2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints
2,312 reports, newest first.
Power train, Electrical system, Engine, Jun 17, 2014
WHILE SLOWING DOWN FOR AN INTERSECTION ALL ELECTRONICS ON CAR STOPPED WITH NO WARNING AND MOTOR SHUT DOWN. NO INDICATOR LIGHTS ON DASH. CAR BECAME COMPLETELY MALFUNCTIONING IN AN INSTANT. NO POWER BREAKS OR STEERING, DASH LIGHTS, CONSOLE DISPLAY OR IGNITION ON INDICATOR. GOT CAR TO A STOP. PUT THE CAR IN PARK AND RESTARTED WITH NO ERRORS OR INDICATIONS THAT THE CAR MECHANICALLY AND ELECTRONICALLY JUST DIED. CLOCK WAS SET TO THE CORRECT TIME BUT TRIP ODOMETER AND MANY OTHER CUSTOMIZED SETTINGS WERE RESET. ACTED AS IF THE ECM DID A RESET WHILE DRIVING. *TR
Air bags, Jun 16, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED WHILE A PASSENGER WAS SITTING IN THE FRONT SEAT THE AIR BAG LIGHT ILLUMINATED. THE CONTACT SHUT THE VEHICLE OFF AND RESTARTED IT AND THE AIR BAG LIGHT SHUT OFF. THE FAILURE RECURRED WITHIN TWENTY MINUTES. THE FAILURE OCCURRED ON THREE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER REPAIRED THE AIR BAG SENSOR; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 17,857. THE CURRENT MILEAGE WAS 18,200.
Power train, Engine, Jun 12, 2014
I WAS DRIVING MY CAR ON THE HIGHWAY WHEN IT STARTED TO SHUTTER. IT WAS FIRST HAPPENING ON INCLINES THEN ALL THE TIME. IT EVENTUALLY JUST SLOWED DOWN AND I HAD TO QUICKLY EXIT TO AVOID GETTING STUCK IN THE MIDDLE OF THE HIGHWAY. I HAVE BROUGHT THE SHUTTERING/JERKING ISSUE TO THE DEALER PREVIOUSLY AND WAS TOLD THAT NO ISSUE WAS FOUND. NOW I AM TOLD THAT I HAVE TO REPLACE THE TRANSMISSION WHICH IS $3,500. AFTER DOING SOME INTERNET SEARCHES I LEARNED THAT SEVERAL OTHER DRIVERS ARE HAVING ISSUES WITH THE TRANSMISSION ON THEIR "NEW" NISSAN ALTIMA (2013). *TR
Structure, Jun 11, 2014
DRIVING TO WORK , GOING ABOUT 45 MPH. WITH NO WARNING THE HOOD JUST FLEW UP TO THE WINDSHIELD. I WAS ABLE TO STOP PROMPTLY, AND DID NOT HAVE AN ACCIDENT. MY HOOD WAS NOT POPPED OPEN, AND IT WAS NOT JUST THE SAFETY LATCH HOLDING IT, IT JUST POPPED OPEN. I WAS SO LUCKY NOT TO HAVE BEEN ON A BUSY STREET, SO NO ACCIDENT OCCURRED.....HOWEVER 3175.00 DAMAGE TO MY CAR HAD TO BE FIXED. THERE HAS TO BE A PROBLEM WITH THE LATCH... THIS IS MY 4TH ALTIMA, AND I HAVE ALSO WORKED FOR A NISSAN DEALERSHIP....NEVER HEARD OF THIS HAPPENING BEFORE,,,,UNTIL NOW..... *TR
Air bags, Jun 11, 2014
TL * THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT'S VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIR BAGS); HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT THE FLOOR MAT SENSOR NEEDED TO BE REPROGRAMMED. WHILE A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG SENSOR FAILED TO ILLUMINATE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. JCC
Air bags, Jun 11, 2014
TL * THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE AIR BAG SAFETY FEATURES ON THE VEHICLE WERE DISABLED. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE BECAUSE AN ERROR CODE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Structure, Jun 11, 2014
