2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints
2,312 reports, newest first.
Other or unspecified, Jul 29, 2016
A/C FAILURE AND DOESN'T BLOW COLD. COMPRESSOR NEED REPLACEMENT. IN THE BEGINNING THE CAR WILL STAY COOL ON THE FREEWAY AND SOMETIME WILL BLOW COLD WHEN AT A STAND STILL. NOW WILL BLOW HOT AIR BECAUSE OF COMPRESSOR FAILURE. I HAVE SEEN THIS HAPPEN TO 4 CARS ALREADY IN THE PAST 4 MOTNHS.
Electrical system, Vehicle speed control, Engine, Jul 28, 2016
INTERMITTENTLY THE CAR IS COMPLETELY SHUTTING OFF WHILE DRIVING ON THE ROAD. THE ENGINE STARTS VIBRATING WHILE SLOWING DOWN OR BRAKING AND TURNS OFF. IT WILL START IMMEDIATELY7-8 TIMES IN A ROW BUT WILL TURN TURN OFF AS SOON AS THE TRANSMISSION IS PUT INTO DRIVE. THIS HAS HAPPENED 5-6 TIMES IN THE PAST 2 WEEKS. WE HAVE TAKEN THIS TO THE NISSAN DEALER ONLY FOR THEM TO TELL US THEY CAN'T FIX IT BECAUSE THERE ARE NO CODES SHOWING UP! OUR CONCERN IS THE NUMBER OF OTHER PEOPLE WHO HAVE COMPLAINED ABOUT THE SAME ISSUE AND THERE IS NO RECALL FOR WHATEVER IS CAUSING THIS.
Air bags, Jul 27, 2016
PASSENGER SIDE AIRBAG IS OFF WHEN A PERSON IS IN THE PASSENGER SEAT AT THE START OF THE DRIVE,THEN AFTER ABOUT 10 MILES THE PASSENGER AIRBAG OFF LAMP GOES OFF. THIS VEHICLE HAD SERVICE FOR PASSENGER AIRBAG WHEN NEW.
Air bags, Jul 26, 2016
PASSENGER AIR BAG SENSOR INDICATES AIR BAG IS DISABLED WHEN SEAT IS OCCUPIED BY AN ADULT. THIS HAPPENS WHEN VEHICLE IS BOTH STATIONARY AND IN MOTION. THIS HAPPENS OFF AND ON BUT HAS NOT SHOWN UP WHEN AT THE DEALERSHIP. LAST INSTANCE WAS TODAY.
Power train, Jul 21, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 60 MPH ON THE HIGHWAY, THE SPEEDOMETER DROPPED TO 25 MPH WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER SAFELY, ACTIVATE THE HAZARD LIGHTS, AND EXIT THE HIGHWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 71,000.
Power train, Jul 21, 2016
I DRIVE A 2013 NISSAN ALTIMA AND I AM OUTSIDE OF MY POWER TRAIN WARRANTY 77,800 .MY CAR STOPPED ON MY WAY TO WORK AND I HAD TO RESTART IT SEVERAL TIMES, A DIAGNOSTIC TEST WAS PERFORMED AND WAS TOLD IT IS MY CVT TORQUE CONVERTER (TRANSMISSION).WAS BAD, THE AUTO SHOP PRINTED A RECALL THAT WAS DONE FOR NISSAN CUSTOMER, CONTACTED THE SERVICE DEPARTMENT NO KNOWLEDGE OF THE RECALL, THEY STATED NOT UNDER WARRANTY. CONTACTED NISSAN CONSUMER AFFAIRS HAD A CASE REVIEW DONE AND RECEIVED A CALL BACK, I EXPLAINED TO THEM I RESEARCHED INFORMATION, THERE ARE SO MANY CVT TRANSMISSION ISSUES WITH THEIR CARS, REP STATED THERE WAS NOTHING THEY COULD HELP ME WITH. CONTACT LEGAL ADVICE AND WAS GIVEN THIS WEBSITE AND OTHER INFORMATION THERE IS AN ONGOING INVESTIGATION CONCERNING THIS ISSUE .SOMETHING HAS TO BE DONE A.S.A.P. WITH THIS FAULTY TRANSMISSION, I AM VERY DISAPPOINTED TO KNOW THIS HAS BEEN AN ISSUE FOR A WHILE RECALLS WERE DONE FROM 2003-2010 AND THE PROBLEM WAS FIXED .PLEASE MAKE A DECISION SOON TO FIX THIS ISSUE, IT IS A HAZARD, CAR STARTING AND STOPPING AT RED LIGHTS, ETC. THANK YOU *TR
Air bags, Other or unspecified, Jul 20, 2016
