2014 Nissan Altima
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 1,113 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Altima model years with reports.
Of the 2014 reports, 51 involved a crash and 8 involved a fire. 58 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Representative owner complaints: suspension
132 reports, newest first. Show all
Suspension, Mar 12, 2021
IN THE EVENING OF FEBRUARY 2ND 2021. MY DAUGHTER WAS DRIVING HOME ON COUNTY ROAD 12 (AT A SPEED OF AROUND 50MPH) NEAR LONG LAKE, MN. SHE HEAR A LOUD SOUND AND THE CAR BECAME MORE DIFFICULT TO DRIVE. THANKFULLY THERE WAS AN EXIT THAT SHE COULD TAKE AND SHE STOPPED THE CAR AS SOON AS THIS WAS SAFE TO DO. THE NEXT DAY WE HAD THE CAR PICKED UP BY AAA AND TAKEN TO THE NISSAN DEALER (WALSER IN WAYZATA, MN). THEY DIAGNOSED THAT ONE OF THE REAR CONTROL ARMS HAD CORRODED AND COLLAPSED, WHILE THE OTHER SIDE CONTROL ARM WAS CORRODED AND NEAR COLLAPSE. BOTH WERE REPLACED AT A COST OF OVER $1,700. I CHECKED THE INTERNET AND NOTICED THAT THIS ISSUE WAS SUBJECT OF A RECALL FOR CARS UP TO MODEL YEAR 2013 (IN THE US) AND UP TO 2014 IN CANADA), RECALL REFERENCE P9324 AND THAT WITH EFFECT FROM MODEL YEAR 2018, THE MANUFACTURER HAD CHANGED THE CONSTRUCTION OF THE CONTROL ARMS AND THAT THIS WAS SIGNIFICANT IMPROVEMENT. REPORTED TO NISSAN, CASE REPORT # 430 217 02, WHO WERE NOT HELPFUL. UPLOADING DEALER INVOICE AND SEVERAL IMAGES OF THE AFFECTED PARTS.
Suspension, Mar 12, 2021
THE RIGHT PASSENGER CONTROL ARM COMPLETELY CORRODED AND BROKE COMPLETELY SEPARATING FROM WHEEL
Suspension, Mar 10, 2021
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE WAS SHAKING AND VEERING TO THE RIGHT. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND NOTICED THE CONTROL ARM HAD DETERIORATED. THE VEHICLE WAS TOWED TO MIKE BARNEY NISSAN (3676 SHERIDAN DR, AMHERST, NY 14226, (716) 833-9888) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CONTROL ARM WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Suspension, Mar 8, 2021
I RECENTLY TOOK MY 2014 NISSAN ALTIMA IN FOR NEW SHOCKS AND STRUTS TO MY LOCAL MECHANIC. WHEN THE MECHANIC COMPLETED THE WORK ON THE SHOCKS AND STRUTS HE COMPLETED AN INSPECTION OF OTHER PARTS OF THE VEHICLE AND FOUND THAT THE PASSENGER SIDE REAR CONTROL ARM WAS CRACKED AND THE DRIVERS SIDE REAR CONTROL ARM WAS VERY RUSTED AND CORRODED, BUT HE COULD NOT FIND A CRACK. HE THEN ADVISED ME THAT MY VEHICLE WAS UNSAFE TO DRIVE. HE ALSO ADVISED ME THAT HE HAD REPLACED NUMEROUS NISSAN ALTIMA REAR CONTROL ARMS BEFORE, HE WAS TOLD THAT NISSAN HAD A CAMPAIGN TO REPLACE REAR CONTROL ARMS DUE TO THEM CRACKING. I THEN HAD MY VEHICLE TOWED TO THE LOCAL NISSAN DEALERSHIP. AFTER SPEAKING WITH THE SERVICE MANAGER HE ADVISED ME THAT ONLY 2013 NISSAN ALTIMAS THAT ARE IN AREAS OF THE COUNTRY THAT HAVE SALT ON THE ROAD AND 2014 NISSAN ALTIMAS IN CANADA ARE BEING FIXED BY NISSAN. I HAVE A 2014 NISSAN ALTIMA AND LIVE IN OHIO. NISSAN SHOULD BE EXPANDING THEIR CAMPAIGN TO 2014 VEHICLES THAT ARE HAVING THE SAME ISSUE AS THE 2013'S. LUCKILY, I WAS NOT DRIVING MY VEHICLE AND MY MECHANIC FOUND THE CRACK DURING AN INSPECTION. IF HE DIDN'T FIND IT, I ALONG WITH MY FAMILY OR FRIENDS COULD HAVE POSSIBLY BEEN INJURED IF THE CONTROL ARM COMPLETELY CRACKED IN HALF AND CAUSED ME TO CRASH. I HOPE NISSAN ISN'T WAITING FOR A FATALITY TO CONSIDER A RECALL. $1300.00 LATER I AM GOING TO PICK UP MY VEHICLE FROM THE LOCAL DEALERSHIP. CLASS:19-002 REF#: NTB 19-082 ID#: P9324
Suspension, Mar 8, 2021
LOWER REAR CONTROL ARM ON THE DRIVERS SIDE SEPARATED WHILE DRIVING DUE TO CORROSION. I LIVE IN WISCONSIN WHERE SALT IS USED TO CLEAR SNOW. I WAS DRIVING IN A STRAIGHT LINE ON A FREEWAY.
