2013 Nissan Pathfinder
Problems, recalls and owner-reported issues
Power train is the leading concern among 890 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Pathfinder model years with reports.
Of the 2013 reports, 16 involved a crash and 1 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchJun 13, 2022
Nissan North America, Inc. (Nissan) is recalling certain 2013-2016 Pathfinder vehicles. On certain Pathfinder vehicles, the secondary hood latch may malfunction and remain in the unlatched, unsecured, position when the hood is closed.
An unsecured hood could unexpectedly open while driving, obstructing the driver's view, and increasing the risk of a crash.
Dealers will replace the bell crank assembly, free of charge. Owner letters were mailed March 26, 2025. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall are R22A2 R22A3 and R24B7.
Campaign 22V420000 on NHTSA.gov
Exterior lighting, brake lights, switchJan 20, 2021
Nissan North America, Inc. (Nissan) is recalling certain 2013-2015 Nissan Pathfinder vehicles. The location of the brake light switch may cause the brake light switch relay to repeatedly open and close. Overtime, this can cause the relay to stick in the "ON" position, with the brake lights remaining illuminated even when the brakes are not applied. Additionally, this may interfere with the brake-shift interlock, allowing the driver to shift the vehicle out of the "Park" position, without depressing the brake pedal.
Continual illumination of the brake lights can prevent other drivers from realizing the vehicle is actually slowing down, increasing the risk of a crash. With the brake override activated, the driver will not be able to accelerate normally, increasing the risk of a crash. The driver can shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Nissan will notify owners, and dealers will inspect and, as necessary, either re-install the brake light switch or swap positions with the Automatic Speed Control Device (ASCD) switch; depending on the model year vehicle. In addition, the brake light relay will be replaced with a new one. All repairs will be performed free of charge. The recall began March 1, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall PC786. Note: this recall supersedes 16V-380.
Campaign 21V020000 on NHTSA.gov
Exterior lighting, brake lights, switchMay 31, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Pathfinder vehicles manufactured June 20, 2012, to June 13, 2013. The brake light switch may have been installed incorrectly causing the relay to make intermittent contact and repeatedly cycle. This may result in the relay remaining in the "ON" position, causing the brake lights to remain illuminated even when the brakes are not applied. Additionally, the brake light switch may interfere with the brake-shift interlock, allowing the driver to shift the vehicle out of the "Park" position, without depressing the brake pedal.
If the brake override is activated, the driver will not be accelerate normally, increasing the risk of a crash. If the brake lights remain illuminated, other drivers may fail to stop when the vehicle actually brakes, increasing the risk of a crash. If the driver inadvertently shift the vehicle out of the "PARK" position without depressing the brake, the vehicle may rollaway, increasing the risk of injury.
Nissan will notify owners, and dealers will inspect the brake light switch and, as necessary, replace the relay, free of charge. The recall began on July 25, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V380000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Structure, body, hood, hinge and attachmentsJan 26, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.
If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V033000 on NHTSA.gov
Power train, automatic transmission, cooling unit and linesMar 26, 2014
Nissan North America (Nissan) is recalling certain model year 2013 Pathfinder vehicles manufactured April 18, 2012, through October 3, 2012, and equipped with a continuously variable transmission (CVT). In the affected vehicles, the internal oil cooler (ITOC) hose may detach from the cooler due to inadequate clamping force, allowing transmission fluid to leak.
The loss of transmission fluid could cause the transmission to function improperly and the vehicle to stop accelerating, increasing the risk of a crash.
Nissan will notify owners, and dealers will install an oil hose repair kit, free of charge. The recall began on May 12, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V142000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipOct 17, 2013
Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.
The increased stopping distance may increase the risk of a crash.
Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V445000 on NHTSA.gov
Service brakesApr 12, 2013
Nissan is recalling certain model year 2013 Pathfinder and Infiniti JX vehicles manufactured December 3, 2012, through January 29, 2013. The front brake torque member was improperly cast resulting in structural weakness. This can lead to premature failure and cracking.
If the brake torque member fails, the brake caliper may move and contact the inside of the road wheel, resulting in reduced braking, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect the manufacturing date of the torque members and replace them, as necessary, free of charge. The recall began on May 20, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V139000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
Representative owner complaints
890 reports, newest first.
Vehicle speed control, Service brakes, May 13, 2014
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT ALSO MENTIONED THAT THE BRAKE SWITCH FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE TRANSMISSION AND THE BRAKE SWITCH BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,711.
