2014 Nissan Altima
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 1,113 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Altima model years with reports.
Of the 2014 reports, 51 involved a crash and 8 involved a fire. 58 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Representative owner complaints: air bags
208 reports, newest first. Show all
Air bags, Oct 12, 2015
THE VEHICLE HAS HAD RECURRING PROBLEMS WITH THE PASSENGER AIR BAG LIGHT COMING ON WHILE THE VEHICLE IS IN MOTION AND WITH AN OCCUPANT IN THE PASSENGER SEAT. THIS HAS OCCURRED ON BOTH CITY STREETS AND INTERSTATE HIGHWAYS. THE VEHICLE WAS BROUGHT IN DUE TO A RECALL ON THE RESTRAINT SYSTEM ON MAY 9, 2014. PREVIOUS TO THIS THERE WERE NO OBSERVABLE PROBLEMS. ON JUNE 12, 2014 THE VEHICLE WAS BROUGHT INTO THE DEALERSHIP BECAUSE I BEGAN TO HAVE A PROBLEM WITH THE AIR BAG LIGHT COMING ON WHEN A PASSENGER WAS IN THE FRONT SEAT WHILE DRIVING. NISSAN DETECTED A PROBLEM AND REPLACED THE AIRBAG DETECTION SENSOR. THE PROBLEM SOON BECAME EVIDENT AGAIN (MANY TIMES I DRIVE THE VEHICLE WHILE ALONE, SO PROBLEM ISN'T ALWAYS EVIDENT.) ON JAN 30, 2015 I BROUGHT THE VEHICLE INTO NISSAN DEALERSHIP WITH THE SAME PROBLEM. AGAIN, THEY DETECTED CODES REGARDING THE PASSENGER OCCUPANT SENSORS AND THEY SAID THEY REPLACED THE SENSOR. FIVE DAYS LATER THE PROBLEM SHOWED UP WHILE WE WERE ON A LENGTHY TRIP. I BROUGHT THE VEHICLE IN AGAIN ON APRIL 9. THEY STATED THAT NO CODES SHOWED UP AND SUGGESTED IT PROBABLY WOULD BE OK. HOWEVER ON SEVERAL OCCASIONS THE PROBLEM SHOWED UP AGAIN, I BROUGHT IT BACK TO THE DEALERSHIP, EACH TIME THEY STATED THAT THEY DID A COMPUTER SCAN AND NO CODES SHOWED UP. I HAD TAKEN VIDEOS ON 3 OCCASIONS SHOWING THE VEHICLE IN MOTION AND SHOWING A PASSENGER IN THE FRONT SEAT AND SHOWING THE AIRBAG LIGHT ON INDICATING THE AIRBAG WAS NOT IN OPERATION. I OFFERED , EVEN ASKED IF THEY WOULD WATCH BUT THEY DECLINED. THEY SAID THAT EVERYTHING WAS FUNCTIONAL. THEY FURTHER TOLD ME THAT THE PRIMARY MEANS OF RESTRAINT WAS THE SEATBELT. I ASKED IF THEY WOULD CHECK TO SEE IF THE SENSOR WAS POSITIONED PROPERLY, HOWEVER THEY REFUSED, SAYING THAT NISSAN WOULD NOT AUTHORIZE ANY OTHER WORK TO BE DONE UNLESS THE COMPUTER SHOWED A PROBLEM. I AM LEFT NOT KNOWING OF MY VEHICLE IS SAFE.
Air bags, Oct 5, 2015, crash
AIR BAGS DID DEPLOY IN THIS IN VEHICLE AFTER BEING HIT HEAD-ON AND THEN FROM THE REAR. THE CAR IS A TOTAL LOSS. THE DRIVER (MY DUUGTER'S HEAD HIT THE WINDSHEILD)
Air bags, Seat belts, Oct 1, 2015
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT NOTICED A RIBBON HANGING OUT OF THE PASSENGER SIDE AIR BAG. IN ADDITION, THE SEAT BELT INDICATOR REMAINED ILLUMINATED AFTER A PASSENGER EXITED THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 42,854.
Electrical system, Air bags, Sep 21, 2015
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED, THE AIR BAG OFF WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 31,500.
