2000 Nissan Sentra
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 171 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Sentra model years with reports.
Of the 2000 reports, 20 involved a crash and 4 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Engine and engine coolingDec 10, 2003
ON CERTAIN ELECTRIC VEHICLES, THE FRONT SUSPENSION TRANSVERSE LINK'S BALL JOINT BRACKET MAY BREAK FROM STRESS CONCENTRATION AT A NOTCH CREATED BY SURFACE ROUGHNESS AND THE SHAPE OF THE MATERIAL CUT-LINE.
DEALERS WILL REPLACE THE BRACKET ON THESE VEHICLES. OWNER NOTIFICATION BEGAN DECEMBER 15, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Campaign 03V511000 on NHTSA.gov
Engine and engine coolingNov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Campaign 03V455000 on NHTSA.gov
Electrical system, ignition, moduleNov 14, 2003
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH THE QG18DE ENGINE OR QR25DE ENGINES, THE FOAM MATERIAL USED FOR THE INTERIOR LINING OF THE ELECTRONIC CONTROL MODULE (ECM) BOX EMITS SULFUR AS IT CURES.
IF ONE OF THE RESISTORS INSIDE THE ECM HAS A CRACK ON THE SURFACE COATING, THE GAS MAY CAUSE CORROSION OF THE RESISTOR. THIS COULD CAUSE THE MALFUNCTION INDICATOR LIGHT TO COME ON, POOR DRIVABILITY (IDLE INSTABILITY, POOR ACCELERATOR), OR THE ENGINE TO STOP RUNNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REMOVE THE INSIDE LINING MATERIAL FROM THE ECM BOX. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Campaign 03V477000 on NHTSA.gov
Engine and engine cooling, engine, gasolineNov 16, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A 1.8 LITER ENGINE. THE ENGINE COULD STOP RUNNING WHILE BEING DRIVEN DUE TO A DEFECTIVE CRANK POSITION SENSOR. THIS COULD ALSO RESULT IN THE "SERVICE ENGINE SOON" WARNING LIGHT COMING ON OR REDUCED ENGINE POWER.
IF THE ENGINE STOPS RUNNING WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN A CRASH.
DEALERS WILL REPLACE THE CRANK POSITION SENSORS. OWNER NOTIFICATION BEGAN DECEMBER 10, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Campaign 01V357000 on NHTSA.gov
WheelsAug 29, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE COOLING HOLES IN THE STEEL WHEEL MAY HAVE BURRS ON THEIR EDGES AS A RESULT OF IMPROPER MANUFACTURING. THESE BURRS CAN CAUSE CRACKS AS THE VEHICLE IS BEING DRIVEN. CRACKS CAN PROPAGATE BETWEEN ADJACENT COOLING HOLES. IF ENOUGH CRACKS DEVELOP BETWEEN THE COOLING HOLES, THE WHEEL COULD FAIL AND SEPARATE FROM THE MOUNTING HUB WITHOUT PRIOR WARNING.
SEPARATION OF THE WHEEL FROM THE VEHICLE WHILE BEING OPERATED COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT FOR CRACKS AND REPLACE THE WHEEL IF CRACKS ARE DISCOVERED. OWNER NOTIFICATION WILL BE CONDUCTED IN TWO PHASES. THE FIRST MAILING BEGAN OCTOBER 1, 2001, ASKING OWNERS TO BRING THEIR VEHICLES IN TO A DEALER FOR INSPECTION OF THE WHEELS. ANY WHEELS WITH CRACKS WILL BE REPLACED. A SECOND OWNER NOTIFICATION WILL BEGIN IN EARLY DECEMBER, AT WHICH TIME NISSAN WILL HAVE AN ADEQUATE NUMBER OF REPLACEMENT WHEELS, REQUESTING OWNERS TO RETURN TO THEIR DEALERS TO HAVE THE WHEELS REPLACED. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Campaign 01V277000 on NHTSA.gov
Suspension, front, control arm, lower armMay 23, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES. ONE OR MORE OF THE THREE BOLTS USED TO ATTACH EACH FRONT SUSPENSION LOWER CONTROL ARM TO THE BODY ON THE LEFT AND RIGHT SIDES MAY NOT HAVE BEEN PROPERLY MANUFACTURED.
