2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints
2,312 reports, newest first.
Exterior lighting, Oct 26, 2018
DIM LOW BEAM (PROJECTOR LENS) BOUGHT THE VEHICLE NEW IN JULY OF 2013. THE LOW BEAMS FUNCTIONED NORMAL FOR THE FIRST THREE YEARS THEN BECAME MORE AND MORE DIM. REPLACED THE LOW BEAM BULBS WITH BRIGHTER AFTERMARKET BULBS WHICH SEEMED TO ONLY MARGINALLY HELP. AS TIME WENT BY THE BRIGHTNESS STILL CONTINUED TO DIMINISH TO THE POINT THE VEHICLE WAS NOT DRIVABLE AT NIGHT OR IN THE RAIN UNLESS KEPT ON HIGH BEAM. INTERNET RESEARCH REVEALED LITTLE UNTIL RECENTLY WHEN THE TOPIC ON A CAR FORUM REVEALED THAT THE PROJECTOR LENS COATING WAS DEFECTIVE AND IS A KNOWN ISSUE BY NISSAN WHICH THEY DENY. REPLACED BOTH HEADLIGHT ASSEMBLIES MYSELF WITH AN AFTERMARKET BRAND AND LOW BEAM BRIGHTNESS HAS RETURNED. THE LOW BEAM ISSUE IS A VERY SERIOUS SAFETY ISSUE AND SHOULD BE ACKNOWLEDGED BY NISSAN AND ADDRESSED ACCORDINGLY.
Structure, Oct 22, 2018
2013 NISSAN ALTIMA MOONROOF EXPLODED WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 75MPH. THERE WAS A LOUD POP AND AIR WAS HEARD ON ROOF. SAW FLYING DEBRIS FROM REARVIEW MIRROR WHILE TRYING TO PULL OVER TO SEE WHAT HAPPENED. PULLED OVER AND REALIZED LARGE CHUNKS OF THE TEMPERED GLASS WAS GONE. THERE WERE MINOR SCRATCHES ON THE TRUNK PAINT FROM THE DEBRIS HITTING IT AS IT FLEW OFF. THERE WAS VERY LITTLE TRAFFIC AROUND AND NO OVERPASSES. TEMPERATURES WEREN'T EXTREME AS IT WAS A MILDLY WARM FALL DAY (MID 60'S) AND ROADS WERE DRY. THE GLASS IS STICKING OUT ABOVE THE ROOF WHICH INDICATES THAT IT WAS AN EXPLOSION RATHER THAN SOMETHING CRASHING DOWN ON THE MOONROOF.
Exterior lighting, Oct 22, 2018
VEHICLE LOW BEAM HEADLIGHTS ARE UNSAFE FOR NIGHT DRIVING THEY ARE TOO DIM. THEY HAVE PROGRESSIVELY WORSENED SINCE I BOUGHT A THE CAR NEW. I OFTEN HAVE TO RIDE WITH HIGH BEAMS ON FOR FEAR OF RUNNING OVER SOMETHING, OR RUNNING OFF THE ROAD BEING I CAN'T SEE WITH LOW BEAMS.
Power train, Engine, Fuel/propulsion system, Oct 19, 2018
THE TRANSMISSION WAS WORKING FINE AS WE WERE RUNNING ERRANDS AND ALL OF A SUDDEN THE CAR WOULD NOT GO INTO GEAR. THE CAR ALSO BEGAN TO SHAKE AND THEN STALL. ALL THIS HAPPENED IN MINUTES. THE CAR WAS STUCK IN THE MIDDLE OF THE STREET CREATING AN UNSAFE POSITION. WE TOOK THE CAR TO AUTOZONE AFTER IT WOULD GO INTO GEAR AGAIN AND THEY PULLED A DIAGNOSTIC CODE OF P0776. THE CODE IS TRANSMISSION RELATED. THE CAR WAS DRIVEN ON CITY STREETS THAT NIGHT.
