2001 Nissan Pathfinder
Problems, recalls and owner-reported issues
Suspension is the leading concern among 239 owner complaints filed for this model year. This is the 8th highest complaint count among 25 Pathfinder model years with reports.
Of the 2001 reports, 19 involved a crash and 2 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Steering, columnApr 20, 2011
NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, A MIXTURE OF SNOW/WATER AND SALT MAY ENTER AN ASSEMBLY LOCATION HOLE IN THE UPPER STRUT HOUSING, CAUSING WATER TO COLLECT AT THE MATING SURFACE OF THE STRUT HOUSING PANEL AND THE INNER HOOD LEDGE ASSEMBLY. OVER TIME, THIS SNOW/WATER AND SALT INTRUSION MAY RESULT IN CORROSION OF THE STRUT TOWER HOUSING IN SOME SUBJECT VEHICLES.
THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY THE STEERING COLUMN TO BREAK, RESULTING IN THE LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.
NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Campaign 11V244000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, filler pipe and capSep 18, 2007
ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, TENNESSEE, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA, DURING THE COATING PROCESS OF THE FUEL FILLER TUBE ASSEMBLY, AN INSUFFICIENT AMOUNT OF COATING MAY HAVE BEEN APPLIED AT THE LOWER MOUNTING BRACKET. THIS COULD RESULT IN AN OPENING IN THE COATING WHICH CAN ALLOW WATER TO ENTER AND MAKE CONTACT WITH THE BARE METAL OF THE TUBE.
THIS MAY RESULT IN SURFACE RUST BUT NOT PERFORATION OF THE TUBE. HOWEVER, IN THOSE AREAS OF THE COUNTRY WHICH USE HEAVY CONCENTRATIONS OF ROAD SALT IN THE WINTER, IF A MIXTURE OF SNOW/WATER AND SALT MAKES CONTACT WITH THE BARE METAL, CORROSION MAY OCCUR TO A DEGREE WHICH RESULTS IN PERFORATION OF THE TUBE. IN THIS CASE FUEL LEAKAGE MAY OCCUR WHEN FILLING THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL REPLACE THE FUEL FILLER TUBE ASSEMBLY WITH A NEW ONE WITH AN IMPROVED COATING PROCESS. THE RECALL BEGAN ON NOVEMBER 26, 2007. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Campaign 07V435000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsAug 30, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THE BRACKETS USED TO ATTACH THE TWO GAS STRUTS TO THE REAR DOOR (HATCH) MAY HAVE BEEN IMPROPERLY MADE. AT HIGH AMBIENT TEMPERATURES, THE INCREASE IN GAS PRESSURE IN THE STRUT(S) COULD CAUSE ONE OR BOTH BRACKETS TO BEND, RESULTING IN THE STRUTS DETACHING FROM THE BRACKET(S) WHEN OPENING OR CLOSING THE REAR DOOR.
IF BOTH STRUTS DETACH FROM THE BRACKETS, THE DOOR WILL RAPIDLY FALL DOWN, POSSIBLY STRIKING SOMEONE AND CAUSING SERIOUS INJURY.
DEALERS WILL REPLACE THE STRUT BRACKETS. OWNER NOTIFICATION BEGAN SEPTEMBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Campaign 01V282000 on NHTSA.gov
Representative owner complaints: equipment
45 reports, newest first. Show all
Equipment, Nov 30, 2006
