2013 Nissan Sentra
Problems, recalls and owner-reported issues
Power train is the leading concern among 638 owner complaints filed for this model year. This is the highest complaint count among 26 Sentra model years with reports.
Of the 2013 reports, 24 involved a crash and 4 involved a fire. 20 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2016 Sentra vehicles manufactured June 4, 2012, to April 9, 2016. The front passenger seat belt bracket may become deformed if it is used to secure a Child Restraint System (CRS). The deformed seat bracket may cause the Occupant Classification System (OCS) to incorrectly classify the installed CRS, resulting in the front passenger air bag to not be turned off as designed when a CRS is in the seat.
If the frontal passenger air bag deploys in the event of a crash when a child seat is installed in the front passenger seat, there will be an increased risk of injury to the child in the CRS.
Nissan will notify owners, and dealers will reinforce the seat belt bracket as well as reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU), free of charge. The recall began on June 13, 2016. Owners are warned not to install a CRS in the front seat. Owners may contact Nissan customer service at 1-800-867-7669.
Campaign 16V242000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyMar 1, 2013
Nissan is recalling certain model year 2013 Sentra vehicles manufactured from September 11, 2012, through October 4, 2012. Some fuel tank assemblies were not properly sealed during the manufacturing process. As a result, a small amount of gasoline may leak from the tank when it is full.
A gasoline leak in the presence of an ignition source may lead to a vehicle fire.
Nissan will notify owners, and dealers will replace the fuel tanks as necessary, free of charge. The recall began on April 1, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V068000 on NHTSA.gov
Representative owner complaints
638 reports, newest first.
Air bags, Dec 6, 2013
PASSENGER AIR BAG LIGHTS UP STATING AIR BAGS ARE OFF EVEN THOUGH THERE IS AN ADULT SITTING IN PASSENGER SEAT. TOOK IN TODAY TO NISSAN DEALER THEY SAID IT WAS SOMETHING NORMAL. I INSISTED FOR THEM TO NOTE IT IN THEIR SYSTEM THAT I TOOK IT IN FOR THAT REASON. THEY DECIDED TO KEEP MY CAR TO RUN TESTS. *TR
Engine, Dec 6, 2013, fire
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, A BURNING ODOR WAS PRESENT. THE CONTACT PULLED OVER TO CHECK UNDER THE HOOD AND DISCOVERED THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS UNABLE TO DETERMINE WHAT CAUSED THE FIRE. NO ONE WAS INJURED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER REGARDING THE FIRE. THE FAILURE MILEAGE WAS 11,110.
Service brakes, Nov 25, 2013
NOTICES A CREAKING NOISE FROM PASSENGER SIDE REAR BRAKE AT SLOW SPEED APPROX 3 WEEKS AGO, INTERMITTENT. WAS DRIVING ON FRIDAY 11/22 AND HEARD A LOUD THUMP, CHECKED CAR AND DIDN'T SEE ANYTHING. DRIVING ABOUT 1/2 HOUR LATER, HEAD A LOUD THUMP AND FELT THE CAR JERK. STOPPED, VISUAL CHECK OF CAR TUNED UP NOTHING. CONTINUED TO DRIVE AND THEN RIGHT REAR BRAKE STARTED TO SQUEAK, WHICH TURNED INTO A LOUD GRINDING NOISE. GOT THE CAR TO LOCAL NISSAN DEALERSHIP, AND UPON INSPECTION SAID THAT THE REAR BRAKES HAD FAILED AND NEEDED NEW DRUMS AND PADS! 11K MILES ON DRUM REAR BRAKES SHOULD NOT RESULT IN FAILURE. COVERED UNDER WARRANTY, BUT NERVOUS TO DRIVE THR CAR NOW. *TR
Vehicle speed control, Nov 20, 2013
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT WHEN ACCELERATING FROM A COMPLETE STOP, THERE WAS A SIGNIFICANT DELAY IN ACCELERATION RESPONSE. IN ADDITION, THE VEHICLE DECELERATED WITHOUT WARNING WHEN DRIVING AT VARIOUS SPEEDS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 770. UPDATED 12/24/13*CN THE CONSUMER STATED ON TWO OCCASIONS, THE VEHICLE LOST POWER, AND IT WOULD NOT ACCELERATE.
