2014 Nissan Altima
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 1,113 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Altima model years with reports.
Of the 2014 reports, 51 involved a crash and 8 involved a fire. 58 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Representative owner complaints
1,113 reports, newest first.
Power train, Nov 23, 2015
I PURCHASED A USED 2014 NISSAN ALTIMA THE END OF APRIL 2015 FROM ENTERPRISE CAR SALES. I WAS TOLD THEY DID SUCH A THOROUGH INSPECTION OF ALL OF THEIR VEHICLES THAT THE CAR WAS IN GREAT CONDITION. IN OCTOBER 2015, WITH APPROXIMATELY, 61,000 MILES ON THE NISSAN, IT STARTED RANDOMLY HESITATING. I WOULD PUSH THE GAS PEDAL BUT THE CAR WOULD NOT ACCELERATE. I TOOK IT TO THE NISSAN DEALERSHIP AND THEY COULD NOT FIND A PROBLEM. A FEW DAYS LATER, I WAS PULLING OUT FROM AN INTERSECTION AND I PRESSED THE GAS PEDAL AND THE CAR WOULD NOT MOVE!! I BARELY MADE IT HOME. I TOOK IT BACK TO THE DEALERSHIP AND WAS TOLD IT NEEDED A NEW TRANSMISSION, $3400 AND THAT THE POWER TRAIN WARRANTY HAD JUST EXPIRED AT 60,000 MILES. I CALLED NISSAN NORTH AMERICA CONSUMER AFFAIRS AND FILED A CLAIM TO SEE IF THEY WOULD COVER A NEW TRANSMISSION. AFTER ABOUT 5 OR 6 DAYS, I RECEIVED A CALL BACK AND WAS TOLD NO, THEY WOULD NOT COVER OR HELP PAY FOR A NEW TRANSMISSION. I ASKED IF THEY WERE AWARE OF ALL OF THE PROBLEMS WITH THESE CVT TRANSMISSIONS, THE REP SAID THEY HAD PROBLEMS ON PREVIOUS YEAR AND MODEL VEHICLES BUT NOT ON THE 2014(S). OBVIOUSLY, THERE ARE STILL PROBLEMS!!! A 2014 VEHICLE SHOULD NOT NEED A NEW TRANSMISSION!!!
Air bags, Nov 3, 2015, crash
TL* THE CONTACT OWNED A 2014 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 25 MPH THROUGH AN INTERSECTION, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE HEAD-ON. THE AIR BAGS DID NOT DEPLOY ON THE DRIVER AND PASSENGER SIDE. THE DRIVER SUSTAINED A FRACTURED STERNUM, ABDOMINAL BRUISING, AND VERTEBRAL BODIES CERVICAL FRACTURES. THE FRONT PASSENGER SUSTAINED LACERATIONS TO THE FACE AND EYE AND NECK AND BACK INJURIES. BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED. ACCORDING TO VEHICLE SERVICE RECORDS, THE AIR BAGS WERE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 1/4/2015*JS UPDATED 02/05/16*LJ *TR
Power train, Oct 26, 2015
FULL TRANSMISSION FAILURE AT 48,000 MILES.