I RECEIVED TWO RECALL NOTICES (AIRBAG RELATED AND HOOD LATCH). I CONTACTED THE DEALER AS ADVISED ON THE NOTICE AND WAS TOLD THAT A RECALL SPECIALIST WOULD HAVE TO CALL ME ME BACK TO SCHEDULE. I DID NOT HEAR FROM ANYONE FOR TWO WEEKS AND THEN CALLED THE NUMBER LISTED ON THE NOTICE FOR NISSAN NATIONAL CONSUMER AFFAIRS, AS THIS WAS RECOMMENDED IF THE DEALER IS UNRESPONSIVE. THE REPRESENTATIVE GAVE ME A CASE NUMBER (22894092) AND TRANSFERRED ME TO MY LOCAL DEALER AGAIN. I WAS AGAIN TOLD THAT I WOULD BE CONTACTED BY THE SERVICE DEPARTMENT TO SCHEDULE THIS MAINTENANCE, BUT I HAVE NOT HEARD BACK. IT HAS BEEN OVER ONE MONTH SINCE I INITIALLY CALLED TO SCHEDULE.
Air bags, Jul 14, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STARTED THE VEHICLE AND THE FRONT PASSENGER SIDE AIR BAG OFF WARNING INDICATOR ILLUMINATED WITH AN OCCUPANT PRESENT AT THE WEIGHT OF 140 POUNDS. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE DEALER STATED THAT THE VEHICLE FUNCTIONED NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Other or unspecified, Jul 13, 2016
MY AUTO DO NOT EVEN HAVE 70,000 MILES AND NEEDS A NEW TRANSMISSION. $ 4,000 ??? REALLY???
Power train, Jul 13, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 80 MPH, THE POWER INDEPENDENTLY REDUCED TO 40 MPH WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND SHIFTED INTO THE DRIVE POSITION. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO RESPOND. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS SHIFTED INTO THE REVERSE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. UPDATED 09/08/16*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT RECOGNIZE THE FOB KEY. AFTER THE RECALL WAS COMPLETED, THE AIRBAG LIGHT ILLUMINATED WHILE A PERSON WAS SITTING IN THE PASSENGER SEAT. THE BLUETOOTH WORKED INTERMITTENTLY. THE MANUFACTURER OFFERED TO 20% OF THE TRANSMISSION REPAIRS. THE CONSUMER FELT THIS WAS NOT SATISFACTORY. *JS
Power train, Engine, Jul 12, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. AFTER STARTING THE VEHICLE, THE GEAR LEVER WAS SHIFTED INTO THE DRIVE POSITION AND THE ENGINE UNEXPECTEDLY BECAME INOPERABLE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE, BUT THERE WERE NO TROUBLE CODES DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Air bags, Jul 12, 2016
I RECENTLY HAD MY CAR TAKEN TO THE DEALER FOR TWO RECALL ITEMS- PASSENGER SEAT AIRBAG INDICATOR AND HOOD LATCH REPLACEMENT. AFTERWARDS, THE AIRBAG OFF INDICATOR NOW IS ILLUMINATED WHEN PASSENGER FRONT SEAT IS NOT OCCUPIED. ON TWO OCCASIONS OVER THE LAST WEEK, WHILE SOMEONE WAS IN THE FRONT PASSENGER SEAT THE PASSENGER AIRBAG INDICATOR STARTED WAS EXTINGUISHED, LIKE I WOULD EXPECT, BUT AFTER ABOUT 5-7 MILES OF DRIVING THE INDICATOR ILLUMINATED, INDICATING THAT PASSENGER AIRBAG WAS OFF, WHILE PERSON WAS STILL IN THE SEAT. AFTER AN ADDITIONAL 35 MILES OR SO OF NON-STOP DRIVING, I EXITED THE FREEWAY AND CAME TO A STOP, AT THAT POINT THE PASSENGER AIRBAG INDICATOR THEN WENT OUT. THE FELLOW I CARPOOL WITH HAS BEEN IN THE PASSENGER SEAT BOTH TIMES THAT THIS HAS OCCURRED IS VERY CONCERNED AND IS CONSIDERING NOT CARPOOLING ANY LONGER. THANK YOU *TR
Vehicle speed control, Fuel/propulsion system, Jul 11, 2016
WHILE DRIVING, THE VEHICLE STALLS WHEN THE ACCELERATOR IS DEPRESSED AND DOES NOT RESPOND NO MATTER HOW MUCH THE PEDAL IS DEPRESSED. THE ACCELERATOR MUST BE DEPRESSED A SECOND OR THIRD TIME FOR THE ENGINE AND THE CAR TO RESPOND. I HAVE HAD SEVERAL NEAR MISS ACCIDENTS DUE TO SLUGGISH OR NONRESPONSIVE ACCELERATION. THE SLUGGISH AND NONRESPONSIVE ACCELERATION OCCURS WITHOUT WARNING AND CAN BE ON A FLAT OR INCLINE SURFACE.
