2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints
2,312 reports, newest first.
Suspension, Other or unspecified, Jun 14, 2019
MY DRIVER'S SIDE LOWER CONTROL ARM BROKE AND I LOST CONTROL OF MY VEHICLE. IT CORRODED AND BROKE ON ONE SIDE. I WAS DRIVING AT 28/30 MILES AN HOUR, HIT A BUMP AND HEARD SOMETHING POP AND THE CAR SPUN OUT OF CONTROL.
Other or unspecified, Jun 13, 2019
MY NISSAN ALTIMA 2013 2.5S HAS STARTED HAVING THIS ISSUE - OFTEN THE GEAR STICK WILL GET STUCK IN PARK MODE AND WON'T COME OUT. THIS HAPPENS ESPECIALLY WHEN THE CAR IS STARTED. SCREW DRIVER OR A SHARP ITEM NEEDS TO BE USED TO RELEASE THE SHIFT LOCK. THIS IS PAINFUL AND IT CAN OCCUR ANYTIME. I TOOK TO DEALER. DEALER SAID IT COULD COST MORE THAN 500$ TO FIX THE SHIFT LOCK. WHEN SEARCHING IN THE INTERNET, MANY NISSAN ALTIMA CARS HAVE THIS ISSUE. BELOW WEB PAGE SHOWS ALL NISSAN ALTIMA OWNERS HAVE COMPLAINED ABOUT THE SAME ISSUE. HTTPS://WWW.CARCOMPLAINTS.COM/NISSAN/ALTIMA/2013/TRANSMISSION/GEAR_SHIFT_STUCK_IN_PARK.SHTML CONSIDERING THIS AS AN ISSUE FOR MANY CARS, NISSAN SHOULD ISSUE A RECALL ON THIS. I HOPE FILING HERE WILL HELP ALL NISSAN ALTIMA OWNERS TO GET A RELIEF ON THIS ISSUE. PLEASE HELP. THANKS
Exterior lighting, Jun 13, 2019
LOW BEAM HEADLIGHTS ARE TOO DIM FOR DRIVING. CANNOT SEE STREETS, LANES, OR HAZARDS
Electrical system, Other or unspecified, Electronic stability control (ESC), Jun 13, 2019
DRIVING ON AN UPHILL STREET CAR WOULD NOT GO AND I WOULD HAVE TO PUSH HARD DOWN ON GAS I HAD MY SON IN THE BACK SEAT I THEN PULLED OVER TO SET CAR AT PARK AND TURNED OFF LET IT SIT FOR ABOUT FIVE MINS TURNED CAR BACK ON PUT IT ON REVERSE AND IT WENT FORWARD I SET IT PACK TO PARK GEAR AND THEN BACK TO REVERSE AND IT COMPLIED NOT THE FIRST TIME NOW IT'S JUST MORE COMMON AND THIS TIME IT FREAKED ME OUT IT WASN'T A LITTLE BURP AS THE OTHER TIMES HAD CAR FOR ONLY ABOUT 6 GOING ON 7 MONTHS AND I RESTRICTED L MYSELF FROM DRIVING MY OWN CAR THAT I JUST PURCHASED TO THEN BEING TOLD TRANSMISSION FAILING AND 8 RECALLS
Power train, Electronic stability control (ESC), Engine, Jun 13, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE CHECK ENGINE AND SLIP WARNING INDICATORS REMAINED ILLUMINATED WHEN THE VEHICLE WAS PARKED OR WHEN SHIFTING OUT OF DRIVE. ALSO, WHILE DRIVING HIGHWAY SPEEDS, THE VEHICLE LOST POWER, THE TRANSMISSION GEARS FAILED TO CHANGE OVER, AND THE VEHICLE SHUT DOWN. THE VEHICLE WAS COASTED OFF THE ROAD AND PARKED. BALISE NISSAN OF CAPE COD (322 FALMOUTH RD, HYANNIS, MA 02601, (508) 815-4010) WAS CONTACTED AND INDICATED THAT AN UNKNOWN MANUFACTURER CAMPAIGN REGARDING THE REPROGRAMMING OF THE CONTINUOUSLY VARIABLE TRANSMISSION (CVT) FAILED. THE DEALER RECOMMENDED THAT THE VEHICLE BE DIAGNOSED TO DETERMINE IF THE CVT NEEDED TO BE REPLACED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND THE MANUFACTURER DID NOT VOLUNTEER TO HAVE THE VEHICLE TOWED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Suspension, Jun 13, 2019
IN MOTION LOST CONTROL. TOOK TO A REPAIR GARAGE. PASSENGER LOWER CONTROL ARM RUSTED. THEY SUGGESTED TO CONTACT DEALERSHIP. TOWED TO DEALERSHIP AND CALLED NISSAN CORPORATE. WAITING FOR AN ANSWER FROM BOTH DEALERSHIP AND CORPORATE. UNSAFE CONDITION.