THE BOLTS COULD FRACTURE, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE LOWER CONTROL ARM ATTACHMENT BOLTS. OWNER NOTIFICATION BEGAN JUNE 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Campaign 01V174000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
72 reports, newest first. Show all
Engine and engine cooling, Oct 1, 2004
OIL DIPSTICK BROKE BETWEEN PLASTIC AND METAL. DIPSTICK WAS JAMMED INSIDE OF DIPSTICK TUBE. ATTEMPTING TO PULL OUT THE DIPSTICK LEADS TO PUSHING IT FURTHER, LEADING TO COLLISION WITH CRANKSHAFT. COULD BE A SERIOUS ISSUE IF THIS HAPPENS WHILE MOVING AND IT GETS ENTANGLED INSIDE THE ENGINE.*AK
Engine and engine cooling, Aug 16, 2004
AFTER STARTING THE VEHICLE, IT INTERMITTENTLY STALLED. THE DEALERSHIP INFORMED THE CONSUMER THAT THE PROBLEM PERTAINED TO THE COMPUTER. THE PROBLEM WAS NOT RESOLVED. *AK RECALL# 01V357000. THE PROBLEM WAS SUPPOSED TO HAVE BEEN FIXED. *SC *JB
Engine and engine cooling, Aug 4, 2004
CONSUMER TOOK VEHICLE TO THE DEALER, AND THEY STATED THE PART WAS NOT IN. DEALER HAD VEHICLE FOR MORE THAN ONE MONTH. CONSUMER THOUGHT THAT THIS WAS THE PROCESS. *AK
Engine and engine cooling, Jul 29, 2004
AFTER STARTING THE VEHICLE ENGINE WARNING LIGHT ILLUMINATED. DEALERSHIP INSISTED THAT THE PROBLEM RELATED TO THE CATALYTIC CONVERTER. *AK
Engine and engine cooling, Jul 27, 2004
WHILE DRIVING, ENGINE CHECK LIGHT CAME ON. AFTER TAKING IT TO THE DEALER I WAS TOLD THE MASS FLOW/ AIR FLOW SENSOR WAS BAD AND WAS DUE TO ME USING AN NON-OEM AIRFILTER. I SENT THE AIRFILTER BACK TO PUROLATOR, WHO RESPONDED THAT THEIR PRODUCT MET ALL OEM REQUIREMENTS. I LOOKED UP THE RECALL INFORMATION AND FOUND OUT THERE WAS A RECALL FOR THE "SERVICE ENGINE LIGHT" COMING ON DUE TO OTHER ISSUES. I TOOK IT BACK TO THE DEALER, WHO NEVER TOLD ME ABOU THE RECALL, AND THEY COMPLETED THE WORK. I HAVE YET TO HAVE THE MASS FLOW/ AIR FLOW SENSOR REPLACED DUE TO COST $700 AS WELL AS MY FEELING IS THAT THIS IS A DEFECTIVE PRODUCT. I HAVE LOOKED THROUGH THE NHTSA WEB SITE AND FOUND SEVERAL OTHER MASS FLOW SENSOR PROBLEMS THAT HAVE YET TO BE ADDRESS FOR THIS MODEL YEAR CAR. I HAVE CONTACTED NISSAN AND THEY TOLD ME THE DEALER KNOWS WHAT IS BEST FOR MY VEHICLE AND THEY WOULD NOT DO ANYTHING!*AK
Engine and engine cooling, Jul 14, 2004
AT ABOUT 65,000-70,000 MILES THE SERVICE ENGINE LIGHT CAME ON. AT THE SAME TIME MY RIGHT FRONT WHEEL BEGAN MAKING NOISE. I TOOK MY CAR IN AND FOUND OUT THAT I NEEDED TO REPLACE THE HUB ASSEMBLY. NOT KNOWING THAT IT HAD BEEN RECALLED FOR THE HUB ASSEMBLY, I ENDED UP PAYING OVER $500 FOR THE PARTS AND LABOR. ABOUT 15,000 MILES LATER MY CAR LOST ALL POWER WHILE DRIVING ON THE FREEWAY. AFTER PAYING TO HAVE THE CRANK