THIS COMPLAINT IS IN REGARDS TO MY 2001 NISSAN PATHFINDER. THE 6-CD IN-DASH CHANGER DOES NOT WORK. IT MAKES A CLICKING SOUND WHEN YOU TRY TO PLAY A CD AND DISPLAYS "ERR2" ON THE SCREEN. AFTER RESEARCHING THIS PROBLEM ON THE INTERNET, I FOUND THAT HUNDREDS OF OTHER NISSAN OWNERS HAVE THIS EXACT PROBLEM. THE CD CHANGER IS RENDERED USELESS ONCE THIS HAPPENS. *JB
Equipment, Nov 10, 2006
MY NAME IS [XXX]AND I AM A OWNER OF 2001 NISSAN PATHFINDER THAT JUST HIT 78K MILES. THE FACTORY INSTALLED 6 DISC CHANGER DOESN'T SEEM TO BE WORKING. IT TAKES CDS AND MAKES NOISES AS IT SHUFFLES THE CDS BUT IT WON'T READ/PLAY ANY OF MY CDS. IT JUST GIVE ME AN ERROR "ERR2". CAN YOU PLEASE HELP ME IN THIS ISSUE. THERE ARE LOT OF FOLKS OUT THERE WHO ARE HAVING THE SAME PROBLEM. PLEASE SEE THE BELOW LINK: HTTP://FORUM.ECOUSTICS.COM/BBS/MESSAGES/4/171690.HTML. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Equipment, Oct 23, 2006
FACTORY CD CHANGER FOR 2001 PATHFINDER LE BECOMES JAMMED, WILL NOT PLAY CDS OR EJECT THEM, SHOWS AN ERROR CODE OF ERR2. AFTER DOING RESEARCH ON THE INTERNET, I FOUND OUT THAT THE UNIT IS MANUFACTURED BY CLARION AND THAT MANY OWNERS OF THE SAME VEHICLE HAVE HAD THE SAME PROBLEM. *NM
Equipment, Oct 19, 2006
SUBJECT VEHICLE IS 2001 NISSAN PATHFINDER LE 3.5. ERR 2 DIPLAYED ON STEREO/ CD PLAYER. SIX (6) CD'S IN UNIT CANNOT BE EJECTED. *NM
Equipment, Oct 17, 2006
I OWN 2001 NISSAN PATHFINDER AND THE CLARION BOSE 6 CD PLAYER KEEPS BRAKING DOWN. THIS IS THE THIRD FAILURE AND NISSAN NOR CLARION ARE WILLING TO FIX. MOREOVER I WAS SHOCKED TO FIND OUT THAT HUNDREDS OF OTHER USERS ACROSS DISCUSSION FORUMS ARE COMPLAINING ABOUT THE SAME PROBLEM. CLARION MADE A CRAP OF CD PLAYER SO THEY SHOULD STAY BEHIND THEIR PRODUCT. THANK YOU! *NM
Equipment, Oct 16, 2006
THE CD CHANGER IN THE NISSAN PATHFINDER 2001 HAS INHERENT DEFECT. IT APPEARS THAT THE MECHANISM INSIDE FAILS NO MATTER WHAT TYPE OF REPAIR IT GOES THROUGH. I CONTACTED BOTH NISSAN AND BOSE AND NO ASSISTANCE WHAT SO EVER. *NM
Equipment, Oct 16, 2006
I HAVE A 2001 NISSAN PATHFINDER LE THAT HAS APPROXIMATELY 74000 MILES ON IT. THIS SUMMER, THE OEM 6 DISC CD CHANGER BY CLARION IN THE CAR HAS STOPPED WORKING PROPERLY. IT WAS NOT USED INAPPROPRIATELY OR ABNORMALLY IN ANY WAY. I INSERTED A CD INTO IT, AND IT DISPLAYED "ERR2" ON THE SCREEN, AND BEGAN CLICKING REPEATEDLY, AND THE CD DID NOT PLAY AT ALL. I WAS ABLE TO EJECT ALL CD'S FROM THE CHANGER, BUT THE UNIT CONTINUES TO NOT WORK. IN SUBSEQUENT ATTEMPTS TO PLAY A CD IN THE CHANGER, THE SAME ERROR "ERR2" DISPLAYS AND I HEAR THE REPEATED CLICKING. I HAVE NOT TRIED TO REPLACE THE UNIT OR FIX THIS PROBLEM AT ALL. I HAVE DONE SOME ONLINE RESEARCH AND FOUND THAT THIS IS A VERY COMMON DEFECT IN NISSAN PATHFINDERS BY READYING/JOINING A FORUM WHERE HUNDREDS OF USERS ARE EXPERIENCING THE SAME PROBLEM. IN FACT, I HAVE FOUND PAY SERVICES DEDICATED TO REPAIRING THIS UNIT BECAUSE OF THE OVERWHELMING POPULATION OF USERS WITH THE SAME PROBLEM. I BELIEVE NISSAN SHOULD RESOLVE THIS ISSUE IMMEDIATELY. THANKS. *NM
