2014 Nissan Altima
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 1,113 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Altima model years with reports.
Of the 2014 reports, 51 involved a crash and 8 involved a fire. 58 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Representative owner complaints
1,113 reports, newest first.
Air bags, Apr 10, 2015
THIS ISSUE IS REGARDING THE PASSENGER AIR BAG LIGHT THAT TURNS ON EVEN WHEN THERE IS AN ADULT PASSENGER OCCUPYING THE SEAT. THE WEIGHT OF THE ADULT PASSENGER (150LBS - 180LBS) IS MUCH HIGHER THAN THE THRESHOLD FOR ACTIVATING THE AIR BAGS. HAVE TAKEN TO THE NISSAN DEALERSHIP AND COMPLAINED ABOUT THIS ISSUE DURING MY 3 SERVICE VISITS, BUT EVERY TIME I GET A RESPONSE THAT THERE ARE NO ISSUES WITH THE SENSORS AND THERE ARE NO PENDING RECALLS. IT TOOK ME A LOT OF EFFORT TO MAKE THEM UNDERSTAND WHAT I'M SAYING AND THE DEALERSHIP WAS OF NO HELP. THEY MADE ME BELIEVE THAT THIS IS A NON-ISSUE AND I SHOULD IGNORE THE AIR BAG LIGHT. THIS IS A VERY SERIOUS ISSUE AND I'VE NOW A VIDEO/PHOTO EVIDENCE WITH DIFFERENT ADULTS IN THE PASSENGER SEATS. FURTHER, THIS IS VERY ERRATIC. AT ONE INSTANCE, I'VE HAD MY WIFE SIT IN THE PASSENGER SEAT WHILE THE AIR BAG LIGHT WAS OFF AND SUDDENLY TURNED ON WHEN WE WERE CRUISING AT 65MPH ON THE HIGHWAY, THE LIGHT SUDDENLY TURNED ON. IT'S CAUSED A BRIEF PANIC AND WE HAD TO STOP, RE-START THE ENGINE AND THEN IT WORKED FINE. WE'RE VERY SCARED TO RIDE A PASSENGER AND THE DEALERSHIP IS OF NO HELP. I SEARCHED ONLINE AND FOUND MANY OTHER USERS HAVING SIMILAR CONCERNS WITH NO RESOLUTION. THIS IS A VERY VERY SERIOUS SAFETY ISSUE AND WOULD REQUEST THE ERRATIC AND FAULTY AIR BAG PROBLEM BE RESOLVED BEFORE WE WAIT TO HEAR ABOUT SOME CASUALTY BECAUSE OF FAULTY AIRBAGS FROM NISSAN. *TR
Back over prevention, Apr 8, 2015
BLIND SIDE ZONE DETECTION ON BOTH SIDES OF THE VEHICLE MALFUNCTION DURING TIMES OF RAINY WEATHER. I HAVE TAKEN THE CAR INTO DEALERSHIP SEVERAL TIMES FOR THIS ISSUE AND FILED A COMPLAINT WITH NISSAN ( CASE # [XXX] BEING HANDLED BY [XXX]). BOTH DEALERSHIP AND NISSAN HAVE SAID THAT THIS ISSUE CAN NOT BE REPAIRED. AT ISSUE IS THAT DURING RAINY WEATHER THE BLIND SPOT WARNING LIGHTS COME ON WITH NO VEHICLES IN THIS SPOT. THIS CAUSES THE DRIVER TO SWERVE THE CAR TO GET OUT OF THE WAY OF A PHANTOM VEHICLE. THIS ALMOST RESULTED IN AN ACCIDENT IN FLORIDA ON I-10 THIS PAST MONTH. BOTH DEALERSHIP AND NISSAN STATED TO ME THAT IN THE OWNERS MANUAL IT STATES THAT THIS SAFETY OPTION MAY MALFUNCTION DURING RAINY WEATHER. SO NISSAN KNOWS ABOUT THIS PROBLEM BEFORE THE CAR IS SOLD, IT IS IN THE OWNERS MANUAL, BUT REFUSES TO FIX THE PROBLEM. 