2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints
2,312 reports, newest first.
Other or unspecified, Engine, Fuel/propulsion system, Feb 1, 2019
- REPLACED 3 ALTERNATORS - LESS THAN 60K MILES - NOW THE TRANSMISSION IS FAILED AND NEEDING REPLACED - TOO MANY SIGNIFICANT QUALITY ISSUES FOR A NEW CAR
Exterior lighting, Jan 29, 2019
FRONT LOW BEAM HEADLIGHTS ARE DIMMING GRADUALLY AS THE CAR AGES. LOOKING INSIDE OF THE REFLECTOR ASSEMBLY IN THE PROJECTION HEADLIGHT UNIT, THE REFLECTOR IS DISCOLORED AND BURNT UP INSTEAD OF BRIGHT AND REFLECTIVE. IT IS EXTREMELY DIFFICULT TO SEE AT NIGHT AND I FEAR DRIVING AT NIGHT DUE TO POSSIBLE HAZARDS TO MYSELF OR OTHERS.
Steering, Jan 28, 2019
WHILE GOING ABOUT 40 MPH DRIVING ON A CITY STREET MY CAR RANDOMLY STARTED TO FISH TAIL AND I LOST CONTROL OF THE REAR TIRES. I TOOK IT STRAIGHT TO NISSAN AND FOUND THAT THE REAR CONTROL ARMS HAD BROKEN. THE TECH SAID HE "HAD NEVER SEEN A BREAK LIKE THIS." I HAD NOT HIT ANY POTHOLES OR CURBS I WAS SIMPLY DRIVING DOWN THE ROAD AND IT JUST BROKE. THE VEHICLE ONLY HAS 60K MILES ON IT AND IS IN GREAT CONDITION. LUCKILY I WAS NOT ON THE HIGHWAY OR IN A POSITION THAT I COULD NOT PULL OVER AS I LOST COMPLETE CONTROL OF MY TAIL END AND HAD TO DRIVE 45 MINS (USUALLY A 15 MIN RIDE) TO MY CLOSEST DEALERSHIP. I HAVE SEEN SIMILAR COMPLAINTS ABOUT THE CONTROL ARMS ON THE 2013 ALITMA'S WITH LOW MILES AND BEGINNING TO THINK THIS IS FAULTY PART.
Exterior lighting, Jan 28, 2019
THE LOW BEAM HEADLIGHTS ARE SO DIM IT'S HARD TO SEE THE ROAD AT NIGHT.
Exterior lighting, Jan 26, 2019
THE DIM LIGHTS ARE SO WEAK THAT I CAN NOT SEE AS MUCH AS A FOOT IN FRONT OF MY VEHICLE AT NIGHT TIME., WHEN DRIVING AT NIGHT I HAVE TO DRIVE WITH HIGH BEEMS ON AT ALL TIMES. I WORK NIGHT SHIFT AND NEED THE DIM LIGHTS WHEN MEETING SOMEONE ON THE HIGHWAYS. WHEN RESEARCHING THIS PROBLEM, I SEE MANY PEOPLE WITH THE SAME COMPLAINTS AND YET NISSAN WILL NOT LOOK INTO THE DEFECTS OF THE HEADLAMP ASSEMBLIES THAT THEY ARE USING. IT IS SAID THAT THE PROJECTORS HAVE BEEN BURNING OUT CAUSING DIM LIGHTS NO TO WORK AND THE COST TO FIX IS GREATER THAN 1200. WITH NISSAN.
Suspension, Jan 25, 2019
WHILE DRIVING MY 2013 ALTIMA THE DRIVER SIDE REAR LOWER CONTROL ARM SNAPPED - LUCKY CAR WAS GOING SLOW ENOUGH WHERE NO ACCIDENT OR BODY INJURY OCCURRED. THE CAR JUST CAME OFF THE THRUWAY 10 MINS BEFORE THIS HAPPENED. ALL WORK WAS DONE AT THE DEALER SINCE PURCHASE AND WE ARE THE ONLY OWNER.