WHILE DRIVING DOWN THE ROAD, THE HOOD OF THE VEHICLE POPPED OPEN, SLAMMING THE HOOD ON THE CAB OF THE CAR OBSTRUCTING THE VIEW. WHEN THE HOOD HIT THE CAB IT PUSHED THE COMPARTMENT, THAT HOLDS SUNGLASSES OUT AND HIT ME IN THE HEAD. THE HOOD WAS SECURELY LATCHED BEFORE DRIVING! THAT DAY I DROVE TO WORK, BACK HOME AND THEN TO THE STORE. IT WAS WHEN I WAS HEADING BACK HOME FROM THE STORE THAT MY HOOD LATCH FAILED THEREFORE SLAMMING IT ONTO THE CAB AND OBSTRUCTING MY VIEW OF THE ROAD. LUCKILY I WAS ABLE TO SEE UNDER THE HOOD TO DRIVE OFF THE BUSY HIGHWAY. I LIVE IN NORTH GA THERE ARE PLENTY OF PLACES ON THAT ROAD WHERE I COULD HAVE DROVE OFF THE ROAD THERE ARE NO GUARD RAILINGS! *TR
Air bags, Jun 10, 2014
BROUGHT MY CAR IN WHEN I RECEIVED THE RECALL NOTICE FROM NISSAN THAT THE PASSENGER SIDE AIR BAG HAD AN ISSUE DUE TO A SOFTWARE GLITCH. AFTER BRINGING THE CAR IN AND HAVING THE SOFTWARE UPDATED, A FEW DAYS LATER, THE LIGHT AGAIN CAME ON WHILE THERE WAS A PASSENGER (MYSELF, ADULT FEMALE ABOUT 130 LBS) IN THE PASSENGER SIDE SEAT (MY HUSBAND WAS DRIVING AND NOTICED THE LIGHT HAD COME ON). I REPORTED IT TO THE DEALER WHERE I HAD BOUGHT THE CAR AND HAD THE RECALL REPAIR MADE, THEY TOLD ME THERE WERE SEVERAL OTHER CARS ALSO REPORTING THAT THE ERROR CONTINUED EVEN AFTER HAVING THE SOFTWARE FIX APPLIED. THEY TOLD ME I'D HAVE TO BRING THE CAR IN AND THEY WOULD TRY TO DUPLICATE THE ERROR AND POSSIBLY REPLACE A SEAT TRACK, BUT WOULD NEED TO CONFIRM WITH NISSAN ON WHETHER OR NOT THEY COULD DO THIS. I THINK IT IS RIDICULOUS THAT IF THEY KNOW THERE IS AN ISSUE AND KNOW THE FIX DID NOT FIX IT, THEY NEED TO PROCEED WITH ADDITIONAL STEPS IN ORDER TO RESOLVE THIS FAILURE IN THE SAFETY EQUIPMENT. *TR
Engine and engine cooling, Electrical system, Jun 10, 2014
THE PROBLEM IS WITH THE A/C COMPRESSOR STAYING ON EVEN THOUGH I TURN THE DEFROST OFF. SAME IF I TURN AUTO ON THEN OFF. THE A/C LIGHT STAYS OFF, BUT THE A/C COMPRESSOR STAYS ON. THE ONLY WAY TO TURN THE A/C OFF IS TO PRESS THE A/C BUTTON TWICE (ONCE TO TURN THE LIGHT ON, NEXT TO FORCE THE A/C TO GO OFF). IF THE DEFROST IS OFF, AUTO IS OFF AND THE A/C LIGHT IS OFF, THE A/C COMPRESSOR MUST TURN OFF. IT SHOULD NOT BE A GUESSING GAME FOR THE DRIVER TO WONDER IF THE A/C IS OFF. I HAVE COMPLAINED ABOUT IT BEFORE AND BEEN TO THE DEALER 3 OR MORE TIMES ABOUT IT. THERE ARE MULTIPLE POSTINGS (COMPLAINTS) ABOUT IT ON THE INTERNET (SEE ONE LINK BELOW). HTTP://WWW.NISSANCLUB.COM/FORUMS/2013-NISSAN-ALTIMA-DISCUSSION-2-5-3-5/351865-DEFROSTER-TURNING-AC-BUT-NOT-TURNING-OFF-WHEN-CHANGING-DIFFERENT-VENT-MODE.HTML I HAVE COMPLAINED ABOUT IT TO NISSAN AND WAS ASKED TO SEE THE DEALER. THE DEALER CHECKS OTHER SAME MODEL CARS AND THE PROBLEM IS CONSISTENT AMONGST ALL CARS, SO HE SAYS "THERE IS NO PROBLEM". THE DEALER MECHANIC AGREES WITH ME THAT THIS IS NOT HOW IT SHOULD WORK, BUT SINCE ALL OTHER SIMILAR CARS DO THE SAME THING, THERE IS NOTHING THEY CAN DO ABOUT IT. *TR
Air bags, Jun 9, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR FLASHED ON AND OFF WHILE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES AND THE OCCUPANT CLASSIFICATION SYSTEM WAS REPLACED REPEATEDLY; HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT NOTHING ELSE COULD BE DONE TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,042.