Air bags, Sep 10, 2015
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. WHEN STARTING THE VEHICLE, THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR TURNED OFF WHEN A PASSENGER OCCUPIED THE SEAT. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SYSTEM NEEDED TO BE RESET. THE AIR BAG WAS REPLACED WITH A NEW SENSOR BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Air bags, Sep 8, 2015, crash
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE WAS PUSHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER ALSO SUSTAINED NECK AND BACK INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Air bags, Aug 10, 2015
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE CONTACT STATED THAT WHEN AN ADULT PASSENGER WAS SEATED IN THE FRONT PASSENGERS SIDE SEAT, THE AIR BAG WARNING LIGHT ILLUMINATED INDICATING THAT THE FRONT PASSENGER SIDE AIR BAG WAS DEACTIVATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHEN AN ADULT PASSENGER SAT IN THE FRONT PASSENGERS SIDE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Air bags, Aug 4, 2015
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. WHILE DRIVING AT 10 MPH, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,500. UPDATED 12/03/15*LJ *CN
Electrical system, Air bags, Seats, Aug 3, 2015
THE PASS. SIDE AIR BAG OFF LIGHT DO NOT ALL WAYS TURN OFF WHEN SOMEONE IS SETTING IN PASS. SEAT. NISSAN LAST YEAR HAD A RECALL FOR THIS PROBLEM, THEY RELOADED THE OCS SOFTWARE FOR THIS PROBLEM. I HAVE HAD 3 PROBLEM SO FAR SENSE THE RECALL. MOST OF THE TIME THERE IS NO ONE BUT ME IN THE CAR SO I DO NOT HAVE A IDEA OF HOW OFTEN IT COULD HAD FAIL IF SOMEONE WAS IN THE PASS. SEAT WITH EVERY TRIP. I HAVE ONLY TAKEN THE CAR ONCE TO THE DEALER FOR THIS PROBLEM BECAUSE THE FIRST TIME I DID NOT THINK ANYTHING ABOUT IT. THE SECOND TIME I TOOK IT TO THE DEALER AND AFTER CHECKING IT OUT, THEY TOLD ME THAT THERE WAS NOTING THEY COULD OR WOULD DO BECAUSE THEY HAD NO FAILURE AND THAT NISSAN WILL NOT LET THEM REPLACE ANY PARTS UNLESS THERE IS A FAILURE AS NISSAN WILL NOT PAY FOR THE ITEM. OPEN REF.# 19611123 WITH NISSAN AND WAS TOLD ABOUT THE SAME THIN, EXCEPT NISSAN SAID THAT IT WAS THE DEALER CALL BUT THEY WOULD NOT PAY FOR NO FAILURE PART REPLACEMENT. I BELIEVE IS A SAFETY PROBLEM AND SOMEONE WITH POWER SHOULD LOOK INTO IT, DO TO THE FACT THERE HAVE ALREADY BEEN A RECALL FOR THIS PROBLEM. NO ONE I TALK TO AT THE DEALER OR ON THE PHONE TO NISSAN WOULD OR COULD DO ANYTHING ABOUT IT. THE INTERNET HAS MANY WRITE UP ABOUT THIS PROBLEM THAT NO ONE WILL DO ANYTHING ABOUT. I GUESS THEY ARE WAITING FOR SOMEONE TO BE BADLY INJURED OR KILLED TO TAKE THE PROBLEM SERIOUS.