Air bags, Oct 18, 2018
TAKATA RECALL. BROUGHT MY CAR INTO THE NISSAN DEALERSHIP IN BUENA PARK CALIFORNIA TO DEAL WITH THE AIRBAG RECALL. I BROUGHT MY CAR IN WITH THE AIR BAG LIGHT NOT ON AND AFTER THE DEALERSHIP WORKED ON THE CAR I RECEIVED MY CAR WITH THE LIGHT ON. I EXPLAINED THAT THE LIGHT WAS NEVER ON THAT THEY SHOULD FIX THE PROBLEM. STEVE LET ME KNOW THERE'S NOTHING THEY CAN DO CLAIMING THERE WAS A PREVIOUS PROBLEM AND NOW THEY ARE TRYING TO CHARGE A FEE.
Suspension, Oct 18, 2018
WHILE BACKING MY CAR OUT OF A PARKING SPACE, I HEARD A POP AND REAR OF THE CAR DROPPED. I GOT OUT AND SAW THE LEFT REAR OF THE CAR WAS LOWER, TOP OF TIRE NOT VISIBLE. THE DEALERSHIP WHERE I PURCHASED MY CAR NEW (SEPT. 12, 2012) WAS ONLY 3 MILES AWAY ON SECONDARY ROADS, SO I TOOK MY CAR THERE TO BE LOOKED AT. THE DEALER CALLED ME BACK THE NEXT DAY AND TOLD ME THE LEFT REAR LOWER CONTROL ARM HAD BROKEN AND RIGHT REAR LOWER CONTROL ARM WAS CRACKING IN THE SAME PLACE AND NEEDED TO BE REPLACED. THE SERVICE ADVISOR AND SERVICE MANAGER BOTH SAID THEY HAVE NEVER SEEN ANYTHING LIKE THIS HAPPEN BEFORE ON A SIX YEAR OLD CAR.*DT CONSUMER STATED FAILURE OF SUSPENSION ON BOTH REAR PASSENGER SIDE. UPDATED 12/12/18*JB
Power train, Oct 17, 2018
WHILE TRAVELLING ON A LOCAL ARTERY ROAD (40 MPH SPEED LIMIT), THE CAR EXPERIENCED RAPID JERKING OR SHUDDERING (FORWARD AND BACKWARD MOTION) DURING GEAR CHANGES. AT THE NEXT STOP LIGHT, THE CAR STALLED SO I SHIFTED THE GEAR SHIFT FROM DRIVE INTO PARK AND RE-STARTED THE CAR. AS SOON AS I SHIFTED THE GEAR SHIFT FROM PARK INTO DRIVE, THE CAR IMMEDIATELY STALLED AGAIN. SO I SHIFTED BACK INTO PARK AND RE-STARTED THE CAR AGAIN. THEN THE CAR STALLED AGAIN AS SOON AS I SHIFTED INTO DRIVE. SO I SHIFTED INTO NEUTRAL AND RE-STARTED THE CAR AGAIN. THEN I WAS ABLE TO SHIFT THE CAR INTO DRIVE FROM NEUTRAL. AFRAID TO DRIVE THE CAR AGAIN, I IMMEDIATELY BROUGHT IT TO A NISSAN DEALERSHIP FOR DIAGNOSIS AND REPAIR. THEY (THE NISSAN DEALERSHIP) SEEM UNABLE OR UNWILLING TO DIAGNOSE THE ISSUE SO NO REPAIRS ARE RECOMMENDED. UPON INVESTIGATING THIS FURTHER (INTERNET SEARCHES), THERE APPEARS TO BE HUNDREDS OF PEOPLE EXPERIENCING THESE SAME SYMPTOMS ON CARS WITH JATCO CVT TRANSMISSIONS. NISSAN REFUSES TO TAKE RESPONSIBILITY FOR THE ISSUES BECAUSE THEIR COMPUTERS AND OR DIAGNOSTIC TOOLS FAIL TO IDENTIFY ANY ERROR CODES, WHICH SUGGEST THAT NISSAN MAY HAVE TAMPERED WITH THEIR DIAGNOSTIC EQUIPMENT TO AVOID RESPONSIBILITY FOR THESE ISSUES. I SAY THIS BECAUSE NISSAN HAS YEARS OF DOCUMENTED CVT DEFECTS IN THEIR RECENT PAST. PLEASE INVESTIGATE THIS AS CONSUMERS ARE LEFT WITH UNSAFE VEHICLES THAT ARE SIMPLY BEING TRADED IN AND RESOLD TO OTHER UNSUSPECTING CONSUMERS, ALL BECAUSE NISSAN IS GETTING AWAY WITH NOT BEING HELD ACCOUNTABLE FOR THEIR DEFECTIVE PRODUCTS.