Suspension, Jan 25, 2019
REAR PASSENGER CONTROL ARM BROKE GOING DOWN HIGHWAY AT 60 MPH. BACK END STARTED TO FISHTAIL. LUCKILY DID NOT GET INTO AN ACCIDENT.WAS ABLE TO DRIVE TO A DEALERSHIP AND GET IT REPAIRED FOR $800. NOT SURE IF I FEEL SAFE IN THE CAR ANYMORE.
Air bags, Jan 21, 2019
HELLO, MY 2013 NISSAN ALTIMA HAS A SAFETY ISSUE WITH THE AIRBAG. SINCE AUGUST 2017, THE CAR'S AIRBAG ALARM LIGHT IS ON。 AFTER THIS HAPPENED, I WENT TO GAINESVILLE NISSAN TWO TIMES, BUT THE PROBLEM IS NOT BEEN SOLVED. THE FIRST TIME WAS ON 9/1/2017. THEY (GAINESVILLE NISSAN) CHARGED ME $34.78 AND TOLD ME THE PROBLEM WAS THE AIRBAG SENSOR, THE WARNING LIGHT WAS REMOVED AT THAT TIME. BUT AFTER ABOUT TWO MONTHS THE AIRBAG LIGHT WAS ON THE DASHBOARD AGAIN. SO I WENT TO GAINESVILLE NISSAN THE SECOND TIME, ON 3/5/2018. THIS TIME THEY CHARGED $49.95 AND STILL SAID IT WAS A PROBLEM WITH THE AIRBAG SENSOR. UNFORTUNATELY, THE AIRBAG ALARM LIGHT SHOW ON THE DASHBOARD ONE MORE TIME AFTER ABOUT ONE MONTH UNTIL NOW. AFTER THESE TWO REPAIRS, I HAVE REASON TO BELIEVE THAT MY 2013 NISSAN ALTIMA AIRBAG HAS QUALITY PROBLEMS, AND GAINESVILLE NISSAN IS VERY IRRESPONSIBLE. AND NISSAN IS RECALLING CARS ON A LARGE SCALE BECAUSE OF AIRBAG PROBLEMS, I HOPE MY PROBLEMS CAN BE SOLVED, THANKS.
Exterior lighting, Jan 21, 2019
LOW BEAM HEADLIGHTS ARE VERY DIM; MAKES NIGHT DRIVING VERY DIFFICULT; THE LOW BEAM HEADLIGHTS WERE NOT VERY GOOD EVEN WHEN THE CAR WAS NEW AND HAVE GOTTEN WORSE AS THE CAR AGES
Exterior lighting, Jan 19, 2019
MY HEADLIGHTS AT NIGHT DOESN'T PROVIDE ENOUGH LIGHTING AHEAD FOR ME TO SEE A SAFE DISTANCE AHEAD. AT NIGHT WHEN MY HEADLIGHTS ARE ON I BARELY CAN SEE. I MUST DRIVE WITH MY HIGH BEAMS ON OR I WILL NOT BE ABLE TO SEE. THIS IS TERRIBLE AND NOT SAFE AT ALL. I DON'T KNOW WHY NISSAN HASN'T ISSUED A RECALL FOR THIS PROBLEM. I HAVE A NISSAN ALTIMA S. I BROUGHT MY CAR NEW WITH ONLY 2 MILES ON IT IN AUG/SEPT OF 2013. I TRY VERY HARD NOT TO DRIVE WHEN IT GETS DARK. MY CAR HA ABOUT 75,000 MILES ON IT,
Exterior lighting, Jan 18, 2019
THE LIGHTS HAVE DIMMED TO THE POINT I CANNOT SEE ON THE ROAD ANYMORE. THE CAR IS ONLY 6 YEARS OLD. I HAVE REPLACED THE BULBS WITH MULTIPLE BRANDS AND TYPES OF BULBS WITH THE SAME RESULT EVERY TIME.
