2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints
2,312 reports, newest first.
Engine, Mar 8, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,000.
Power train, Mar 8, 2019
I WAS DRIVING MY VEHICLE WHEN I LOST POWER I THEN PULLED OVER AND PARKED WHEN I PUT THE GEAR IN DRIVE IT WAS NO POWER I KEPT TAKING THE CAR BACK TO THE DEAL AND THEY DIDN'T DO ANYTHING TO FIX THE PROBLEM ALL THEY WANT IS THE MONEY FOR THE CAR NOTE SO ON 3/1/19 I TOOK MY CAR TO AAMCO TO RUN A TEST ON IT THIS IS THE 6 PLACE THAT TOLD MY MY TRANSMISSION IS BAD
Power train, Mar 8, 2019
MY CAR WAS DIAGNOSED WITH TRANSMISDION ISSUES YESTERDAY AT MY NISSAN DEALERSHIP. I HAD NO WARNIING FOR MY 2013 NISSAN ALTIMA. IT APPEARS TO BE A DEFECT IN THIS TRANSMISSION MODEL. I HAVE REVIEWED SEVERAL COMPLAINTS ON LINE ABOUT THIS 2013 NISSAN TRANSMISSION ISSUE. MY CAR STALLED ON THE HIGHWAY AND WAS BLESSED KNOW ONE HIT ME. NOW I HAVE TO PUT OUT MONEY FOR A TRANSMISSION. I AM ON A FIX INCOME. NISSAN SHOULD LOOK AT THESE COMPLAINTS AND RECALL ISSUES WITH THE 2013 NISSAN ALTIMA TRANSMISSION AND ASSIST IN REIMBURSING THOSE THAT HAD TO REPLACE THIS DETECTIVE TRANSMISSION. THIS IS SERIOUS AND CAN CAUSE A MAJOR ACCIDENT IF YOUR CAR STALLS ON A HIGHWAY.. I AM A LOYAL CUSTOMER AND HAVE KEPT MY CAR MAINTAINED.
Power train, Mar 6, 2019
TWO HOURS FROM HOME CAR SHUT OFF ON HIGHWAY, AFTER IT START SHAKING DURING SHIFTS. AFTER TOW TO SERVICE STATION, THEN TO DEALERSHIP, AND HOME IT WAS DETERMINED TO BE BAD TRANSMISSION WITH 60,000 MILES ON VEHICLE. THIS IS A KNOWN AND COMMON ISSUE WITH THIS MODEL.
Steering, Suspension, Other or unspecified, Mar 6, 2019
MY CLUTCH IN STUCK IN "PARK". THIS HAS BEEN DANGEROUS FOR MY FAMILY AND I BC IF WE ARE STUCK IN TRAFFIC I WOULD PUT MY CAR IN PARK, AND WHEN TRAFFIC STARTS MOVING AGAIN MY CAR IS NOW HOLDING UP TRAFFIC BEHIND ME BC MY CAR IS STUCK IN PARK. THIS CAR IS ONLY 6 YEARS OLD AND I'VE ALREADY HAD TO GET THE TRANSMISSION REPLACED. NISSAN NEEDS TO KNOW THEY CAN'T SELL CARS THAT CAUSE A DANGER TO FAMILIES!!!!!!!
Power train, Mar 5, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WOULD JOLT FORWARD, TRANSMISSION FLUID WAS LEAKING, AND THE VEHICLE POWERED DOWN AT WILL. IN ADDITION, THE SERVICE TRANSMISSION INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW TRANSMISSION WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.
Suspension, Mar 3, 2019
I WAS DRIVING MY VEHICLE DOWN A CITY STREET AT APPROXIMATELY 35 MILES PER HOUR, WHEN THE REAR END OF THE VEHICLE SUDDENLY STARTED MAKING A RUBBING NOISE AND THE VEHICLE ALMOST LOST CONTROL FROM SWERVING. I WAS ABLE TO GET THE VEHICLE BACK HOME, AND MY BOYFRIEND PUT THE REAR END UP ON A JACK AND DETERMINED THAT THE PASSENGER SIDE REAR SUPPORT ARM WAS BROKEN. THE NEXT DAY WE HAD THE VEHICLE AT A LOCAL FIRESTONE SHOP, AND THE MECHANIC THERE CONFIRMED THAT THE CONTROL ARM HAD BROKEN DUE TO SEVERE CORROSION AT A FACTORY WELD SITE.
