2002 Nissan Sentra

Problems, recalls and owner-reported issues

Engine and engine cooling is the leading concern among 333 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Sentra model years with reports.

Complaints by model year
  1. 333

Of the 2002 reports, 23 involved a crash and 8 involved a fire. 22 people were injured.

Primary concernEngine and engine cooling136 reports · 41% of complaints
Owner complaints333Filed with NHTSA
Recall relationship14 safety recallsNHTSA campaign records

What owners report most often

  1. Engine and engine cooling136
  2. Electrical system57
  3. Air bags34
  4. Engine27
  5. Power train21
  6. Vehicle speed control21
  7. Other or unspecified14
  8. Tires13

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleAug 9, 2022

    Nissan North America, Inc. (Nissan) is recalling certain air bag inflator replacement service parts that may have been installed as part of a theft or collision repair. The parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2001-2003 Maxima, 2002-2006 Sentra, and both driver and passenger-side inflators designed to fit 2007-2012 Versa Sedan and Versa Hatchback vehicles. Please see Nissan's recall report for the specific part numbers. These replacement inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Dealers will inspect and replace the inflators as necessary, free of charge. Owner notification letters are expected to be mailed September 14, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.

    Campaign 22E066000 on NHTSA.gov

  2. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedDec 1, 2020

    Nissan North America, Inc. (Nissan) is recalling certain 2002-2006 Sentra vehicles whose passenger air bags were previously inspected and may have been released without replacing the Takata air bag inflator. In the event of a crash, Takata frontal passenger air bag inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been completed. Nissan will notify owners, and dealers will re-inspect the vehicle and, if necessary, replace the air bag inflator, free of charge. The recall began January 22, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PM964.

    Campaign 20V747000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleJan 9, 2020

    Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.

    Campaign 20V008000 on NHTSA.gov

  4. Air bagsMay 15, 2015

    Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

    In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.

    Campaign 15V287000 on NHTSA.gov

  5. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  6. Engine and engine coolingNov 14, 2007

    ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH A 2.5L ENGINE, THE CRANKSHAFT POSITION SENSOR CAN OVERHEAT CAUSING A BRIEF INTERRUPTION IN THE SIGNAL OUTPUT FROM THE SENSOR.

    IF THE INTERRUPTION IN THE SIGNAL FROM THE CRANKSHAFT POSITION SENSOR IS SO BRIEF THAT THE ELECTRONIC CONTROL MODULE (ECM) LOGIC DOES NOT HAVE TIME TO DIAGNOSE THE CONDITION, THE ENGINE MAY STOP RUNNING WITHOUT WARNING WHILE THE VEHICLE IS DRIVEN AT A LOW SPEED INCREASING THE RISK OF A CRASH.

    DEALERS WILL REPROGRAM THE ECM FREE OF CHARGE. CERTAIN MY 2006 ALTIMAS WHICH HAVE BEEN PREVIOUSLY REMEDIED UNDER RECALL CAMPAIGN 06V223 (NISSAN R0606) ARE NOT INCLUDED IN THIS RECALL SINCE THE REPROGRAMMING FOR 06V223 ALSO INCLUDED THIS REPROGRAMMING. THE RECALL BEGAN ON DECEMBER 31, 2007. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

    Campaign 07V527000 on NHTSA.gov

  7. Exterior lightingJul 17, 2006

    CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

    TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.

    Campaign 06E064000 on NHTSA.gov

  8. Exterior lighting, headlightsMar 13, 2006

    CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.

    ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.

    Campaign 06E023000 on NHTSA.gov

  9. Engine and engine coolingDec 10, 2003

    ON CERTAIN ELECTRIC VEHICLES, THE FRONT SUSPENSION TRANSVERSE LINK'S BALL JOINT BRACKET MAY BREAK FROM STRESS CONCENTRATION AT A NOTCH CREATED BY SURFACE ROUGHNESS AND THE SHAPE OF THE MATERIAL CUT-LINE.

    DEALERS WILL REPLACE THE BRACKET ON THESE VEHICLES. OWNER NOTIFICATION BEGAN DECEMBER 15, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

    Campaign 03V511000 on NHTSA.gov

  10. Engine and engine coolingNov 17, 2003

    ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.

    THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.

    DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.

    Campaign 03V455000 on NHTSA.gov

  11. Electrical system, ignition, moduleNov 14, 2003

    ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH THE QG18DE ENGINE OR QR25DE ENGINES, THE FOAM MATERIAL USED FOR THE INTERIOR LINING OF THE ELECTRONIC CONTROL MODULE (ECM) BOX EMITS SULFUR AS IT CURES.

    IF ONE OF THE RESISTORS INSIDE THE ECM HAS A CRACK ON THE SURFACE COATING, THE GAS MAY CAUSE CORROSION OF THE RESISTOR. THIS COULD CAUSE THE MALFUNCTION INDICATOR LIGHT TO COME ON, POOR DRIVABILITY (IDLE INSTABILITY, POOR ACCELERATOR), OR THE ENGINE TO STOP RUNNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.