Service brakes, Nov 18, 2013
I TOOK MY CAR IN FOR THE THIRD TIME ABOUT THE REAR BRAKES. AT FIRST THERE WAS A GRINDING NOISE. I WAS TOLD SOMETHING HAD GOTTEN LOOSE AND THAT IT WAS FIXED. IT WASN'T, I TOOK BACK A SECOND TIME, I WAS TOLD THAT THEY HAD TO PUT SOME MORE LUBE ON IT. WELL THAT WORKED FOR A LITTLE BIT. NOW I CAN'T BACK UP WITHOUT THE BRAKES SQUEAKING LIKE CRAZY, THE GRINDING IS BACK AND NOW WHEN I TURN THE WHEEL YOU HEAR A CLUNKING NOISE. ALSO THE BRAKE PADS ARE ALREADY WORN.... ON AN 8 MONTH OLD CAR! I HAVE EMAILED NISSAN ABOUT THIS AND WAITING FOR A REPLY. I AM FILING A REPORT TO THE ATTORNEY GENERAL AND NISSAN. IF THIS IS NOT FIXED I PLAN TO USE THIS LEMON LAW. I HAVE ALL THE NOISE RECORDED ON VIDEO AND KEPT ALL THE RECORDS OF WHEN THE CAR WENT IN. THE BRAKES WEARING OUT THIS FAST IS RIDICULOUS ON A NEW CAR! IF THE BRAKES FAIL, I COULD GET INTO AN ACCIDENT AND THEN IT'S MY FAULT. OH AND AS FOR THE SQUEAKING OF THE BRAKES, "IT'S A CASE BY CASE ISSUE." WHICH MEAN IT COULD TAKE AT LEAST A MONTH BEFORE IT IS REPAIRED. BUT THE DEALERSHIP ASSURED ME THAT NO OTHER DAMAGE WILL BE DONE.... THEN WHY ARE THINGS GETTING WORSE! *TR
Structure, Oct 23, 2013, crash
I GOT SIDE-SWIPED ON MONDAY, AND ON WED A SECOND PERSON WAS IN MY BLIND SPOT WHILE I WAS TRYING TO MERGE TO THE RIGHT. I HAD MY SIGNAL LIGHTS ON, I LOOKED SEVERAL TIMES EACH TIME. THE ONLY REASON WHY I WAS ABLE TO AVOID THE 2ND ACCIDENT WAS BECAUSE I HEARD THE PERSON'S BRAKES SCREECH. THERE IS NO VISIBILITY OUT THE BACK REAR PASSENGER WINDOW. THE DOOR COMES UP SIGNIFICANTLY HIGHER (MAYBE 4-5 INCHES) THAN IN THE OLDER SENTRA'S. THE MIRROR DOES NOT ROTATE FAR ENOUGH TO THE RIGHT IN ORDER TO SEE IN TO THE BLIND SPOT. NO ONE RIDING IN MY BLIND SPOT CAN SEE MY BLINKING SIGNAL LIGHT. OVERALL THIS CAR IS DANGEROUS TO DRIVE. GETTING HIT ONCE AND ALMOST A SECOND TIME WAS SCARY. THIS HAPPENED ON A VERY BUSY HIGHWAY (495). THIS CAR NEEDS TO BE RECALLED. THE FLAWS ARE INHERENT TO THE POOR DESIGN OF THE VEHICLE. THE DOOR AND MIRRORS ARE DEFECTIVE. THESE ARE DESIGN FLAWS WHICH THE CONSUMER CAN'T FIX OR MAYBE UNAWARE OF DURING A SIMPLE TEST DRIVE. THIS CAR SHOULD NOT BE DRIVEN ON A HIGHWAY. *TR
Service brakes, Sep 20, 2013
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CONTACT NOTICE A LOUD GRINDING SOUND WHEN APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BRAKE DRUMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,800.