Power train, Engine, May 12, 2014
SHORTLY AFTER PURCHASING MY NEW 2013 NISSAN PATHFINDER IN MAY OF 2013, I STARTED TO EXPERIENCE THE VEHICLE VIOLENTLY SHUTTERING AT LOWER SPEEDS. IT SEEMED AS IF THE CAR WOULD LOSE POWER AND I WOULD HAVE TO RELEASE THE GAS PEDAL IN ORDER FOR IT TO STOP. I HAVE CALLED MULTIPLE NISSAN SERVICE DEALERSHIPS AND HAVE SPOKEN WITH SERVICE MANAGERS ABOUT THE ISSUE BUT, THEY ALL SAY THE SAME THING, "NISSAN IS AWARE OF THE ISSUE AND THEY ARE WORKING ON ISSUING A RECALL. CONTINUE TO DRIVE THE VEHICLE. IT WILL NOT CAUSE DAMAGE TO THE VEHICLE ITSELF". I AM REACHING MY ONE YEAR ANNIVERSARY WITH THIS VEHICLE AND THE PROBLEM CONTINUES AND IS BECOMING NOTICEABLY WORSE. WHILE AT FIRST THE SHUTTERING OCCURRED ONLY IN LOW SPEEDS, IT SEEMS TO BE OCCURRING WHILE AT HIGH SPEEDS AS WELL. I HAVE CONTACTED NISSAN AND WAS TOLD THAT THERE WAS NOT AN EXISTING RECALL FOR THIS ISSUE AND THAT MY VIN WAS NOT A MATCH FOR ANY TRANSMISSION RECALLS. I WAS ALSO TOLD THAT A REGIONAL MANAGER WOULD GET IN CONTACT WITH ME AND I WAS GIVEN A CASE NUMBER. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, May 12, 2014
ON AN INTERMITTENT BASIS, THE GAS PEDAL DOES NOT ENGAGE WHEN DEPRESSED ? THE DRIVER HAS TO RELEASE AND PRESS THE GAS PEDAL MULTIPLE TIMES OR HOLD DOWN GAS PEDAL AND THEN THE ENGINE REVS HARD AND THE CAR SUDDENLY LURCHES FORWARD. IT HAPPENS BOTH WHEN BEGINNING TO ACCELERATE FROM A STOP AS WELL AS WHEN THE CAR IS DRIVING AND IN MOTION AND THE DRIVER PRESSES THE GAS PEDAL TO ACCELERATE (SUCH AS WHEN PASSING ANOTHER CAR ON THE HIGHWAY). BY EARLY APRIL 2014, THIS HAD HAPPENED AT LEAST 20 TIMES IN A FOUR-WEEK PERIOD AND SOMETIMES HAPPENED DAILY. I TOOK THE VEHICLE TO OUR LOCAL DEALER, WHO CONSULTED WITH A REGIONAL NISSAN WARRANTY REP. HE SAID HE HAD SEEN THE PROBLEM BEFORE, AND THEY REPLACED THE THE BRAKE LAMP SWITCH AND RELAY. I HAVE HAD ONE INCIDENT WHERE IT HAPPENED AGAIN AFTER THIS WORK WAS DONE ON APRIL 9. *TR
Service brakes, May 11, 2014
BRAKE FAILURE - ANTI-LOCK BRAKES FAILED - PREVENTING CAR FROM STOPPING. I WAS PULLING INTO A DIRT PARKING LOT - STEPPING ON THE BRAKES - ANTI-LOCK BRAKES KICKED IN, BRAKE PEDAL BECAME HARD AND WOULDN'T PRESS DOWN ANYMORE - TRUCK WOULDN'T NOT SLOW DOWN. I WAS HEADING TOWARDS TREES - I IMMEDIATELY TOOK MY FOOT COMPLETELY OFF THE BRAKE PEDAL AND STEPPED ON THE BRAKE AS HARD AS I COULD - TRUCK STOPPED JUST SHORT OF THE TREES.. I HAVE RAN INTO SIMILAR SITUATION IN SNOW - DEFINITELY STILL A MAJOR BRAKE PROBLEM. ALSO ROTORS WERE WARPED AT 17K MILES. WE ALSO HAD A MAJOR PROBLEM AFTER LEAVING THE TRUCK AT THE AIRPORT FOR A WEEK - IT FELT LIKE THE CALIPERS WERE EXTREMELY WARPED AND METAL ON METAL GRINDING - - THIS SCARED MY WIFE AND KIDS REALLY BADLY.. IT TOOK AT LEAST 3 MILES FOR THE BRAKES TO FEEL A LITTLE BETTER.. I SHUT OFF MY TRUCK - GOT OUT - CLOSED THE