2013 Nissan Pathfinder
Problems, recalls and owner-reported issues
Power train is the leading concern among 890 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Pathfinder model years with reports.
Of the 2013 reports, 16 involved a crash and 1 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchJun 13, 2022
Nissan North America, Inc. (Nissan) is recalling certain 2013-2016 Pathfinder vehicles. On certain Pathfinder vehicles, the secondary hood latch may malfunction and remain in the unlatched, unsecured, position when the hood is closed.
An unsecured hood could unexpectedly open while driving, obstructing the driver's view, and increasing the risk of a crash.
Dealers will replace the bell crank assembly, free of charge. Owner letters were mailed March 26, 2025. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall are R22A2 R22A3 and R24B7.
Campaign 22V420000 on NHTSA.gov
Exterior lighting, brake lights, switchJan 20, 2021
Nissan North America, Inc. (Nissan) is recalling certain 2013-2015 Nissan Pathfinder vehicles. The location of the brake light switch may cause the brake light switch relay to repeatedly open and close. Overtime, this can cause the relay to stick in the "ON" position, with the brake lights remaining illuminated even when the brakes are not applied. Additionally, this may interfere with the brake-shift interlock, allowing the driver to shift the vehicle out of the "Park" position, without depressing the brake pedal.
Continual illumination of the brake lights can prevent other drivers from realizing the vehicle is actually slowing down, increasing the risk of a crash. With the brake override activated, the driver will not be able to accelerate normally, increasing the risk of a crash. The driver can shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Nissan will notify owners, and dealers will inspect and, as necessary, either re-install the brake light switch or swap positions with the Automatic Speed Control Device (ASCD) switch; depending on the model year vehicle. In addition, the brake light relay will be replaced with a new one. All repairs will be performed free of charge. The recall began March 1, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall PC786. Note: this recall supersedes 16V-380.
Campaign 21V020000 on NHTSA.gov
Exterior lighting, brake lights, switchMay 31, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Pathfinder vehicles manufactured June 20, 2012, to June 13, 2013. The brake light switch may have been installed incorrectly causing the relay to make intermittent contact and repeatedly cycle. This may result in the relay remaining in the "ON" position, causing the brake lights to remain illuminated even when the brakes are not applied. Additionally, the brake light switch may interfere with the brake-shift interlock, allowing the driver to shift the vehicle out of the "Park" position, without depressing the brake pedal.
If the brake override is activated, the driver will not be accelerate normally, increasing the risk of a crash. If the brake lights remain illuminated, other drivers may fail to stop when the vehicle actually brakes, increasing the risk of a crash. If the driver inadvertently shift the vehicle out of the "PARK" position without depressing the brake, the vehicle may rollaway, increasing the risk of injury.
Nissan will notify owners, and dealers will inspect the brake light switch and, as necessary, replace the relay, free of charge. The recall began on July 25, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V380000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Structure, body, hood, hinge and attachmentsJan 26, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.
If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V033000 on NHTSA.gov
Power train, automatic transmission, cooling unit and linesMar 26, 2014
Nissan North America (Nissan) is recalling certain model year 2013 Pathfinder vehicles manufactured April 18, 2012, through October 3, 2012, and equipped with a continuously variable transmission (CVT). In the affected vehicles, the internal oil cooler (ITOC) hose may detach from the cooler due to inadequate clamping force, allowing transmission fluid to leak.
The loss of transmission fluid could cause the transmission to function improperly and the vehicle to stop accelerating, increasing the risk of a crash.
Nissan will notify owners, and dealers will install an oil hose repair kit, free of charge. The recall began on May 12, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V142000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipOct 17, 2013
Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.
The increased stopping distance may increase the risk of a crash.
Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V445000 on NHTSA.gov
Service brakesApr 12, 2013
Nissan is recalling certain model year 2013 Pathfinder and Infiniti JX vehicles manufactured December 3, 2012, through January 29, 2013. The front brake torque member was improperly cast resulting in structural weakness. This can lead to premature failure and cracking.