Air bags, Structure, Service brakes, Engine, Sep 9, 2013
1ST INCIDENT WITH OUR NEW 2013 NISSAN SENTRA OCCURRED @ 247 MI., IN OUR POSSESSION LESS THAN 1 WEEK, GOING 50MPH (2 CHILDREN IN CAR WITH ME), CAR JUST SHUT OFF. DEALER RESET COMPUTER SYSTEM. IT HAS BEEN DOWN HILL SINCE, I TOOK IT IN TODAY FOR THE 5TH TIME SINCE IT WAS PURCHASED 3.5 MONTHS AGO (IT NOW HAS 3700MI). REPEATED ISSUES WITH RPM'S RUNNING HIGH ANYWHERE BETWEEN 2,000 & 4,000 OR AT AN ALL MOST STOP WILL FLUTTER DOWN TO 0 LIKE IT'S GOING TO STALL. CRACKLING/RATTLING NOISES FROM THE DRIVERSIDE DASHBOARD. NOW ALSO COMING FROM THE A-PILLAR (?). ISSUES WITH SPEAKERS (STATIC/CRACKLING NOISES) HAD THE SAME BREAK AND AIRBAG LIGHT ISSUES. THERE IS NOW GROWLING NOISES COMING FROM FRONT, CAR SEEMS TO "BUCK" AROUND 2-4K RPM'S. OH YEAH MY DRIVER DOOR HANDLE IS NOW FALLING APART. DID I COVER ALL THE PROBLEMS I HAVE HAD WITH A $20+ BRAND NEW CAR???? I THINK SO, BUT THEN AGAIN WE HAVEN'T OWNED IT ALL THAT LONG! I DID OPEN A CLAIM WITH NISSAN CONSUMER AFFAIRS WHEN IT WAS IN ON IT'S 3RD VISIT, I WAS DENIED A REPURCHASE, BUT REST ASSURED A NISSAN CERTIFIED REPAIR SHOP WILL FIX ANY PROBLEMS. WAITING ON DEALERSHIP TO DECIDE IF THEY CAN DO ANYTHING?! NEXT STEP ATTORNEY!!!!! *TR
Service brakes, Sep 6, 2013
I TOOK MY CAR TO THE DEALERSHIP ON 4/26/13 UPON HEARING A RUBBING NOISE IN THE BACK WHEN BRAKES ARE APPLIED AT 20 MPH & LOWER SPEEDS. FIRST TIME DEALERSHIP COULDN'T "HEAT" OR FIND A PROBLEM. BROUGHT IT BACK IN ON 5/10/13 FOR SAME PROBLEM. SHOP FIREMAN VERIFIED NOISE. DETERMINED IT WAS A REAR WHEEL BEARING. BROUGHT THE CAR BACK TO THE SERVICE DEPARTMENT ON 6/4/13 FOR SAME PROBLEM . NISSAN SAID REAR BRAKES NEEDED MORE LUBE. PROBLEM CONTINUED AFTER. ON 9/6/13 TOOK CAR BACK TO DEALERSHIP SERVICE DEPARTMENT FOR SAME PROBLEMS. NISSAN IS NOW SAYING REAR WHEEL CYLINDERS SHOULD BE REPLACED BUT THAT IT IS NOT A SAFETY ISSUE. WAITING ON PARTS TO COME IN TO FIX PROBLEM.
Service brakes, Sep 6, 2013
BOUGHT CAR MAY 2013. IN JULY 2013 HEARD NOISE WHEN BRAKING. TOOK TO NISSAN DEALER SERVICE DEPT. TOLD IT WAS THE REAR WHEEL CYLINDER. SAID THEY NEEDED TO ORDER THE PARTS. AWAITING CALL.