1. WHY DOES NISSAN "TOUT" THIS SAFETY FEATURE WHEN THEY KNOWINGLY KNOW THAT IT MAY MALFUNCTION WHEN THE DRIVER NEEDS IT THE MOST? 2. ALTHOUGH IT IS STATED IN THE OWNERS MANUAL THAT THIS IS A PROBLEM, THE OWNERS MANUAL IS NOT GIVEN TO THE CUSTOMER NOR MADE AVAILABLE TO READ BEFORE THE PURCHASE OF THE VEHICLE. HOW IS THE OWNER TO KNOW THAT THE SAFETY OPTION THEY ARE PURCHASING MAY MALFUNCTION DURING THE TIME THEY NEED TO USE IT THE MOST? 3. NISSAN'S RESPONSE TO THE ABOVE IS TO JUST TURN OFF THE SAFETY EQUIPMENT YOU BOUGHT DURING RAINY WEATHER. THIS IS AN UNACCEPTABLE RESPONSE TO A BIG SAFETY ISSUE WITH THIS CAR. 4. AN ACCEPTABLE REMEDY TO THIS PROBLEM IS: A. FIX THE PROBLEM. B. RETURN MY MONEY TO ME AND I WILL GIVE THE CAR BACK. C. MAKE THE SAME OPTIONS AS A AND B ABOVE TO ALL OTHER CUSTOMERS. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Apr 5, 2015
LIGHT DEPICTING THAT PASSENGER AIR BAG WAS OFF WHILE MY WIFE WAS IN THE PASSENGER SEAT. LIGHT CAME ON AND STAYED ON FOR 40 MILES. THE FIRST TIME I NOTICED THIS, A SOFTWARE UPDATE WAS RUN AND I WAS TOLD THAT THE PROBLEM WAS RESOLVED. IT HAPPENED AGAIN AND I WAS TOLD THAT THE CAR WAS SHOWING A FAULTY IN THE SENSORS BELOW THE SEAT AND THEY WERE REPLACED AND I WAS TOLD THE PROBLEM WAS RESOLVED. YESTERDAY THE PROBLEM SURFACED AGAIN. *TR
Electrical system, Air bags, Seats, Mar 26, 2015
THE FRONT PASSENGER AIR BAG LITE STAYS ON WHILE THE PASSENGER IS SEATED.INDICATING THE AIR BAG IS IN-OPERATIVE. THE DEALER PERFORMED UPDATES, BOTH SOFTWARE AND HARDWARE. THE PROBLEM WAS NEVER FIXED ! AFTER DEMANDING A FACTORY ENGINEER TO INSPECT THE CAR, THE RESULT WAS: SOME OF THESE CARS , THIS FAILURE WILL HAPPEN, AND THERE IS NOTHING THAT CAN BE DONE" HIS RECOMMENDATION WAS , DRIVE TO THE SIDE OF THE ROAD, TURN OFF THE CAR AND RE-START THE CAR AND THE "COMPUTER" WILL BE RESET ! NOW IN EXCESS OF 4500 MILES, IT STILL FAILS ! *TR
Air bags, Mar 23, 2015
HELLO, I HAVE TAKEN MY BRAND NEW NISSAN ALTIMA 2014 4 TIMES TO THE DEALERSHIP FOR THE PROBLEM NISSAN HAS BEEN HAVING. WHEN THERE IS SOMEONE OVER THE WEIGHT LIMIT SITTING IN THE PASSENGER SIDE THE AIR BAG LIGHT THAT INDICATES IF ITS ON OR OFF DOES NOT COME OFF. STATING THAT THE AIRBAG IS OFF EVEN THOUGH SOMEONE IS SITTING IN HE PASSENGER SIDE WITH THE WEIGHT REQUIREMENT. IT ALL STARTED ON 11/10/14 AND WAS TOLD NOTHING WAS WRONG, TOOK IT AGAIN ON 1/14/15 AND THEY SAID THEY FOUND A CODE ( B00A0-00) INDICATING THE AIRBAG WOULD TURN OFF. THEY TOLD ME THEY FIXED THE PROBLEM BY REPLACING THE SENSOR AND CONTROL UNIT AND PERFORMED ZERO POINT RESET. THE PROBLEM CAME BACK AGAIN ON 2/3/15 AND WAS TOLD THAT THERE IS NOTHING WRONG AND THAT IF IT HAPPENS JUST PULL OVER AND TURN OFF THE CAR UNTIL THE LIGHTS TURN OFF AND DOES NOT COME BACK ON. TOOK IT AGAIN FOR THE SAME PROBLEM IN MARCH AND WAS TOLD THAT THEY COULD NOT DO NOTHING EVEN THOUGH THEY KNEW IT WAS NOT WORKING AS INTENDED. *TR