Exterior lighting, Jan 18, 2019
HEAD LIGHTS SET A LOW ARE EXTREMELY DIM.
Other or unspecified, Jan 16, 2019
MY ALTIMA IS HAVING A PROBLEM WITH THE SHIFT RELEASE. I HAVE TO USE THE SHIFT LOCK RELEASE MECHANISM EVERY TIME I NEED TO MOVE THE SHIFTER FROM PARK TO DRIVE.
Suspension, Jan 14, 2019
WAS APPROACHING HIGHWAY SPEEDS WHEN CAR PULLED HARD INTO OTHER LANE. IT FELT ALMOST LIKE SLIPPING ON ICE. TRACTION CONTROL SYSTEM LIT UP SO I FIGURED IT WAS SOMETHING FAULTY ELECTRICALLY. LUCKILY DIDN'T HIT ANYTHING, SO I KEPT DRIVING. A FEW SECONDS LATER IT DID IT AGAIN THIS TIME WORSE AND WITH SHAKING. I PULLED OVER ON THE HIGHWAY TO HAVE A LOOK AND NOTICED ONE REAR CONTROL ARM WAS SHEERED COMPLETELY IN TWO PIECES AND THE OTHER WAS ALMOST SHEERED OFF AS WELL. LUCKILY NO KIDS WERE IN THE CAR AND NO ONE GOT INJURED BUT COULD HAVE BEEN PRETTY UGLY. THE CAR IS IN GREAT CONDITION, NO RUST OR ANY REASON FOR THIS PART TO FAIL SO CATASTROPHICALLY.
Wheels, Jan 14, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 5 MPH, THE REAR WHEELS WOBBLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CONTROL ARM NEEDED TO BE REPLACED. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, REFERRED THE CONTACT TO THE LOCAL DEALER, AND PROVIDED CASE NUMBER: 34189745. THE FAILURE MILEAGE WAS 86,000.
Engine, Jan 11, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO VADEN NISSAN OF SAVANNAH (10421 ABERCORN ST, SAVANNAH, GA, (912) 920-5480) WHERE IT WAS DIAGNOSED THAT THE PC VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE DAYS LATER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNKNOWN.
Exterior lighting, Jan 11, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEADLIGHTS ILLUMINATED, THE LIGHT OUTPUT WAS EXTREMELY DIM. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. GAINESVILLE NISSAN (3801 N. MAIN ST, GAINESVILLE, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNKNOWN.
Power train, Jan 11, 2019
WHILE DRIVING ON CITY STREET, VEHICLE STARTED TO SHUDDER AND JERK EVENTUALLY DYING IN THE MIDDLE OF THE ROAD WHILE TRAVELING WITH A TODDLER AND WIFE IN THE CAR. WAS LUCKY WE WERE NOT HIT BY CARS BEHIND US AND WE MANAGED TO RESTART THE CAR AND STEER AWAY. NISSAN DEALERSHIP IDENTIFIED AN ISSUE WITH THE TRANSMISSION BUT WERE NOT ABLE TO REPRODUCE THE PROBLEM TO PROVIDE EVIDENCE FOR CLAIMING WARRANTY. MY CAR HAS 48.450 MILES ON IT AND WAS PURCHASED NEW IN NOV 2012. DEALERSHIP RETURNED THE CAR ASKING ME TO COME BACK WHEN PROBLEM BECOMES MORE FREQUENT. I AM FORCED TO DRIVE A CAR WITH TRANSMISSION ISSUES AND RISKING MYSELF TO AN ACCIDENT.
Exterior lighting, Jan 8, 2019
HEADLIGHTS TOO DIM TO SEE WHEN OPERATING VEHICLE; TOOK TO DEALERSHIP AND WAS TOLD I MUST REPLACE THE WHOLE PROJECTOR SYSTEM AT A COST OF $1600.00. FOR HEADLIGHTS!