If the brake torque member fails, the brake caliper may move and contact the inside of the road wheel, resulting in reduced braking, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect the manufacturing date of the torque members and replace them, as necessary, free of charge. The recall began on May 20, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V139000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
Representative owner complaints: air bags
177 reports, newest first. Show all
Power train, Electrical system, Air bags, Structure, May 7, 2014
SINCE PURCHASING THE 2013 PATHFINDER, PROBLEMS ARE RELENTLESS. LIFTGATE STICKING AND RUBBING. BROKEN DOOR HANDLES, DRIVER AND PASSENGER. BOLT FALLING OUT OF ALTERNATOR WHILE DRIVING. AIRBAGS NOT WORKING PROPERLY. NOW FOR THE PAST FEW MONTHS A SHUDDER/VIBRATION WHICH HAPPENS INTERMITTENTLY. USUALLY AT LOW SPEEDS WHEN TURNING OR ACCELERATING. BROUGHT TO DEALER IN 2/14 AND NEEDED REPROGRAMMING. STARTED HAPPENING AGAIN, BROUGHT TO DEALER WAS TOLD THEY CAN'T DUPLICATE SO THERE IS NOTHING THEY CAN DO. HAPPENING AGAIN NOW ON 5/6 AND THERE IS NO ANSWER. AFRAID CAR WILL STALL OUT IN INTERSECTION CAUSING A MAJOR ACCIDENT. SAME ISSUE HAPPENING TO TONS OF PEOPLE, YET NO RESPONSE FROM NISSAN. *TR
Air bags, Apr 28, 2014
MY PATHFINDER WAS RECALLED (14V-138) TO FIX THE OCCUPANT CLASSIFICATION SYSTEM. I TOOK THE CAR IN AND IT WAS "FIXED." WHEN MY WIFE, WHO WEIGHS ABOUT 112 POUNDS, SITS IN THE RIGHT SEAT, THE LIGHT COMES ON INDICATING THAT AIR BAG IS TURNED OFF. I CALLED THE DEALER (ABC NISSAN IN PHOENIX) AND THEY SAID THAT THE SYSTEM IS DESIGNED TO TURN THE AIR BAG OFF UNLESS THE OCCUPANT WEIGHS MORE THAT 110 POUNDS. THAT PUTS MY WIFE IN JEOPARDY IN THE EVENT OF A HEAD-ON COLLISION. I WAS TOLD THAT THERE IS NOTHING THAT THEY CAN DO - THE SENSOR CANNOT BE TURNED OFF AND THE WEIGHT LIMIT CANNOT BE CHANGED. WHY SHOULD MY WIFE'S LIFE BE JEOPARDIZED TO PROTECT IDIOTS WHO PUT SMALL CHILDREN IN THE FRONT SEAT? IF THEY WANT TO PUT A LIMIT ON THE WEIGHT, IT SHOULD BE AROUND 50 POUNDS. IF I AM IN AN ACCIDENT AND MY WIFE IS INJURED, I GUARANTEE THAT I WILL SUE NISSAN AND NHTSA FOR MILLIONS. *JS
Air bags, Apr 5, 2014
PASSENGER AIRBAG LIGHT COMES ON, EVEN WITH ANOTHER ADULT IN THE SEAT. LIGHT STAYS ON CONSTANTLY. WE HAVE TAKEN THE VEHICLE IN TO OUR LOCAL NISSAN DEALER THREE TIMES FOR THIS, AND PROBLEM STILL PERSISTS. *TR
Electrical system, Air bags, Seat belts, Mar 27, 2014
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR LIGHT ILLUMINATED INTERMITTENTLY WHILE AN ADULT WAS IS IN THE SEAT. THE CONTACT RECEIVED RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 21,800. UPDATED 06/10/14 MA
Air bags, Mar 16, 2014
I HAVE TAKEN MY CAR TO THE NISSAN DEALERSHIP IN ORLANDO, FLORIDA. THE AIRBAG LIGHT ON THE DASH KEEPS FLASHING AND THE INDICATOR LIGHT ON THE PASSENGER SIDE SAYS PASSENGER AIRBAG 2 OFF. I TOOK IT TO REED NISSAN THE FIRST TIME, AND THEY DIDN'T WRITE ANYTHING ON IT BECAUSE IT DIDN'T DO IT WHEN THEY TOOK IT OUT. I TOOK IT BACK A SECOND TIME AND MADE SURE THEY WROTE IT DOWN THIS TIME. THEY KEPT THE CAR TWO DAYS AND RETURNED IT WITH A NOTE STATING THE AIRBAG HAD BEEN RECALIBRATED. LESS THAN 2 WEEKS LATER, THE LIGHTS ARE BACK ON WITH PASSENGERS IN THE SEAT. THE MANAGER HAS TOLD ME THAT IS THE WAY THE LIGHTS ARE SUPPOSED TO BE FUNCTIONING. NOW I SEE THAT NISSAN IS "DECIDING" WHAT TO DO WITH THE RECALL BECAUSE OF THIS SENSOR PROBLEM THAT COULD LEAD TO THE AIRBAG FAILING. I AM PUBLICLY STATING THAT SHOULD THIS HAPPEN, IT WAS BROUGHT TO REED NISSAN'S ATTENTION, AND THEY CHOSE TO TELL ME THIS IS PROPER FUNCTIONING OF THE LIGHTS. NISSAN AND REED NISSAN WILL BE HELD LEGALLY ACCOUNTABLE IF ANYTHING SHOULD HAPPEN TO MY FAMILY WHILE THEY "DECIDE" WHAT TO DO WITH A MAJOR MALFUNCTIONING PIECE OF EQUIPMENT. *TR