DOORS AND THE DOORS WOULDN'T LOCK. I COULD SEE A ERROR ON THE DASH BOARD SHOWING THE CAR REMOTE. I TRIED SEVERAL TIMES TO LOCK THE DOOR AND KEPT GETTING THE SAME ERROR. I GOT BACK INTO THE TRUCK AND RESTARTED IT - THEN SHUT IT OFF - GOT OUT AND THE DOORS WOULD LOCK. THE DEALER ALREADY DID THE SERVICE BULLETIN UPDATE FOR THE ANTI-LOCK BRAKES IN MARCH - AND IT EVIDENTLY DIDN'T WORK. I HAVE HAD NUMEROUS PROBLEMS WITH THE REMOTE - GETTING IN TO THE TRUCK AND STARTING THE TRUCK. I HAVE HAD TIMES I REMOTE STARTED THE TRUCK, THEN COULDN'T GET IN.. I HAD TO HIT THE LOCK AND UNLOCK KEY SEVERAL TIMES BEFORE I COULD GET INTO THE TRUCK.. THEN THE TRUCK WOULDN'T ALLOW ME TO HIT THE POWER BUTTON - STATING WRONG KEY ID.. *TR
Power train, May 8, 2014
WHILE DRIVING AT A SLOWER SPEED ON THE PARKING LOTS, AROUND MY NEIGHBORHOOD STREETS AND ON TURNS WHEN THE VEHICLE SPEED IN LESS THAN 25 MPH AND WHEN THE RPM IS BETWEEN 600 AND 1200, THE VEHICLE SLOWS DOWN, SHUDDERS AND SHAKES AS IF THE TRANSMISSION WAS GOING OUT. THIS HAPPENS FOR 4-5 SECONDS. I HAVE SEEN THIS HAPPEN MORE OFTEN WHEN I SLOW DOWN ON THE PARKING LOTS OR ON THE NEIGHBORHOOD STREETS. AT THAT TIME THE VEHICLE ACTS AS IF THE IT IS HAVING ISSUE SHIFTING DOWN AND JUST SHAKES/SHUDDERS. I HAVE TAKEN THE VEHICLE TO A NISSAN DEALER MULTIPLE TIMES BUT STILL THE PROBLEM HAS NOT BEEN CORRECTED. THE FIRST TIME I TOOK IT, THE DEALERSHIP TOLD ME THAT THERE WAS A BULLETIN OUT FROM NISSAN AND THEY KNEW WHAT TO FIX AND THEY CLAIMED THEY FIXED IT BUT THE ISSUE RESURFACED AFTER FEW HOURS. THE SECOND TIME I TOOK THE VEHICLE TO THE DEALERSHIP, THEY TOLD ME THEY COULD NOT REPRODUCE THE ISSUE! NISSAN NEEDS TO CAREFULLY INVESTIGATE AND FIX THIS SERIOUS SAFETY ISSUE. *TR
Power train, Electrical system, Air bags, Structure, May 7, 2014
SINCE PURCHASING THE 2013 PATHFINDER, PROBLEMS ARE RELENTLESS. LIFTGATE STICKING AND RUBBING. BROKEN DOOR HANDLES, DRIVER AND PASSENGER. BOLT FALLING OUT OF ALTERNATOR WHILE DRIVING. AIRBAGS NOT WORKING PROPERLY. NOW FOR THE PAST FEW MONTHS A SHUDDER/VIBRATION WHICH HAPPENS INTERMITTENTLY. USUALLY AT LOW SPEEDS WHEN TURNING OR ACCELERATING. BROUGHT TO DEALER IN 2/14 AND NEEDED REPROGRAMMING. STARTED HAPPENING AGAIN, BROUGHT TO DEALER WAS TOLD THEY CAN'T DUPLICATE SO THERE IS NOTHING THEY CAN DO. HAPPENING AGAIN NOW ON 5/6 AND THERE IS NO ANSWER. AFRAID CAR WILL STALL OUT IN INTERSECTION CAUSING A MAJOR ACCIDENT. SAME ISSUE HAPPENING TO TONS OF PEOPLE, YET NO RESPONSE FROM NISSAN. *TR
Fuel system, Gasoline, Vehicle speed control, May 6, 2014
VEHICLE STARTS TO SHUDDER VERY HARD AND STARTS TO LOSE POWER WHEN STARTING TO ENTER THE TRAFFIC LANES I WAS ALMOST REAR ENDED BY A TRACTOR TRAILER.THIS HAS HAPPENED THREE TIMES NOW .MY VEHICLE HAS BEEN IN THE SHOP. TIMES AND NISSAN STILL HAVEN'T FIX THIS PROBLEM.I GUESS SOMEONE HAS TO DIE BEFORE ANYTHING IS DONE. IT,S REALLY A SHAME ! *TR