Air bags, Jul 25, 2015
DURING OUR VACATION WHILE DRIVING IN ILLINOIS WE NOTICED WHILE ON THE HIGHWAY GOING AT A SPEED OF 60 TO 65 MPH WHILE AN ADULT OCCUPYING THE PASSENGER SEAT THE AIR BAG LIGHT CAME ON AND SAID PASSENGER AIR BAG TURNED OFF. I PULLED OUT THE OWNERS MANUAL AND READ THAT IT COULD BE CAUSED BY AN ARTICLE PERHAPS TOUCHING THE SEAT IF RECLINED TOO FAR BACK. THIS WAS NOT THE CASE. THERE WAS NOTHING TOUCHING THE SEAT. I WAS SITTING PERFECTLY STILL SO THE SENSOR SHOULD HAVE DETECTED A PASSENGER IN THE SEAT. I HAD BEEN SITING IN THE SEAT FOR HOURS WITH THE NORMAL MOVEMENT. WE PULLED OVER AND TURNED THE CAR OFF THEN RESTARTED AND THE LIGHT STAYED OFF. THIS HAPPENED SEVERAL MORE TIMES WHILE DRIVING ON OUR VACATION AND IS A SCARY THOUGHT TO HAVE THIS OCCUR. ONCE HOME, I CALLED THE DEALERSHIP FOR AN APPOINTMENT AND IN THE MEANTIME THE SAME THING OCCURRED ON A SHORT IN TOWN TRIP TWICE.MY APPOINTMENT IS THIS WEEK SO I AM CURIOUS WHAT THEY WILL FIND.
Air bags, Jul 2, 2015
THE PASSENGER SIDE FRONT SEAT WILL NOT DETECT AN ADULT OCCUPYING THE SEAT AND DISABLES THE AIR BAG FOR THAT PASSENGER. I HAVE PERSONALLY EXPERIENCED THIS ON MULTIPLE OCCASIONS FOR ADULTS RANGING IN WEIGHTS FROM 130 POUNDS TO 165 POUNDS. I HAVE TAKEN IT TO MY DEALER ON 4 OCCASIONS. THE FIRST TIME THEY TOLD ME THEY REPROGRAMMED IT. THE SECOND, THEY REPLACED A SENSOR. THE THIRD, THEY SAID MY WIFE DIDN'T WEIGH ENOUGH AND TO SIT VERY STILL OR BOUNCE AROUND IN THE SEAT SO THAT THE PASSENGER IS DETECTED. THE FOURTH TIME, THEY REPLACED TWO SENSORS. STILL THE ISSUE PERSISTS. TO TRY AND REMEDY, I HAVE TO PUT THE CAR IN PARK AND KEEP TURNING THE CAR OFF AND ON UNTIL IT DETECTS MY PASSENGER AND ENABLES THE AIRBAG.
Air bags, Jun 1, 2015
2014 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG INDICATOR LIGHT ISSUES. *SMD THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED INDICATING THE PASSENGER AIR BAG WAS DEACTIVATED, DESPITE HIS 100 POUND WIFE WAS SEATED IN THE FRONT PASSENGER SEAT. THE DEALER REPROGRAMMED THE OCCUPANT CLASSIFICATION SYSTEM. HOWEVER, FOUR MONTHS LATER, THE LIGHT ILLUMINATED AGAIN. THE DEALER REPROGRAMMED THE OCS AGAIN. THE CONSUMER RETURNED TO THE DEALER FOR A THIRD TIME, IN DECEMBER 2014. THE DEALER CLAIMED THEY TEST DROVE THE VEHICLE WITH A PASSENGER AND THEY COULD NOT DUPLICATE THE PROBLEM. *JB
Air bags, Engine, May 13, 2015
2014 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE OIL LEAKS ISSUE. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THERE WAS A SMELL OF HYDRO-CARBONS WHEN HE STARTED THE ENGINE. THE DIP STICK SHOWED A DROP OF AT LEAST 3/8 OF OIL ON THE DIP STICK. ALSO, THE AIR BAG ISSUE WAS NOT ADDRESS AND THE PLASTIC PROTECTING THE BOTTOM OF THE ENGINE FELL DOWN. *JB