Power train, Air bags, Jan 17, 2014
OUR 2013 PATHFINDER STARTED TO SHUDDER UPON ACCELERATION. IT INITIALLY HAPPENED PRIOR TO THIS MILEAGE, BUT IT WAS INTERMITTENT AND WE THOUGHT WE HAD JUST DRIVEN OVER A ROUGH PATCH OF ROAD. HOWEVER, THIS ISSUE INCREASED IN DURATION AND FREQUENCY UNTIL THE CAR WOULD ALMOST STALL. YOU WOULD HAVE TO STOP ACCELERATION AND THEN RESUME FOR IT TO STOP. IT MOST FREQUENTLY HAPPENED AFTER MAKING A TURN...UNFORTUNATELY..THIS IS OFTEN AFTER A STOP SIGN WHEN YOU NEED ACCELERATION OR GETTING ON THE FREEWAY. THE ECM HAS BEEN REFLASHED, REPLACED TORQUE CONVERTERS AND A COUPLE CVT TRANSMISSION IN THE FIRST YEAR. THE PROBLEM STILL PERSISTS. IT STARTS SMALL AND THEN RAMPS UP AS MILEAGE INCREASES. THE AIR BAG CONTINUES TO GO ON AND OFF WHILE A PASSENGER IS SEATED. THE PASSENGER IS AN ADULT OVER 110LBS, BUT THE DEALERSHIP MAINTAINS NOTHING IS WRONG WITH IT. WE'VE DRIVEN DOWN THE FREEWAY FOR 1 HOUR WITH NO PROBLEM AND THEN THE LIGHT WILL COME ON WHICH MEANS THE AIRBAG IS NOT FUNCTIONING. WE'VE TRIED DIFFERENT SITTING POSITIONS TO SEE IF THAT IS THE CAUSE, BUT IT DOESN'T MATTER. IT ALSO KEEPS BLOWING FUSES FOR THE REAR HEATED SEATS. *TR
Air bags, Jan 7, 2014
THE PASSENGER SIDE AIRBAG ON MY VEHICLE KEEPS SHOWING AS OFF WHEN THERE IS AN ADULT IN THE SEAT THAT IS OVER 120 POUNDS. THE DEALER HAS PERFORMED THE AIR BAG RECALL ON THIS VEHICLE AND IT DOES NOT SEEM TO HAVE HELPED. *TR
Air bags, Dec 19, 2013
THE AIR BAG SENSOR IN THE PASSENGER SEAT IS NOT REGISTERING A OCCUPANT SITTING IN THE SEAT. THIS HAS OCCURRED SEVERAL TIMES. THE FIRST TIME DID REGISTER A AIRBAG MALFUNCTION LIGHT. THE LOCAL SERVICE DEPARTMENT DOWNLOADED THE FAULT AND CLEARED IT AND THEIR RESPONSE WAS IF THIS HAPPENS AGAIN BRING IT BACK IN. IT HAS HAPPENED SEVERAL TIMES SINCE THEN BUT NOT AIRBAG MALFUNCTION LIGHT ON THE DASH. THE AIRBAG OFF LIGHT WILL REMAIN ON FOR OVER A MINUTE. I HAVE SEVERAL VIDEOS OF THE PASSENGER SITTING IN THE SEAT WHILE THE VEHICLE IS MOVING AND STILL NISSAN REFUSES TO DO ANYTHING BUT SAY LOOK AT THE OWNERS MANUAL FOR SAFE SEATING POSITIONS. I DO NOT WANT MY WIFE TO BE INJURED MORE AS A RESULT OF THE AIRBAG NOT DEPLOYING. NISSAN NEEDS TO GET THIS PROBLEM SORTED OUT. AT THIS POINT I DON'T EVEN WANT THIS VEHICLE ANYMORE. *TR
Power train, Air bags, Engine, Dec 10, 2013
WHILE TURNING LEFT, THE TRANSMISSION BEGAN TO SHUTTER AND THE VEHICLE LOST POWER FOR 2-3 SECONDS. PASSENGER AIRBAG OFF INDICATOR INTERMITTENTLY COMES ON WITH PASSENGER IN SEAT. *TR
Air bags, Engine, Dec 9, 2013