Power train, Vehicle speed control, Engine, Apr 30, 2014
THERE IS A SUDDEN JUDDERING SHAKE THAT LASTS ABOUT 4 TO 6 SECONDS DRIVING AROUND 25 MILES PER HOUR. I HAVE EXPERIENCED THE SHAKING DURING TURNS AND UPON HILLS THE TRANSMISSION FEELS LIKE DRIVING A STICKSHIFT AND YOU FINALLY FEEL THE GEAR KICK IN AND THE AFTER MAKING IT UPHILL OR STOPPING UPHILL. VEHICLE DRIVES SMOOTH AGAIN. MY GIRLS ARE VERY SCARED WITH THE SHAKING I HAVE LEFT MY VEHICLE AT THE DEALERSHIP PENDING A FIX/SOLUTION. *JS
Air bags, Apr 28, 2014
MY PATHFINDER WAS RECALLED (14V-138) TO FIX THE OCCUPANT CLASSIFICATION SYSTEM. I TOOK THE CAR IN AND IT WAS "FIXED." WHEN MY WIFE, WHO WEIGHS ABOUT 112 POUNDS, SITS IN THE RIGHT SEAT, THE LIGHT COMES ON INDICATING THAT AIR BAG IS TURNED OFF. I CALLED THE DEALER (ABC NISSAN IN PHOENIX) AND THEY SAID THAT THE SYSTEM IS DESIGNED TO TURN THE AIR BAG OFF UNLESS THE OCCUPANT WEIGHS MORE THAT 110 POUNDS. THAT PUTS MY WIFE IN JEOPARDY IN THE EVENT OF A HEAD-ON COLLISION. I WAS TOLD THAT THERE IS NOTHING THAT THEY CAN DO - THE SENSOR CANNOT BE TURNED OFF AND THE WEIGHT LIMIT CANNOT BE CHANGED. WHY SHOULD MY WIFE'S LIFE BE JEOPARDIZED TO PROTECT IDIOTS WHO PUT SMALL CHILDREN IN THE FRONT SEAT? IF THEY WANT TO PUT A LIMIT ON THE WEIGHT, IT SHOULD BE AROUND 50 POUNDS. IF I AM IN AN ACCIDENT AND MY WIFE IS INJURED, I GUARANTEE THAT I WILL SUE NISSAN AND NHTSA FOR MILLIONS. *JS
Structure, Apr 27, 2014
VEHICLE HOOD STARTS VIBRATING AT OR ABOVE 50MPH AND EVEN EARLIER IN CROSS WIND. *TR
Steering, Apr 27, 2014
AT SLOW SPEED DURING A TURN, THE POWER STEERING FAILED (ENGINE WAS STILL RUNNING). IT TAKES A LOT OF FORCE ON THE STEERING WHEEL TO TURN THE CAR WITH THE POWER STEERING OFF. MY WIFE COULD NEVER EXERT THIS MUCH FORCE ON THE WHEEL IF SHE WAS DRIVING WHILE THIS HAPPENED. IN ABOUT A MILE, THE POWER STEERING RETURNED TO NORMAL, THEN ANOTHER MILE DOWN THE ROAD IT FAILED AGAIN, AND THEN RETURNED TO NORMAL AGAIN. *TR
Power train, Apr 25, 2014
DRIVETRAIN SOFTWARE ISSUE: WHEN I BOUGHT THE 2013 PATHFINDERS, LIKE ANY NEW OWNER I WAS THRILLED. . UNFORTUNATELY THERE WERE A FEW THINGS I DID NOT ANTICIPATE. . SO WHEN MY PATHFINDER BEGAN SHUTTERING AND SHAKING AT 900 MILES, I CONTACTED NISSAN CONSUMER AFFAIRS, WHO SAID THEY HAD NO KNOWLEDGE OF THE PROBLEM, WHO THEN REFERRED ME TO THE DEALERSHIP SERVICE DEPARTMENT, WHO WITH ALL OF THERE UP-TO-DATE COMPUTER DIAGNOSTICS COULD NOT FIT THE PROBLEM. THE SHUTTERING & SHAKING CONTINUE EVERY FEW DAYS. THE MORE MILE I PUT ON THE CAR, THE WORST THE SHAKES AND SHUTTERS BECAME. SOMETIMES THE CAR WOULD SHAKE SO VIOLENTLY, THAT THE ENGINE WOULD BOG DOWN AND LOOSE ALL POWER. SO, AFTER MULTIPLE TRIPS TO THE SERVICE REPAIR DEPARTMENT, I FINALLY GOT A STRAIGHT ANSWER. . APPARENTLY, SOFTWARE THAT CONTROLS THE DRIVETRAIN, AND WAS DESIGNED