Air bags, May 4, 2015
2014 ALTIMA HAS BEEN INTO DEALER FOR PASSENGER AIR BAG ISSUES AND TWICE THEY HAVE DONE THINGS, BUT WE STILL HAVE THE PROBLEM. A PASSENGER OVER 125 POUNDS IS SITTING IN THE SEAT AND THE AIR BAG LIGHT SAYING THE AIR BAG IS TURNED OFF IS ON. HAVE TO SHUT THE CAR OFF AND TURN ON AGAIN AND IT WILL THEN GO OUT. MAKES ME WONDER WHAT IT WILL REALLY DO IF WE ARE IN AN ACCIDENT. *TR
Air bags, Apr 25, 2015
I AM WRITING REGARDING PROBLEMS WITH THE NISSAN AIR BAG SAFETY SYSTEM IN MY 2014 ALTIMA. I PURCHASED A 2014 ALTIMA IN AUGUST AND HAVE HAD A RECURRING INTERMITTENT PROBLEM OF THE PASSENGER AIR BAG LIGHT COMING ON AND REMAINING ON WHEN I HAVE AN ADULT PASSENGER IN THE VEHICLE. MY WIFE WEIGHS 120 POUNDS YET IT IS NOT INFREQUENT FOR THE LIGHT TO GO ON WHEN WE START THE CAR AND THEN REMAIN ON FOR AN EXTENDED PERIOD OF TIME, USUALLY BETWEEN FIFTEEN AND THIRTY MINUTES. IT MAY ALSO COME ON AND STAY ON IF SHE GETS IN THE CAR AFTER I HAVE STARTED IT. SINCE LOCAL TRIPS ARE OFTEN LESS THAN THIRTY MINUTES, THERE ARE TIMES WE COMPLETE A SHORT TRIP WITHOUT THE LIGHT GOING OUT. THE LIGHT WILL ALSO COME ON FOR NO APPARENT REASON WHILE WE ARE DRIVING. DURING ONE OF THESE EPISODES THE LIGHT CAME ON WHILE WE WERE DRIVING ON AN INTERSTATE, REMAINED ON FOR JUST OVER AN HOUR, AND THEN WENT OFF. WE HAVE HAD THE CAR EVALUATED BY NISSAN TWICE AND ARE REPEATEDLY TOLD NOTHING IS WRONG. I ALSO WROTE AND SPOKE WITH NISSAN CORPORATE AND WAS TOLD THERE IS NOTHING THEY CAN DO. THERE IS NOTHING UNDER THE SEAT. THERE ARE NO CHILDREN IN THE CAR AND MY WIFE IS NOT TURNING AROUND IN THE SEAT. I HAVE PICTURES (I CAN FORWARD IF DESIRED) THAT SHOW THE PROBLEM WHILE WE ARE ON THE ROAD. *TR
Air bags, Apr 24, 2015
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. WHILE DRIVING WITH AN OCCUPANT IN THE FRONT PASSENGER SIDE SEAT, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO UPDATED THE OCS SOFTWARE AND REPLACED THE SENSORS, BUT THE FAILURE CONTINUED TO OCCUR. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT AND ONLY OCCURRED WITH SMALLER PASSENGERS WEIGHING 115 LBS AND UNDER THAT OCCUPIED THE FRONT PASSENGER SEAT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100.
Air bags, Apr 13, 2015
PASS AIR BAG LIGHT STAYS ON WHEN WIFE IS IN PASS SEAT. HER WEIGHT IS 165LBS. IT HAS COME ON A FEW TIMES BUT COULD NOT GET IT TO THE DEALER UNTIL 10/30/14. I WAS TOLD NO DTC'S FOUND. THIS IS AN INTERMITTENT PROBLEM AND IT LIGHTS UP WHEN IT WANTS TO. IT IS NOT SAFE. THE DEALER TECH CONFIRMED OPERATION OF LIGHT TSB#NTB14-027. I HAVE NO DOUBT THE LIGHT WORKS IT'S JUST ON AT THE WRONG TIME. NOT SAFE!!! ONCE AGAIN THE LIGHT COMING ON WITH A PASSENGER IN THE SEAT. DID HUNTER NISSAN HENDERSONVILLE NC SELL ME A CAR WITH A RECALL? IS THIS LEGAL? *TR