    DEALERS WILL REMOVE THE INSIDE LINING MATERIAL FROM THE ECM BOX. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

    Campaign 03V477000 on NHTSA.gov

  12. Engine and engine cooling, exhaust system, manifold/header/muffler/tail pipeMar 11, 2003

    ON CERTAIN VEHICLES EQUIPPED WITH THE 2.5 LITER ENGINE, THE EXHAUST PIPE HANGER PIN MAY CATCH DEBRIS FROM THE ROAD THAT COULD BE IGNITED BY CONTACT WITH THE MAIN CATALYST. ALSO ON 2002 ALTIMA AND SENTRA VEHICLES, CERTAIN ENGINE OPERATING CONDITIONS MAY CAUSE THE PRE-CATALYST TO OVERHEAT AND DAMAGE THE CATALYST SUBSTRATE.

    EITHER OF THESE TWO CONDITIONS COULD RESULT IN A FIRE.

    DEALERS WILL REMOVE THE PROTRUDING PORTION OF THE EXHAUST PIPE HANGER PIN. IN ADDITION TO THE CORRECTIVE ACTION, IN ORDER TO REDUCE THE RISK OF FIRE IN THE EVENT OF POOR OR IMPROPER MAINTENANCE THAT COULD RESULT IN OIL SPILLAGE, HEAT SHIELD(S) WILL BE INSTALLED ON THE PRE-CATALYST AND EXHAUST TUBE. OWNER NOTIFICATION BEGAN ON JULY 28, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261. NISSAN RECALL NOS. R3007, R3014, R3015, R3016, R3017. ALSO ON 2002 ALTIMA AND SENTRA VEHICLES, CERTAIN ENGINE OPERATING CONDITIONS MAY CAUSE THE PRE-CATALYST TO OVERHEAT AND DAMAGE THE CATALYST SUBSTRATE. IF SUBSTRATE PARTICLES ENTER THE COMBUSTION CHAMBER, THEY COULD SCORE THE CYLINDER WALLS, RESULTING IN INCREASED OIL CONSUMPTION. IF THE ENGINE OIL LEVEL IS NOT CHECKED ON A PERIODIC BASIS AND DROPS BELOW THE LOW LEVEL, AND THE DRIVER CONTINUES TO OPERATE THE VEHICLE IGNORING NOTICEABLE ENGINE NOISE, ENGINE DAMAGE MAY OCCUR WHICH COULD RESULT IN A FIRE. THE PRE-CATALYST WILL BE TESTED TO ENSURE IT IS WORKING PROPERLY AND REPLACED IF NECESSARY. IF DAMAGE IS FOUND INSIDE THE PRE-CATALYST, IT WILL BE NECESSARY TO REPLACE THE ENGINE.

    Campaign 03V084000 on NHTSA.gov

  13. Other or unspecifiedFeb 15, 2002

    ON SOME PASSENGER VEHICLES EQUIPPED WITH A NISSAN-APPROVED ACCESSORY FLOOR MAT THAT WAS INSTALLED EITHER AT THE ASSEMBLY PLANT OR BY THE DEALER, DUE TO THE LENGTH OF THE DRIVER SIDE FLOOR MAT, A SMALL AMOUNT OF MAT MOVEMENT COULD CAUSE THE MAT TO INTERFERE WITH THE ACCELERATOR PEDAL AND NOT ALLOW THE PEDAL TO RELEASE AFTER IT IS DEPRESSED.

    IF THIS OCCURS UNEXPECTEDLY, IT COULD LEAD TO A CRASH.

    DEALERS WILL INSPECT THE DRIVER SIDE FLOOR MAT AND IF IT IS A NISSAN FLOOR MAT SUBJECT TO THIS RECALL, THE DEALER WILL REPLACE BOTH THE DRIVER AND PASSENGER SIDE FLOOR MATS. OWNER NOTIFICATION BEGAN MARCH 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.

    Campaign 02V056000 on NHTSA.gov

  14. Exterior lighting, headlightsDec 12, 2001

    VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE VEHICLES WERE MISSING TAMPERPROOF CAPS THAT PREVENT HORIZONTAL HEADLAMP ADJUSTMENT.

    THESE CAPS ARE INSTALLED TO PREVENT MISADJUSTMENT OF THE HEADLAMPS.

    DEALERS WILL INSTALL A TAMPERPROOF CAP OVER THE HORIZONTAL ADJUSTMENT SCREW FOR BOTH HEADLAMPS. OWNER NOTIFICATION BEGAN JANUARY 14, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.