TO IMPROVE THE VEHICLES MILEAGE, ACTUALLY ENDS UP DAMAGING THE BELT DRIVE. NOT SOMETHING NISSAN WAS EXPECTING, BUT KNEW ABOUT BEFORE I BOUGHT THE CAR. WHAT HAS HAPPENED TO MY VEHICLE, ALSO WAS REPORTED BY OTHER PEOPLE EARLIER IN THE YEAR. "THE SHUTTERING IS ACTUALLY THE RESULT OF DAMAGE TO THE DRIVETRAIN FROM THE GLITCH IN THE SOFTWARE". SO IF THE SHUTTERING OCCURS TO THE VEHICLE, THE DRIVETRAIN IS ALREADY DAMAGED AND NEEDS TO BE REPLACED. *TR
Power train, Apr 25, 2014
WHILE TURNING IN TRAFFIC VEHICLE SHUTTERS AND LOSES POWER. ALSO LOSES POWER WHILE MOVING 25-30 MPH IN STOP AND GO TRAFFIC. TOOK THE VEHICLE TO NISSAN AFTER IT ONLY HAD APPROXIMATELY 400 MILES ON THE ODOMETER AND THEY REPLACED THE TRANSMISSION AND TORQUE CONVERTER. AFTER ABOUT A TWO WEEKS THE VEHICLE STARTED HAVING THE SAME PROBLEMS AND I TOOK IT BACK IN. THEY HAVE NOW HAD MY VEHICLE SINCE 3/31/14 AND IS STILL CURRENTLY AT THE SHOP AS OF 4/25/14. NISSAN SERVICE MANAGER STATED ITS A PROBLEM THAT HE FEELS NISSAN HAS YET TO SORT OUT. THIS IS A SAFETY ISSUE AND I HOPE YOU WILL STEP IN AND MAKE NISSAN ACCOUNTABLE FOR THIS PROBLEM. *TR
Visibility, Structure, Apr 23, 2014
DRIVING THE VEHICLE APPROXIMATELY 20 - 25 MPH, AND HEARD THE REAR DRIVER'S SIDE WINDOW SLOWLY CRACKING, AND THEN BY THE TIME WE GOT HOME, LIKELY DUE TO THE HEAVY WIND, IT WAS COMPLETELY SHATTERED. I'VE NEVER HAD A WINDOW SHATTER FOR NO REASON WHATSOEVER. IN THE PAST I'VE NOTICED THE WINDOW A LITTLE SLOW TO GO UP OR DOWN, BUT HAD NO IDEA IT WOULD RESULT IN THIS. MY DAUGHTER WAS SITTING IN THE SEAT, BUT THANKFULLY SHE MOVED IMMEDIATELY AS THE CRACKING BEGAN. *TR
Power train, Apr 20, 2014
I PURCHASED A 2013 NISSAN PATHFINDER THE DAY BEFORE THANKSGIVING (2013). ALMOST IMMEDIATELY, I NOTICED A SHUDDER (JUTTER) WHEN ACCELERATING FROM LOW SPEEDS. THE CAR LOSES POWER DURING ACCELERATION AND A STRONG VIBRATION/SHAKING (SHUDDER) IS FELT. I RETURNED THE CAR TO THE SERVICE DEPARTMENT AND WAS TOLD THAT THE TRANSMISSION HAD TO BE RESET. LESS THAN ONE WEEK AFTER THIS PROCEDURE (DEC. 2013) WAS DONE THE SHUDDER RETURNED. IN JAN. 2014 THE SERVICE DEPARTMENT REPLACED THE TORQUE CONVERTER. BY FEB. THE SHUDDER HAD RETURNED YET AGAIN. AS OF APRIL 19, 2014 THE CAR CONTINUES TO SHUDDER UPON ACCELERATION AND HAS YET TO BE REPAIRED BECAUSE THE SERVICE COMPUTER ONLY SHOWS "MINOR" ERROR CODES AND TECHNICIANS HAVE BEEN UNABLE TO DUPLICATE THE SEVERE SHUDDER. THE VEHICLE IS UNSAFE TO DRIVE AS IT LOSES POWER UPON ACCELERATION. THIS IS MY 3RD PURCHASE FROM NISSAN. I HAVE A TREMENDOUS AMOUNT OF MONEY INVESTED IN THIS VEHICLE AND NISSAN REFUSES TO CORRECT THE PROBLEM. I HAVE FILED A COMPLAINT WITH NISSAN, HAVE AN OPEN CASE, BUT HAVE BEEN UNABLE TO SPEAK WITH THE REPRESENTATIVE BECAUSE HER WORKDAY IS OVER PROMPTLY AT 5 PM AND MINE IS NOT. I HAVE TRIED TO CONTACT HER TWO DOZEN TIMES, BUT MY CALLS