Air bags, Mar 23, 2015
WE WERE ONE OF THE 2014 NISSAN ALTIMA'S THAT WAS EXPERIENCING THE PASSENGER AIR BAG ISSUE: EVEN THOUGH A FULL-SIZED ADULT WAS SITTING IN THE SEAT, THE "AIR-BAG OFF" WOULD BE ILLUMINATED. IT WAS BROUGHT IN UNDER THE RECALL IN ROUGHLY OCTOBER OF 2014. AFTER GETTING THE CAR BACK, WE IMMEDIATELY NOTICED THAT THE LIGHT WAS STILL COMING ON WHEN A PASSENGER WAS PRESENT. WE WERE TOLD THAT IT COULD BE DUE TO HUMIDITY, AS WE LIVE IN FLORIDA. BUT EVEN DURING THE WINTER MONTHS IT STILL READ THAT THE AIR BAG WAS OFF. THIS IS CONCERNING IF IT IS A SAFETY ISSUE AND NISSAN IS NOT PROPERLY FIXING THE ISSUE. I HEARD RECENTLY ON THE NEWS THAT MORE COMPLAINTS ARE COMING FORWARD AND I WANTED TO MAKE SURE MY VOICE WAS HEARD. THANK YOU. *TR
Engine, Mar 19, 2015
SINCE I LEASED MY CAR IN MAY2014 I FORGOT TO TURN THE ENGINE OFF 4 TIMES . TWICE IT RAN ALL NIGHT IN MY GARAGE BUT FORTUNATELY THE GAS FUMES DID NOT ENTER MY HOUSE WHILE I WAS SLEEPING. I BELIEVE ITS BECAUSE I'M NOT USE TO THE KEYLESS IGNITION SYSTEM. AT FIRST I THOUGHT I MISTAKENLY STARTED THE ENGINE WITH THE REMOTE START CAPABILITY WHILE THE KEY WAS IN MY POCKET. I REPORTED THE PROBLEM TO THE CAR DEALER AND AT MY REQUEST THEY DISENGAGED THE REMOTE START FEATURE ON THE VEHICLE, RECENTLY THE CAR WAS LEFT RUNNING ALL NIGHT FOR THE SECOND TIME SO I APPARENTLY FORGOT TO TURN IT OFF, I AM ELDERLY AND HARD OF HEARING AND CAN HARDLY HEAR THE ENGINE RUNNING, I WEAR A HEARING AID. IT RUNS VERY QUIETLY. ONCE I LOANED MY DAUGHTER THE CAR AND SHE ENCOUNTERED THE SAME PROBLEM OF NOT TURNING OFF THE ENGINE, I LEARN FROM INTERNET POST THAT COUNTLESS REPORTS HAVE BEEN MADE AND SEVERAL DEATHS BY CARBON MONOXIDE ENTERING HOMES HAVE OCCURRED DUE TO THIS PROBLEM, I UNDERSTAND THE KEYLESS IGNITION SYSTEM HAS BEEN AROUND FOR MANY YEARS AND IS INSTALLED IN MANY DIFFERENT VEHICLES, I WAS NOT AWARE OF IT UNTIL I GOT MY CAR. I FEEL A SAFETY RECALL SHOULD BE ISSUED TO CORRECT THE PROBLEM BEFORE MORE PEOPLE GET KILLED, THE PUBLIC SHOULD BE MADE AWARE OF IT WITHOUT FURTHER DELAY SINCE COUNTLESS REPORTS HAVE ALREADY BEEN MADE. PLEASE ACKNOWLEDGE RECEIPT OF MY REPORT. THANK YOU. *TR
Service brakes, Mar 18, 2015
BRAKES MAKE A LOUD NOISE WHEN PRESSED. DEALERSHIP REPLACED ROTOR BRAKE, CALIPER ASSY - REAR RH, W/O PADS OR SHIMS, PAD KIT - DISC BR, BRAKE FLUID, HARDWARE KIT - REAR DISC BRAKE PAD. *TR
Steering, Mar 10, 2015