Air bags, Jun 5, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER AIR BAG LIGHT INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE THE APPROXIMATE FAILURE MILEAGE WAS 20,900.
Air bags, Jun 3, 2014
THE PASSENGER AIRBAG TURNS OFF WHEN A PASSENGER IS IN THE SEAT. IT IS NOT ALWAYS IMMEDIATE AND DOES NOT HAPPEN EVERY TIME IT IS DRIVEN. IT HAS HAD 2 RECALLS FOR THIS ISSUE AND THIS WILL BE THE 11TH TIME IT HAS BEEN INTO THE DEALERSHIP FOR THIS SAME THING. THE MAJORITY OF THE TIME, THE DEALERSHIP CLAIMS THAT THEY CANNOT FIND A PROBLEM, HOWEVER, THEY WERE NOT DRIVING IT BEYOND THE PARKING LOT ENOUGH TO EVEN PUT ONE MILE ON IT UNTIL I BROUGHT THAT TO THEIR ATTENTION APRIL 18, 2014. THEY STATED THAT THE VEHICLE NEVER SHOWED A CAMPAIGN FOR THE RECALL, ALTHOUGH 2 OF MY RECEIPTS STATE THAT IT WAS REPAIRED. I'VE CONTACTED NISSAN HEADQUARTERS AND REQUESTED A REPURCHASE ORDER, HOWEVER IT IS NOT GUARANTEED. THEY TOLD ME TO KEEP WORKING WITH THE DEALERSHIP. I HAVE TAKEN IT IN AN EXCESSIVE AMOUNT OF TIMES FOR THE SAME THING. I BOUGHT THE CAR WITH 7,000 MILES AND REMAINDER OF THE WARRANTY,. IF IT HAD BEEN PURCHASED BRAND NEW, IT WOULD HAVE QUALIFIED UNDER THE LEMON LAW AS A LEMON. IT IS AN UNSAFE VEHICLE BECAUSE THE AIRBAGS WILL NOT DEPLOY IF WE ARE IN AN ACCIDENT AND I'M NOT MAKING PROGRESS WITH THE DEALERSHIP NOR HEADQUARTERS. *TR
Vehicle speed control, Jun 2, 2014
HELLO I PURCHASE A 2013 NISSAN ALTIMA IN MAY OF 2013 WITH 20 MILES ON IT..THIS YEAR IN APRIL OF 2014 I STARTING HAVE PROBLEM WITH THE TRANSMISSION.I WAS ON THE CRESCENT CITY BRIDGE COMING HOME FROM WORK WITH ALOT OF TRAFFIC MY CAR ALL OF A SUDDENLY JUST SLOWED DOWN AND WILL NOT PICK UP SPEED I PUSH THE ACCELERATOR ALL THE WAY TO THE FLOOR AND THE CAR STILL WILL NOT PICK UP SPEED.I THAN TOOK IT TO NISSAN AND THEY HAD IT FOR A DAY CALLED ME TO COME GET IT SAID THEY RESTARTED THE TRANSMISSION..OKAY. AFTER A WEEK LATER IT HAPPEN AGAIN ON 5-14-14 AGAIN THEY KEPT IT FOR ANOTHER DAY AND CALLED ME TO COME GET IT..I ASKED THEM WERE THEY SURE IT WANT DO IT AGAIN BECAUSE I WAS SCARED IT WILL GET ME IN A CAR ACCIDENT AND HURT SOME ONE..THE MAN AT NISSAN SAID EVERYTHING WAS OKAY..SO OKAY AGAIN IT HAPPEN TO ME AGAIN WITH MY SON AND GRANDSON IN THE CAR THIS TIME.AGAIN SLOWED DOWN AND WILL NOT PICK UP SPEED ON THE BRIDGE CAUSING CARS TO BLOW AT ME LIKE I JUST STOPPED ON TOP OF THE BRIDGE.AGAIN I TOOK IT TO NISSAN AGAIN ON THE 5-20-14 THEY THAN KEEP IT AND