Service brakes, Sep 5, 2013
I LEASED A 2013 NISSAN SENTRA FROM NISSAN 46, NJ IN MARCH, 2013 AND FROM JULY, I KEPT HEARING A LOUD GRINDING NOISE FROM REAR PART OF THE CAR EVERY TIME I PRESSED DOWN ON THE BRAKE PEDAL. *JB
Air bags, Seat belts, Aug 29, 2013
PURCHASED 2013 NISSAN SENTRA IN LATE FEB 2013. WITHIN A FEW WEEKS THE PASSENGER AIR BAG LIGHT CAME ON WHILE I HAD MY WIFE OR MY SON THE CAR. BOTH ARE AROUND 140 POUNDS. I HAVE EVERYTHING RESET/REPROGRAMMED AT THE DEALERSHIP. WORKED FINE FOR A FEW MORE WEEKS, THEN SAME PROBLEM. HAD THE RECALL WORK DONE. WORK FINE FOR ANOTHER FEW WEEKS, THEN SAME PROBLEM. I HAVE HAD THIS BRAND NEW CAR BACK 6 TIMES TO THE DEALERSHIP. THEY HAVE DONE EVERYHTING THEY KNOW TO DO. I HAVE PROVIDED VIDEOS TO THEM EACH TIME IT HAPPENS. MOST RECENT TIME (#7) HAPPENED A WEEK OR SO AGO (NO IN AUG 2013). WAS ON ABOUT A 15 MINUTE TRIP WITH MY SON IN THE CAR AND THE LIGHT WAS ON THE ENTIRE TIME. DEALERSHIP ASKED ME TO BRING THE CAR IN TO CHECK THE CODES. NOW, MIRACULOUSLY, THERE ARE NO CODES, SO NISSAN IS TELLING THEM THAT NOTHING IS WRONG WITH MY CAR. MEANWHILE, I CONTINUE TO TAKE VIDEOS OF THE INCIDENTS AS THEY HAPPEN. BUT, NO ONE CAN HELP. NOW IN THE PROCESS OF DEMANDING A NEW CAR FROM THE DEALERSHIP WITH NO MONEY OUT OF MY POCKET SINCE THIS HAPPENED VERY SOON AFTER BUYING. I DOUBT I'LL GET SATISFACTION. FIRST PEOPLE TO BE SUED IF I'M EVER IN AN ACCIDENT AND THAT AIR BAG DOESN'T OPEN WILL BE THE DEALERSHIP AND NISSAN. DO THE RIGHT THING AND STAND BEHIND YOUR PRODUCTS AND TRUST LOYAL CUSTOMERS WHO HAVE ALL THE PROOF NEEDED!