DRIVING AT SPEEDS HIGHER THAN 50MPH CONSTANT STEER CORRECTIONS NEED TO BE DONE IN ORDER TO KEEP THE CAR SAFELY BETWEEN LANES. THE CAR MOVES LEFT AND RIGHT AND CANNOT KEEP A STRAIGHT LINE WITHOUT CONSTANTLY NEEDING TO CORRECT THE STEERING. THIS IS ON CALM WEATHER TODAY 3/10/2015, OUTSIDE TEMPERATURE 49 DEGREES, WIND SPEED 2 MPH FOR WOODBURN, OR AREA ACCORDING TO WEATHER.COM. EVEN IF THERE IS NO WIND, THE CAR FEELS LIKE THERE ARE CROSS WINDS. THIS CAN BE A VERY DANGEROUS PROBLEM AND COMPLAINS FROM OTHER OWNERS ARE ALL OVER THE INTERNET INCLUDING AT THE DEALER'S SERVICE CENTERS. I AM WORRIED ABOUT HIGHER WIND SPEEDS AND HOW DANGEROUS THAT CAN BE WITH A CAR THAT CANNOT KEEP A STRAIGHT LINE DUE TO THE FACT THAT IT HAS A ELECTRIC STEERING ASSIST THAT DOESN'T FEEL LIKE IT IS SPEED SENSITIVE. IT IS DANGEROUS AS UNEXPECTED LANE SWERVING CAN CAUSE MAJOR ACCIDENTS AT HIGHER SPEEDS. SOMETHING NEEDS TO BE DONE TO CORRECT THE STEERING ASSIST AND OFFER A MORE SMOOTHER RIDE AND A BETTER HANDLING EXPERIENCE ON HIGHWAYS. THE DEALER SERVICE CENTERS CAN'T DO ANYTHING TO CORRECT THE PROBLEM AND ARE TELLING YOU TO DEAL WITH IT AND LEARN HOW TO DRIVE THE CAR. *TR
Air bags, Mar 6, 2015
THIS IS AN ONGOING PROBLEM. THE INFORMATION PROVIDED ABOVE IS APPROXIMATE AS I DIDN'T KNOW IT WAS AN ISSUE UNTIL A RECALL FROM MY NISSAN DEALER ON APRIL 22' 2014. SINCE THEN I HAVE HAD IT BACK TO THE DEALER TWO MORE TIMES FOR THE SAME INCIDENT ONLY TO BE TOLD IT COULD NOT BE FIXED, BUT THEY GAVE ME A PROCEDURE TO GET AROUND THE ISSUE. THE ISSUE INVOLVES THE AIR BAG LIGHT ON THE PASSENGERS SIDE STAYING LIT EVEN WHEN THERE IS AN ADULT IN THE SEAT. THE LIGHT ON MEANS THE PASSENGERS AIR BAG IS DISABLED. I AM TOLD TO CHECK LIGHT WHILE THE CAR IN ON AND IN PARK AND IF ON, HAVE THE PASSENGER STAY PERFECTLY STILL FOR ABOUT EIGHT SECONDS, UNTIL THE LIGHT GOES OUT. SOMETIMES THIS WORKS, SOMETIMES IT DOESN'T. OCCASIONALLY I HAVE TO SHUT OFF THE ENGINE AND RESTART IN ORDER FOR THIS TO WORK. MOST TIMES, I FORGET TO CHECK THE LIGHT ONLY TO NOTICE IT ON WHILE DRIVING. THIS IS NOT ACCEPTABLE. I WORRY ABOUT NOT NOTICING AND HAVING A FRONT END ACCIDENT. SURELY IN THIS DAY AND AGE NISSAN ENGINEERS CAN FIND A FIX. *TR
Vehicle speed control, Mar 5, 2015
TL*THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT AFTER BEING IDLE, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE ACCELERATOR PEDAL WAS DEPRESSED AGAIN AND THE VEHICLE OVER ACCELERATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Engine, Feb 25, 2015
PULLING INTO A PARKING LOT WITH BRAKE ON THE CAR ACCELERATED BY ITSELF AND JUMPED THE CURB. WHEN THE BACK TIRES BOUNCED OVER THE CURB THE CAR STOPPED ACCELERATING.
