2014 Nissan Altima
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 1,113 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Altima model years with reports.
Of the 2014 reports, 51 involved a crash and 8 involved a fire. 58 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Representative owner complaints: air bags
208 reports, newest first. Show all
Air bags, Nov 6, 2017
THE AIRBAG'S LIGHT CAME ON SHOWING A DEFECT IN IT.
Air bags, Nov 6, 2017
TAKATA RECALL
Electrical system, Air bags, Electronic stability control (ESC), Nov 6, 2017
TAKATA RECALL- I NOTICED THAT SOMETIMES THE 'AIRBAG' LIGHT ON THE PASSENGER SIDE WILL BE ON AND NO ONE OR ANYTHING WOULD BE ON THE PASSENGER SIDE.
Air bags, Nov 4, 2017
TAKATA RECALL
Air bags, Oct 27, 2017, crash
ON 10/27/17, I HIT A DEER CROSSING THE ROAD HEAD ON AT 45 MPH AND NO AIRBAGS DEPLOYED.
Air bags, Oct 24, 2017
PASSENGER AIRBAG INDICATOR FAILS TO GO OFF WHEN A PASSENGER IS SITTING. NISSAN REFUSES TO ACCEPT THIS AS A MANUFACTURING DEFECT AND IS A SERIOUS SAFETY ISSUE THAT SHOULD BE PART OF A RECALL. THERE IS NO ACCIDENT INVOLVED YET BUT IT SHOULD BE REPORTED TO HENCE THIS COMPLAINT.
Air bags, Oct 11, 2017, crash
MY VEHICLE WAS IMPACTED IN LEFT SIDE, AIRBAGS ONLY APPEARS IN RIGHT SIDE. PEOPLE ON LEFT SIDE GET INJURED, VEHICLE WAS STATIONARY IMPACTED BY A CAR WITHOUT BREAKS. (ACCIDENT OCCURRED IN SLP, MXICO).
Power train, Air bags, Aug 11, 2017
CVT SHUDDERING AND JERKING 15-35 MILES STILL AFTER REPROGRAMING AT 52K MILES AIRBAG LIGHT IS STAYES ON AFTER BEING REPROGRAM
Electrical system, Air bags, Aug 9, 2017
AFTER TAKING IN MY ALTIMA 2014 SV FOR A RECALL ON THE AIRBAG SENSORS, THE ISSUE DID NOT GO AWAY. THE ISSUE IS THAT THERE IS THAT ABOUT HALF THE TIMES A PASSENGER SITS NEXT TO THE DRIVER SEAT, THE AIRBAG SYSTEM DOES NOT DETECT THEM. I AM HAVING TO RESTART THE CAR FOR SECURITY PURPOSES IN CASE SOMETHING ENDS UP HAPPENING. I AM ALSO HAVING AN ISSUE WITH MY AC SYSTEM. I REPLACED THE COMPRESSOR A YEAR AGO AND IT SEEMS TO BE FAILING AGAIN. AS A SENIOR SOFTWARE ENGINEER I CAN SAFELY SAY THAT THERE IS DEFINITELY AN ISSUE WITH THEIR SOFTWARE. I HOPE THEY CAN FIX THIS SOON. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB
Air bags, Jul 9, 2017
PASSENGERS AIRBAG SENSOR NOT PICKING UP WHEN THERE IS A PERSON IN THE SEAT NOT ALL THE TIME BUT PERIODICALLY.
Air bags, Structure, Jun 21, 2017, crash
CAR WAS GOING 34MPH AT THE POINT OF IMPACT, NO AIRBAGS DEPLOYED...THIS WAS BEFORE THE RECALL OF THE PASSENGER SIDE AIRBAGS: HOWEVER SEVERE DAMAGE DONE TO THE DRIVERS SIDE OF THE CAR AS WELL AND NO DEPLOYMENT OF ANY AIRBAG. ...UPDATED 07/11/17 *BF *JS
Air bags, May 30, 2017, crash
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. WHILE AT A STOP SIGN, THE CONTACT LOOKED BOTH WAYS. UPON ACCELERATING, A TRUCK CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED WITH EXTREME FORCE FOR THE FRONT DRIVER AND PASSENGER SIDE. THE CURTAIN SIDE AIR BAGS DID NOT DEPLOY. THE DRIVER'S LEFT EYE WAS DAMAGED, WHICH AFFECTED THE CORNEA, AND THE DRIVER ALSO SUSTAINED BRUISING ACROSS THE CHEST AND BACK PAINS. THE FRONT PASSENGER SUSTAINED BRUISING TO THE ARMS, CHEST, AND HIPS. THE DRIVER AND FRONT PASSENGER RECEIVED MEDICAL TREATMENT. THE INSURANCE COMPANY TOWED THE VEHICLE TO A YARD. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE AIR BAG ISSUE. THE MANUFACTURER WAS LATER NOTIFIED OF THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Air bags, Apr 18, 2017
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. WHILE OPERATING THE VEHICLE WITH A FRONT SEAT PASSENGER, THE AIR BAG SENSOR ILLUMINATED INDICATING THAT THE PASSENGER SIDE AIR BAG WAS DEACTIVATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,533.