Suspension, Feb 21, 2021
I WAS DRIVING MY 2014 NISSAN ALTIMA DOWN THE HIGHWAY WHEN THE REARWARD CONTROL ARM BROKE FROM RUST AND CAUSE ME TO FISHTAIL ALMOST CRASHING ... I COULD HAVE BEEN INJURED BADLY!!!
Suspension, Feb 18, 2021
DRIVING HOME AT 45 MPH ON A CITY STREET, HEARD A POP, LOST CONTROL, WAS ABLE TO DRIVE SLOW WITH HAZARDS TO REPAIR SHOP.WANING LIGHTS CAME ON IMMEDIATELY. RECEIVED NOTIFICATION THAT CONTROL ARM SNAPPED AND OTHER CONTROL ARM CRACKED. GOOGLE AND FOUND SAFETY NOTICE FOR 2013/2014 FOR RELATED TO STATES WITH HIGH ROAD SALT. US AND CANADA. US IS VAGUE POINT TO ONLY 2013 WITH CANADA STATING BOTH 13 AND 14. EXPENSIVE REPAIR THAT SHOULD BE COVERED BY NISSAN IS VERY VAGUE TO AVOID PAYING THESE REPAIR COST.. AS YOU CAN SEE FROM THE PICTURE, THESE WAS DEFIANTLY A RUST ISSUE CAUSED FROM ROAD SALT. I LIVE IN ILLINOIS.
Suspension, Feb 12, 2021
DRIVING HOME FROM WORK YESTERDAY, WHILE DRIVING 65 ON THE EXPRESSWAY, I EXPERIENCED AN ODD 'SHIFT' IN MY CAR, GIVING AN ODD SWAYING SENSATION'I THOUGHT I MAY HAVE HAD A FLAT TIRE. SINCE I WAS CLOSE TO A GAS STATION, I PROCEEDED ROUGHLY A HALF MILE ON THE SHOULDER OF THE ROAD AND EVENTUALLY TO THE STATION. UPON INSPECTION I FOUND THAT A PORTION OF THE WHEEL ASSEMBLY HAD COMPLETELY BROKEN FROM THE FRAME. I HAVE SINCE LEARNED THAT NISSAN ACKNOWLEDGES THE PROBLEM AND ISSUED A "SERVICE CAMPAIGN" FOR 2013 ALTIMAS IN THE US BUT 2013 AND 2014 IN CANADA. THEIR DESCRIPTION OF HOW THIS PART FAILS IS EXACTLY WHAT HAPPENED TO MY CAR AND I LIVE IN THE "SALT BELT" THAT THEY SAY CONTRIBUTES TO THIS ISSUE. I HAVE CALLED THEIR CONSUMER AFFAIRS BUT WAS TOLD THAT THEY DO NOT RECOGNIZE THIS AS NISSAN'S RESPONSIBILITY AND ARE NOT WILLING TO REPAIR WHAT IS ALREADY BROKEN OR REPLACE WHAT WILL MOST LIKELY FAIL ON THE OTHER SIDE!
Suspension, Feb 11, 2021
I WAS DRIVING OVER RAILROAD TRACKS ALL OF A SUDDEN I HEARD A POP AND MY CAR STARTED ACTING WEIRD LIKE I WAS DRIVING ON ICE AND SEEMED LOPSIDED. I STOPPED GOT OUT OF CAR AND NOTICED MY TIRE ON PASSENGER SIDE WAS POINTED INWARD AND MY BACK END OF CAR WAS LOW AGAINST TIRE. SOMETHING BROKE UNDER MY VEHICLE.