Service brakes, Aug 20, 2013
GRINDING NOISE FROM REAR BRAKES WHEN STOPPING FROM SLOW SPEEDS, I WAS TOLD IT WAS A PART THAT CAN RUST WHEN SITTING FOR A SHORT PERIOD OF TIME BUT WOULD STOP. PROBLEM STILL EXIST. GOING TO TAKE CAR IN FOR ANOTHER INSPECTION 8/20 HOPING FOR BETTER RESULTS. *TR
Air bags, Aug 20, 2013
TWO DAYS AFTER I BOUGHT THIS 2013 NISSAN SENTRA. WHEN SISTER (120 BL) SIT IN THE PASSENGER SEAT AND THE PASSENGER SIDE AIRBAG LIGHT WAS ON, AFTER COUPLE MINUTES THE LIGHT WENT OFF. LATER ON, THE LIGHT ON AGAIN. I CHECK THE USER'S MANU, IT SAID IF THE AIRBAG LIGHT ON WHICH MEANS THE AIRBAG IS NOT IN WORKING CONDITION, IF I HAVE A CRASH, THE PASSENGER WILL NOT GOT ANY AIRBAG PROTECTION. I WENT BACK TO THE DEALER'S SERVICE DEPARTMENT AND THE MECHANIC SAID IT WAS COMMON, JUST BECAUSE THE AIRBAG SENSOR UNDER THE "NEW DESIGNED" SEAT WAS NOT SO SENSITIVE,AND HE SAID MY SISTER IS NOT HEAVY ENOUGH(120 BL) TO MAKE THE AIRBAG WORK. THE REASON THAT THE AIRBAG LIGHT ON AND OFF WAS BECAUSE MY SISTER DID NOT SIT PROPERLY. BUT WHEN I ASK WHY THIS SITUATION NEVER HAPPEN IN MY OTHER CARS. HE COULD NOT SAY ANYTHING. HE TOLD ME THE CAR WAS DESIGNED LIKE THIS. HE DID NOT DO ANYTHING AND HE JUST SENT ME HOME THAT DAY. I GOT A CALL FROM THEIR CUSTOMER SERVICE TODAY. THEY SAID THEY KNEW THERE WAS A RECALL ABOUT THE PASSENGER AIRBAG ISSUE, BUT MY CAR WAS NOT IN THAT CATEGORY, EVEN MY CAR HAVE THE SAME PROBLEM AS THE RECALL ISSUED. WHAT A JOKE!!! IT SEEMS THEY WILL NOT DO NOTHING UNTIL SOMEONE GOT INJURED. IT IS A SAFETY ISSUE, IF I CAN NOT GET A GOOD SOLUTION, THIS CAR WILL BE MY FIRST AND LAST NISSAN EVER. I FEEL SO DISAPPOINT!!! I HOPE NISSAN WILL NOT BE A SECOND ''TOYOTA". *TR
Service brakes, Aug 1, 2013
SINCE 6/15/2013 REAR PASSENGER SIDE DRUM BRAKES MAKING ABNORMAL NOISE. FINALLY NISSAN(HUDSON NISSAN) REPLACED PART NO. 44100-3SG0A CYLINDER REAR ON 7/11/2013. ALMOST ONE MONTH NISSAN DID NOT REPAIR AND ASK ME TO DRIVE. ON 7/24/13 DURING THE DRIVING, BRAKE WAS EXTREMELY LOOSE AND PRESS PAD ALL THE WAY TO THE FLOWER TO STOP THE VEHICLE @ 4224(MIL). NISSAN CALLED AND NO ABNORMALITY FOUND. NO ROOT CAUSE FOUND, NO CORRECTIVE ACTION RESULTS RE-OCCURRENCE AND THIS IS NOT SAFE TO DRIVE. *TR
Service brakes, Jul 29, 2013