Power train, Oct 17, 2018
MY WIFE'S ALTIMA TRANSMISSION SHUDDERS WHEN DRIVING AND THE VEHICLE HAS WENT INTO LIMP MODE SEVERAL TIMES WHILE DRIVING IT AT HIGHWAY SPEEDS DUE TO THE TRANSMISSION PROBLEM. SHE WAS ALMOST INVOLVED IN AN ACCIDENT DUE TO THE VEHICLE SUDDENLY WITHOUT WARNING DROP SPEED FROM ENGAGING LIMP MODE. VEHICLE HAS JUST OVER 70K MILES AND THE DEALER STATES THE VEHICLE IS OUT OF WARRANTY AND THEY DID NOT EXTEND THE CVT WARRANTY LIKE THEY HAD ON PREVIOUS MODEL YEARS. NOW WE HAVE A VEHICLE THAT NEEDS A 4,000 TRANSMISSION AND HARDLY ANY MILEAGE THAT WOULD WARRANT A TRANSMISSION REPLACEMENT.
Exterior lighting, Oct 16, 2018
MY LOW BEAM HEAD LIGHTS ARE A HAZARD TO MY NIGHT DRIVING, THEY ARE EXTREMELY DIM. AND THROUGH MONTHS HAVE WORSENED TO WHERE IT IS A HAZARD TO DRIVE AT NIGHT. I HAVE TAKEN MY VEHICLE TO MY DEALERSHIP, AND THEY AGREE THAT THE ENTIRE HEAD LAMP SYSTEM NEEDS TO BE REPLACED, I CONTACTED NISSAN CONSUMER AFFAIRS, WHO CONTACTED MY DEALERSHIP, THEY AGREED, AND STATED THEY WOULD PAY 70 %, SO MY ISSUE IS , IF THEY ARE WILLING AND AGREE TO PAY 70%, THIS IS A VEHICLE MALFUNCTION, AND THIS SHOULD NOT BE MY RESPONSIBILITY, THERE SHOULD BE A TOTAL RECALL ON THIS ISSUE, AND FULL PAYMENT FOR THIS ISSUE. THERE ARE MULTIPLE COMPLAINTS ON CARCOMPLAINTS.COM AS WELL. PLEASE LOOK IN TO THIS ISSUE, AND TAKE CARE OF THIS HAZARDOUS ISSUE. I AM WAITING FOR A REPLY, FROM YOU AND MY DEALERSHIP. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Exterior lighting, Oct 16, 2018
LOW BEAM HEADLIGHTS ARE SO DIM I CANNOT SEE THE ROAD IN FRONT OF ME. I HAVE TO USE MY HIGH BEAMS AT ALL TIMES TO SEE THE ROAD. THIS IS SEVERE SAFETY ISSUE
Electronic stability control (ESC), Engine, Fuel/propulsion system, Oct 15, 2018
THE CAR SHUT COMPLETELY DOWN WHILE DRIVING (IN MOTION). THERE WHERE NO INDICATORS LIGHTS TO WARN US OF ANY PROBLEMS. WE STARTED IT UP AGAIN AND IT DIED AGAIN AFTER A FEW SECONDS. WE HAVE NO IDEA WHAT CAUSES THE CAR TO COMPLETELY SHUT DOWN WHILE DRIVING. WE WERE PARKED AND STARTED THE CAR A PROCEEDED TO EXIT THE PARKING LOT WHEN IT JUST STOPPED WORKING. JUST COMPLETELY SHUT OFF. UNKNOWN REASON FOR THE CAR SHUTTING DOWN. ..*BF. *TR
Exterior lighting, Oct 15, 2018
LOW BEAM LIGHTS ARE SO DIM THAT THERE IS NEAR NO NIGHT TIME VISIBILITY, I AM HAVING TO DRIVE WITH HIGH BEAMS ON AND THAT IS CAUSING SAFETY CONCERNS FOR ONCOMING DRIVERS.