Exterior lighting, Mar 2, 2019
THIS IS A SAFETY ISSUE , THE REFLECTOR BOWL ON FOR THE LOW BEAM HEADLIGHT DETERIORATES AND DOES NOT REFLECT LIGHT . YOU CAN NOT SEE THE ROAD, THIS IS VERY DANGEROUS AND NISSAN IS AWARE OF THE PROBLEM AND HAS NOT ISSUED A RECALL.
Air bags, Mar 1, 2019
MY AIR BAG LIGHT IS ALWAYS OFF AND WARNING LIGHT IS ON IN THE DASH
Suspension, Feb 28, 2019
REAR DRIVERS SIDE LOWER CONTROL ARM RUSTED COMPLETELY THROUGH AND BROKE OFF. RIGHT SIDE IS EQUALLY RUSTED BUT HAS NOT BROKEN OFF YET.
Steering, Suspension, Wheels, Feb 28, 2019
WHILE DRIVING AT HIGH SPEEDS 55MPH A CLUNK WAS HEARD WHILE IN A TURN, AND THE LOWER RIGHT END OF THE CAR SANK DOWN. THE STEERING WENT COMPLETELY CRAZY AND OUT OF CONTROL. I HAD TO SLOW DOWN TO 20MPH FOR THE ENTIRE 30 MILE TRIP HOME. THIS WAS THE SECOND TIME THIS HAPPENED IN THE LAST 2 MONTHS. THE FIRST TIME WAS BACK IN JANUARY 2019 WHEN THE LEFT ONE BROKE AND ALMOST CAUSED ME TO WRECK AGAIN! AND NOW I SEE THERE IS A FEDERAL INVESTIGATION ABOUT THIS EXACT THING.
Air bags, Feb 28, 2019
WE HAVE RECEIVED SEVERAL RECALL NOTICES INVOLVING OUR NISSAN ALTIMA 2013 INVOLVING THE TAKATA AIRBAGS. THE RECALLS HAVE NOT CONSISTED OF ANYTHING SIGNIFICANT. THROUGHOUT THE PROCESS OF THESE RECALLS (I BELIEVE 2 OR 3) OUR AIRBAG LIGHT ON DASHBOARD AS WELL AS ON THE CENTER CONSOLE HAS INTERMITTENTLY COME ON AND OFF. WE HAVE TAKEN OUR NISSAN TO A LOCAL NISSAN APPROVED DEALER FOR ALL OF OUR REVIEWS/REPAIRS. APPROXIMATELY 6 MONTHS AGO WE AGAIN TOOK OUR VEHICLE AND THE DEALERSHIP INDICATED THE LIGHT WAS ON DUE TO OUR CAR BATTERY BEING LOW. THIS WAS NOT THE CASE. MY HUSBAND USED A READER AND THE CAR'S BATTERY WAS PERFECTLY FINE. JUST RECENTLY ON TUESDAY WE AGAIN TOOK OUR CAR IN BECAUSE THE AIRBAG LIGHT HAS NOT TURNED OFF. THEY HAVE INDICATED THAT OUR SIDE AIRBAG IS NOT WORKING, THEREFORE ALL OF THE AIRBAGS ARE OFF AND NOT PROPERLY WORKING. THE ESTIMATED REPAIR FOR THIS IS $1500 (NOT INCLUDING TAX). THIS ISSUE WITH AIRBAGS HAS BEEN AN ONGOING ISSUE. NISSAN HAS NOT MADE ANY EFFORTS TO FIX THIS PROBLEM OTHER THAN A BAND-AID RECALL. THE AIRBAGS HAVE NEVER BEEN DEPLOYED. FINALLY, I RECEIVED A CLASS ACTION NOTIFICATION THAT THIS VEHICLE IS LISTED AS A ELIGIBLE MEMBER OF THIS CLASS ACTION. WWW.AUTOAIRBAGSETTLEMENT.COM. WE HAVE ALSO CALLED NISSAN DIRECTLY AND WERE ASSIGNED A CASE NUMBER - 34595466, HOWEVER NO ONE HAS PROVIDED US WITH ANY INFORMATION. THE WORK ON THIS VEHICLE IS PRESENTLY BEING DONE AND WILL BE READY ON FRIDAY, HOWEVER WE DO NOT HAVE THE MONEY TO PAY FOR THIS REPAIR AND WILL BE WITHOUT A VEHICLE. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE.