GO STRAIGHT TO VOICE MAIL. IT IS CLEAR THAT NISSAN HAS A PROBLEM WITH THE CVT TRANSMISSION USED IN THE 2013 PATHFINDERS AND THAT THEY DO NOT STAND BEHIND THEIR PRODUCT. WHAT IS IT GOING TO TAKE TO GET NISSAN TO ADDRESS THIS ISSUE? DO PEOPLE HAVE TO BE HURT OR KILLED BECAUSE OF THESE DEFECTIVE TRANSMISSIONS, OR IS GOING TO TAKE A CONGRESSIONAL INVESTIGATION (LIKE GM?) TO GET NISSAN TO WORK WITH ITS' OWNERS AND CORRECT THIS PROBLEM? WHY ARE THESE VEHICLES STILL BEING SOLD? NISSAN CONTINUES TO SELL THESE VEHICLES WITH DEFECTIVE TRANSMISSIONS TO UNSUSPECTING CUSTOMERS WHO WILL BE BURDENED WITH UNSAFE VEHICLES WHICH HAVE DIMINISHED VALUES WITH VIRTUALLY NO RECOURSE AGAINST THIS AUTOMOTIVE GIANT. *TR
Electrical system, Engine, Apr 15, 2014
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO SHUTTER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,500. THE VIN WAS UNAVAILABLE.
Engine, Apr 11, 2014
ABOUT 4 HOURS INTO OUR RETURN TRIP ON FRIDAY, MARCH 29, I WAS DRIVING ON I295 AROUND THE CITY OF RICHMOND, VA. WE WERE IN HEAVY TRAFFIC TRAVELLING ABOUT 75 MPH WHEN OUR CAR BACKFIRED. MY WIFE AND I LOOKED AT EACH OTHER, AND NOTHING SEEMED TO HAPPEN TO THE CAR. SO WE CONTINUED DRIVING THINKING THE BACKFIRE WAS A NOISE FROM A SOURCE OTHER THAN OUR CAR. HOWEVER, WHEN I BRAKED SHORTLY THEREAFTER BECAUSE OF TRAFFIC BUILDUP THE CAR STALLED AT 40 MPH. I WAS STUNNED BUT QUICKLY RESPONDED BY RESTARTING THE CAR. FROM THAT POINT ON THE CAR REPEATEDLY STALLED EACH TIME WE BRAKED AND/OR REDUCED SPEED. *JS
Power train, Apr 10, 2014
BROUGHT PATHFINDER INTO GET SERVICED OCTOBER 30, 2013 AT 5,604 MILES AS THE CAR WAS SHUDDERING WHEN ACCELERATING. DEALERSHIP HAD CAR AND REPROGRAMMED THE TRANSMISSION. ON NOVEMBER 8, 2013, WE BROUGHT THE PATHFINDER BACK IN FOR SERVICE AS THE SHUDDERING CONTINUED. AT 5.945 MILES THEY FOUND THAT THE TRANSMISSION HAD FAILED AND THE DEALERSHIP THEN REPLACED IT. ON MARCH 25, 2014, WE AGAIN HAD TO BRING THE PATHFINDER IN FOR SERVICE AS THE PATHFINDER WOULD SHUDDER WHEN ACCELERATING. AT 10,075 MILES THE TRANSMISSION WAS THEN REPLACED AGAIN DUE TO IT FAILING. WE THEN LODGED A FORMAL COMPLAINT WITH NISSAN NA AND REQUESTING A REPLACEMENT AUTOMOBILE BECAUSE WE DO NOT FEEL SAFE DRIVING THE PATHFINDER WITH AN 8 WEEK OLD DAUGHTER INSIDE. THE CLAIM WAS THEN FORMALLY DECLINED BY NISSAN WITH NO EXPLANATION EXCEPT THAT THEY ARE EXTENDING OUR WARRANTY. I AM ABSOLUTELY DISAPPOINTED WITH BOTH NISSAN NA AND THE NHTSA FOR NOT MOVING FORWARD WITH A FORMAL RECALL BECAUSE THIS IS A SERIOUS ISSUE THAT AFFECTS THE ACCELERATION OF A 6,000 POUND SUV. *TR
Power train, Apr 9, 2014