Air bags, Apr 10, 2015
THIS ISSUE IS REGARDING THE PASSENGER AIR BAG LIGHT THAT TURNS ON EVEN WHEN THERE IS AN ADULT PASSENGER OCCUPYING THE SEAT. THE WEIGHT OF THE ADULT PASSENGER (150LBS - 180LBS) IS MUCH HIGHER THAN THE THRESHOLD FOR ACTIVATING THE AIR BAGS. HAVE TAKEN TO THE NISSAN DEALERSHIP AND COMPLAINED ABOUT THIS ISSUE DURING MY 3 SERVICE VISITS, BUT EVERY TIME I GET A RESPONSE THAT THERE ARE NO ISSUES WITH THE SENSORS AND THERE ARE NO PENDING RECALLS. IT TOOK ME A LOT OF EFFORT TO MAKE THEM UNDERSTAND WHAT I'M SAYING AND THE DEALERSHIP WAS OF NO HELP. THEY MADE ME BELIEVE THAT THIS IS A NON-ISSUE AND I SHOULD IGNORE THE AIR BAG LIGHT. THIS IS A VERY SERIOUS ISSUE AND I'VE NOW A VIDEO/PHOTO EVIDENCE WITH DIFFERENT ADULTS IN THE PASSENGER SEATS. FURTHER, THIS IS VERY ERRATIC. AT ONE INSTANCE, I'VE HAD MY WIFE SIT IN THE PASSENGER SEAT WHILE THE AIR BAG LIGHT WAS OFF AND SUDDENLY TURNED ON WHEN WE WERE CRUISING AT 65MPH ON THE HIGHWAY, THE LIGHT SUDDENLY TURNED ON. IT'S CAUSED A BRIEF PANIC AND WE HAD TO STOP, RE-START THE ENGINE AND THEN IT WORKED FINE. WE'RE VERY SCARED TO RIDE A PASSENGER AND THE DEALERSHIP IS OF NO HELP. I SEARCHED ONLINE AND FOUND MANY OTHER USERS HAVING SIMILAR CONCERNS WITH NO RESOLUTION. THIS IS A VERY VERY SERIOUS SAFETY ISSUE AND WOULD REQUEST THE ERRATIC AND FAULTY AIR BAG PROBLEM BE RESOLVED BEFORE WE WAIT TO HEAR ABOUT SOME CASUALTY BECAUSE OF FAULTY AIRBAGS FROM NISSAN. *TR
Air bags, Apr 5, 2015
LIGHT DEPICTING THAT PASSENGER AIR BAG WAS OFF WHILE MY WIFE WAS IN THE PASSENGER SEAT. LIGHT CAME ON AND STAYED ON FOR 40 MILES. THE FIRST TIME I NOTICED THIS, A SOFTWARE UPDATE WAS RUN AND I WAS TOLD THAT THE PROBLEM WAS RESOLVED. IT HAPPENED AGAIN AND I WAS TOLD THAT THE CAR WAS SHOWING A FAULTY IN THE SENSORS BELOW THE SEAT AND THEY WERE REPLACED AND I WAS TOLD THE PROBLEM WAS RESOLVED. YESTERDAY THE PROBLEM SURFACED AGAIN. *TR
Electrical system, Air bags, Seats, Mar 26, 2015
THE FRONT PASSENGER AIR BAG LITE STAYS ON WHILE THE PASSENGER IS SEATED.INDICATING THE AIR BAG IS IN-OPERATIVE. THE DEALER PERFORMED UPDATES, BOTH SOFTWARE AND HARDWARE. THE PROBLEM WAS NEVER FIXED ! AFTER DEMANDING A FACTORY ENGINEER TO INSPECT THE CAR, THE RESULT WAS: SOME OF THESE CARS , THIS FAILURE WILL HAPPEN, AND THERE IS NOTHING THAT CAN BE DONE" HIS RECOMMENDATION WAS , DRIVE TO THE SIDE OF THE ROAD, TURN OFF THE CAR AND RE-START THE CAR AND THE "COMPUTER" WILL BE RESET ! NOW IN EXCESS OF 4500 MILES, IT STILL FAILS ! *TR