Other or unspecified, Oct 11, 2018
THE BATTERY SEEMS TO DRAIN QUICKLY FOR NO REASON EVEN I HAD A NEW BATTERY INSTALLED.I HAD TO JUMP START MY CAR VERY OFTEN.THIS HAS BEEN HAPPENING FOR THE PAST 4 YEARS.I HAVE OWNED THIS CAR FOR 6 YEARS NOW.
Electrical system, Engine, Fuel/propulsion system, Oct 11, 2018, crash
I WAS TURNING RIGHT TO PARK MY 2013 NISSAN ALTIMA AND I PUSHED ON THE BRAKE TO SLOW DOWN THE CAR TO STOP AND THE CAR SUDDENLY ACCELERATED AND JUMPED OVER THE CONCRETE CURB STOP. IT CONTINUED TO RUN UPSLOPE TO THE BUSHES AND OVER THREE BIG ROCKS WHILE I WAS TRYING TO AVOID HITTING THE FENCE IN THE FRONT AND BRAKING IT. I CONTINUED TO PRESS ON THE BRAKE AND THE CAR CONTINUED TO DRIVE FORWARD AND I KEPT TURNING THE WHEEL TO THE RIGHT TO AVOID A FENCE. THE CAR RAN OVER THE CURB STOP OF ANOTHER PARKING SPACE ABOUT FIVE SPACES ON THE RIGHT. THE BOLT IN THE CONCRETE STOP PUNCTURED MY OIL PAN AND THE ROCKS RIBBED OFF THE PLASTIC SHIELDS UNDERNEATH. I WAS FINALLY ABLE TO STOP THE CAR BY PUMPING THE BRAKE AND WIND UP IN THE OPPOSITE DIRECTION. I CHECKED MY FOOT WAS STILL ON THE BRAKE. MY CAR HAD APPROXIMATELY 43000 MILES ON THE ODOMETER. THIS HAPPENED AT THE PARKING LOT OF BERTELSON MEMORIAL PARK IN EL DORADO HILLS IN CALIFORNIA. WE BELIEVED THAT THERE WAS A COMPUTER FAILURE THAT CAUSED THE ACCELERATION OF THE CAR WHILE I WAS TURNING RIGHT AND BRAKING AND TRIED TO PARK. ACCORDING TO ONE OF THE EXPERT, AN ELECTRICAL ENGINEER WHO HAS STUDIED SUDDEN ACCELERATION IN CARS FOR OVER 20 YEARS, STATED THAT "IF YOU'RE TURNING INTO A PARKING SPACE, YOU HAVE A LOT OF STRESS ON THE FRONT DRIVE SYSTEM, SINCE EVERYTHING IS BASED ON RUNNING THROUGH THE COMPUTER, INCLUDING SENSORS ON YOUR DRIVE SYSTEMS, ANY ONE OF THOSE COULD CARRY ONTO THE SYSTEM, CARRY ON TO THE ON-BOARD COMPUTER AND ATTACK IT." WE FELT VERY UNFAIR TO PAY FOR THE REPAIRS FOR THE DEFECTIVE PRODUCT.
Suspension, Oct 10, 2018
WHILE DRIVING DOWN THE ROAD THE REAR CONTROL ARM BROKE OFF. THE CAR ONLY HAS 46,000 MILES AND IS 5 YEAR OLD YET RUSTED SO BADLY FROM THE INSIDE OUT THAT THE ARM COMPLETELY BROKE OFF..