    Campaign 01V376000 on NHTSA.gov

Representative owner complaints: electrical system

57 reports, newest first. Show all

  1. Engine and engine cooling, Electrical system, Aug 22, 2007

    2002 NISSAN SENTRA SE-R WE OWN HAS BEEN GIVING US A RE-OCCURRING PROBLEM WITH BOTH THE UNIFIED METER THAT CONTROLS THE SPEEDOMETER AND AFFECTS THE ECM TO THROW UP THE ENGINE LIGHT TO COME ON..CAUSES A MASSIVE SLOW DOWN IN SPEED WHEN THE SPEEDOMETER GOES OUT WHILE DRIVING..BROUGHT THIS TO THE ATTENTION TO A LOCAL NISSAN DEALER, MIKE SHAD OF ORANGE PARK AND WAS INFORMED NOT TO WORRY ABOUT THE ENGINE LIGHT AND JUST HAVE THE ECM "REFLASHED". WE FOLLOWED THE INSTRUCTIONS FROM THE SERVICE CENTER OF MIKE SHAD NISSAN AND HAD THE SYSTEM REFLASHED..SPEEDOMETER WORKED BRIEFLY AND WENT OUT AGAIN..TO THIS DAY IT CONTINUES TO STAY ON "ENGINE LIGHT", AND THE SPEEDOMETER STILL WORKS OFF AND ON AND CONTINUES TO WREAK HAVOC ON MAINTAINING A SAFE SPEED. ALSO A MAJOR ISSUE REGARDING THE "LONG ENGINE CRANK TIME BEFORE ENGINE STARTS". I HAVE FOUND INFORMATION THRU THE INTERNET INFORMING THERE IS A TSB ON THIS ISSUE ON THIS PARTICULAR VEHICLE ('02 SENTRA) AND HAVE SUBMITTED AN EMAIL TO THE SERVICE DEPT OF MIKE SHAD NISSAN TO ADDRESS THIS ISSUE BUT NO RESPONSE. THIS PROBLEM WITH THE CRANK TIME ENDANGERS NOT ONLY ME BUT MY FAMILY AS WELL. I CANNOT TRUST THE CAR TO CRANK PROPERLY WHICH THEREFORE PUTS THE RELIABILITY FACTOR IN JEOPARDY WHEN MY WIFE DRIVES THE CAR TO PICK UP MY DAUGHTER FOR SCHOOL AND USE THE VEHICLE TO AND FROM WORK. I FOUND INFORMATION ABOUT THIS PROBLEM THRU THE NISSANHELP WEBSITE REGARDING THE TECHNICAL SERVICE BULLETIN "LONG ENGINE CRANK TIME BEFORE ENGINE STARTS" INDICATING A PRIMARY PART FAILURE ON A FAULTY FUEL PUMP THAT NEEDS TO REPAIRED/REPLACED... *TR

  2. Engine and engine cooling, Electrical system, Jul 19, 2007

    TL*THE CONTACT OWNS A 2002 NISSAN SENTRA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. TWO WEEKS LATER, WHILE DRIVING 65 MPH, THE VEHICLE COMPLETELY SHUT OFF. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO HER RESIDENCE AND THEN TO THE DEALER. THE DEALER PERFORMED TWO REPAIRS UNDER RECALL # 03V477000 (ELECTRICAL SYSTEM:IGNITION:MODULE) AND RECALL # 03V455000 (ENGINE AND ENGINE COOLING). THE DEALER PERFORMED A DIAGNOSTIC TEST AND DETERMINED THAT THE VEHICLE'S COMPUTER FAILED. THE VEHICLE WAS THEN TOWED BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE STILL DOES NOT START. THE CURRENT AND FAILURE MILEAGES WERE 100,003.

  3. Engine and engine cooling, Electrical system, Mar 9, 2007

    VEHICLE(2002 NISSAN SENTRA GXE) BECOMES ROUGH AND THE ENGINE STOP INTERMITTENTLY WHILE DRIVING THE VEHICLE. TAKEN THE VEHICLE TO THE DEALERSHIP, THE ECM (ENGINE CONTROL MODULE) WAS DETECTED TO BE BAD. IT WAS REPLACED AT A COST OF $95.00. THE VEHICLE ODOMETER WAS SHOWING ABOUT 47,000 MILES. TALKED TO THE NISSAN MANUFACTURER AND I WAS TOLD THAT ALL RECALLS WERE ALREADY DONE ON THIS VEHICLE ON MARCH 24TH, 2004 AT STEVENS CREEK NISSAN. THIS INCLUDED RECTIFYING THE DEFECTS RELATED TO ECM. HOWEVER THE ECM BECAME BAD AGAIN. THERE MAY BE DEFECTS WHICH HAVE NOT COME TO THE REVIEW. PLEASE HELP TO IDENTIFY THE DEFECTS AND MAKE THE VEHICLE SAFE ON THE ROAD.*JB

  4. Electrical system, Feb 7, 2007

    I PURCHASED MY CAR IN OCT 2006. IN DEC 2006 I WAS LEAVING MY BROTHERS AND MY CAR WOULD NOT START. THE CHECK ENGINE LIGHT HAD CAME ON EARLIER IN THE DAY. I HAD THE CAR TOWED TO NISSAN AT THE AVENUES, AFTER DOING A DIAGNOSTIC TEST ON IT THEY TOLD ME THE ECM WAS NO GOOD AND WAS COVERED UNDER RECALL. THE NEXT DAY THE DEALERSHIP CALLED ME BACK AND SAID NISSAN WOULD NOT PAY FOR THE ECM BUT IT WOULD PAY FOR THE 3 SENSORS THAT WERE ON RECALL. THE REASON IT WOULD NOT PAY FOR THE ECM IS BECAUSE I BOUGHT THE CAR USED AND IT HAD OVER 80,000 MILES ON IT. THE ECM SHOULD HAVE BEEN PAID FOR ALSO IT IS A $508.00 PART AND IT WAS A RECALL LIKE THE SENSORS.... I HAVE NOTICED SEVERAL OTHER CONSUMERS HAVING THE SAME PROBLEM WITH THIS ECM. TH. *NM

  5. Electrical system, Sep 13, 2006

    DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT CERTIFIED MECHANIC WHO DETERMINED THE PROBLEM WAS IN THE ELECTRONIC COMPUTER MODULE (ECM) AND RECOMMENDED THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALERSHIP BECAUSE THERE WAS RECALL # 03V477000. THE DEALERSHIP DID NOT PERFORM THE RECALL REPAIRS PRIOR TO THE DATE THE VEHICLE WAS PURCHASED. THE DEALERSHIP BILLED THE CONTACT FOR THE DIAGNOSIS AND THE ECM REPROGRAMMING. THE MANUFACTURER WAS CONTACTED WHO DETERMINED THE VEHICLE WAS NO LONGER ELIGIBLE FOR THE RECALL BECAUSE THE RECALL WAS TOO OLD, NOV 3, 2003.