Equipment, Oct 13, 2006
CD PLAYER SUDDENLY STOPPED WORKING WHILE IT WAS SWITCHING FROM ONE CD TO THE NEXT. I DID RESEARCH ON THE INTERNET AND FOUND THAT HUNDREDS OF PEOPLE ARE HAVING THE SAME PROBLEM WITH THE SAME PATHFINDER AT ABOUT THE SAME MILEAGE. THE DEALERSHIP INFORMED ME IT WOULD COST $500 TO REPAIR. THE CD PLAYER ATE UP MY CDS AND I CAN NOT GET THEM OUT UNLESS I TAKE APART THE DASH AND EVERY TIME I TURN ON THE IGNITION, I HEAR A SERIES OF CLICKING NOISES. THERE SHOULD BE A RECALL ON THIS DISK CHANGER. *NM
Equipment, Jan 31, 2006
CD CHANGER SYSTEM NO LONGER FUNCTIONAL IN VEHICLE, REPORTED TO NISSAN AND THEY REFUSED TO ASSIST. ERR2 OR ERR3 MESSAGE WHEN TRYING TO PLAY ANY CD, BOSE HEAD UNIT SEEMS TO WORK FINE, PROBLEM IS LIMITED TO THE CLARION 6-DISC CHANGER COMPONENT. OTHES HAVE REPORTED THIS SAME ISSUE, NISSAN NEEDS TO TAKE ACTION OR FACE LOSING BRAND LOYAL CUSTOMERS. *NM
Electrical system, Equipment, Oct 19, 2005
CD PLAYER IN 2001 NISSAN PATHFINDER WILL NOT WORK PROPERLY, IT WILL ONLY CLICK. I HAVE DISCOVERED FROM THE INTERNET NUMEROUS SIMILAR COMPLAINTS ABOUT AUDIO COMPONENTS.*JB
Equipment, Oct 14, 2005
FACTORY CD CHANGER FOR 2001 PATHFINDER LE BECOMES JAMMED, WILL NOT PLAY CDS OR EJECT THEM, SHOWS AN ERROR CODE OF ERR2. AFTER DOING RESEARCH ON THE INTERNET, I FOUND OUT THAT THE UNIT IS MANUFACTURED BY CLARION AND THAT MANY OWNERS OF THE SAME VEHICLE HAVE HAD THE SAME PROBLEM. I CONTACTED A NISSAN DEALERSHIP, THEY INFORMED ME THAT THE UNIT COULD BE REPAIRED FOR $230 PLUS LABOR AND THAT THERE WAS NO GUARANTEE. SOME CUSTOMERS HAVE REPORTED THAT THE PROBLEM OCCURRED AGAIN AFTER THE UNIT WAS REPAIRED AND/OR REPLACED. SINCE THE VEHICLE IS OUT OF BUMPER TO BUMPER WARRANTY, NISSAN REFUSES TO DO ANYTHING ABOUT IT. I'M NOT SURE IF ANYTHING HAS BEEN DONE ABOUT THIS, BUT FEEL IT IS SOMETHING THAT SHOULD BE RESEARCHED AND THAT NISSAN SHOULD ISSUE A RECALL ON.*JB
Equipment, Oct 4, 2005
AUDIO DISC PLAYER WILL NO LONGER ACCEPT ANY DISC FOR PLAY. *JB
Seats, Equipment, Apr 4, 2005, crash
2001 NISSAN PATHFINDER SE HAD PROBLEMS WITH AIR BAGS AND SEAT EQUIPMENT DURING A MAJOR ACCIDENT.*MR PRIOR TO THE ACCIDENT, THE CONSUMER PURCHASED AN AFTER MARKET WESTIN SAFARI LIGHT BAR, THE INSTALLATION OF THE BAR CAUSED THE AIR BAGS NOT TO DEPLOY. IT APPEARED THE WESTIN BAR PREVENTED THE SENSORS BEHIND THE FRONT BUMPER FROM BEING DEPRESSED IN ORDER TO ACTIVATE THE AIR BAGS. *JB
Engine and engine cooling, Equipment, Dec 1, 2004
MY 2001 PATHFINDER HAS HAD SOME MAJOR TROUBLES WITH STARTING. I HAVE HAD TO WAIT FOR A PERIOD OF MORE THAN A HALF OF AN HOUR TO GET IT STARTED AND I ALSO HAD TO CALL A TOW TRUCK, (I WAS OUT OF TOWN), AND WAIT FOR THREE HOURS BEFORE I RECEIVED A JUMP START, THE TOW TRUCK DRIVER SAID THAT THE BATTERY WAS FULL. I DECIDED TO DO SOME RESEARCH AND FOUND THAT THE 2001 PATHFINDER HAS BEEN RECALLED IN ASIA FOR THIS SAME PROBLEM. WHY IS NOTHING BEING DONE ABOUT THIS IN THE STATES? S I HAVE HAD THE SAME INCIDENT OCCUR THREE TIMES I AM UNSURE ABOUT EXACT DATES OF THEIR OCCURRENCES.*AK