Power train, Feb 23, 2015
WHILE TRAVELING AT 65 MPH ON THE HIGHWAY, THE RPMS BEGAN JUMPING. IT WAS ACTING LIKE THE TRANSMISSION WAS SLIPPING. THEN AFTER STOPPING, THE TRANSMISSION TOOK SEVERAL SECONDS TO GO INTO GEAR. A SHORT TIME LATER, THE CAR WOULD NOT ACCELERATE OVER 60MPH. TOOK TO THE DEALER AND THEY SAID THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE CAR HAD UNDER 20,000 MILES ON IT. I HAVE READ THAT THIS IS A VERY COMMON PROBLEM WITH NISSAN CVT TRANSMISSIONS AND SOME OWNERS HAVE HAD THEIR TRANSMISSIONS REPLACED 5 TIMES. *TR
Equipment, Feb 18, 2015
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT THE NAVIGATION SCREEN FAILED TO RESPOND WHILE NAVIGATING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100. UPDATED 4/21/15*CN UPDATED 9/22/2017*CN
Air bags, Feb 12, 2015
THE FIRST INCIDENCE WAS IN OCTOBER, 2014; MY WIFE WAS SEATED IN FRONT PASSENGER SEAT WHILE THE CAR WAS IN MOTION, WHEN THE PASSENGER AIR BAG OFF LIGHT LIT UP INDICATING THE AIR BAG SYSTEM FOR FRONT PASSENGER WAS TURNED OFF. SINCE SHE WAS SEATED NORMALLY WITH FULL WEIGHT ON THE SEAT..WE WERE LED TO BELIEVE THE AIR BAG SYSTEM WAS NOT FUNCTIONING PROPERLY. THE ONLY WAY TO GET THE SYSTEM FUNCTIONING IS TO PULL OVER AND RESTART THE CAR. THE CAR WAS IMMEDIATELY TAKEN TO THE DEALERSHIP FOLLOWING THAT INCIDENCE. THE SERVICE ADVISOR, AT THAT TIME, CONFIRMED THAT MY CAR WAS NOT PART OF THE RECALLED AIR BAGS, HOWEVER, THEY REPROGRAMMED THE COMPUTER AND TOLD ME TO WATCH FOR ANY OTHER INSTANCES. THE MOST RECENT INCIDENT WAS ON 2/8/15, WITH THE SAME CONDITIONS. I QUICKLY SCHEDULED A SERVICE APPT FOR 2/12/15 & REFUSED TO LET ANYONE IN THE FRONT SEAT. WHILE AT THE DEALERSHIP ON 2/12/15, THE NISSAN SERVICE ADVISOR DISCUSSED WITH ME A TSB, WHICH SAID THAT "OCCUPANTS WHO ARE PROPERLY SEATED AND CORRECTLY USING THE SEAT BELT, SHOULD NOT CAUSE THE PASSENGER AIR BAG TO BE AUTOMATICALLY TURNED OFF." HE THEN HAD THE CARE INSPECTED BY A SERVICE TECH. FOLLOWING THE INSPECTION, THE SERVICE ADVISOR CAME TO ME AND NOTED THAT THE SYSTEM WAS NOT SHOWING ANY TROUBLE CODES. THEY TOLD ME THERE WAS NOTHING THEY COULD DO AND TO LET THEM KNOW IF I HAD ANYMORE TROUBLE. AT THIS POINT I REFUSED TO TAKE THE CAR OFF THEIR LOT UNTIL IT WAS FIXED - I DID NOT FEEL THAT MY FAMILY SHOULD BE SUBJECTED TO A POSSIBLE FAILURE OF THE AIR BAG SYSTEM, INJURY, OR DEATH. IT APPEARED TO ME THAT THOSE OUTCOMES WERE 100% AVOIDABLE. AFTER A FEW CONVERSATIONS INCL THE SERVICE MANAGER, I WAS PROVIDED WITH A DEALER LOANER VEHICLE AND WAS TOLD THEY WOULD RESEARCH THE SITUATION. I HAVE ELEVATED THIS TO NISSAN'S CONSUMER AFFAIR SPECIALIST VIA THE 1 800 NISSAN 1, CALL CENTER. I HOPE A SOLUTION IS FOUND QUICKLY. *TR
Steering, Feb 2, 2015