  6. Engine and engine cooling, Electrical system, Jul 6, 2006

    EARLY MARCH, I NOTICED ON CONSUMER REPORTS WEBSITE THAT THERE WERE RECALLS ASSOCIATED WITH MY 2002 NISSAN SENTRA. ENGINE SENSORS. NISSAN DID NOT SEND ME A RECALL NOTICE EVEN THOUGH THEY HAD MY NAME AND ADDRESS. I REGISTERED THE CAR WHEN I BOUGHT IT USED. MARCH 16 2006 MY NISSAN HAD 115754 KMS ON IT WHEN I TOOK IT INTO NISSAN VICTORIA FOR THE RECALLS. THEY REPLACED THE CRANKSHAFT/CAMSHAFT POSITION SENSORS (3 IN TOTAL) RECALL R86. REMOVED ECM CASE HOLDER FOAM R87. JUNE 20, 2006 I WAS HEADING TO THE HIGHWAY WHEN MY ENGINE STARTED RACING AND JERKING, I DROVE IT HOME. THE CAR DIED AND I HAD IT TOWED TO AN AUTOMOTIVE SHOP AROUND THE CORNER FROM MY HOUSE. I WAS SO LUCKY I WASN'T GOING DOWN THE HIGHWAY WITH LOTS OF TRAFFIC! THE MECHANIC CAME TO THE CONCLUSION FAIRLY QUICKLY THAT IT MIGHT BE THE COMPUTER AND HE CALLED THE NISSAN DEALERSHIP. THEY TOLD HIM THAT THEY HAD NO PROBLEMS WITH THE COMPUTERS. I RENTED A CAR IN THE MEANTIME TO GET TO WORK. THE MECHANIC GOT A USED COMPUTER FROM THE AUTO WRECKER AND THE CAR STARTED RIGHT UP. APPARENTLY THE FOAM ON THE ECM DAMAGED THE COMPUTER (SOME KIND OF GAS-FUMES) WHILE IT WAS CURING. THIS IS WHY NISSAN REMOVED THE FOAM. MAYBE THEY ARE TRYING TO AVOID ANOTHER RECALL LIKE FOR THE SENSORS...TOO LATE... I HAVE SINCE DISCOVERED THAT A LOT OF PEOPLE HAVE HAD THE SAME PROBLEM WITH THE ECM. I DON'T TRUST THE USED ECM I HAVE IN THE CAR BECAUSE I DON'T KNOW ANYTHING ABOUT IT. BUT I FEEL THAT NISSAN SHOULD EITHER REBUILD OR GIVE ME A NEW COMPUTER. IF THIS HAPPENS AT 123,000 KMS WHAT CAN I EXPECT FURTHER DOWN THE ROAD? I HAVE THE OLD COMPUTER, NOT SURE WHAT TO DO WITH IT. *JB

  7. Electrical system, Apr 25, 2006

    02/2003 CAR STALLED AND DID NOT RESTART,CALLED NISSAN THEY ADMITTED THERE WAS RECALL ON CRANK SENSOR. CAR WAS TOWED TO DEALER AND ALSO RECALL ON ECM COVER,FOAM RIPPED OUT AS "QUICK" FIX. NOW THE ENGINE CONTROL MODULE IS THUMPING THE COMPUTER IS BUMPING WHEN ACCELERATING AND STOPPING; NOISE IS AUDIBLE INSIDE CAR. WENT TO DEALER TO HAVE PART FIXED DEALER WILL NOT FIX. CALLED NISSAN (NMAC) THEY CONSIDER THE RECALLED PART FIXED. THIS IS CAUSING DAMAGE TO COMPUTER UNIT AND IS DANGEROUS BEING THAT THE THROTTLE CABLE IS LOCATED THERE. CAR HAS SURGING IDLE. NISSAN WILL NOT FIX WHAT THEY DAMAGED, ENGINE CONTROL MODULE IS NOW COMPROMISED. *NM