Air bags, Mar 1, 2017
THE LIGHT INDICATING A PERSON IS IN THE PASSENGER SEAT DOES NOT OPERATE ALL THE TIME. THE DEALER HAS PROGRAMED IT TWICE. THE DEALER IS FRUSTRATED AS THEY HAVE SEVERAL OTHER CUSTOMERS WITH THE SAME PROBLEM. THE DEALER ASKED ME TO CONTACT NISSAN DIRECTLY WHICH I DID. I WAS TOLD TODAY BY A SPECIALISTS FROM NISSAN THAT I HAVE TO BRING THE VEHICLE IN WHEN IT IS DOING IT, I EXPLAINED IT IS AN INTERMITTENT PROBLEM AND I WOULD BE MORE THAN HAPPY TO LEAVE THE VEHICLE WITH THE DEALER. SHE INFORMED ME THIS WAS NOT ACCEPTABLE THAT I HAVE TO BRING IT IN WHEN IT IS NOT OPERATING PROPERLY. I GUESS SHE COULD NOT COMPREHEND THE FACT THAT IT IS AN INTERMITTENT PROBLEM, MOST LIKELY DUE TO A FAULTY T PASSENGER SIDE SENSOR IN THE SEAT. THE PASSENGER WEIGHTS IS AROUND 120 POUNDS SO SHE IS HEAVY ENOUGH FOR THE SENSOR TO PICKUP HER WEIGHT. I AM CONCERNED THAT THE AIR BAG MIGHT NOT DEPLOY DURING AN ACCIDENT. MOST OF THE TIME WHEN THE VEHICLE LIGHTS ACTS UP IS WHEN WE FIRST START OUT. THERE IS NO SET PATTERN TO CREATE THIS PROBLEM, MIGHT BE OK FOR A WEEK OR TWO THEN COULD DO IT TWO OR THREE DAYS IN A ROW AND MAYBE GO OUT BY IT SELF. THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS, MAYBE CLOSE TO A YEAR.
Air bags, Feb 27, 2017
RECEIVED THE NHTSA CAMPAIGN NUMBER: 16V244000 UPDATE FOR OCS ERROR ON PASSENGER AIRBAG. I HAD SUBMITTED A COMPLAINT REGARDING THIS AFTER NISSAN'S PREVIOUS UPDATE DID NOT FIX THE ISSUE. THIS ISSUE IS STILL NOT RESOLVED. AFTER 2 MONTHS OF USE I AM SEEING THAT WHEN MY WIFE IS IN THE PASSENGER SEAT THE AIRBAG LIGHT NOTIFYING ME THAT THERE IS NO PASSENGER IN THE PASSENGER SEAT STAYS ON STILL. I CAN 'RESET' BY TURNING THE VEHICLE OFF AND RESTARTING IT BUT CAN NOT BE POSITIVE THAT THE VEHICLE IS ACTUALLY 'SEEING' THE PASSENGER. THIS SEEMS TO BE A VERY BIG ISSUE WITH NISSAN AND WOULD LIKE TO HAVE IT RESOLVED. I HAVE NOT TALKED WITH THEM SINCE WHEN I DO THE ANSWER I'VE PREVIOUSLY GOTTEN IS "WE'VE COMPLETED THE UPDATE AND DON'T KNOW WHY IT'S NOT WORKING FOR YOU" BRING IT IN AND WE'LL LOOK - TO NO AVAIL. SO I PREFER NOT TO LET THEM PLAY AROUND SINCE RESETTING THE COMPUTER DOES NOTHING.