Vehicle speed control, Oct 14, 2015, crash
TL* THE CONTACT OWNS A 2014 NISSAL ALTIMA. WHILE DRIVING 27 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED NECK, ARM, HIP, AND LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER ALSO SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO BMS TOWING AND RECOVERY COLLISION CENTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000...UPDATED 02/01/16 *BF UPDATED 02/18/16 *LJ *JS *JS
Air bags, Oct 14, 2015
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG FAILED. THE AIR BAG LIGHT INDICATED THAT THE AIR BAG WAS OFF WHILE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE FRONT PASSENGER SEAT FRAME, AND THE AIR BAG SENSOR WAS REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Air bags, Oct 12, 2015
THE VEHICLE HAS HAD RECURRING PROBLEMS WITH THE PASSENGER AIR BAG LIGHT COMING ON WHILE THE VEHICLE IS IN MOTION AND WITH AN OCCUPANT IN THE PASSENGER SEAT. THIS HAS OCCURRED ON BOTH CITY STREETS AND INTERSTATE HIGHWAYS. THE VEHICLE WAS BROUGHT IN DUE TO A RECALL ON THE RESTRAINT SYSTEM ON MAY 9, 2014. PREVIOUS TO THIS THERE WERE NO OBSERVABLE PROBLEMS. ON JUNE 12, 2014 THE VEHICLE WAS BROUGHT INTO THE DEALERSHIP BECAUSE I BEGAN TO HAVE A PROBLEM WITH THE AIR BAG LIGHT COMING ON WHEN A PASSENGER WAS IN THE FRONT SEAT WHILE DRIVING. NISSAN DETECTED A PROBLEM AND REPLACED THE AIRBAG DETECTION SENSOR. THE PROBLEM SOON BECAME EVIDENT AGAIN (MANY TIMES I DRIVE THE VEHICLE WHILE ALONE, SO PROBLEM ISN'T ALWAYS EVIDENT.) ON JAN 30, 2015 I BROUGHT THE VEHICLE INTO NISSAN DEALERSHIP WITH THE SAME PROBLEM. AGAIN, THEY DETECTED CODES REGARDING THE PASSENGER OCCUPANT SENSORS AND THEY SAID THEY REPLACED THE SENSOR. FIVE DAYS LATER THE PROBLEM SHOWED UP WHILE WE WERE ON A LENGTHY TRIP. I BROUGHT THE VEHICLE IN AGAIN ON APRIL 9. THEY STATED THAT NO CODES SHOWED UP AND SUGGESTED IT PROBABLY WOULD BE OK. HOWEVER ON SEVERAL OCCASIONS THE PROBLEM SHOWED UP AGAIN, I BROUGHT IT BACK TO THE DEALERSHIP, EACH TIME THEY STATED THAT THEY DID A COMPUTER SCAN AND NO CODES SHOWED UP. I HAD TAKEN VIDEOS ON 3 OCCASIONS SHOWING THE VEHICLE IN MOTION AND SHOWING A PASSENGER IN THE FRONT SEAT AND SHOWING THE AIRBAG LIGHT ON INDICATING THE AIRBAG WAS NOT IN OPERATION. I OFFERED , EVEN ASKED IF THEY WOULD WATCH BUT THEY DECLINED. THEY SAID THAT EVERYTHING WAS FUNCTIONAL. THEY FURTHER TOLD ME THAT THE PRIMARY MEANS OF RESTRAINT WAS THE SEATBELT. I ASKED IF THEY WOULD CHECK TO SEE IF THE SENSOR WAS POSITIONED PROPERLY, HOWEVER THEY REFUSED, SAYING THAT NISSAN WOULD NOT AUTHORIZE ANY OTHER WORK TO BE DONE UNLESS THE COMPUTER SHOWED A PROBLEM. I AM LEFT NOT KNOWING OF MY VEHICLE IS SAFE.
Power train, Oct 12, 2015
I RECENTLY PURCHASED A 2014 NISSAN ALTIMA S WITH 48,000 MILES ON IT. AFTER DRIVING IT FOR FOUR MONTHS I RECENTLY STARTED HAVING AN ISSUE. AT FIRST I THOUGHT IT WAS BAD GAS BECAUSE THE CAR STARTED JERKING AND ACTING LIKE IT WAS NOT GETTING GAS. I PURCHASED THE STUFF FOR FUEL THAT YOU USE TO INCREASE THE OCTANE IN THE TANK AND FILLED UP THE TANK. THE CAR DROVE OK FOR A DAY OR TWO, THEN IT STARTED WITH THE FOLLOWING. WHEN I DEPRESSED ON THE ACCELERATOR AT A STOP LIGHT, IT WOULD TAKE ABOUT 30 SECONDS TO PULL OFF. AT THAT TIME THE LIGHT CAME ON AND I LOOKED AT THE OWNERS MANUAL AND IT STATED IT WAS A FUEL EMISSION ISSUE. FILL THE TANK WITH HIGH OCTANE GAS AND THE LIGHT SHOULD GO OUT IN A FEW TRIPS. THE ISSUE CONTINUED TO GET WORSE AS I WAS DRIVING SAT, 10/10/15. I WENT FROM PULLING OFF SLOWLY, TO WHEN I DEPRESSED THE ACCELERATOR IT WOULDN'T GO AT ALL UNTIL I KEPT PUTTING THE CAR IN PARK, THEN DRIVE, THEN PARK, THEN DRIVE MANY TIMES UNTIL IT DECIDED TO DRIVE. AT THAT POINT I DECIDED TO TAKE THE CAR HOME CAUSE THE ISSUE WAS GETTING WORSE. ONLY I NEVER MADE IT HOME THE CAR SUDDENLY DECIDED IT WOULD NOT GO MORE THAN 35 IN THE MIDDLE OF TRAFFIC. I WAS AN ACCIDENT WAITING TO HAPPEN. IN THE MIDDLE OF DRIVING IT JUST SLOWED DOWN IMMEDIATELY AND MADE THIS LOUD WHINING NOISE. HAD I NOT BEEN IN AN AREA WHERE I COULD PULL OVER IMMEDIATELY MY 72 YEAR MOTHER AND I WOULD HAVE BEEN TOAST.