  8. Engine and engine cooling, Electrical system, Apr 12, 2006

    WENT TO GET AN OIL CHANGE TODAY AND THE MECHANIC PULLED THE DIPSTICK AND DISCOVERED THAT THE HALF OF THE PLASTIC HANDLE THAT THE DIPSTICK WAS ATTACHED TO HAD BROKEN OFF. WE LUCKILY WERE ABLE TO REMOVE THE DIPSTICK FROM HOME WITH A PENCIL AND TAPE, HOWEVER THIS SIGNIFIES A MORE COMMON PROBLEM THAT THIS VEHICLE IS MADE OF SHOTTY PARTS. I HAD TO GET A TUNE-UP AT 25,000 MILES, MY BATTERY HAS CORROSION PROBLEMS THAT HAVE BEEN COMMUNICATED MULTIPLE TIMES TO THE DEALER WITH NO FIX, AND MY COMPUTER DIED AT 40,000 MILES AND HAD TO BE REPLACED. I WILL NOW HAVE TO PURCHASE A DIPSTICK SINCE THEY USED A SHOTTY PLASTIC PART THAT CORRODED AND BROKE. THIS SEEMS TO BE A VERY COMMON PROBLEM. IT MAY NOT BE A SAFETY HAZARD, HOWEVER, THE MANUFACTURE NEEDS TO BE HELD LIABLE. HERE IS A LINK TO MANY OTHER NISSAN CONSUMERS WHO HAVE HAD THIS SAME PROBLEM: HTTP://WWW.BROOMEMAN.COM/MT/ARCHIVES/001156.HTML. *NM

  9. Electrical system, Nov 25, 2005, crash, fire

    DT: CONTACT STATED WHILE DRIVING VEHICLE STALLED. WHILE PUSHING THE VEHICLE OFF THE ROAD ANOTHER VEHICLE HIT THE CONTACT'S VEHICLE FROM BEHIND. THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 03V477000 BUT THE CONTACT WASN'T NOTIFIED ABOUT THIS RECALL. THE CONTACT AND PASSENGER SUSTAINED INJURIES. *AK

  10. Engine and engine cooling, Electrical system, Oct 19, 2005

    DT: 2002 NISSAN SENTRA. THE CONTACT STATED VEHICLE STOPPED WHILE DRIVING AT 45 MPH. THE CONTACT THEN COASTED TO THE SIDE OF THE ROAD AND VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALERSHIP; THEY STATE THE ECM MODULE FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. IT IS STILL AT THE DEALERSHIP. THE CONTACT WAS TRYING TO GET NISSAN TO FIX THE VEHICLE UNDER RECALL CAMPAIGN 03V477000. IF THE ECM FAILED THE IGNITION MODULE WILL NOT BE REPLACED. THE PROBLEM WITH THE VEHICLE OCCURRED ON SEPTEMBER 12, 2005. *AK

  11. Electrical system, Oct 8, 2005

    I DRIVE 2002 NISSAN SENTRA. I HAVE BEEN DRIVING NISSAN SENTRA WITHOUT KNOWING RECALL ON SENTRA EQUIPPED WITH QR25DE ENGINES. A COUPLE WEEKS AGO, MY CAR SUDDENLY STOPPED ON THE FREEWAY. SINCE THEN, THE ENGINE FREQUENTLY STOPPED WITHOUT ANY WARNING. I TOOK MY CAR TO LOCAL AUTO REPAIR SHOP AND WAS INFORMED OF RECALL OF NISSAN SENTRA. I TOWED MY CAR TO NISSAN DEALER, AND ECM CASE HOLDER AND CRANK SENSOR WERE REPLACED ACCORDING TO RECALL INSTRUCTIONS BY NISSAN. UNFORTUNATELY, THE REPLACEMENT OF THESE PARTS DID NOT FIX THE PROBLEM BECAUSE ECM WAS ALREADY DAMAGED. RECALL 03V477000: ECM BOX LINING REMOVAL DEFECT: ON CERTAIN MY 2000-2002 PASSENGER VEHICLES EQUIPPED WITH THE QG18DE AND MY 2002-2003 PASSENGER VEHICLES EQUIPPED WITH QR25DE, THE FOAM MATERIAL USED FOR THE INTERIOR LINING OF THE ELECTRONIC CONTROL MODULE (ECM) BOX EMITS SULFUR AS IT CURES. IF ONE OF THE RESISTORS INSIDE THE ECM HAS A CRACK ON THE SURFACE COATING, THE GAS MAY CAUSE CORROSION OF THE RESISTOR. THIS COULD CAUSE THE MALFUNCTION INDICATOR LIGHT TO COME ON, POOR DRIVABILITY (IDLE INSTABILITY, POOR ACCELERATOR), OR THE ENGINE TO STOP RUNNING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH. I ALREADY FILED THE COMPLAINT ABOUT ECM DAMAGE RELATED TO THE RECALL TO NORTH AMERICA NISSAN HQ WITH FILE# 5082579. NISSAN NORTH AMERICA HQ TOLD ME TO PROVIDE A SOLID PROOF THAT THE MALFUNCTION OF ECM IS DIRECTLY RELATED TO RECALL CASE #03V477000. HOWEVER, MY CAR PROBLEM EXACTLY FALLS INTO THE RECALL DESCRIPTION OF WHAT WOULD HAPPEN IF ECM FOAM WAS NOT REPLACED. THIS IS NOT AN ISOLATED CASE, RATHER IT CAN HAPPEN TO ANYONE WHO DRIVES 2002-2003 NISSAN SENTRA WITHOUT KNOWING THE RECALL. BUT IT APPEARS THAT NISSAN NORTH AMERICA HQ DOES NOT TAKE THIS ISSUE SERIOUSLY OR PRETEND NOT TO. NISSAN MUST BE HONEST WITH THIS PROBLEM AND TAKE ANY ACTION TO PREVENT ITS CUSTOMERS FROM ANY CRASH BY REPLACING ECM AS WELL AS OTHER PARTS. *JB