PUT ME IN A RENTAL FOR 2 DAYS.THEY AGAIN SAID THEY FIXED THE PROBLEM.SO I GO TO GET MY CAR AND YES AGAIN IT HAPPEN AGAIN..SO THE MAN AT NISSAN SAID WAD CAR WAS STILL UNDER WARRANTY BUT WANTED ME TO GIVE THEM $240.00 FOR SOMETHING THAT WAS STILL UNDERWARRANTY SO I AM STILL STUCK WIT THIS PROBLEM.WHAT DO I DO NEXT.WAIT TIL SOMEONE GET KILLED OR HURRY IN THIS CAR..I DON'T UNDERSTAND WHAT'S NEXT.SO I HOPE THIS HELP ME OUT BEFORE ITS TO LATE. *TR
Electrical system, Exterior lighting, Jun 1, 2014
I PURCHASED A 2013 NISSAN ALTIMA AND WITHIN 1 WEEK THE BRAKE LIGHT CAME ON AND WOULD NOT GO OFF DURING THE SAME TIME PERIOD THE PHONE WOULD RING IN THE CAR AND WOULD NOT STOP RINGING UNTIL THE CAR WAS COMPLETELY SHUT OFF. THE CAR HAS BEEN INTO THE DEALERSHIP OVER 5 TIMES FOR THE SAME 2 ISSUES AND THE PROBLEM STILL HAS NOT BEEN CORRECTED, AS RECENT AS YESTERDAY MAY 31, 2014 THE CAR CONTINUES TO HAVE THE SAME PROBLEM. *TR
Air bags, May 30, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS , ELECTRICAL SYSTEM) BUT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE SENSOR WOULD NOT ACKNOWLEDGE A PERSON SEATED AT THE WEIGHT OF 130 POUNDS OR LESS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE 28,500.
Electrical system, May 29, 2014
I PURCHASED A 2013 NISSAN FROM BILL SEIDLE'S NISSAN IN MIAMI FLORIDA. WHEN I PURCHASED THE CAR THEY TOLD ME THE MILEAGE WAS AROUND 30 MPG WITH AN AVERAGE OF AROUND 26 MPG. MONTHS AFTER I BOUGHT THE CAR I MENTIONED TO THE DEALER THAT THE CAR'S COMPUTER WAS SAYING AROUND 20 MPG AND THEY TOLD ME THAT I NEEDED IT TO TRACK THE MPG MYSELF BECAUSE THE COMPUTER FROM THE CAR IS NOT ACCURATE. I TRACKED THE MILES AND THE RESULTS WERE 20 MPG. I TOOK THAT CAR IN TO THE DEALER, I WAS TOLD THAT THEY CHECKED THE CAR AND THERE WAS NOTHING WRONG WITH THE CAR AND THAT IS THE MILEAGE THAT I WAS GOING TO GET. I ALSO HAVE A PROBLEM WITH THE ELECTRONIC KEY THAT ON MULTIPLE TIMES "NO KEY DETECTED" MESSAGE COMES UP AND IT TAKES ME A WHILE FOR THE CAR TO START. EVENTUALLY IT TURNED OUT THE BATTERY WAS NOT GOOD AND IT WAS CHANGED. ABOUT A MONTH LATER THE SAME PROBLEM CONTINUED AND I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM SO THEY COULD NOT DO ANYTHING ABOUT IT. THIS PROBLEMS CONTINUES TO OCCUR AND SOMETIMES WHEN THE CARS TURNS ON THE MESSAGE STAYS ON FOR A WHILE. THIS PROBLEM DOES NOT OCCUR ALL THE TIME THERE IS NO CONSISTENCY. I NOW TAKE PICTURES WHEN THE PROBLEM OCCURS AND ARE TAKING THE CAR BACK TO THE DEALER. I'M CONCERN ABOUT THE SAFETY OF THE CAR. *TR