Power train, Jun 12, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT MOVE OUT OF PARK OCCASIONALLY. THE CONTACT HAD TO USE A SMALL PIN TO UNLOCK THE TRANSMISSION AND DRIVE THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE OF THE FAILURE AND TRANSFERRED THE CONTACT TO THE NHTSA HOTLINE. THE FAILURE MILEAGE WAS 79,000.
Power train, Jun 10, 2019
THE PROBLEM STARTED A FEW MONTHS AGO WITH AN OCCASIONAL SHUDDERING OF THE CAR AND SURGING OF RPMS. THIS TYPICALLY HAPPENED WHEN I ACCELERATED OVER 60 MPH, BUT ALSO HAPPENED SEEMINGLY RANDOMLY WHEN MAINTAINING SPEED. OVER THE LAST 3 WEEKS, THE SHUDDERING BECAME MORE VIOLENT, MORE FREQUENT, AND LESS RELATED TO ACCELERATING, JUST HAPPENING GENERALLY WHEN DRIVING 45+ MPH. ONE WEEK AGO, I WAS DRIVING HOME FROM A WORK TRIP AND THE CHECK ENGINE LIGHT CAME ON, THE CAR BECAME EXTREMELY LOUD WHEN DRIVING, AND I WAS HAVING TROUBLE ACCELERATING (5/30/2019). THE CODE WAS P0841, TRANSMISSION FLUID PRESSURE SENSOR/SWITCH. AFTER READING ABOUT THE CODE ONLINE, I WAS HOPEFUL THAT THE REPAIR WOULD BE MINIMAL, MAYBE JUST DRAINING AND REFILLING TRANNY FLUID OR REPLACING THE SENSOR/SWITCH ON THE TRANSMISSION. HOWEVER, WITHIN 2 DAYS I REALIZED THE CAR WAS UNDRIVABLE AND IMMEDIATELY TOOK IT TO THE TRANSMISSION SHOP. THE OWNER LOOKED UP ALTIMA RECALLS AND LAWSUITS, THOUGHT MY CAR WAS COVERED BY THE EXTENDED WARRANTY (UNFORTUNATELY, MY NEWER 2013 MODEL WAS NOT), AND DID NOT TOUCH IT. ON MY DRIVE TO THE NISSAN DEALER, I COULD BARELY ACCELERATE, COULD NOT KEEP SPEED, THE ENTIRE CAR WAS SHAKING VIOLENTLY, AND THE NOISE WAS EXTREMELY LOUD ' WHICH WAS VERY DANGEROUS TO MYSELF AND OTHER DRIVERS ON THE ROAD. GIVEN THE DIAGNOSIS OF NEAR COMPLETE FAILURE, I AM FORTUNATE IT DID NOT FAIL WHILE DRIVING. I BROUGHT IT TO THE DEALER FOR AN OFFICIAL DIAGNOSIS, IN ORDER TO HAVE IT IN NISSAN'S SYSTEM AS BACKUP FOR A FORMAL COMPLAINT/CLASS ACTION LAWSUIT. AFTER RECEIVING AN OUTRAGEOUS QUOTE FOR A REPLACEMENT TRANSMISSION, I HAD THE CAR TOWED BACK TO THE TRANSMISSION SHOP FOR REBUILDING (6/10/2019). THE CAR IS 6 YEARS OLD, HAD A SINGLE PREVIOUS OWNER, HAS LIVED IN A GARAGE, AND HAS BEEN WELL MAINTAINED.