Power train, Air bags, Seat belts, Jul 7, 2016
I PURCHASED A 2013 NISSAN ALTIMA IN SEPTEMBER OF 2015 WITH LESS THAN 43,000 MILES. THE CAR WAS REALLY GOOD GAS AND I WAS REALLY HAPPY WITH THE PURCHASE. IN FEBRUARY OF 2016 WHILE ME AND MY HUSBAND WAS DRIVING IN TRAFFIC WE CAME TO A STOP AND THE CAR SHUT OFF. WE STARTED THE CAR UP FINE BUT AS SOON AS WE PLACED THE CAR IN DRIVE IT SHUT OFF AGAIN. WE REPEATED THESE STEPS OVER AND OVER AGAIN UNTIL HE WAS ABLE TO KEEP THE CAR RUNNING WHILE IN DRIVE SO WE COULD PULL ON THE SIDE OF THE ROAD. WE WERE VERY CLOSE TO THE WARRANTY EXPIRING SO WE TOOK THE CAR TO ANTIOCH, CA NISSAN DEALERSHIP. THEY SAID THAT THEY WOULD HAVE TO "DUPLICATE" THE PROBLEM BEFORE MOVING FORWARD. THEY KEPT OUR CAR FOR 3 DAYS TO NO AVAIL. THEY SAID THAT THEY COULD NOT "DUPLICATE" THE PROBLEM AND TO COME PICK UP THE CAR. 2 DAYS LATER WE STARTED EXPERIENCING THE SAME PROBLEM. WE DECIDED TO TAKE THE CAR TO A DIFFERENT NISSAN DEALERSHIP IN CONCORD, CA HOPING THAT WE WOULD GET A DIFFERENT OUTCOME. NEEDLESS TO SAY THEY COULDN'T "DUPLICATE" THE PROBLEM FOR 2 WEEKS!! THE GUY IN SERVICES ADMITTED THAT THEY HAVE MANY CARS COMING IN WITH THE SAME EXACT PROBLEM AND HE KNEW HOW TO GET THE CAR TO ACT UP SO THAT THEY COULD MOVE FORWARD. HOW CRAZY IS THAT??? HE CALLED ME 2 WEEKS LATER AND TOLD ME THAT THEY HAD TO "RESET" THE TRANSMISSION SYSTEM. HE ALSO TOLD ME THAT EVEN THOUGH I WAS VERY CLOSE TO MY WARRANTY EXPIRING THAT IF THE PROBLEM OCCURS AGAIN THAT THEY WOULD STILL HONOR THE WARRANTY BECAUSE THE PROBLEM PRE-EXISTED. NOT EVEN A WHOLE 2 MONTHS PASSED WHEN MY HUSBAND AND I WERE MOVING FROM CALIFORNIA TO TEXAS DID MY CAR STARTED HAVING THE EXACT SAME PROBLEMS IT HAD BEFORE BUT THIS TIME I NOTICED THAT THE TRANSMISSION WAS SLIPPING. I WAS GOING 80 MILES PER HOUR ON THE FREEWAY WHEN MY CAR SLOWED ALL THE WAY DOWN TO 40 MILES PER HOUR WHILE DRIVING IN FRONT AND ON THE SIDE OF A BIG RIG!!!!