Engine and engine cooling, Equipment, Nov 21, 2004
MY DAUGHTER'S SERVICE ENGINE CHECK LIGHT KEEPS COMING ON. SHE HAS PULLED OVER AT THE SIDE OF THE ROAD OVER AND OVER DUE TO THIS SINCE WE HAVE TOLD HER IT MAY BE UNSAFE TO CONTINUE DRIVING. AFTER DOING EXTENSIVE RESEARCH, I FIND THAT THOUSANDS OF 2001 NISSAN PATHFINDERS HAVE THIS PROBLEM. MILEAGE IS VERY LOW WHEN THIS OCCURS. I AM TAKING IT IN AGAIN TO HAVE ANOTHER "SENSOR" REPLACED BUT THIS DOES NOT SEEM TO SOLVE THE PROBLEMS AND THE CAR SHAKES BADLY.F HUNDRED/THOUSANDS ARE HAVING THIS PROBLEM WITH THE 2001, WHY HAS THERE NOT BEEN A RECALL? E SPENT 800 ON TIRES BECAUSE I WAS TOLD IT SHOOK DUE TO THIS, THEN THEY DECIDED IT WAS ANOTHER SENSOR.*AK
Electrical system, Equipment, Oct 30, 2004
FLAPPING NOISE COMING FROM ENGINE. WARNING LIGHTS CAME ON AND VEHICLE LOSS POWER. BELTS CAME APART GOING APPROXIMATED 65 MPH. TOWED INTO DEALERSHIP. FOUND BELTS MISSING FROM PULLEYS. DEALERSHIP INSTALLED DRIVE BELTS AND PERFORMS SEVERAL RECALL SERVICES RELATED TO 03V455000 & 03V4777000. ENGINE LIGHT STAYS ON. BATTERY DISCHARGES OVERNIGHT SEVERAL TIMES. ERRATIC IDLE/STALLS OVER TIME. AUGUST 2004 CAR STALLS ON FREEWAY DRIVING 65 MPH. CAR TOWED TO REPAIR SHOP THAT REPORTS LOSS OF SPARK ON CYL 2, BUT FAILS TO FIND PROBLEM. TOWED TO DEALERSHIP WHO FINDS ECM FAILURE. REQUIRES 800.00 TO FIX. *JB
Equipment, Sep 2, 2003
I AM ONE OF MANY WHO HAVE HAD THE OIL DIPSTICK BREAK OFF IN THEIR 2001 NISSAN SENTRA. I WAS ABLE TO REMOVE MINE USING SUPER GLUE AND A DOWEL ROD SAVING ME HUNDREDS OF DOLLARS. HOWEVER, ANYONE IS NOT AWARE OF THIS WILL HAVE TO DO WHAT NISSAN SUGGESTS AND THAT IS TO REQUIRE PEOPLE TO USE THEIR SERVICES FOR A DEFECTIVE PART OF NISSSAN'S DESIGN. I HAVE BEEN EXPOSED TO OTHER PLASTIC FAILURES WHERE UNDER HIGH TEMPERATURE AND PRESSURE (AN O-RING ON THE GROOVE IN THE PLASTIC) CAUSES PLASTIC TO BECOME BRITTLE.*AK
Seats, Equipment, Jun 17, 2003
IN LATE MAY OF 2003, THE DRIVER'S SEAT OF MY NISSAN PATHFINDER STOPPED WORKING AS FAR AS THE AUTOMATIC SEAT ADJUSTMENTS. I WAS NO LONGER ABLE TO MOVE THE SEAT FORWARD OR REVERSE USING THE SEAT'S AUTOMATIC SWITCH. THUS BEING STUCK IN A POSITION NOT EXACTLY THE WAY I WOULD NEED TO DRIVE. I CAN NOT MOVE THIS SEAT TO A PROPER AND SAFE AREA SO THAT I CAN OPERATE THE VEHICLE AS PRESCRIBED IN THE OWNER'S MANUAL. AS WITH ANY VEHICLE, THE SEAT SHOULD BE POSITIONED RELATIVE TO THE DRIVER'S ABILITY. I HAVE TO DRIVE CLOSER TO THE STEERING WHEEL THAT I WOULD LIKE. AS WELL AS MY GIRLFRIEND IS UNABLE TO DRIVE IT BECAUSE OF THE FACT IT WILL NOT MOVE FORWARD SO SHE CAN REACH THE PEDALS. SO IF I WAS TO BE HURT, SHE WOULD NOT HAVE A WAY TO GO. THIS IS COVERED IN THE NISSAN SERVICE BULLETIN NTB00095. THIS VEHICLE IS ONLY 2 YEARS OLD. IT IS A 2001 NISSAN PATHFINDER. THE MOTOR FOR THIS SEAT SHOULD NOT BE MALFUNCTIONING THIS EARLY IN A VEHICLE'S LIFE. I TOOK