PASSENGER AIRBAG LIGHT ILLUMINATES AS DISABLED WHEN AN ADULT PASSENGER OCCUPIES THE SEAT. SENSOR HAS BEEN REPROGRAMMED BUT CONDITION STILL EXISTS. DEALER CLAIMS NO CODES ARE STORED. MANUFACTURER HAS BEEN NOTIFIED. RECALL DID NOT AFFECT MY VEHICLE DUE TO PRODUCTION DATE. IDLE HAS BEEN RE-LEARNED SEVERAL TIMES. TACHOMETER WILL DROP BELOW 500 AS IF VEHICLE IS GOING TO STALL. NOW I AM EXPERIENCING LOSS OF TRACTION. TIRES SPIN AND SQUEAL WHILE JUST TRYING TO PULL OUT IN TO TRAFFIC. HAD VDC LIGHT ILLUMINATE AND SHUT OFF AFTER 5 SECONDS IN COMPLETELY DRY CONDITIONS. HAD METAL SCRAPING SOUND, LEFT WHEEL BEARING AND CONTROL ARM WAS REPLACED. TOOK IN TO DEALER A COUPLE WEEKS AGO FOR SIMILAR METAL SOUND ON LEFT SIDE, THEY CLAIMED BACKPLATE BENT IN TO ROTOR. METAL ON METAL SOUND STILL OCCURRING. CALLED NISSAN TO FILE YET ANOTHER CLAIM REQUESTING THAT THEY ABSORB NEGATIVE EQUITY, SINCE MY ORIGINAL CLAIM FOR THEM TO REPURCHASE VEHICLE WAS DENIED. THERE IS SOMETHING SERIOUSLY WRONG WITH THIS CAR. *TR
Air bags, Nov 24, 2013
PASSENGER SIDE AIRBAG LIGHT KEEPS GOING ON WHEN SOMEONE IS SITTING IN THE SIT AND NOT SITTING IN THE SEAT ( PERSON IS AT THE WEIGHT LIMIT AND SITTING CORRECTLY).HAD THE CAR TO THE DEALER SHIP THREE TIMES INCLUDING ONCE FOR THE RECALL OF THIS ISSUE. THEY CAN NOT SEEM TO FIX THE ISSUE AND HAVE NO CLUE HOW TO FIX WITH MULTIPLE CALLS TO THE NISSAN TECH HOTLINE, THEY REPLACED THE SENSORS AT LEAST EVERY TIME. THIS IS STARTING TO BE A BIG SAFETY ISSUE AND WHO KNOWS IF THE AIR BAG WILL EVEN WORK WHEN NEEDED. THEY COULD NEVER DUPLICATE THE ISSUE WHEN I TAKE IT TO THE DEALER, BUT I GO ARMED WITH PICTURES ANYMORE. I HAVE OWNED MANY NISSANS AND THIS IS THE FIRST ONE THAT HAS GIVEN ME AN ISSUE. I EVEN TURNED TO NISSAN DIRECTLY AND OPENED COMPLAINTS WITH THIS ISSUE, IT SEEMS LIKE THEY JUST GIVE ME THE RUN AROUND. I AM NOT LOOKING FOR ANYTHING BUT JUST A CAR THAT WORKS, I BOUGHT A NEW CAR AND WANT A NEW CAR. IF I WANTED A CAR WITH THESE TYPE OF ISSUES I WOULD OF BOUGHT A USED ONE. NISSAN NEEDS TO DO SOMETHING WITH THIS PROBLEM IT'S A SAFETY ISSUE BEFORE SOMEONE GET HURTS OR DIES. THEN WHO'S GOING TO PAY FOR IT? I KNOW I'M NOT THE ONLY ONE WITH THESE ISSUES! *TR
Air bags, Nov 6, 2013
VEHICLE WAS SOLD ON MAY 2ND, 2013. NISSAN HAD ISSUED SAFETY RECALL PC216 FOR THE OCCUPANT CLASSIFICATION SYSTEM AT LEAST ONE MONTH PRIOR TO THIS DATE. THIS SAFETY RECALL WAS NOT APPLIED TO VEHICLE UNTIL AFTER THE SALE. DEALERSHIP IS SOUTHERN STATES NISSAN, THEIR REPAIR ORDER 6359677/1 DATED MAY 2ND, 2013 DOCUMENTS THE FACT THAT THE RECALL WAS PERFORMED AFTER THE SALE. *TR
Air bags, Oct 29, 2013
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE AIR BAG WOULD NOT ACTIVATE WHEN THE FRONT PASSENGER'S SEAT WAS OCCUPIED. THE CONTACT MENTIONED THAT THE AIR BAG WOULD NOT RECOGNIZE THE WEIGHT OF A 75 POUND PERSON. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 13V069000 (AIR BAGS). AFTERWARD, THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 5,000. UPDATED 12/20/13*CN
Power train, Air bags, Oct 25, 2013
I JUST FILED A COMPLAINT LAST WEEK REGARDING MY AIR BAG ON MY 2 MONTH OLD PATHFINDER AND THIS WEEK I HAD TROUBLE WITH MY TRANSMISSION. APPROXIMATELY ONE MONTH AGO WHEN I WAS ACCELERATING ONTO THE HIGHWAY MY CAR SEEMED TO GET STUCK IN SECOND GEAR AND WOULD NOT GO ABOVE 30 MPH. THE RPMS WERE GOING UP TO 7000 WITHOUT ANY ADDITIONAL POWER. THIS ONLY LASTED FOR ABOUT 10 SECONDS. THE DEALER CHECKED OUT THE CAR AND SAID THAT NOTHING WAS WRONG WITH IT AND THAT IT MAY HAVE BEEN A COMMUNICATION PROBLEM WITH THE TRANSMISSION. IT HAPPENED AGAIN THIS WEEK, AGAIN TRYING TO MERGE ONTO A HIGHWAY. THE SPEED LIMIT ON THE HIGHWAY WAS 55 AND MY PATHFINDER WOULD NOT ACCELERATE PAST 30-35 MILES PER HOUR FOR 1/4 TO 