Electrical system, Oct 12, 2015
THE NAVIGATION / RADIO SYSTEM REBOOTS ITSELF UNEXPECTEDLY WHILE THE DEVICE IS IN USE AND WHILE DRIVING.
Air bags, Oct 5, 2015, crash
AIR BAGS DID DEPLOY IN THIS IN VEHICLE AFTER BEING HIT HEAD-ON AND THEN FROM THE REAR. THE CAR IS A TOTAL LOSS. THE DRIVER (MY DUUGTER'S HEAD HIT THE WINDSHEILD)
Air bags, Seat belts, Oct 1, 2015
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT NOTICED A RIBBON HANGING OUT OF THE PASSENGER SIDE AIR BAG. IN ADDITION, THE SEAT BELT INDICATOR REMAINED ILLUMINATED AFTER A PASSENGER EXITED THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 42,854.
Electrical system, Air bags, Sep 21, 2015
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED, THE AIR BAG OFF WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 31,500.
Electrical system, Engine, Sep 17, 2015
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO ACCELERATE, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE OVER 25 MPH, THERE WAS AN LOUD ABNORMAL NOISE AND THE VEHICLE VIBRATED UNCONTROLLABLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.
Service brakes, Sep 11, 2015
RIGHT FRONT BRAKE HOSE (FLEX LINE) FAILED DUE TO RUBBING ON THE TIRE. TOTAL LOSS OF FRONT BRAKES... ROOT CAUSE-- HOSE HOLD DOWN CAME LOOSE...
Air bags, Sep 10, 2015
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. WHEN STARTING THE VEHICLE, THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR TURNED OFF WHEN A PASSENGER OCCUPIED THE SEAT. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SYSTEM NEEDED TO BE RESET. THE AIR BAG WAS REPLACED WITH A NEW SENSOR BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Air bags, Sep 8, 2015, crash
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE WAS PUSHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER ALSO SUSTAINED NECK AND BACK INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Service brakes, Sep 3, 2015
STARTED MY CAR BACKED OUT THE DRIVEWAY AND MY BRAKE PEDAL WENT TO THE FLOOR. I HAD NO BRAKES AT ALL. IT WAS TOWED TO A NISSAN DEALERSHIP ON 8/27/2015 AT 13:00. THE DEALER CALLED ME AT 10:00 AM ON 8/28/2015 TO INFORM ME THE BRACKET THAT HOLDS THE BRAKE HOSE HAD "BROKE, FELL OFF OR RUSTED OFF" ITS A 2014. ITS A YEAR OLD. THAT IS A HUGE SAFETY CONCERN TO ME. THEY DID NOT HAVE THE CAR REPAIRED UNTIL MONDAY 8/31/2015 14:09. PARTS BILLED WAS 46206-2J00A SPRING LOCK BRACKET, 46211-3TA0A BRAKE HOSE REAR, 46237-A4600 GASKET-BRAKE HO, AND 99MP-A4100P BRAKE FLUID. THIS REPAIR WAS NOT COVERED AND I PAID FOR IT AND OF COURSE FOR 3 DAYS OF A RENTAL CAR.