Air bags, Jul 7, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR DUE TO PARTS BEING UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power train, Jul 7, 2016
ON 7/1/16, WHILE AT A STOP SIGN, MY CAR SHUT OFF. I WAS ABLE TO RESTART THE CAR, WITHOUT HESITATION. I DROVE 2 MILES & THE CAR STARTED JERKING. ONCE I LET OFF THE GAS, WHILE STILL DRIVING DOWN THE ROAD, MY VEHICLE SHUT OFF AGAIN. I PULLED OVER (LUCKILY), RESTARTED THE CAR, ONCE PUT INTO GEAR, IT STARTED JERKING & SHUT OFF. MY CAR IS NOW AT THE DEALER & I'VE BEEN ADVISED THAT I NEED A TRANSMISSION. NOW, BACK TO THE VERY BEGINNING....12/30/2013, I WAS SEARCHING FOR A CAR, AS I HAD TOTALED MY EVER-SO-FAITHFUL TOYOTA CAMRY. I WENT TO NISSAN TO LOOK AT A USED ALTIMA. I GOT BETTER FINANCING ON A BRAND NEW MODEL, FOR WHICH I'M WRITING THIS COMPLAINT ABOUT. I NEGOTIATED, COME TO A DEAL, AND THAT WAS THAT. I DID NOT PURCHASE AN EXTENDED WARRANTY BECAUSE I WAS BUYING A NISSAN, A BRAND NEW NISSAN. ANYWAY, VERY SOON AFTER, I NOTICED A VIBRATION WHILE MY CAR WAS IN IDLE, AND MORE SO WHILE ACCELERATING. I MENTIONED MY CONCERN NUMEROUS TIMES TO THE SERVICE DEPT AT NISSAN, WAS TOLD EVERYTHING WAS NORMAL. EVENTUALLY I GOT ANOTHER OPINION FROM ANOTHER NISSAN DEALER, THEY SHIMMED MY EXHAUST & REPLACED MY ALTERNATOR BRACKET, WITHOUT RESOLVING MY PROBLEM. I WAS ADVISED BY THEIR SERVICE MANAGER THAT ON 11/29/2013, MY VEHICLES CVT TRANSMISSION WAS REPLACED. ONE MONTH BEFORE I PURCHASED MY BRAND NEW VEHICLE. I WAS NEVER INFORMED OF THIS AT THE TIME OF PURCHASE, OR I WOULD'VE PASSED ON THIS CAR. NOW, AT 62K MILES, 2K MILES OVER WARRANTY, MY TRANSMISSION NEEDS TO BE REPLACED. I FIND IT STRANGE THAT A 2 1/2 YEAR OLD CAR IS NEEDING A 3RD TRANSMISSION. MY CAR HAS ONLY BEEN SERVICED AT THE DEALER, I'VE COMPLAINED OF VIBRATION AT EVERY SERVICE FROM DAY 1, NOW I'M EXPECTED TO PAY $4000 FOR AN OBVIOUSLY DEFECTIVE CVT, WHICH WILL ONLY BE A BAND-AIDE. THIS COULD RESULT IN AN EXTREMELY UNSAFE SITUATION & I JUST PRAY THAT NISSAN DOES THE RIGHT THING & CORRECTS THIS ISSUE, BEFORE IT'S TOO LATE.
Air bags, Jul 6, 2016
AFTER LATEST RECALL, AIR BAG LIGHT IS ALWAYS ON EVEN WHEN NO ONE IS IN SEAT WHICH GOES AGAINST OWNER MANUAL. DISABLE LIGHT SHOULD ONLY GO OUT WHEN A PERSON A LOWER WEIGHT IS SITTING IN THE PASSENGER SEAT PER DESCRIBE IN OWNER MANUAL. NOW THE CONSTANT LIGHT IS DISTRACTING AND BRIGHTER THAN THE NAVIGATION SYSTEM AT NIGHT. PER THE MANUAL IF THE CAR IS STARTED AND IF SOME ONE AT A LOWER WEIGHT SITS IN CAR AFTER CAR IS STARTED THEN THE CAR SHOULD BE TURN OFF THEN BACK ON. I AM STRESSING THAT THE RECALL DID NOT FIX THE PROBLEM BUT DISABLES THE AIR BAG WHEN NOT REQUIRED TO BE DISABLED.