POSITION SENSOR REPLACED I RECEIVED A RECALL NOTICE WARNING OF THE PROBLEM.I TOOK MY CAR TO THE DEALER AND THEY PERFORMED THE RECALL WORK. THE SERVICE LIGHT IS STILL ON AND MY CAR OFTEN PERFORMS POORLY AND LOSES POWER WHEN TRYING TO ACCELERATE. I AM UNABLE TO PASS SMOG IN CA BECAUSE THE LIGHT IS ON. ALL OF THESE PROBLEMS ARE NOT COINCEDENTAL. NISSAN HAS MANUFACTURED A FAULTY SYSTEM AND THEY NEED TO OWN UP AND REPAIR IT.*AK
Engine and engine cooling, Jun 24, 2004
WHILE DRIVING 60 MPH VEHICLE STALLED. DEALER INDICATED THAT THE ENGINE SENSOR FAILED. A RECALL WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Engine and engine cooling, Jun 1, 2004
CONSUMER RECEIVED RECALL 01V357000 CONCERNING CRANK POSITION SENSOR: AFTER RECALL REPAIRS WERE DONE IT STARTED EXPERIENCING CRANK POSITION SENSOR FAILURE. LESS THAN TWO MONTHS AFTER THE RECALL REPAIRS WERE DONE WAS DRIVING AND THE VEHICLE CUT OFF. CONSUMER SPOKE TO THE DEALER, WHO CLAIMED THAT RECALL REPAIRS WERE DONE PROPERLY. *AK
Engine and engine cooling, May 25, 2004
NISSAN SENTRA OIL STICK IS DESIGNED POORLY. STICK IS MADE OF PLASTIC AND IT COSTS A FURTUNE TO TAKE IT OUT ONCE IT BREAKS. NISSAN CHARGES UP TO $250 TO TAKE THE BROKEN PART OUT. THIS FIX SHOULD BE A RECALL BECAUSE THIS PART SHOULD NOT BE MADE OF PLASTIC.
Service brakes, Hydraulic, Engine and engine cooling, May 11, 2004
AT ANY SPEED VEHICLE SHUT OFF. CONSUMER HAD NO BRAKES, AND ALMOST HIT ANOTHER VEHICLE. DEALER SAID CHECK ENGINE SENSOR NEEDED TO BE REPLACED. *AK
Engine and engine cooling, Apr 30, 2004
WHILE DRIVING 20 MPH, THE ENGINE LIGHT ILLUMINATED THEN STALLED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE HAS YET TO BE DETERMINED. *LA
Engine and engine cooling, Air bags, Apr 16, 2004
WHILE DRIVING 65 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT. AIRBAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER INSPECTED THE VEHICLE AND NOTICED THAT THE IDLE PULLEY HAD CAME OFF. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND DEALER WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
Engine and engine cooling, Apr 11, 2004
I HAVE LOOKED AND FOUND NO RECALL ON THIS POORLY DESIGNED ENGINE COMPONENT. PLASTIC DIPSTICK HANDLE BREAKS. MY CAR IS A NISSAN 2000 SENTRA GXE 1.8: THE PLASTIC ENGINE OIL DIPSTICK HANDLE BROKE OFF, LEAVING THE STAINLESS STEEL STICK INSIDE THE TUBE. I CALLED MY LOCAL NISSAN DEALERSHIP SERVICE DEPARTMENT FOR A METHOD OF EXTRACTING THE DEFECTIVE PART. I WAS TOLD IT WOULD BE 'VERY EXPENSIVE' FOR THE SERVICE SHOP TO DO, THAT I SHOULD TRY TO 'FIGURE IT OUT' MYSELF AND 'LET ME KNOW HOW YOU DID IT' IF I WAS SUCCESSFUL. THE ONLY OEM REPLACEMENT PART FOR THIS ITEM IS AN EXACT DUPLICATE OF THE PLASTIC HANDLE TYPE THAT BROKE, SO I AM NOT USING THAT AGAIN! THIS PLASTIC COMPONENT IS POORLY DESIGNED AND CAN PERMIT THE STAINLESS STEEL 'STICK' TO BE FORCED INTO THE OIL PAN. *JB
