2020 Nissan Sentra

What owners report most often

1. Forward collision avoidance60
2. Steering55
3. Other or unspecified47
4. Electrical system45
5. Service brakes25
6. Back over prevention11
7. Suspension10
8. Engine9

Recalls and investigations

1. Back over prevention, sensing system, cameraSep 8, 2023

   Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

   A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

   Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 19, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C3.

   Campaign 23V628000 on NHTSA.gov

2. Steering, linkages, tie rod assemblyAug 15, 2023

   Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Sentra vehicles. The left and/or right tie rod may bend.

   A bent tie rod can break and cause a loss of steering control, increasing the risk of a crash.

   Owners are advised to contact their dealer for transport assistance if they are experiencing an off-center steering wheel or vibration. As an interim repair, dealers will inspect and replace any bent or broken tie rods, free of charge. Once newly designed parts are available, dealers will replace both left and right tie rods, free of charge. Owner letters were mailed November 27, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23B3. This recall replaces and expands recall number 21V-461. Vehicles previously repaired under 21V-461 will need to have the new remedy completed.

   Campaign 23V581000 on NHTSA.gov

3. Exterior lighting, headlightsApr 13, 2022

   Nissan North America, Inc. (Nissan) is recalling certain 2020 Sentra vehicles, equipped with LED headlights. The right-hand headlight aim may be misaligned. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

   An improperly aimed headlight may reduce the driver's visibility, increasing the risk of a crash.

   Dealers will replace the right-hand headlight, free of charge. Owner notification letters were mailed June 10, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R20B4.

   Campaign 22V244000 on NHTSA.gov

4. Steering, linkages, tie rod assemblyJun 17, 2021

   Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Sentra vehicles. The left and/or right tie rod may be bent.

   A bent tie rod can break, causing a loss of steering control and increasing the risk of a crash.

   Dealers will inspect and replace the left and/or right tie rods as necessary, free of charge. Owner notification letters were mailed August 5, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PM985.

   Campaign 21V461000 on NHTSA.gov

Representative owner complaints: steering

55 reports, newest first. Show all

1. Steering, Lane departure, Forward collision avoidance, Feb 18, 2023

   My tie rod broke on me 3 days ago

2. Steering, Electrical system, Jan 5, 2023

   I PURCHASED THE VEHICLE THERE WAS A POPPING SOUND WHEN YOU TURN THE STEERING WHEEL EITHER TO THE LEFT OR RIGHT I TOLD THE DEALER AND THEY SAID THEY COULD NOT HEAR IT. THEY TOOK IT TO THE SERVICE DEPT AND THE CAR WAS CHECKED OUT I WAS TOLD THAT THERE WAS NO ISSUE WITH THE STEERING WHEEL TODAY THE CAR CONTINUES TO MAKE THE NOISE SOMEDAYS IT LOUDER THAN OTHERS I TOOK IT AGAIN TO NISSA AND THEY STILL SAY THERE IS NOTHING WRONG WITH THE CAR I AM CONCERNED AND DISAPPOINTED WITH THE SERVICE AT NISSAN SOMETHING IS FOR SURE WRONG WITH THE CAR

3. Steering, May 4, 2022

   Experienced odd vibration in front tires when making a slight turn or on a winding road. This vehicle currently has a recall for bent tire rods (21V-461) so primary concern was that tire rods were either faulty and/or bent. Vehicle was brought into dealership for inspection on January 22, 2022 and was inspected for the recall, but dealership confirmed issue was not present (see attachment-1). Over the course of 4 months, vibrations continued and issue remained.The car was then brought into service to address the issue again as it did not seem mechanically correct. After inspection the following was noted: "Passenger side has excessive play due to inner tire rod being loose or popped out of place" (see attachment-2). Dealership and Nissan have refused to correct the issue as they do not believe the faulty tire rods are caused by manufacturer defect, although, there is no indication that an outside force has caused such defect. Vehicle was driven on for four months with tire rods that are loose and/or popped out of place as vehicle was not initially inspected properly. A loose tire rod could have caused loss of control to vehicle and/or the tire rod could snap (identical to symptoms of a bent tire rod). Nissan is attempting to argue that this is not covered under the initial tire rod recall as the tire rod is not bent, it is loose and/or popped out of place.

4. Steering, Jul 19, 2021, crash

   The contact's daughter owned a 2020 Nissan Sentra. The contact stated that while her daughter was driving the vehicle at an unknown rate of speed, she lost control of the vehicle without warning. Her daughter hit a curb which caused the vehicle to flip over. A fellow motorist saw the failure and called the authorities to the scene. The contact's daughter was treated for unknown injuries at the scene. The contact was uncertain if a police report was filed. The vehicle was towed to an independent mechanic where it was destroyed. The dealer was notified of the failure, the manufacturer was not made aware of the failure The contact recently discovered that her daughter's vehicle had been placed under NHTSA Campaign Number: 21V461000(STEERING) which she linked to her daughter failure. The vehicle had been destroyed. The failure mileage was unknown.

5. Steering, Jul 2, 2021

   The contact owns a 2020 Nissan Sentra. The contact stated while reversing to park the vehicle, the vehicle spun out. The contact stated there was no warning light illuminated. The contact had the vehicle towed to an independent mechanic where she was informed that the driver’s and passenger’s side front tie rods were bent. The vehicle was not repaired. The contact took the vehicle to the local dealer, where she was informed that there were no defects on the vehicle. The contact took the vehicle back to an independent mechanic where both tie rods were repaired. The contact stated that after the repair was performed, she was informed by the insurance company that the Vin was included in NHTSA Campaign Number: 21V461000 (Steering) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 25,000. Parts distribution disconnect.