Electrical system, Aug 27, 2015
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. WHILE PARKED, THE VEHICLE FAILED TO RECOGNIZE THE KEY AND THE INCORRECT KEY WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE SHIFT LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 11/09/15*LJ THE CONSUMER STATED THE DEALER CHANGED THE BATTERY ON THE FOB. THE VEHICLE SEEMS TO BE REPAIRED. UPDATED 1/20/2016 *JS *CN
Electrical system, Exterior lighting, Engine, Aug 26, 2015
SINCE THE FIRST WEEK WE OWNED THE CAR, OCCASIONALLY THE SCREEN(BACK UP CAM, RADIO...) DOESN'T START, OR FAILS WITHIN FIRST MILE OF DRIVING- MAYBE 10 TIMES SINCE PURCHASE DATE. ON JULY 29, 2015- MORNING- CAR UPON START, NO SCREEN AND NO DASHBOARD. RESTARTED TWICE AND THEN FINE. AT 9:30 P.M. SAME DAY-- CLOSE TO HOME, SIDE MIRROR FAILURE WARNING SHOWED ON DASH- AND A SUBSEQUENT FAILURE OF SYSTEMS- INCLUDING BUT NOT LIMITED TO- GPS, SCREEN, TURN SIGNALS, HEADLIGHTS,HAZARD LIGHTS, ALL DASH INFORMATION. I PULLED INTO PARKING GARAGE AND ATTEMPTED TO OPEN WINDOW TO USE KEY FOB FOR GATE AND HAD NO OPERATING WINDOWS, INCLUDING SUNROOF OR LOCKS. PUT CAR IN PARK AND COULD NOT GET IT INTO ANOTHER GEAR.TRAPPED IN CAR FOR 15 MIN. WITH CAR RUNNING- PASSENGER DOOR THEN UNLOCKED. AAA CALLED. CAR RAN FOR 3 HRS. AAA DISABLED THE ELECTRICAL OPERATING THE FUEL PUMP. CAR TOWED TO COCHRAN IN PITTSBURGH. SINCE A RESTART RESETS THE COMPUTER, NO CODE ON DIAGNOSTIC WOULD BE FOUND. COCHRAN CONSIDERS THE SITUATION RESOLVED. NISSAN HAS A CASE # AND SEVERAL RECORDED (BY NISSAN) CONVERSATIONS HAVE OCCURRED WITH REGIONAL REP. AND THAT REP. WILL NOT SEND WRITTEN FINDINGS OF INVESTIGATION (CHECK THE I KEY)AS IT IS INTERNAL INFORMATION AND I WILL PAY ALL DIAGNOSTIC FEES ASSOCIATED. REP HAS NO TECHNICAL KNOWLEDGE AND HAS NO EXPLANATION OF WHAT AN I KEY IS OR HOW OR FOR WHAT IT SHOULD BE CHECKED. THERE IS A DIRECTIVE FROM NISSAN REGARDING THIS PROBLEM AS TOLD TO ME BY WRIGHT NISSAN, BUT AGAIN NOTHING WILL BE DONE WITHOUT THE CODE FROM DIAGNOSTIC COMPUTER. THIS CAN'T HAPPEN AGAIN- BUT IT WILL AND IT COULD BE CATASTROPHIC-THE INTERMITTENT, RANDOM, SYSTEMATIC FAILURE WILL HAPPEN- THE EXTENT AND ORDER OF EVENTS UNKNOWN - LEAVING US AN UNCERTAIN OUTCOME AND NO PLAN FOR RESPONSE IN THE GIVEN SITUATION. WE SUSPECT THE PROBLEM IS THE BCM AS ALERTED BY THE INTERNET RESEARCH, THE AAA DRIVER AND THE COCHRAN TECH.