Power train, Vehicle speed control, Fuel/propulsion system, Jun 26, 2016
WHILE I WAS DRIVING IT JUST STOP AND FORCING TO START WHEN HAVE IT CHECK THEY SAY SAID ITS GAS PUMP WITH OTHER SEVERAL PROBLEM , I RECENTLY BOUGHT THE CAR NOT EVEN AFTER THREE MONTHS IT START GAVE THOSE PROBLEM , NOW IT HAVE BEEN SITTING FOR ALMOST A YEAR NOW WITHOUT DRIVING , I STILL MAKES MY PAYMENT EVERY MONTH , I CAN'T HAVE YOU GUYS A EXACT DATE WHEN IT REALLY HAPPENED BUT I REALLY NEED A INVESTIGATION FOR THE CAR AS SOON AS POSSIBLE MY CELL NUMBER [XXX]. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Jun 24, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 50,000.
Air bags, Latches/locks/linkages, Jun 21, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V244000 (AIR BAGS) AND 16V029000 (LATCHES/LOCKS/LINKAGES). THE CONTACT HAD NOT BEEN NOTIFIED OF THE RECALLS AND WAS NOT NOTIFIED BY THE DEALER PRIOR TO PURCHASING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER OVER FIVE TIMES. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE REPAIRS, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN TWO RECALLS THAT NEEDED TO BE PERFORMED. THE DEALER WOULD NOT RELEASE THE VEHICLE TO THE CONTACT UNTIL THE PARTS AND THE REPAIRS WERE AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED AND WAS WAITING ON INSTRUCTIONS FROM THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Jun 21, 2016
THE WINDOWS ON THE FRONT DRIVER AND PASSENGER WILL NOT OPEN FROM THE INSIDE OF THE CAR. IN ORDER TO OPEN THE DOOR YOU HAVE TO ROLL DOWN THE WINDOWS TO OPEN FROM THE OUTSIDE.
Air bags, Vehicle speed control, Service brakes, Jun 20, 2016, crash
DRIVING AT THE RATE OF 45 MILES PER HOUR. MY 2013 NISSAN ALTIMA 3.5 SL START SURGING GOING FASTER THAN THE SPEED LIMIT. I APPLIED ON BRAKES PUSHING THEM DOWN TO THE FLOOR MY CAR HIT A 2013 DURANGO SUV ON THE DRIVER SIDE KNOCKING THE REAR WHEEL COMPLETELY OFF. MY CAR STILL SURGING FASTER ON A CONGESTED HIGH-WAY TO AVOID CAUSING ANY FATALITIES MY CAR SPEND AROUND THREE TIMES. BEFORE COMING TO A STOP. NO AIR BAG DEPLOYED ON MY DRIVER'S SIDE OCCUPANT SEAT WAS UNOCCUPIED. MY NISSAN ALTIMA 3.5 SL WAS A TOTAL LOSS, A-FRAME SEVERELY DAMAGE BEYOND REPAIR. THE SEAT BEAST ON THE DRIVER SIDE TURN MY LARGE INTESTINE, SEVERAL FEATURE BILATERAL PELVIC BONE, WHIP LASH, NEUROLOGICAL DISTURBANCE, (L) TORN ROTATOR CUFF, SPINAL CORD INJURY WHERE PARTIAL PARALYSIS HAVE START TO SET IN MY LEGS. IRREVERSIBLE NERVE DAMAGE, POOR SIGHT, BROKEN TEETH WHEREAS; I HAVE TO GET THEM ALL PULLED OUT & GO INTO THE HOSPITAL TO HAVE A COMPLETE MOUTH OF IMPLANTS. THE SEAT BELT WAS SO TIGHT THAT IT TORN A MUSCLE IN MY CHEST CAVITY (L) SIDE CAUSING MY HEART NOT TO FILL UP COMPLETELY. SEEING A PSYCHIATRIST AFTER THE AFTERMATH OF THE INCIDENT, GASTROINTESTINAL DOCTOR, PAIN SPECIALIST,
Electrical system, Engine, Jun 17, 2016, fire
TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 30 MPH, AN ABNORMAL ODOR EMITTED FROM THE VEHICLE AND SMOKE CAME FROM THE HOOD. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE SERVICED FOR AN OIL CHANGE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Air bags, Jun 15, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE'S AIR BAG SEAT WARNING INDICATOR REMAINED ILLUMINATED EVEN WHEN THERE WAS NO OCCUPANT IN THE SEAT. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
Air bags, Jun 14, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 25 MPH, THE PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000.