Exterior lighting, Oct 10, 2018
MY LOW BEAM HEAD LIGHTS ARE EXTREMELY DIM, AND A HAZARD TO NIGHT DRIVING. I HAVE CONTACTED MY DEALERSHIP. ALONG WITH NISSAN CONSUMER AFFAIRS. THEY AGREED TO PAY 70% TO REPLACE THE HEAD LAMP SYSTEM, BUT I FEEL THIS IS A SAFETY HAZARD, AND IF THEY AGREED TO PAY 70%, THEN THEY FEEL IT IS NOT A CONSUMER ISSUE, IT IS A VEHICLE/MANUFACTURE ISSUE, AND I FEEL THEY SHOULD REPLACE THIS FOR ME AT THEIR COST, ESPECIALLY IF THEY ARE WILLING TOMPAYN70%, THEY KNOW IT IS A MANUFACTURER ISSUE , THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE ON CAR COMPLAINTS.COM. I FEEL THIS NEEDS TO BE A MANUFACTURER RECALL ISSUE. I WOULD APPRECIATE YOUR UNDERSTANDING THIS ISSUE, AND COMPLIANCE WITH THIS HAZARDOUS SITUATION. IT HAS JUST BEEN GETTING WORSE AND WORSE, SO I FINALLY HAD TAKEN IT TO MY LOCAL DEALERSHIP DAYTONA NISSAN/ .DAYTONA AUTO MALL/ DAYTONA BEACH, FLORIDA. I HAVE BEEN IN CONTACT WITH MR. GARY YEOMAN'S ( OWNER OF DEALERSHIP)SECRETARY/ (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Power train, Other or unspecified, Service brakes, Oct 9, 2018
"TAKATA RECALL" MY GEAR SHIFTER REMAINS IN A STUCK POSITION. THE CAR WAS STATIONARY ON A CITY STREET. I WAS UNABLE TO SHIFT FROM PARK TO ANOTHER GEAR. THIS IS A MAJOR SAFETY ISSUE AS I HAVE GOTTEN STUCK WITH MY TODDLER IN THE CAR AND WAS UNABLE TO MOVE TO A SAFER LOCATION. IT TOOK ME AT LEAST 15 MINUTES TO GET THE CAR TO SHIFT FROM PARK INTO GEAR. I WAS TERRIFIED! I HAD TO LEAVE THE CAR IN ITS LOCATION AND TAKE A LYFT HOME WITH MY DAUGHTER. THE NEXT DAY MY LOCAL MECHANIC CAME TO CHECK THE CAR. HE SAID THAT THIS IS A COMMON ISSUE FOR 2013 NISSAN ALTIMAS. HE SAID HE WOULD HAVE TO TAKE THE CAR TO HIS SHOP TO INVESTIGATE WHAT MIGHT BE CAUSING THIS FAILURE OR I SHOULD CALL UP NISSAN BECAUSE THEY SHOULD BE AWARE OF THIS SAFETY ISSUE.
Exterior lighting, Oct 6, 2018
I HAVE BEEN NOTICING THAT THE HEADLIGHTS ON MY CAR HAVE BEEN VERY DIM RECENTLY. I REALLY DIDN'T PAY MUCH ATTENTION UNTIL MY WIFE KEPT SAYING THAT SHE CAN'T DRIVE THE CAR AT NIGHT BECAUSE IT'S TOO DARK ON THE ROAD. I DID NOTICE THAT I WAS USING MY HIGHBEAMS MORE OFTEN. I CALLED DEALER AND THEY TOLD ME THAT I WOULD NEED TO REPLACE MY BULB AND THEY DO GO DIM. I BROUGHT THE CAR TO THE DEALER AND THEY LOOKED AT IT AND TOLD THE ISSUE WAS NOT WITH THE BULB BUT IT LOOKED LIKE THE LENS WAS CLOUDY. THEY GAVE ME A PRICE OF $1100 TO REPLACE THE WHOLE ASSEMBLY. AFTER READING ALL THESE INTERNET COMPLAINTS I AM NOW BELIEVING THAT THE DEALERSHIP KNEW ABOUT IT BUT DIDN'T WANT TO ADMIT IT AND PRETENDED THAT IT WAS AN ABNORMAL EVENT. CAN'T TRUST THE DEALERS CONSUMER NEEDS TO STAND UP AND NOT GET SCREWED BY CAR MANUFACTURERS. $1100 IS A LOT OF MONEY TO SPEND JUST TO CHANGE THE BULBS BECAUSE THE PARTS ARE NOT MADE TO LAST OR MELT AWAY THE LENS. THIS IS NOT A MAINTENANCE ISSUE BUT A SAFETY ISSUE AND CONSUMER SHOULD BE ABLE TO CHANGE THE BULB WITHOUT CHANGING THE ENTIRE ASSEMBLY FOR MAINTENANCE REPAIR. I CALLED NISSAN CONSUMER AFFAIRS THEY GAVE ME A CASE NUMBER, THEY CALLED ME BACK AND TOLD ME THERE'S NOTHING THEY CAN DO SINCE MY CAR WAS OVER THE WARRANTY. THIS IS VERY FRUSTRATING AND I WILL NEVER BUY ANOTHER NISSAN NOR DOES NISSAN CARE. I THINK THE BEST THING IS TO SUE THEM IN SMALL CLAIMS COURT. IN THE MEANTIME I'M DRIVING MY CAR WITH DIM LIGHTS.