Suspension, Feb 7, 2021
I WAS DRIVING AT ABOUT 35MPH, HIT A SMALL POTHOLE & THE REAR CONTROL ARM ON THE PASSENGER SIDE SNAPPED. NOT KNOWING ABOUT THE SERVICE CAMPAIGN (THAT CAME OUT IN 10/2019- I PURCHASED THE CAR IN 02/2020) I TOOK IT UPON MYSELF TO GET THE PART FIXED. ALMOST $500 OUT OF MY POCKET. FAST FORWARD 10 MONTHS, DRIVING 70 ON THE HIGHWAY, DIDN'T HIT A POT HOLE OR ANYTHING... THE DRIVERS SIDE SNAPPED. THIS IS CLEARLY A SAFETY ISSUE AS I LOST CONTROL OF MY CAR FOR A SOLID 15 SECONDS. HOW ARE ONLY THE 2014 ALTIMAS IN CANADA ELIGIBLE FOR FREE REPAIRS BUT A CAR IN NY STATE IS NOT? I HAVE A CASE OPEN AND WILL BE EXPECTING A CALL ON 02/08. REALLY HOPING NISSAN STEPS UP TO ASSIST WITH REPAIRS AS THIS WILL AMOUNT TO ALMOST $1,000 IN NOT EVEN A YEAR..
Suspension, Feb 3, 2021
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE REAR CONTROL ARM DETACHED FROM THE REAR DRIVER SIDE TIRE WITHOUT WARNING. DUE TO THE DEFECT, THE CONTACT BEGAN TO LOSE CONTROL OF THE VEHICLE AS THE VEHICLE SWAYED FROM SIDE TO SIDE. DESPITE THE FAILURE, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WHERE IT REMAINED IN HER POSSESSION. THE CONTACT CALLED RUSS DARROW NISSAN OF MILWAUKEE (11212 W METRO AUTO MALL, MILWAUKEE, WI 53224) AND SENT OVER PICTURES OF THE DAMAGE WHERE THEY CONFIRMED THAT THE FAILURE WAS A DEFECTIVE REAR CONTROL ARM. THE CONTACT WAS THEN REFERRED TO THE MANUFACTURER WHO INFORMED HER THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS GIVEN A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Suspension, Wheels, Dec 23, 2020
VEHICLE TRAVELING STRAIGHT ON HIGHWAY AT APPROX. 65 MPH. VEHICLE JERKED IN A FISHTAIL MANNER TO THE LEFT HAND DRIVERS SIDE. I IMMEDIATELY PULLED OFF THE HIGHWAY, DISCOVERED A COMPLETELY FLAT TIRE (PURCHASED ONLY 2 WEEKS AGO). VEHICLE TOWED TO DEALERSHIP AND WAS TOLD THAT REAR LOWER CONTROL ARM WAS SEVERELY CRACKED, UNSAFE TO DRIVE. SERVICE MEMBER ALSO ADVISED ME THAT THIS IS AN ONGOING ISSUE WITH MY VEHICLE AND THAT I NEEDED TO GO THROUGH NISSAN USA CONSUMER AFFAIRS SINCE MY VEHICLE (ALTHOUGH THE MILLIONS OF ISSUES ON RECORD) TO HAVE MY REPAIR APPROVED. VEHICLE IS CURRENTLY AT DEALERSHIP AND I AM AWAITING NISSAN USA CONSUMER AFFAIRS TO CALL BACK TO ADDRESS THE ISSUE. VEHICLE IS APPROX. 7K MILES OUTSIDE OF 60K MILE WARRANTY.