Suspension, Jun 10, 2019
I'VE OWNED THE CAR FOR LESS THAN 2 YEARS - IT'S A 6 YEAR OLD CAR WITH A SINGLE PREVIOUS OWNER, ALWAYS LIVED IN A GARAGE, WELL MAINTAINED, ETC. I WAS DRIVING HOME ON THE HIGHWAY ONE MORNING AND SUDDENLY MY STEERING WHEEL YANKED OUT OF MY HANDS, SWERVED TO THE RIGHT, AND LOCKED UP. I COULD BARELY KEEP THE CAR IN THE LANE AND HAD TO DRIVE LIKE A VIDEO GAME, CONSTANTLY SHAKING THE STEERING WHEEL BACK AND FORTH. I TRIED TO MAKE IT ONE MORE EXIT, BUT COULDN'T SAFELY SO I PULLED OVER. ONLY HAD TO TEST DRIVE IT ~20 FEET BEFORE WE REALIZED THE DRIVERS REAR WHEEL NEARLY FELL OFF. WE LAID ON THE GROUND AND LOOKED UNDERNEATH THE CAR AND SAW THE CONTROL ARM HAD SNAPPED AND BROKEN OFF DUE TO RUST. SURE ENOUGH IN THE SHOP, MY MECHANIC FOUND THAT BOTH SIDES HAD COMPLETELY RUSTED AND BOTH HAD TO BE REPLACED TO SAFELY DRIVE THE CAR. THIS PROBLEM IS DUE TO A FAULTY DESIGN OF THE CONTROL ARM THAT ALLOWS WATER TO POOL ON TOP AND NOT DRAIN - THE WATER SITS ON THE CONTROL ARM IN A DIVET AND THE METAL RUSTS AWAY. FORTUNATELY, MY MECHANIC CLEVERLY FIXED THE PROBLEM ON THE REPLACEMENT CONTROL ARMS BY WELDING A PLATE ON TOP TO PREVENT WATER COLLECTION AND FUTURE RUST.
Suspension, Jun 10, 2019
PASSENGER REAR LOWER CONTROL ARM UNIT FAILED NEAR FRAME CONNECTION POINT WHILE TRAVELLING THROUGH RIGHT HAND TURN AT LOW SPEED. OTHER SIMILAR COMPLAINTS FOR THIS VEHICLE MODEL SUGGEST WINTER ROAD SALT MAY BE ATTRIBUTED TO PART CORROSION AND PREMATURE FAILURE. CAR DRIVEN IN UPSTATE NY WITH 120,000 MILES
Exterior lighting, Jun 5, 2019
FRONT HEADLIGHTS ARE DIM AND YOU ARE UNABLE TO SEE THE ROAD AHEAD. WHILE DRIVING AT NIGHT THE HEADLIGHTS DO NOT LOOK LIKE THEY ARE ON. IF RAINING YOU ARE UNABLE TO SEE ANYTHING WITHIN 1-2 FEET IN FRONT OF THE VEHICLE MAKING IT IMPOSSIBLE TO DRIVE THE VEHICLE AT NIGHT ON THE HIGHWAY OR ON THE CITY STREETS. NISSAN SAID IT WAS THE BULBS SO THEY REPLACED THEM AND THERE IS NO CHANGE IN BEING ABLE TO SEE WHILE DRIVING AT NIGHT. THE VEHICLE ONLY HAS 40,500 MILES WHEN IT WENT IN FOR THE DIAGNOSTIC TEST.
Suspension, Seats, Jun 5, 2019
ON JUNE 2ND 2019 I WAS TURNING FROM A LOCAL STREET TO RT 303 WHEN HEARD A POP NOISE. IT CAUSED MY WHEEL TO JERK QUICKLY TO THE RIGHT AND MY DASH BOARD LIGHT TURNED ON. WHEN I PULLED OVER TO THE SIDE TO LOOK AND SEE WHAT IT WAS I SAW THAT THE BODY OF MY VEHICLE WAS RESTING PRACTICALLY ON THE TIRE. I WENT INTO A PARKING LOT ABOUT 400M WHICH WAS IN FRONT OF AN AUTO BODY. I LEFT IT IN THE PARKING LOT OVER NIGHT AND THE NEXT DAY I TOOK IT ACROSS THE STREET WHERE THERE IS AN AUTO BODY. WHEN THEY LIFTED UP MY CAR THEY SAW THAT THE REAR LEFT PART HOLDING UP MY SHOCKS HAD RUSTED AND ERODED AND SNAPPED AND THAT MY REAR RIGHT SIDE WAS RUSTED AND CRACKED.