Air bags, Oct 5, 2018
TAKATA RECALL. HAD MY CAR IN THE DEALER FOR THE AIRBAG RECALL. EVER SINCE THE CAR PASSANGER LIGHT STAYS ON EVEN IF I SIT ON IT AND IM 180LBS AND THE DASH AIRBAG LIGHT CAME ON SEVERAL WEEKS OF THE RECALL SERVICE. NOW I TOOK THE CAR BACK TO THE DEALER AND THEY DON'T WANT TO HONOR THE PROBLEM. THEY SAY ITS RELATED TO A DIFFERENT ISSUE THAN WHAT THEY DID. THEY WANT TO RUN A DIAGNOSE CHARGE ME FOR IT AND FOR THE REPAIR COSTS. THE CAR IS UNSAFE AND I DON'T THINK I SHOULD BE RESPONSIBLE SINCE THE CAR AIRBAG SYSTEM INDICATORS WERE WORKING CORRECTLY BEFORE I TOOK IT.
Power train, Oct 3, 2018
I AM REPORTING A DANGEROUS CONDITION WITH 2013 NISSAN CVT TRANSMISSION. WITH NO WARNING INDICATOR THE CAR'S TRANSMISSION FAILED WHILE DRIVING ON THE HIGHWAY AT 60 - 70 MPH.WHILE DRIVING IN MODERATE TRAFFIC, THE ENGINE REVVED TO 6000 RPM AND THE CAR WAS MOVING AT 20 MPH I WAS ABLE TO COAST THROUGH TRAFFIC TO THE SHOULDER AND TURN OFF THE CAR AND START AGAIN AND WAS ABLE TO AGAIN PROCEED. THIS HAPPENED SEVERAL TIMES. AFTER PARKING OVERNIGHT, IT WOULD NO LONGER MOVE IN FORWARD OR REVERSE. THE CAR WAS TOWED TO A NISSAN DEALERSHIP AND WAS DIAGNOSED WITH A FAILED TRANSMISSION THAT WILL COST APPROX. $3700 TO REPLACE. I FILED A CASE WITH NISSAN CUSTOMER CARE TO APPEAL TO THEM DUE TO THE RELATIVELY LOW MILES FOR SUCH A CATASTROPHIC FAILURE. WE LEARNED TODAY THAT THEY ARE PROVIDING NO COVERAGE FOR US DUE TO THE CAR BEING OUT OF WARRANTY.
Engine, Oct 2, 2018
2 WEEKS BACK I WAS DRIVING AND SUDDENLY CAR SLOWED DOWN. THE RPM WAS VERY HIGH BUT THE SPEED WAS AROUND 20MPH. LOOKED LIKE TRANSMISSION STUCK AT LOWER GEAR. LAST WEEK I WAS DRIVING ABOUT 100FT OF UPHILL AND IT COULD NOT TOW. ONLY ONE PERSON AND LOST POWER IN GAS. NO MATTER HOW MUCH I PRESSED THE GAS, THE RPM WAS LOW AND COULD NOT PULL CAR UPHILL. YESTERDAY MY CHECK ENGINE LIGHT CAME ON AND TODAY MY DEALER SAYS THERE IS PROBLEM WITH TRANSMISSION. SOMETHING INSIDE THE TRANSMISSION NEEDS TO BE REPLACED. RECENTLY LESS THAN YEAR AGO, THEY REPLACED FEW THINGS WHICH WAS UNDER POWER TRAIN WARRANTY. NOW I HAVE 63K AND OUT OF WARRANTY. THE TOTAL COST IS ABOUT $1300.00. HOW CAN SUCH A REPUTED BRAND CAR HAVE SO MANY TRANSMISSION PROBLEMS WITHIN A YEAR? THIS IS MY FIRST AND LAST NISSAN.
