2002 Nissan Pathfinder
Problems, recalls and owner-reported issues
Suspension is the leading concern among 171 owner complaints filed for this model year. This is the 10th highest complaint count among 25 Pathfinder model years with reports.
Of the 2002 reports, 16 involved a crash and 1 involved a fire. 6 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 9, 2020
Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
Campaign 20V008000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 2, 2017
Nissan North America, Inc. (Nissan) is recalling certain 2002 Pathfinder and Infiniti QX4 vehicles. These vehicles are equipped with Takata air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Nissan will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began on March, 31, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 17V068000 on NHTSA.gov
Air bagsMay 15, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.
Campaign 15V287000 on NHTSA.gov
Steering, columnApr 20, 2011
NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, A MIXTURE OF SNOW/WATER AND SALT MAY ENTER AN ASSEMBLY LOCATION HOLE IN THE UPPER STRUT HOUSING, CAUSING WATER TO COLLECT AT THE MATING SURFACE OF THE STRUT HOUSING PANEL AND THE INNER HOOD LEDGE ASSEMBLY. OVER TIME, THIS SNOW/WATER AND SALT INTRUSION MAY RESULT IN CORROSION OF THE STRUT TOWER HOUSING IN SOME SUBJECT VEHICLES.
THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY THE STEERING COLUMN TO BREAK, RESULTING IN THE LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.
NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Campaign 11V244000 on NHTSA.gov
Air bags, frontalJul 6, 2010
NISSAN IS RECALLING FORTY-SIX CERTAIN MODEL YEAR 2002 PATHFINDER AND INFINITI QX4 VEHICLES MANUFACTURED FROM AUGUST 24, 2001 THROUGH AUGUST 28, 2001. THE AIR BAG INFLATOR CONTAINS PROPELLANT WAFERS THAT ARE REQUIRED TO PROPERLY DEPLOY THE FRONT PASSENGER AIR BAG. DUE TO IMPROPER PROPELLANT WAFER INSTALLATION DURING THE AIR BAG INFLATOR ASSEMBLY PROCESS, SOME AIR BAG INFLATORS MAY BE MISSING ONE OF THE WAFERS. AS A RESULT, THE REMAINING WAFERS IN THE INFLATOR USED FOR THE DEPLOYMENT OF THE FRONT PASSENGER AIR BAG MAY, OVER TIME, BREAK UP INTO POWDER DUE TO NORMAL VIBRATION EXPERIENCED WHILE DRIVING. THIS CAUSES THE COMBUSTION RATE OF THE PROPELLANT TO INCREASE INSIDE THE INFLATOR, WHICH CAN LEAD TO INTERNAL PRESSURE RISING SUDDENLY DURING AIR BAG DEPLOYMENT.
THE INFLATOR HOUSING MAY RUPTURE AND PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS.
NISSAN WILL NOTIFY THE OWNERS OF THE FORTY-SIX AFFECTED VEHICLES. DEALERS WILL REPLACE THE FRONT PASSENGER AIR BAG MODULE ASSEMBLY WITH A NEW ONE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 19, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
Campaign 10V312000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Representative owner complaints: service brakes
11 reports, newest first. Show all
Suspension, Service brakes, Oct 17, 2018
TL* THE CONTACT OWNS A 2002 NISSAN PATHFINDER. WHILE DRIVING 35 MPH, THE BRAKES FAILED. THE CONTACT STATED THAT FLUID LEAKED OUT OF THE BRAKE LINES DUE TO RUST ON THE STRUTS OF THE VEHICLE. DUE TO THE BRAKE FAILURE, THE VEHICLE CAME TO A COMPLETE STOP WHILE DRIVING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE BRAKES WERE REPLACED. STAR NISSAN (206-02 NORTHERN BLVD, BAYSIDE, NEW YORK 11361, (888) 457-6717) REPAIRED THE DRIVER'S SIDE STRUT PER NHTSA CAMPAIGN NUMBER: 11V244000 (STEERING, SUSPENSION), BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE PASSENGER SIDE STRUT BECAME FAULTY IN SEPTEMBER OF 2018. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 96,070.