1/2 MILE. IT IS QUITE DISCONCERTING WHEN A TRACTOR TRAILER RIDES UP ON YOUR BUMPER GOING AT LEAST 55 MILES AN HOUR AND YOU HAVE NO POWER TO ACCELERATE TO GET OUT OF THE WAY. ONCE AGAIN, NO WARNING LIGHTS CAME ON THE DASH SO I AM SURE THAT WHEN I TAKE IT BACK TO THE DEALER NEXT WEEK THEY ARE GOING TO ONCE AGAIN TELL ME THAT NOTHING IS WRONG WITH THE VEHICLE. OBVIOUSLY THIS IS A SAFETY CONCERN WHEN THE TRANSMISSION CAN JUST STOP RESPONDING LIKE THAT. I DON'T KNOW HOW NISSAN CAN USE THE EXCUSE "BECAUSE IT DIDN'T TRIGGER A INTERNAL WARNING WITH THE COMPUTER, NOTHING IS WRONG." CLEARLY SOMETHING IS WRONG AND SINCE NISSAN REALLY NEEDS TO ADDRESS THIS ISSUE. *TR
Exterior lighting, Air bags, Oct 24, 2013
THE VEHICLE HAS HAD PROBLEMS SINCE I GOT IT. IM FED UP OF GOING TO THE NISSAN TO FIX SOMETHING EVERY FEW WEEKS. THE HEADLIGHT BULBS WERE REPLACED ON 2/4/13 THE DAY AFTER I GOT THE VEHICLE. THE RIGHT SIDE STOPPED WORKING SO THE SOCKET WAS CHANGED ON 2/7/13. ON 5/2/13 A FACTORY RECALL WAS COMPLETED. ON 7/30/13 THE WIND SHIELD WASHER PUMP FAILED AND THE PART WAS ORDERED. SAME DAY 7/30/13 PASSENGER AIR BAG LIGHT WOULD NOT GO OFF WHILE ADULT IS IN SEAT. NISSAN PERFORMED A ZERO POINT RESET AND LIGHT WENT OFF. ON 8/24 WASHER PUMP WAS REPLACED. AROUND 9/30/13 THE PASSENGER AIR BAG LIGHT WOULD NOT GO OFF AGAIN WITH ADULT IN SEAT. ON 10/15/13 THEY REPLACED OCS SENSOR FOR PASSENGER AIR BAG. ON 10/20/13 THE AIRBAG LIGHT STAYS ON WHILE AN ADULT IS SITTING IN THE SEAT. I DON'T KNOW WHAT TO DO AGAIN. NISSAN IS ASKING ME IF IM SITTING WELL ON THE SEAT OR MAYBE IM NOT HEAVY ENOUGH. IM 180LBS. JUST IMAGINE IF MY LITTLE SISTER (A MINOR) IS SITTING IN THE SEAT. THIS IS A DANGER TO MY FAMILY AND I REALLY NEED SOME HELP. *TR
Air bags, Oct 23, 2013
MY PATHFINDER HAS A BUILD DATE OF NOV. 2012. TWO TIMES NOW THE PASSENGER SEAT SENSOR HAS FAILED TO RECOGNIZE THAT AN ADULT IS OCCUPYING THE SEAT. IT CAN BE RESET BY STOPPING THE CAR, TURNING IT OFF GETTING OUT OF THE CAR, AND REENTERING AND START BACK UP. IT THEN WORKS AS NORMAL. THE DEALER TELLS ME IT IS NOT ONE OF THE ONES THAT HAS THIS PROBLEM AND HE WILL ONLY BE ABLE TO REPAIR WHEN HE CAN WITNESS IT. I SHOWED HIM A PICTURE WITH THE AIR BAG WARNING LIGHT ON AND THE SEAT OCCUPIED AT 70 MPH. I NOTICED IT AFTER EXITING A REST STOP ON I-10 AND DROVE TO THE NEXT REST STOP BEFORE STOPPING TO RESET. CHANGING SEATING POSITION WHILE DRIVING HAD NO EFFECT AT ALL. *TR
Air bags, Oct 21, 2013
I RECENTLY PURCHASED A NEW 2013 NISSAN PATHFINDER SL. THE FIRST DAY THAT I SAT IN THE FRONT PASSENGER SEAT (DAY 2 OF OWNERSHIP), WHILE MY HUSBAND WAS DRIVING, THE FRONT PASSENGER AIR BAG LIGHT ILLUMINATED STATING THAT THE AIR BAG WAS OFF AND WOULD NOT DEPLOY IN A CRASH. I CALLED THE DEALERSHIP AND THEY STATED THAT IT WAS A KNOWN CALIBRATION PROBLEM WITH THE PATHFINDER'S SEAT SENSORS AND THAT THERE WAS NO RECALL ON MY CAR, BUT THAT IT NEEDED TO BE RECALIBRATED, WHICH IT WAS. AFTER HAVING THE CAR BACK FOR 1 WEEK, THE AIR BAG LIGHT WOULD COME ON INTERMITTENTLY WHILE I WAS SITTING IN THE FRONT PASSENGER SEAT EVEN THOUGH I WAS SEATED "PROPERLY" AS DESCRIBED IN THE USER'S MANUAL. THE CAR WENT BACK TO THE DEALER AND EVEN THOUGH THERE WAS NO RECALL ON MY PARTICULAR CAR, THEY REPLACED THE SEAT SENSORS BECAUSE IT WAS A "SAFETY ISSUE." TWO WEEKS AFTER HAVING THE CAR BACK THE LIGHT IS ONCE AGAIN COMING ON WHEN I