THE SAID VEHICLE TO THE SHEEHY NISSAN DEALERSHIP WHICH IS LOCATED IN MANASSAS, VIRGINIA. THEY INDICATED THAT THIS WAS NOT A RECALL NOR A WARRANTY PART. I HAVE THE GOLD WARRANTY WHICH [XXX] NEARS COVERS EVERYTHING ELSE. ALSO IT COVERS A DRIVER'S SEAT ASSEMBLY BUT NOT THIS PARTICULAR PIECE OR AS I WAS INFORMED THIS KIT. I HAVE CONTACTED THE NISSAN CONSUMER AFFAIRS OFFICE AND COMPLAINED AS WELL THAT THIS IS A SAFETY HAZARD AND IF FOR SOME REASON I AM DRIVING DOWN THE ROAD AND THE SEAT MOVES TO THE VERY FRONT POSITION, I AM UNABLE TO OPERATE THE VEHICLE AND COULD CAUSE MORE DAMAGE TO MYSELF, THE VEHICLE AS WELL AS ANOTHER OBSTACLE OR VEHICLE. WE HAVE HAD A 97 FORD THUNDERBIRD WITH A SERVICE BULLETIN AGAINST AND THE FORD DEALERSHIP AND FORD MOTOR COMPANY WAS GLAD TO CORRECT WITHOUT COST TO US. THIS WAS NOT A WARRANTY PART. THE VEHICLE AT THAT TIME WAS 6 YEARS OLD. I AM ASSUMING THAT NISSAN CORPORATION DOES NOT CARE ABOUT THEIR CUSTOMERS AND SAFETY AS THIS WAS INDICATED THAT NISSAN WOULD NOT FIX AT THEIR COST. THIS IS A MAJOR SAFETY ISSUE. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Seats, Equipment, May 25, 2001
ON THURSDAY MAY 24, 2001, I WENT TO PICK UP MY PATHFINDER AT CONCORD NISSAN. MY PATHFINDER WAS IN FOR WARRANTY WORK, ON THE POWER CONTROLS FOR THE DRIVER SEAT AND THE CD PLAYER. DEALER HAD INFORMED ME THAT MY 2001 NISSAN PATHFINDER LE, VIN#[XXX], IS READY FOR PICK UP. AS I GO OVER THE REPAIRS, I NOTICE THE FRONT DRIVER SEAT IS NOT BOLTED IN. I GO AND GET THE SERVICE MANAGER, [XXX] , AND WHEN HE COMES OUT, HE REALLY DOES NOT UNDERSTAND WHY I AM UPSET. AS [XXX] STANDS, CHEWING GUM WITH HIS HANDS BEHIND HIS BACK, HE CASUALLY SAYS, EVERYONE MAKES MISTAKES. I TRIED TO GET [XXX] TO SEE WHY IT IS SUCH A BIG CONCERN OF MINE, BUT I WAS UNABLE TO. I EVEN TOLD [XXX] THAT HIS I DO NOT GIVE A [XXX] ATTITUDE WAS UNSETTLING. I ASKED TO SEE IF THE MECHANIC IS QUALIFIED TO THE REPAIRS. I ASKED IF THERE WAS A TORQUE SPECIFICATION FOR THESE BOLTS AND I WAS TOLD, NOT EVERY BOLT HAS TORQUE REQUIREMENTS. THIS DEALERSHIP DID MAKE A HUGE MISTAKE BY NOT BOLTING IN THE DRIVER SEAT. I HAVE ASKED FOR A WRITTEN LETTER OF EXPLANATION OF HOW THIS COULD HAPPEN.THIS MISTAKE COULD HAVE BEEN CATASTROPHIC! BOLTS THAT HOLD A SEAT IN PLACE ARE NOT AN OPTION; THEY WERE ENGINEERED TO BE THERE FOR A REASON. IF THESE BOLTS HAD GONE UNNOTICED A SERIOUS ACCIDENT COULD HAVE OCCURRED, PERHAPS EVEN DEATH. THIS IS A MAJOR SAFETY ISSUE AND AT WHAT POINT IS A REPAIR FACILITY RESPONSIBLE FOR THE QUALITY OF WORK THEY DO AND SAFETY OF THEIR CUSTOMERS?*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Equipment, Mar 6, 2001
PRIOR TO BUYING VEHICLE, CONSUMER EXPRESSED INTEREST IN A TETHER ANCHOR, DEALER STATED THAT THIS PART COULD BE ORDERED AND INSTALLED, HOWEVER IT TOOK 2 WEEKS TO COMPLETE CONSUMER'S REQUEST AND CONSUMER HAD TO PAY FOR IT, CONSUMER IS ANGRY BECAUSE SHE FEELS ALL NEW VEHICLE SHOULD COME EQUIPPED WITH THE TETHER ANCHORS. *SLC