Vehicle speed control, Service brakes, Mar 30, 2018, crash
MY CAR WONT STOP AND WHEN I PUSH THE BRAKES IT WILL PUSH THE GAS PEDAL OR GOT STOCK AND I ALL READY HAVE A TWO ACCIDENTS BECAUSE OF THAT FIRST I HIT A STORE WALL AND DAMAGE BIG TIME AND THE SECOND TIME DID A CEMENT POST SO I NEED TO KNOW IF IS THIS CAR OR WHAT
Steering, Suspension, Service brakes, Sep 14, 2015
BRAKES FAILED. TOOK CAR TO MECHANIC TO REPAIR 7/24/15. MECHANIC REPLACED BRAKE LINE AND BLED SYSTEM BUT RECOMMENDED WE CONTACT NISSAN REGARDING SEVERE CORROSION IN THE RIGHT FRONT STRUT HOUSING AREA. THE INNER FENDER HAD PULLED AWAY CAUSING THE BROKEN BRAKE LINE. WE WERE UNAWARE OF THE EXTENT OF THE CORROSION UNTIL OUR MECHANIC POINTED IT OUT TO US. WE HAVE PHOTOS OF THE AREA. WE TOOK THE CAR TO GREAT NECK NISSAN ON 9/2/15. AFTER INSPECTING THE CAR, THEY INFORMED US THAT CAMPAIGN #11V-244 WOULD BE REPAIRED AND THAT IT HAD BEEN PREVIOUSLY REPAIRED IN 2011 AT STAR NISSAN OF BAYSIDE, NY. THE DEALERSHIP HAD OUR VEHICLE FROM 9/2/15 UNTIL 9/9/15. ON 9/8/15 THEY INFORMED US THAT THE CAR HAD ADDITIONAL FRONT END ISSUES THAT WE WOULD BE RESPONSIBLE FOR, HOWEVER, THESE ISSUES WOULD NOT HAVE BEEN A FACTOR HAD THE STRUT HOUSING TOWER NOT BEEN SO SEVERELY DEFECTIVE. WE HAD TO TOW OUR CAR HOME FROM THE DEALERSHIP BECAUSE IT HAD NO BRAKES AND WAS UNSAFE. THE CAR IS NOW SITTING IN OUR DRIVEWAY UNUSABLE. WE DROVE THE CAR TO THE DEALERSHIP AND CANNOT DRIVE IT NOW (AFTER CAMPAIGN REPAIR). OUR MECHANIC INSPECTED THE REPAIR AND FOUND THE ABS BOX NOT SECURED (BOLT MISSING). THE ABS BOX MOVES SUBSTANTIALLY, IT IS SUPPOSED TO BE BOLTED TO THE TOP OF THE STRUT TOWER BUT IT IS NOT. IN ADDITION, THE RIGHT FRONT STRUT IS LEAKING WHICH IS A DIRECT RESULT OF THE CAMPAIGN ISSUE. THE LEFT FRONT SWAY BAR LINK IS BROKEN DUE TO THE STRESS OF THE RIGHT FRONT STRUT HOUSING ISSUE. WE NOW HAVE A VEHICLE THAT WE CANNOT USE THAT IS OTHERWISE IN GOOD CONDITION. WE HAVE TRIED TO RESOLVE THESE ISSUES WITH THE DEALERSHIP AS WELL AS WITH NISSAN CONSUMER AFFAIRS REGIONAL SPECIALIST BUT WE WERE TOLD THAT ALL ASSOCIATED ISSUES ARE AT THE DEALERSHIP'S DISCRETION. THE DEALERSHIP WANTS TO CHARGE US TWO HOURS LABOR TO INSPECT THE BRAKES BUT STILL DENY THE BRAKE AND SUSPENSION ISSUES ARE RELATED TO THE CAMPAIGN
Service brakes, Hydraulic, Air bags, Nov 18, 2004, crash