SIT NORMAL AND UPRIGHT IN THE PASSENGER SEAT. THE HEAD TECHNICIAN AT THE DEALERSHIP IS NOW TELLING ME THAT THE CAR IS ACTING IN MY BEST INTEREST TO INTERMITTENTLY TURN OFF THE AIRBAG LIGHT WHEN I AM SEATED IN THE FRONT PASSENGER SEAT BECAUSE OF MY SIZE. I AM A 5'4, 120 LB FEMALE. I FEEL THAT IF I AM SITTING UPRIGHT IN THE CENTER OF THE SEAT, AS A NORMAL SIZE ADULT, THE AIRBAG SHOULD NOT BE DISENGAGED. IF IT IS CALIBRATED TO DISENGAGE FOR A 120LB ADULT SEATED PROPERLY, THEN IT SHOULD CONSISTENTLY DO SO, NOT INTERMITTENTLY TURN ON AND OFF WITHOUT A CHANGE IN POSITION. NISSAN HAS TOLD ME THAT IT IS FUNCTIONING PROPERLY AND THERE IS NOTHING MORE THAT CAN BE DONE. *TR
Air bags, Oct 18, 2013
I RECENTLY PURCHASED A NEW 2013 NISSAN PATHFINDER SL. THE FIRST DAY THAT I SAT IN THE FRONT PASSENGER SEAT (DAY 2 OF OWNERSHIP), WHILE MY HUSBAND WAS DRIVING, THE FRONT PASSENGER AIR BAG LIGHT ILLUMINATED STATING THAT THE AIR BAG WAS OFF AND WOULD NOT DEPLOY IN A CRASH. I CALLED THE DEALERSHIP AND THEY STATED THAT IT WAS A KNOWN CALIBRATION PROBLEM WITH THE PATHFINDER'S SEAT SENSORS AND THAT THERE WAS NO RECALL ON MY CAR, BUT THAT IT NEEDED TO BE RECALIBRATED, WHICH IT WAS. AFTER HAVING THE CAR BACK FOR 1 WEEK, THE AIR BAG LIGHT WOULD COME ON INTERMITTENTLY WHILE I WAS SITTING IN THE FRONT PASSENGER SEAT EVEN THOUGH I WAS SEATED "PROPERLY" AS DESCRIBED IN THE USER'S MANUAL. THE CAR WENT BACK TO THE DEALER AND EVEN THOUGH THERE WAS NO RECALL ON MY PARTICULAR CAR, THEY REPLACED THE SEAT SENSORS BECAUSE IT WAS A "SAFETY ISSUE." TWO WEEKS AFTER HAVING THE CAR BACK THE LIGHT IS ONCE AGAIN COMING ON WHEN I SIT NORMAL AND UPRIGHT IN THE PASSENGER SEAT. THE HEAD TECHNICIAN AT THE DEALERSHIP IS NOW TELLING ME THAT THE CAR IS ACTING IN MY BEST INTEREST TO INTERMITTENTLY TURN OFF THE AIRBAG LIGHT WHEN I AM SEATED IN THE FRONT PASSENGER SEAT BECAUSE OF MY SIZE. I AM A 5'4, 120 LB FEMALE. I FEEL THAT IF I AM SITTING UPRIGHT IN THE CENTER OF THE SEAT, AS A NORMAL SIZE ADULT, THE AIRBAG SHOULD NOT BE DISENGAGED. IF IT IS CALIBRATED TO DISENGAGE FOR A 120LB ADULT SEATED PROPERLY, THEN IT SHOULD CONSISTENTLY DO SO, NOT INTERMITTENTLY TURN ON AND OFF WITHOUT A CHANGE IN POSITION. NISSAN HAS TOLD ME THAT IT IS FUNCTIONING PROPERLY AND THERE IS NOTHING MORE THAT CAN BE DONE. *TR
Power train, Air bags, Sep 27, 2013
I PURCHASED MY 2013 NISSAN PATHFINDER, LESS THAN 6 MONTHS AGO. WE CURRENTLY HAVE 7100 MILES ON IT. WE HAVE NOT EVEN HAD OUR 2ND OIL CHANGE AND I HAVE ALREADY HAD IT IN THE SHOP 4 TIMES AND I HAVE TO TAKE IT IN TODAY FOR THE SAME ISSUE, DEALING WITH THE TRANSMISSION. AT ROUGHLY 1000 MILES, WE TOOK IT BACK TO THE DEALERSHIP IN KNOXVILLE TN DUE TO A STUTTERING WHEN COMING TO A STOP, PUTTING THE CAR IN PARK AND WHEN TAKING OFF FROM A STOP. WE WAS TOLD THIS WAS DUE TO THE NEW TRANSMISSION IN THE 2013 AND THE CAR WAS TRYING TO GET IN THE BEST GEAR FOR THE MOST EFFICIENT GAS MILEAGE. CAME TIME FOR OUR 1ST OIL CHANGE AT 3500 AND WE TOLD THEM TO CHECK THE STUTTER AGAIN AND WAS TOLD THAT IT WAS DUE TO THE TRANSMISSION, BUT THE COMPUTER WOULD CORRECT ITSELF. WE TOOK THE CAR BACK TO THE DEALER AT THE BEGINNING OF SEPT AND WAS GIVEN A RENTAL FOR 2 DAYS AND WAS TOLD THE PROBLEM WAS DUE TO THE TORQUE CONVERTER AND THEY WOULD REPLACE THE PART. THEY ALSO SAID THE FIXED THE AIRBAG RECALL AT THIS APPOINTMENT. AFTER 2 DAYS THE PART CAME IN AND THE VEHICLE WAS RETURNED IN 4 DAYS AFTER THE REPAIR. ON 9/26/13 THE VEHICLE WAS STILL STUTTERING WHEN I CAME TO A RED LIGHT ON A HILL. THE LIGHT TURNED GREEN AND I PRESSED THE GAS PEDAL AND THE CAR DID NOT MOVE, BUT THE ENGINE RPM MOVED. THEN THE CAR KICKED INTO GEAR AND MOVED. I CAME TO ANOTHER HILL AND THE VEHICLE WAS BARELY ABLE TO MAKE IT UP THE HILL. I CALLED THE DEALER AND THEY TOLD ME TO BRING IT IN ON TODAY, 9/27/13 TO HAVE IT CHECKED AGAIN. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY DUE TO THESE PROBLEMS IN THE TRANSMISSION. *TR
Air bags, Sep 20, 2013
PURCHASED A NEW 2013 PATHFINDER IN NOVEMBER OF 2012. WE EXPERIENCED THE PROBLEM REPORTED PER THE AIR BAG RECALL. WE HAD THE RECALL PERFORMED. SUBSEQUENT TO THE RECALL REPAIRS, WE HAVE ON MULTIPLE OCCASIONS HAD THE AIRBAG OFF LIGHT ILLUMINATE WITH AN ADULT IN THE PASSENGER SEAT. THE PROBLEM IS INTERMITTENT. WE TOOK THE VEHICLE TO A DEALER. HE WAS UNABLE TO DUPLICATE THE PROBLEM AND UNWILLING TO PURSUE A REPAIR. HE CALLED NISSAN TECH SUPPORT AND PRINTED INFORMATION TO INSTRUCT US ON HOW THE SYSTEM OPERATES AND ON HOW TO SIT CORRECTLY IN THE SEAT. WE HAVE DRIVEN FOR MANY YEARS AND ARE AWARE OF HOW SEATS WORK. WE CALLED NISSAN TO ESCALATE THE ISSUE. CLEARLY, BASED ON OUR EXPERIENCE AND THE MULTIPLE COMPLAINTS ON THE NHTSA SITE, NISSAN HAS FAILED TO ADDRESS THIS SAFETY ISSUE. *TR
Power train, Air bags, Vehicle speed control, Sep 16, 2013
PROBLEM 1: WE BOUGHT THE VEHICLE NEW IN JULY. AFTER ABOUT TWO WEEKS THE CAR BEGIN TO SHUDDER BETWEEN 15-20 MPH. IT FEELS LIKE WE ARE DRIVING OVER RUMBLE STRIPS. WE TOOK THE CAR TO THE NISSAN DEALER WHERE WE PURCHASED IT. THEY SAID THERE WAS A CAMPAIGN FOR THE PROBLEM AND WOULD ORDER A TORQUE CONVERTER. WE WERE TOLD IT WAS ON BACK ORDER. AFTER TWO AND HALF WEEKS THE PART WAS INSTALLED. THE DAY WE PICKED UP THE CAR IT STILL HAD THE SAME ISSUES.WE HAVE NOTIFIED THE DEALERSHIP OF THE CONTINUING PROBLEM. PROBLEM 2: THE FRONT PASSENGER SIDE AIRBAG GOES ON AND OFF RANDOMLY, TURNING OFF THE AIRBAG. WE TOLD THE DEALERSHIP WHEN WE BROUGHT IT IN FOR THE SHUDDERING. THEY SAID IT WAS A WEIGHT LIMIT ISSUE AND THE WAY WE SIT. WE TOLD THEM IT DOES IT FOR OUR SON WHO WEIGHS 90 POUNDS AND THAT WE SIT THE SAME WAY EVERY TIME. WE ALSO TOLD THEM IT DOES IT FOR ME OFF AND ON IN THE SAME DAY AND THAT OUR WEIGHT DOESN'T FLUCTUATE THAT MUCH IN THE SAME DAY. WE WERE TOLD IT TESTED FINE, SO IT WILL NOT NEED REPAIR. JUST THIS MORNING I GOT IN THE PASSENGER SIDE THE LIGHT WAS OFF, WE WENT INTO A STORE AND WHEN I GOT BACK IN THE CAR THE LIGHT WAS ON. I HAVE TOLD THE DEALERSHIP ABOUT THIS AGAIN TODAY. *TR
Air bags, Electrical system, Service brakes, Sep 2, 2013
I GOT A RECALL PAPER FOR THE PASSENGER AIR BAG SENSOR, WHEN I TOOK IT IN TO GET IT FIXED THEY TESTED IT AND SAID IT WAS FINE. THE LIGHT STILL COMES ON WITH NO ONE IN THE SEAT. THEN THE FUEL GAUGE WHERE IT TELLS YOU HOW MANY MILES TILL EMPTY SHOWED NOTHING BUT 3 LINES FOR 2 DAYS AND I WAS TOLD THAT THIS IN NOT AN ISSUE FOR THIS YEAR AND NOTHING WAS DONE. NOW THE BRAKES WILL GO TO THE FLOOR MORE WHEN BEING PRESSED AND THE VEHICLE WILL START ROLLING SO YOU HAVE TO PUSH HARDER ON THE BRAKES. JUST YESTERDAY THE MILEAGE THAT IS SUPPOSE TO BE MOVING WHILE DRIVING TO SHOW HOW MANY MPG YOU ARE GETTING WENT ALL THE WAY UP AND STAYED THERE THE WHOLE TIME I DROVE. THERE IS NO WAY I WAS GETTING LIKE 50 MILES PER GALLON GOING 45MPH. I TRY TO GET MY VEHICLE IN TO THE NISSAN DEALER WHERE I GOT IT FROM IN LAS CRUCES, NM AND I KEEP NOT GETTING ANSWERS OR MORE EXCUSED OF WHAT IS NOT WRONG WITH MY VEHICLE. HOW DO THEY KNOW THEY ARE NOT DRIVING IT? I AM VERY UNHAPPY AND WILL BE CHANGING VEHICLES SOON! *JS