  12. Engine and engine cooling, Electrical system, Service brakes, Electric, Oct 4, 2005

    2002 NISSAN SENTRA EXPERIENCED PROBLEMS WITH SHUTTING DOWN AS WELL AS FAULTY BRAKES.***NO ANSWER REQUIRED***. *MR THE SERVICE DEALER WAS UNABLE TO FIND THE PROBLEM. REFER TO RECALL CAMPAIGN# 03V455000. THE BRAKES WERE FAULTY, THERE WAS A PROBLEM WITH THE BATTERY DUE TO LEAKING AND WOULDN'T CHARGE, THE FAN BELT HAD CRYSTALLIZED, NOISE HAD COME FROM THE ENGINE DUE TO THE RADIATOR, THERE WAS A MALFUNCTION OF THE COMPUTER WHICH CAUSED THE ENGINE TO FLOOD WITH GAS. *SC

  13. Electrical system, Sep 16, 2005

    I HAVE A 2002 NISSAN SENTRA. THIS VEHICLE WILL STOP RUNNING IN NORMAL FREEWAY DRIVING CONDITIONS. WITHOUT WARNING MY CAR STALLED IN HEAVY COMMUTE TRAFFIC. MY CAR IS ONLY THREE YEARS OLD, AND I HAD A HARD TIME STARTING IT. ONCE IT STARTED, IT STALLED AGAIN ONLY A FEW MILES DOWN THE ROAD. I HAVE SINCE FOUND OUT THAT THERE IS A RECALL ON THE FOAM SURROUNDING THE ELECTRONIC CONTROL MODULE. THE RECALL STATES THAT THE FOAM CAN CONTAMINATE THE ECM. I TOOK MY CAR IN TO THE DEALERSHIP AND THEY REPLACED THE FOAM, BUT DID NOT REPLACE THE ECM. THE CONTAMINATED ECM IS WHAT IS MAKING THE CAR STALL. THE DEALER ONLY DID THE RECALL WORK, AND DID NOT FIX THE DAMAGE THAT WAS DONE TO THE ECM. I WOULD LIKE TO WARN ALL SENTRA OWNERS THAT THEY ARE DRIVING A DANGEROUS CAR. THIS CAR COULD POTENTIALLY STALL ON THE FREEWAY OR FIND THEMSELVES UNABLE TO START THE CAR MANY MILES FROM HOME. I DID NOT RECEIVE THE RECALL NOTICE AND I DROVE THE CAR NOT KNOWING THIS FOAM IS DAMAGING MY ECM. I WAS UNDER THE IMPRESSION THAT A NISSAN WAS A VERY RELIABLE CAR. I ALSO THOUGHT THAT THE NISSAN PEOPLE TOOK CARE OF THE CUSTOMER. THAT IS NOT THE CASE HERE. I WAS MADE TO PAY FOR A NEW ECM. *JB

  14. Electrical system, Equipment, Sep 14, 2005

    I WAS INFORMED BY NISSAN THERE WAS A RECALL ON THE ENGINE EXHAUST SYSTEM 12/03. I FOLLOWED UP AND HAD IT REPAIRED OR REPLACED , AT THIS POINT I'M UNCERTAIN WHAT HAPPENED. TODAY, I WAS INFORMED THAT THE CATALYTIC CONVERTER IS INOPERABLE AND IT WOULD COST APPROXIMATELY 800.00 TO REPLACE IT. THIS IS A DEVICE THAT IS APART OF THE ENGINE EXHAUST RECALL THAT WAS DONE IN '03. BECAUSE 2 YEARS HAVE PASSED SINCE THE RECALL WAS DONE, I AM NO LONGER UNDER WARRANTY AND I AM FORCED TO MAKE ANOTHER COSTLY REPAIR. I AM VERY DISAPPOINTED WITH THE NUMEROUS RECALLS AND REPAIRS ON THE "NORTH AMERICAN CAR OF THE YEAR!" *NM

  15. Electrical system, Aug 19, 2005

    I DRIVE A 2002 NISSAN SENTRA. I REGULARLY MAINTENANCE THIS VEHICLE. MY CAR COMPLETELY SHUT OFF IN THE MIDDLE OF TRAFFIC WITH NO PRIOR WARNING LIKE A LIGHT GOING ON IN THE DASHBOARD AND REFUSED TO RESTART! A POLICE OFFICER HAD TO PUT FLARES OUT IN THE INTERSECTION SO THAT NO ONE WOULD HIT US. MY HUSBAND AND I WERE FORTUNATE THAT NO OTHER VEHICLE IN THE INTERSECTION COLLIDED WITH OUR VEHICLE. THE ONLY WAY WE COULD GET THE CAR TO THE SHOP WAS BY A TOW TRUCK. IT TURNED OUT THAT THE CAR'S COMPUTER HAD GONE COMPLETELY DEAD. I AM GRATEFUL THAT WE WERE NOT INJURED, BUT I CONSIDER THAT A CAR SYSTEM THAT FAILS TO WARN THE DRIVER IN ADVANCE THAT THERE IS A MALFUNCTION IN THE COMPUTER THAT RUNS THE CAR IS HIGHLY DANGEROUS! I WOULD NOT WANT ANY DRIVER TO HAVE THIS FRIGHTENING EXPERIENCE!