Suspension, Dec 1, 2020
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE PULLING INTO A GAS STATION, THERE WAS A POPPING SOUND COMING FROM THE VEHICLE FOLLOWED BY A RATTLING SOUND. THE CONTACT BECAME AWARE THAT THE REAR PASSENGER'S SIDE TIRE WAS SLIGHTLY BENT. THE CONTACT THEN LOOKED UNDERNEATH THE VEHICLE AND NOTICED RUST NEAR THE BOLT AND JOINT WITH THE CONTROL ARM, AS WELL AS, A FRACTURE. A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE REAR CONTROL ARM FAILED AND NEEDED TO BE REPLACED. MANCHESTER CITY NISSAN LOCATED AT 30 TOLLAND TURNPIKE, MANCHESTER, CT 06042; (860) 398-4326) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Suspension, Nov 19, 2020
I HAVE BEEN HEARING A CLUNKING SOUND FROM REAR OF CAR FOR FEW YEARS MULTIPLE TRIPS TO DEALERS AND HAD THEM LOOK INTO NOISE. THE ONLY THING THEY CAME UP WITH IS THE SHOCKS WERE BAD, I REPLACED THEM AND CAR STILL HAD THE CLUNKING SOUND. I WAS RETURNING HOME FROM TRIP TO STORE AND WHEN ENTERING MY DRIVEWAY OFF PUBLIC SIDE ROAD @ ABOUT 2MPH THE DRIVERS SIDE REAR CONTROL ARM BROKE CLEAN OFF FROM THE MOUNT BOLTED TO THE FRAME AND THE TIRE CRASHED INTO THE INNER FENDER AND TWISTED TO ~45 DEGREE ANGLE. I KNOW THAT THE 2013 HAS A RECALL IN USA AND CANADA AND CANADA ALSO HAS RECALL FOR 2014 FOR THE SAME PROBLEM. IF THIS HAD BROKE WHILE I WAS ON EXPRESSWAY 5 MINUTES EARLIER THIS COULD HAVE CAUSED SERIOUS INJURY TO MYSELF AND PASSENGERS NOT TO MENTION ANY BODY ELSE THAT COULD HAVE IN MY PATH. WHEN DEALER REPLACED DRIVER SIDE HE SAID THAT THE PASSENGER SIDE NEEDED TO BE REPLACED ALSO AS IT WAS SHOWING STRESS CRACKS. THE CAR IS GARAGE KEPT AND LOCATED LOCATED IN WISCONSIN I HAVE ALL THE PARTS THAT CAME OFF THE CAR IF ANYTHING IS NEEDED I CAN BE REACHED @ [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Suspension, Nov 2, 2020
I'VE BEEN IN CONTACT WITH NISSAN REGARDING THIS, BUT THEY STATED THAT THE NHTSA IS THE AGENCY RESPONSIBLE FOR ISSUING RECALLS BEFORE THEY WOULD ADDRESS ANY VEHICLE ISSUES OUTSIDE OF WARRANTY. I WAS TOLD THAT MY VEHICLE HAS ABOUT $1,500 WORTH OF REPAIRS NEEDED BECAUSE OF SOME RUST/CORROSION ISSUES WITH THE REAR LOWER LINKS. AFTER DOING A LITTLE RESEARCH, I DISCOVERED THAT THERE IS A RECALL FOR THIS ISSUE, BUT IT ONLY APPLIES TO 2013 ALTIMAS IN THE US, BUT BOTH 2013 AND 2014 ALTIMAS IN CANADA. SO I WANTED TO REACH OUT TO YOU AND SEE IF YOU COULD ADD A LITTLE INSIGHT INTO THIS AND HOW IT MAKES ANY SENSE THAT THERE IS A KNOWN SAFETY ISSUE WITH THE 2014 ALTIMAS AND SO THEY OFFER A PROGRAM LIKE THIS, BUT THEN LEAVE OUT THE 2014 MODEL IN THE US, BUT INCLUDE IT IN CANADA? IT'S THE SAME MODEL VEHICLE REGARDLESS OF IF IT'S IN CANADA OR THE US AND I FEEL QUITE CONFIDENT THAT CANADA'S ROAD SALT USAGE IS NOT SIGNIFICANTLY HIGHER THAN MINNESOTA'S. AS IS EVIDENCED BY THE FACT THAT MY VEHICLE HAS THIS ISSUE AND THAT THE 2013 MODELS WERE INCLUDED WITH THIS CAMPAIGN FOR SELECT US STATES. SO IF YOU COULD ADD THE 2014 ALTIMAS IN THE US TO THIS CAMPAIGN/RECALL, IT WOULD BE GREATLY APPRECIATED. I HAVE A VIDEO SHOWING THE ISSUES FROM WALSER NISSAN IF WOULD BE HELPFUL. PLEASE ADVISE. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Suspension, Oct 16, 2020