Engine and engine cooling, Apr 5, 2004
I BROUGHT MY 2000 NISSAN SENTRA GXE TO SEARS AUTO CENTER FOR NEW TIRES ON SATURDAY MORNING. WHEN THE MECHANIC ASKED IF MY CAR NEEDED AN OIL CHANGE, I SAID SURE. WHEN I RETURNED TO PICK UP MY VEHICLE, THE MECHANIC HANDED ME TWO PIECES, THE PLASTIC "O" RING AND A BIT OF STEM FROM MY DIPSTICK, AND TOLD ME THAT THE REST OF MY DIPSTICK HAD SLID DOWN ABOUT SIX INCHES INTO THE TUBE. BECAUSE PLASTIC WAS STILL ON ONE END, HE COULD NOT GET THE STICK OUT AND SENT ME TO MY NISSAN DEALER. THE MECHANIC AT NISSAN SEEMED SURPRISED AT WHAT HE SAW. I ASKED HIM WHAT NEEDED TO BE DONE WITHOUT MY TELLING HIM WHAT SEARS HAD SAID. THE NISSAN MECHANIC AND THE SEARS MECHANIC CONCURRED: NOT ONLY WAS GETTING THE DIPSTICK OUT GOING TO BE A PROBLEM, BUT AS IT BOUNCED AROUND IN THE TUBE, IT COULD DRIVE ITS WAY THROUGH MY OIL PAN AND BUST MY CRANKSHAFT OR CAUSE THE OIL TO BACK OVER THE ENGINE. EITHER WAY, THE PROSPECT IS DIM. HOW MUCH TO GET THE DIPSTICK OUT? DUE TO NISSAN'S DESIGN, THE MECHANIC SAID THAT PART OF MY ENGINE WAS IN THE WAY OF THE OIL PAN AND THE LABOR ALONE WOULD COST $300, AN EXORBITANT SUM FOR SOMEONE'S STUPIDITY. WHAT HAPPENED TO METAL DIPSTICKS? WHEN I CONTACTED NISSAN HEADQUARTERS ABOUT THIS, I WAS TOLD THAT MY WARRANTY PERIOD WAS OVER. I WAS VERY UPSET AT THIS NEWS CONSIDERING THAT THIS PROBLEM WOULD NOT MANIFEST WITHIN THE WARRANTY PERIOD! PLASTIC TAKES A BIT OF TIME TO BE HEAT-DAMAGED AND SNAP LIKE THAT, BUT WHEN SITTING RIGHT NEXT TO THE ENGINE MANIFOLD...WELL, DUH! RIGHT NOW, I AM STUCK WITH A BROKEN DIPSTICK, WHICH MAY OR MAY NOT MAKE MY CAR A FIRE-BREATHING DEATH TRAP. APPARENTLY MY GRIPE WITH NISSAN IS NOT ISOLATED--JUST CHECK OUT THE GRIPED FROM THIS WEBSITE, ALSO ATTACHED BELOW. HTTP://WWW.BROOMEMAN.COM/MT/ARCHIVES/001156.HTML HELP! I DON'T THINK THIS SHOULD BE MY PROBLEM, BUT NISSAN DOESN'T THINK SO. *JB
Engine and engine cooling, Mar 24, 2004
COMPUTER HAD TO BE REPLACED DUE TO OVER HEATING BECAUSE OF DEFECTIVE LINING MATERIAL USED IN THE CASING HOUSING THE COMPUTER. *PH THE CONSUMER RECEIVED A RECALL TO REPLACE THE LINING ON THE COMPUTER HOUSING, THE MANUFACTURER REFUSED TO TAKE RESPONSIBILITY FOR THE DAMAGE THAT WAS DONE TO THE COMPUTER DUE TO THE OVERHEATING. *JB
Engine and engine cooling, Mar 23, 2004
CONSUMER EXPERIENCED THE DEFECT AS STATED IN THE RECALL PERTAINING TO THE "CHECK ENGINE" LIGHT ILLUMINATING. *PH THE RECALL WAS FOR A DEFECTIVE ENGINE CONTROL MODULE (ECM) WHICH MAY CAUSE THE VEHICLE TO STALL WHILE DRIVING.