Air bags, May 29, 2014
LEASED THE VEHICLE IN JANUARY 2013. NOTICED THAT WHEN I SIT IN THE PASSENGER SEAT, THE AIRBAG OFF LIGHT IS ILLUMINATED AT RANDOM TIMES. SOMETIMES IT IS ON THE ENTIRE TIME I AM IN THE PASSENGER SEAT, SOMETIMES IT COMES ON AFTER DRIVING FOR A WHILE AND STAYS ON AND SOMETIMES IT DOESN'T COME ON AT ALL. BROUGHT TO DEALER FOR VARIOUS FIXES/RECALLS ON THE OCS SYSTEM; HAD THE LATEST RECALL ISSUED IN APRIL 2014 DONE ON MY CAR A COUPLE OF WEEKS AGO AND THE LIGHT STILL COMES ON INTERMITTENTLY, SAME AS BEFORE. THIS IS A SAFETY ISSUE TO ME, AS I DO NOT KNOW IF THE AIRBAGS WILL DEPLOY OR NOT IF WE ARE INVOLVED IN AN ACCIDENT BECAUSE THERE IS NO CONSISTENCY WITH THE AIRBAG OFF LIGHT BEING ON WHEN I SIT THERE. THE DEALER LOOKED AT IT ONCE MORE FOR ME YESTERDAY (5/28) AND SAID THERE IS NOTHING ELSE THEY CAN DO. THEY HAVE NO IDEA WHY THE LIGHT ILLUMINATES OR IF THE AIRBAGS WILL DEPLOY IF I AM INVOLVED IN AN ACCIDENT. THIS IS NOT A SATISFACTORY ANSWER TO ME. SOMEONE ELSE MUST GET INVOLVED TO GET THIS ISSUE RESOLVED FOR ME. I UNDERSTAND THE DEALERSHIP'S HANDS ARE TIED AS THEY HAVE NO FURTHER DIRECTION/INFO FROM NISSAN TO CORRECT THE PROBLEM AND THEY DON'T KNOW WHAT TO DO. I NEED A RESPONSE AND FIX ON THIS. *TR
Structure, Equipment adaptive/mobility, May 29, 2014
ON MAY 26, 2014 APPROX 9:30AM WHILE DRIVING AT NORMAL HIGHWAY SPEED IN EASTERN PA. IN MY 2013 NISSAN ALTIMA 2.5 SL, WE HEARD WHAT SOUNDED LIKE AN EXTREMELY LOUD GUN SHOT TYPE SOUND RIGHT ABOVE THE CAR ROOF. AFTER SLOWING DOWN AND VISIBLY SHAKEN INCLUDING MY 2 OCCUPANTS WE SLOWLY PULLING BACK THE SUNROOF LINER THAT WAS CLOSED AT THE TIME. IT WAS NOTICED THE ENTIRE SUNROOF HAD BLOWN OUT OF THE CAR ONTO THE HIGHWAY AND TRUNK AREA. THE REMAINING GLASS WAS BULGED OUTWARD LIKE THE GLASS WAS PUSHED OUTWARD FROM INSIDE. THERE WAS NO INDICATION WHATSOEVER OF IMPACT FROM OUTSIDE THE CAR. THE ROOF, TRUNK AND REAR SPOILER WERE COVERED IN SMALL SHARDS OF GLASS WITH MANY NOTICEABLE DEEP SCRATCHES FROM THE GLASS IMPACT. WE STOPPED AT THE NISSAN DEALERSHIP IN WILKES BARRE, PA AND SHOWED THE DEALERSHIP THE PROBLEM WE JUST ENCOUNTERED. THE DEALERSHIP CLEANED AND COVERED THE DAMAGED SUNROOF AND ADVISED US TO DRIVE SLOWLY HOME UNTIL YOU COULD CONTACT YOUR LOCAL DEALERSHIP. THEY COULD GIVE ME NO REASON WHY THIS HAPPENED OR HAD NEVER HEARD OR SEEN THIS PROBLEM. I NOTIFIED MY LOCAL