Other or unspecified, Oct 1, 2018
BOTH MY DRIVER INTERIOR DOOR HANDLE AND PASSENGER INTERIOR DOOR HANDLE WITHIN WEEKS OF EACH OTHER FAIL TO OPEN DOORS. AFTER LOOKING ONLINE THIS IS A COMMON PROBLEM WITH THE ALTIMA AND DUE TO A CHEAP PLASTIC PART THAT BREAKS WHICH HOLDS STEEL WIRE TO ENGAGE HANDLE MECHANISM. THIS IS A DANGER AND CAN CAUSE LIFE THREATENING PROBLEMS BECAUSE THE ONLY WAY TO GET OUT IS TO CRAWL TO BACK DOORS OR USE POWER WINDOWS TO LOWER WINDOWS AND REACH ARM OUTSIDE WINDOW AND OPEN VIA ECTERIOR HANDLE. IF THERE WAS A FIRE OR CRASH OR END UP IN WATER THERE WOULD BE LITTLE CHANCE TO EXCAPE IF POWER WENT OUT OF INJURY. THIS SHOULD BE A RECALL, I WAS QUOTED $185 DOLLARS PER DOOR HANDLE FOR A THE FAULT OF NISSAN QUALITY PARTS.
Other or unspecified, Sep 28, 2018
AROUND 7 MONTHS AGO MY CAR WAS JERKING AND STOPS IN THE MIDDLE OF A HIGHWAY, IT WAS TOW TO THE DEALER AND THEY JUST "RESET THE CAR". TODAY HAPPENED AGAIN, THE CAR START BUT STOPS WHEN CHANGING THE GEAR TO DRIVE OR REVERSE MODE SAME SITUATION AS THE LAST TIME.
Exterior lighting, Sep 28, 2018
I'VE HAD THE VEHICLE FOR 4 YRS AND ABOUT 3-4 MONTHS AGO THE LOW BEAM HEADLIGHTS BEGAN TO APPEAR DIM. I CHANGED OUT THE BULBS THINKING THAT THE FACTORY BULBS WERE GOING BAD. AFTER REPLACING THE BULBS, THERE WAS NO CHANGE IN THE LIGHTING. IT IS NOW UNSAFE TO DRIVE THE VEHICLE AT NIGHT DUE TO NOT BEING ABLE TO SEE MORE THAN 3-5 FEET IN FRONT OF YOU AND THAT IS ONLY BECAUSE THE FOG LIGHTS ARE ON. WE HAVE RESORTED TO RIDING AROUND WITH THE HIGH BEAMS ON BECAUSE OF THIS PROBLEM. I'VE HAD AT LEAST TWO DIFFERENT NISSANS, THAT I HAVE HAD AT LEAST 8-10 YRS AND HAVE NEVER ENCOUNTER THIS PROBLEM BEFORE. NHTSA AND NISSAN NEED TO LOOK INTO THIS BECAUSE FROM OTHER COMPLAINTS I'VE READ THIS SOUNDS LIKE THE HEADLIGHT/LAMP ASSEMBLY IS DEFECTIVE.
Power train, Sep 28, 2018
CVT TRANSMISSION WENT ON MY ALTIMA. MY WARRANTY RAN OUT IN FEBRUARY OF 2018, THE TRANSMISSION WENT OUT IN MAY OF 2018. THE COMPANY PAID FOR HALF $2200 AND I HAD TO PAY THE OTHER HALF. I FEEL WITH ALL THE ISSUES NISSAN IS EXPERIENCING WITH THEIR CVT I SHOULD NOT HAVE HAD TO PAY ANYTHING.