Suspension, Structure, Jun 3, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER SIDE CONTROL ARM FRACTURED AND NEEDED TO BE REPLACED. ADDITIONALLY, THERE WAS SEVERE CORROSION TO THE CONTROL ARM AND THE SECONDARY HOOD LATCH ON THE VEHICLE WAS FAULTY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V029000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Suspension, Jun 3, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE REAR LOWER CONTROL ARM ASSEMBLY ON THE PASSENGER SIDE WAS COMPLETELY RUSTED AND ROTTED OFF THE FRAME MOUNTING. THE VEHICLE WAS TOWED TO SMITHTOWN NISSAN (535 MIDDLE COUNTRY RD, ST JAMES, NY 11780, (631) 361-9696). THE DEALER STATED THAT THEY HAD NOT SEEN THIS TYPE OF FAILURE IN THE PAST. THE MANUFACTURER WAS CONTACTED AND DENIED THE CONTACT'S REQUEST FOR ASSISTANCE WITH THE REPAIRS. THE MANUFACTURER REFERRED THE REQUEST TO A REGIONAL MANAGER WHO WAS SUPPOSED TO CALL THE CONTACT BACK. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING A DECISION FROM THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 101,000. *BF CONSUMER RECIEVED A CALL FROM THE DEALER AND WAS TOLD WARRANTY WAS ONLY FOR 3 YEARS AT 36,000 MILES, VEHICLE WAS WAY BEYOND WARRANTY. CONSUMER ALSO STATED ORIGINAL PART IS NO LONGER AVAILABLE ONLINE. WHILE TURNING INTO A PARKING SPACE COMPLETE FAILURE HAPPENED.*JB
Exterior lighting, Jun 3, 2019
MY DAUGHTER DRIVES THIS VEHICLE, SHE HAD BEEN COMPLAINING ABOUT THE HEADLIGHTS FOR MORE THAN A YEAR. I REPLACED THE BULBS IN JULY OF 18, BUT HAD NOT DRIVEN IT AT NIGHT. I DROVE IT THIS PAST WEEKEND, AND WAS ABSOLUTELY SHOCKED AND HORRIFIED. EXTREMELY POOR LOW BEAM HEADLIGHTING. LITERALLY CAN NOT SEE 100 FT IN FRONT OF VEHICLE AT NIGHT. CAN NOT DRIVER AT SAFE SPEEDS DUE TO POOR LIGHTING. WE HAVE TO USE BRIGHT LIGHTS WHEN DRIVING AT NIGHT TO SEE THE ROAD. HAVE REPLACED BULBS 2X, SAME RESULTS EACH TIME. VERY DANGEROUS. RECALL NEEDED
Other or unspecified, Jun 3, 2019
TRANSMISSION ISSUE
Suspension, Jun 1, 2019
I RECENTLY HAD TO REPLACE THE REAR CONTROL ARMS AS THEY SNAPPED WITH NO WARNING AS WE WERE BACKING OUT OF A PARKING SPACE. IRONICALLY ONLY DAYS AFTER MY ANNUAL INSPECTION. I WAS TOLD BY MY MECHANIC WHO HAD TO ORDER THE REPLACEMENT PARTS FROM NISSAN, THAT HIS CONTACT AT NISSAN KNEW ABOUT THIS PROBLEM AND ADMITTED IT WAS ONLY A "SOFT RECALL" WITH NO PUBLIC ANNOUNCEMENT, SO THERE IS NO COURSE OF ACTION DUE ON BEHALF OF NISSAN TO FIX THIS. THIS IS NOT ACCEPTABLE, ESPECIALLY SINCE I HAD 2 SMALL CHILDREN IN THE CAR WHEN THIS HAPPENED AND WE WERE OUT OF TOWN. THIS UNEXPECTED REPLACEMENT COST ME OVER $900 TO FIX SOMETHING THAT I SHOULD NOT BE RESPONSIBLE FOR SINCE NISSAN KNEW OF THIS ISSUE. PLEASE HELP TO RECOUP THIS COST!
Engine, May 31, 2019
THE ENGINE OF MY CAR DIE WHILE ON THE HIGHWAY ON MY WAY BACK HOME. THE CAR WOULD DIE AND JERK WHEN I WOULD SLOW DOWN TO A STOP LIGHT OR STOP SIGN, AND JERK WHEN FIRST ACCELERATING.
Other or unspecified, May 31, 2019
THE GEAR SHIFTER STUCK IN PARK THIS IS MY 2ND SHIFTER WITHIN 2 YEARS, BEEN REPLACED BEFORE NOW IT MESSING UP AGAIN. I NEED HELP WITH THIS.