  16. Electrical system, Jun 30, 2005

    DT: A RECALL WAS ISSUED ON THE ECM COVER. THE CONSUMER STATED THE VEHICLE STALLED WHILE HER DAUGHTER WAS DRIVING. THE CONSUMER DID NOT RECEIVE A RECALL NOTIFICATION SINCE THEN THE DAMAGE WAS DONE TO THE ECM. THE DEALER ONLY DID THE RECALL WORK AND DID NOT THE FIX THE DAMAGE THAT WAS DONE BECAUSE OF RECALL DEFECT. DEALER SAID THEY WILL FIX IT IF THE CONSUMER PAID FOR IT. MANUFACTURER SAID THEY WILL CONTACT HER WITHIN 24 HOURS. THE CONSUMER HAD TO HAVE IT TOWED TO DEALER AND HE SAID HER CAR WAS OUT OF WARRANTY. DEALER TOLD HER TODAY IF SHE PAYS $50.00 THEY WILL REPLACE THE ECM. RECALL ID#P3163. CALLER IS PAYING FOR RENTAL CAR. CALLER IS NOT ALRIGHT WITH PAYING THE $50.00.*AK

  17. Electrical system, Jun 20, 2005

    DT: CONTACT STATED THAT WHILE DRIVING 70 MPH THE RADIO WOULD NOT WORK AND THE ENTIRE DASH SYSTEM WENT OUT. WHEN THE CONSUMER TURNED THE IGNITION SWITCH, EVERYTHING STARTED WORKING. CONTACT HAS NOT TOOK THE VEHICLE TO A SERVICE DEALER. *AK *NM

  18. Electrical system, Apr 22, 2005

    WHILE DRIVING THE ENGINE LIGHT CAME ON; 10 MILES LATER THE VEHICLE STALLED. THIS OCCURRED BECAUSE THE ECM FAILED. THE DEALERSHIP CHARGE THE CONSUMER TO PERFORM THE ECM MATERIAL RECALL 03V477000 BECAUSE THE ECM FAILURE WAS NOT CAUSED BY THE CONTAMINATION OF THE INNER LINING MATERIAL , IT JUST SHORTED OUT. *JB

  19. Electrical system, Sep 19, 2004, fire

    I WAS DRIVING ON THE MASSACHUSETTS TURNPIKE AT ABOUT 65 MPH IN THE RIGHT HAND LANE. I SMELLED A BURNING SMELL, BUT ATTRIBUTED IT TO A FACTORY I DROVE BY. MY FOOT WAS ON THE GAS PEDAL, AND ALL AT ONCE MY CAR WAS POWERING DOWN, AND THE SPEDOMETER WAS DROPPING AT A RAPID SPEED, DESPITE MY FOOT ON THE GAS PEDAL. THEN, THE BRAKE LIGHT CAME ON, THE ENGINE LIGHT, AND I CRUISED MY CAR OVER TO THE BREAKDOWN LANE. THANKFULLY, NO CARS WERE BEHIND ME TO REAR-END MY VEHICLE. THERE WAS A LOT OF SMOKE COMING OUT FROM UNDER THE HOOD. I PUT MY HAZARDS ON, BUT EVERYTHING POWERED OFF. I TURNED THE CAR OFF, AND RAN FAR AWAY FROM THE CAR, NOT KNOWING WHAT IT WOULD DO. I CALLED 911, AND PATRONS STOPPED TO ASSIST ME BEFORE THE POLICE AND FIREMEN ARRIVED. BY THE TIME THEY ARRIVED, THERE WERE FLAMES BOTH UNDER THE HOOD AND UNDER THE CAR, AND LOTS OF BLACK SMOKE, WHICH WAS MAKING ITS WAY OUT ONTO THE HIGHWAY, HARBORING OTHER DRIVERS' VIEWS. THE FIRE WAS PUT OUT AFTER MUCH FORCE, AND I WAS ABLE TO RETRIEVE ITEMS OUT OF THE TRUNK AND BACK SEAT ONCE THE FIRE WAS PUT OUT. MY CAR WAS TOWED AWAY TO AN AUTOMOTIVE COMPANY.*AK

  20. Engine and engine cooling, Power train, Electrical system, Sep 14, 2004

    INTERMITTENTLY WHILE DRIVING AT ANY SPEED AND SHIFTING ANY GEAR THE VEHICLE STALLED. THE DEALERSHIP INSPECTED THE VEHICLE 10 TIMES ON DIFFERENT OCCASIONS, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK THERE WERE NUMEROUS PROBLES WITH ENGINE STALLING, THE MAF HAD TO BE REPLACE NUMEROUS TIMES, THE CHECK ENGINE AND THE REVERSE LIGHT DID NOT WORK PROPERLY. (THE WIRING HARNESS ALSO REPEATED INTERMITTENT PROBLEMS) THE ENGINE WOULD STALL WHEN THE CLUTCH WAS DEPRESSED AND WHEN IN NEUTRAL IDLING AND WHEN SHIFTING THE GEARS. THE FRONT SPEAKER/TWEETERS MADE CRACKING NOISES. THE COOLING FAN WOULD COME ON WHEN NOT ACTIVATED. *SC *JB