I WAS IN A CAR ACCIDENT TODAY AND THE BRAKES NOT WORKING HAD A LOT TO DO WITH IT. AS I NOTICED A CAR IN FRONT OF ME, I APPLIED MY BRAKES ONLY TO FIND THAT IT DIDN'T DO ANYTHING AND WENT TO THE FLOOR SO I TRIED AGAIN (STILL ABOUT TO HIT ANOTHER CAR) AND THEY WORKED FINE. I AM WAITING TO HEAR IF THERE WAS A FAILURE WITH THEM, BUT THE FACT THAT THEY WORKED THE SECOND TIME LEADS ME TO BELIEVE THAT THEY WILL FIND NOTHING WRONG.....I KNOW THERE ARE OTHER BRAKE COMPLAINTS WITH NISSANS, SO I HOPE THIS WARNING HELPS. ALSO, I WAS GOING AT A SPEED OF ABOUT 50MPH AND WHEN I HIT THE CAR AHEAD, THE AIR BAGS DID NOT DEPLOY. IT WAS A FRONTAL HIT, MORE TO THE RIGHT SIDE, AND NEITHER AIR BAG WORKED. NO INJURIES BUT MY NECK AND BACK HURT. I HAVE JUST REPAIRED SO MUCH ON MY SENTRA, AND I AM NOT HAPPY WITH THE PROBLEMS I HAVE INCURRED WITH NISSAN, WE'LL SEE IF I EVER BUY ANOTHER.*AK
Service brakes, Hydraulic, Nov 9, 2004
I OWN A 2002 NISSAN ALTIMA THAT HAS JUST 37000 MILES ON IT. IN THE PAST 2-3 WEEKS I NOTICED BRAKE NOISE THAT SOUNDED LIKE METAL ON METAL GRIDING. I OF COURSE TOOK IT TO MY DEALER FOR INSPECTION AND WAS TOLD THAT ALL FOUR SETS OF BRAKES NEEDED TO BE REPLACED. IN SHORT, EVERYTHING WAS GONE. AFTER LESS THAN 2.5 YEAR. THIS SEEMS LIKE EXCESSIVE AND PREMATURE BRAKE FAILURE. I HAVE VISTITED SEVERAL OWNER WEBSITES AND HAVE SEEN A MULTITUDE OF STORIES REGARDING EARLY BRAKE WEAR ON THE 2002 ALTIMA. THIS VEJICLE HAS ALSO HAD 5 SAFETY RECALL IN THE LAST 2 YEARS. NISSAN CLAIMS THAT THIS IS "NORMAL" BRAKE WEAR. I THINK IT'S A POTENTIAL SAFTEY HAZARD. THE VEHICLE HAS BEEN REPAIRED AT A COST OF $900. I AM NOT A "HARD" DRIVER AND ALL VEHICLES I HAVE OWNED IN THE PAST HAVE NOT NEEDED BRAKES TILL 50-60000 MILES. THIS SEEMS LIKE EITHER A DESIGN FLAW OR FAULTY PARTS OR BOTH. *AK
Service brakes, Hydraulic, Nov 9, 2004
I HAVE HAD REOCCURING BRAKING PROBLEMS WITH MY 02 NISSAN XTERRA FOR THE PAST YEAR. THE BRAKES DO NOT ADEQUATELY STOP THE VEHICLE AND GRAB/RELEASE WHEN COMING TO A STOP MAKING CONTROL OF THE VEHICLE DIFFICULT AT TIMES. I HAVE TAKEN THE VEHICLE TO THE NISSAN DEALER THREE SEPARATE TIMES FOR SERVICE AND THE PROBLEM HAS STILL NOT BEEN REMEDIED. I WAS RECENTLY TOLD BY THE SERVICE DEPARTMENT AT THE NISSAN DEALERSHIP THAT THIS IS A COMMON PROBLEM WITH THE VEHICLE AND THE MANUFACTURER HAS NOT COME UP WITH A SOLUTION.*AK
Service brakes, Hydraulic, Nov 3, 2004