Air bags, Mar 23, 2015
HELLO, I HAVE TAKEN MY BRAND NEW NISSAN ALTIMA 2014 4 TIMES TO THE DEALERSHIP FOR THE PROBLEM NISSAN HAS BEEN HAVING. WHEN THERE IS SOMEONE OVER THE WEIGHT LIMIT SITTING IN THE PASSENGER SIDE THE AIR BAG LIGHT THAT INDICATES IF ITS ON OR OFF DOES NOT COME OFF. STATING THAT THE AIRBAG IS OFF EVEN THOUGH SOMEONE IS SITTING IN HE PASSENGER SIDE WITH THE WEIGHT REQUIREMENT. IT ALL STARTED ON 11/10/14 AND WAS TOLD NOTHING WAS WRONG, TOOK IT AGAIN ON 1/14/15 AND THEY SAID THEY FOUND A CODE ( B00A0-00) INDICATING THE AIRBAG WOULD TURN OFF. THEY TOLD ME THEY FIXED THE PROBLEM BY REPLACING THE SENSOR AND CONTROL UNIT AND PERFORMED ZERO POINT RESET. THE PROBLEM CAME BACK AGAIN ON 2/3/15 AND WAS TOLD THAT THERE IS NOTHING WRONG AND THAT IF IT HAPPENS JUST PULL OVER AND TURN OFF THE CAR UNTIL THE LIGHTS TURN OFF AND DOES NOT COME BACK ON. TOOK IT AGAIN FOR THE SAME PROBLEM IN MARCH AND WAS TOLD THAT THEY COULD NOT DO NOTHING EVEN THOUGH THEY KNEW IT WAS NOT WORKING AS INTENDED. *TR
Air bags, Mar 23, 2015
WE WERE ONE OF THE 2014 NISSAN ALTIMA'S THAT WAS EXPERIENCING THE PASSENGER AIR BAG ISSUE: EVEN THOUGH A FULL-SIZED ADULT WAS SITTING IN THE SEAT, THE "AIR-BAG OFF" WOULD BE ILLUMINATED. IT WAS BROUGHT IN UNDER THE RECALL IN ROUGHLY OCTOBER OF 2014. AFTER GETTING THE CAR BACK, WE IMMEDIATELY NOTICED THAT THE LIGHT WAS STILL COMING ON WHEN A PASSENGER WAS PRESENT. WE WERE TOLD THAT IT COULD BE DUE TO HUMIDITY, AS WE LIVE IN FLORIDA. BUT EVEN DURING THE WINTER MONTHS IT STILL READ THAT THE AIR BAG WAS OFF. THIS IS CONCERNING IF IT IS A SAFETY ISSUE AND NISSAN IS NOT PROPERLY FIXING THE ISSUE. I HEARD RECENTLY ON THE NEWS THAT MORE COMPLAINTS ARE COMING FORWARD AND I WANTED TO MAKE SURE MY VOICE WAS HEARD. THANK YOU. *TR
Air bags, Mar 6, 2015
THIS IS AN ONGOING PROBLEM. THE INFORMATION PROVIDED ABOVE IS APPROXIMATE AS I DIDN'T KNOW IT WAS AN ISSUE UNTIL A RECALL FROM MY NISSAN DEALER ON APRIL 22' 2014. SINCE THEN I HAVE HAD IT BACK TO THE DEALER TWO MORE TIMES FOR THE SAME INCIDENT ONLY TO BE TOLD IT COULD NOT BE FIXED, BUT THEY GAVE ME A PROCEDURE TO GET AROUND THE ISSUE. THE ISSUE INVOLVES THE AIR BAG LIGHT ON THE PASSENGERS SIDE STAYING LIT EVEN WHEN THERE IS AN ADULT IN THE SEAT. THE LIGHT ON MEANS THE PASSENGERS AIR BAG IS DISABLED. I AM TOLD TO CHECK LIGHT WHILE THE CAR IN ON AND IN PARK AND IF ON, HAVE THE PASSENGER STAY PERFECTLY STILL FOR ABOUT EIGHT SECONDS, UNTIL THE LIGHT GOES OUT. SOMETIMES THIS WORKS, SOMETIMES IT DOESN'T. OCCASIONALLY I HAVE TO SHUT OFF THE ENGINE AND RESTART IN ORDER FOR THIS TO WORK. MOST TIMES, I FORGET TO CHECK THE LIGHT ONLY TO NOTICE IT ON WHILE DRIVING. THIS IS NOT ACCEPTABLE. I WORRY ABOUT NOT NOTICING AND HAVING A FRONT END ACCIDENT. SURELY IN THIS DAY AND AGE NISSAN ENGINEERS CAN FIND A FIX. *TR