DEALERSHIP WHEN I GOT HOME AND BROUGHT THE CAR IN FOR SERVICE. I WAS ADVISED FROM MY DEALERSHIP AFTER THEY CLAIMED THEY CONTACTED NISSAN MOTORS AND THE LOCAL NISSAN AREA REP. THAT THEY COULD NOT GIVE ME ANY REASON WHY THIS WOULD HAPPEN. THEY TOLD ME THEY USUALLY DON'T COVER GLASS BREAKAGE BUT CALLED IT A GOOD WILL GESTURE AND WOULD REPLACE THE SMASHED SUNROOF AT NO CHARGE BUT REFUSED TO FIX THE DAMAGED PAINT THAT WAS CAUSED FROM THE GLASS HITTING THE ROOF, TRUNK AND SPOILER SURFACE. *TR
Engine, May 28, 2014, fire
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH ON UNEVEN PAVEMENT, ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THERE WAS A BURNING ODOR. THE VEHICLE WAS POWERED OFF AND SMOKE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 70,600.
Electrical system, Air bags, May 27, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG AND THE BRAKE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Structure, May 23, 2014
WHILE I WAS DRIVING THE VEHICLE ON A RESIDENTIAL NEIGHBORHOOD AT A RATE OF APPROXIMATELY 30MPH, WITH MY SIX MONTH-OLD BABY IN THE BACK SEAT, THE HOOD FLEW OPEN AND SMASHED INTO THE WINDSHIELD. I NARROWLY AVOIDED LOSING CONTROL OF THE VEHICLE DESPITE HAVING MY VIEW COMPLETELY OBSTRUCTED BY THE PRESENCE OF THE HOOD ON THE WINDSHIELD. EVIDENTLY, I HAD ACCIDENTALLY PULLED THE INTERIOR HOOD RELEASE WHILE REFUELING BEING THAT THE HOOD RELEASE AND GAS GAGE RELEASE ARE RIGHT NEXT TO EACH OTHER. NEVERTHELESS, AS I AM CERTAIN YOU ARE AWARE, THE SECONDARY LATCH SHOULD HAVE PREVENTED SUCH A NEARLY TRAGIC SEQUENCE OF EVENTS. AS A RESULT OF THE HOOD COLLIDING WITH THE WINDSHIELD, THE VEHICLE HAS SUSTAINED SIGNIFICANT DAMAGE. *TR
Power train, May 22, 2014
MY CVT TRANSMISSION PROBLEM WAS AT 900-MILES TOOK TO DEALER WILKES NISSAN IN WILKESBORO,NC LIKE 8-TIMES AND 2-TIMES TO ANOTHER.CVT WOULD SHUDDER AT HIGHWAY SPEEDS.WILKES NISSAN SAID THAT WAS NORMAL IN ONE SENTENCE,THEN IN THE NEXT SAY THEY COULD NOT GET IT TO DUPLICATE.AFTER SEVERAL ATTEMPTS TO GET IT FIXED THE SERVICE MANAGER [XXX] WAS WALKING OUT IN THE SERVICE BAY AND WAS TELLING ME AS MY GIRLFRIEND WAS HEARING THIS THAT "NISSAN KNOWS THAT THIS IS A PROBLEM,BUT DOESN'T HAVE A FIX FOR THIS AND THAT THEY SHOULD HAVE NEVER LET THAT OUT OF THE FACTORY LIKE THAT" WHILE HE WAS SAYING THIS A EMPLOYEE HAD WALKED BY AND OVERHEARD THIS.AND HE WAS SHORTLY FIRED AFTERWARDS?THEY TOOK MY CAR IN AND HAD IT FOR LIKE 2-DAYS AND PUT A 124-MILES