Air bags, Jan 20, 2017
PASSENGERS SIDE AIRBAG LIGHT IS ON WHEN SOMEONE IS IN THE SEAT. WE HAVE HAD IT TO THE DEALER AND THEY SAY THEY CAN'T DUPLICATE THE PROBLEM. WE VIDEOED IT AND SHOWED IT TO THEM AND I HAVE CALLED NISSAN MISS [XXX] DIDN'T WANT TO HEAR IT. [XXX] ALSO SAID IT IS NOT UNDER WARRANTY OR RECALL AND THEY I WILL HAVE TO PAY. I JUST CHECKED THE WEB AND FOUND OTHER PEOPLE WITH THE SAME COMPLAINT. I JUST PAID 646.00 TO GET IT FIXED AND THE LIGHT IS ON. THE LIGHT STAYS ON GOING DOWN THE ROAD HIGHWAY OR CITY DRIVING. SITTING STILL OR MOVING. OH BY THE WAY DID I MENTION MY DAUGHTERS 2015 NISSAN ALTIMA IS HAVING THE SAME PROBLEM. [XXX] AT NISSAN ALSO BLEW HER OFF. IS THERE ANY REMEDY TO THIS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Jan 4, 2017
I WORK IN CAR LEASING AND ACTUALLY THINK THE INFORMATION ON THIS WEBSITE'S DATABASE IS WRONG, JUST FLAGGING THIS ISSUE. THIS VIN AND MANY OTHERS FOR OTHER ALTIMAS SAYS NO REMEDY BUT WHEN YOU GO TO THE DEALERSHIP THEY ARE ABLE TO SOLVE RECALL R1609. OTHER ALTIMA VINS WITH THIS SAME RECALL ALSO HAVE A DIFFERENT STATUS SAYING THERE IS A SOLUTION. *TR
Air bags, Nov 15, 2016
NISSAN ISSUED RECALL ON THE PASSENGER SIDE AIRBAG SENSOR THAT DISENGAGES THE AIRBAG WHEN A GROWN ADULT IS SEATED IN THE PASSENGER SEAT. MY CAR WAS RECALLED AND "SUPPOSEDLY" FIXED, BUT TWO SEPARATE INCIDENCES HAVE OCCURRED WHERE THE PASSENGER AIRBAG LIGHT INDICATING THE AIRBAG IS OFF WHEN A PERSON IS SEATED THERE HAS OCCURRED. THE ISSUE WAS NOT RESOLVED FULLY WITH NISSAN'S WARRANTY FIX AND NISSAN IS LOOKING INTO MY CAR FURTHER ON HOW TO FIX THE ISSUE. I HAVE RESEARCHED THE ISSUE AND MANY OTHER INSTANCES OF THIS ISSUE OCCURRING AFTER THE SO CALLED "FIX" PERFORMED BY NISSAN. LINK BELOW: HTTP://WWW.CARCOMPLAINTS.COM/NISSAN/ALTIMA/2014/SEAT_BELTS_AIR_BAGS/AIR_BAGS.SHTML THIS IS A CONSUMER SAFETY ISSUE WITH NOT HAVING A PROPERLY FUNCTIONING AIRBAG.
Air bags, Oct 17, 2016
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG ON/OFF INDICATOR ILLUMINATED FOR THE PASSENGER SEAT WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 29,630.
Air bags, Oct 3, 2016
HAVE HAD 2 FACTORY RECALLS FOR PASS. SIDE AIRBAG NOT BEING ACTIVATED WITH PASS. IN THE SEAT. STILL HAVING THE SAME PROBLEM SOMETIMES. THE DEALER STATED I WOULD BE CHARGED IF THEY CANNOT DUPLICATE THE PROBLEM. THIS HAS BEEN A SAFETY ISSUE FOR THE PAST 2 YEARS. THANK GOODNESS WE HAVE NOT BEEN IN A ACCIDENT THAT NEEDED THE USE OF THE PASS. AIRBAG WHEN IT WAS DEACTIVATED.