I PURCHASED THE VEHICLE FROM BUENA PARK NISSAN AT THE END OF MAY AND IN MID-JUNE/ EARLY JULY I KEPT HEARING A LOUD GRINDING NOISE EVERY TIME I PRESSED DOWN ON THE BRAKE PEDAL. ON JULY 15TH I TOOK THE VEHICLE TO THE NISSAN DEALERSHIP FOR AN OIL CHANGE AND MENTIONED THE NOISE TO THE REPRESENTATIVE. I WAS TOLD THAT A PART HAD BEEN ORDERED AND I WOULD BE CONTACTED WHEN IT ARRIVED. I HAVE STILL NOT BEEN CONTACTED BY THE DEALERSHIP. RECENTLY I EXPERIENCE THE CAR MOVE EVEN THOUGH I HAVE THE BRAKE PETAL FIRMLY PRESSED DOWN. *TR
Service brakes, Jul 28, 2013
I WAS DRIVING BACK FROM EL CAJON, CA ON THE 52 WHEN I WAS GOING DOWN THE HILL I WAS HEARING THIS LOUD GRINDING CRACKLING NOISE FROM THE REAR BRAKES. THE NOISE STILL TO THIS DAY IS GETTING LOUDER AND LOUDER. I TOOK MY CAR TO THE NISSAN SERVICES TO CHECK IT OUT. THEY HAD A MECHANIC DRIVE WITH ME TO HERE THE NOISE. WHEN WE WERE DRIVING HE SAID THERE WAS NO NOISE. SO THE SERVICE ADVISER CAME TO ME TELL ME THERE'S NOTHING THEY CAN DO IF THE NOISE WAS NOT CONFIRMED BY THE MECHANIC. SO I CALL MY BOYFRIEND AND TELL HIM TO EXPLAIN THE NOISE WE'VE BEEN HEARING. THEY DO ANOTHER TEST DRIVE AND THE MECHANIC CONFIRMS THAT THERE'S NOISE IN THE REAR BRAKES. I ASKED FOR A RENTAL CAR. THE ADVISER JUST SAID THERE'S NO WAY NISSAN'S GONNA PAY FOR A RENTAL BECAUSE I FEEL UNSAFE. I MENTIONED TO HIM THAT I DON'T FEEL SAFE DRIVING THE CAR BECAUSE I BASICALLY GO EVERYWHERE WITH MY SON IN MY CAR. HE SAID HE WILL ORDER PARTS AND GET IN CONTACT WITH ME WHEN THEY COME IN. *TR
Electrical system, Service brakes, Jul 25, 2013
UPDATE ON WHAT HERB GORDON NISSAN FOUND ON THE BRAKE ISSUE - THE FIRST TIME THEY WERE INSTRUCTED TO LUBE THE BRAKE CYLINDERS AS PER A SERVICE BULLETIN. THE NOISE WAS GONE FOR A FEW DAYS BUT STARTED TO OCCUR AGAIN. THE SECOND TIME THEY CHANGED THE BRAKE CYLINDERS ALL TOGETHER WHICH HAS SEEMED TO FIX THE GRINDING/CRACKLING NOISE. THE AC STOPPED WORKING AND WAS BLOWING HOT AIR - THEY HAD TO REPLACE THE ENTIRE AC COMPRESSOR. SO MANY ISSUES IN LESS THAN 5000 MILES OF DRIVING. *TR
Service brakes, Jul 24, 2013
DRIVING AS USUAL AND APPLIED THE BRAKES APPROACHING A RED LIGHT AND HEARD A LOUD GRINDING NOISE. IT'S A BRAND NEW CAR AND HAD APPROXIMATELY 1,000 MILES AT THAT POINT IN TIME. I HAD IT LOOKED AT BY THE DEALER AND HE HAS PARTS ON ORDER AND I WILL RETURN TO HAVE IT FIXED. I HOPE THIS IS THE END OF THIS ISSUE. HOWEVER, I AM GREATLY DISAPPOINTED AND STRESSED OUT BY THIS EVENT. I BOUGHT A NISSAN BASED UPON THEIR REPUTATION AND RECOMMENDATIONS FROM FRIENDS. I THINK THIS IS MY FIRST, LAST AND ONLY NISSAN EVER. I HAD A 12 YEAR OLD TOYOTA CAMRY THAT WAS MORE RELIABLE THAN THIS. I HOPE AN INVESTIGATION INTO THE BRAKE ISSUE IS UNDERTAKEN AND QUICKLY SINCE IT COULD TURN INTO A DANGEROUS AND UNFORTUNATE SITUATION FOR MANY. *TR