Air bags, Feb 12, 2015
THE FIRST INCIDENCE WAS IN OCTOBER, 2014; MY WIFE WAS SEATED IN FRONT PASSENGER SEAT WHILE THE CAR WAS IN MOTION, WHEN THE PASSENGER AIR BAG OFF LIGHT LIT UP INDICATING THE AIR BAG SYSTEM FOR FRONT PASSENGER WAS TURNED OFF. SINCE SHE WAS SEATED NORMALLY WITH FULL WEIGHT ON THE SEAT..WE WERE LED TO BELIEVE THE AIR BAG SYSTEM WAS NOT FUNCTIONING PROPERLY. THE ONLY WAY TO GET THE SYSTEM FUNCTIONING IS TO PULL OVER AND RESTART THE CAR. THE CAR WAS IMMEDIATELY TAKEN TO THE DEALERSHIP FOLLOWING THAT INCIDENCE. THE SERVICE ADVISOR, AT THAT TIME, CONFIRMED THAT MY CAR WAS NOT PART OF THE RECALLED AIR BAGS, HOWEVER, THEY REPROGRAMMED THE COMPUTER AND TOLD ME TO WATCH FOR ANY OTHER INSTANCES. THE MOST RECENT INCIDENT WAS ON 2/8/15, WITH THE SAME CONDITIONS. I QUICKLY SCHEDULED A SERVICE APPT FOR 2/12/15 & REFUSED TO LET ANYONE IN THE FRONT SEAT. WHILE AT THE DEALERSHIP ON 2/12/15, THE NISSAN SERVICE ADVISOR DISCUSSED WITH ME A TSB, WHICH SAID THAT "OCCUPANTS WHO ARE PROPERLY SEATED AND CORRECTLY USING THE SEAT BELT, SHOULD NOT CAUSE THE PASSENGER AIR BAG TO BE AUTOMATICALLY TURNED OFF." HE THEN HAD THE CARE INSPECTED BY A SERVICE TECH. FOLLOWING THE INSPECTION, THE SERVICE ADVISOR CAME TO ME AND NOTED THAT THE SYSTEM WAS NOT SHOWING ANY TROUBLE CODES. THEY TOLD ME THERE WAS NOTHING THEY COULD DO AND TO LET THEM KNOW IF I HAD ANYMORE TROUBLE. AT THIS POINT I REFUSED TO TAKE THE CAR OFF THEIR LOT UNTIL IT WAS FIXED - I DID NOT FEEL THAT MY FAMILY SHOULD BE SUBJECTED TO A POSSIBLE FAILURE OF THE AIR BAG SYSTEM, INJURY, OR DEATH. IT APPEARED TO ME THAT THOSE OUTCOMES WERE 100% AVOIDABLE. AFTER A FEW CONVERSATIONS INCL THE SERVICE MANAGER, I WAS PROVIDED WITH A DEALER LOANER VEHICLE AND WAS TOLD THEY WOULD RESEARCH THE SITUATION. I HAVE ELEVATED THIS TO NISSAN'S CONSUMER AFFAIR SPECIALIST VIA THE 1 800 NISSAN 1, CALL CENTER. I HOPE A SOLUTION IS FOUND QUICKLY. *TR
Air bags, Jan 28, 2015
THE "PASSENGER AIR BAG" LIGHT SPORADICALLY COMES ON WHEN SOMEONE IS SITTING IN THE FRONT PASSENGER SEAT. THIS HAS HAPPENED MORE THAN ONCE AND BECAME MORE OBVIOUS AFTER AN AIRBAG RECALL SOMETIME LAST YEAR. IT WILL COME ON WHILE DRIVING AND THEN TURN ITSELF OFF AGAIN AFTER 5MIN OR SO. I HAVE RESEARCHED THIS, AND FOUND OTHER NISSAN DRIVERS WITH THE SAME VEHICLE, OR OTHER MODELS REPORT THIS SAME ISSUE. NOT SURE IF THOSE REPORTING IT ALSO DID THE RECALL OR NOT, BUT IT IS AN OBVIOUS ONGOING PROBLEM. *TR