Exterior lighting, Feb 27, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE HEADLIGHTS WERE FAULTY. THE HEADLIGHTS WERE REPAIRED THREE TIMES PREVIOUSLY. THE FAILURE PREVENTED THE VEHICLE FROM BEING DRIVEN AT NIGHT DUE TO THE DIM HEADLIGHT ILLUMINATION. THE VEHICLE WAS TAKEN TO ESTABROOK NISSAN (3693 14TH ST, PASCAGOULA, MS 39567, (228) 762-2644), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,200.
Suspension, Structure, Feb 27, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO SWERVE. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE LOWER CONTROL ARM WAS DETACHED DUE TO CORROSION. THE VEHICLE WAS STILL ABLE TO BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. *BF CONSUMER STATED TRANSMISSION ALSO FAILED AT 90,000, LOWER CONTROL ARM RUSTED AND BROKE, ALMOST CAUSING CONSUMER'S DAUGHTER TO WRECK. TOTAL CONTROL ARM FAILURE.*JB
Seat belts, Other or unspecified, Engine, Feb 26, 2019
GEAR SHIFT IS UNABLE TO MOVE. IT WILL NOT MOVE WHEN BREAKS ARE PRESSED. ALSO, ENGINE DIES WHEN CAR IS PUT IN REVERSE OR DRIVE. THE ENGINE WILL ALSO DIE WHILE DRIVING, AND WHEN I GO TO TURN IT BACK ON, IT ONLY DIES WHEN I TRY TO SWITCH THE GEARS.
Suspension, Feb 26, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE ATTEMPTING TO TURN INTO A PARKING LOT, THE CONTACT HEARD A NOISE AND THE VEHICLE DID NOT MOVE. THE CONTACT EXITED THE VEHICLE TO FIND THAT THE REAR DRIVER'S SIDE CONTROL ARM WAS FRACTURED. THE VEHICLE WAS TOWED TO COCHRAN NISSAN OF SOUTH HILLS (3200 W LIBERTY AVE, PITTSBURGH, PA 15216) WHERE THEY REPLACED BOTH REAR LOWER CONTROL ARMS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Exterior lighting, Feb 25, 2019
HEADLIGHTS ARE VERY DIM ON LOW BEAM ACTUALLY THEY'RE USELESS!! HAD TO GET OUT OF THE CAR TO SEE IF THEY WERE EVEN ON. HIGH BEAMS ARE OKAY BUT I CAN'T DRIVE WITH HIGH BEAMS ON BC OF ONCOMING TRAFFIC.