I PURCHASED THE VEHICLE AND RIGHT AWAY I NOTICED THAT THE STEERING WAS NOT RIGHT. THE CAR EITHER GOES LEFT OR RIGHT WILL NOT STAY STRAIGHT. THIS IS A VERY DANGEROUS SITUATION BECAUSE YOU CAN NOT TAKE YOUR EYES OFF THE ROAD FOR A SECOND. THIS IS THE WORST DRIVING CAR I HAVE EVER DRIVEN. THE DEALERSHIP SAYS IT IS JUST THE NEW STEERING SYSTEM AND YOU HAVE TO GET USE TO IT. THIS IS A REAL PROBLEM AND NEEDS TO BE FIXED. THIS WILL CAUSE ACCIDENTS. HOPEFULLY NISSAN RECOGNIZES THIS QUICKLY AND COMES UP WITH A FIX. I WILL NOT BUY ANOTHER NISSAN PRODUCT. I AVOID DRIVING THE CAR WHEN POSSIBLE. *TR
Tires, Feb 2, 2015
NEW 2014 NISSAN ALTIMA CAME EQUIPPED WITH HANKOOK OPTIMA H426 P215/60R16 94T TIRES. TIRE BLEW ON FREEWAY GOING 55MPH WITH LESS THAN 16,000 MILES. DEALERSHIP THUS FAR CLAIMING IT IS A TIRE MANUFACTURING ISSUE. *TR
Seats, Feb 1, 2015
[XXX] JANUARY 31, 2015 DEAR SIR: I BOUGHT MY NISSAN, 2014 ALTIMA, IN MAY 2014. I HAVE SCIATIC NERVE PAIN THAT ORIGINATES FROM MY LOWER BACK AND RUNS DOWN MY LEGS SOMETIMES CAUSING ME TO FIDGET IN MY SEAT WHILE DRIVING. ON FOUR SEPARATE OCCASIONS, WHILE TRYING TO GET COMFORTABLE IN THE DRIVER SEAT, THE OUTSIDE OF MY KNEE HAS INADVERTENTLY COME IN CONTACT WITH THE OVERDRIVE OFF SWITCH LOCATED ON THE INSIDE POTION OF THE SHIFT HANDLE ON THE CENTER CONSOLE. WHEN THE OVERDRIVE OFF BUTTON IS ENGAGED, I EXPERIENCE A SUDDEN LOSS IN POWER AND THE ENGINE SEEMS TO CONVULSE AND SHUDDER. I IMMEDIATELY PULL OVER, USUALLY IN HEAVY TRAFFIC, TO TRY TO GET OUT OF THIS MODE. LUCKILY, THIS HAS NOT HAPPENED TO ME WHILE I WAS ON THE HIGHWAY, BUT RATHER AT ABOUT 35 MPH IN HEAVY TRAFFIC CONDITIONS. I FIND IT TO BE AN EXTREMELY DANGEROUS SITUATION WHICH LUCKILY HAS NOT LED TO ANY TRAFFIC ACCIDENTS. I SEE ABSOLUTELY NO NEED OR ANY SITUATION WHERE I WOULD EVER USE THIS SYSTEM AND THEREFORE SEE NO REASON TO EQUIP THE CAR WITH THIS FEATURE. EVERY TIME I DO THIS, I FEEL I AM DOING DAMAGE TO THE ENGINE OR PERHAPS LEADING TO SOME HUGE EXPENSIVE REPAIR BILL DOWN THE ROAD. AT THE VERY LEAST, THE BUTTON SHOULD HAVE BEEN PLACED IN A POSITION WHERE IT CANNOT BE INADVERTENTLY PUSHED. IT SHOULD HAVE BEEN PLACED IN A SPOT WHERE YOU WOULD HAVE TO INTENTIONALLY ACCESS IT. I FIND IT TO BE A SAFETY HAZARD AND A CONCERN FOR DOING EXPENSIVE DAMAGE TO THE VEHICLE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Jan 28, 2015
THE "PASSENGER AIR BAG" LIGHT SPORADICALLY COMES ON WHEN SOMEONE IS SITTING IN THE FRONT PASSENGER SEAT. THIS HAS HAPPENED MORE THAN ONCE AND BECAME MORE OBVIOUS AFTER AN AIRBAG RECALL SOMETIME LAST YEAR. IT WILL COME ON WHILE DRIVING AND THEN TURN ITSELF OFF AGAIN AFTER 5MIN OR SO. I HAVE RESEARCHED THIS, AND FOUND OTHER NISSAN DRIVERS WITH THE SAME VEHICLE, OR OTHER MODELS REPORT THIS SAME ISSUE. NOT SURE IF THOSE REPORTING IT ALSO DID THE RECALL OR NOT, BUT IT IS AN OBVIOUS ONGOING PROBLEM. *TR
Power train, Jan 22, 2015