I PURCHASED THE VEHICLE IN JULY 2013. IN AUGUST 2013 I BEGAN TO NOTICE A SKIPPING/CHUGGING SENSATION AT A LOW SPEED AND WHICH SEEMED TO ONLY WHEN GOING AROUND CORNERS AT THE TIME. I CALLED THAT AUGUST THE VEHICLE WAS INSPECTED BY NISSAN. WHEN IT WAS BROUGHT IN THEY TOLD ME THEY COULD NOT DUPLICATE WHAT I HAD DESCRIBED. THE SKIPPING/CHUGGING SENSATION CONTINUED THROUGHOUT THE NEXT SEVERAL MONTHS. I AGAIN BROUGHT THE CAR BACK TO NISSAN IN DECEMBER FOR THE SAME ISSUES. HOWEVER THE SKIPPING/CHUGGING HAD GOT FAR WORSE, IN OCCURRENCES AND INTENSITY. AT THIS TIME THE TECHNICIAN AT NISSAN WAS ABLE TO REPRODUCE THE SKIPPING/CHUGGING TOLD ME THAT IT WAS "SKIPPING ON ICE". I EXPLAINED TO THE SERVICE DEPARTMENT IT HAD BEEN ONGOING AND THAT I DID NOT BELIEVE THAT SKIPPING ON THE ICE. I WAS TOLD THAT IT WOULD BE LOGGED INTO THE SYSTEM AND THEY WOULD HAVE NOTE OF IT. THE SKIPPING/CHUGGING HAS CONTINUED THROUGHOUT THE WINTER. THE INTENSITY IS FAR WORSE, AND OCCURS EACH TIME I AM ACCELERATING THE VEHICLE BETWEEN 5-25/30MPH. I HAVE ALSO EXPERIENCED POWER FAILURES WHEN GETTING OUT OF THE CAR. THE CAR WILL TURN OFF THEN TURN ON ITS OWN, THEN TAKE MULTIPLE ATTEMPTS TO SHUT IT OFF. I BROUGHT THE CAR BACK TO NISSAN ON APRIL 7, 2014. ONCE AGAIN, THEY WERE ABLE TO REPRODUCE THE ISSUE. THIS TIME TELLING ME THAT MY TRANSMISSION IN MY VEHICLE IS FAILING. AT THIS POINT I AM WAITING TO HEAR BACK IF THEY WILL REPLACE THE PARTS OF THE TRANSMISSION THAT IS FAILING, OR THE ENTIRE TRANSMISSION. *TR
Vehicle speed control, Apr 8, 2014
TL* THE CONTACT OWNS 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE WOULD SHUTTER AND LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.
Air bags, Apr 5, 2014
PASSENGER AIRBAG LIGHT COMES ON, EVEN WITH ANOTHER ADULT IN THE SEAT. LIGHT STAYS ON CONSTANTLY. WE HAVE TAKEN THE VEHICLE IN TO OUR LOCAL NISSAN DEALER THREE TIMES FOR THIS, AND PROBLEM STILL PERSISTS. *TR
Power train, Apr 3, 2014
PURCHASED NEW 2013 PATHFINDER AND WITHIN THE FIRST WEEK NOTICED A SHUDDER IN THE TRANSMISSION, HOWEVER IT WAS AN ISOLATED AND DIDN'T THINK IT WAS AN ISSUE. AS TIME HAS PASSED THIS HAS GOTTEN MORE AND MORE FREQUENT. THEN RECENTLY WITH ONLY 2000 MILES ON THE CAR, WE WERE MAKING A LEFT TURN THE CAR SHUDDERED AND FELT LIKE IT WAS GOING TO STALL, AND CAR WOULD NOT ACCELERATE PAST A FEW MPH. THIS BEING HIGHLY CONCERNING FROM A SAFETY STANDPOINT PROMPTED US TO TAKE THE CAR INTO THE DEALER. DEALER LOOKED OVER CAR SAID THEY WERE TO REPROGRAM THE TCM AS THIS IS A KNOWN ISSUE. AFTER REPROGRAMMING DEALER COULD NOT DUPLICATE ISSUE AND TOLD US THAT WAS ALL THAT COULD BE DONE UNTIL THEY COULD PERSONALLY DUPLICATE THE ISSUE. NISSAN DEALERSHIP SAID THEY HAVE OWNERS ON THEIR 2ND AND 3RD TRANSMISSION AND NO PERMANENT FIX. THE CAR HAS SINCE SHUDDERED AND LOST ACCELERATION THREE TIMES IN THE 24 HOUR PERIOD SINCE DEALER RETURNED CAR. AFTER MUCH RESEARCH IT APPEARS TO BE A KNOWN ISSUE FOR OVER A YEAR AND FOR NISSAN TO CONTINUE TO SELL A KNOWINGLY DEFECTIVE AND UNSAFE CAR SHOULD ILLEGAL. *TR
Power train, Mar 30, 2014