Exterior lighting, Jan 8, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE PROPERLY, WHICH RESULTED IN EXTREMELY LOW VISIBILITY. THE CONTACT REPLACED THE BULBS MORE THAN ONCE; HOWEVER, THE LIGHTING WAS SO DIM THAT THE FOG LIGHTS AND HIGH BEAM HEADLIGHTS HAD TO BE USED AS AN ALTERNATE OPTION. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF THE CONSUMER STATED THE HEADLIGHTS FAILED 2 OTHER TIMES. *TR
Exterior lighting, Jan 7, 2019
BOTH LOW BEAM HEADLIGHTS HAVE BEEN DETERIORATING SINCE THE AUTO WAS PURCHASED. THE ILLUMINATION DECREASED,IT CREATED AN UNSAFE DRIVING SITUATION FOR THE OWNER,DRIVER,PSNGRS,OTHER DRVRS,OTHER PSSNGRS & PEDESTRIANS WITH A HIGH LIKELIHOOD OF INJURY,DEATH &/OR DAMAGE TO PROPERTY. I HAVE HIT POTHOLES,CROSSED LANES INTO OPPOSING TRAFFIC & HAVE BEEN FORCED TO USE HIGH BMS WHEN POTENTIALLY UNSAFE FOR OTHER DRVRS. I BELIEVE THE DETERIORATION IS DUE TO A DESIGN DEFECT WHERE THE INSIDE OF THE PROJECTOR LENS MELTS OR OTHERWISE FAILS & THE LENS BECOMES PROGRESSIVELY OPAQUE. WE REQUEST THE NHTSA OFFICE OF DFCTS INVESTIGATION (ODI) INITIATE AN INVESTIGATION & PURSUE A RECALL FOR THE MODEL YEARS 2013,2014 & 2015 BASED ON THE NUMBER OF NHTSA COMPLAINTS FOR THIS DFCT. PER THE IIHS,THE ALTIMA HDLGHT SYSTEM WAS REDESIGNED FOR THE MDL YRS 2013 & 2016. THE NUMBER OF FILED CMPLNTS IS ONLY REPRESENTATIVE OF THE LARGER BASE OF DFCTS THAT EXISTS. FOR THE SAME TYPE OF PROBLEM,NOTE THAT AN OLDER 2012 MDL ONLY HAS 1 CMPLNT & THE 2011 MDL HAS 0 CMPLNTS. ALSO NOTE THAT MDL 2016 HAS ONLY 1 CMPLNT & 2017 MDL HAS 0 CMPLNTS. THIS CONCENTRATION OF CMPLNTS AROUND THE MDL YRS OF 2013,2014 & 2015 SHOWS THAT IT IS NOT A NORMAL WEAR & TEAR ITEM THAT THE OWNR IS RESPONSIBLE FOR BUT AN INHERENT DESIGN DFCT THAT THE MANUFACTURER IS RESPONSIBLE FOR. THE DFCT EXISTS AT DATE OF PURCHASE BUT MAY NOT BE NOTICEABLE TO THE OWNR UNTIL SOMETIME LATER & POTENTIALLY AFTER THE STD WARRANTY EXPIRES. CMPLNTS FOR DETERIORATING LOW BM HDLGHTS 2013: 68,2014: 48,2015: 26 TO COMPARE,THERE IS A CURRENT ODI INVESTIGATION INTO A FAILED REAR SUSPENSION CONTROL ARM THAT WAS BEGUN WITH ONLY 4 CMPLNTS. THE DEALER WAS NOTIFIED 12/13/18 & NISSAN CONSUMER AFFAIRS WAS NOTIFIED 12/18/18. TO DATE,THE MNFR HAS REFUSED TO PAY FOR THESE REPAIRS. THE AUTO IS AT THE DEALER'S SERV DEPT & I WILL NOT DRIVE THE AUTO B/C IT IS UNSAFE TO DO SO
Other or unspecified, Jan 4, 2019
WHEN THE VEHICLE IS STATIONARY, I AM UNABLE TO CHANGE THE GEAR OUT OF PARK EVEN THOUGH THE BRAKE IS PRESSED. IT TAKES SEVERAL ATTEMPTS BEFORE I CAN SUCCESSFULLY CHANGE THE GEAR OUT OF PARK. THIS HAS BEEN HAPPENING FOR ALMOST A WEEK.