Air bags, Aug 27, 2013
I PURCHASED MY 2013 NISSAN PATHFINDER BRAND NEW ON NOVEMBER 13TH, 2012. THE DAY AFTER PURCHASING THE VEHICLE, THE PASSENGER AIRBAG LIGHT CAME ON, EVEN THOUGH THE PERSON SITTING IN THE SEAT (5'9, 175LBS) WAS SITTING IN THE SEAT "PROPERLY". I BROUGHT THE CAR BACK TO THE DEALER AND WAS TOLD THE PERSON WASN'T SITTING IN THE SEAT CORRECTLY. AS SOON AS I LEFT THE DEALERSHIP, NOT EVEN A MILE AWAY, THE LIGHT CAME BACK ON WITHOUT ANYONE EVEN IN THE SEAT. I HAVE BEEN BACK TO MY DEALER AT LEAST 8 TIMES, I HAVE HAD THE SCALE CALIBRATED, A NEW SEAT PUT IN, THE RECALL FIXED, AND IT'S STILL COMING ON. MY DEALER RECOMMEND THAT IF THE LIGHT COMES ON WHILE DRIVING I SHOULD JUST PULL OVER ON THE SIDE OF THE ROAD, TURN THE CAR OFF, AND THEN RESTART IT. MOST RECENTLY I HAD THE CAR IN FOR REPAIR ON JULY 25TH, AND ON AUGUST 22ND, THE LIGHT CAME BACK ON. I HAVE BEEN WITHOUT MY BRAND NEW CAR FOR AT LEAST 2 WEEKS IN THE TIME THAT I HAVE OWNED IT FOR THEM TO "REPAIR IT". *TR
Air bags, Seats, Aug 25, 2013
2013 NISSAN PATHFINDER: THE PABI LIGHT STAYS ON WHILE A PASSENGER IS SITTING IN THE FRONT PASSENGER SEAT. THE LIGHT STAYS ON AS THE INDIVIDUAL SITS' IN THE CORRECT POSITION AS THE OWNER MANUAL'S STATES. THE LIGHT ALSO STAYS ON WHILE NO ONE IS SITTING IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS PURCHASED ON FEBRUARY 18, 2013 (NEW). THE VEHICLE HAS BEEN IN 7 TIMES FOR THE SAME REPAIR. THE HAVE REPLACED THE SENSORS, THE SEAT AND THE PROBLEMS STILL OCCURS. *TR
Air bags, Aug 14, 2013
PURCHASED A NEW 2013 NISSAN PATHFINDER AND IMMEDIATELY ON THE DRIVE HOME NOTICED AN ISSUE WITH THE PASSENGER SIDE AIRBAG. 1) THE PASSENGER SIDE AIRBAG "OFF" LIGHT STAYS LIT WHEN AN INDIVIDUAL IS IN THE PASSENGER SIDE FOR THE DURATION OF THE RIDE. 2) THE SUPPLEMENTAL AIRBAG WARNING LIGHT ON DASHBOARD STAYS FLASHING FOR THE DURATION OF THE RIDE. TOOK TO THE DEALERSHIP IN NORTH HAVEN, CT WHERE WE PURCHASED. THEIR DIAGNOSIS WAS THAT WE DID NOT ENTER THE CAR PROPERLY. WE NEEDED TO BOTH ENTER THE CAR, FASTEN OUR SEATBELTS, THEN TURN ON THE CAR FOR THE PASSENGER SIDE AIRBAG TO BE FUNCTIONAL. ENTERING THE VEHICLE AS ADVISED BY THE SERVICE TECHNICIAN DID IN FACT ALLOW THE PASSENGER AIRBAG "OFF" LIGHT TO BE TURNED OFF AND THE FLASHING WARNING ON THE DASHBOARD TO DISAPPEAR. I VIEW THIS AS A HUGE SAFETY ISSUE. THE PURPOSE OF THE PASSENGER AIRBAG SENSOR IS FOR IT TO BE OPERATIONAL WHEN WEIGHT IS APPLIED TO THE PASSENGER SEAT NOT FOR IT TO FUNCTION ONLY WHEN YOU FASTEN YOUR SEATBELT BEFORE STARTING THE VEHICLE. I SAID TO THE SERVICE MANAGER ?SO YOU ARE SAYING THAT THE PASSENGER AIRBAG WILL NOT OPERATE IF ANYONE ENTERS THE PASSENGER SIDE WHILE THE CAR IS RUNNING? WHAT ARE MOTHERS SUPPOSED TO DO WHEN THEY PICK UP THEIR CHILD IN AN IDLING VEHICLE?? HIS RESPONSE WAS ?I GUESS THEY WILL NEED TO PULL OVER TO THE SIDE OF THE ROAD, TURN THE CAR OFF, THEN TURN IT BACK ON FOR THE AIRBAG TO FUNCTION.? THE RECALL ON THE EARLY 2013 MODELS OF THE PATHFINDER SHOULD BE EXPANDED. THIS ISSUE NEEDS TO BE ADDRESSED. *TR