TL* THE CONTACT'S DAUGHTER-IN-LAW OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING DOWN A SIDE STREET SHE HEARD A POPPING NOISE AND HAD TROUBLE STEERING THE VEHICLE. AN UNKNOWN WARNING LIGHT FLASHED ON THE INSTRUMENT PANEL. THE CONTACT TEST DROVE THE VEHICLE AND WHILE ATTEMPTING TO REVERSE, THE REAR WHEEL COLLAPSED UNDER THE WEIGHT OF THE VEHICLE. THE CONTACT BELIEVED THAT IT WAS THE REAR LOWER CONTROL ARM THAT WAS FRACTURED. NISSAN 112 (730 MEDFORD AVE, PATCHOGUE, NY 11772, (631) 417-3236) STATED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY OR RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
Suspension, Oct 12, 2020
DRIVING SLOW IN A 25MPH NEIGHBORHOOD MADE A TURN HEARD A CLUNK THOUGHT I HAD A FLAT TURNED AROUND LESS THAN A 1/2 A MILE BACK HOME LESS THAN A BLOCK. HAD I MADE IT TO THE FREEWAY THE RESULTS COULD'VE BEEN MUCH WORSE. CALLED MY MECHANIC AND HE ORDERED A PART, DECIDED TO LOOK AND IT SEEMS THIS MAY BE A PROBLEM WITH THESE CARS
Suspension, Oct 9, 2020
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE CONTACT SWITCHED LANES AND THE VEHICLE BEGAN TO SWERVE AND SHAKE UNCONTROLLABLY. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER AND CALLED ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND INSPECTED ON THE FLAT BED TRUCK. THE MECHANIC NOTICED THAT THE REAR DRIVER'S SIDE LOWER CONTROL ARM WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. RON BOUCHARD'S NISSAN (490 OLD UNION TPKE, LANCASTER, MA 01523) WAS CONTACTED. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VIN. THE VEHICLE WAS NOT DRIVABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CONTACT NHTSA TO LOG A COMPLAINT. THE CONTACT REFERENCED NHTSA ACTION NUMBER: EA19002 (SUSPENSION) OPEN INVESTIGATION FOR THE SIMILARITY IN THE FAILURES STATED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Suspension, Sep 30, 2020
ON 9/9/2020 MY WIFE WAS DRIVING OUR 2014 NISSAN ALTIMA HOME FROM AN ERRAND WHEN SHE FELT THAT THE STEERING WAS COMPROMISED. AFTER ARRIVING HOME SHE ASKED ME TO DRIVE THE CAR. I PROCEEDED TO BACK OUT OF OUR DRIVEWAY AND AFTER TRAVELING ONLY ABOUT 6' THE DRIVER REAR WHEEL 'DROPPED'. BEFORE EXITING THE VEHICLE I TOLD HER THAT IT FELT LIKE THE WHEEL HAD FALLEN OFF. I CRAWLED UNDER THE VEHICLE AND FOUND THAT THE REAR DRIVER CONTROL ARM HAD COMPLETELY RUSTED THROUGH CAUSING THE PART TO FAIL. I SPOKE TO NISSAN CONSUMER AFFAIRS AND LEARNED THAT THERE WAS NOT AN OPEN RECALL FOR THE 2014 ALTIMA BUT THERE WAS FOR THE 2013 ALTIMA. I THEN DECIDED TO INVESTIGATE ON THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEBSITE. I LEARNED THAT THE 2013-2018 CONTROL ARM SHARE A SIMILAR DESIGN WHEN FURTHER READING NHTSA ACTION NUMBER EA 19002. I ALSO DISCOVERED THAT THERE WAS RECALL FOR THE 2014 ALTIMA IN CANADA AND WE LIVE 17 MILES FROM THE CANADIAN BORDER. I FEEL THAT THE RECALL FOR THIS PART SHOULD BE EXPANDED TO INCLUDE MODEL YEAR 2014-2018 BECAUSE OF THE SHARED DESIGN.
Suspension, Sep 15, 2020
THE RIGHT REAR CONTROL ARM BROKE ON MY VEHICLE WITHOUT WARNING. I WAS UNABLE TO CONTROL THE CAR. FORTUNATELY, I WAS ONLY ON A 30 MPH ROAD AT THE TIME. IF I HAD BEEN DRIVING ON THE FREEWAY, I MOST LIKELY WOULD HAVE BEEN SERIOUSLY INJURED OR POSSIBLY KILLED. THERE WAS A RECALL/REPLACEMENT PROGRAM IN CANADA FOR THIS TYPE OF ISSUE ON THE 2014 NISSAN ALTIMA, BUT NOTHING IN THE U.S. THE REPAIR COST ME $730 DUE TO HAVING TO DROP THE REAR SUSPENSION IN ORDER TO REPLACE THIS PART WHICH MADE THE JOB LABOR INTENSIVE. I FEEL THAT THIS TYPE OF ISSUE SHOULD ALSO BE COVERED IN THE U.S.