ON MY CAR,I HAD EXPLAINED THAT HE DIDN'T NEED TO DO THAT JUST TAKE OFF GET UP TO HIGHWAY SPEEDS AND SLOW DOWN THEN TAKE OFF,IT WILL START TO SHUDDER.I CAME DOWN AND GOT THE SERVICE MANAGER [XXX] AND THE TECH RODE WITH ME AND I GOT IT TO SHUDDER INSIDE OF 15-MINUTES WITH THEM WITH ME.WE GOT BACK TO THE DEALERSHIP AND WITHIN 15-MINUTES [XXX] SERVICE MANGER SAID "WE JUST GOT A TECHNICAL SERVICE BULLETIN IN OCTOBER 2013 IN WHICH WAS A LIE.I FOUND OUT A TECHNICAL SERVICE BULLETIN WAS ISSUED ON JUNE 13TH 2013 FOR A "CVT CLUTCH ENGAGEMENT SHUDDER" & [XXX] LOOKED MAD WHEN WE GOT BACK FROM THE TEST DRIVE.THEY DECIDED TO REPLACE THE TORQUE CONVERTER AND HAD MY CAR FOR 16-DAYS,WHEN I RETURNED TO PICK UP THE CAR,THE WILKES NISSAN DEALERSHIP SAID THAT EVERYTHING WAS FINE AND WITHIN 11-MILES THEY CAR STARTED SHUDDERING AGAIN AT SLOW SPEEDS AS WELL AS HIGHWAY SPEEDS.I WAS GOT SO SICK FROM ALL THE ARGUING THAT I WENT INTO THE HOSPITAL IN DECEMBER 2013 FOR 5-DAYS.I HAD THE PROBLEM AND WAS SICK FOR MONTHS SO WHEN I STARTED TO FEEL BETTER.I TOOK THE CAR DOWN TO WILKES AND THEY SAID NISSAN REFUSED TO WORK ON MY CAR EVEN THOUGH UNDER WARRANTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electronic stability control (ESC), May 19, 2014
MY 2013 NISSAN ALTIMA WANDERS LT AND RT ON THE INTERSTATE AT SPEEDS FROM 65-75 MPH. IT IS EVEN MORE NOTICEABLE WITH WINDS 10+ MPH. YOU HAVE TO GRIP THE STEERING WHEEL TIGHT WITH BOTH HANDS IF YOU DON'T WANT TO WANDER INTO OTHER LANES OR OFF THE ROAD. THIS PROBLEM IS EVEN MULTIPLIED WHEN IT IS RAINING, IF FEELS LIKE THE CAR IS HYDRO-PLANING. IT IS SCARY AND DANGEROUS. AFTER RESEARCHING THIS ON GOOGLE I FOUND MULTIPLE SITES WHERE 2013 NISSAN ALTIMA OWNERS ARE EXPERIENCING THE SAME THING. I ONLY HAVE 9,000 MILES ON THIS CAR AND FEEL LIKE IT IS DANGEROUS TO DRIVE ON THE INTERSTATE. THE DEALERSHIP SAYS THEY ARE LOOKING INTO IT, WE ALL KNOW THEY ARE NOT GOING TO ADMIT TO ANYTHING. WHAT SHOULD MY NEXT STEP BE? *JS
Visibility, May 18, 2014
CAR WAS PARKED IN DRIVEWAY AND NEXT DAY NOTICED AN EXTERIOR CRACK ON MY WINDSHIELD FROM MIDDLE OF THE DRIVER'S SIDE TO THE CENTER WITHOUT ANY EVIDENCE OF IMPACT FROM A FOREIGN OBJECT. SIZE OF CRACK IS ABOUT 12"-17". *JS
Air bags, May 15, 2014, crash
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED WHILE MAKING A RIGHT TURN AT APPROXIMATELY 15 MPH, ANOTHER VEHICLE CRASHED INTO THE LEFT SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. DRRK