  21. Electrical system, Jun 2, 2004

    RECALL NOTICE RECEIVED FOR THE POSSIBILITY THAT THE ENGINE WOULD STOP RUNNING ON 2002 NISSAN SENTRA.*MR THE CONSUMER WAS INFORMED BY THE DEALER THAT THERE WAS A WAITING LIST FOR THE RECALL. THE CONSUMER WAS TOLD THAT SHE WOULD BE CONTACTED AS TO WHEN TO BRING THE VEHICLE IN FOR REPAIRS. BEFORE THE VEHICLE WAS REPAIRED IT STALLED EXACTLY AS THE RECALL STATED IT WOULD (RECALL# 03V-477000). *NM

  22. Electrical system, Mar 31, 2004

    I AM CONTACTING YOU WITH REGARDS TO NHSTA CAMPAIGN ID NUMBER: 03V4777000 FOR THE 2002 NISSAN SENTRA. THE REPAIR PROPOSED BY NISSAN IS NOT APPROPRIATE SINCE THE COMPONENTS IN QUESTION MAY ALREADY BE PARTIALLY AFFECTED AND REMOVING THE FOAM WILL NOT SOLVE THE PROBLEM FOR THE LONG TERM. ALSO IT IS VERY BAD PRACTICE TO OPEN AN ELECTRONIC MODULE AT A DEALER SINCE A LATENT DEFECT MAY BE INTRODUCED IN THE SENSITIVE ELECTRONICS BY THE SERVICING IN AN INAPPROPRIATE ENVIRONMENT. THE ELECTRONIC MODULES CAN ONLY BE PROPERLY REMANUFACTURED AT A PROPER ELECTRONIC FACILITY AND THEN RETESTED FOR FUNCTION AND QUALITY. THE MODULES SHOULD ONLY BE REPLACED AT THE DEALER FACILITY. I AM A RETIRED DIRECTOR OF ENGINEERING FOR FUEL INJECTION SYSTEMS AND I KNOW THE PROPOSED PROCEDURE BY NISSAN IS UNPROFESSIONAL AND CAN LEAD TO MANY FUTURE VEHICLE PROBLEMS WITH SERIOUS CRASH AND INJURY IMPLICATIONS. PLEASE GIVE THIS PROBLEM YOUR URGENT ATTENTION BEFORE A SERIOUS INCIDENT OCCURS. *AK

  23. Electrical system, Feb 26, 2004, fire

    WHILE DRIVING AT HIGHWAY SPEED DRIVER SAW SMOKE COMING FROM THE HOOD. THE CONSUMER STOPPED THE VEHICLE, GOT OUT, AND SMELLED PLASTIC BURNING. THE ENGINE COMPARTMENT WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. *AK *SC

  24. Electrical system, Feb 12, 2004

    RECALL LETTER REGARDING THE POSSIBILITY THAT THE ENGINE MAY STOP RUNNING WHILE BEING DRIVEN DUE TO CONTAMINATION OF THE ENGINE CONTROL MODULE (ECM) BY THE INNER LINING MATERIAL (RECALL# 03V-455, 03V-477). *PH

  25. Electrical system, Jan 6, 2004

    HAD JUST EXITED OFF HWY - WAS DRIVING AB 45 MPH - AS I SLOWED DOWN TO APPROACH A STOP LIGHT - CAR CUT OFF/SHUT DOWN COMPLETELY - CAR WOULD NOT RESTART UNTIL APPROX 45 MINUTES LATER. CAR TOWED TO VICTORY NISSAN DEALER - CRANK POSITION SENSOR FAILED - WAS REPLACED. (CRANK POSITION SENSOR - RECALL FOR PREVIOUS YEAR MODELS.) EMERGENCY BRAKE CABLE WAS ADJUSTED - CHARGE TO CUSTOMER $39.80. HAD PREMIUM MAINTENANCE AND STATE INSPECTION AT PENCE NISSAN OCT 29, 2003 - AT WHICH TIME NEITHER PROBLEM WAS RECOGNIZED. BROUGHT TO PENCE'S ATTENTION THAT GEAR SHIFT INDICATOR LIGHT WAS OUT. WAS TOLD THAT BULB NEEDED TO BE REPLACED AT CUSTOMER EXPENSE. PENCE NISSAN (APPROX 5 MILES TO RESIDENCE) - POOR CUSTOMER SERVICE - SERVICE MANAGER HAS NOT RETURNED MY PHONE CALL (LEFT VM MESSAGE). REPAIR INVOICES NEED TO BE MORE DETAILED/COMPLETE. VICTORY NISSAN (APPROX 25 MILES) - VERY ACCOMMODATING. VICTORY NISSAN ORDERED AND WILL REPLACE BULB UNDER "GOODWILL BY NISSAN." * FOR PREVIOUS COMPLAINTS: ODI NUMBER 10052456 AND ODI NUMBER 10052460, BOTH COMPLAINTS SHOULD HAVE BEEN MARKED "OEM." PURCHASE DATE SHOULD BE REVISED TO OCT 27, 2003. CURRENT MILEAGE WAS AN APPROXIMATION.*AK