Engine and engine cooling, Mar 15, 2004
CONSUMER RECEIVED NHTSA RECALL 03V084000 CONCERNING DEBRIS/ FIRE. VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. AFTER REPAIRS WERE DONE VEHICLE WAS TAKEN BACK TO THE DEALER THREE TIMES. THE FIRST TIME DEALE RREPLACED THE CATALYTIC CONVERTER. THE SECOND TIME THEY REPLACED THE ENGINE, AND THE THIRD TIME DEALER REPLACED BOTH, THE CATALYTIC CONVERTER AND ENGINE. *AK
Engine and engine cooling, Mar 8, 2004
VEHICLE HAD BEEN STALLING UNEXPECTEDLY FOR THE PAST 10 MONTHS. VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT 7 TIMES AND THE PROBLEM HAS GONE UNRESOLVED. *PH
Engine and engine cooling, Tires, Mar 8, 2004
NISSAN DEALERSHIP SERVICE DIAGNOSED AIR FLOW METER FAILURE - ENGINE LIGHT ON P0171 B1 FUEL LEAN. EVENT HAPPENED AT SAME TIME AS WHEN THE CRANK SENSOR AND ECM CASE RECALL WORK DONE EXCEPT DEALERSHIP CLAIMS SEPARATE - NOT PART OF COVERED RECALL WORK. AUTO ONLY HAS 64,889 MILES AND DEALERSHIP CLAIMS ENGINE TROUBLE AND REPAIR OVER $600. NISSAN DEALERSHIP STATED TOYOTA SLAES DEALERSHIP SHOULD HAVE NOTICED THIS DURING CLAIMED 160 POINT INSPECTION, AS COULD NOT HAVE HAPPENDED IN SHORT TIME OF MY OWNERSHIP. TOYOTA DEALERSHIP WHO SOLD IT ALSO DID NOT REPAIR OR DISCLOSE WHEEL RECALL AND OWNER, IN JUST ONE YEAR OF OWNERSHIP, HAD TO REPLACE THREE FLAT/DAMAGED AND IRREPAIRABLE TIRES AS A RESULT, OUT-OF-POCKET. NOW FOR NISSAN TO DIAGNOSE ENGINE AIR FLOW METER FAILURE AT SAME TIME AS OTHER ENGINE RECALLS IS JUST TOO IRONIC TIMING. BELIEVE SHOULD BE PART OF THESE SAME RELATED OR ANOTHER RECALL.*AK
Engine and engine cooling, Mar 2, 2004
CHECK ENGINE LIGHT REPEATEDLY ON SINCE 2002 THROUGH EVERY RECALL HAS BEEN FIXED AND NOW A MASS AIR FLOW SENSOR NEEDS TO BE REPLACED FOR A LOT OF MONEY WITH NO PROOF THIS WAS NOT THE ORIGINAL PROBLEM WHILE THE CAR WAS UNDER WARRANTY. HAVE BROUGHT IT IN AGAIN FOR THIS LIGHT BACK IN JAN. AND IT IS STILL NOT FIXED BECAUSE AT FIRST THEY SAID IT WAS THE RECALL AND THAT DIDN'T WORK AGAIN AND THEN THEY FORGOT TO ORDER THE PART WHILE MY CAR WAS THERE. NISSAN CONSUMER AFFAIRS WAS ALSO RUDE AND NOT HELPFUL WITH THIS.*AK
Engine and engine cooling, Jan 2, 2004
MAF SENSOR IS NOT WORKING. *AK
Engine and engine cooling, Dec 30, 2003
WHILE DRIVING 60 MPH THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN REPLACED THE CRANK SHAFT SENSOR. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Engine and engine cooling, Electrical system, Structure, Wheels, Equipment, Oct 12, 2003