Suspension, Feb 25, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR PASSENGER SIDE WHEEL BECAME JAMMED IN THE WHEEL WELL AND ALMOST DETACHED FROM THE VEHICLE. THE CONTACT IMMEDIATELY HAD TO PULL THE VEHICLE OVER TO THE SHOULDER. THE VEHICLE WAS TOWED TO TREIBER NISSAN (320 N COMRIE AVE, JOHNSTOWN, NY 12095, (888) 439-3352) WHERE IT WAS DIAGNOSED THAT A NEW REAR SUSPENSION WAS NEEDED. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING REPAIR. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 100,020. AUDIO AVAILABLE*CW
Suspension, Feb 25, 2019
AFTER TAKING MY VEHICLE TO THE DEALERSHIP FOR A OIL CHANGE THEY INFORMED ME THAT MY LOWER CONTROL ARMS NEEDED TO BE REPLACED AND THAT IT WAS A COMMON PROBLEM AMONGST 2013 AND NEWER NISSAN ALTIMAS. THERE ARE MILLIONS OF 2013 AND NEWER NISSAN ALTIMAS ON THE ROAD AND A COMMON PROBLEM AMONGST THESE VEHICLES IS THE LOWER CONTROL ARMS. THESE PARTS ARE VERY IMPORTANT TO THE STEERING AND SUSPENSION ON FRONT WHEEL DRIVE VEHICLES AND THESE PARTS SHOULD NOT FAIL ON FIVE YEAR OR YOUNGER ROAD VEHICLES. THE FAILURE OF THESE PARTS ON SURFACE STREETS CAN BE POTENTIALLY DEADLY AND ON HIGHWAYS MORE LIKELY TO CAUSE HORRIFIC CASUALTIES DUE TO THE VEHICLES BEING I FILED A COMPLAINT ALREADY BUT YOU ALREADY KNEW ABOUT THIS PROBLEM A YEAR AGO AND NOTHING HAS BEEN DONE. MY HUSBAND AND I WERE DOING 65 ON THE HIGHWAY AND HAD TO AVOID A COLLISION. THE DEALERSHIP TOLD US THE LOWER CONTROL ARM LOOKS LIKE IT JUST CRUMBLED INTO PIECES. THAT'S NOT NORMAL OR SAFE. I REALLY HOPE SOMETHING IS DONE BEFORE SOMEONE GETS HURT. UNCONTROLLABLE DURING A FAILURE. I WOULD LIKE TO BRING THIS ISSUE TO THE ATTENTION OF NHTSA AND HOPEFULLY YOU CAN CONTACT THE APPROPRIATE SOURCES TO BE PROACTIVE AND PREVENT ANY FUTURE ACCIDENTS THAT THE NISSAN ALTIMA MIGHT CREATE
Steering, Suspension, Feb 23, 2019
WHILE DRIVING ON THE HIGHWAY I HEARD A "POP" AND THE STEERING BECAME UNSTABLE ON MY 2013 NISSAN ALTIMA WITH THE CAR VEERING LEFT AND RIGHT. I TOOK MY FOOT OFF THE GAS AND WAS ABLE TO GUIDE THE CAR OFF TO THE SIDE OF THE HIGHWAY WITHOUT INCIDENT. I THOUGHT I HAD A BLOW OUT BUT THE TIRES WERE FINE. IF IT HAD BEEN RUSH HOUR I PROBABLY WOULD HAVE COLLIDED WITH ANOTHER CAR. I WAS ABLE TO SLOWLY DRIVE THE CAR OFF THE HIGHWAY AND TO A LOCAL NISSAN DEALER WHERE THEY INDICATED I HAD A REAR CONTROL ARM FAILURE. THE LEFT REAR TIRE WAS CLEARLY LEANING OUTWARD AND THE STEERING WHEEL WAS WAY OUT OF ALIGNMENT. NISSAN REPLACED (SEE ATTACHED RECEIPT) THE LINK COMPL REAR, LINK COMPLETE, R; TWO ROD CONNECTING AND ADSORBER KIT. THEY ALSO ALIGNED THE CAR. I HAD THEM REPAIR BOTH THE BROKEN LEFT SUSPENSION ITEMS AS WELL AS THE RIGHT AS I DIDN'T WANT THIS TO HAPPEN AGAIN. I DO BELIEVE THIS FAILURE IS A SERIOUS SAFETY ISSUE AND REALLY COULD HAVE CAUSED A CRASH IN HEAVY TRAFFIC. THIS INCIDENT OCCURRED ON THE HIGHWAY WHEN I WAS TRAVELLING IN A STRAIGHT LINE.