Structure, Aug 26, 2015
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE PROTECTIVE SHIELD THAT COVERS THE ENGINE FRACTURED CAUSING THE UNDERSIDE OF THE VEHICLE TO BE EXPOSED AND DAMAGE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PROTECTIVE COVER NEEDED TO BE REPLACED AND WOULD CAUSE OTHER FAILURES TO THE AIR CONDITION SYSTEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 11/09/15*LJ *CN
Steering, Power train, Vehicle speed control, Equipment, Aug 25, 2015
I PURCHASED A BRAND NEW 2014 NISSAN ALTIMA SV FROM BAKER NISSAN NORTH IN HOUSTON, TEXAS (19630 NORTHWEST FWY, HOUSTON, TX 77065 (281) 890-5656). MY TRANSMISSION HAS FAILED TWICE (REPLACED THE FIRST TIME AND NOW HAVING TO BE REPLACED AGAIN) AND I HAVE BEEN GETTING THE RUN AROUND FROM THE DEALERSHIP. THIS ISSUE SHOULD NOT BE OCCURRING WITH A BRAND NEW VEHICLE. THEN TO TOP IT OFF I HAVE BEEN A LOYAL CUSTOMER AND HAVE PURCHASED A TOTAL OF FOUR CARS FROM THIS DEALERSHIP NOW. I FILED A CONSUMER AFFAIRS REPORT WITH NISSAN CORPORATION AND HAVE YET TO HEAR SOMETHING. I ALSO CALLED THE DEALERSHIP AGAIN TO SPEAK WITH SOMEONE IN CHARGE SUCH AS THE GENERAL MANAGER AND THEY INFORMED ME TO CONTACT THE CONSUMERS AFFAIRS DEPARTMENT WITH NISSAN CORPORATION. THEY SAID THEY HAVE A CHAIN OF COMMAND TO FOLLOW AND THAT WOULD BE MY BEST BET OF GETTING THE SITUATION RESOLVED. I WOULD LIKE THIS SITUATION TO BE INVESTIGATED AND JUSTICE. I DO NOT SPEND MY HARD EARNED MONEY TO HAVE A CAR THAT IS NOT OPERATING PROPERLY AND COULD PUT MY LIFE AND OTHERS IN DANGER. IT COMES DOWN TO THE FACT THAT THIS CAR IS A LEMON AND I SHOULD BE GIVEN BRAND NEW TRANSPORTATION OR THE DEALERSHIP SHOULD PURCHASE THE CAR AND PAY OFF THE LOAN AND LET ME TAKE MY BUSINESS ELSEWHERE....... I ALSO HAVE COPIES OF MY MAINTENANCE RECORDS FOR DOCUMENTATION PURPOSES.....THANK YOU IN ADVANCE FOR YOUR TIME AND EFFORT. I LOOK FORWARD TO HEARING FROM YOU SOON. *TR..UPDATED 11/05/15 *BF THE CONSUMER ALSO STATED THE AC WAS BLOWING OUT HOT AIR, THEN COOL AIR AND THE STEERING WHEEL WAS HARD TO TURN. UPDATED 11/25/15.*JB *DT *AS
Electrical system, Aug 25, 2015
I HAVE A LEASED 2014 NISSAN ALTIMA THAT ON 2 OCCASIONS WHILE DRIVING FAILED TO SHIFT INTO THE NEXT GEAR. THE LAST TIME WAS 08/21/15, THE MALFUNCTION INDICATOR LIGHT CAME ON. I HAD MY KIDS IN THE CAR I COULD NOT MAINTAIN SAFE DRIVING SPEED AND HAD TO PUT ON MY HAZARD LIGHTS, PULL OVER AND RESTART THE CAR TWICE. THE LIGHT STAYED ON BUT THE CAR RESUMED NORMAL FUNCTION. THE NEXT DAY I TOOK IT EARLY TO BAY RIDGE NISSAN DEALER THEY LOOKED AT IT AND SAID THERE WAS A PASS CODE THAT SHOWED UP BUT THEY DIDN'T KNOW WHAT THE CODE MEANT OTHER THAN THERE WAS AN ALERT FROM THE CAR. THE COULDN'T REPLICATE THE PROBLEM OR SAY WHY THE ISSUE HAD HAPPENED OR GIVE ANY GUARANTEES THAT IT WOULD NOT OCCUR AGAIN WHICH IS A POTENTIAL DANGEROUS DRIVING CONDITION BUT PROCEEDED TO CHARGE ME $260 FOR DIAGNOSTICS ON A NEW CAR I LEASED THAT HAS WARRANTY.