Exterior lighting, May 30, 2019
THE LIGHTS ARE VERY DIM AT NIGHT. I LOOKED IT UP ON THE INTERNET AND IT IS A COMMON PROBLEM WITH THE 2013 ALTIMA. YOU CAN BARELY SEE THE LANE MARKERS AT NIGHT. MANY PEOPLE HAVE THIS COMPLAINT. THE DEALER SEEMS TO KNOW IT IS AN ISSUE AND IT REQUIRES A $700-$1100 COMPLETE REPLACEMENT.
Suspension, May 29, 2019
REAR LOWER CONTROL ARMS BROKE WHILE TRAVELING ON THE HIGHWAY DUE TO SIGNIFICANT CORROSION.
Power train, May 29, 2019
5 DAYS AGO WHILE DRIVING ON A FREEWAY DURING RUSH HOUR MY CAR STARTED STUTTERING WHILE DRIVING. WHEN I PRESSED ON THE ACCELERATOR AFTER COMING TO A STOP, THE CAR JERKED AND STALLED WHILE IN TRAFFIC. WHEN 5 MILES FROM HOME I WAS STOPPED AT A RED LIGHT THE CAR ENGINE DIED. AFTER RESTARTING MY CAR WHEN I PUT MY CAR INTO GEAR THE ENGINE WOULD DIE. WHILE IN THE LEFT LANE I SAT THERE TRYING TO GET MY CAR TO GO INTO GEAR WITHOUT THE ENGINE DYING. TWO GUYS HELPED TO MOVE IT OFF OF THE ROAD AND I HAD TO HAVE IT TOWED HOME. IT'S NOW AT THE DEALERSHIP'S SERVICE CENTER.
Other or unspecified, May 26, 2019
I WAS DRIVING ON THE FREEWAY AND MY CAR JUST STARTED TO LOSE POWER, IN A SPEED ZONE OF 60MPH MY CAR WAS QUICKLY DROPPING SPEED/POWER. NO CHECK ENGINE LIKE CAME ON, NOR HAD ANY SIGNS OF MY CAR NEEDING SERVICE CAME UP, NOTHING. WHEN I WOULD TRY SPEEDING UP IT STARTED TO MAKE A RATTLING NOISE, STILL LESS POWER. I PULLED OVER ON THE SIDE OF THE FREEWAY BECAUSE THERE WERE CARS COMING VERY FAST AND ONCE I PRESSED ON MY BRAKE TO MAKE THE STOP, MY CAR STALLED. IT WOULDN'T TURN ON ANYMORE AND I HAD TO LEAVE MY CAR THERE. THIS WAS SERIOUSLY SUCH A SAFETY ISSUE, THIS HAPPENED AT NIGHT TIME WHEN I WAS TRAVELING. I'VE READ VERY SIMILAR ISSUES WITH THE YEAR AND MODEL OF MY CAR ONLINE ABOUT IT BEING A PROBLEM WITH THE TRANSMISSION. I DON'T KNOW WHY THERE ISN'T A RECALL IF IT'S SUCH A DANGEROUS ISSUE. MY CAR HAS JUST BEEN PARKED FOR 6 WEEKS BECAUSE NO CHECK ENGINE LIGHT WILL COME ON AND IT'S DRIVING 'NORMAL', BUT I'M NOT TAKING THAT RISK AGAIN OF DRIVING IT.
Suspension, May 24, 2019
YESTERDAY MY PASSENGER, REAR CONTROL ARM BROKE AND I ALMOST LOST MY WHEEL. LUCKILY I WAS GOING LESS THAN 30 MPH. *JS
Other or unspecified, Engine, May 21, 2019
MY FAMILY AND I WORE GOING ON A TRIP AFTER 2 HOURS MY NISSAN ALTIMA TURN OFF BAD AT 67K MILES NISSAN IS NOT WILLING TO HELP BECAUSE IT'S OUT OF THE WARRANTY. IT'S VERY DANGEROUS WHEN YOU ARE ON THE ROAD WITH YOUR FAMILY SO FAR FROM HOME. IT HAPPENED IN SAN ANTONIO,TX. THIS ISSUE CAN BE VERY DANGEROUS FOR THE PASSENGERS AND DRIVERS. I HAVE BEEN DOING RESEARCH AND THERE'S ALSO ALOT OF VIDEOS ON YOUTUBE FROM NISSAN OWNERS (ALTIMA'S)