL ON THE CVT TRANSMISSION ON MY CAR.
Exterior lighting, Apr 23, 2021
LOW BEAM HEADLIGHTS ARE EXTREMELY DIM!! I HAVE TO DRIVE WITH THE HIGH BEAM HEADLIGHTS ON. ONCOMING TRAFFIC NEVER FLASHES THEIR LIGHTS AT ME, SO THE HIGH BEAM LIGHTS MUST BE DIM, ALSO. THE LOW BEAM HEADLIGHTS ARE SO DIM, THAT CARS BEHIND ME AT NIGHT, CAST A SHADOW IN FRONT OF MY CAR. MY LOW BEAM HEADLIGHTS DON'T EVEN PUT OUT ENOUGH LIGHT TO PREVENT A SHADOW BEING FORMED IN FRONT OF MY CAR!!
Exterior lighting, Apr 22, 2021
THE HEADLIGHTS ARE EXTREMELY DIM, TOTALLY INEFFECTIVE FOR NIGHT DRIVING AND DANGEROUS. ON A DARK OR SEMI DARK ROAD THERE IS ALMOST NO ROAD VISIBILITY.
Suspension, Apr 17, 2021
REAR CONTROL ARMS BOTH HAVE BROKEN. THERE IS A SERVICE CAMPAIGN BULLETING FOR THE SAME YEAR AND MODEL, HOWEVER THE SPECIFIC VIN DOES NOT APPLY ACCORDING TO NISSAN. A KNOWN ISSUE WITH THIS MODEL AND NISSAN WILL NOT FIX THE VEHICLE UNDER THE CAMPAIGN.
Air bags, Apr 16, 2021
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO STATE LINE NISSAN (10401 MADISON AVE, KANSAS CITY, MO 64114) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT NOTHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT RELATED THE FAILURE TO AN UNKNOWN RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. *DT
Suspension, Apr 14, 2021
I OWN A 2013 NISSAN ALTIMA WITH 108,000 MILES. I AM THE FIRST AND ONLY OWNER OF THIS VEHICLE. IT WAS PURCHASED IN MISSOURI, HOWEVER, I HAVE LIVED AND DRIVEN THE VEHICLE IN IOWA FOR THE ENTIRE LIFE OF THE VEHICLE. ON MARCH 28, 2021 THE REAR LOWER LINK CORRODED AND BROKE WHILE DRIVING 55MPH ON HWY 6 IN EASTERN IOWA. NISSAN HAS A VOLUNTARY RECALL ON THIS PROBLEM IN 22 STATES INCLUDING IOWA, YET THEY REFUSE TO HONOR THIS RECALL FOR MY VEHICLE CLAIMING THAT NHTSA SETS THE PARAMETERS AND SELECTS THE VIN NUMBERS FOR THE RECALL. I HAVE CONTACTED NISSAN OF NORTH AMERICA AND NHTSA SEVERAL TIMES AND CANNOT GET AN ANSWER AS TO WHY THIS PARTICULAR VEHICLE DOES NOT QUALIFY FOR THE RECALL.
Suspension, Apr 13, 2021
REAR, LOWER CONTROL ARM THAT CONNECTS REAR WHEEL TO VEHICLE BROKE WHILE DRIVING, NEARLY CAUSING A CRASH. AND NISSAN IS REFUSING TO COVER THE EXPENSE OF THE REPAIR EVEN THOUGH THEY ARE WELL AWARE OF THE ISSUE! (SEE NISSAN'S SERVICE BULLETIN P9324). NISSAN NEED'S TO BE HELP ACCOUNTABLE FOR THIS DEFECTIVE PART. COMPLETE LOSS OF CONTROL OF THE VEHICLE IS VERY LIKELY, ESPECIALLY AT HIGH SPEEDS.
Air bags, Apr 11, 2021
THE SUPPLEMENTAL AIR BAG WARNING LIGHT CAME ON AND WILL NOT TURN OFF. THE LIGHT HAS BEEN CLEARED BY A MECHANIC, HOWEVER, IT CAME BACK ON AND STAYS ON.
Power train, Apr 11, 2021
WHEN DRIVING THE CAR THE ACCELERATION IS HESITANT. WHEN SITTING AT A RED LIGHT AND GO TO ACCELERATE THERE IS A DELAY IN WHICH THE CAR WON'T MOVE. WHEN DRIVING THE TRANSMISSION DOES NOT SEEM TO WANT TO SHIFT. THIS HAPPENS BOTH ON A STREET AND HIGHWAY. THIS HAS HAPPENS MULTIPLE TIMES. I JUST BOUGHT THE CAR ABOUT 1 YEAR AGO.
Suspension, Apr 3, 2021
THE REAR LOWER SUSPENSION LINK BROKE WHILE DRIVING 55 MPH ON A WELL MAINTAINED HIGHWAY CAUSING A LOSS OF CONTROL.
Latches/locks/linkages, Apr 2, 2021
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AUTONATION TOYOTA TEMPE (7970 S. AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 420-3425) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Suspension, Apr 1, 2021
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED WHILE PARALLEL PARKING, THE CONTACT HEARD AN ABNORMALLY LOUD SOUND AND NOTICED THAT THE PASSENGER'S SIDE REAR TIRE WAS TILTED INWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE CONTROL ARM NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Electrical system, Other or unspecified, Apr 1, 2021
UNABLE TO SHIFT INTO GEAR WHEN ENGAGING FOOT BRAKE WHEN STARTING VEHICLE. SHIFT IS STUCK IN PARK. HAVE TO USE TOOL IN SHIFT LOCK RELEASE TO MOVE BETWEEN GEARS TO DRIVE CAR. I WAS DRIVING AND WAS STOPPED AT A RAILWAY CROSSING. PUT CAR IN PARK. ONCE TRAIN HAD PASSED I TRIED TO PUT CAR IN DRIVE POSITION AND WAS UNABLE TO DO SO. AFTER READING MANUAL I DISCOVERED THAT IF A FAULT OCCURS YOU MUST USE A TOOL ON THE SHIFT LOCK BUTTON RELEASE TO MOVE VEHICLE. VERY DANGEROUS.
Other or unspecified, Apr 1, 2021
CAN'T SHIFT OUT OF PARK. MULTIPLE NISSAN VEHICLES OF THIS EXACT MODEL YEAR HAVE THE SAME ISSUE. OVER 500+ COMPLAINTS HAVE BEEN MADE ABOUT THE SHIFT LEVER GETTING STUCK IN PARK, AND THE ISSUE IS DUE TO A WEAK PLASTIC BIT THAT BREAKS ON THE INSIDE OF THE CENTER CONSOLE. THIS WOULD BE A MAJOR ISSUE FOR SOMEONE TRYING TO MOVE THEIR CAR WHEN STUCK IN TRAFFIC AFTER PUTTING IN PARK, ONLY TO REALIZE THEY CAN'T TAKE IT OUT OF PARK. I CONTACTED MY LOCAL NISSAN DEALER, TO WHICH QUOTED ME 400$ FOR THE REPAIR COSTS AND THEN LET ME KNOW OF MULTIPLE PEOPLE WHO HAVE CALLED WITH THE SAME COMPLAINT. THIS TYPICALLY HAPPENS AROUND 75,000 MILES. THIS CAN BE A MAJOR SAFETY CONCERN, AND SHOULD BE RECALLED DUE TO THE NUMBER OF ISSUES THAT OWNERS HAVE HAD WITH THE EXACT MODEL.