Air bags, Aug 10, 2015
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE CONTACT STATED THAT WHEN AN ADULT PASSENGER WAS SEATED IN THE FRONT PASSENGERS SIDE SEAT, THE AIR BAG WARNING LIGHT ILLUMINATED INDICATING THAT THE FRONT PASSENGER SIDE AIR BAG WAS DEACTIVATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHEN AN ADULT PASSENGER SAT IN THE FRONT PASSENGERS SIDE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Power train, Vehicle speed control, Aug 9, 2015
TRANSMISSION FAILS ON THE HIGHWAY THIS IS THE SECOND TIME FOR A BRAND NEW CAR. I HAD MY CHILD IN THE CAR THIS TIME. THE VEHICLE SUDDENLY LOSES POWER . THE FIRST TIME IT OCCURRED WAS @ 3000 MILES . THE SECOND TIME IS AT 13000 MILES. THE BIGGEST RISK IS BEING REAR ENDED BY THE VEHICLE BEHIND DUE TO THE SUDDEN LOSS OF POWER AND NISSAN KNOWS THEIR CVT FOR ALTIMA AND ROGUE 2014 IS AN ISSUE, NO MOVE FROM MANUFACTURER TO REPLACE THE CAR OR RECALL ALL CARS IN QUESTION
Air bags, Aug 4, 2015
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. WHILE DRIVING AT 10 MPH, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,500. UPDATED 12/03/15*LJ *CN
Electrical system, Air bags, Seats, Aug 3, 2015
THE PASS. SIDE AIR BAG OFF LIGHT DO NOT ALL WAYS TURN OFF WHEN SOMEONE IS SETTING IN PASS. SEAT. NISSAN LAST YEAR HAD A RECALL FOR THIS PROBLEM, THEY RELOADED THE OCS SOFTWARE FOR THIS PROBLEM. I HAVE HAD 3 PROBLEM SO FAR SENSE THE RECALL. MOST OF THE TIME THERE IS NO ONE BUT ME IN THE CAR SO I DO NOT HAVE A IDEA OF HOW OFTEN IT COULD HAD FAIL IF SOMEONE WAS IN THE PASS. SEAT WITH EVERY TRIP. I HAVE ONLY TAKEN THE CAR ONCE TO THE DEALER FOR THIS PROBLEM BECAUSE THE FIRST TIME I DID NOT THINK ANYTHING ABOUT IT. THE SECOND TIME I TOOK IT TO THE DEALER AND AFTER CHECKING IT OUT, THEY TOLD ME THAT THERE WAS NOTING THEY COULD OR WOULD DO BECAUSE THEY HAD NO FAILURE AND THAT NISSAN WILL NOT LET THEM REPLACE ANY PARTS UNLESS THERE IS A FAILURE AS NISSAN WILL NOT PAY FOR THE ITEM. OPEN REF.# 19611123 WITH NISSAN AND WAS TOLD ABOUT THE SAME THIN, EXCEPT NISSAN SAID THAT IT WAS THE DEALER CALL BUT THEY WOULD NOT PAY FOR NO FAILURE PART REPLACEMENT. I BELIEVE IS A SAFETY PROBLEM AND SOMEONE WITH POWER SHOULD LOOK INTO IT, DO TO THE FACT THERE HAVE ALREADY BEEN A RECALL FOR THIS PROBLEM. NO ONE I TALK TO AT THE DEALER OR ON THE PHONE TO NISSAN WOULD OR COULD DO ANYTHING ABOUT IT. THE INTERNET HAS MANY WRITE UP ABOUT THIS PROBLEM THAT NO ONE WILL DO ANYTHING ABOUT. I GUESS THEY ARE WAITING FOR SOMEONE TO BE BADLY INJURED OR KILLED TO TAKE THE PROBLEM SERIOUS.