Air bags, Sep 29, 2016
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Air bags, Sep 26, 2016
MY 2014 NISSAN ALTIMA DRIVERS SIDE AIRBAG LIGHT HAS COME ON FOR THE FOURTH TIME SINCE NEW. (TODAYS DATE 09/26/2016) THE FIRST TWO TIMES, NISSAN RESET IT AND CONVENIENTLY DIDN'T MAKE A RECORD OF IT IN THE REPAIR HISTORY WHILE IT WAS IN WARRANTY. I TOOK IT IN A FEW WEEKS AGO BECAUSE THE LIGHT WAS ON AGAIN, THEY SAID IT WAS A LOOSE CONNECTION UNDER THE SEAT CAUSED BY A BOX OF KLEENEX, WHICH I THINK IS NOT TRUE. LAST WEEK THE LIGHT CAME BACK ON AGAIN WITH NOTHING UNDER THE SEAT. THIS TIME, THEY SAID I NEED A NEW AIRBAG AT A COST OF $1100, CLAIMING I NEVER BROUGHT IT IN FOR THE DRIVERS SIDE AND THAT I HAVE TO PAY FOR IT BECAUSE MY CAR NOW HAS 70K MILES ON IT, NEVER-MIND IT IS ONLY 2 YEARS OLD. MY MAIN CONCERN IS THAT THIS CLEAR AND OBVIOUS DEFECT CAUSES A SIGNIFICANT RISK TO THE OCCUPANTS BECAUSE IT PREVENTS ANY OF THE AIRBAGS FROM DEPLOYING IN AN ACCIDENT. I CANNOT AFFORD TO SPEND OVER $1000 ON A PART THAT SHOULD NEVER GO BAD ON A CAR THAT IS ONLY 2 YEARS OLD. FYI: THE VEHICLE WAS IN MOTION WHEN THE AIRBAG LIGHT CAME ON EVERY TIME AND EVERY TIME IT CAME ON THERE WAS NOBODY IN THE BACK SEAT, NOR WAS THE SEAT BEING ADJUSTED OR WAS ANYTHING INTERFERING WITH THE PLUG, AS NISSAN TRIES TO CLAIM.
Air bags, Sep 19, 2016, crash
TL* THE CONTACT OWNED A 2014 NISSAN ALTIMA. WHILE DRIVING AT ANY SPEED, BOTH SIDES OF THE CONTACT'S VEHICLE WERE STRUCK WHEN ANOTHER VEHICLE RAN A STOP SIGN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE TWO INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 12/13/16*LJ
Air bags, Sep 16, 2016
RANDOMLY THIS OCCURS, WHEN SITTING IN THE FRONT PASSENGER SEAT THE AIR BAG SIGN FOR THAT SEAT WILL SAY OFF. ON OUR LAST TRIP WE LEFT A STOP AND ENTERED THE HIGHWAY BUT THE LIGHT STAYED ON INDICATING THE AIR BAG WAS NOT ACTIVATED. WE HAD TO DRIVE LIKE THAT UNTIL WE COULD SAFELY STOP. WE THEN TURNED OFF THE IGNITION AND STARTED THE CAR AGAIN, AND THIS TIME THE AIR BAG OFF LIGHT DID NOT STAY LIT. WE HAVE HAD THE VEHICLE AT THE DEALER 6 TIMES FOR THIS PROBLEM. BECAUSE THEY CAN NOT DUPLICATE THE PROBLEM WHEN THE CAR IS THERE THE ONLY THING THEY SAY THEY CAN DO IS A ZERO POINT RESET ON OCS SYSTEM. THAT HAS NOT STOPPED THIS ISSUE FROM REOCCURRING. WE HAVE PHONED BERGSTROM OF OSHKOSH 5 DAYS THIS WEEK, THEY DO NOT RETURN OUR CALL. THE LAST DIAGNOSIS STATES ELECTRICAL, HOWEVER, TONY THE SERVICE ADVISOR TOLD US THE LAST TIME WE WERE THEIR THAT THEY DON'T WANT TO THROW MONEY AT THE CAR IT COULD BE A SENSOR, ELECTRICAL, THE AIR BAG SYSTEM OR THE SEAT. BECAUSE THEY CANNOT REPLICATE THE PROBLEM WHEN WE ARE THERE THEY DO NOT KNOW WHAT TO FIX, SO CHOOSE TO DO NOTHING. THE RECALL ON THE CAR WAS DONE 5/26/16. HOWEVER WE CONTINUE TO HAVE THIS PROBLEM. THE SERVICE ADVISOR HAS REPEATEDLY SAID IT IS BECAUSE THE PASSENGER IS NOT SITTING ON THE SEAT CORRECTLY, HOWEVER THE LAST TIME IT OCCURRED THE PASSENGER WAS SITTING IN THE SAME POSITION WHEN THE AIR BAG WAS OFF AS SHE WAS WHEN THE IGNITION WAS TURNED OFF AND RESTARTED CORRECTING THE PROBLEM. OUR WARRANTY WILL RUN OUT SOON. WE PHONED NISSAN AND THEY WILL ONLY GO BY WHAT THERE AUTO TECH AT BERGSTROM TELLS THEM, SO NO HELP THERE EITHER. I HAVE COPIES OF INVOICES FROM WHEN THE CAR WAS TAKEN IN FOR THIS PROBLEM.
Air bags, Sep 13, 2016, crash
TL* THE CONTACT OWNED A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT DID NOT RECALL THE DETAILS OF THE CRASH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DESTROYED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.