Air bags, Service brakes, Jul 10, 2013
FUNNY, I HAVE HAD MY 2013 SENTRA TO FALHABER NISSAN 6 TIMES FOR THIS SAME BRAKE ISSUE, AIR BAG (THERE WAS A RECALL ON IT), AND THE A-PILLAR ON THE DRIVER SIDE KEEPS COMING LOOSE. TO DATE I STILL HAVE THE GRINDING NOISE AND BRAKE ISSUE ALONG WITH THE A-PILLAR COMING LOOSE WHICH THE AIR BAG IS LOCATED BEHIND. I HAVE BEEN TOLD IT WAS IN MY TRUNK, MY LICENSE PLATE VIBRATING AND EVEN STATED TO ME THEY DON'T KNOW WHAT THE PROBLEM IS. I BOUGHT A BRAND NEW CAR, WHY LIE TO ME? FIX THE PROBLEM OR RETURN MY MONEY IS HOW I FEEL. MY SAFETY AND OTHERS WITH ME IS TOO IMPORTANT. I HAVE ALSO EXPERIENCED THE DECREASE IN ACCELERATION THANKFULLY, NOT WHILE IN TRAFFIC. I THOUGHT THAT WAS THE CVT TRANSMISSION. BEN FROM FALHABER STATED TO ME A COUPLE TIMES ALONG WITH OTHERS FROM NISSAN CONSUMER AFFAIRS THAT NO ONE ELSE HAS REPORTED THIS. AGAIN, ANOTHER LIE AFTER READING ALL THESE POSTS. I HAVE FILED FOR THE LEMON LAW REFUND. *TR
Service brakes, Jul 7, 2013
REAR DRIVER SIDE BRAKE AS I AM DRIVING AND APPLY BRAKES YOU CAN HEAR LIKE A HORRIBLE SOUND LIKE GRINDING NOISE YOU ALSO CAN HEAR IT IF THE CAR IS AT PARK AND YOU GO UP AND DOWN ON BRAKE PEDAL I WAS AT TEDDY'S NISSAN DEALER FOR FIRST OIL CHANGE TOLD ADVISOR HE TELLS ME TO BRING IT BACK ON MONDAY MORNING THAT THEY ONLY DO OIL CHANGES ON SATURDAYS SO I WILL BE GOING MONDAY MORNING SO THEY CAN REPAIR THE PROBLEM WILL GET BACK AND LET ALL KNOWS HOW THE DO. *TR
Service brakes, Jul 1, 2013
VEHICLE OWNER NOTICE THAT LARGE ABNORMAL CRACKING NOISE FROM PASSENGER SIDE REAR RIGHT DRUM BRAKE. BROUGHT TO NISSAN DEALER AND THEY REPAIR ACCORDING TO SERVICE BULLETIN REFERENCE NO.:NTB13-031 ISSUED ON MARCH 27,2013 CLASSIFICATION BR-13-002 HOWEVER RECURRED ON 6/26/13 SAME LARGE ABNORMAL CRACKING NOISE FROM READ PASSENGER SIDE DRUM BRAKECORRECTIVE ACTION: APPLIED A SMALL AMOUNT OF BRAKE FLUID TO THE BORE OF THE REAR BRAKE WHEEL CYLINDERS. HOWEVER RECURRED ON 6/26/13 SAME LARGE ABNORMAL CRACKING NOISE FROM READ PASSENGER SIDE DRUM BRAKE AND BROUGHT IN NISSAN DEALER ON 6/29/13. VEHICLE STILL AT DEALER AS OF 7/1/13. *TR
Engine and engine cooling, Service brakes, Jun 26, 2013