Suspension, Feb 23, 2019
DRIVING MY ALTIMA ON TOLLWAY FELT A SHIMMY WENT HALF WAY INTO NEXT LANE WHEN I GAINED CONTROLL STEERING WHEEL WAS NOT STRAIGHT WHEN I INVESTIGATED FOUND RT REAR CONTROL ARM REAR ATACHMENT POINT BROKEN IN HALF LOOKS LIKE RUSTED IN HALF TOOK PICTURES AND HAD CAR TOWED TO DEALER
Power train, Feb 22, 2019
VEHICLE'S TRANSMISSION CAUSES ENGINE TO SHUT OFF WHILE DRIVING AND AT IDLE (WHILE WAITING FOR A TRAFFIC LIGHT). ALSO CAUSES VIOLENT SHAKING WHEN ACCELERATING. NISSAN HAS A "RECALL" TO REPROGRAM THE TRANSMISSION MODULE STATING THAT IT IT IS NOT DONE TRANSMISSION DAMAGE WILL HAPPEN. HOWEVER WAS NEVER NOTIFIED AND IT SEEMS TO APPEAR THIS NOTICE CAME OUT ONLY IN THE LAST 2 YEARS. MEANING NISSAN KNOWS THE TRANSMISSION IS BEING DAMAGED. BROUGHT THE CAR INTO THE DEALERSHIP AND THEY TOLD MENIT NEEDED A NEW TRANSMISSION ($4400). CALLED NISSAN OF NORTH AMERICA WHERE THEY DECIDED TO DENY ANY CLAIM TO REPLACE THE TRANMISSION... EVEN THOUGH AS I PREVIOUSLY STATED THEY KNEW THIS ISSUE WAS CAUSING DAMAGE TO THE TRANSMISSION. HAVE TRIED TO REACH BACK OUT TO NISSAN AND HAD TO LEAVE A MESSAGE ASKING MY "REP" TO CALL ME BACK THE NEXT DAY.... WHICH SHE NEVER DID OF COURSE.
Exterior lighting, Feb 22, 2019
MY LIGHTS ARE VERY DIM AND IT IS VERY HARD TO SEE IN UNLIT AREAS. IT DOESN'T APPEAR THE LIGHT ARE ON BUT THEY ARE. IF YOU WANT TO SEE YOU HAVE TO PUT ON HIGH BEAMS BUT HAVE TO TAKE OFF ON ON COMING TRAFFIC. THERE NEEDS TO BE A RECALL FOR THIS ISSUE AND THEY ARE TO FIX THE LIGHTING
Exterior lighting, Feb 21, 2019, crash
MY HEADLIGHTS ARE EXTREMELY DANGEROUS AND I CAN'T BELIEVE THERE HASN'T BEEN A RECALL YET. THESE THINGS CAN'T LIGHT UP MORE THAN 5-10FT IN FRONT OF YOU AT NIGHT. I HAVE BECOME A RIDESHARE DRIVER AND THIS IS UNACCEPTABLE. COMPLETELY UNACCEPTABLE IF YOU ASK ME. I HAVE TO USE THE HIGH BEAMS WHENEVER DRIVING IN A NON-LIT AREA WHICH AFFECTS ONCOMING TRAFFIC REGULARLY. I HAVE REPLACED BULBS MULTIPLE TIMES, UPGRADING TO THE BEST LIGHTS EACH TIME AND TO NO EFFECT. WHAT'S IT GONNA TAKE??? DEATH BEFORE THIS ISSUE BECOMES A PROBLEM TO YOU PEOPLE?? SICKENING IS WHAT IT IS. I DON'T HAVE $1000 TO FIX ON MY OWN AND IF I DID I STILL WOULDN'T. PLEASE RECALL VEHICLE IMMEDIATELY BEFORE I KILL PEOPLE
Suspension, Feb 20, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 65 MPH, THE SUSPENSION ARM FRACTURED. THE CONTACT HAD TO SWERVE OUT OF THE WAY TO AVOID CRASHING. THE VEHICLE WAS TOWED TO LIA NISSAN OF COLONIE (2233 CENTRAL AVE, SCHENECTADY, NY 12304, 855-983-6728), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. *DT *TR