DRIVING IN MIDDLE LANE ON EXPRESSWAY IN CHICAGO, WHEN SLOWING DOWN FOR TRAFFIC ACCIDENT AGAIN I THOUGHT I WAS HIT FROM BEHIND BECAUSE MY CAR JUMPED. AS I CAME TO A COMPLETE STOP, CAR JUMPED AGAIN AND THEN DIED. TOWED TO THE DEALER, WAS FIRST TOLD IT WAS AN ECM DEFECT AND WOULD REPLACE UNDER WARRANTY. THEN RECEIVED A CALL THAT SOME OTHER ERRORS CAME UP REGARDING MY TRANSMISSION. THEY ARE GOING TO REPLACE MY TRANSMISSION BASED OFF THE ERROR BUT WILL HAVE TO PAY THE DEDUCTIBLE. THE ISSUE OF THE CAR JUMPING HAD BEEN HAPPENING PRIOR AND THEY COULD NOT REPLICATE THE PROBLEM. HAD THEY NOT FOUND THE OTHER ERRORS I WOULD HAVE PICKED UP THE CAR THINKING IT WAS FIXED AND THIS COULD HAVE HAPPENED AGAIN WHILE DRIVING 60MPH ON THE EXPRESSWAY AND POSSIBLE SERIOUS CONSEQUENCES FROM IT! I HAVE READY MANY REVIEWS ABOUT THE TRANSMISSION THEY HAVE A PROBLEM AND THEY DON'T WANT TO RECALL FOR IT! *TR
Electrical system, Jan 21, 2015
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO RECOGNIZE THE KEY AND DISPLAYED KEY INVALID. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Electrical system, Air bags, Jan 15, 2015
PASSENGER AIRBAG OFF LIGHT ILLUMINATES FREQUENTLY WHEN AN ADULT PASSENGER IS SEATED IN THE PASSENGER SEAT. AS A RESULT, IN THE EVENT OF A CRASH, PASSENGER WOULD NOT BE PROTECTED BY AIRBAGS. DEALER HAS ANALYZED AND INFORMED THAT VEHICLE IS OPERATING EXACTLY AS DESIGNED. VEHICLES HAS ALREADY BEEN REPAIRED PURSUANT TO RECALL CAMPAIGN 14V138000, BUT PROBLEM PERSISTS. *TR
Air bags, Jan 7, 2015, crash
TL-THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT A UNKNOWN SPEED, ANOTHER VEHICLE WAS DRIVING AT APPROXIMATELY 50 MPH, PAST A RED LIGHT AND CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACTS VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. DJR
Power train, Electrical system, Engine, Fuel/propulsion system, Jan 7, 2015
I HAVE NUMBER OF PROBLEMS WITH MY VEHICLE - 2014 ALTIMA SL. SEVERAL TIMES AFTER STOP AND GO TRAFFIC THE TRANSMISSION STOPS SWITCHING GEARS (SPEEDS). IT GETS STUCK ON A FIRST GEAR EQUIVALENT IN CVT TRANSMISSION. THE FIX IS TO RESTART THE VEHICLE, OBVIOUSLY THIS COULD BE DANGEROUS ON THE ROAD WHERE THERE ARE NO PLACES TO STOP. ANOTHER MAJOR PROBLEM IS A HEAD UNIT (NAVIGATION, RADIO, ETC). IT RESTARTS BY ITSELF NOW AND THAN, SOMETIMES RIGHT IN A MIDDLE OF THE HIGHWAY WHEN I'M TRYING TO FIGURE OUT WHAT EXIT TO TAKE AND I NEED THE GPS GUIDANCE. ITS ABSOLUTELY UNRELIABLE. I'M NOT COMPLAINING ABOUT THE QUALITY OF THE SOFTWARE HERE THAT IS TERRIBLE, BY THE WAY, BUT IN ANY SITUATION IT SHOULD NOT RESTART BY ITSELF! ANOTHER PROBLEM, AS MENTIONED BY OTHERS, IS MILEAGE. I GET MUCH LESS MILES AS ADVERTISED! THIS IS MY FIRST AND LAST NISSAN! *TR
Air bags, Jan 6, 2015
SINCE THE DAY I GOT THE VEHICLE THE PASSENGER AIR BAG WAS MALFUNCTIONING. THEY REPAIRED 5 TIMES BUT FAILED.FINALLY THEY PROPOSED A SETTLEMENT AGREEMENT BUT IT IS UNFAIR. MY REQUEST IS FOR A REPLACEMENT VEHICLE.