AT APPROX. 36,400 MILES ABS WARNING LIGHT WENT ON. II TOOK THE CAR TO A LOCAL DEALER FOR INSPECTION AND THEY SAID IT WAS THE FRONT LEFT ABS SENSOR, $290.00 TO REPAIR, FRONT BRAKE PADS DOWN TO 10% AND ROTORS NEED TO BE RESURFACED. I INQUIRED ABOUT WARRANTY COVERAGE OF THE SENSOR AND THEY SAID NO. I CONTACTED NISSAN EXPLAINED THE SITUATION, THEY CONTACTED THE DEALER AND NISSAN REFUSED TO COVER THE REPAIR SAYING THE CAUSE WAS DUE TO BRAKES BEING WORN DOWN. THIS WAS MY 3RD NISSAN VEHICLE AND WILL BE MY LAST ONE.*AK
Service brakes, Hydraulic, Feb 9, 2004
- DECEMBER 2003, BRAKES BECAME 'SOFT' WHEN APPLIED - EXPERIENCED PROBLEM INTERMITTENTLY. - JANUARY 30, 2004 - BRAKES FAILED WHILE TRAVELING AT A SPEED OF 25 MPH - JANUARY 30, 2004, TOOK VEHICLE TO AN INDEPEDENT SERVICE STATION - SERVICE PERSONNEL STATED THAT THEY ... "EXPERIENCED INTERMITTENT BRAKE FAILURE, THAT THE ABS WAS ENGAGING, AND THAT CAUSED THE PATHFINER TO LOOSE BRAKES ... THAT THE BRAKES WENT ALL THE WAY TO THE FLOOR... ALLOWING NO CONTROL OVER THE BRAKES." - FEBRUARY 2, 2004, PATHFINDER TOWED TO NISSAN DEALER FOR DIAGNOSIS - NISSAN DEALER KEPT VEHICLE UNTIL FEBRUARY 9, 2004. - NISSAN DEALER STATED THAT MY NISSAN PATHFINDER WAS DRIVEN BY VARIOUS SERVICE PERSONNEL, AND THATTHE BRAKES SEEMED NORMAL. - NISSAN DEALER STATED ... "NOT SURE IF BRAKES WILL FAIL AGAIN." - NISSAN CONSUMER REPRESENTATIVE ADVISED THAT I PICK THE VEHICLE UP FROM THE NISSAN DEALERSHIP AND DRIVE IT... "ALTHOUGH SHE (NISSAN CONSUMER REPREPRESENTATIVE ) WAS CONCERNED THAT THE BRAKE FAILURE I EXPERIENCED WAS A SERIOUS SAFETY CONCERN."
Service brakes, Hydraulic, Oct 29, 2003, crash
AFTER 12 MONTHS OF DRIVING BRAKE PEDAL BEGAN TO RESPOND DIFFERENTLY AFTER DEPRESSING IT ON SOME OCCASIONS, NOT ON OTHERS. STEERING WHEEL BEGAN TO SHAKE NOTICEABLY WHEN BRAKES WERE DEPRESSED AT HIGHWAY SPEEDS. AT LOW SPEED, BRAKES FAILED ENTIRELY, CAUSING REAR END COLLISION, THEN, THEY BEGAN TO WORK AGAIN. NO CONSISTENCY OR PATTERN DETERMINED WHETHER BRAKES WOULD FAIL TO RESPOND OR WHEN THEY WOULD RESPOND UNUSUALLY. DIAGNOSTIC TESTS INITIALLY SHOWED NO OVERT PROBLEM WITH ABS WHEN THE BRAKES WERE RESPONDING NORMALLY.*AK
Service brakes, Hydraulic, Nov 17, 2002
BRAKE PEDAL TRAVEL ALLOWS BRAKE PEDAL TO MOVE PAST GAS PEDAL ALLOWING CONTACT WITH GAS PEDAL WHILE BRAKING CAUSING UNINTENDED ACCELERATION. DT
Service brakes, Hydraulic, Feb 28, 2002, crash
BRAKE PEDAL TRAVELS DOWN BELOW ACCCELERATOR PEDAL. OUTSIDE OF DRIVER'S SHOE GOT CAUGHT ON ACCELERATOR PEDAL AS IT LIFTED UP ON THE BRAKE, CAUSING A REAR END CRASH. CONSUMER WAS DRIVING A DEALER DEMONSTATION VEHICLE AT THE TIME OF THE INCIDENT, AND DEALER WAS AWARE.*AK