VEHICLE SHUT OFF COMPLETELY AND WITHOUT PRIOR WARNING WHILE TRAVELING ON THE HIGHWAY. THIS PROBLEM OCCURRED ON SEVERAL OCCASIONS. DEALER WAS AWARE OF THE PROBLEM. SEVERAL REPAIR ATTEMPTS WERE MADE BUT NONE OF THEM WERE SUCCESSFUL. *AK NOISE CAME FROM THE RIGHT WHEEL AREA WHILE DRIVING. THE DEALER REPLACED ALL WHEELS PER A SAFETY CAMPAIGN. THE INSIDE DOOR HANDLE WAS LOOSE. THE DEALER REPLACED THE DOOR PAD BUT THAT DIDN'T REMEDY THE PROBLEM. THE REAR PASSENGER SIDE BUMPER WAS LOOSE. THE DEALER SECURED IT. THE RADIO WAS INOPERATIVE. THE DEALER SPECIAL ORDER A NEW RADIO. THE RIGHT FRONT WINDOW WAS INOPERATIVE FROM THE MAIN SWITCH. *PH *NLM
Engine and engine cooling, Equipment, Other or unspecified, Aug 5, 2003
I AM THE NATIONAL TECHNICAL ADVISOR FOR JIFFY LUBE INTERNATIONAL AND I WOULD LIKE TO FILE A DEFECT CONCERN REGARDING ENGINE OIL LEVEL DIPSTICK FAILURES. SINCE NOVEMBER 2002 TO PRESENT, JIFFY LUBE INTERNATIONAL HAS SERVICED APPROXIMATELY 13 (TO CURRENT COUNT-POSSIBLY MORE-CURRENTLY RESEARCHING FOR EXACT NUMBER) 2000-2001 NISSAN SENTRAS W/1.8L ENGINES RANGING FROM 23,000 - 55,000 MILES IN WHICH THE ENGINE OIL LEVEL DIPSTICK HANDLE BECAME SEPERATED FROM THE METAL INDICATOR INSIDE THE TUBE(AS DESCRIBED IN COMPLAINT#10010803 & 10023403). THIS HAPPENS ON INITIAL REMOVAL OF THE DIPSTICK PRIOR TO SERVICING. SOME OF THE VEHICLES WERE EVEN 1ST TIME CUSTOMERS TO OUR SERVICE CENTERS. THERE ARE ALSO CLAIMS THAT I DO NOT HAVE ACCOUNTED FOR BECAUSE THE STORES ARE FRANCHISE OWNED AND THEY HANDLE THERE OWN CLAIMS. I DO HAVE ALL THE CUSTOMERS PERSONAL & VEHICLE INFORMATION IF YOU WOULD LIKE TO HAVE IT TO INVESTIGATE. THE DEALERS THAT I HAVE TALKED WITH STATE THAT THEY ARE UNWARE OF ANY CONCERNS OF THIS NATURE BUT ARE QUICK TO PROPOSE A REPAIR BILL OF $200-300.00 DOLLARES EVERYTIME THIS HAPPENS. I WOULD LIKE SOMEONE FROM NHTSA TO INVESTIGATE AND CONSULT WITH NISSAN ON WHAT THERE TAKE IS ON THIS MATTER AND TO SEE IF THEY MAY ISSUE A RECALL TO WHERE JIFFY LUBE INTERNATIONAL COULD RECOUPE SOME OF THERE LOSSES, FINANCIALLY AND FROM A CUSTOMER STANDPOINT. PLEASE ADVISE IF I CAN OFFER ANYMORE INFORMATION REGARDING THIS MATTER. I APPRECIATE YOUR CONCERN AND LOOK FORWARD TO YOUR RESPONSE. RICKY JACKSON JLI NATIONAL TECHNICAL SERVICE ADVISOR JIFFY LUBE INTERNATIONAL, INC. A SUBSIDIARY OF SHELL OIL COMPANY TEL: (713)546-4205 FAX: (713)217-3083 EMAIL: RICHARD.JACKSON@PZLQS.COM . *AK
Engine and engine cooling, Jul 28, 2003
CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING VEHICLE WILL STALL, AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED.*AK