I HAVE ALSO BEEN EXPERIENCING THE LOUD GRINDING NOISE FROM THE REAR BRAKES. I TOOK THE CAR IN TODAY FOR ITS FIRST OIL CHANGE AND SHOWED THE TECHNICIAN THE ISSUE. I ALSO HAVE A PROBLEM WITH THE A/C NOT COOLING. THERE HAVE BEEN A COUPLE OF TIMES WHILE DRIVING WHEN THE A/C STARTS TO BLOW WARM AIR FOR A LONG TIME AND THEN RANDOMLY STARTS TO COOL AGAIN. HOPEFULLY THE DEALERSHIP CAN GET IT FIXED WITHOUT CAUSING ANY ADDITIONAL GRIEF! THE CAR HAS BEEN DRIVEN LESS THAN 5,000 MILES! *TR
Service brakes, Jun 14, 2013
THIS IS A FOLLOW UP ON THE SAFETY COMPLAINT I PREVIOUSLY FILED ON 6/2/2013, WHEN MY SENTRA 2013 SUDDENLY HAD BIG GRINDING NOISE ON THE PASSENGER REAR WHEEL WHEN I APPLIED THE BRAKE PEDAL DECELERATING THE CAR. AFTER HAVING THE CAR TOWED TO THE LOCAL DEALER, THE DEALER DIAGNOSTIC AND CONFIRMED THE REAR BRAKE BROKE APART INSIDE THE REAR BRAKE DRUM DAMAGED BRAKE SHOE, BRAKE SELF-ADJUSTED ASSEMBLY, ANTI-SHOE RATTLE CLIP AND PIN. THOUGH NISSAN COVERED THE REPAIR, REPLACEMENT PARTS, AND TOWING COST, IT STILL COST ME ONE DAY OFF WORK AND THE CAR HAD TO SIT AT THE DEALER COUPLE DAYS WAITING FOR THE REPLACEMENT PARTS. I THEN LOOKED UP THE INTERNET AND FOUND THE SENTRA 2013 REAR BRAKE PART DIAGRAM (SEE LINK BELOW). WHAT REALLY SCARE ME IS THE NEW 'U' SHAPE ANTI-SHOE RATTLE SPRINGS / CLIPS (INSTEAD OF THE TRADITIONAL CIRCLE / WASHER SHAPE ONES TYPICALLY FOUND ON MOST VEHICLES) THAT ARE USED TO LOCK THE BRAKE SHOES IN PLACE WITH THE ANTI-SHOE RATTLE PINS. THESE U-SHAPE ANTI-RATTLE SHOE SPRINGS MIGHT COME OFF IF THE CAR RUNNING ON BAD ROADS OFTEN OR BIG BUMPS OVER THE TIME. I AM REALLY CONCERNED ABOUT THE SAFETY ON SENTRA 2013 REAR BRAKE AND HOPING SOMEONE COULD INVESTIGATE TO PREVENT FUTURE SAFETY ISSUES. ----- HTTP://WWW.ENISSANPARTS.COM/NISSANPARTS/INDEX.CFM?BODYCOLOR=&TRIMCOLOR=&BODY=4S&ENGINE=MRA8DE&AREA=CAL&GRADE=S&TRANS=CVT&ACTION=REPLACEMENT&GROUPID=H&SECTIONID=441&PARTCODE=&JOINTVEHID=17659&MAKEID=25&SITEID=216803&ILLUST_SEQ=01&PARTNUMBER=PART+NUMBER&DESCRIPTION=KEYWORD. *TR
Visibility, Service brakes, Jun 13, 2013
2013 NISSAN SENTRA ONLY 5 MONTHS OLD WITH 7000 FEEL LIKE A 20 YEAR OLD CAR. EVERY TIME I HIT THE BRAKE TO SLOW DOWN, I HEAR SQUEAKING NOISE AND FEEL LIKE THE PADS ARE GRINDING, I WILL HAVE TO TAKE IT TO THE DEALER TO HAVE IT CHECKED OUT. OH AND YOU CAN'T LIFT YOU WIPER BLADES BECAUSE THE HOOD IS IN THE WAY. HOW THE HECK ARE YOU SUPPOSE TO CLEAN YOU WINDSHIELD OR REPLACE WIPER BLADES. A/C GOES ON WHEN YOU CHANGE TO DEFROST OR RECIRCULATION AND YOU HAVE TO MANUALLY DISENGAGE WHEN CHANGING MODES. SHOULD HAVE WENT WITH THE COROLLA. *TR