Suspension, Aug 11, 2020
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE APPROACHING THE OFF-RAMP DRIVING 70 MPH, THE DRIVER SIDE LOWER CONTROL ARM FRACTURED. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROADWAY AND INSPECTED THE VEHICLE FOR A POSSIBLE BLOWOUT OF THE TIRES HOWEVER, THERE WERE NO DAMAGE TO THE TIRES. ONCE THE VEHICLE WAS PLACED ON THE FLAT BED, THE CONTACT NOTICED THE DRIVER SIDE CONTROL ARM WAS FRACTURED. THE VEHICLE WAS TOWED TO MATTHEWS NISSAN (3101 VESTAL PKWY E, VESTAL, NY 13850, (607) 729-3511 WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM FRACTURED AND NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE CONTACT MENTIONED NHTSA ACTION NUMBER: EA19002 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Steering, Suspension, Structure, Jul 24, 2020
LOWER CONTROL ARMS NEED TO BE REPLACED, FRONT STRUTS NEED TO BE REPLACED, AND POWER STEERING MOTOR. MY POWER STEERING WILL FAIL WHILE DRIVING, FOR 2-3 SECONDS AT A TIME, MAKING MY STEERING WHEEL UNABLE TO TURN. WHILE IN MOTION
Suspension, Jul 21, 2020
BOTH THE LEFT AND RIGHT REAR CONTROL ARMS CRACKED DUE TO RUSTING. MY CAR OPERATES IN OHIO, A STATE THAT USES SALT TO CLEAR THE ROADS. ALL THE 2013 MODELS WERE RECALLED FOR THIS MANUFACTURING DEFECT, HOWEVER MY CAR WAS BUILT 9/29/13 AT THE START OF THE 2014 PRODUCTION. THEY WERE STILL USING THE SAME PARTS, SINCE AT THIS POINT THEY DID NOT KNOW THEY WERE DEFECTIVE, BUT DID NOT RECALL THE CARS INVOLVED TO BE REPAIRED. THE RESULTING LOSS OF CONTROL COULD BE FATAL IF IT HAPPENS ON THE FREEWAY. FORTUNATELY, MY CAR DID NOT EXPERIENCE THAT CATASTROPHIC LEVEL OF IMPACT. HOWVER, IF MY CAR WAS SHIPPED TO CANADA IT WOULD BE PART OF THAT AS THEY RECALLED ALL 2014'S. WHY ISN'T THAT THE CASE HERE AS THEY ALL CAME OFF THE SAME ASSEMBLY LINE WITH THE SAME PARTS. THIS NEEDS TO BE CORRECTED IN THE U.S. MY CAR STARTED MAKING VERY LOUD CLUNKING NOISES AS THE PARTS WERE CRACKING AND I STOPPED DRIVING IT AND HAD IT TOWED TO THE DEALERSHIP. THIS IS A SIGNIFICANT SAFETY ISSUE, AND NISSAN KNOWS IT EXISTS, LOOK AT ONLIMNE REVIEWS WITH THE NUMBER OF PEOPLE HAVING THIS ISSUE, INCLUDING YOUR OWN SITE, AND YOU CAN SEE JUST HOW BAD THIS ACTUALLY IS. PLEASE TAKE THE STEPS TO EXPAND THIS RECALL FOR THE SAKE OF ALL OF US WHO OWN THIS CAR.
Suspension, Jul 17, 2020
LLEFT, REAR LOWER SUSPENSION CONTROL ARM BROKE. THIS WAS DISCOVERED BY THE INSPECTION STATION. WE HAD BEEN HEARING A GROANING/SQUEAK FOR 4 WEEKS BEFORE IT WAS DISCOVERED.
Suspension, Jul 7, 2020
TL* THE CONTACT OWNED A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE AND INSPECTION, THE CONTACT WAS INFORMED THAT THE REAR CONTROL ARM ON THE DRIVER'S AND PASSENGER'S SIDE WERE FRACTURED. THE CONTACT CALLED TEAM NISSAN MANCHESTER LOCATED AT 70 KELLER ST, MANCHESTER, NH 03103, AND INFORMED THE DEALER OF THE FAILURE. THE DEALER STATED THAT THERE WAS A REPLACEMENT PROGRAM HOWEVER, THE PROGRAM WAS NOT APPLICABLE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.