TRANSMISSION SHUDDERS / JUDDERS AT LIGHT ACCELERATION DURING LOW SPEED. I TOOK MY VEHICLE TO DEALERSHIP ON 1/05/2014 WITH 10,211 MILES ON IT. THEIR TECHNICIAN CONFIRMED THAT THIS IS A KNOWN PROBLEM OF 2013 PATHFINDER, THEY GAVE THE TRANSMISSION A UPDATE. THE PROBLEM CONTINUED SO UPON GOING BACK TO THE DEALER THEY THEN INSTALLED A NEW TRANSMISSION. IT HAS NOT EVEN BEEN 3 WEEKS AND WE ARE ALREADY LOSING POWER AND STARTING TO SHUDDER AGAIN. *TR
Power train, Vehicle speed control, Engine, Mar 30, 2014
PURCHASED IN AUG 2013. SEPT 2013 AT LOW SPEEDS UNDER 25 MPH, THE VEHICLE BEGINS TO SHUDDER AND LOOSES ACCELERATION. NISSAN DEALERSHIP COULD NOT FIND A PROBLEM. OCT 2013 MY VEHICLE WAS BACK IN FOR THE SAME ISSUE. THIS TIME NISSAN REPLACED THE TRANSMISSION. NOV 2013 BACK TO THE DEALER FOR SAME ISSUE, WAS TOLD A SOFTWARE UPDATE WAS JUST RELEASED FOR A COMPUTER UPGRADE FOR THE TRANSMISSION. PROBLEM STILL EXISTED. RETURNED A 4TH TIME IN DEC 2013 AND WAS TOLD I MUST HAVE BEEN SPINNING MY WHEELS IN THE SNOW, NO PROBLEMS WERE FOUND. IN ADDITION TO THE TRANSMISSION PROBLEMS, THE ROOF STARTED LEAKING AND THE WATER RAN BEHIND THE DASHBOARD. A GASKET NEEDED TO BE REPLACED, SHORTLY AFTER I BEGAN TO HAVE ELECTRONIC ISSUES WITH WIPERS, VOLUME CONTROL FOR BLUETOOTH, RADIO. SOME TYPE OF MODULE WAS REPLACED THIS TOOK TWO RETURN TRIPS BEFORE A PROBLEMS WAS FOUND. AGAIN WITHIN A MONTH THESE ELECTRICAL ISSUES RETURNED. ON MONDAY 3/24 THE TRANSMISSION ONCE AGAIN FAILED AS I WAS MAKING A LEFT TURN FROM A STOP. WITH THIS INCIDENT I WAS ALMOST KILLED BY A TRACTOR TRAILER BECAUSE I WAS STUCK IN THE MIDDLE OF THE INTERSECTION AND COULD NOT GET THE VEHICLE TO MOVE. LUCKILY THE TRUCK WAS ABLE TO SWERVE BEHIND ME A THE LAST MOMENT TO AVOID THE COLLISION. RESTARTING THE CAR SEVERAL TIMES CLEARED THE PROBLEM AND WAS IMMEDIATELY TOOK IT BACK TO MY DEALERSHIP. I EXPLAINED EVERYTHING THAT HAS BEEN HAPPENING WITH MY VEHICLE SINCE PURCHASED IN AUG 2013, 33 DAYS OF SERVICE SO FAR AND NO RESOLUTION. I HAVE ALSO FILED A COMPLAINT WITH NISSAN CONSUMER AFFAIRS, CASE # [XXX]. NISSAN ADMITTED THERE IS A PROBLEM WITH THE TRANSMISSION BUT DOES NOT HAVE A FIX. AT THIS TIME THE VEHICLE IS NOT SAFE TO DRIVE AND THE DEALER HAS PUT ME IN A FREE LOANER CAR UNTIL THEY HAVE A RESOLUTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Mar 29, 2014
TRANSMISSION SHUDDERS / JUDDERS AT LIGHT ACCELERATION DURING LOW SPEED. I TOOK MY VEHICLE TO DEALERSHIP ON 3/19/2014 WITH ONLY 2450 MILES ON IT. THEIR TECHNICIAN CONFIRMED THAT THIS IS A KNOWN PROBLEM OF 2013 PATHFINDER BUT NISSAN DOES NOT HAVE A PROPER FIX. HE ALSO SAID THAT I WAS THE THIRD CUSTOMER COMPLAINING THIS PROBLEM ON THAT DAY ALONE. HE REPROGRAMMED THE TCM. HOWEVER, TRANSMISSION SHUDDERING CONTINUES. IT IS GETTING WORSE AND MORE FREQUENT. NISSAN NEEDS TO ADMIT THIS PROBLEM AND RECALL ALL VEHICLES WITH THIS TRANSMISSION! *TR