Exterior lighting, Jan 4, 2019
DIM HEADLIGHTS. DEALER TESTED ELECTRICAL CONNECTIONS BULBS, AND VOLTAGE. DEALER STATES WEAR AND TEAR ON A VEHICLE WITH 48K MILES.DEALER WILL NOT REPLACE HEADLIGHT ASSEMBLY AT NO CHARGE.
Exterior lighting, Jan 4, 2019
DIM LOW BEAM HEADLIGHTS. OVER THE PAST 1.5 + YEARS THE HEADLIGHTS HAVE BEEN PROGRESSIVELY BEEN GETTING DIMMER. IT IS TO THE POINT THAT DRIVING IS DANGEROUS AS IT IS DIFFICULTY TO SEE THE ROADWAY AND ONCOMING AREAS. I HAD THIS CHECKED AT DEALERSHIP AND WAS ADVISED THAT THE LENSES ARE DEGRADING. WAS TOLD THAT THERE WAS NO RECALL OR FIX BY NISSAN. CHANGING BULBS WOULD NOT HELP. THEY QUOTED AN APPROXIMATE REPLACEMENT OF $1000.00 TO $1200.00 WITH ALL NEW HEADLIGHT ASSEMBLY. THIS WAS THE ONLY FIX AVAILABLE AS THE LENSES CANNOT BE REPLACED. THE ENTIRE ASSEMBLY HAS TO BE REPLACED.
Suspension, Jan 4, 2019
ON 12/27/2018 THE REAR LOWER CONTROL ARM ASSEMBLY (RIGHT) FRACTURED ON MY 2013 NISSAN ALTIMA. THIS IS SIMILAR TO THE NHTSA ACTION NUMBER PE18013. I WAS DRIVING TO A DESTINATION NEAR MY HOME. AS I WAS NEARING MY DESTINATION I NOTICED THE CAR HANDLING UNUSUALLY, WITH A SLIGHT SWAY. AS I PARKED MY CAR I THOUGHT I HAD PULLED UP TOO FAR AND PUT IT IN REVERSE TO BACK UP. I HEARD A LOUD SOUND AND WALKED AROUND THE CAR TO NOTICE THE REAR RIGHT WHEEL RESTING HIGH IN THE WHEEL WELL. I ELECTED TO HAVE THE VEHICLE TOWED TO THE NISSAN DEALERSHIP FOR REPAIRS. THE TOW OPERATOR SHOWED ME WHAT HAD HAPPED ONCE IT WAS ON THE FLATBED AND HE STATED THAT MINE WAS PROBABLY THE THIRD ONE HE HAD TOWED AND MAYBE THERE WAS A RECALL. THE NEXT DAY THE SERVICE CENTER CALLED AND CONFIRMED THAT THE RIGHT REAR LOWER CONTROL ARM HAD BROKEN. THE VEHICLE WAS REPAIRED THAT DAY AND AN INSPECTION OF THE LEFT REAR LOWER CONTROL ARM WAS PERFORMED AND SHOWED NO COMPROMISED INTEGRITY. UPON TAKING DELIVERY OF THE CAR I ALSO TOOK DELIVERY OF THE BROKEN PARTS AND HAVE INCLUDED PICTURES OF THE COMPROMISED AREA, WHICH ARE ATTACHED. IT APPEARS THAT THE PARTIAL PENETRATION WELD WAS COMPROMISED AND CAUSED THE THINNER OF THE TWO JOINED MATERIAL TO FAIL.